Project/Program/Product Management--Non-Tech

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.The CPI Team is seeking a Manager to oversee a team of Data Center Project Managers and serve as a liaison between our internal operational, technical, and business partners. Ideal candidates are energetic, strategic thinkers, and possess the ability to develop and deploy innovative solutions to address team challenges. This role requires a hands on approach to management that starts with understanding the problem and working with customers and partners to solve it. The candidate will have a high bar for quality, must have written and verbal communication skills, and must be able to leverage data to drive improvements within their team. The scope of projects that the team will manage include improvement of electrical, mechanical, fire systems, and building automation systems. A fundamental understanding of these systems is required, as the manager will be expected to technically understand the work the team executes on a regular basis.You will be required to manage the project workload and throughput of your team, prioritizing projects based on the impact to the business. You will be responsible for developing and sharing metrics that pertain to the team’s deliverables as well as managing the teams’ results against established deadlines. You will help drive improvements by working with partner teams to eliminate waste, increasing productivity and coach your team to do the same by delegating tasks and utilizing individual strengths.If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon data centers, then this may be the challenge you have been looking for! Only those who have worked within a data center environment or similar mission critical space need apply.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years managing and building project manager teams including hiring, mentoring, and coaching• 5+ years of experience working in data centers or comparable critical infrastructure in an operational space - Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar experience• 5+ years of experience in contractor management – (Mechanical, Electrical, General trades) ...

If you have a passion for reinventing the shopping experience and you enjoy the thrill of experimentation, optimization, and collaboration, this job is for you. This is a unique product opportunity to develop a new customer-centric roadmap. We are building a new Product team is heavily focused on Shopping CX experimentation. Our PM team works closely with design partners on the team and engineering partners across the company to innovate and identify opportunities for storewide customer impact.Our team is part of the Shopping Design org responsible for designing foundational shopping experiences, including discovery, homepage, inspirational shopping, detail page, purchasing, personalization, and more. In addition, our team supports the Rio Design system which owns major UI components (e.g. buttons, filters, alerts) which creates a more predictable and consistent shopping experience for our customers - used by thousands of Amazon builders. In 2024, we are driving a roadmap of 50 experiments across 20 teams.The Principal Product Manager will own the product vision and roadmap within a broad coverage area such as discovery, core shopping, or storewide patterns. You will have exciting opportunities to experiment on the current CX and spend time looking around corners to help define the shopping experience of the future. This is a highly visible role that will interact with Shopping org teams and it’s many global partners.Key job responsibilities* Defining a CX vision for the shopping experience in partnership with your design team, developing an actionable product roadmap, and identifying and influencing product/engineering teams to run experiments.* Managing a portfolio of experiments, some projects that span multiple teams and shopping experiences, and some that dive deep in one CX area.* Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with your design team to scope design effort, set/track goals and triage incoming priorities from product/engineering teams.* Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners. BASIC QUALIFICATIONS- Bachelor’s degree, MBA preferred- 7+ years product management experience- Well developed analytical skills and experience setting up experiments and analyzing results- Experience owning customer-facing product roadmap strategy, quantifying and prioritizing features, and making high judgement decisions that are well articulated to senior leaders- Strong earns trust and experience influencing cross-functional teams and senior leadership- Excellent written and verbal communication skills ...

As a Senior Product Launch Manager for Amazon Device Solutions (ADS), you will spearhead the launch of our innovative B2B products, including the Amazon Signage Stick and associated software services. You'll work closely with our Business Development and Product teams to bring cutting-edge digital signage and smart office solutions to market, targeting small and medium businesses (SMBs) as well as enterprise customers.Your role is crucial in scaling our presence in the multi-billion dollar digital signage market and expanding our smart office offerings. You'll be responsible for coordinating launches across multiple channels, including direct sales, content management system (CMS) partners, and AV integrators. Your success will be measured by your ability to drive adoption of ADS solutions, generate revenue, and create long-term value for our B2B customers.This role requires a unique blend of technical understanding, business acumen, and project management skills. You'll be at the forefront of bringing innovative solutions to market that empower businesses to amplify their operations and customer engagement through connected devices and services.Key job responsibilities- Lead end-to-end launch planning and execution for ADS products, with a primary focus on the Amazon Signage related product and service- Develop and manage relationships with key CMS partners and AV integrators to ensure successful integration and go-to-market strategies- Coordinate with internal teams (Product, Engineering, Marketing, Sales) to align launch timelines, messaging, and technical readiness- Create and execute launch plans that address the unique needs of both SMB and enterprise customers - Manage beta programs and early adopter initiatives to gather crucial feedback and refine our offerings pre-launch- Develop and deliver training materials for internal teams and external partners on new product features and capabilities- Collaborate with the AWS and other customer facing teams to create integrated launch strategies - Monitor and analyze post-launch performance metrics, providing insights to inform future product development and launch strategies- Identify and mitigate launch risks, escalating issues as needed to ensure smooth product introductions- Drive continuous improvement in our launch processes, adapting to the fast-paced, startup-like environment of ADSA day in the lifeYour day as a Senior Product Launch Manager at ADS might start with a morning strategy session, refining launch plans for our latest digital signage solution. By midday, you could be leading a cross-functional meeting to address last-minute technical issues before a major product release. The afternoon might see you collaborating with Marketing on customer-facing materials, ensuring our value proposition is clearly communicated. You'll likely end your day analyzing customer feedback from recent launches and preparing recommendations for product improvements. Throughout, you'll coordinate with various teams, manage timelines and risks, and balance immediate launch needs with long-term product strategy, all while keeping the customer at the center of your decisions.About the teamADS creates scalable, profitable B2B opportunities by leveraging Amazon's substantial investments in 1P devices, technologies, and infrastructure. Our mission is to empower businesses with connected devices and services that amplify their operations, business performance, and customer engagement. We are a team of innovators tackling difficult problems and building products through fast iteration in a startup-like environment within Amazon.BASIC QUALIFICATIONS- Bachelor's degree in Business, Engineering, Computer Science, or related field- 7+ years of experience in product launch management, preferably in the technology or B2B sector- Proven track record of successfully launching complex technology products or services to market- Experience managing cross-functional teams and stakeholders throughout the product launch lifecycle- Excellent project management skills with the ability to create and execute comprehensive launch plans- Excellent communication and presentation skills, with the ability to influence senior leadership and external partners- Demonstrated ability to translate customer needs and market trends into successful launch strategies- Experience with go-to-market strategy development and execution- Proficiency in data analysis and the ability to make data-driven decisions ...

AWS re/Start is a workforce development program. Created as a direct response to our customers and partners who were finding it difficult to source cloud talent on the open market, AWS re/Start has successfully provided diverse cloud talent for the last four years.The program takes unemployed, under-employed and under-represented populations and re-skills them into cloud professionals. The socio-economic impact is two-fold – it increases the number of people working and therefore actively involved in the economy, whilst enabling organizations to adopt cloud technologies at pace, which in turn makes their business more efficient and successful.AWS Training and Certification is seeking a dynamic, organized, and experienced Program Manager, who is passionate about stimulating positive social change. This individual will join the AWS re/Start team.The successful candidate must be a fluent English speaker. They will be able to take ownership of their region by building an effective network of delivery organizations, work placement channels and earning the trust of the relevant internal stakeholders to support the successful launch and growth of the program across their country.The candidate will establish solid working relationships with other AWS teams in order to access local funding mechanisms, identify underemployed, unemployed and under-represented communities, deliver the re-skilling program and monitor the impact of the program and continuously seek ways to improve the effectiveness of the program in their region. You must have a collaborative work style, an entrepreneurial mindset and the ability to manage multiple workstreams. You are experienced and passionate about technology and training, are extremely data-driven, and willing to dive deep to understand the talent needs of AWS customers and partners in order to inform the delivery roadmap. The candidate would benefit from a background of Business Development and delivery large-scale programs in the technology talent industry.Key job responsibilities• Collaborate with the AWS re/Start Leader to deliver the AWS re/Start AMER roadmap.• Use your localized knowledge to establish a network across public bodies, charities and corporate organizations to socialize AWS re/Start and to identify opportunities for the program. • Build an understanding of the job market, engaging with prospective employers.• Build sustainable business models across the priority countries in the AWS re/Start roadmap.• Engage directly with AWS business development and account teams as well as AWS customers and partners to establish entry-level resource gaps, which if fulfilled, would support the customers’ Cloud Adoption journey and provide a job placement for an AWS re/Start individual(s). • Monitor the execution of the program through Collaborating Organizations, paying particular attention to the job placement success levels. • Track and report key performance indicators and provide additional support and guidance to the collaborating organizations, where appropriate. • Work with marketing and public relations teams to promote the brand and the program.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in driving end to end delivery, and communicating results to senior leadership ...

Are you interested in working with the largest organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy* Engage with customers to understand their business drivers and customer portfolio* Identify & develop specific opportunities and supporting business cases* Demand creation, deal shaping, including estimations and deal pricing* Identifying and positioning appropriate contracts for Opportunities* Contract negotiations & follow on for SOW signature* Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues* Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery* Leading innovation and scoping workshops with Customers* Act as single person of contact for Customer executives, developing deep, trustful relations* Educate customers on AWS services and translate those into a clear business value proposition* Envision and inspire customers* Coaching Customer and Partner teams to be self-sufficient.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 7+ years of experience in the Pharmaceutical Industry with experience across the pharmaceutical value chain with emphasis on Clinical Trials, Research and Development, Manufacturing, and Commercial- Experience selling to executive stakeholders in lines of business (R&D, Clinical, Manufacturing, and Commercial and IT)- Selling large ($10M+) cloud transformational deals- Understanding of cloud platform services, cloud-native architectures, and cloud infrastructure- Relevant experience in technology/software sales, pre-sales, or consulting ...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by enhancing our selection and maximizing product availability. We are looking for an experienced Product Manager to help design, build, and develop big impact features that improve customer experience. This leader will solve complex problems in one of the fastest growing segments of the Retail business, Fashion and Fitness (Apparel, Shoes, Jewelry, Watches, Luggage, Sports and Outdoors). A successful candidate will be a self-starter comfortable with ambiguity and working in a fast-paced environment. This role requires an individual who strives to answer business/operational questions and who works across functional boundaries. The ideal candidate should also have a demonstrated ability to think strategically and analytically, with a passion for innovation. Key job responsibilitiesIn this role, you will have the opportunity to develop your skills in the following areas: - Analyze key areas of opportunity across multiple input systems including advanced selection and forecasting models to identify new projects, prioritize them, and develop a cohesive plan - Anticipate bottlenecks and balance trade-offs between business needs and technical constraints - Enable launch of new products and processes by collaborating with cross-functional project teams - Translate technical requirements and processes to non-technical leaders in a clear and actionable manner - Earn and develop trust with business leaders to drive adoption and implementation of new systemsBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner ...

Are you interested in leveraging your program management skills to join a dynamic team responsible for improving public perception of selling on Amazon worldwide? We are seeking an experienced, entrepreneurial, high-judgment, results-oriented, and inventive Program Manager for a dynamic role that will own strategy and execution of initiatives that ensure that public perception mirrors the reality that Amazon’s store is a great place for our Selling Partners to build and maintain thriving businesses. This includes working closely with partner teams such as Public Policy and Public Relations to develop initiatives and mechanisms that support coordinated workstreams. The Seller External Relations (SER) team is responsible for ensuring that Amazon’s stores are a great place for third-party sellers, especially for small businesses, to build and maintain thriving businesses. The team engages with third party sellers to amplify their stories and voices externally and advocate for them internally to ensure the intended and perceived seller experience mirrors the reality.This role will have a high degree of ownership for defining programs and scalable solutions that raise the bar on improving public perception of the selling experience on Amazon. The role is inherently cross-functional – you will work closely with Public Policy, Public Relations, marketing, tech, legal, analytics, finance, and executive teams across the consumer business to design and accelerate both new and existing programs at Amazon that support and amplify the success of our Selling Partners.The ideal candidate thinks strategically, takes initiative, and dives deep into details. They can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. Strong business judgment, ability to earn trust and influence cross-functional teams, a customer-centric and creative mindset and strong analytical skills are essential. The candidate for this position also embraces ambiguity, ramps quickly on complex issues, and is skilled at communicating complex issues simply and convincingly to a wide range of internal and external audiences. Key job responsibilities• Owns program strategy and solutions as part of a dedicated team focused on external perception, including through external events with key stakeholders, as well as through internal programs and services• Executes events, including event programming, venue selection, contract execution, and internal and external stakeholder management • Understands customer (internal and external) needs, defining clear project plans and executing to high expectations in a fast-paced environment. • Creates, optimizes, and drives adoption of critical mechanisms required to ensure long-term expansion and success.• Drives cross-functional and cross-regional alignment to achieve strategic program goals• Tracks and reports program learnings and effectiveness to internal stakeholders• Anticipates bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.• Interacts with stakeholders at multiple levels and in multiple regions, and working with business, Public Policy, Public Relations, marketing, tech, analytics, finance, and executive teams to define and deliver solutions.About the teamThe Seller External Relations (SER) team is responsible for ensuring that Amazon’s stores are a great place for third-party sellers, especially for small businesses, to build and maintain thriving businesses. The team engages with third party sellers to amplify their stories and voices externally and advocate for them internally to ensure the intended and perceived seller experience mirrors the reality.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- Travels as necessary to ensure programmatic excellence ...

We are seeking a dynamic and experienced risk management expert to lead and enhance our WWOS Risk Resilience - People Risk Team. This individual contributor position offers an exciting opportunity to shape and mature our People Risk management program, ensuring the security and continuity of our global operations network. The ideal candidate will be creative, curious, and highly motivated, with a proven track record of building robust risk programs and developing comprehensive policies, processes, governance structures, and frameworks.The successful candidate must appreciate that an effective Risk Management Program works best when tailored to the unique structure and business model of the organization. They should be able to implement solutions without creating unnecessary friction or disruption for the internal customers it serves. A passion for relationship-building and an intense desire to understand how escalation and crisis response can best operate within the organization are critical to this role.As the Senior Manager of Risk Management, you will be expected to constantly think about how the program can better serve WWOS and internal stakeholders. This leadership position requires the ability to clearly and confidently articulate the value and findings of the People Risk Management Program, inclusive of VCE, StrengthScope and other key People Risk programs to business leaders. You will lead efforts to enhance and optimize the existing People Risk - VCE Management Program, develop and implement strategies to ensure operational continuity, and collaborate with internal stakeholders to create efficient, non-disruptive risk management processes.Key responsibilities include managing and investing in the VCE program to ensure it continues delivering the intended people risk mitigation benefits. You will need to address critical areas such as Abnormalities Management, Exception Process Management, and System Integration Considerations. Additionally, you will explore opportunities to extend VCE outside EMEA, while navigating challenges such as integrating with other systems, and the availability of supportive data.If you're ready to make a significant impact in a dynamic, fast-paced environment and have a passion for risk management, portfolio, program and operational excellence, we want to hear from you. This role offers the opportunity to play a pivotal part in safeguarding our operations and driving continuous improvement in our people risk management practices, ultimately contributing to the success of one of the world's leading customer-centric companies.Key job responsibilities- Lead the strategic expansion of the VCE (Veritas Evaluation) program into new geographic markets, collaborating with regional Security & Loss Prevention and cross functional teams to develop tailored question banks. - Conduct comprehensive studies of global candidates check processes to identify opportunities for VCE implementation. - Oversee complex VCE and People Risk assessments, implementing mitigation plans aligned with organizational risk appetite. - Develop and implement strategic goals and initiatives impacting WWOS and critical stakeholders. - Transform risk program delivery through standardization, optimization, and automation. - Support security and loss prevention People Risk programs, contributing to global capabilities and kingpin goals.- Implement global standards and assist in developing risk frameworks.- Collaborate with field teams on business impact assessments and escalation objectives. - Develop and track VCE and StrengthScope risk management goals, including metrics and KPIs. - Present findings, change management and strategies to leadership. - Support Risk & Resilience - People Risk teams across regions. - Continuously evaluate and refine the VCE program to ensure adaptability in addressing diverse global risk landscapes.A day in the lifeAs the Senior Risk Manager, you lead critical People Risk Programs, overseeing VCE, StrengthScope and other initiatives. You translate complex threats into actionable risk assessments and mitigation strategies, developing a robust risk governance framework for consistent global application. Your role spans managing WWOS Risk & Resilience - People Risk operations to advising on new delivery models. You monitor threats, drive preparedness, and implement solutions, adapting to changing conditions. Engaging internal teams, you identify and remediate control deficiencies. You present assessments to stakeholders, aligning strategies and coordinating global risk management efforts. Balancing strategic and tactical responsibilities, you develop goals and manage team operations efficiently. Partnering with diverse stakeholders, you foster a culture of people risk awareness across the organization's global footprint.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamThe WWOS People Risk Team is dedicated to mitigating person-centric risks through proactive and holistic solutions. Our vision is to safeguard Amazon's workforce, assets, and brand while fostering a secure and empowering environment for every employee. Working closely with WWOS, PXT, Security and Loss Prevention, and other key stakeholders, we secure Amazon's supply chain end-to-end and prioritize People Risk/Security in business conversations. Our team creates and maintains risk frameworks, provides assessments, preparedness strategies, contingency planning, and incident response services. We operate on strategic, tactical, and operational levels, implementing standardized policies and leveraging technology to enhance consistency and effectiveness. Our focus areas include People, Inventory, Operations, and Process Risk, with additional support for Incident Management, Large Scale Events, and Resiliency.BASIC QUALIFICATIONS- Bachelor's degree in Risk Management, Business Administration, Security Management, or a related field.- 7+ years of experience in risk management, security operations, or a related field, with at least 3 years in a leadership role.- Proven experience in developing and implementing risk assessment frameworks and mitigation strategies on a global scale.- Demonstrated ability to manage complex, cross-functional projects at scale.- Experience with personnel risk management tools and techniques, preferably including familiarity with systems similar to VCE or StrengthScope.- Demonstrated ability to adapt quickly to changing priorities and manage multiple projects simultaneously in a fast-paced environment. ...

As a Program Manager in the TES Benchmarking Process Improvement Team, you will drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation. You will partner with internal and external stakeholders to support expansion and optimization of the transportation network, including launches of new buildings as well as retrofits of the existing network. You own program communication, clear blockers to drive efficiencies and innovation in the current processes, escalate as appropriate to ensure on-time delivery of planned projects, and apply process improvement methodologies to drive thevision of the program. Key competencies of this position include managing difficult cross-functional projects and programs, scoping efforts, defining project priorities and milestones, and driving execution in a safe, sustainable, andinclusive manner. Key job responsibilities• Own and manage new and existing programs / initiatives, successfully delivering complex projects aligned with team goals• Identify the right stakeholders, customers, and partner teams to communicate with and impact critical business initiatives, and craft and deliver cross-functional, scalable solutions• Develop, implement, and govern KPI (Key Performance Indicators) reporting for a portfolio of programs, providing visibility to stakeholders on program performance, and use this data to drive business decisions• Help partner and stakeholder teams make trade-offs by considering the impact to the business and customer (e.g., customer experience, quality, efficiency, etc.)• Proactively identify opportunities to continuously improve program quality, efficiency and operationalexcellenceA day in the lifePMs will interact with their customers to gain knowledge of operational requirements; analysis gaps and shortfalls; develop courses of actions, gain stakeholder input, feedback and buy-in, communicate plan to all stakeholders, drive plans to completion. Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Benchmarking Process Improvement team’s goal is to enhance TES operations through gained efficiencies, reduced cost, and increased in quality of deliverables while reducing risk. Program managers are responsible for two key focus areas: organizational alignment (i.e. Precon, Construction, startup, etc) and functional alignment (i.e. Process Mapping, Program Health Development, Cost Analysis, etc). Tenets include: Breaking Down Organization Silos, Simplify and Invent, Create Balanced Scorecards, Continuous Process Improvement, and Building Muscle Memory. BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 4+ years of program or project management experience- 4+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience with construction and engineering processes ...

Amazon Undiscovered Small Business Accelerator (USBA) is seeking a Senior Manager, Business Operations to support the Growth Accelerator organization. This position will 1) drive operations mechanisms, reporting directly to the L8 leader, manage internal and external cultural engagement and overall employee satisfaction, 2) partner with the leadership team to develop and drive operational processes such as business reviews, finance and operations, goal management, AURIS, all-teams meetings and have general ownership of the organization’s business cadence and, 3) work closely across USBA cross-functionally with 3P teams, and business partners from Finance, HR, Legal, and Recruiting to ensure structure, prioritization, and programs tracking that execute on the USBA vision. The ideal candidate influences successfully at all levels, thinks strategically, is a talented writer, a strong organizer, takes initiative, and operates effectively across many teams. The candidate will thrive in ambiguous situations, navigating between the details and big picture, and playing the primary role of owner of our organization’s most visible documents including: monthly and quarterly business reviews, annual operating plans, 3-year vision plans, and the supporting artifacts, including but not limited to plan of record, resource planning and resource management. Able to succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This candidate will develop and drive high-level strategic initiatives, but can also roll up their sleeves, dig in, and get the job done. This role will leverage business acumen, leadership experience, technical skills, and influence over authority to promote alignment and deliver data driven results. Being able to anticipate bottlenecks, escalate effectively, anticipate and make trade-offs, and balance the business needs versus technical constraints. The ability to take large, complex projects, break them down into manageable pieces, develop functional specifications, and deliver them in a successful and timely manner is expected. High judgment, negotiation skills, ability to employ scalable mechanisms, and leadership are essential to success in this role.Key job responsibilitiesKey job responsibilities:• This detail-oriented leader will wear many hats, as a business liaison working across other teams at Amazon, and as a thought leader and business partner for the organization• Design and manage operating mechanisms to drive the rhythm of the business across the Growth Accelerator organization• Responsible for driving the creation and maintenance of operating plan (OP) documents and other business documents, identify potential risks and opportunities, and surface insights to management to improve the health of the business• Support the leadership team (LT) on strategic direction, goals & operating priorities, team engagement, and operating performance management priorities. Specifically, all related headcount and costs aligned to OP• Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, forward looking program needs, review of VP+ documents• Standardize and scale best practices and learnings across the organizationLead monthly reviews with leaders to maintain alignment of programs and solutions to strategic roadmap and OP documents• Ensure programs are coordinated across the organization by establishing a cross-functional governance model• Facilitate reviews of future-facing ideas with the LT on a monthly basis to drive progress on programs and pre-empt escalations and issues• Align and execute agenda/topics for leadership offsite meetingsBASIC QUALIFICATIONS- 7+ years of program or product management experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree in management, business administration, economics, engineering, or marketing- Experience working with, presenting to and influencing senior executives up to VP level ...

Amazon Web Services (AWS) and Amazon.com serve customers and developers all over the world who rely on storage, compute, and other services that power Amazon’s consumer, digital and AWS businesses. Our customers trust us to handle their data with air-tight security. Customer data security is a given and a guarantee for our businesses.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Physical Security team is looking for a highly talented and motivated Physical Security System Project Manager and Technology Expert to lead physical security projects. This position will be responsible for the management of data center physical security systems and projects. A successful candidate will be responsible for interpretation of Threat Assessments and AWS Physical Security Standards to assure the proper security mitigations are selected to meet the unique challenges in each area. You will be responsible for collaborating with AWS architectural and engineering teams to assure each data center meets the high standards AWS sets for physical security. After implementation, this position will be responsible for assuring local security teams have the technical knowledge and resources necessary to meet the physical security mission.Considered candidates should be at least 18 years old.As this is a GovCloud region, selected candidate requires US Citizenship or equivalent status.Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)Key job responsibilitiesManage installation of approved physical security system hardware, including, but not limited to, access control devices, intrusion detection devices, CCTV, and other components of physical security systems.Design of physical security system for new construction, expansion and retrofit projects.Preparation of security design standards, typical drawings, and technical specification documents for projects for the purposes of pricing by approved vendors. Review and provide quality assurance of vendor quotes. Submission of complete and accurate vendor quote packages to the Infrastructure Technical Project Manager for inclusion in project requisitions.Project management of multiple, concurrent security system installation projects and vendors.Subject Matter Expert for physical security system testing and acceptance, and assuring operational readiness at project completion.Preparation and archiving of project close-out documentation.Reporting vendor performance metrics regarding system installation, service delivery, and equipment availability / reliability.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- High School diploma or equivalent- 2+ years’ experience in physical security project management.- 2+ years' experience in Security Operations experience in technology, manufacturing, or similar industries, to include access control systems, CCTV, and defense in depth strategies. ...

Want to be a product leader who delivers new initiatives at scale to make our communities safer? Are you looking for a role with high impact and high visibility? We are looking for a motivated, data-oriented self-starter to join as a Sr. Product Manager on the Delivery Service Partner (DSP) Accountability team!In this role, you'll take end-to-end ownership for products that improve safety for delivery associates and the communities they serve. We seek a leader who can set priorities, communicate effectively, and consistently deliver results across diverse cross-functional teams at massive scale. Having the ability to solve complex, technical problems with simple, innovative solutions is a key skill-set in this role. We are looking for someone who can own an end-to-end product vertical, including design/ideation, stakeholder and leadership alignment, influencing partner team roadmaps, development of KPIs, and overseeing excellent execution.You will be successful in this role if you can manage multiple competing priorities, often with urgent deadlines, and deliver at speed while developing a long term strategy. You will need to be a proven product and project leader and communicator, with the ability to apply analytical skills to problem solving.Key job responsibilities- Use customer feedback and analyze data to identify and solve complex problems in a highly ambiguous space.- Work with user experience and technical teams to create compelling product offerings for customers. - Create and deliver a long term roadmap for tech products in partnership with multiple teams. - Establish and deliver important new initiatives with broad impact to improve DSP on-road safety. - Define and document business requirements for new product launches and enhancements, including functional requirements for technical teams.- Create new metrics to measure product performance and define success.- Clearly communicate, both verbally and in writing, to drive buy-in and adoption across a diverse group of stakeholders with competing priorities, including executives.- Enhance our current data architecture to improve data fidelity, enable scalability, and generate useable insights.- Manage dependencies and own status reporting for time-sensitive projects involving technical and non-technical contributors.A day in the lifeIn this role, the Sr. Product Manager will lead product development to improve safety while delivery associates are out of their vehicles. You will spend time gathering feedback from your customers and diving deep into data to gain insight into complex problems. You will use these insights to develop short and long term solutions by working closely with partner teams and understanding Amazon Last Mile technology. You will write documents to gain buy-in and present to senior leadership for approval. Then, you'll develop business requirements, success metrics, and manage end-to-end delivery.About the teamWe're a close-knit team that is responsible for designing and maintaining products with safety impact at massive scale. We love combining data with customer feedback to design permanent solutions to tough problems. We work across multiple partner teams with functions ranging from tech development to communications. We take great pride in our vision to build the world's safest transportation network.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Proficiency in SQL or Python ...

The Global Vendor Management (GVM) Program works with HQ senior leadership from a highly selective group of global Amazon vendors, to support the growth of our mutual business and total relationship success across worldwide Amazon. We are a global strategic business development team, seeking a customer-obsessed individual with excellent business judgement, to build collaborative relationships with vendor executives and Amazon teams across all Amazon countries focusing on Sustainability.As a Program Manager, Global Sustainability, you will own the Sustainability vendor engagement strategy, working alongside Sustainability experts to influence product roadmaps and innovation across external and internal teams, driving Sustainable initiatives with Amazon’s largest vendors, and ensuring processes and ongoing mechanisms are scalable to deliver a best-in-class Sustainable experience for customers around the world. A successful candidate in this role is a storyteller, one with a passion for sustainability and a knack for taking complex concepts and turning them into easily understood campaigns.Key job responsibilities- Develop and implement Sustainability initiatives and goals for vendors worldwide. - Work with senior leadership at our largest vendors to build and drive Sustainable initiatives (such as sustainable shopping and sustainable product development).- Lead the vendor facing education of Amazon’s Sustainability work.- Develop, build and maintain positive relationships with internal program teams.- Collaborate closely with Amazon’s International Expansions and Global Vendor Management teams.- Create operational metrics, track and manage delivery timelines, and communicate program status to internal stakeholders.- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.- Engage cross-functionally to execute test and learn plans to drive engagement and support key business initiatives in a scalable way.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Amazon Energy Procurement Operations (EPO) team is looking for an Energy Operations Manager to join us. EPO manages energy supply contracts post their execution, provides controllership for financial and operational performance, and ensures our supply portfolio is compliant with external regulations, contract obligations as well as internal policies. You will be a part of the team responsible for managing the portfolio of the world’s largest corporate buyer of renewables.Our team is looking for an individual with a track record for managing programs, including planning, launching and executing initiatives that drive excellence. This role will support the management of our contracts in an assigned region, and will work collaboratively with stakeholders across the org to report, analyze and improve performance of our energy portfolio. The right candidate can manage multiple projects simultaneously, has an analytical skill set, and experience managing contracts. Key job responsibilities- Own the assigned portfolio of energy agreements and renewable power purchase agreements.- Act as a subject matter expert on executed energy agreements in designated markets, and own the management of the contractual obligations with counterparties.- Report and analyze performance in assigned portfolio, identifying impacts to our business units and our customers.- Support the management of the on-boarding process for new contracts with a large number of counterparties. Track progress and drive for successful completion.- Take part in shaping and implement the EPO programs (including contract management, financial performance and energy compliance with external and internal stakeholders) to meet the org’s goals and success metrics.- Plan and drive execution of initiatives to improve our energy operations. Continuously seek to invent and simplify in order to achieve further scale effect for Amazon’s management of its energy portfolio.- Work collaboratively with other AWS and Amazon teams to support the management of the energy programs.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) required- 7 years of experience working in utility/energy industry in North America, in asset/contract management, settlements, market operations or similar role- 5-10 years of experience in managing cross-functional projects, initiatives and teams ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics co-op & internship opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.This role is a 3 month internship from May - August 2025.Key job responsibilities* Manage one large, or multiple smaller projects in a manufacturing environment * Project size and quantity is dependent upon candidate comfort level as well as business project priority at the time of hire* Take on a leadership role for projects that may span various aspects of manufacturing operations* Leverage and develop project management skills including: Development of project schedules using MS Project, or other chart tool of choice and Managing a risk register, including identifying, assessing and mitigating risks * Gather and analyze project data for monitoring key performance indicators (KPIs), crafting reports and dashboards, while utilizing insights to shape program priorities* Interface cross functionally with tech and non-tech teams to deliver project requirements * Drive continuous improvement initiatives by planning and implementing lean projects within the company, collaborating with multiple stakeholders in the development and delivery of related content and trainingA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Must be currently enrolled in a Bachelor's degree or Master's degree in Engineering Management, Project Management, or a similar degree- Must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between January - June 2025- Graduation is December 2025 or later ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business.Selling Partner Services (SPS) team is looking for a Senior Program Manager to join the Forecasting & Planning Research (FPR) team. You will assume primary responsibility for driving new innovation for global forecasting and headcount/capacity planning. The ideal candidate will possess both an analytical background that enables them to standardize methodologies and data to develop and successfully implement tools, systems and processes that empower the accurate prediction, measurement and reporting of demand forecasting, productivity, headcount, capacity and workforce compliance/adherence. In this role, you will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. You will be responsible for the long term product strategy and product integration which are on the team's roadmap. You will drive quarterly business reviews across SPS to promote FPR’s work, increase stakeholder engagement, onboard new customers and provide a platform for leaders to review advancements made by FPR. You will work with data scientists & analysts on the FPR team to translate business requirements, research new algorithms and innovations in the field of data science and machine learning, build conceptual and shadow design of the final product and plan for product implementation.Key job responsibilities- Develop strong relationships and partnerships with internal and external SPS customers.- Fully define project scope and deliverables; stakeholders & project resources; gather, analyze, and prioritize customer and program requirements- Document constraints, dependencies, and assumptions- Define project success measures, timelines and milestones; drive project schedules and manage implementation of the tool or process- Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams; identify criteria for decision making and priorities- Create & maintain project documentation such as project plans, functional requirements and specifications, gap and dependency analyses, risk analyses, project briefs, and periodic reports- Engage directly with key resources to proactively identify, analyze, and creatively solve initiative blockers- Drive a rigorous and proactive cadence of analysis and reporting, keeping stakeholders well informed and engaged in key decisions- Develop and manage plans and roadmaps that successfully deliver promised results- Develop metrics to measure and ensure solution effectiveness- Remove obstacles and work towards consensus- Deliver projects with documented process workflows, data maps, standards & guidelines and sustainment plan- Answer key business strategy questions from Senior LeadershipAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Infrastructure New Regions Planning Team is searching for a Program Manager to lead and support the global Data Center planning processes for new AWS regions. You will work across the entire AWS Organization to align on both short- and long-range demand plans for data center capacity and the infrastructure response through the acquisition of space and power. You will participate in the forecasting process which establishes capacity plans and work across AWS to manage strategic execution, including supporting the acquisition of long lead infrastructure for new regions. You will conduct modeling and scenario analysis and make data-driven recommendations that inform capacity and capital expenditure decisions. You will partner with key stakeholders to bridge changes in demand, address short- and long-term capacity constraints, and write supporting documentation for capital expenditures. You will drive accountability across the Infrastructure organization and develop mechanisms to monitor and escalate against the health of the infrastructure business to executive leadership. Finally, you will lead improvement initiatives to optimize infrastructure footprint required to support New Region launches.This is a high impact role offering an opportunity to drive and influence business-critical decisions impacting the long-term future of AWS. If you enjoy being at the forefront of industry growth and development, operating in a highly ambiguous, rapidly growing environment and driving long range business strategy, this is the role for you. Key job responsibilities- Execute demand planning processes resulting in strategic alignment across multiple stakeholders to develop infrastructure capacity plans for the acquisition of data center space and power- Program manage activities required to plan and launch new data center infrastructure- Dive deep into planning models to identify risks and opportunities, work cross functionally to resolve inconsistencies- Conduct scenario and root-cause analysis to make data-driven recommendations which inform data center capacity acquisition decisions- Clearly define data requirements and metrics, working with teams to implement the entire data flow from capture to presentation and management- Identify opportunities to invent and simplify processes, identify business risks and implement resolutions and scalable mechanisms- Communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives.- Monitor, analyze, and drive alignment on modeling assumptions for new region demand planningA day in the lifeThe New Region Planning team is responsible for planning data center capacity across inflight, recently launched and regions under evaluation. The capacity plans we generate drive data center build schedules, trigger acquisition of long-term real-estate, power, and colo contract investments, and help make go/no-go decisions on AWS’ market entry in new geographies. About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Web Services ("AWS") enable customers of all sizes to run their applications on Amazon’s industry-leading cloud computing infrastructure. AWS is growing very rapidly with over a million companies in over 190 countries on the platform. This growth is driving the need for an experienced Sales Strategy, Operations, and Enablement (SSOE) leader.Amazon has a strong culture of data-driven decision-making; requiring timely, accurate, and actionable intelligence that delivers significant business value. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business and influence decision-making.In this role, the Director, AMER Strategy & Operations will develop and execute the strategy, continuously evolve forecasting models, analyze historic results and be a trusted partner to the VP AMER making recommendations based on those analyses – all in an environment of hyper-scaling growth and increasing complexity. As a member of the AMER leadership team, this role will be working with regional AWS leaders across multiple functions to develop, implement and manage the business processes, systems, reports and strategies that optimize Business functions to meet organizational goals and initiatives.The role will drive the management cadence of the business including mechanisms such as OP1/2; 2x2; and weekly, monthly and quarterly reporting. The role drives improvements and updates to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data for our customers. This position also manages the proposal, administration and execution of the regional targets and goals, headcount plans, including market segmentation and proposing improvements to the business to increase its effectiveness in driving desired results.This role leads a large, multi-layered organization that spans direct reporting functions including operations, sales strategy, sales incentive, and customer and sales enablement teams. Warehouse/Business Intelligence, Business Development, Finance, Human Resources, Marketing, Recruiting, and Compensation teams are critical extended stakeholder teams.Key job responsibilitiesThe successful candidate will be an excellent organizational and people leader, who can hire and develop the best talent across their organization including coaching and developing senior direct reports. They will be a superb written and verbal communicator. They will be comfortable presenting to the senior AWS leadership and influencing regional and global stakeholders across the Sales organization. They will be able to see round corners by identifying critical internal and external trends, they will be detail orientated, with a passion for inventing and simplifying to deliver operational excellence at scale. They will work backwards from their internal and external customers, they will be able to roll-up their sleeves working directly with models and data as well as ideating and driving strategic priorities for the region. Success in this role will be defined by the following key areas:• Key partner of VP AMER and regional leadership team.• Work with senior leadership to define strategy and run the management cadence for the business.• Define the key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.• Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions.• Lead initiatives across the WW Operations group and be an active participant on this team.• Working with leadership, lead the initial proposal of annual goals, budgeting and ongoing forecasting processes.• Lead the development and provision of routine and ad-hoc analytic reports to senior management regarding, business development initiatives, customer segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden.• Lead the modelling and development of recommendations.• Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for analytics.BASIC QUALIFICATIONS• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field• Significant experience in a senior leadership role in Finance, Sales Operations, Business Development, or other related fields. Experience leading large, complex organizations.• Proven experience with the development and implementation of systems/tool utilized for CRM, sales compensation, revenue reporting, forecasting, sales force automation, etc.• Expert level in Excel and Data query tools• Strong business-process design experience• Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results• Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly• Strong written and verbal communication skills, with a track record of presenting to senior management ...

Amazon Web Services (AWS) is seeking an experienced Exam Preparation Assessments Program Manager to work with subject matter experts to create assessments that will prepare candidates taking AWS Certification exams. Exam Preparation assessments provide customers with practice with the same question quality as the real exam and exam-style scoring. This role gives the opportunity to learn, to teach, and to play at the same time as you develop assessments.Successful candidates will have a strong assessment development background, be detail driven, and have excellent training and problem solving skills. You will have an understanding of certification exam development lifecycle and be able to effectively train subject matter experts on certification best practices. You will creatively seek out and embrace forward-looking, innovative approaches to assessment development.Key job responsibilities- Schedule and facilitate assessment development workshops- Recruit and collaborate with subject matter experts- Train subject matter experts on Amazon’s style guidelines and exam development best practices- Conduct quality reviews of assessment files- Implement proper tracking mechanisms for item workflow- Manage and implement item development processes, including implementing efforts to scale- Manage the editorial review of items (e.g. grammar, spelling, standardizing on technical terms throughout the exam, accessibility, etc.)- Create assessments and implement assessment maintenance schedules- Report on subject matter expert, item, and assessment development metrics- Managing end to end item development localization- Manage project schedules for product set life cycle- Please note this role may require some travel (up to 10%).A day in the lifeExam Preparation Assessments Program Managers manage end-to-end development of all content for assessments, including facilitating virtual question development with subject matter experts from across the globe. They work closely with the overall Exam Preparation team, including technical editors, assessment technical architects, publishing program managers, technical curriculum developers, and product managers. They also collaborate across teams on scaling initiatives. About the teamThe Exam Preparation team is part of the AWS digital training business, creating content for AWS Skill Builder. We use the Amazon working backwards process to build innovative learning experiences. Our global customers are enterprises, partners, startups, and individual learners. To meet our customer needs we are creating exam preparation products that deliver impactful, hands-on learning experiences. We are looking for innovative ways to help our customers to successfully and confidently prepare for AWS Certification exams. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- 3+ years of experience in assessment development for certifications or credentialing exams- 3+ years of experience facilitating and leading assessment development workshops ...

Amazon Web Services (AWS) is the leading cloud provider, delivering virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC).The AWS Security US ADC Security, Industrial Security & Compliance team is responsible for creating, implementing, and overseeing Amazon’s National Industrial Security Program (NISP). As a Program Security Officer supporting the AWS NISP, you will join a team of industry-leading security experts working with the U.S. Government to operate and continuously improve industry-leading security programs and processes in support of the IC Information Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results.AWS Security is looking for an exceptional Program Security Officer with a strong track record of supporting security programs within cleared facilities, demonstrable program/project management experience, comprehensive program security knowledge, and a deep understanding of government security programs, processes, and requirements.As a Program Security Officer at an accredited AWS site you will own the execution of multiple security disciplines in support of fast-moving classified operations and manage a wide array of projects designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You must obsess over internal and external customers and successfully deliver support and services in an environment where priorities shift extremely fast. You must be able to operate independently to manage security projects, continuously triage and prioritize accordingly, communicate clearly and compellingly (without PowerPoint), THINK BIG and outside the box, and deliver exceptional products.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Responsible for providing comprehensive program security guidance concerning personnel, physical, operational, technical, information, industrial, counterintelligence, and computer security issues.- Create, implement, communicate, and manage security requirements at a government accredited, while providing day-to-day multi-discipline program security operations support.- Proactively identify program and physical security requirements, problems, and sound solutions to successfully sustain and enhance the security of program execution.- Maintenance of security hardware and systems employed onsite to meet government and AWS security requirements.- Develop and strengthen relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to heighten security awareness and engagement.- Must be willing to share on-call rotations in support of alarms, security incidents, and critical service outages.A day in the lifeEach day is different in security and we are looking for a hard charging PSO who is looking to engage across teams, and the government o facilitate the best security program.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentor-ship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of experience acting in a Program Security Officer/CPSO/Security Specialist/Security Manager capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines. - 2+ years experience with ICDs, NISPOM, and other government regulations related to classified programs. - 2+ years experience working with physical security hardware, Intrusion Detection Systems, and Access Control Systems.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...