Senior Program Manager , Amazon World Wide Operations

Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team.If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fast-paced environment. Apply now to be a part of our future-forward journey.Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers• Roll up your sleeves and do whatever is necessary; general manager / owner mentality• Create, communicate, and manage budget for projectsA day in the lifeNote: This is a hybrid role, requiring Program Managers to be on-site at least 3days/week in corporate office. Some travel offsite may be required (no more than 25%).About the teamOur Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results. We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USA | Seattle, WA, USA | Tempe, AZ, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Program Manager II, Global Purchasing Program

Looking for an opportunity to make a global impact? Global Purchasing Program (GPP) owns cross-border inventory movements and import solutions for Amazon international stores. Our charter is to rapidly expand Amazon’s retail presence globally, partnering with business, technology, and product teams to bring Amazon’s selection and scale to our customers around the world.We’re looking for a program manager to join our team in driving important international inventory initiatives. The role requires a deep understanding of global supply chain logistics, inventory management best practices, international trade regulations, and good project management skills to support seamless and scalable inventory solutions. The scope will include projects with country-specific accounting and tax regulations, customer and vendor experience, and cross-stack application of solutions.To excel in this role, you will:- Be passionate about customer, vendor, and seller experience and deliver innovative enhancements on their behalf,- Be willing to “roll up your sleeves” and operate with limited guidance,- Have strong interpersonal skills, be able to influence both tech and non-tech stakeholders,- Bring analytical horsepower and a deep curiosity about how things work,- Possess highly advanced project management skills,- Be commercially savvy and have excellence business judgement,- Bring operational rigor, holding your stakeholders to highest of standardsThis is an excellent opportunity to be part of a growing business in an innovative team, and wearing multiple hats is a key part of our team ethos and we welcome applicants with the same mindset.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Program Security Officer, US Amazon Dedicated Cloud Security (US ADC) - Program Security

Amazon Web Services (AWS) is the leading cloud provider, delivering virtual infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC).The AWS Security US-ADC-Security, Industrial Security & Compliance team is responsible for creating, implementing, and overseeing Amazon’s National Industrial Security Program (NISP). As a Program Security Officer supporting the AWS NISP, you will join a team of industry-leading security experts working with the U.S. Government to operate and continuously improve industry-leading security programs and processes in support of the IC Information Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results.AWS Security is looking for an exceptional Program Security Officer with a strong track record of supporting security programs within cleared facilities, comprehensive program security knowledge, and an understanding of government security programs, processes, and requirements.As a Program Security Officer at an accredited AWS site, you will contribute to the execution of multiple security disciplines in support of fast-moving classified operations and manage the day-to-day execution of a wide array of services designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You must obsess over internal and external customers and successfully deliver in an environment where priorities shift extremely fast. You must be able to operate independently to manage security deadlines, continuously triage and prioritize accordingly, communicate clearly and compellingly (without PowerPoint), Think Big and outside the box, and deliver exceptional products. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraphKey job responsibilities- Responsible for supporting the implementation of program security activities concerning personnel, physical, operational, technical, information, industrial, counterintelligence, and computer security issues.- Working with Program Security personnel across regions in a service-ticket oriented role to triage, review, assign and action Program Security tickets facilitating internal customer service requests.- Using service-ticket data and trending to implement, communicate, and report on security activities at a large, government accredited, multi-facility data center site while providing day-to-day multi-discipline program security operations support.- Proactively identify program and physical security concerns and help develop solutions to successfully sustain and enhance the security of program execution.- Performing and/or supporting the operations and maintenance of security hardware and systems employed onsite to meet government and AWS security requirements.- Developing and strengthening relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to heighten security awareness and engagement.- Must be willing to share on-call rotations in support of alarms, security incidents, and critical service outages.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS- 3+ years experience acting in a Security Specialist/Program Security Officer/CPSO capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines.- 2+ years experience with ICDs, NISPOM, and other government regulations related to classified programs.- 2+ years experience working with physical security hardware, Intrusion Detection Systems, and Access Control Systems.- Current, active US Government Security Clearance of TS/SCI with polygraph. ...

Senior Product Manager, Electric Yard Hostler Strategy, Fleet Strategy Team

Amazon Transportation Services is looking for a Senior Product Manager who will be responsible for driving the Electric Yard Hostler (EYH) product strategy, product vision, and roadmap. Come join our start-up culture, work fast and smart, while adapting and iterating quickly. The ideal candidate must have a high degree of autonomy with the ability to navigate ambiguous problems, develop solutions, and develop electric truck products with minimal guidance. This individual must be able to think strategically and have the ability to work independently with all levels of leadership while exercising sound judgment where clear guidelines may not exist. This individual will be proficient at influencing cross-functionally and deliver strong results. This individual must have the ability to dive deep in understanding the product and the competitive landscape and build best-in-class scalable electric truck solutions.Key job responsibilitiesThis role will be responsible for the Electric Yard Hostler (EYH) Transition Strategy for Middle Mile (MM) North America Surface Transportation (NAST), covering all of Amazon's hostler operations within North America. The transition strategy will include planning the transition from Amazon's legacy diesel truck fleet to a state-of-the-art electric truck fleet, as well as planning for the incremental growth of the fleet in support of our long term vision. The role will be responsible for all EYH product evaluation, vendor evaluation, specifications, RFP evolutions, and procurement efforts with EYH manufacturers in North America. They will work very closely with internal Amazon teams including Infrastructure, Safety, Maintenance, Operations, Training, and others, to help establish systems, processes, and mechanisms that ensure efficient deployment of EYHs into the operational fleet on time, on quality and on budget.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of end to end product delivery experience- Experience as a product manager or owner- Experience in product or program management, product marketing, business development or technology- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Experience in transportation ...

Data Center Regional Mechanical Engineer (Field Engineering), Field Engineering

As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Perform design and equipment submittal review for new Data Centers in your region.• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures. • Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.• Develop innovative solutions for AWS’s data centers.• Work on concurrent projects, sometimes in multiple geographical regions.• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.• Are detail and data oriented.• Have experience solving problems with engineered solutions. • Have experience managing engineering projects and consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).• Are adaptable and inclined to get into the field to see things up close.• Excited about a mix of office and field work.A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Mechanical Engineering or equivalent experience.- 3+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities. (Experienced Engineer) ...

Principal, Program Manager, Amazon Flex

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.We are seeking a Principle, Program Manager for Amazon Flex in the Worldwide Marketing & Communications team. In this role, you will own, develop, and drive key global programs, processes, and mechanisms to improve the effectiveness and efficiency of the organization. This role is responsible for developing and leading processes for inspecting and reporting progress against global goals and standards; driving a centralized, comprehensive understanding of key performance indicators; and managing critical organization-wide performance and roadmap review mechanisms. The successful candidate will be self-motivated, passionate, highly analytical, detail-oriented, possess solid interpersonal and communication skills, and be comfortable working independently to deliver results. You will work cross-functionally and across geographies with stakeholders at all levels. You think strategically, write effectively, and plan accurately to execute and deliver on weekly, monthly, quarterly and yearly objectives. You effectively coach functional leadership and partners on operational policies and tools, and drive holistic operational excellence across the organization. Key job responsibilities• Own strategic planning, execution, and reporting for key global programs.• Ensure alignment on overall strategic goals, standards, objectives and key results, and metrics for planning cycles.• Analyze business performance, including defining and tracking KPIs, issue identification and resolution, in support of organizational goals.• Create and manage key reports and mechanisms in support of the organization. • Drive operational optimization and efficiency, maintaining and improving global tools and processes.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Manager, Assessment Operations, Global Hiring Science

Are you interested in solving complex problems at the intersection of technology and talent assessment? Intelligent Talent Acquisition (ITA) and the Global Hiring Science (GHS) team are at the forefront of delivering millions of online assessments to aspiring candidates. Recruiting the right candidates across all of Amazon is critical to our ability to innovate and build on behalf of customers and we are bringing together recruiting, science, tech, programs, and process teams to find and hire candidates who raise the bar more quickly and efficiently. GHS builds, implements and supports solutions that leverage Industrial Organizational Psychology to scale the selection process at Amazon. Online assessments enhance the selection process, while positively impacting the candidate experience through engaging media and rich simulation. The data obtained by Amazon through assessments enables strategic talent sourcing, placement and development. Key to deploying assessments is the GHS Assessment Operations team. This team builds, test, implements and supports Amazon’s vast online assessments portfolio. The team focuses on continuous improvement and operational excellence so we’re able to deploy assessment products quickly and with the highest quality. We are seeking a Manager, Program Management to lead the GHS Assessment Operations team. This individual will posses strong operations management and process improvement skills. You will lead the team to meet all service levels in our response to candidate needs, you will be able to dive deep and understand root cause of defects and build sustainable solutions to fix issues. You will lead efforts to bring scalability, quality and excellence to our talent assessment products. You must be able to succeed in a fast paced environment and handle ambiguity or competing priorities. You will insist on the highest standards and obsess about the candidate experience to continually improve and scale quality products.Key job responsibilities* Lead a team of HR Specialists who are experts in building, testing and deploying assessment products.* Partner with Program Managers and Product Managers across Intelligent Talent Acquisition to align on multi-year product roadmaps. Own mechanism(s) to ensure ongoing, cross-functional alignment.* Lead and inspect mechanisms that ensure the assessment build, test and launch process is of the highest quality and with minimal errors* Develop and deploy flexible capacity planning models that can be utilized in bi-weekly and monthly sprint structures.* Partner with Tech and Science Product to continue to grow the tools used by the team to implement OAs.* Own mechanisms to understand recruiter, candidate, and program manager OA concerns and partner with Tech and Product to solve technical issues.* Hire and develop the best with empathy, while insisting on the highest standards.About the teamThe mission of Global Hiring Science (GHS) is to improve both the efficiency and effectiveness of hiring across Amazon with assessments and interview improvements. We are a team of experts in industrial-organizational psychology, data science, and measuring the knowledge, skills, and abilities that it takes to be successful at Amazon. We conduct research on recruiting best practices, DEI in the hiring process, and Amazon's interview process.BASIC QUALIFICATIONS- 5+ years of team management experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- Bachelor's degree- Experience defining program requirements and using data and metrics to determine improvements- Experience in applying operational excellence tools and mechanisms (e.g.,Six Sigma, Gemba walks) to solve root cause issues and capitalize on opportunities ...

Senior Industry Specialist, Hostler/Box Trucks Lead, Middle Mile Fleet Management

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you!Surface Transportation org is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business.This Senior Industry Specialist will be responsible for defining the vision, roadmap and driving program execution of our Fleet Management business with a specific focus on maximizing uptimes for power units. This will be achieved through deep supply chain understanding, working backwards from customer requirements, and internal alignment with Finance and Capital Planning stakeholders. The role involves day to day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient business models. The role requires regular interactions with multiple teams and jointly working with them to meet both short term and long term business needs. This position is a multi-faceted role requiring the ability to balance strategy and execution.Key job responsibilities• Source, define, build and manage the Fleet Management business.• Define a vision for how this program will work and cost.• Write whitepapers to gain initial buy-in and alignment as well as provide status updates as the project completes critical milestones and time intervals.• Identify key performance metrics and create a reporting suite that allows for program management when the program is fully scaled.• Define short-term, mid-term, and long-term timelines and project phases.• Lead supply chain risk mitigation activities and correct vendor performance issues.• Present supply chain strategies and program business reviews to Operations and finance leaders.• Lead cost reduction initiatives to ensure lowest possible total cost• Up to 25% Travel BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience in Automotive, Fleet Management leadership roles ...

Senior Manager, Program Operations, Undiscovered and Small Business Accelerator (USBA)

Amazon Undiscovered Small Business Accelerator (USBA) is seeking a Senior Manager, Business Operations to support the Growth Accelerator organization. This position will 1) drive operations mechanisms, reporting directly to the L8 leader, manage internal and external cultural engagement and overall employee satisfaction, 2) partner with the leadership team to develop and drive operational processes such as business reviews, finance and operations, goal management, AURIS, all-teams meetings and have general ownership of the organization’s business cadence and, 3) work closely across USBA cross-functionally with 3P teams, and business partners from Finance, HR, Legal, and Recruiting to ensure structure, prioritization, and programs tracking that execute on the USBA vision. The ideal candidate influences successfully at all levels, thinks strategically, is a talented writer, a strong organizer, takes initiative, and operates effectively across many teams. The candidate will thrive in ambiguous situations, navigating between the details and big picture, and playing the primary role of owner of our organization’s most visible documents including: monthly and quarterly business reviews, annual operating plans, 3-year vision plans, and the supporting artifacts, including but not limited to plan of record, resource planning and resource management. Able to succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This candidate will develop and drive high-level strategic initiatives, but can also roll up their sleeves, dig in, and get the job done. This role will leverage business acumen, leadership experience, technical skills, and influence over authority to promote alignment and deliver data driven results. Being able to anticipate bottlenecks, escalate effectively, anticipate and make trade-offs, and balance the business needs versus technical constraints. The ability to take large, complex projects, break them down into manageable pieces, develop functional specifications, and deliver them in a successful and timely manner is expected. High judgment, negotiation skills, ability to employ scalable mechanisms, and leadership are essential to success in this role.Key job responsibilitiesKey job responsibilities:• This detail-oriented leader will wear many hats, as a business liaison working across other teams at Amazon, and as a thought leader and business partner for the organization• Design and manage operating mechanisms to drive the rhythm of the business across the Growth Accelerator organization• Responsible for driving the creation and maintenance of operating plan (OP) documents and other business documents, identify potential risks and opportunities, and surface insights to management to improve the health of the business• Support the leadership team (LT) on strategic direction, goals & operating priorities, team engagement, and operating performance management priorities. Specifically, all related headcount and costs aligned to OP• Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, forward looking program needs, review of VP+ documents• Standardize and scale best practices and learnings across the organizationLead monthly reviews with leaders to maintain alignment of programs and solutions to strategic roadmap and OP documents• Ensure programs are coordinated across the organization by establishing a cross-functional governance model• Facilitate reviews of future-facing ideas with the LT on a monthly basis to drive progress on programs and pre-empt escalations and issues• Align and execute agenda/topics for leadership offsite meetingsBASIC QUALIFICATIONS- 7+ years of program or product management experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree in management, business administration, economics, engineering, or marketing- Experience working with, presenting to and influencing senior executives up to VP level ...

Campaign & Creative Manager, Amazon Ads

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Director, AMER Sales Strategy & Operations

Amazon Web Services ("AWS") enable customers of all sizes to run their applications on Amazon’s industry-leading cloud computing infrastructure. AWS is growing very rapidly with over a million companies in over 190 countries on the platform. This growth is driving the need for an experienced Sales Strategy, Operations, and Enablement (SSOE) leader.Amazon has a strong culture of data-driven decision-making; requiring timely, accurate, and actionable intelligence that delivers significant business value. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business and influence decision-making.In this role, the Director, AMER Strategy & Operations will develop and execute the strategy, continuously evolve forecasting models, analyze historic results and be a trusted partner to the VP AMER making recommendations based on those analyses – all in an environment of hyper-scaling growth and increasing complexity. As a member of the AMER leadership team, this role will be working with regional AWS leaders across multiple functions to develop, implement and manage the business processes, systems, reports and strategies that optimize Business functions to meet organizational goals and initiatives.The role will drive the management cadence of the business including mechanisms such as OP1/2; 2x2; and weekly, monthly and quarterly reporting. The role drives improvements and updates to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data for our customers. This position also manages the proposal, administration and execution of the regional targets and goals, headcount plans, including market segmentation and proposing improvements to the business to increase its effectiveness in driving desired results.This role leads a large, multi-layered organization that spans direct reporting functions including operations, sales strategy, sales incentive, and customer and sales enablement teams. Warehouse/Business Intelligence, Business Development, Finance, Human Resources, Marketing, Recruiting, and Compensation teams are critical extended stakeholder teams.Key job responsibilitiesThe successful candidate will be an excellent organizational and people leader, who can hire and develop the best talent across their organization including coaching and developing senior direct reports. They will be a superb written and verbal communicator. They will be comfortable presenting to the senior AWS leadership and influencing regional and global stakeholders across the Sales organization. They will be able to see round corners by identifying critical internal and external trends, they will be detail orientated, with a passion for inventing and simplifying to deliver operational excellence at scale. They will work backwards from their internal and external customers, they will be able to roll-up their sleeves working directly with models and data as well as ideating and driving strategic priorities for the region. Success in this role will be defined by the following key areas:• Key partner of VP AMER and regional leadership team.• Work with senior leadership to define strategy and run the management cadence for the business.• Define the key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.• Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions.• Lead initiatives across the WW Operations group and be an active participant on this team.• Working with leadership, lead the initial proposal of annual goals, budgeting and ongoing forecasting processes.• Lead the development and provision of routine and ad-hoc analytic reports to senior management regarding, business development initiatives, customer segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden.• Lead the modelling and development of recommendations.• Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for analytics.BASIC QUALIFICATIONS• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field• Significant experience in a senior leadership role in Finance, Sales Operations, Business Development, or other related fields. Experience leading large, complex organizations.• Proven experience with the development and implementation of systems/tool utilized for CRM, sales compensation, revenue reporting, forecasting, sales force automation, etc.• Expert level in Excel and Data query tools• Strong business-process design experience• Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results• Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly• Strong written and verbal communication skills, with a track record of presenting to senior management ...

Life Insurance Benefits Spec, Global Financial Health

The Amazon Global Benefits team is seeking a Benefits Manager (Benefits Specialist III) to own and build the next generation life and variable insurance benefit experience. This role will raise the bar on the end-to-end experience Amazonians have and will be accountable for managing program performance, building, inventing, and simplifying the experience for life and variable insurance benefits.Amazon offers life insurance options to eligible employees starting on day one, that are customer obsessed and innovative. The ideal candidate must be able to work collaboratively with internal and external partners. You will work in a dynamic, ambiguous and fast-paced environment with a team focused on insurance benefit strategy, design, and delivery.This role is based in Seattle, WA (HQ1). Periodic domestic business travel is required.Key job responsibilities- Translate voice of customer data into strategic program management recommendations to enhance member experience- Conduct on-going deep business analysis of program spend and partner with the business in identifying potential savings and efficiencies- Apply deep industry knowledge to write white paper proposals and recommendations to develop/enhance program/process design. - Candidate will influence and communicate across multiple internal and external teams- Work collaboratively with vendor partners, and internal cross functional teams to build and implement medical benefit design and process improvements at scale- Develop efficient workflows for internal and external technical teams to build new medical solutions and cross-vendor integrations- Manage multiple concurrent projects- Influence all aspects of the vendor engagement based on depth of experience including industry and compliance standards. Drive end-to-end solutions with internal business partners and vendor(s).- Monitor, document, analyze and resolve member escalations- Be the life insurance plan SME and own the coordination of procurement, finance, communications, contracting and compliance- Manage appeals/exception/escalation process and documents all decisions- Develop proposals and summary documents for senior leadersAbout the teamThe Global Financial Health team’s mission is to support overall employee financial health. We maximize partnerships when feasible and build new programs when necessary. We constantly bring forward big ideas and emerging topics from the personal finance industry. We act as thought leaders and subject matter experts in the space of personal finance, the employee financial benefits industry, and financial benefit public policy globally. Per our Leadership Principal, “Size and Scale bring Broad Scope and Responsibility,” we provide information, tools, and solutions to help employees take steps toward increased financial health.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of vendor management experience- Bachelor's degree in finance, accounting or related field ...

Customer Practice Manager, AMER-US-CST

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Principal, Program Management, Workplace Health & Safety

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Do you have an obsession for customers and a strong interest in building innovative solutions? Do you have proven analytical capabilities, ability to multi-task and thrive in a fast-paced environment, exceptional communication and project management skills, and ability to dive deep, root cause and permanently eliminate hazards and risks? The Workplace Health & Safety (WHS) team is seeking a qualified Principal PM to build programs that create a safe workplace and build a world class safety culture in midst of Amazon’s explosive growth. In this role, you will dive deep into Fulfillment Center (FC) Processes, identify risks through data and first-hand experience, build programs and improve processes to eliminate risks, and influence Operations to sustain a culture of safety. This role calls for an individual who is technically smart to gain credibility with customers and stakeholders at various levels of the organization. The PM role will challenge you to push boundaries and lead transformative innovation while having the autonomy to make rapid data-driven decisions and invent on behalf of FC Operators and Associates. In this role, you will work cross-functionally with members from various teams, including Operations, AFT, AR, IB Supply Chain, Launch, S&OP, Capacity Planning, Finance etc. to deploy solutions at scale. The successful candidate:- Is smart, hard-working and creative person who loves solving difficult business problems and loves ‘getting things done’- Can think big and develop and nurture new ideas, while simultaneously apply high standards to weed out ideas that are less impactful- Brings strategic business context to decisions made across groups. Is comfortable collaborating and influencing team members, working with development teams and other business groups, and presenting projects to senior leadership on a regular basis- Has the ability to partner to build and execute on new initiatives and roadmaps each year- Will compile, manage and report on weekly project metrics and be responsible for leading many high profile meetings to align on project requirements- Builds relationships and identifies with stakeholders across the organization- Has the technical aptitude to quickly grasp complex technical issues and communicate directly with technical teams- Has fulfillment center operational skills to identify and implement solutions that scale with our scaleAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Customer Practice Manager, AMER-US-CST

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Senior Product Manager, NA and International Hardlines Private Brands

Amazon’s Private Brands Product Development team is currently seeking a talented, dynamic and detail-oriented Senior Product Manager based out of Seattle, WA.As a Sr. Product Manager for Amazon Private Brands Product Development, you'll develop the tools and processes to move Hardlines and Softlines Private Brands (HPB/SPB). In this critical role, you'll be responsible for working with tech and product developers to create new datasets and product development tools to reduce time to market and improve the quality of product execution. You will be responsible for removing gaps between ideation and execution and ensuring continuity throughout the development process. If you're a strategic thinker with a passion for data-driven decision-making and a drive for excellence, this opportunity is for you.This role interacts with global technology teams, sustainability, compliance, and business partners across Amazon Retail for Amazon Private Brands WW.Key job responsibilitiesThe candidate for this role will:Define the strategy focus and goals metrics for product development effectiveness, being adherence to the intended product proposition and featuresBe methodical, analytical, objective, and goal-focused with a driving need for accuracy in attacking difficult problemsDevelop tenets, criteria and review mechanism to guide the product management team to make trade-offs during the development process, ensuring the customer needs and quality requirements are metBuild simplified processes to manage intake requests and drive effective decision makingBe able to work cross-functionally with the HPB business teams, design and quality teams and software development to implement project governance and monitoring structures.Enjoy solving problems and be an expert at crafting solutions, both strategically and tacticallyBe the project lead to partner with relevant cross teams, including product management, sourcing, quality, compliance (PBPSC), and workflow process teams to root cause and remediate gaps in process control, developing short and long-term solutionsBe effective in communicating technical requirements, process solutions and project updates to executive stakeholdersAbout the teamThe Amazon Private Brand, Global Product Development and Optimization team aims to optimize Hardline and Softline Private Brand worldwide assortment, focusing on ASIN productivity, profitable growth, and ensuring product relevancy with speed to market. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery ...

Associate Program Manager, Home Design Team

The Home Design Team is a team of Program Managers and Catalog Specialists that are trained in Interior Design. We leverage our business acumen and design expertise to deliver creative solutions and program management support for Amazon’s Generative AI, Machine Learning, and 3D Visualization initiatives.We are looking for a highly skilled Program Manager to plan, build, and manage innovative shopping experiences helping customers browse products in immersive, visually rich environments.This role requires scoping and creating project plans and goals, developing efficient processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management, and executive presentation skills are essential. The position will be part of an exciting, fast moving and growing team. The ideal candidate has experience in program or product management in an interior design, photography, videography or design-related field. They are highly analytical, have excellent written and verbal communication skills, and are able to deliver on multiple projects in parallel. They are able to move quickly, spot risks, ask the right questions, clear blockers, and deliver results.Key job responsibilities- Develop program goals and project plans - Set the highest standards for efficiency and effectiveness in cross-functional operations- Track deliverables against work back schedules to ensure on time delivery- Communicate team progress to broader organization and to leadership- Manage a team of internal contractors and drive collective progress and results- Perform QA and compliance checks for customer-facing products and develop mechanisms to scale audits- Influence partner teams to enhance tools and systems based on program findingsBASIC QUALIFICATIONS- 2+ years of program or project management experience- Bachelor's degree or equivalent- Proven analytical skills and demonstrated ability to manage the business “by the numbers”; strong skills in Excel (e.g. pivot tables, lookups) and experience writing and editing SQL queries- Experience working in Interior Design, Architecture, Retail Furniture Design, Visual Merchandising or product Marketing- Attention to detail and capability to work on multiple projects in parallel- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented- Desire to work in a fast-paced, challenging environment ...

Principal Program Manager, Robotics Manufacturing & Tech Ops, Global Robotics Manufacturing & Technical Operations

We are seeking a driven, experienced, talented and inventive individual to join the Robotics Manufacturing and Technical Operations to drive programs to revolutionize manufacturing in the organization that has delivered the largest fleet of industrial mobile robots in the world. This role offers a unique opportunity to make a significant impact across several teams and automation solutions by driving process and program efficiencies as we bring solutions to life. The candidate will shine in ambiguous situations and navigate between the details and big picture and excel at both written and verbal communication. The candidate will partner with the leadership team to develop operational processes, technical reviews, own the business cadence, as well as strategic documents such as 3-year plan, operational planning, and capacity planning. The right candidate will possess strong program management and process excellence background, have demonstrated experience leading large, complex initiatives involving multiple technologies, teams and cross-functional processes. Key job responsibilities- Serve as the primary point of contact and strategic advisor to the Robotics Manufacturing and Technical Operations Leadership, providing high-level support, counsel, and coordination on all operational matters.- Develop and maintain a comprehensive understanding of the organization's operations, processes, and key stakeholder relationships to anticipate the Leadership needs and proactively address issues.- Manage operational priorities and workflows, ensuring efficient use of time and the timely completion of critical tasks and deliverables.- Collaborate closely with Leadership to develop and implement effective operational strategies, policies, and procedures that drive continuous improvement and enhance departmental performance.- Lead the operational planning(OP), strategic planning session (SPS) coordination, and execution of high-impact operational projects and initiatives, serving as a project manager and subject matter expert.- Represent RMTO in various internal and external meetings, effectively communicating department priorities, challenges, and achievements to key stakeholders.- Analyze operational data, identify trends and opportunities, and provide data-driven recommendations to inform decision-making and drive strategic initiatives.- Serve as a trusted liaison between the RMTO and cross-functional leaders, fostering collaborative relationships and aligning operational priorities.- Champion the adoption of industry best practices, innovative technologies, and continuous improvement methodologies to enhance the organizations capabilities.About the teamRMTO provides world class manufacturing production, process and production system design, advanced manufacturing and supply chain quality engineering, and test services for complex electro-mechanical systems. We are responsible for manufacturing the largest fleet of industrial mobile robots in the world and are constantly identifying opportunities to improve and deliver more for our customers. BASIC QUALIFICATIONS- 10+ years of working cross functionally with tech and non-tech teams experience- 10+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Senior Certifications Specialist, AWS Product Compliance Infrastructure, AWS Security Insurance

Amazon Web Services (AWS) is looking for a senior compliance specialist to help drive implementation of a compliance-focused hardware certification program for AI/ML and Liquid Cooled hardware. This program will support AWS’s product compliance function covering hundreds of internal use data center and customer-focused hardware products. The program will encompass global certifications for product safety, electromagnetic compatibility (EMC), radio frequency (RF), energy efficiency, and restricted substances. The certifications program will engage suppliers, track global certification status of products, collect, validate, and archive compliance documentation, and track expiration of certifications and obtain renewals. The certifications program will interface with the compliance engineering team, hardware development and business teams, supply chain and logistics, equipment suppliers, third party test labs and certification agencies, and regulatory bodies. You will report to the Senior Manager, Product Compliance Infrastructure and be part of the product compliance function within AWS’s Global Trade and Product Compliance team (GTPC) that ensures that all equipment procured for use in AWS data centers, as well as equipment sold or provided to customers, satisfies global regulatory requirements. AWS is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, and enterprise applications, to help organizations move faster, lower IT costs, and scale. You will be a part of a dynamic business within Amazon.com, and one of the world’s fastest growing and evolving companies, with a team of exceptionally talented, bright and innovative people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the AWS services are imported/exported in a compliant manner across the multiple countries where AWS operates and will expand, including all product certification/safety regulations. Key job responsibilities1. Drive implementation of a compliance-focused hardware certifications program.2. Build programs for sustained operational execution and build stakeholder relationships.2. Collect, validate, and evidence of compliance at the product and country level across a large portfolio of hardware products. Provide real-time compliance status of equipment to key business partners.3. Manage relationships with test labs and certification agencies, including contracting and budget.4. Track certification expiration and manage renewal of certifications.5. Design and drive scalable processes within a Quality Management System (QMS) to ensure consistent compliance with product regulatory requirements around the world. 6. Partner with key stakeholders to help define program strategy, project plans, and manage technology implementations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 6+ years’ experience with product compliance issues, preferably within a technology company.- Knowledge of product certification processes and global market access requirements.- Experience in large-scale project management roles, preferably in product regulatory compliance- Experience working with test laboratories/certification bodies ...

Principal Program Manager - Measurement, Measurement, Ad Tech, and Data Science (MADS)

At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it and advertisers can easily implement it. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place!Our team's mandate is to launch and accelerate adoption of advertising measurement products and services that enhance advertiser experience on Amazon. We are responsible for defining and delivering a collection of self-service measurement solutions that enable Advertisers to understand the full-funnel impact of their Advertising. With a broad mandate to experiment and innovate, we are growing with a seemingly endless range of new opportunities.As a Principal Program manager, you are responsible for the client delivery of some of the most exciting and innovative measurement products Amazon Advertising has to offer. You are the operations and measurement expert to the client and will work closely with external clients as well as internal teams (operations, product). You are detail-oriented, persistent, and concise in your communications. You care about client quality. You flawlessly execute and also care about scaling processes and tools. The ideal candidate must be willing to work hard in a fast paced, dynamic and demanding environment.The right candidate will have experience leading large and complex projects, and excel at written and verbal communications. A background in Streaming TV (STV) advertising is required. A background in measurement is ideal. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means anticipating bottlenecks, making tradeoffs and balancing the needs of various key stakeholders. You will be expected to have strong opinions about tradeoffs as well as the analytic background necessary to track adoption and performance of your program. You will be able to lead a program at scale, and participate/influence other senior leaders across the company future direction-setting.Finally, you will direct in-depth market, industry, and opportunity analysis, and will work with technology and business teams to define program requirements, understand customer needs, and define success metrics and performance tracking methods for product launches. Development, testing, and delivery is performed in partnership with dedicated product teams. Key job responsibilities- Drive progress on advertiser KPIs and work with 3P measurement providers to improve products per advertiser expectations - Facilitate overall program execution on behalf of your advertiser, harnessing and organizing multiple internal Amazon teams in the process - Support launch of new and exciting 3P measurement for Streaming TV and live events - Exhibit deep analytical ability, and develop expertise in Amazon’s proprietary metrics, working to constantly evolve how we analyze and communicate data to our advertisers. - Planning and prioritizing across complex inputs and activities - Drive innovation and roadmap decisions that increase the ease and availability of data to both internal teams and external partners. - Triage and troubleshoot critical blockers; escalate appropriately to align stakeholder teams to a focused set of priorities - Provide onboarding support, education, continuous product usage consultation, and industry best practices to ensure client successBASIC QUALIFICATIONS- 7+ years of cross functional project delivery experience, or a MBA and 5+ years of cross functional project delivery experience- 7+ years of working cross functionally across several teams experience- Experience managing, analyzing and communicating results to senior leadership- Experience owning program strategy and end to end delivery- Experience using data and metrics to drive improvements- Experience implementing repeatable processes and driving automation or standardization- Experience defining and executing program requirements ...