Project/Program/Product Management--Non-Tech

The Amazon Web Services (AWS) Social Responsibility Program drives customer trust and business continuity by focusing on human rights issues throughout AWS’s supply chain. We uphold company standards and expectations including Amazon's Supply Chain Standards, and seek to constantly improve the tools and processes that we use in doing so. We are looking for a Social Responsibility / Responsible Sourcing Program Manager to join AWS Infrastructure Supply Chain and Procurement’s (AIS Supply Chain) growing Responsible Sourcing and Supplier Diversity Team. The Program Manager will focus on driving innovation, value creation for our customers and leading an industry distinguishing Responsible Sourcing program. Ensure AWS’s product and service providers meet and exceed Amazon standards and expectations and incorporate these commitments into their plans and operating procedures. The ideal candidate will have extensive experience with social compliance audits but not be wedded to the way that these programs are traditionally run, demonstrating the desire and capacity to think big and innovate to promote the well-being of our supply chain and its workers.Key job responsibilities• Define, Develop and Lead Responsible Sourcing efforts at AWS. Provide leadership, strategy, technical direction and maintain effective operation of the Responsible Sourcing Program. • Ensure integrity and consistency in our audit protocols and processes by diving deep into audit data, investigating anomalies and root causes.• Develop and improve processes and metrics to measure program success. • Drive continuous improvement across our supply chain but also Think Big with respect to worker health, safety, labor and human rights: develop and drive SR through initiatives that deliver the optimum combination of social impact outcomes and customer benefits. • Understand industry wide issues and best practices, and constantly enhance and/or build appropriate proactive initiatives to impact positive change and contribute to regulatory compliance.• Maintain strong relationships with key internal business partners including Sourcing Managers, Legal and Finance to ensure ongoing support of initiatives and appropriate resource coverage.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The Strategic Sourcing team, a division of the Supply Chain Optimization Technologies (SCOT) organization, plays a crucial role in ensuring access to a diverse range of products worldwide. They leverage supply chain systems and collaborative experiences with vendors to manage the sourcing and procurement of millions of items across hundreds of product lines globally. Within SCOT, the Inbound Infraction Management (IIM) program team focuses on vendor compliance and management, with the primary objective of enhancing efficiency and accuracy in the inbound process. They work to eliminate vendor-injected defects, streamline processes for vendors, and manage all inbound-related infractions and chargebacks applied to vendors for supply chain defects arising during the inbound process.This role is responsible for leading and driving strategic initiatives to enhance Amazon's defect management processes and systems covering all labeling related defects. You will spearhead efforts to achieve substantial reductions in defect rates, ultimately delivering cost savings and an improved customer experience. Your primary focus will be on identifying and optimizing systems and workflow to accurately identify defects, implement effective behavioral change mechanisms for fault owners at scale, and drive the elimination of defects at the source. The successful candidate will formulate a long-term vision for defect management, proposing innovative ideas and processes to eliminate vendor defects, while collaborating with key stakeholders to build automated systems that address these pain points systematically. The ideal candidate will possess strong communication skills, a customer-centric approach, data analysis expertise, project management skills, and a deep motivation to continuously improve processes. Experience working in a cross-functional capacity and a proven track record of delivering operational excellence are essential qualifications.Key job responsibilitiesKey job responsibilities* Operate autonomously to build, develop, and manage the adoption and continuous improvement of your program space.* Set delivery/completion dates for program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals. Leverage metrics to deep-dive into issues and uncover business-driving trends and patterns.* Implement mechanisms to audit and perform necessary course corrections to meet business objectives.* Collaborate closely with other program/product managers, category teams, operations, and potentially engineers to deliver on your roadmap.* Drive alignment and secure buy-in from senior leaders and key cross-functional partners.* Continuously identify and implement process improvements to enhance program effectiveness and efficiency.* Foster a culture of innovation, continuous learning, and customer-centricity within the team and across stakeholders.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Strong project management skills of breaking down tasks, simplifying roadmaps, establishing owners and timelines, and status reporting ...

Amazon Undiscovered Small Business Accelerator (USBA) is seeking a Senior Manager, Business Operations to support the Growth Accelerator organization. This position will 1) drive operations mechanisms, reporting directly to the L8 leader, manage internal and external cultural engagement and overall employee satisfaction, 2) partner with the leadership team to develop and drive operational processes such as business reviews, finance and operations, goal management, AURIS, all-teams meetings and have general ownership of the organization’s business cadence and, 3) work closely across USBA cross-functionally with 3P teams, and business partners from Finance, HR, Legal, and Recruiting to ensure structure, prioritization, and programs tracking that execute on the USBA vision. The ideal candidate influences successfully at all levels, thinks strategically, is a talented writer, a strong organizer, takes initiative, and operates effectively across many teams. The candidate will thrive in ambiguous situations, navigating between the details and big picture, and playing the primary role of owner of our organization’s most visible documents including: monthly and quarterly business reviews, annual operating plans, 3-year vision plans, and the supporting artifacts, including but not limited to plan of record, resource planning and resource management. Able to succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This candidate will develop and drive high-level strategic initiatives, but can also roll up their sleeves, dig in, and get the job done. This role will leverage business acumen, leadership experience, technical skills, and influence over authority to promote alignment and deliver data driven results. Being able to anticipate bottlenecks, escalate effectively, anticipate and make trade-offs, and balance the business needs versus technical constraints. The ability to take large, complex projects, break them down into manageable pieces, develop functional specifications, and deliver them in a successful and timely manner is expected. High judgment, negotiation skills, ability to employ scalable mechanisms, and leadership are essential to success in this role.Key job responsibilitiesKey job responsibilities:• This detail-oriented leader will wear many hats, as a business liaison working across other teams at Amazon, and as a thought leader and business partner for the organization• Design and manage operating mechanisms to drive the rhythm of the business across the Growth Accelerator organization• Responsible for driving the creation and maintenance of operating plan (OP) documents and other business documents, identify potential risks and opportunities, and surface insights to management to improve the health of the business• Support the leadership team (LT) on strategic direction, goals & operating priorities, team engagement, and operating performance management priorities. Specifically, all related headcount and costs aligned to OP• Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, forward looking program needs, review of VP+ documents• Standardize and scale best practices and learnings across the organizationLead monthly reviews with leaders to maintain alignment of programs and solutions to strategic roadmap and OP documents• Ensure programs are coordinated across the organization by establishing a cross-functional governance model• Facilitate reviews of future-facing ideas with the LT on a monthly basis to drive progress on programs and pre-empt escalations and issues• Align and execute agenda/topics for leadership offsite meetingsBASIC QUALIFICATIONS- 7+ years of program or product management experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree in management, business administration, economics, engineering, or marketing- Experience working with, presenting to and influencing senior executives up to VP level ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As an Associate Physical Security Engineer at AWS, you will lead security designs for DCs in our Americas Region and impact AWS global DC security standards. Physical Security Engineers at AWS work to design safe, secure, resilient, cost-effective Data Center (DC) facilities. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will provide technical guidance, have a direct impact on the design of DC facilities, solve large-scale implementation issues, and be responsible for developing and communicating security design requirements to internal and external project partners.As an Associate Physical Security Engineer, you will work directly with other AWS Security Teams, AWS Management, and partners to collaborate in the real-world application of Physical Security throughout AWS. You will review and be very knowledgeable of new technologies and security measures for possible application to the existing suite of security processes and measures in order to enhance the security posture across AWS. You should have a working knowledge of physical security principles and how that relates to practical application and real-world implementation of processes and measures, as well as working knowledge of Crime Prevention through Environmental Design (CPTED)Key job responsibilities• Lead designs (construction drawings and specifications) for physical security elements (cameras, access control, intrusion detection, fences, gates, etc.) for DC projects in collaboration with a Sr. Physical Security Engineer.• Collaborate with other security organizations within AWS to develop design standards, evaluate cost, risk and benefits of designs and facilitate design discussions.• Communicate conceptual designs to internal stakeholders and external consultants.• Participate in the maintenance of basis of design, prototype design, and template specifications for physical security elements.• Review and direct the work of physical security engineering design consultants.• Manage multiple fast-paced projects simultaneously.• Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s degree in relevant engineering field or equivalent additional experience • 4+ years of physical security design experience • 1+ years of physical security design experience in data center or similar mission critical projects ...

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!We are looking for a Senior EHS Program Manager to join our Prime Air team and ensure the safety and compliance of our operations. You will partner with various stakeholders in Prime Air, such as site operations teams, Engineering, Legal, Human Resources, Ergonomics, Workplace Health & Safety (WHS), Environmental Program Managers and others, to execute safety policies and adhere to all applicable local, regional, and Amazon regulations. You will also lead continuous improvement initiatives to reduce safety and ergonomic risk in our processes and create a safe and healthful working environment for our Associates.As a Senior Program Manager, you will also communicate effectively and clearly with cross functional Teams and influence change through providing comprehensive risk assessments and safety data analysis. You will instruct and train Operations Leaders in safety policies and assist the operations site teams in incorporating our safety standards at their site. You will identify best practices and incorporate them into our standards to continuously improve company safety policies. You will train and drive compliance at multiple locations.You will support multiple projects at once and handle complexities and ambiguity. You will have a deep understanding of the particularities of the region you support and be able to make decisions with appropriate justification based on data, facts, or legislation. You will negotiate resources and priorities, escalate effectively, and find a path forward in difficult situations. You will deliver results independently and with limited guidance.Key job responsibilities-Develop and implement safety policies and procedures that comply with all applicable Amazon WHS Policies and local/regional regulations-Lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes and ensure a safe and healthful working environment for our associates-Monitor and evaluate the safety performance of the Prime Air operations and identify areas for improvement and risk reduction-Communicate effectively and collaboratively with various stakeholders in Prime Air, such as site operations teams, Engineering, Legal, Human Resources, and others, to provide comprehensive risk assessments and safety data analysis, influence change and promote a safety culture, execute the Safety Management System, report and communicate safety performance metrics, and give feedback and suggestions-Train and coach Operations Leaders and associates on safety policies and best practices and assist the operations site teams in incorporating our safety standards at their site-Support multiple projects at once and handle complexities and ambiguity with minimal guidance-Make data-driven and evidence-based decisions and justify them with appropriate rationale and documentation -Conduct regular and comprehensive site WHS and safety audits to ensure accuracy and compliance of recordkeeping, workplace organization, associate behaviors, equipment, and processes to global WHS and safety standards and local regulations and implement solutions to eliminate exposure to risks and prevent injury at all sites-Assist in the investigation of the root cause Health and Safety issues put forward by Prime Air employees-Support new launch sites including initial site inspections, identifying accountability, purchasing and site readiness reviewBASIC QUALIFICATIONS- 6+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s degree in safety management or a related field- Certified Safety Professional (CSP) or Safety Management Specialist (SMS) certification or equivalent- Experience in conducting risk assessments and root cause analysis- Experience with ISO 12100 - Safety of Machinery and IEC 31010 - Risk management - Risk Assessment Techniques; and OSHA CFR 29 1910- Experience in implementing safety policies and procedures- Experience in working with cross functional teams and stakeholders ...

Amazon Web Services (AWS) is seeking an experienced Exam Preparation Assessments Program Manager to work with subject matter experts to create assessments that will prepare candidates taking AWS Certification exams. Exam Preparation assessments provide customers with practice with the same question quality as the real exam and exam-style scoring. This role gives the opportunity to learn, to teach, and to play at the same time as you develop assessments.Successful candidates will have a strong assessment development background, be detail driven, and have excellent training and problem solving skills. You will have an understanding of certification exam development lifecycle and be able to effectively train subject matter experts on certification best practices. You will creatively seek out and embrace forward-looking, innovative approaches to assessment development.Key job responsibilities- Schedule and facilitate assessment development workshops- Recruit and collaborate with subject matter experts- Train subject matter experts on Amazon’s style guidelines and exam development best practices- Conduct quality reviews of assessment files- Implement proper tracking mechanisms for item workflow- Manage and implement item development processes, including implementing efforts to scale- Manage the editorial review of items (e.g. grammar, spelling, standardizing on technical terms throughout the exam, accessibility, etc.)- Create assessments and implement assessment maintenance schedules- Report on subject matter expert, item, and assessment development metrics- Managing end to end item development localization- Manage project schedules for product set life cycle- Please note this role may require some travel (up to 10%).A day in the lifeExam Preparation Assessments Program Managers manage end-to-end development of all content for assessments, including facilitating virtual question development with subject matter experts from across the globe. They work closely with the overall Exam Preparation team, including technical editors, assessment technical architects, publishing program managers, technical curriculum developers, and product managers. They also collaborate across teams on scaling initiatives. About the teamThe Exam Preparation team is part of the AWS digital training business, creating content for AWS Skill Builder. We use the Amazon working backwards process to build innovative learning experiences. Our global customers are enterprises, partners, startups, and individual learners. To meet our customer needs we are creating exam preparation products that deliver impactful, hands-on learning experiences. We are looking for innovative ways to help our customers to successfully and confidently prepare for AWS Certification exams. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- 3+ years of experience in assessment development for certifications or credentialing exams- 3+ years of experience facilitating and leading assessment development workshops ...

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery – from the speed, convenience, and selection features for millions of customers worldwide.Key job responsibilitiesThis position will own a program that will impact millions of customers globally. The scope of this role is to work with multiple cross functional teams and drive decisions that improve the delivery experience that we offer to our Cross Border customers. To do so, you will drive team initiatives with the goals of defining the delivery experience bar for our customers, building the framework to illuminate internal and external capabilities, and driving decisions about how to respond to insights. The right candidate will be able to assess what is most important for customers and our business, act boldly, and lead change. Tactically, you will identify growth opportunities, key performance indicators, configuration, deep dives, and develop new reporting for this program. Successful candidates will have a history of diving deep, learn and be curious, and ownership. A day in the life1. KPIs and metrics, reporting, and develop roadmaps and scalable programmatic initiatives to improve them.2. Work closely and in detail with business and product partners to identify and close high priority gaps in DEX metrics and continuous improvement processes.3. Deep dive processes and programs to identify and action on root causes.4. Serve as the XB DEX point of contact for stakeholder teams, managing expectations and prioritizing competing priorities across teams when necessary.5. Work backwards from customer feedback to deliver a best-in-class cross-border shopping experience.About the teamProgram Manager will manage and advance the delivery experience for Cross Border customers by driving programs to improve the delivery experience. The right candidate will possess a well-rounded program management background and experience managing complex programs that involve leading cross-functional teams. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A successful candidate will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to succeed in this role. This is a high visibility role from Day 1 and candidate will own periodic leadership reviews. They see on the site every day, to launching delivery benefits and new programs for customers around the world. Position locations are Seattle, WA or Austin, TX.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree ...

At Amazon, we're working to be the most customer-centric company on earth. Customer Service (CS) is at the heart of what we do. Are you interested in shaping the future of Amazon CS globally and driving strategic initiatives that shape the future of support for our employees and customers? Customer Service Stores Solutions (CS3) is seeking a Principal of Program Management to lead its new business, service, and product launch program.This is a role focused on driving integration of new strategic and/or business critical programs that align with the CS strategy and vision. You will set a bold vision and oversee high impact cross-functional programs in a multi-cultural environment that helps to improve the customer and employee experience. You will be in charge of new business, service, and product launches, owning scoping, risk evaluation, change management, and readiness for worldwide Amazon Stores CS. Required for this role is a detailed comprehension and ability to balance operations, technology, and program management. This individual will be able to anticipate future needs of the organization and develop innovative solutions to improving the quality and resource usage of launches. You will excel at stakeholder management and work often with senior leadership to escalate customer experience concerns and risks of new launches. Key job responsibilities- Own scoping and integrating new business, service, and product launches across CS.- Manage org-wide mechanisms to ensure key goals are met.- Lead strategic and/or critical programs that assist CS strategy and vision.- Build scalable plans to deal with the most ambiguous situations, assessing resource needs and removing bottlenecks.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon’s Global Trade Services (GTS) organization plays a critical role in the movement of goods, software and technology across borders. The GTS Product team has the exciting mission to innovate and deliver data and technology solutions which support and automate program operations and unlock new business. We work with a world-wide team of compliance professionals, operations teams, software developers and regional business partners to enable continuity and growth in a dynamic import/export environment. The Senior Product Manager (Sr. PM) will be at the forefront of defining requirements and building features and/or net-new solutions to enable cross-border trade, improving efficiency, and solving for complex international challenges while still maintaining high quality standards. This person is comfortable with technical details and can participate in systems-related discussions. They have extensive experience deep-diving customer problems, defining a vision, managing an end-to-end product lifecycle, creating comprehensive roadmaps with clear milestones, and a proven track record of driving accountability across multiple partners. They are skilled at process improvement solutions and innovating in this space.The successful candidate is a strong thought leader who can prioritize well, communicate clearly, and partner effectively. This individual should be comfortable operating in an ambiguous environment to deliver sustainable, quality products and services in a high-growth environment where priorities shift rapidly. Influencing and team-building skills are essential for the success of this position. This person must be a customer-focused individual, adept at asking questions to identify a problem statement and get to the root cause. This position requires strong self-motivation and project management skills.Key job responsibilities- Drive scalable technical product solutions which ensure compliance with consumer product regulations - Work cross-functionally to understand all upstream and downstream impact of solutions implemented - Build roadmap, define features, contribute to system design discussions, and execute based on program needs - Communicate effectively with technical stakeholders - Partner with leadership, legal and other cross-functional teams to ensure product strategy aligns with program strategyAbout the teamAt Amazon, we're working to be the most customer-centric company on earth. We are a team of exceptionally talented, bright, and driven people. The Global Trade Services (GTS) team helps deliver hundreds of thousands of items each day, obsessing over the export and import compliance requirements globally so that our customers, vendors, sellers, and internal businesses can reliably send, transmit, and receive a broad range of products, software, and technology. The GTS Global Export team is dedicated to creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Amazon is looking for a talented Program Manager, Senior Trade Strategy to build import and export risk management solutions for growing international businesses. You will support these businesses from the prototype phase of new products and technology through global launch by executing on a broad range of global trade compliance matters. In executing this role, you will work directly with internal legal, logistics, supply chain, tax, transfer pricing, finance, and engineering teams, Amazon’s global network of trade and compliance teams, and a variety of external Amazon partners.As a Sr. Trade Strategy, PM, you will be responsible for managing the life-cycle of complex cross-functional risk programs across Amazon organizations independently. You will define the risk programs, set objectives, and drive improvements to your space that are quantified with metrics. In executing your program, you will partner with internal and external stakeholders including business teams, public policy, trade legal and regulators to interpret and apply regulations to business processes. You will oversee the rollout of controls and audits, including testing and measuring their effectiveness. Your solutions will be flexible and capable of scaling across various customized technologies, business models/supply chain arcs, and country regulatory regimes.In building risk programs, the Sr. Trade Compliance PM will draw from their strong subject matter expertise in classification, valuation, country of origin, special trade programs and export controls. You will stay informed on regulations and technologies relevant to your space and bring them into your risk management programs. You will also draw from your strong program management skills, presenting organized plans that clearly articulate the problem statement, the recommended solution and milestones along the way. You will clearly identify timelines and owners, and drive progress at the appropriate speed to reduce risk to some of the world's most cutting-edge technology teams.To successfully build your trade compliance solutions across cross-functional teams, you will earn trust with stakeholders by learning about and understanding their business lines and products. You will drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. When confronted with discordant views, you will drive the best way forward and build consensus.In making decisions, you will act quickly to balance risk and customer experience. You will test assumptions by getting feedback from the right input providers across the company and reviewing metrics and benchmarks. You will work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.The Sr. Trade Strategy, PM will be responsible for communicating risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. Clear and compelling communication is critical to success in this role.As a leader within the Global Trade Services team, you will help to develop and hire team capabilities and mentor and train colleagues. You will embody the Amazon Leadership Principles and lead with empathy and good judgement.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution,control and completion of specific projects ensuring consistency with company strategy, commitments and goals.If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor’s Degree in one of the following concentrations Electrical Engineering, Mechanical Engineering, Computer Science, Project Mgmt OR 5+ years experience managing projects in data centers or comparable critical infrastructure- 3+ years experience in Construction or Project Management ...

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery – from the speed, convenience, and selection features for millions of customers worldwide.Key job responsibilitiesThis position will own a program that will impact millions of customers globally. The scope of this role is to work with multiple cross functional teams and drive decisions that improve the delivery experience that we offer to our Cross Border customers. To do so, you will drive team initiatives with the goals of defining the delivery experience bar for our customers, building the framework to illuminate internal and external capabilities, and driving decisions about how to respond to insights. The right candidate will be able to assess what is most important for customers and our business, act boldly, and lead change. Tactically, you will identify growth opportunities, key performance indicators, configuration, deep dives, and develop new reporting for this program. Successful candidates will have a history of diving deep, learn and be curious, and ownership. A day in the life1. KPIs and metrics, reporting, and develop roadmaps and scalable programmatic initiatives to improve them.2. Work closely and in detail with business and product partners to identify and close high priority gaps in DEX metrics and continuous improvement processes.3. Deep dive processes and programs to identify and action on root causes.4. Serve as the XB DEX point of contact for stakeholder teams, managing expectations and prioritizing competing priorities across teams when necessary.5. Work backwards from customer feedback to deliver a best-in-class cross-border shopping experience.About the teamProgram Manager will manage and advance the delivery experience for Cross Border customers by driving programs to improve the delivery experience. The right candidate will possess a well-rounded program management background and experience managing complex programs that involve leading cross-functional teams. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A successful candidate will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to succeed in this role. This is a high visibility role from Day 1 and candidate will own periodic leadership reviews. They see on the site every day, to launching delivery benefits and new programs for customers around the world. Position locations are Seattle, WA or Austin, TX.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The Amazon Selling Partner Developer Services team is hiring for an experienced Mandarin Chinese speaking Risk Manager to drive and enhance compliance with program policies and to mitigate Selling Partner API (SP-API) related Developer risk. This position will play an integral role in managing both internal and external facing risk programs, building and maintaining relationships with internal stakeholders, reviewing data analytics to make informed decisions, and providing feedback to strengthen policies across a global team. The Risk Manager will work closely with Selling Partners, Developers, and Global Partner teams, as well as Legal Counsel and Tech teams to develop and support the continuous improvement of risk operations tools and resources.Key job responsibilities* Develop and continuously improve SP-API risk investigation program with collective feedback from cross-functional stakeholders* Work closely with internal tech development teams to improve customer experience of internal risk operations tools and resources* Develop and monitor stakeholder performance against applicable key performance indicators* Review data analytics from KPIs to provide guidance to make informed decisions on process or program improvements* Develop, integrate, and implement standardized tech and program solutions to increase compliance while reducing burden on associate workloadBASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience with SQL and Excel- Fluent speaking, writing and reading Mandarin Chinese and English ...

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. Within this, the CS2I team's remit is to protect customer trust and safety by detecting products that violate our compliance policies and building the best user experience possible. We need your passion, critical thinking, and innovative ideas to help deliver on our ambitious goals. Given the size of our store, you’ll have a unique opportunity to operate at unmatched scale, making decisions that impact tens of millions of products and Amazon shoppers worldwide.Key job responsibilitiesAmazon is looking for a Program Manager to own a portfolio of global trust and safety programs, partnering with teams across the company to both design and build new tools for detection and enforcement, and to drive improvements in the customer experience at a global scale. You will set the vision, direction and execution of key deliverables in the product safety space, developing business cases and requirements, and prioritizing competing opportunities. You will be the author of strategic documents that surface key learnings, ideas and provide recommendations for leadership.You will work with a wide range of global cross-functional teams to build policies, and partner with technology and science teams to build scalable compliance systems, understanding customer needs, defining clear project plans and executing to high expectations in a fast-paced and highly visible policy delivery area.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon was recently rated the #1 most reputable company in the US, #1 for innovation, and is frequently ranked at the top in Customer Service. Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud. As a member of the AWS Support team, you will be at the forefront of Cloud technologies experiencing the full breadth of AWS services. You will be surrounded by people that are extremely smart, passionate about cloud computing, and believe that world class support is critical to customer success.We have a team of talented engineers located in multiple locations around the world, and are growing rapidly.Some travel required (10-25%). Portfolio and/or eLearning sample required at interview.Key job responsibilities• Design and develop creative, learner-centered, performance-based training materials in multiple modalities including eLearning, blended learning content, videos, tutorials, etc• Lead the development and implementation of new learning models and content design templates• Develop rapid and agile techniques and processes to create content for a frequently changing environment• Lead needs analyses and learning strategy development activities to improve individual and organizational performance through learning• Develop curriculum using multiple synchronous and asynchronous training modalities, including instructor-led, micro-learning, blended learning, and training materials• Coach and mentor junior developers in use of tools and instructional design methodologies• Effectively manage multiple projects and initiatives from analysis to evaluation• Continuously self-educate on the latest trends and practices in learningA day in the lifeCurriculum Developers are also Program Managers; each CD owns a portfolio of AWS services and their associated training courses and materials. CDs interface with business leaders and internal Learning Business Partners to assess the training needs of their services. CDs are responsible for maintaining existing training content, addressing course feedback, and leading content development and refresh projects. A typical day in this role might involve: communicating with peers and stakeholders, updating project documentation with current statuses, authoring elearning courses, maintaining phased onboarding plans, interfacing with our learning management system to action updates or pull reports, attending meetings, and completing peer QAs.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of experience in an instructional design/curriculum development role or similar, including significant experience in creating eLearning courses- 1+ years of program or project management experience, handling multiple concurrent projects- 1+ years experience in using authoring tools, such as Articulate Storyline, Adobe Captivate in addition to experience in multi-media development with audio, video, and/or graphic design (e.g., Audacity, Adobe Audition, Camtasia, Adobe Premiere Pro, Final Cut Pro, Adobe Illustrator, Photoshop)- 1+ years experience working with Learning Management Systems (LMS) such as Cornerstone, Thinking Cap ...

Amazon's Perfect Order Experience team works to ensure that buyers receive authentic products in the condition and with the functionality they are expecting. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon. Our greatest challenge is protecting buyer trust without unjustly harming good selling partners. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation.We are looking for a Risk Manager with a passion for data and delivering results to discover and solve negative customer experiences. You will enjoy working with one of the richest data sets in the world, uncovering customer issues and developing innovative solutions while working across various teams within Amazon. You will possess the ability to see your insights drive the creation of real tools and features for our customers and thousands of merchants participating in our Marketplace on a regular basis.The ideal candidate will be an innovative leader who obsesses over customers and empathizes with their pain of receiving sub-optimal products. They will be energized by working with cross-functional teams. and has a proven track record of succeeding in ambiguous situations. They will be comfortable with visualizing data and conceptualizing programs with a sharp focus on business outcomes. They will use data to guide decisions and prioritization, and will deliver results that help customers and sellers. They will have track record of working across policy, legal, product, engineering, data science and operations teams to deliver successful program launches.Key job responsibilitiesThis Risk Manager can expect to:- Understand Customer concerns and develop a good understanding of returns due to issues related to product quality.- Define roadmaps to achieve business goals, which includes solving for key drivers of Customer issues and designing solutions that eliminate issues- Design, develop, and deploy programs in partnership with product, engineering, policy and science teams- Work with business stakeholders and tech teams to define needs, build solutions, and measure results- Clarify and drive short-term and long-term project priorities and commitments, as well as establish and maintain clear chains of project and program management and accountability- Lead and manage day-to-day program requirements with operations teams and program and product managers- Plan and conduct product/business reviews and reporting, including program flashes, budgeting, ops optimization- Report on key metrics and performance indicators to measure overall program and product performance and provide foundation for continuous improvementAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information- Experience with SQL and Excel ...

Are you passionate about revolutionizing the world of supply chain and logistics? Do you thrive in a fast-paced, customer-centric environment where innovation is at the forefront? If so, we have an exciting opportunity for you to join our dynamic SCI & AWD Operations team as a Product Manager.In this role, you will play a crucial part in shaping the future of Amazon's low-cost bulk storage and distribution network, known as Amazon Warehouse Distribution (AWD). You will collaborate with cross-functional teams to prioritize and deliver cutting-edge solutions that enhance our capabilities, optimize operational efficiency, and deliver unparalleled value to our Fulfillment by Amazon (FBA) sellers.Key job responsibilitiesOwn the product roadmap for SCI & AWD Operations, working closely with stakeholders to identify and prioritize initiatives that drive business impact and customer valueCollaborate with DC Operations, SCI Execution, Finance, XBPS Tech, and AWD Business/Product teams to define and deliver UTR capabilities and technology features across various operational stagesEnsure seamless integration of WMS UTR and supply chain execution to support diverse replenishment channels, including AFN and MCD, as well as FFCD customer needsDrive the scaling of MCD with UTR automation, expanding capabilities such as outbound shipping options, self-service channel management, and custom labeling and shipment prepChampion continuous improvement initiatives to refine problem-solving capabilities, defect management, and process optimization across inbound and outbound pathsLeverage data and insights to make informed decisions, measure success, and iterate on product strategiesBASIC QUALIFICATIONS- Bachelor's degree in Business, Supply Chain Management, Engineering, or a related field; advanced degree preferred- 5+ years of product management experience, preferably in the supply chain, logistics, or e-commerce domain- Strong analytical skills and a data-driven mindset, with the ability to translate complex business requirements into actionable product strategies- Exceptional communication and stakeholder management skills, with the ability to influence and align cross-functional teams- Experience working with agile methodologies and collaborating with technical teams to deliver high-quality solutions- Proven track record of driving product innovation, process optimization, and delivering measurable business impact- Passion for customer obsession and a deep understanding of the e-commerce and supply chain landscape ...

Do you see compliance as a business enabler? Do you have a passion for emerging technologies and complex problem solving? Do you enjoy building innovative compliance solutions? Are you passionate about creating the future of export compliance?Amazon Web Services (AWS) continues to expand its global presence and customer facing services and we are looking for a highly motivated Export Compliance Manager to drive export controls implementations. The candidate must possess strong analytical skills and be comfortable working autonomously in a highly demanding and often ambiguous environment. The position requires an individual with strong attention to detail and exceptional organizational skills. This candidate must be highly organized and be able to prioritize effectively.The successful candidate is an innovative compliance professional experienced in building export control compliance programs, have strong written and verbal communication skills, and have the ability to dive deep into complex problem solving. The role will help drive and scale the export controls program through innovative process development, engaging cross-functional teams that span a broad range of stakeholders, including development teams and senior leadership. The candidate will have strong program/project management skills, must have a passion for new challenges, be creative, self-directed, and a great team player. In this role, you will drive continuous process improvement, and collaborate effectively to solve problems and develop requirements for new compliance solutions. You will need to be the kind of leader who can build, communicate clearly, and have a consistent track record of delivery. You will need to be able to handle multiple competing priorities in a fast-paced environment, and help create simple solutions to meet your program goals. Key job responsibilitiesProvide strategic expertise on US and global export regulations and advise internal business customers on compliance program initiativesDevelop and implement strategic compliance processes and solutions to manage and maintain US & Global export regulatory compliance and drive continuous improvements Export jurisdiction and classification of dual-use items (EAR) Monitor regulatory changesCreate metrics for management reportingDrive process improvement and compliance implementation projects Own leadership communications to stakeholder teams and executive leadershipInnovate control mechanisms to best meet business goals and compliance requirementsAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's degree required or equivalent experience- 7+ years’ experience in export compliance in a global corporate environment- Extensive knowledge of US export regulations including EAR & ITAR - Experience using SNAP-R & DECCS- Experience determining export authorization requirements ...

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is looking for a talented and self-motivated Environmental Management System (EMS) Program Manager to support Amazon Web Services (AWS), a dynamic and rapidly growing business within Amazon.com. AWS is at the forefront of the cloud computing and service industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, database services, browsers and more. AWS is committed to running our business in the most environmentally friendly way possible, and our scale allows us to achieve higher resource utilization and energy efficiency than the typical on-premises data center. The successful candidate will join the AWS Environmental team, an expanding and dynamic team that is critical to enabling AWS’s growth around the world, as well as ensuring regulatory compliance and highest level environmental performance of AWS’s data center global operations. The Environmental team has responsibility for building and implementing AWS’s global environmental programs aligned to ISO 14001 EMS (Environmental Management System). An EMS is a set of processes and technologies/tools that collectively through data driven decisions, enable the Enviro Team, both in the field and programs, to systematically and continually, over time, reduce its environmental impacts, enhance compliance and increase its environmental performance and program scalability throughout all data centers. This role requires a highly skilled professional to manage complex, ambiguous initiatives across organizational boundaries. The ideal candidate must lead regional/global projects, influence stakeholders, and work independently while seeking guidance when needed. Strong strategic and tactical skills are essential, including balancing short and long-term needs, mitigating risks, and delivering simplified solutions. Excellent communication skills are crucial, with the ability to present to senior leadership and write strategic narratives. The role involves mentoring, recruitment, and process improvement. Cross-functional collaboration and consensus-building are key. A commitment to diversity, equity, and inclusion is vital, focusing on challenging the status quo and creating inclusive products. The successful candidate will significantly impact long-term organizational goals and model best practices in their domain, driving change and innovation across the organization.Key job responsibilities1. Leadership and commitment. Collaborate with top management to review and update AWS's environmental policy, ensuring it remains relevant and effective. Ensure the ISO14001 aligned EMS evolves to meet changing organizational needs, stakeholder expectations, and environmental challenges, and securing necessary resources and support for continuous EMS improvement.2. Risk management and planning. Lead the ongoing identification and assessment of environmental aspects and impacts across AWS global operations. Develop and implement strategic plans to address significant environmental risks and opportunities, setting ambitious yet achievable environmental objectives and targets.3. Implementation and operation. Oversee the design and deployment of environmental programs and operational controls to enhance environmental performance. Ensure compliance with legal and other requirements, and lead environmental training and awareness programs to embed sustainability practices throughout the organization.4. Performance evaluation. Establish and manage a robust system for monitoring, measuring, and reporting environmental performance. Conduct regular internal audits of the EMS and regulatory compliance and analyze data to identify trends, gaps, and areas for improvement. Present performance reports and recommendations to top management.5. Continual improvement. Drive the ongoing enhancement of the EMS by leading management reviews, implementing corrective actions, and identifying innovative approaches to improve environmental performance. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s degree in engineering, science, or a related field. • 8+ years of experience serving as a regional and/or global environmental management systems technical resource managing complex environmental performance enhancing initiatives and programs across functional teams, building processes that scale globally in a fast paced, growing organization including: compliance obligations, risk assessments, performance indicators, environmental controls, emergency preparedness and response plans, training, internal and external audits, environmental incidents, and continual improvements. • 8+ years of experience managing regionally distributed/dispersed teams • 5+ years of experience in managing field/site-level and multi-site level technical EMS and environmental performance regionally • 5+ years of experience managing deployment and implementation of environmental management information systems (EMIS Including AI) and technology (i.e Gensuite, AUSTIN, Salesforce, Enablon) ...