PR

Amazon is looking for a PR and communications professional to support its grocery business! You will help drive communications for physical store launches across the US, online grocery delivery, grocery private brands, and day-to-day PR efforts. We’re looking for someone who thrives in a fast-paced environment with experience in corporate communications and/or physical retail.The Amazon Comms team is seeking a driven and detail-oriented Communications Specialist to drive store and online grocery launches and expansions, issues management, and related activities for Amazon Fresh and its grocery private brands. You will be a self-starter who can clearly formulate and communicate PR recommendations and plans to both peers and executives. You will also be comfortable providing counsel and guidance to a wide variety of counterparts, and have a track record of exercising high-judgment while acting quickly. You will have extensive experience in dealing with national, regional and local news desks on a variety of reactive and proactive topics. To be successful in this role you will need excellent communications skills, exemplary writing ability, exceptional initiative, and a talent for collaboration. You should have experience working with high standards under tight deadlines. Creativity and flexibility are a must. Periodic domestic travel is required.Key job responsibilities• Plan and execute proactive PR announcements and related activities• Manage issues and brand reputation related to the Amazon grocery business• Work quickly and precisely under tight deadlines, and prioritize and manage multiple projects at one time• Develop and manage relationships with a range of media contacts, local and national• Strategize, write and evolve key messaging and plans• Work closely with marketing, public policy, program management and other internal groups to cohesively approach projects and activities• Build and execute PR plans, including communicating plans internally and securing leadership approval• Successfully manage complex, fast-moving and unexpected communications challenges• Help manage an external public relations agency on strategy and day-to-day matters• Willingness to represent Amazon as a spokespersonA day in the life• Working directly with grocery business field teams and corporate stakeholders to advise on strategies, private brand launches and expansions, and PR needs.• Developing strategic PR plans for the grocery business as well as press materials for upcoming announcements.• Fielding press inquiries and developing response strategy on quick turns.• Driving proactive momentum storytelling for the grocery business with key corporate, consumer and local/regional press contacts.About the teamThis role sits on the Worldwide Grocery Stores Comms team, focused on Amazon's grocery efforts across delivery and stores. The grocery Comms team is responsible for managing the grocery press narrative, driving proactive initiatives for the grocery business, and advising day-to-day across the grocery organization. This role will work with many Comms teams including corporate communications, consumer campaigns, physical retail technology, and community engagement.BASIC QUALIFICATIONS- 5+ years of recent professional communications or public relations experience- Bachelor's degree in communications, public relations, or a related field- Current experience managing media relationships and a network of media contacts.- Experience in Retail, Corporate Communications and Business PR. ...

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences. Some occasional travel required.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Set a high-bar as an indirect regional leader of Tour Leaders in other Amazon Operations sites. You are seen as a mentor to your peers and provide support as needed. 3. Responsible for managing Zendesk ques by responding and problem-solving customer inquiries 4. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.5. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.6. Highlight Amazon's commitment to employee development, safety, and well-being.7. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.8. Ensure tour groups adhere to all safety protocols and facility regulations.9. Respond to questions from tour participants accurately and professionally.10. Lead and support high level/VIP tours that require additional planning and coordination 11. Collaborate and Earn Trust with fulfillment center teams to stay updated on the latest developments and processes and gain support with site stakeholders. 12. Maintain and update tour content to reflect new technologies and company initiatives.13. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment. During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts. Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations. About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations. This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS- 1+ years of recent professional communications or PR experience- Bachelor's degree in communications, PR, or a related field- Speak, write, and read fluently in English- Strong written and oral communication skills ...

Amazon continues to invent with AI to build world-class products, services and experiences across every part of its business. We are seeking an experienced communications professional to join our team. As the PR Specialist for Amazon AI, you’ll work across the Amazon communications team – including Devices & Services, Prime Video, Stores, and more – to help manage our coordinated, multi-channel, company-wide AI storytelling. You will manage key mechanisms, such as editorial calendars, measurement and reporting; help surface opportunities for collaborative storytelling across owned, earned, and paid channels; and help share learnings and best practices across the team. The ideal candidate will be highly collaborative; adept at dealing with ambiguity and tight deadlines; and have experience working to high standards. To be successful in this role you will need excellent communications skills, exemplary writing ability, exceptional initiative, and a talent for collaboration. You should have experience delivering results with high standards under tight deadlines. Creativity and flexibility are a must, as well as knack for jumping in on projects where needed.Key job responsibilities• Help manage team goal setting, as well as cadence with internal stakeholders and external PR agencies.• Provide support to scale effectiveness of owned, earned, and paid communications programs. • Build trust with key business stakeholders, look around corners to anticipate trends and issues. • Manage unexpected, complex communications challenges utilizing high judgment and strong bias for action.About the teamThis role is part of the cross-company AI Communications team within Amazon’s Communications & Corporate Responsibility (CCR) team.BASIC QUALIFICATIONS- 5+ years of recent professional communications or public relations experience- Bachelor's degree- Experience managing media relationships and pitching stories to the media.- Ability to thrive in a fast-paced and deadline-oriented environment.- Excellent written and oral communication skills.- Strong judgment and the ability to respond quickly, yet thoughtfully, to urgent PR matters. ...

Amazon Web Services (AWS) seeks a creative, self-motivated, high-judgment, well-connected, and experienced public relations professional to drive communications programs for its machine learning infrastructure tools. The right candidate possesses extensive media relations experience, excellent writing skills, and expertise translating complex technology concepts into broadly digestible stories, along with a track record of exercising high-judgment while acting quickly.The PR Manager, AWS Solutions partners with AWS service, business, and marketing teams to develop and execute messaging, thought-leadership strategies and campaigns, and innovative communications tactics for a broad range of use cases. The ideal candidate enjoys diving deep into technology and is motivated by a dynamic, highly creative culture where the challenge of breaking new ground and redefining best practices is welcome. The candidate must be comfortable working sensitive issues and communicating with the media on issues that can impact AWS’s reputation.Key job responsibilities- Define, develop, and oversee end-to-end execution of PR strategy and programs to drive awareness for AWS’s ML infrastructure offerings- Regularly interact with senior leadership to influence strategy and negotiate decisions in relation to service announcements and messaging- Work cross-functionally with product marketing and product management teams to plan and execute PR campaigns- Serve as a global liaison for international PR teams, helping to support international plans, service launches, and cross-functional PR campaigns- Ensure factually accurate representation AWS services in technology and business press- Manage sensitive reputational issues with internal stakeholders and member of the media- Protect sensitive competitive, technical, and business confidential information- Develop and strengthen relationships with key influencers—traditional and emerging— in technology trade and business press- Manage complex, fast-moving, and unexpected communications challenges with high judgment and professionalism- Support development and execution of events and media engagementsBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree- Business-to-business technology PR experience required ...

As a Public Relations Manager for Amazon Ads you will provide counsel and partner with business teams to craft and execute programs that support our ad tech services, including the Amazon DSP, Amazon Marketing Cloud, and Amazon Publisher Services. This includes (but is not limited to) developing and executing both proactive story-telling and announcement-driven earned/owned proactive communications strategies, tactics; ongoing media relations; event support and amplification; collaborating with stakeholders across the Amazon Ads product and marketing teams, as well as Amazon’s global PR team; and working with our international teams to help extend and localize programs for their regions where relevant.The successful candidate is customer-obsessed and has high-judgment, as well as excellent communications, media relations, and project management skills. The candidate should have experience and strong desire to work on infrastructure technology news, and be accustomed to working with high standards under tight deadlines.Key job responsibilities• Spearhead earned and owned proactive communications strategies for our AdTech services• Develop and lead PR activations supporting owned and industry events (e.g., unBoxed, Cannes, APS Summit)• Secure and manage speaking opportunities and relevant amplifications• Provide business teams with ongoing strategic counsel and support• Build and maintain strong media relationships• Keep current on industry trends, issues, and news• Support complex, fast-moving and unexpected communications challengesBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree ...

Amazon is looking for a high-judgment PR Manager to join the Trust & Reputation team within the Devices & Services PR team. In this role, you will define and build the issues management approach for one of Amazon’s Devices & Services programs. You’ll be expected to identify potential risks, and build comprehensive communications strategies, playbooks, and messaging to address them. You’ll also be expected to provide counsel on potential business and policy decisions, manage complicated reactive issues and news cycles, and develop and execute communications strategies to build customer trust.As a key advisor to the business, you must demonstrate excellent judgment, earn trust with various internal stakeholders, and be willing to dive deep into complex topics. You must also be able to clearly articulate ideas in both written and verbal communications, anticipate potential issues and headwinds for the business, find ways to simplify and streamline work, and effectively advocate for decisions that protect the long-term interests of Amazon and its customers.If you find that you are right a lot; thrive in busy, high stress environments; are a self-starter, and enjoy diving into technology-related issues—this role might be a great fit. Key job responsibilities• Oversee end-to-end development and execution of business-critical communications programs• Manage complex, fast-moving, and unexpected reputation issues with high judgment and professionalism• Deliver communications counsel to business leadership on both short- and long-term challenges and opportunities• Develop and maintain relationships with key journalists in technology and business press• Work closely with public policy and legal teams on topics relevant to regulators and policymakers• Collaborate with PR colleagues globallyBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree- Depth of experience in issues management ...

Amazon is seeking a highly intelligent, high-judgment and self-motivated communications professional to join our WW Operations Internal Communications team (OIC). This individual will play a critical role in identifying and rapidly responding internally to emerging topics and issues across NA’s Consumer & Operations businesses (fulfillment centers, sortation centers, delivery stations, air hubs, and more). The candidate will have dealt with complex, high-profile, and fast-moving situations and should be comfortable with rapid response to a wide range of topics, including handling issues management.The successful candidate should possess excellent communications skills, project management experience, exceptional initiative, talent for collaboration, external and internal communications experience, and the capacity to assess situations quickly and respond appropriately. The candidate's experience should include management of multiple stakeholder groups, building robust communications programs and delivering results, and exemplary written and oral communications skills. The individual in this role needs to love and have deep experience in reactive communications, thrive on unwinding fast-moving and complex topics, and enjoy creating standard work resources, mechanisms, and structure to scale support. They should be able to think and communicate clearly and thrive in a fast-paced and deadline-oriented environment. Key job responsibilities• Monitor, assess, escalate, prioritize, and resolve a variety of situations occurring simultaneously with excellent judgement• Ability to work across multiple stakeholders to quickly gather details and develop and deliver the needed communications• Develop creative, effective approaches to difficult and time-sensitive communications challenges • Look around corners to spot emerging topics and develop proactive and preventive communication plans• Own creating and maintaining toolkits, playbooks, processes, and messaging databases for global internal communication partners• Pay unrelenting attention to details• Manage and support crisis communications on a rotating basis, providing on call support BASIC QUALIFICATIONS- 5+ years of recent professional communications or public relations experience- Bachelor's degree- Experience managing fast-moving reactive communications ...

Amazon Ads seeks a high-judgment, self-motivated and highly organized public relations professional to oversee planning, coordination, and media activity across events in which Amazon Ads participates. Working closely with Amazon Ads Marketing, this role requires a strategic thinker with experience in managing high-profile events, a strong background in public relations, excellent communication skills, and the ability to work effectively across multiple teams.Responsibilities include, but are not limited to, developing and executing creative owned and earned communications strategies, tactics, and content from our events; working closely with internal teams to ensure effective communication of event objectives, timelines, and deliverables; liaising with key Amazon executives as well as brands and partners; developing and maintaining strong relationships with media contacts to secure event coverage in target media; preparing press materials, and crafting event-related communications and social media content; creating post-event analysis to measure event impact and drive ongoing improvements for future events.Additionally, this role will have responsibility for ensuring that the Amazon Ads Comms team utilises both internal and external tools to illustrate best in class ways of working, operational efficiency, and effective use of all resources.Key job responsibilities- Define, develop, and oversee end-to-end execution of PR strategy for all Amazon Ads events- Provide strategic PR counsel and support to business leaders - Successfully manage complex, fast-moving and unexpected challenges- Work cross-functionally to plan and execute PR campaigns for Amazon Ads events - Serve as a global liaison for international PR teams, helping to support international event participation- Develop and strengthen relationships with key brands, partners, and journalists- Ensuring Amazon Ads Comms team effectively utilises internal and external tools to drive operational efficiencyBASIC QUALIFICATIONS- 5+ years of recent professional communications or public relations experience- Bachelor's degree ...

Amazon is seeking an experienced public relations professional to join our global team and lead executive communications for Amazon Ads. Amazon Ads is innovating to help brands of all sizes reach relevant audiences in our stores and on our streaming services, apps, devices and across the web to help grow their businesses through delightful customer experiences. As a PR Manager for Amazon Ads, you will provide communications counsel to, and partner with, business leaders to craft and implement holistic executive communications programs that help educate and inspire our audiences. Responsibilities include, but are not limited to, developing and executing owned and earned communications strategies, tactics, and content; ongoing media relations; collaborating with stakeholders across a variety of Amazon communications and business teams; and working with our international teams to help extend and localize programs for their regions.The successful candidate is customer-obsessed with high-judgment. They are exemplary written and verbal communicators, with exceptional media relations and project management skills. The candidate should have experience working with high standards under tight deadlines, and a proven track record of earning trust from internal and external stakeholders, as well as effectively managing complex and high-profile media/speaking engagements. Key job responsibilities• Spearhead owned and earned communications strategies and messaging for select Amazon Ads executives across media engagements, speaking engagements, and owned channels/events• Manage executive speaking and media engagement• Provide strategic PR counsel and support to business leaders. • Keep current on industry trends, issues, and news and proactively provide related counsel• Build and maintain relevant media relationships• Successfully manage complex, fast-moving and unexpected communications challengesBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree- 5+ years advertising industry experience- Experience proactively managing a current network of media contacts ...

Amazon Web Services (AWS) is seeking a high judgment, audience-obsessed, creative, and results-driven communications professional to lead internal communications for AWS Infrastructure Services and Utility Computing, two organizations within AWS that represent our core services and infrastructure. This role will join the AWS Global Communications team, working closely with multiple teams to increase internal visibility for leaders, organize town halls and other internal events, and develop employee communications programs. The role works closely across teams, including AWS Employer Brand, AWS HR Communications, Amazon Internal Communications, and AWS PR teams, and is part of Amazon’s Communications and Corporate Responsibility organization. The internal communications function is responsible for developing and implementing comprehensive communication strategies that effectively promote and enhance the reputation and visibility of AWS as the leading cloud provider. This person works closely with senior leaders to develop key messages, prepare speeches and presentations, build leader profiles through internal events, and communicate priorities. They will be able to dive deep into the needs of technical builders across a variety of roles and locations, and effectively develop communications programs that inform and inspire employees.Key job responsibilities• Strategic Communications Planning: Develop and execute comprehensive communication strategies to support AWS’s objectives and priorities. Collaborate with select senior stakeholders to define key messages and ensure consistent communication across various channels. • Thought Leadership and Messaging: Craft clear and impactful messaging that resonates with internal audiences. Develop talking points, presentations, and other communication materials for executives that align with the organization’s vision and goals. Collaborate with executives to ensure their AWS’s voice and message is effectively conveyed, and develop clear and concise briefing materials.• Employee Communications Programming: Develop strategy for and execute ongoing program for employee communications, working across stakeholder groups, digging into data and analytics to understand what resonates, mining for best stories, developing and executing publishing calendar. Develop crisis plans and work with teams to execute in a fast-moving environment.BASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree- Portfolio of work demonstrating the ability to tell complex stories in relatable terms- Experience creating content for leaders of complex tech organizations: digital, written, video, and/or audio communications materials- Track record in communications or PR for senior business leaders- Experience managing others ...