Operations, IT, & Support Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The SBN Data Center Operations team is looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.If you would like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.Key job responsibilitiesWe are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:- Lifting and moving material up to 40 pounds each- Working in cramped and/or elevated locations- Bending, lifting, stretching, and reaching- Standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitation- Work in a noisy environment- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution- Show a strong aptitude for troubleshooting and problem solving- Solve problems at their root and step back to understand the broader context- Maintain service level agreements through the implementation of proactive issue detection and reporting- Are biased to act in the absence of direction or support- Improve effectiveness through process innovationYou will be required to work shift work that will include days/nights/weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Associate's degree in IT-related field or equivalent professional or military experience- 2+ years of experience with server hardware- 1+ years of experience with UNIX/Linux operating systems ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking an exceptional individual to join the Data Center Capacity and Delivery (DCCD) Program Management Office as a Construction Coordinator. Our team provides administrative project support, leads strategic initiatives, and drives process improvement for our Construction customers across the organization. We thrive on operational efficiency and always insist on the highest standards.The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all construction disciplines.Key job responsibilities• Managing and tracking Requests for Quotes (RFQs)• Facilitating Work Order (WO) and Change Order (CO) requests• Submitting Purchase Requests (PRs), as needed• Track Purchase Order (PO) status• Deep dive invoicing issues• Maintaining and tracking the status of contracts, budgets, and spend in Procore• Implementing and maintaining reports and dashboards• Writing and maintaining internal and external training material and standard operating procedures (SOPs)A day in the lifeIn this role, you will be responsible for facilitating program coordination for the DCCD Construction teams. You will be involved in the full life cycle of construction projects, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of program or project management experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 1+ years of industry work experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.Key job responsibilitiesThese activities include the following:* Lifting and moving material up to 40 pounds each* Working in cramped and/or elevated locations* Bending, lifting, stretching, and reaching* Standing and walking for up to 8+ hours a day* Ascending and descending ladders, stairs, and gangways safely and without limitation* Work in an industrial environment* Works night shift 8+ hours to support 24/7 operations (covering hours between 6pm-6am)A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:* Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution* Show a strong aptitude for troubleshooting and problem solving* Solve problems at their root and step back to understand the broader context* Maintain service level agreements through the implementation of proactive issue detection and reporting* Are biased to act in the absence of direction or support* Improve effectiveness through process innovationThis is a night shift position which requires an overnight work schedule 5 days a week. Schedule may include some weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Associate’s degree in IT-related field or equivalent professional or military experience- 2+ years of experience with server hardware- 1+ years of experience with UNIX/Linux operating systems ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you experienced in Critical Infrastructure Commissioning and looking for a fast paced and cutting-edge environment to work in? As a Data Center Commissioning Engineer (CxE), you will be part of highly creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centers. The Amazon Commissioning team (ACx) understands, evaluates, defines and manages the expectations of construction quality in accordance to engineering designs to meet the customer requirements. The CxE is responsible for supporting vendors, contractors, and other teams involved in the construction and commissioning of various systems such as: • Medium and low voltage power systems • Generators • UPS • HVAC (Air Handlers / Exhaust Fans / VFD) • Chilled Water Systems • Building Management systems (BMS) • Electrical Power Monitoring Systems (EPMS) • Testing and balancing- Pumps and Hydronic systemsKey job responsibilitiesAs the Commissioning Engineer (CxE), you will provide testing and validation oversight of AWS data center electrical and mechanical infrastructure. This includes, but not limited to, review of design documents and equipment submittals, leading Factory Witness Testing (FWT), and managing third-party commissioning vendors in the performance of onsite pre-functional, functional, and integrated systems testing. You will own your projects’ successes where you Deep Dived to resolve technical issues and had Bias for Action to address schedule impacts and coordination demands onsite. You will be sharing your lessons learned leading towards team growth and program improvements.You will get the opportunity to provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. During commissioning, you will be continuously auditing Cx vendors’ activities to ensure compliance with environmental, quality, and safety requirements. Following the AWS project reporting format, you will be responsible for regular reporting of commissioning progress and metrics of assigned project to your Regional Commissioning Manager. You will have the opportunity to lead several projects simultaneously to achieve key milestones and deliver data center capacity, while controlling project budget as approved by Finance.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.A day in the lifeOn a typical project, the CxE works across AWS engineering, capacity delivery, operations, and contractor teams to coordinate site activities, prioritize tasks, and ensure each issue has clear path to resolution. The CxE manages the project commissioning vendor whose primary scope is to execute functional tests, identify issues, determine criticality, propose solutions, and document their findings. If project turnover is at risk, the CxE escalates to the appropriate stakeholders. Upon project completion, the CxE will communicate lessons learned to help peers on similar projects in flight and participate in initiatives that drive improvement to the commissioning program.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of experience directly related to mission critical facilities or data center infrastructure- Bachelor’s degree in Mechanical/Electrical Engineering or relevant discipline- 3+ years of commissioning experience- Certification or training specific to NETA, ASHRAE, or Commissioning specific education courses ...

At Amazon, we’re working to be Earth’s most Customer-centric Company and Earth’s Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help us build and expand the Cloud, this is your chance to make history.Amazon is looking for an Infrastructure Delivery- Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Infrastructure Delivery- Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Infrastructure Delivery- Deploy Technicians establish and follow best practices and refine operational procedures.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities• Managing work and priorities through ticketing system and workflows to complete customer requests and projects• Collaborating with various stakeholders to remove project obstacles• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment• Participating in the migration, basic configuration and rollout of new or upgraded hardwareAll physical requirements are expected with reasonable accommodations: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed.- Working in cramped and/or elevated and/or noisy environments.- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day.- Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- High school or equivalent diploma- 2+ year or experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management ...

AWS is hiring at all experience levels in Seattle WA, Denver CO, Arlington VA, Herndon VA, and Columbia MD! Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.Apply to meet our talented team and let's see if you are the one that can help us scale to meet the demand of our largest government customers! Become our leading expert on Amazon Web Services (AWS) Elastic Compute Cloud (EC2) products and services.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.We are committed to supporting our new team members through a broad mix of Amazon experience, expertise, and tenures. We celebrate knowledge, sharing, and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- Current, active US Government Security Clearance of Top Secret or above. ...

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesYou'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become expert at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.A day in the lifeAmazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years of systems administration experience (Linux/Windows or Networking)- 3+ years experience with cloud computing technologies.- Strong debugging and systems analysis skills to be able to identify and quickly resolve/mitigate issues- 3+ years of troubleshooting skills at all levels, from application to network to host- 2+ years of experience working with at least one scripting language- Current, active US Government Security Clearance of Top Secret or above ...

Are you an experienced software engineer wanting to be part of a growing business? Do you want to build Operational Applications and create Business Intelligence solutions as well?This role is in Amazon's Worldwide Grocery Stores Data and Analytics organization. We work with all aspects of the grocery business - that includes Supply Chain, Finance, Marketing, Space Planning, etc. We use an in-house platform to configure and build applications to support functions such as Retail Pricing and Cost Management while delivering Analytics across multiple business dimensions. This role will work with Product Managers and business stakeholders to convert business requirements to technical spec and build out deliverables.Key job responsibilitiesThe focus for Application Engineers is on implementing, configuring, enhancing, maintaining, and integrating systems as well as building custom applications on the application stack with the vendor toolset or internal Amazon tools. In this role you will become proficient in an internal Amazon tool which is a low-code / configurable platform used for building Analytics as well as transactional Applications with workflow. In this role you will - proactively and continually improve your level of knowledge about Amazon’s Grocery business, the business processes in the domain of your key stakeholders, and relevant technologies supporting those processes. - understand functional requirements and work to improve the end user experience for the application supported.- employ modeling and flowcharting techniques to communicate technical solutions in a simple but effective manner.- Collaborate with Product Managers and stakeholders to define deliverables and timing.- work with Product Managers to build mockups and prototypes of applications or reports- analyze data and design data models to support Applications and Analytics- build ETL pipelines using AWS Glue and in-house platforms.- Provide Production support rotation for applications- Provide Technical Support for stakeholders to provide Training to other teams.A day in the lifeA day in the life of this role includes a meeting with a business stakeholder or product manager to flush out needs in one domain, followed by continuing to design/build either an Application or Analytic for another domain that could involve a joint design session with other tech teams.About the teamCustomer Obsession and focus on the business is key to this team. We are working in a highly integrated internal Amazon product, so the right candidate will need to learn cross functional domains and be open to learning a large breadth of the retail business. Everyone on the team needs to be entrepreneurial and work in a fast-paced, ambiguous, and highly collaborative environment that is more startup than big company. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience.- Proficiency in Data Engineering- Proficiency in Database Design - Advanced SQL skills including tuning for performance- Basic S3 management, CLI scripting ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you experienced in Critical Infrastructure Commissioning and looking for a fast paced and cutting-edge environment to work in? As a Data Center Commissioning Engineer (CxE), you will be part of highly creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centers. The Amazon Commissioning team (ACx) understands, evaluates, defines and manages the expectations of construction quality in accordance to engineering designs to meet the customer requirements. The CxE is responsible for supporting vendors, contractors, and other teams involved in the construction and commissioning of various systems such as: • Medium and low voltage power systems • Generators • UPS • HVAC (Air Handlers / Exhaust Fans / VFD) • Chilled Water Systems • Building Management systems (BMS) • Electrical Power Monitoring Systems (EPMS) • Testing and balancing- Pumps and Hydronic systemsEffective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)Key job responsibilitiesAs the Commissioning Engineer (CxE), you will provide testing and validation oversight of AWS data center electrical and mechanical infrastructure. This includes, but not limited to, review of design documents and equipment submittals, leading Factory Witness Testing (FWT), and managing third-party commissioning vendors in the performance of onsite pre-functional, functional, and integrated systems testing. You will own your projects’ successes where you Deep Dived to resolve technical issues and had Bias for Action to address schedule impacts and coordination demands onsite. You will be sharing your lessons learned leading towards team growth and program improvements.You will get the opportunity to provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. During commissioning, you will be continuously auditing Cx vendors’ activities to ensure compliance with environmental, quality, and safety requirements. Following the AWS project reporting format, you will be responsible for regular reporting of commissioning progress and metrics of assigned project to your Regional Commissioning Manager. You will have the opportunity to lead several projects simultaneously to achieve key milestones and deliver data center capacity, while controlling project budget as approved by Finance.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.A day in the lifeOn a typical project, the CxE works across AWS engineering, capacity delivery, operations, and contractor teams to coordinate site activities, prioritize tasks, and ensure each issue has clear path to resolution. The CxE manages the project commissioning vendor whose primary scope is to execute functional tests, identify issues, determine criticality, propose solutions, and document their findings. If project turnover is at risk, the CxE escalates to the appropriate stakeholders. Upon project completion, the CxE will communicate lessons learned to help peers on similar projects in flight and participate in initiatives that drive improvement to the commissioning program.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems- Bachelor’s degree in Mechanical/Electrical Engineering or 5 years of relevant discipline work experience- High technical competency in either mechanical or electrical or control systems utilized in critical infrastructures, with the capability to learn and be trained in the others- Understand the design concept and intent by reviewing mechanical or electrical design documentation, including drawings, specifications, vendor submittals and sequences of operations and provide feedback on the same in accordance with Amazon standards for basis of design- Develop but majorly review commissioning documentation such as test plans, scripts and reports developed by vendors to ensure accuracy in accordance with the design requirements ...

We are looking for an Applied Scientist to push the boundaries of machine learning and simulation at scale. As a member of PXT Finance, you will own the development of distributed simulations for population dynamics forecasting and expense planning. This will include the development of state-of-the-art time series and survival models leveraging deep learning techniques such as Graph Neural Networks, Recurrent Neural Networks, and Transformers. Working on a cross functional team, you will collaborate closely with data scientists, software engineers, product managers and finance managers. This is a high-impact role where you will develop applications that will be used by planners and decision makers across Amazon.Key job responsibilities- Lead the development of distributed simulations for population dynamics forecasting and expense planning. - Implement state-of-the-art graph deep learning models for tasks such as node survival analysis and spatio-temporal time series forecasting. - Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate forecasting solutions into Amazon’s cost planning processes.- Leverage big data processing frameworks such as Apache Spark to ingest high volume headcount data into machine learning workflows. - Apply GPU programming frameworks such as PyTorch and CUDA to deploy fast and scalable planning solutions.- Push the boundary of machine learning-based simulation and publish results in peer-reviewed journals. A day in the lifeAs an Applied Scientist in Finance you will focus on data science and machine learning engineering workflows. This means ownership of models from the idea stage all the way to production deployment. In addition to programming and system design you'll also work with customers, partners, and leaders to guide project decisionsAbout the teamWe are a small team of scientists with a focus on forecasting and simulation applications for expense and headcount planning. By keeping pace with the advance of machine learning technology are rapidly scaling our productivity and impact. We strive to deliver efficient and innovative solutions by constantly developing and improving our research and engineering skills. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution,control and completion of specific projects ensuring consistency with company strategy, commitmentsand goals.If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 3+ years experience managing projects in data centers or comparable critical infrastructure. • 3+ years experience in Construction or Project Management. • 3+ years experience in Vendor Management ...

About Operation Technology Solutions (OTS)Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles. About The RoleYou will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world. What Do We Offer?Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. If you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.Key job responsibilitiesKey responsibilities include:• Inclusively hire, train, and develop a team of IT professionals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.• Establish and maintain a positive, productive relationship with operational partners and staff.• Lead infrastructure builds in new facilities.• Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.• Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).• Develop and maintain policies, procedures, and processes.• Oversee management of equipment and parts inventory.• Create, manage, and support recognition and communication programs.• Travel up to 30%.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of developing a team of technical professionals across multiple locations experience- 2+ years of leading technology teams as a information technology operations manager experience- Experience in networking- Experience working with network architecture and client server technology. ...

Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. Responsibilities: - Supervise contractors who perform servicing or preventive maintenance - Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements - Perform root cause analysis for operational issues - Troubleshoot facility and rack level events - Ensure all personnel on-site follow safety protocols - Work on-call and a rotating schedule as needed - Take daily operational readings and provide metrics reporting to senior engineers - Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization Physical Requirements: All physical requirements are expected with reasonable accommodations - Walk job sites in uneven terrain - Work at heights and from ladders - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw - Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more - Carry objects weighing up to 49 pounds for short distances - Work shifts longer than eight hours in duration - Respond to off hour emergency calls - Maintain balance and perform construction tasks while on a ladder - Coordinate body movements when using tools or equipmentAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- High school or equivalent diploma ...

AWS EC2 is hiring at all experience levels in Seattle WA, Denver CO, Arlington VA, Herndon VA, and Columbia MD! Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.Apply to meet our talented team and let's see if you are the one that can help us scale to meet the demand of our largest government customers! Become our leading expert on Amazon Web Services (AWS) Elastic Compute Cloud (EC2) products and services.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.We are committed to supporting our new team members through a broad mix of Amazon experience, expertise, and tenures. We celebrate knowledge, sharing, and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.10012About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- Current, active US Government Security Clearance of TS/SCI with Polygraph. ...

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 2+ years of electrical or mechanical experience - 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)- High school or equivalent diploma ...

The Amazon Web Services (AWS) Center for Quantum Computing (CQC) in Pasadena, CA, is looking to hire an Equipment Engineer who will aid in AWS’s effort to bring cloud quantum computing services to its worldwide customer base. The candidate will work in a cleanroom environment alongside research scientists and process engineers, keeping complex semiconductor fabrication & characterization equipment in working order. Responsibilities include troubleshooting equipment-related issues, performing preventative maintenance and calibrations, interacting with vendors during the installation of new equipment and scheduled repairs, making self-guided & team-guided improvements to the lab infrastructure, and taking the lead on aspects of our overall equipment health program. The facility is focused on research and development, which utilizes equipment ranging from ICP-RIE etchers, to various material deposition tools, to advanced characterization instruments, most of which are classified as vacuum systems. The candidate will evaluate and develop procedures that provide maximum tool up-time for wafer processing and characterization while maintaining the equipment at optimal performance. Candidates must have a demonstrated background in fundamental engineering principles and must have excellent problem solving and communication skills. Successful candidates will have prior experience working in an academic or industrial fabrication facility, or similar. Working effectively within a team environment is critical.Key job responsibilitiesAn Equipment Engineer troubleshoots problems related to equipment and other lab infrastructure, then devises and documents the solutions such that the problems can be more easily solved the next time they occur. When necessary, the Equipment Engineer works with field service engineers from the company that manufactured the equipment, scheduling service calls and supervising & documenting those engineers' work in our labs. The Equipment Engineer is responsible for improving the up-time of equipment, which involves developing and executing better preventative maintenance plans, devising new mechanisms for tracking parts and service, performing equipment calibrations, implementing new equipment-tracking initiatives in our manufacturing execution system (MES), and obsessing over the details of the equipment such that it can operate at peak performance. The Equipment Engineer assists with the development and implementation of custom hardware modifications and new lab upgrades. The Equipment Engineer has ownership of equipment and lab spaces and is responsible for the reliable, excellent performance of our labs and everything that operates within it.A day in the lifeThe Equipment Engineer performs a daily morning lab walkthrough to assess the state of their assigned lab areas and equipment. Based on priorities set by the team, the engineer works on solving new problems or existing problems from the previous day. Preventative maintenance checks and/or calibrations are performed according to a schedule. When time permits and there aren't problems to solve that are limiting team productivity, projects centered around the improvement of equipment and lab spaces are undertaken. In all aspects of the work, documentation of notes, procedures, fixes, and projects is pivotal. The engineer's goal is to maximize equipment up-time and performance so their teammates can operate the equipment reliably, and the whole team can deliver fabricated devices for quantum computing experiments.About the teamOur team is comprised of scientists and engineers who are building hardware that enables quantum computing technologies. Doing that requires the fabrication of quantum devices, which necessitates the operation of a suite of fabrication and characterization equipment. Equipment Engineers work to maintain and improve the equipment – and the labs in which the equipment is installed – and work alongside Process Engineers and Research Scientists to help deliver fabricated devices for quantum computing experiments.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- 4+ years of working in mechanical engineering or equivalent experience- Experience with maintaining and servicing fabrication and/or characterization equipment- Experience using common lab tools for troubleshooting (e.g., multimeters, oscilloscopes, etc.) ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical data center activities This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. All physical requirements are expected with reasonable accommodation:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds• Working in cramped and/or elevated locations• Bending, lifting, stretching, and reaching• Standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitation• Work in a noisy environment• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - Extensive travel will be required in 2024 with some travel required in 2025. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution• Show a strong aptitude for troubleshooting and problem solving• Solve problems at their root and step back to understand the broader context• Maintain service level agreements through the implementation of proactive issue detection and reporting• Are biased to act in the absence of direction or support• Improve effectiveness through process innovationYou will be required to work shift work that will include days/nights/weekends/holidays.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 1+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diploma ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The AWS Enterprise Support Field Operations team is looking for a driven, enthusiastic, and creative thought leader with a strong operational experience to own business operations for a broad business sector. As a Business Operations Manager, you will be responsible for driving Enterprise Support strategy in the field while championing the needs of our internal customers.We are looking for a senior leader who will partner with Enterprise Support leadership to own operating margins, dive deep into business trends, lead strategic planning, and leverage their operations experience to drive field team efficiency while enabling the business to maintain a best in class customer and employee experience. This role will hold a variety of responsibilities ranging from day-to-day business operations such as maintaining data integrity to driving strategic planning activities such as building hiring models. An effective Business Operations Manager will also drive initiatives within the Field Ops team or among stakeholder teams in the direction of the organizational strategy.A successful individual will think strategically, act tactically, write effectively, and display strong analytical skills. The candidate must also be able to build strong cross-functional working relationships and manage multiple ongoing priorities in parallel.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.Key job responsibilities•Own P&L in partnership with Line of Business leadership: plan, forecast, and execute on the monthly, quarterly, yearly objectives•Act as Single Point of Contact for the Line of Business•Drive operational optimization and efficiency while maintaining the ideal customer and employee experience•Define and lead business performance inspection mechanisms. Own escalations and raise operational concerns.•Ideate and lead initiatives focused on driving business performance, efficiency, and effectiveness of field teams•Drive strategic planning for one or many areas supported by the Field Operations team•Own communication with business stakeholders, finance, and recruiting regarding planning and execution within scope •Define and lead area’s rhythm of business•Drive business performance by tracking performance and attainment of objectives and goals.•Define and continuously drive education of strategic and operational metrics and showcase how operational decisions can impact customer experience.If you have questions or would like to submit a referral, please reach out to Bilal Malik at btmalik@amazon.com.About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Current, active US Government Security Clearance of Top Secret or above ...

Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon Global IT Support! We’re looking for people who strive to “Work Hard. Have Fun. Make History.”IT Support Engineers work with Amazon teams to provide and support the IT equipment and services they need. We treat Amazon employees as our customers and provide timely, accurate, and professional support. A successful IT Support Engineer II excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines. As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts. Key job responsibilities Responsibilities include, but are not limited to - Troubleshoot difficult IT problems without SOPs - Plan and coordinate CMs and CM templates. - Collaborate with internal teams or vendors to execute projects. - Lead continuous improvement efforts. - Audit the quality of work performed and provide constructive feedback when necessary. - Automate manual tasks; create/improve small tools that help make team operations more efficient. - Be the first point of escalation. - Participate in hiring, training and development of others. - High attention to detail and capable of managing multiple priorities simultaneously. - On-call for high-severity issues outside standard hours. - Work with the team onsite in our corporate offices Monday-Friday. - Ability to travel up to 30%.BASIC QUALIFICATIONS- Bachelor's degree in IT, computer science or equivalent- 4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 4+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 4+ years of troubleshooting in a multi-user high availability environment experience- 4+ years of PC repair, troubleshooting, deployment and liquidation experience- 3+ years of IT client, server, and network service delivery experience- Excellent written and verbal communication skills ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient.The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...