Leadership Development & Training

*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Join AWS as a Principal Product Manager for AWS Local Zones and drive innovation in the cloud computing landscape. In this role, you will develop and communicate a clear product vision and strategy, leading cross-functional teams to design, build, and launch groundbreaking products. You will work closely with customers to gather and analyze feedback to continuously improve our offerings and ensure customer success. To succeed in this role, you must have a strong understanding of cloud infrastructure, networking, and distributed systems. Proven leadership skills, with the ability to inspire and guide diverse teams, are essential. Experience in gathering and acting on customer feedback, coupled with strategic thinking and excellent verbal and written communication skills, will drive your success. Join us at AWS and be part of a team that’s transforming the cloud landscape.Key job responsibilities- Visionary Leadership: Develop and communicate a clear product vision and strategy for AWS Local Zones. - Innovative Product Development: Lead cross-functional teams to design, build, and launch groundbreaking products. - Customer Focus: Gather and analyze customer feedback to drive product improvements and ensure customer satisfaction. - Market Strategy: Develop and execute go-to-market strategies to position AWS Local Zones as the leading solution for low-latency and data residency use cases. - Performance Metrics: Monitor product performance and make data-driven decisions to enhance product offerings. **Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the futureBASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

As the Principal Talent Lead for AWS Data Centers, you design, implement, and scale talent strategies.We are looking for a leader who earns trust and influences senior executives, thinks strategically about talent needs, diagnoses issues, spots patterns, and develops solutions that de-risk and accelerates the business. The Principal Talent Lead is a skilled communicator and facilitator, with experience driving strategic people decisions with senior leaders. This role reports into the Talent and Development team with a strong, matrixed relationship into the the AWS Data Center HR team. AWS is a fast paced, fun, and exciting work environment. We are growing at very high rates and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning. If you are ready to own complicated talent challenges, thrive in ambiguity, drive powerful solutions and obsess over talent, keep reading!Key job responsibilitiesAs the Principal Talent Lead for Data Centers, you get to:(1) Deliver core talent processes such as talent reviews, succession planning, capacity plans and promotions, org analysis, and talent movement. (2) Work with senior executives and HR teams to create tailored talent plans that drive business success and career growth for our employees. (3) Lead data center specific talent projects with business and HR stakeholders. Guide the needs assessment, solution design and implementation of new mechanisms and processes. (4) Create processes that enable identifying and surfacing top talent to HR/ Business Leaders. Deploy the right employees, to the right jobs at the right times.(5) Partner with HR and AWS Talent Management to implement mechanisms with pan-AWS impact. Recognize and adapt global best practices as appropriate.A day in the lifeThe Principal Talent Lead will plan, coordinate, and facilitate the executive level talent cadence for the Data Center Community organization, including succession planning, promotions, talent reviews and organizational analysis. They work backwards from the needs of the business to derive talent strategies and partner with HR and business leaders to align on and execute plans. The Principal Talent Partner not only runs the talent cadence, they are a consultant and thought partner with the HR Director and Data Center Community VPs/Directors regarding critical talent, succession readiness, and development planning.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster. For over 18 years, AWS has been delivering cloud services to millions of customers around the world running a wide variety of use cases. The AWS Cloud spans 105 Availability Zones within 33 geographic regions, with announced plans for 21 more Availability Zones and seven more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand, Taiwan, and the AWS European Sovereign Cloud. To learn more about AWS, visit https://aws.amazon.com.BASIC QUALIFICATIONS• Bachelor’s degree, or equivalent experience with 10+ years progressive in Talent Management or Human Resources.• Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity.• Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.• Communication, coaching and influencing skills across diverse counterparts, globally. ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Controls Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs. In order to be effective, the candidate should have completed post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and remote, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Experience as a trainer and ability to manage a classroom of learners- • Advanced knowledge of automation and control systems, such as programmable logic controllers (PLCs), human-machine interfaces (HMIs), and supervisory control and data acquisition (SCADA) systems.- • Experience in advanced automation and industrial control systems for material handling equipment, including PLC programming, servo and variable frequency drives, vision systems, and electrical distribution systems; able to troubleshoot, recover from breakdowns or implement system work-arounds to maintain equipment production.- • Experience conducting planned maintenance, repairs and replacement of control cabinet components such as motor controllers, inverters, power supplies and industrial computers.- • Skilled in both electrical and mechanical disciplines; proficient in interpreting both mechanical and electrical drawings.- • Experience developing training materials, job aids and online tutorials.- • Excellent communication skills for the purpose of knowledge transfer and skill development.- • Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- • Experience with planned preventative maintenance systems.- • 3+ years of Microsoft Office products and applications experience.- • Has received formal training or accreditation in industrial controls/automation, mechatronics, electrical, mechanical or other related disciplines. ...

At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized self-starter to join the Global Operations Learning and Development (GOLD) organization’s, Continuous Learning Team.The Learning & Development (L&D) Manager is responsible for designing, developing, and maintaining instructor-led (in-person or remote) trainings for our World-Wide Operations (WWOps) leaders. This role is critical in shaping the leadership development experience of this population, playing a pivotal role in optimizing the learning experience to ensure they are well-equipped to effectively support their team and the operation.This person strategically builds strong business relationships, collaborating with Program Managers (PMs), Learning Business Partners (LBPs), Instructional Designers (IDs), business and program analysts, and WWOPs business leaders to deliver learning outcomes that solve team/organizational needs. This person effectively prioritizes and deploys facilitated sessions, establishes metrics, and observes facilitators during sessions. The L&D Manager sets and balances team goals to optimize performance and effectively provides feedback and coaching to direct reports, developing talent and supporting career development. Key job responsibilities• Lead the design and implementation of innovative learning objectives, modality, and content within continuous learning programs.• Oversee the development and maintenance of high-quality learning content and curriculum.• Collaborate with business partners to ensure the relevance and effectiveness of the materials.• Coordinate program delivery on a global scale, considering diverse needs and languages.• Ensure that programs are accessible, engaging, and optimized regardless of delivery mode.• Define key performance indicators (KPIs) to measure program success and impact.• Use data and analytics to continuously assess and improve the learning offerings.• Collaborate with various stakeholders, including HR, Operations, and Training teams, to understand learner requirements and incorporate feedback in the design and continuous improvement phases of a product.• Manage the budget allocated, ensuring cost-effective solutions.• Oversee external vendors and internal resources as needed to deliver high-quality learning solutions.• Develop strategies to drive the adoption of new learning initiatives and champion change management processes to ensure behavior changes are realized.• Communicate program progress, updates, and outcomes to senior leadership and relevant stakeholders.BASIC QUALIFICATIONS• Bachelor’s degree or 2 years of Amazon Operations experience • 6+ years’ experience using business metrics, metrics, and training data to track, trend, and manage impact of training efforts• 6+ years’ experience understanding how training contributes to the company’s bottom line.• Program and project management skills in a matrix organization, including managing details, keeping multiple tasks/projects on track, and influencing others ...

Shift Description: SE7-1630Department: learningThe Fulfillment Center Learning Coordinator works with operations managers, area managers, production assistants to coordinate all associate onboarding activities for the site. Constantly improves the long-term capabilities of the area to which he/she is assigned. This position has a high level of program administrative management. The Distribution Center Learning Coordinator is assigned to the Learning Department and will hold responsibilities specific to that area. Overall responsibilities will include the following functions:• Coordinate ambassador identification program and track new hire onboarding and ambassador audits • Coordinate site Associate Experience Week program and assigning Learn Before Doing plans for operations • Track learning curve and continuous improvement metrics at the site level • Audit Powered Industrial Equipment Training program and trainer standard work • Execute training programs for both seasonal and permanent trainers • Coordinate and facilitate any training related programs • Manage ticketing system and ensure tickets are closed within expected timeline • Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs • Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.) • Document feedback results to help the learning department identify strengths as well as area of improvement • Assess development needs for individuals and groups • Fully understand workflow and daily production goals • Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve • Balance and prioritize multiple tasks • Maintain a positive attitude and presence on the floorBASIC QUALIFICATIONS- 2+ years of professional or military experience- Experience with Microsoft Office products and applications ...

Unlock your potential as a Training Specialist II at Amazon Key! Shape the future of home and business access management while developing engaging learning solutions. Join our mission to empower customers in managing access to their properties. As a Training Specialist II, you'll be at the forefront of innovation, crafting engaging online training modules and identifying creative solutions to meet our organization's evolving learning needs. They will partner with multiple stakeholders from various countries and be an active participant in the full ADDIE process as well as ongoing course maintenance.In this dynamic role, you will:• Design, create, and review training modules that drive user adoption and understanding of Amazon Key's innovative access management solutions.• Produce and edit captivating content, and interactive training elements to enhance the learning experience.• Identify organizational learning needs and develop innovative solutions to address them effectively.• Leverage the AWS suite of tools to support Amazon Key's business goals through online resources and tools.• Occasionally travel to different sites to host on-site training workshops, ensuring hands-on learning experiences.Why you'll love working here:• Be part of an innovative team revolutionizing how people manage access to their homes and businesses.• Utilize state-of-the-art technology and AWS tools to create impactful learning experiences.• Enjoy a collaborative environment that encourages creativity and innovation.• Contribute directly to the growth and success of Amazon Key's mission.• Develop your skills in instructional design, video production, and interactive content creation.If you're passionate about education, technology, and creating engaging learning experiences that make a real difference, we want to hear from you. Join Amazon Key and help shape the future of access management training!Key job responsibilitiesCollaborate closely with subject matter experts to create learning content that effectively communicates key learning objectives and aligns with Amazon Key's mission.Design, draft, review, and edit SCORM 1.2 compliant training modules, ensuring high-quality, engaging, and effective learning experiences.Develop and manage online tools and resources to support learners, leveraging the AWS suite of tools to enhance accessibility and effectiveness.Produce compelling live-action and animated video content to communicate learning objectives in an engaging and memorable manner.Create world-class presentations and communications for the organization, maintaining Amazon's high standards for quality and professionalism.Research and design comprehensive reports that effectively communicate the impact and effectiveness of supported training programs.Manage and maintain training modules on the learning management system, ensuring content is up-to-date, accessible, and properly organized.Support internal and external events with creative promotional content and advertising materials to drive engagement and participation.Identify organizational learning needs and develop innovative solutions to address them.Occasionally travel to different sites to conduct on-site training workshops, providing hands-on learning experiences and gathering valuable feedback.Collaborate with cross-functional teams to ensure training content aligns with Amazon Key's business goals and supports the overall mission of empowering customers to manage access to their properties.This role requires a combination of creativity, technical expertise, and strong communication skills to deliver exceptional training experiences that drive Amazon Key's success in the access management market.About the teamWelcome to the Amazon Key Training Team!We are a dynamic group of training specialists spanning the United States and European Union, supporting multiple countries worldwide. Our team is at the heart of Amazon Key's mission to empower customers in managing access to their homes and businesses.Our reach extends across multiple facets of the organization, working closely with and supporting stakeholders in Sales, Installation, Customer Service, and Support. We understand that our audience is diverse, comprising both technical and non-technical professionals, each with unique support needs. This diversity challenges us to create versatile, engaging, and effective training solutions that cater to a wide range of learning styles and technical backgrounds.Join us, and be part of a team that's making a real difference in how people interact with their spaces, one training module at a time!BASIC QUALIFICATIONSEducation:• Bachelor's degree in Instructional Design, Education, Communications, or a related fieldExperience:• 3+ years in a training specialist, instructional design, or equivalent role• 2+ years creating content using a SCORM authoring tool (e.g., Articulate)• 3+ years with training course design• 3+ years with PowerPoint or equivalent presentation software• 2+ years with video content creation and editingTechnical Skills:• Proficiency in SCORM 1.2 compliant e-learning authoring tools• Proficiency in video editing software• Proficiency in Microsoft Office Suite, particularly PowerPointAdditional Requirements:• Ability to travel occasionally for on-site training workshops• Fluency in English (written and verbal)Note: These basic qualifications are objective, non-comparative, job-relevant, and can be identified through a resume review. They represent the minimum requirements for the position of Training Specialist II at Amazon Key. ...

Amazon's Global Talent Development (GTD) team is seeking a Senior Instructional Designer to join our dynamic learning and development function. This role will drive organizational learning initiatives, innovate instructional methodologies, and design effective learning content. You will collaborate with the GTD team, working alongside motivated learning experts to shape strategy, build relationships, lead special projects, and ensure the successful design, delivery, and evaluation of educational programs. You will conduct training needs assessments and design innovative learning solutions using various modalities, including simulations, gamification, and self-directed learning.Key job responsibilities- Lead cross-functional, enterprise-wide learning programs- Craft and execute innovative and measurable learning journeys considering a range of modalities including digital learning, on-the-job, blended, mobile learning, performance support, simulations and gamified approaches- Oversee multiple large-scale projects, ensuring alignment with adult learning principles and organizational goals- Anticipate potential risks, adjust project strategies to meet adult learning needs (e.g. customization, flexibility), and develop mitigation strategies - Use data and feedback to prioritize deliverables and demonstrate return on investments- Partner with senior Stakeholders and SME’s to conduct detailed training needs assessments - Influence company-wide policies and procedures related to learning and development- Mentor junior instructional designers and develop future leadersA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamThe RME Global Talent Development team is dedicated to transforming workplace learning through science, data, and innovation. Our mission is to deliver targeted training and performance support to the right people at the right time. By building essential capabilities, we empower RME teams with the maintenance skills and equipment expertise needed to grow, develop, and scale effectively.BASIC QUALIFICATIONS- Bachelor’s degree in learning design, learning science, instructional design, educational psychology, or similar field.- 7+ years’ experience in designing innovative learning to support adult learners in a corporate context ...

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Amazon is seeking a highly motivated and experienced Senior Learning and Development Specialist to join our Launch Operations team. The Launch Operations team is the ‘last mile’ of delivering our satellites to orbit. The team consists of Mission Managers, Payload Processing facilities team, Satellite processing teams, and technical and strategic initiative teams. The team is part of the Production Operations organization which is responsible for overseeing and managing the manufacturing, transportation, and processes of satellites.In this role, you will be responsible for establishing a Learning and Development program from the ground up. This greenfield opportunity requires an innovative approach to creating, implementing, and managing all aspects of the training and development lifecycle. The ideal candidate has an entrepreneurial mindset and the ability to create learning and development programs for both engineers and technicians. This role requires exceptional written and verbal communication skills, high judgment when clear guidelines may not exist, and the ability to work independently in a fast-paced environment. To be successful you need to be highly motivated and detail oriented while showing the highest standards of execution.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Partner with program managers, subject matter experts (SMEs), and key stakeholders to identify training needs and ensure alignment of training initiatives with business objectives.- Conduct needs analyses and create detailed storyboards to map out engaging and effective learning experiences.- Manage multiple curricula development projects simultaneously and maintain the annual training calendar to align with the evolving needs of the Lunch Operations team.- Own the development and facilitation of a new hire onboarding orientation program that is tailored for engineers and technicians, ensuring a smooth integration into the team. - Design and deliver engaging, effective training content using various methodologies (e.g., classroom, e-learning, hands-on workshops).- Collaborate with subject matter experts to identify skill gaps and develop targeted training solutions.- Solve business problems with focus on understanding root causes and driving forward-looking opportunities.- Evaluate the effectiveness of learning programs and continuously improve based on feedback and performance metrics. - Manage multiple projects simultaneously while adapting to shifting priorities in a fast-paced environment.- Stay current with industry trends and best practices in learning and development, particularly in aerospace and technical fields.About the teamReach out to @wuerlBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years experience in a Learning and Development role- NASA Badge: Ability to pass Kennedy Space Center background checks. ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Controls Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs. In order to be effective, the candidate should have completed post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and remote, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Experience as a trainer and ability to manage a classroom of learners- • Advanced knowledge of automation and control systems, such as programmable logic controllers (PLCs), human-machine interfaces (HMIs), and supervisory control and data acquisition (SCADA) systems.- • Experience in advanced automation and industrial control systems for material handling equipment, including PLC programming, servo and variable frequency drives, vision systems, and electrical distribution systems; able to troubleshoot, recover from breakdowns or implement system work-arounds to maintain equipment production.- • Experience conducting planned maintenance, repairs and replacement of control cabinet components such as motor controllers, inverters, power supplies and industrial computers.- • Skilled in both electrical and mechanical disciplines; proficient in interpreting both mechanical and electrical drawings.- • Experience developing training materials, job aids and online tutorials.- • Excellent communication skills for the purpose of knowledge transfer and skill development.- • Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- • Experience with planned preventative maintenance systems.- • 3+ years of Microsoft Office products and applications experience.- • Has received formal training or accreditation in industrial controls/automation, mechatronics, electrical, mechanical or other related disciplines. ...

Lead Fulfillment Associate The Amazon operations team is looking for Lead Fulfillment Associates with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. Lead Fulfillment Associates hold various roles within the Fulfillment Center including, but not limited to: Trainer, Process Assistant and Shipping Clerk. All role types will include performing production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks. Lead Fulfillment Associates will also be responsible for communicating instructions to other associates, motivating them and keeping their work areas safe.Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. Our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.Lead Fulfillment Associates hold various roles within the Fulfillment Center. There are several types of roles that hold different job-specific responsibilities including:ISS Representative:Power connector. Maintaining the link between Corporate Retail Teams and the FC, as well as the reporting & re-escalation of tickets submitted to Retail, Vendor Management and Catalog. Plays an integral role in the RC by facilitating resolution or directly resolving problem items that cannot be received in the RC under the normal conditions of receiving. Responsible for the tactical and strategic handling of Retail Request Tickets submitted to them from Corporate.Process Assistant: Smooth operator. Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties and communicating with internal and external suppliers. Escalates barriers to Operations leaders. Drives and executes standard work in the areas of Safety, Quality and Productivity to meet daily operational goals.Dock Clerk:Dock star. Manage inbound flow from scheduling appointments to time of receives. Duties also include regular communication with carriers, the corporate transportation group, management and dock personnel. The Dock Clerk will be responsible for planning inbound arrivals, ensuring carrier compliance, managing buffers and leading dock personnel.Receiving Clerk:Mega monitor. Scheduling inbound deliveries in dock master using Advance Ship Notices. Duties also include regular communication with carriers, the corporate transportation group and receivers. Responsible for keeping an up to date knowledge of scheduled appointments, monitoring new releases and communicating with other departments, will also be responsible for training back-up clerks.Shipping Clerk:Super shipper. Correspond with multiple shipping companies and their contacts. Use multiple shipping company’s software to ship and track packages. Coordinate trailers to corresponding dock doors and cross docks using OMA tool. Ensure proper processes are followed with the Trailer Dock Release programNon-Inventory Receive Clerk:Non-Inventory guru. Work in a team environment with Procurement to administer the flow of non-inventory goods. Organize supplies, corrugate, safety equipment, and tools. Research missing shipments. Staging product in work areas. Operate PIT equipment to move goods. Use computer skills to track and receive non-inventory goods.The Regulated Waste Coordinator:Functions as the lead for the Waste Program within the FC where product and hazardous waste sent for resale, donation, or disposal are properly managed in a manner compliant with all applicable federal, state, and local regulations. The Regulated Waste Coordinator provides technical support and tactical execution of the Regulated Waste Procedure, and works in partnership with both Operations and the EHS Teams to maintain compliance while providing oversight over the waste process.Amazon Robotics (AR) Quarterback:Quarterbacks (QB) main responsibility will be monitoring overall floor health of the robotic field and leading the safe and effective work dispatch for Amnesty Floor Monitors, while ensuring minimum impact on downstream operations. QB will coordinate with the local learning, RME, and operations team, using real-time data and dashboards during shifts to drive standard work practices in supporting the building to achieve daily operational goals.Floor Health Monitor:Autonomous, self-sufficient operator. Amnesty Floor Monitor (AFMs) are associates that have undergone specific training to be able to safely access the Amazon Robotic floors and perform a wide range of tasks. Responsibilities for Amnesty Floor Monitors can be from resolving issues on the Amazon Robotics (AR) floor such as restarting a drive, to helping associates at stations with amnesty processing and prevention.Data Analyst:This Data Analyst role will work closely with the ICQA and operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and will provide support to insure compliance to ICQA-related SoX requirements. This Data Analyst role will work closely with the ICQA and operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and will provide support to insure compliance to ICQA-related SoX requirementsThings to know about working in an Amazon Fulfillment Center:• We’re committed to providing a safe work environment. This means you wear a reflective vest, stretch and recognize others for working safely.• We have a relaxed, casual dress code (as long as your attire meets our safety requirements).• We work to regulate our sites as much as possible, but even with climate controls the noise and temperature levels can vary day to day. Hearing protection is available.BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Are 18 years of age or older ...

Come build scalable, authentic learning experiences that will shape the next generation of engineers and project managers across Amazon Robotics (AR). We are looking for a Learning Experience Designer to join the Learning Experience and Technology (LExT) team. The Learning Experience Designer will be responsible for designing and developing engaging and immersive learning experiences that meet the needs of our clients and learners. The successful candidate will have a passion for learning design, a creative mindset, and a deep understanding of adult learning principles. He or she will have a minimum of 3 years of experience in instructional design or a related field, with a strong track record of creating impactful learning experiences.Key job responsibilities* Collaborate with subject matter experts and project stakeholders to identify learning objectives and performance goals.* Conduct needs analysis and learning assessments to identify performance gaps and recommend learning solutions.* Develop and manage project timelines to ensure timely and successful delivery of learning solutions.* Design and develop learning solutions, including technical documentation, job-aids, reference materials, e-learning courses, instructor-led training materials, videos, simulations, and other interactive content.* Apply adult learning principles to create engaging and interactive learning experiences.* Evaluate the effectiveness solutions through assessments, feedback, and metrics, and make necessary adjustments for continuous improvement.* Contribute to the development and optimization of learning content development processes.* Troubleshoot and escalate roadblocks and risks as needed, making appropriate trade-offs* Conduct quality assurance checks to ensure the accuracy, consistency, and effectiveness of learning materials.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree or equivalent practical experience.- Experience with Articulate 360, Adobe Suite, CAD, Visio etc. with prior experience in using a Learning Management Systems is a plus.- Strong knowledge of adult learning principles and instructional design models.- Experience in evaluating the effectiveness of learning solutions and making data-driven improvements.- Strong project management and organizational skills.- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.- Attention to detail and a commitment to delivering high-quality learning solutions.- Knowledge of emerging technologies and their application in learning design is a plus. ...

Are you ready for your next technical learning design challenge? The Talent Acquisition (TA) Learning & Development Team is building learning for the FUTURE – rethinking not only the content we produce, but the way content is consumed. We are a team of product and Learning & Development specialists who work closely with science, technology, and product management to drive new ways of learning in the workplace for global hiring at Amazon. We’re seeking a Sr. Learning Experience Designer (LXD) to develop world-class learning solutions for our customers worldwide within our interviewing and recruiting technology learning products. In this position, you will be an architect and leader in creating and improving learning products. You will work on instructional design projects that utilize your expertise in adult learning theory, technology, and design to enhance the learning experience of Amazonians. The solutions you create will enable improved employee experiences, shorten lead times to proficiency, and provide performance support at the point of need. Key job responsibilities• Design and develop innovative learning solutions for Amazon's global TA workforce, leveraging educational technologies and instructional design principles• Create engaging multimedia content, including e-learning modules, video scripts, and interactive elements for TA Tech products and processes• Manage multiple learning projects simultaneously, from conception to deployment, meeting timelines in an ownership-focused environment• Develop and standardize the training product suite, including templates, assets, and style guides• Partner with cross-functional teams to optimize processes and create just-in-time learning solutions for new and existing TA learning productsA day in the lifeAs the Sr. Learning Experience Designer, you'll play a crucial role in aligning team outputs with high-value learning opportunities, enhancing learner experiences and driving internal development processes across stakeholder teams. Our expanding training portfolio includes TA Tech products for recruiting teams, hiring managers, interviewers, and Bar Raisers. Your responsibilities will extend beyond creating learning products for processes, policies, and skills development; you'll be instrumental in building our tech training product suite from the ground up, including templates, standard training assets, and style guides. In this role, you'll leverage your ability to balance efficiency with quality, crafting impactful learning solutions that meet both time-sensitive needs and high standards of excellence.You thrive in a challenging, yet highly engaged environment, having the ability to connect the dots organizationally, network effortlessly and influence various roles, levels and profiles to drive collaboration. You have experience with graphic design tools (e.g., Adobe Suite, Figma, Stencil, etc.) and in writing/manipulating code to make learning development software work for you, particularly for accessibility. You lean into using new tools and methodologies, like GenAI and evaluation practices, to develop products for today’s modern learners.Day-to-day will include leading the consultation process with other L&D team members and stakeholders, developing project plans, working with cross-functional teams on process and design optimization, writing content (e.g., video scripts, text assets, knowledge checks, etc.), designing graphic elements that support learning (e.g., process maps, infographics, characters, etc.), and building training end-to-end. About the teamTA Learning & Development consists of program and product managers, content specialists, and learning experience designers. The team works across multiple products, tech, science, analytics, recruiting, and L&D teams to provide training and development-based learning paths to all new and existing interviewers, hiring managers, Bar Raisers, and recruiters world-wide. Our products reach over 5,000 unique leaners monthly.BASIC QUALIFICATIONS• Bachelor’s degree in instructional technology, educational technology, organizational development, or related field or experience in instructional design or learning experience design• Advanced multimedia development in graphic design, audio, video, and/or animation (e.g. Adobe Illustrator, Photoshop)• Experience in authoring tools, such as Articulate Rise, Articulate Storyline, Camtasia, Vyond, or similar• Experience writing custom code and/or basic web development (HTML, Java, CSS) ...

As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.Customers are rapidly adopting AWS as a way to build scalable and cost-effective web and IT solutions for their businesses. To do that effectively, they need training to help build their technical skills and develop proficiency with AWS. AWS Training & Certification is developing highly technical instructor-led courses with hands-on labs (ILT), digital learning courses that can be accessed 24x7, and self-paced labs that get customers deep into AWS technologies. This role gives the opportunity to learn, to teach, and to play at the same time as you develop training.Our Technical Curriculum Developers will have excellent writing skills, a healthy technical domain expertise, and the ability to translate technical processes into easy-to-understand activities/simulations. Additionally, our ideal candidates will have experience developing/delivering training and above all, a passion for learning.Key job responsibilitiesAs a member of the Content Development team, this role is responsible for building the learning content for each learning node within the game.Responsibilities: (What’s cool about this job?):· You get to play! Dive into AWS technologies and solutions, covering domains such as Machine Learning, Generative AI, Storage, Gaming, High Performance Computing, Enterprise Applications, Migration Strategies and other solution areas, to understand the services and develop effective training for our AWS customers.· You get to work across AWS teams! Work with audience representatives to understand training needs and collaborate with Subject Matter Experts across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training.· You get to make things happen! Whether you’re building relationships with service teams to shape content, or facilitating requirements gathering sessions to define innovations on how training is absorbed, you’ll be a key influencer on how AWS educates customers on services and features.A day in the lifeTechnical Content Developers (TCDs) research, design and build learning content for AWS Game-based learning products. This includes collaborating with subject matter experts to design and then build hands-on labs, in-game dialogs, topic videos, and solution diagrams. TCDs regularly develop and maintain Python scripts for content delivery. TCDs work closely with other TCDs and the game development team during the content production cycle. For quality control, TCDs play the game just like our customers, always looking for ways to improve the customer experience.About the teamThe AWS Game-based Learning team is committed to delivering new and exciting learning opportunities to AWS customers by building game-based learning worlds. We are all passionate about learning, knowledge transfer, and the AWS solutions that we teach.About UsAs cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded employee and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years demonstrated experience building or supporting AWS solutions, along with experience writing Python scripts.- Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows) ...

Do you have a strong background in building the right organizational effectiveness solutions that proactively address business-critical problems or organizational issues that are presently in front of you? Do you have the ability to look across multiple projects to see the overlaps and connection points that others might miss? If so, we have an exciting opportunity to drive organizational effectiveness across the AWS organization. As a Senior Manager of Organizational Effectiveness, you will lead a high impact team that partners with AWS business leaders to de-risk and optimize areas that challenge AWS's ability to operate as a well-designed, well-oiled machine. You will spearhead solutions for designing or re-engineering organizations, driving team effectiveness and high-performance teams, and managing large-scale organizational changes. You will distill numerous inputs/ideas into meaningful actions and culturally relevant recommendations on what we should be doing next. You will help organizations and senior teams define their tenets and articulate their vision, mission, and business strategy. You will guide senior teams as they solve for conflicts or ambiguities in roles, responsibilities, and work processes. You will examine group processes to help organizations build mechanisms for effective group problem solving and decision-making. This role requires strong partnership with our HR business partners and business leaders across a fast moving, global, and matrixed organization. Flawless consulting and influencing skills are essential since you will be required to interface effectively and communicate convincingly with professionals at all levels, including C-level executives. Some example projects you will work on include: • Partnering with senior business leaders to address organizational design, operating model, and strategy development opportunities• Conducting organizational analysis to understand root causes to organizational performance issues and opportunities• Partnering with our research scientists to uncover organizational bottlenecks and health factors to identify organizational effectiveness opportunities• Building high-performing team effectiveness mechanisms and interventionsKey job responsibilities• Know Your Customers. Understand their priorities, what they are saying, and more importantly, what they aren’t. Deliver and drive value for them.• Innovation. Appreciate what exists, identify why it works. Then rebuild it or build something totally different that derives even MORE value.• Judgment. Take different perspectives and business needs, develop a solution that works, move the ball forward. Be able to support your opinions with sound reasoning grounded in the business.• Program management. Build plans with clear objectives, milestones, senior stakeholder alignment, and measures of success. • Numbers. Data. Love them, use them. Be more than comfortable with spreadsheets and be able to tell someone what the numbers are actually saying.• Thinking big. How do we build it bigger, better, faster? What aren’t we thinking of?• Prioritization. There will be a constant flow of work, both tactical and strategic. Determine what gets done first and why, while managing a plan for what to do with everything else.• Building relationships. Partner with business and operations leaders, HRBPs and corporate central teams. Share best practices, partner on solutions, and move the organizations forward together.• Consulting. Utilize past experience, deep knowledge of processes and policies, and knowing what’s going on across our organization to create custom solutions and localize as needed.• Communicating. Share your ideas, listen to others, follow-up, and follow-up again.• Teaching. You are the expert in this space. Share what’s in your head. Scale you.• Resourcefulness. If you don’t know it, that’s ok. But you should know where to go for the answer or how to find out.• Bias for Action and dealing with ambiguity. Sometimes it is not clear how we are going to get there. Can you help carve a path? How fast can you do it? What are the tradeoffs? About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• 10+ years of Organizational Effectiveness experience in a fast-paced environment. •People management experience.• Mentor and support team members. • Strong strategy development, organizational design and operating model optimization skills. • Ability to operate within a global, matrixed environment.• Experience and skills in building scrappy, scalable solutions that make a difference. • Ability to work in a highly ambiguous environment and interest in in working with a global team.• Ability to handle responsibilities independently, while exercising good judgment in problem solving and keeping team members adequately informed. • Ability to influence and partner with different levels of the organization, up to the C-level, to achieve results. • Ability to work efficiently and accurately in time sensitive matters and organized to manage and track multiple priorities simultaneously – grace under pressure and the ability to switch gears at a moment’s notice. • Excellent written and verbal skills as well as prioritization and planning skills – with strong attention to detail. • To be successful, the person in this role will need to demonstrate analytical capabilities, a process improvement mentality and ability to influence others with data-driven recommendations. ...

The Amazon Web Services (AWS) Data Center Learning Team is looking for Sr. Certification Specialist who wants to be a part of building exciting and new offering for AWS Data Centers. Our infrastructure is rapidly changing and growing to adapt new technical solutions such as machine learning. To manage that growth effectively, Data centers need to have a reliable method of assessing the skills of their people and identifying gaps in skills coverage of their staff. Data Center Learning is developing a Certification program which will provide reliable assessments of work ready staff. You’ll play a key role in defining how these assessments work! You will have an opportunity to apply your knowledge within behavioral psychology, organizational development, business analytics and data science. And above all, you will have passion for learning.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Based on the inputs from the Global Business Owners, develop a competency framework for a wide range of data center roles and define behavioural indicators for each competency - Design or select assessment tools (e.g., behavioral interviews, psychometric tests, situational judgment tests) that accurately measure the defined competencies.- Work with your peers on the Certification team to integrate skill-testing tools that can provide reliable and valid measurements into a coherent certification examination strategy- Use statistical analysis to validate the assessments, ensuring they are reliable indicators of performance globally- Collect and analyze assessment data to identify trends, gaps, and areas for improvement in assessment methods and workforce competencies- Present insights to stakeholders with recommendations on organizational learning strategies- Gather feedback from stakeholders, assessors, and participants to refine the assessment program regularly- Monitor program impact and effectiveness, updating competencies or tools as organizational needs evolveA day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Degree in organizational psychology, data science or a related field- 3+ yrs of experience in talent assessment or organisational development- Experience in working with psychometric principles, job analysis techniques, and assessment tool validation - Proficiency in data analysis tools amd experience in working with survey design and feedback mechanisms- Outstanding analytical skills and an ability to interpret complex data and turn it into actionable insights ...

Reliability, Maintenance, and Engineering (RME) is hiring for an Amazon Robotics (AR) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs.In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience fault-finding within MHE (Material Handling Equipment)/Automation systems.- Experience with planned/scheduled preventative maintenance systems.- Experience in conveyor maintenance, motor controllers/inverters.- 3+ years of Microsoft Office products and applications experience.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

The Operations Risk & Compliance (ORC) Talent Development team is looking for a Learning Experience Designer to reimagine compliance training through engaging, gamified, and decision-based learning. This role collaborates with program managers and subject matter experts (SMEs) globally to develop learning and performance support solutions, including virtual and instructor-led training, videos, eLearning modules, simulations, learning games, and electronic performance support systems. In this role, the ideal candidate will apply knowledge of learning science, design, and instructional technologies to create and improve learning environments at scale. The role will continuously improve learning programs to drive content relevancy, utilization, innovation, and operational excellence.Key job responsibilities- Lead the analysis, design, development, implementation, and evaluation of learning programs.- Collaborate with senior leaders, subject matter experts, and Learning Business Partners to conduct detailed training needs assessments.- Use graphics and multimedia to design visually engaging learning content.- Conduct task analysis to determine the optimal learning modality for skill development and proficiency.- Identify knowledge gaps and develop solutions to improve learner retention, job performance, and adherence to regulatory standards.- Develop e-learning modules, ILT facilitator and participant guides, reference materials, and other learning resources.- Establish standardized processes and templates for consistent and scalable learning solutions.- Implement evaluation strategies to measure the effectiveness and business impact of learning initiatives.- Track and manage curriculum in the Learning Management System (LMS), continuously assessing the effectiveness and scalability of delivery methods.- Continuously innovate and produce visually stunning content that captivates and raises storytelling standards.- Stay up-to-date with industry trends, consistently improving content quality and impact.- Manage multiple projects in a fast-paced and ambiguous environment, with minimal oversight.About the teamThe ORC team ensures compliance with safety laws and regulations across global marketplaces, supporting Amazon’s commitment to safety and regulatory adherence. The ORC Talent Development team develops impactful learning solutions to transfer knowledge, enhance individual and organizational performance, and achieve Worldwide Operations goals.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 5+ years’ experience in instructional design, training program management, and project management- Available online portfolio- Bachelor’s Degree (or equivalent post-secondary experience) in Instructional Design, Education, Business Administration, or a related field- Proficiency in performance analysis, learning needs assessment, the design and development of learning and performance support solutions, and evaluating program effectiveness- Experience with Microsoft Office, Adobe Creative Cloud, and eLearning development software (e.g. Articulate 360, Adobe Captivate, Camtasia)- Ability to travel as needed ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Controls Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs. In order to be effective, the candidate should have completed post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and remote, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Experience as a trainer and ability to manage a classroom of learners- - Experience as a trainer and ability to manage a classroom of learners- - • Advanced knowledge of automation and control systems, such as programmable logic controllers (PLCs), human-machine interfaces (HMIs), and supervisory control and data acquisition (SCADA) systems.- - • Experience in advanced automation and industrial control systems for material handling equipment, including PLC programming, servo and variable frequency drives, vision systems, and electrical distribution systems; able to troubleshoot, recover from breakdowns or implement system work-arounds to maintain equipment production.- - • Experience conducting planned maintenance, repairs and replacement of control cabinet components such as motor controllers, inverters, power supplies and industrial computers.- - • Skilled in both electrical and mechanical disciplines; proficient in interpreting both mechanical and electrical drawings.- - • Experience developing training materials, job aids and online tutorials.- - • Excellent communication skills for the purpose of knowledge transfer and skill development.- - • Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- - • Experience with planned preventative maintenance systems.- - • 3+ years of Microsoft Office products and applications experience.- - • Has received formal training or accreditation in industrial controls/automation, mechatronics, electrical, mechanical or other related disciplines. ...

At eero we make world class products for our customers to enjoy. Behind those world class products are the teams that support end customers; customer support, field technicians, technical sales teams; ready to assist customers who have questions or need support. We’re looking for a Technical Trainer to join our team, who will own the learning experience for eero technical customer support in Boise Idaho. The ideal candidate is obsessed with the customer experience, forward-thinking with creativity and a passion for creating and delivering training. Key job responsibilities- Design, develop and deliver training that supports multiple modalities, including virtual, in person, and self-directed learning- Act as the subject matter expert and field questions about policies, tools, and practices in real time- Facilitate the collection and submission of feedback and technical issues from learners- Partner with leaders across eero to identify areas for improvement and innovation- Work with the broader Learning and Development team to develop training to address learning opportunities- Meet all project and program deliverables- Continually improve learning content in response to learner needs, feedback, and data- Track and report on key KPIs including completion, learner retention, proficiency, and business impact- Model all content with accessibility as a primary tenant. Reinforce inclusive presentation methods and consider all audiences in delivery- Proactively represent customer feedback and advocate for product and process improvementsA day in the lifeAs a Technical Trainer for eero CS, you’ll work closely with leaders throughout the business to understand and prioritize training needs for each audience. You’ll review training materials, constantly iterating to improve the learning experience. You’ll partner with leaders across eero to understand the unique opportunities for each audience and develop training programs to improve learner performance, tracking against key business outcomes.BASIC QUALIFICATIONS- 3+ years in a Technical Training or Learning and Development role- University degree or equivalent experience in Adult Learning, Learning and Development, or related fields- Strong business acumen with a track record of success- Excellent communication skills and ability to convey insights from complex analyses to internal and external entities- Ability to think strategically and tactically with attention to detail- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success- Experience developing and facilitating technical content, distilling complex topics for a wide range of audiences and levels of expertise- Experience using authoring tools such as Storyline, Camtasia, Captivate- Capable of working closely with data and using analytics to problem-solve- Ability to travel both domestically and internationally (<25%)- Ability to effectively manage time, and prioritize multiple tasks of competing priority ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Material Handling Equipment (MHE) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business units, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers, as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This includes using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business Key Performance Indicators (KPIs).In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysAbout the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience in MHE maintenance including, conveyors, sortation systems, and other powered package-handling equipment.- Experience fault-finding within Material Handling and Industrial Equipment systems.- Experience with planned/scheduled preventative maintenance systems.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- 3+ years of Microsoft Office products and applications experience.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...