Human Resources

As the Senior Program Manager for Recruiter Enablement and Adoption, you will be responsible for building and owning an initiative to improve the overall recruiter enablement through the effective use of marketing resources. You will deeply understand the recruiting journey by creating a comprehensive recruiter journey map, and then work closely with the marketing team to develop solutions that enhance recruiter enablement and the candidate experience.Key job responsibilities- Build and maintain a detailed recruiter journey map to provide TA stakeholders with a visual representation of the marketing resources available at each stage of the recruiting process- Identify gaps in the current recruiter enablement offerings and work with the marketing team to develop solutions to address those gaps- Drive broad adoption of the marketing resources among the global recruiter community, tracking usage and reporting on the impact- Work closely with the broader PM community within the WWAS TA organization to understand their challenges and help implement enablement solutions- Establish a network of key POCs embedded within each TA vertical to serve as partners for promoting awareness and adoption of the marketing resources- Collect feedback and insights from the POC network to inform the continuous improvement of recruiter enablement offeringsAbout the teamThe Amazon Stores Talent Acquisition Marketing, AMER (Marketing) is dedicated to enable Talent Acquisition teams across Operations, Consumer and G&A in the Americas.Our main role is to enable TA teams to reach and engage with potential candidates by providing resources to learn about their audience and how to reach them, while proactively building marketing programs to fuel the talent pipeline. We manage programs across employer brand and recruitment marketing to deliver a best-in-class candidate experience while empowering recruiters to improve awareness of and consideration for the roles they support.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Proven track record of driving cross-functional initiatives and delivering results- Excellent stakeholder management and communication skills- Strong analytical and problem-solving abilities- Experience creating journey maps and developing data-driven solutions- Passion for improving the recruiter and candidate experience- If you are an experienced program manager excited about the opportunity to transform recruiter enablement, we encourage you to apply for this role. ...

At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.Key job responsibilitiesKey job responsibilitiesManagers collaborate using different communication channels with the HR Partners to support sensitive and often complex employee issues including disciplinary and performance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats (circles, lunch and learn sessions etc.) to educate Managers on relevant people matters. The HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.1. Employee Relations & Support:- Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers.- Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.- Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.- Coordinate with the legal department and the ER POC on ER matters, and conduct investigations.2. Performance management:- Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.- Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate3. Talent Management and People Development Consulting:- Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.- Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.- Support managers and employees in identifying training opportunities to further develop functional and managerial skills.- Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.4. HR General:- Act as stewards of the employee experience and Amazon “culture keepers”. - Act as POC and Program Manager for people tools, processes, programs or projects. - Manage implementation and review of those.Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness.- Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.A day in the lifePer the internal transfers guidelines, please reach out to the hiring manager for an informational through the "Informational Request" button on the job page.BASIC QUALIFICATIONS- Bachelor’s in Human Resources or related field - 5 years of relevant Human Resources experience ...

Do you want to use your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If you do, People eXperience Technology Central Science (PXTCS) would love to talk to you about how to make that a reality.PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that both improve Amazonian’s wellbeing and their ability to deliver value for Amazon’s customers. We work with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world.As an applied scientist on our team, you will work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, define the science vision and translate it into specific plans for applied scientists, as well as engineering and product teams. You will partner with scientists, economists, and engineers on the design, development, testing, and deployment of scalable ML and econometric models. This is a unique, high visibility opportunity for someone who wants to have impact, dive deep into large-scale solutions, enable measurable actions on the employee experience, and work closely with scientists and economists. This role combines science leadership, organizational ability, and technical strength.Key job responsibilitiesAs an Applied Scientist, ML Applications, you will:• Design, develop, and evaluate innovative machine learning solutions to solve diverse challenges and opportunities for Amazon customers• Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner.• Partner with the engineering team to deploy your models in production.• Partner with scientists from across PXTCS to solve complex problems and use your team’s expertise to accelerate their ability get their work into production.• Work directly with Amazonians from across the company to understand their business problems and help define and implement scalable ML solutions to solve them.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse ...

Amazon is seeking a multitasking and self-motivated individual to support two Directors in the Hiring Software Delivery (HSD). This exciting role requires attention to detail; the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important, as is a good sense of humor. Key job responsibilitiesOwnership of calendar management for 2 Directors. Plan, negotiate, and schedule meetings to accommodate managers and others. Use discretion and judgment to determine priority of meetings.* Manage domestic and international travel arrangements.* Complete business expense claims promptly and follow up on reimbursements if necessary.* Communications (editing, writing, emailing, announcements, reviewing etc).* Utilize time management and organizational skills to juggle responsibilities and strategize efficiency and priority.* Organize and maintain information that may be sensitive, confidential or technical in nature.* Identify opportunities to improve work processes to leverage own and department's workload.* Collaborate with other Executive Assistants and business partners on key business events and meetings.A day in the lifehe successful candidate must be able to communicate well with a positive team environment and take swift, effective action whilst proactively solving complex problems with little to no guidance. The position requires the ability to work successfully within a fast-paced team environment, build effective working relationships, maintain a comprehensive awareness of the organization and become the “go-to” person for support activities. Ability to handle confidential information and maintaining professionalism in dealing with Leadership Team MembersAbout the teamHiring Software Delivery (HSD) builds solutions enabling Amazon to hire the global workforce required to deliver on behalf of customers. Our services are designed to get the right people into the right roles as fast and as efficiently as possible.BASIC QUALIFICATIONS- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

Amazon’s mission to be Earth’s most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.As we strive to be Earth's best employer, our global HR teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on safety, engagement, technology and innovation.Broaden your HR knowledge to elevate your performance and unleash your potential as you take your HR career in exciting new directions.As an HR Business Partner on the Amazon Logistic's People eXperience and Technology (PXT) team, you will provide HR generalist support to a large population of hourly employees as well as business leaders. This role provides the opportunity to do a variety of tactical and strategic work in an environment that encourages both independent initiative and collaborative teamwork. You will partner with business leaders to deliver HR initiatives focused on internal customer service, employee onboarding, talent management, and employee engagement. You will understand the importance of accurate and timely HR metrics as well as their inputs and impacts. In addition, you may lead and develop a team of entry-level HR employees and own projects or programs that impact the business or the broader HR team. To be successful in this role, you must understand business goals and prioritize them through high-impact work. You will influence your team and business leaders by providing HR expertise, sound judgment and data-driven recommendations that improve employee experience and business performance.Key job responsibilities- Examine situations thoroughly, check for and mitigate personal biases, and make high-judgment decisions that align with the intent of policies and minimize risk. Ensure fair and consistent application of all company policies and compliance with laws and regulations. Take partners or escalate when next steps are unclear. - Prioritize the employee experience and following up on matters that are critical to protecting it, such as safety, pay and scheduling. Propose solutions and take partners to resolve issues quickly. Ensure that next steps are consistently communicated to employees.- Participate in talent development and talent management processes with business leadership. Respectfully challenge talent outcomes and ensure business leaders are trained to conduct effective career growth and performance management discussions. Provide feedback and coach leaders to successfully manage complex employee issues while meeting organizational goals.- Use data and metrics to identify trends, anticipate business needs, and implement action plans focused on employee experience and organizational health.- Set culture and talent goals with business leaders. Review culture and talent management data regularly, create action plans to address opportunities and routinely assess their effectiveness. Champion change focused on creating and fostering a diverse, equitable and inclusive environment for all employees.A day in the lifeA typical day in this role involves providing strategic and tactical leadership direction, executing on people initiatives, providing internal customer support, advising and coaching employees and leaders through development and performance matters, and driving HR functional excellence and process improvement. This role operates with autonomy and requires discretion and a hands-on approach to monitor the "pulse" of the employees to ensure a high level of engagement. The Sr. HRBP routinely partners with leaders at multiple levels of the organization to develop forward-looking strategies and goals focused on the employee experience and operational objectives.About the teamAmazon Logistics' (AMZL) goal is to provide customers with an incredible package delivery experience. We partner with a network of independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of human resources generalist experience, or a blend of HR and Operations ...

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Amazon is seeking an operations-oriented leader to join our Workforce Staffing (WFS) team. This role will focus on providing our candidates with the same amazing experience that our customers have come to expect from Amazon.com. The WFS Regional Manager will focus on these main areas of high volume hiring: Candidate Experience and Supply to Labor Demand and the Multi-Channel Generation of Applicants. The ideal candidate will possess a strong analytics background that enables him/her to manage quantitative planning and a demonstrated ability to think broadly and strategically about the talent supply chain. This individual will lead the analysis of labor supply and demand across a large geography composed of multiple WFS hiring teams (known as Nodes), which support Amazon operational sites. He/she will collaborate with the centralized applicant sourcing, advertising, analytics, business operations and finance teams to deliver effective delivery of workforce strategies across different employee types. On the Candidate Generation side, this leader will focus on engaging with the local community, labor market dynamics, process improvement, and labor strategy development. The individual will foster a collaborative team environment and a strong culture that ensures delivery of efficient, effective, candidate- focused hiring experiences and ensures their teams meet and exceed key performance indicators. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. The best candidates will draw on extensive knowledge of operations, community engagement, and talent supply chain management and be able to forge dynamic relationships with business partners.Key job responsibilities• Management of the talent supply chain utilizing lean methodology• Management of candidate cycle time, conversion rates and applicant funnel metrics to benchmark or above• Alignment with finance and operations partners to optimize labor acquisition strategy• Demonstrated return on investment from community engagement strategies• Meet or exceed associate experience service levels and KPI’s measured by hiring activity results and defect reduction• Deliver Monthly business reviews• Growth of team’s core and advanced skills sets measured by progression in their career path• Must be able to travel as needed to conduct events in various locations within your designated assigned geographical area. Local travel up to 75% required.• This is not a virtual roleBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 5+ years of experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related- Experience managing and prioritizing business types and locations, projects and relationships ...