Human Resources

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as into everything that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We are customer obsessed, working backward from customer needs in everything we do.We seek a talented Technical Program Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and project management / PMO skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you.You are highly organized, communicate roadmaps clearly and transparently, and relish getting things done in a structured and controlled manner. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You will understand risks, issues, blockers and show strong bias for action in resolving these to ensure the success of our program. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. You hold our team, as well as partner teams, accountable and to high standards; you have a “whatever it takes” attitude about delivering results. You have demonstrated experience with technical program management in software development, from scoping/writing requirements, testing, CI/CD, technical design review and operational excellence.This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy. Establish foundational support for the program from inception, including establishing and owning internal mechanisms such as business reviews, bi-weekly updates, internal wiki pages, etc. Support delivering the roadmap for IXT-owned products by partnering closely with product managers to triage tickets, establishing mechanisms to engage with cross-functional teams and identifying ways to improve our products’ performance. Use data to drive and measure process improvements that enhance our operational effectiveness. Partner closely with product and engineering in the development of new technologies built-for-builders, in a continuous effort to deliver a world-class customer experience, Born Inclusive for all Amazon employees and customers. Serve as a technical leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process. Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The role leads the HR function for the Devices Design Group (DDG) led by a VP within the Amazon Devices and Services (D&S) organization. DDG’s charter is to leverage design to create a seamless customer experience across our various device offerings and enrich day to day lives of the customer. This organization owns the product design for all Amazon devices including but not limited to FireTV, Tablets, e-readers (Kindle), Echo Family of Devices (EFD), Alexa voice and interaction, and new to the world products and services. Key job responsibilitiesAs a Principal HR leader, you will provide strategic leadership and expertise in the areas of Organizational design, Culture and Talent. You will own, and be instrumental in initiating and driving initiatives within your business to solve business problems. You will work with senior leaders within the organization, requiring you to collaborate with COE (centers of excellence) teams, HR Services and local/regional HRBP teams. We are a data-driven company, with critical thinking, metrics driven success measures, a strong focus on execution, and high judgement, being crucial to success in role. The right candidate will be willing to be hands-on and demonstrate the ability to influence business leaders applying the capabilities above.You will partner with your leaders to help find, grow and keep Earth’s best talent. You will be a champion of Amazon’s culture and values, partnering with your clients to help them build customer-obsessed teams.The individual in this role must be able to work well with peers in influencing implementation and interface effectively with professionals at all levels of the organization. You will need business acumen, strong communication and writing skills, ability to influence, strategic thinking, project management skills, as well as the ability to thrive in a fast paced, environment. BASIC QUALIFICATIONS•Bachelor’s degree in Human Resources or related field•10+ years of relevant Human Resources experience•Experience managing performance, assessing talent, and coaching leaders, including executive talent•Experience working with global teams, and driving organizational change initiatives and developing talent management plans for a global organization•Strong analytical skills ...

Please note the following eligibility requirements to apply for this role:• Graduate from Bachelor's degree program between 12/2025 and 6/2026.• Ability to relocate nationwide. Relocation assistance provided, if eligible.• Ability to complete 12-week internship between May – August 2025.• We are unable to offer visa sponsorship for this role.Elevator PitchAt Amazon, we are excited to offer undergraduate students the opportunity to launch into big careers with limitless possibilities. We look forward to meeting you and your classmates this year.We know searching for an internship is as much about finding a company where you can picture yourself being successful as it is about finding the right full-time role. Amazon’s HR Generalist internship is focused on people operations and preserving Amazon’s peculiar culture in the way we attract, hire, and develop talented people.Day in the lifeIn this role, you will manage a project from beginning to end with one of Amazon’s HR teams in North America. Projects will vary from working with compensation, HR managers and business partners, onboarding, training and development, talent acquisition, or international HR. This internship is a project-based, educational opportunity intended to prepare students to enter Amazon’s Global Human Resources organization. You will spend 12 weeks learning about Amazon's peculiar approach to hiring and developing the best professionals by working with experienced senior management and business partners, as well as cross-functional HR support teams. You will get a 360-degree view of Amazon’s approach to HR, where you will see managerial strategy and concepts come alive in a fast-paced environment that showcases everything that goes on behind the scenes to ensure our teams have what's needed to develop and retain a high-powered workforce.Do you thrive in a dynamic, fast paced environment? Would you like the challenge of delivering a continuously improving employee experience? Can you think broadly about creative solutions and work to implement process improvement across our HR teams worldwide? If the answer is yes, the HR Generalist internship may be right for you.BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2025 and June 2026.• Able to work 40 hours a week throughout the course of a 10 to 12-week summer internship between May through August 2025. ...

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as those that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. In this highly strategic, people manager role, you will work closely with cross-functional teams across Amazon to enable the delivery of transformative inclusive experiences. You will be relentlessly focused on providing Amazon's builders with the processes and tools that will make it effortless for teams to build truly inclusive products. This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities• Hire, motivate, mentor, and grow a high-performing engineering team, providing them with appropriate opportunities to succeed in their career objectives.• Collaborate with cross-functional teams: Work effectively with product managers and software engineers on other Commerce Platform teams to ensure the successful delivery of features.• Ensure timely execution of key organizational automation goals and customer launches by removing blockers and reducing execution risks.• Work closely with the leadership team to provide input on OP1, roadmaps, and strategic discussions.• Be deeply involved with engineers to architect and develop the best technical designs and approaches.• Build operational excellence to reduce lead times and maintain the operations of critical services.• Clearly communicate technical decisions and progress to both technical and non-technical audiences.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Amazon's mission is to be Earth's most customer-centric company and to get there, customer obsessed, talented, and driven individuals are needed. Americas Stores Tech Talent Acquisition (ASTTA) team is looking for a Full Life Cycle Recruiter (FLC) to play a critical role in our hiring ecosystem with a primary focus on recruiting and closing for higher volume tech job families including Business Intelligence Engineer (BIE), Data Engineer (DE), Software Development Engineer (SDE), Software Development Manager (SDM), Technical Program Manager (TPM), and our specialty tech roles (ex: Science, Design, Economists).As an ASTTA Full Life Cycle Recruiter (FLCR), you build business acumen, develop productive partnerships, and cultivate skills to influence through data. You serve as the sourcing and closing subject matter expert (SME) with a strong focus on hiring highly qualified candidates through in-depth profile calibration, leveraging actionable insights to improve candidate throughput and create long lasting impact to Amazon. You follow a candidate-centric model created by removing obstacles and ambiguity in the hiring process, with clear benchmarks of success. Key job responsibilities• Recruit passive candidates through proactive market research, assess them against top talent and Amazon’s culture described in our leadership principles. • Manage and prioritize searches to ensure well qualified and diverse talent pipelines are provided on-time, leveraging a range of metrics and key performance indicators to deliver results.• Utilize industry trends, competitor activities, and market conditions to develop innovative sourcing methods and scalable candidate pipelines, complemented by proven strategies to consistently identify, attract, and close top-tier candidates. • Screen and attract top talent by assessing candidate skills, qualifications, and by guiding them throughout our hiring process, setting them up for success. • Use best in class candidate engagement techniques to build rapport and develop sophisticated closing strategies that seek for role fit and success in the role.• Collaborate cross functionally and partner with fellow Recruiters, Recruiting Coordinators, and Strategic Demand Advisors (SDA), to ensure that talent needs of customers are met.• Create exceptional candidate experience, efficiently organize, effectively communicate, prioritize, push back when necessary, and demonstrate a strong sense of urgency, all while being customer focused and collaborative.• Meet key performance indicators (KPI), such as pipeline activity, conversion ratios, candidate experience, and cycle times. • Set accurate expectations on compensation and leveling, effectively negotiate offers and ensure smooth onboarding. • Actively participate in interview loop construction and interviewer calibration to ensure all interviews are well aligned with the role and job requirements.• Continuously invest time in expanding knowledge base as industry standards and trends change and shift. • Participate in project work focused on building operational efficiencies, continuous process improvement, improving recruiter productivity, etc. BASIC QUALIFICATIONS• 3+ years of corporate and or search firm progressive technical recruiting including full life cycle recruiting experience• 3+ years closing candidates and negotiating offers • 3+ years managing and prioritizing multiple searches, projects, and client relationships ...

At Amazon we are committed to being Earth’s Best Employer and the Most Customer-Centric Company. To achieve this, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees (Builders) and you would play a key role in that journey! Our HR Partners care deeply about the employee experience, proactively listening to Builder sentiment, and serving as a connector between Builders, managers, and HRBPs.This is an on-site role based in the Data Centers it supports 100% of the time. It also requires travel to other site locations within the cluster on a weekly basis.The team has opportunity to work out of the following locations: Canton, MS, USA | Hermiston, OR, USA | Herndon, VA, USA | Lithia Springs, GA, USA | Santa Clara, CA, USA | Sterling, VA, USAKey job responsibilitiesThe Data Center Operations Site HR Partner in our Builder Experience Team (BeXT) focuses on the Builder experience. In this role, you will collaborate with Data Center Operations leaders, HRBPs, and partner teams to innovate, implement, and deploy HR strategies from talent and performance management, compensation, employee relations and other HR functions across the cluster of Data Centers you support. This role also has a special focus on leveraging Builder listening mechanisms to proactively monitor and analyze Builder sentiment trends, and provide regular sentiment updates and recommended actions to site leadership and HR Business Partners. To thrive, you will need a flexible skill set, including the ability to manage multiple scenarios utilizing HR expertise, consulting skills, and influence. You will also need to connect sentiment trends and other HR data to the bigger picture goals of the operation, while diving deep into the details, collaborating and consulting across teams.A day in the lifeAs a Data Center Site HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities:-Proactively leverage Builder sentiment data to advocate for Builders’ needs so they feel fully engaged in the work they do and valued for who they are.-Partner with leaders at multiple levels of the organization to develop proactive strategies and goals focused on the Builder experience.-Actively engage with Builders by conducting weekly Gemba Go See (GGS) walks.-Partner with cross-functional teams such as HRBPs, Employee Relations, and Labor Relations to align on Builder engagement actions. -Apply your knowledge of HR fundamentals to problem solve and influence in diverse populations -Work in a fast-paced and complex changing environment driven by continuous innovation-Consult, coach, and develop site leadership through decision making with empathy and sound judgement; collaborate and action on talent management processes, people development and performance management, compensation, and employee relations issues.-Foster and role model an environment of inclusion for all Builders.-Exercise high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns.-Support Builder queries and situations with discretion and expertise, navigating Amazon Policies and applying high judgement as necessary. -Actively promote adoption of technology and self-service. -Collaborate and influence multiple levels of the organization, ranging from Builders to senior leaders.-Conduct workplace investigations in collaboration with Builder Relations.-Own and deliver site specific people projects in partnership with site leadershipAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS-Bachelor’s degree or higher in Human Resources, Labor Relations, Business/Management, Psychology, or a related field-3+ years of relevant Human Resources Generalist experience ...

We believe that everyone who comes to Amazon should be able to build their career, and we are ready to support our employees wherever they are on their educational journey! Career Choice, one of Amazon's flagship upskilling programs, empowers employees to learn new skills for career success at Amazon or elsewhere. We meet individual learners where they are on their education journey through a variety of education and upskilling.The Career Choice team is looking for a driven, talented, and experienced program manager to join our onsite execution team. A successful candidate will be someone who is comfortable with all elements of ideation, communication, program management, customer research and branding. This role, within the Career Choice marketing team, will be responsible for onsite engagement and deep collaboration with HR partners across our fulfilment network. Additionally, this role will support marketing campaign planning, marketing tactics, and employee insights. This role will develop launch marketing strategies in close collaboration with cross functional teams. You will be responsible for developing and executing content experimentation initiatives, analyzing metrics and providing actionable insight into performance, as well as making recommendations on marketing plans. In addition to strong marketing skills, the candidate must have strong strategic and systems thinking, organizational skills, experience supporting multiple teams, and acute attention to detail. Excellent communication, presentation, and interpersonal skills are a must.Key job responsibilities- Event Management: Responsible to project manage and execute Schools fairs and other Career Choice events across NA – USA, Canada and Costa Rica. Coordinate with program team and site successful execution and employee satisfaction. - PXT Engagement: Communicate to PXT across NA sites any program updates ensure PXT engagement and continuous support. Manage PXT channels such as monthly email, & wiki page. Including content strategy and performance measurement. Develop experiments based on customer insights that drive participation growth and value from the program.- Onsite campaign support: Support Career Choice marketing team with onsite campaign execution including onsite marketing material delivery and placement. - CC TV Management: Accountable to manage 80+ Career Choice onsite TVs, ensure its readiness and effectiveness. Create and develop materials and engaging content to be launched into CC TVs. - New Site launches: Monitor new sites launching in the NA and ensure they receive onboarding to Career Choice, access to marketing materials etc.- Reporting: Own weekly and monthly reporting of the marketing activities and performance of marketing assets. Report to Snr. Manager onsite performance, contribute to QBRs and MBR. - Support Storytelling: Support with Career Choice storytelling in NA by searching for program success stories, delivery of onsite celebratory content or coordinate filming of user generated videos. - Support Case management: Support case management for Marketing and event related cases from PXT stakeholders. Continue driving content improvements (e.g. wiki FAQs) to reduce re-occurring PXT cases.- Develop experiments based on customer insights that drive participation growth and value from the program- Create messaging strategies to highlight the best of the Career Choice benefit and features to our diverse customer base- Be the primary owner of communication requests, owning and driving facilitation from end to end.- Own and support our internal program team and be able to swiftly prioritize and multi-task based on strong business judgement.- Identify the most customer centric path forward, and write content which fits the situation.- Perform quality checks of content to ensure the end customer experience is ideal.- Regularly manage delivery of various types of marketing content such as notification, articles, blogposts, Posters, flyers, webinars, presentations, case studies, scripts and more.- Own weekly and monthly reporting of the marketing activities and performance of marketing assets.- Utilize metrics to deep-dive into issues, uncover driving trends and patterns and drive improvements.BASIC QUALIFICATIONS- Bachelor's degree- Experience in program or project management- Experience with Internal communication, content creation and event management.- Internal or external communications experience with operations ...

Amazon’s Compensation team is seeking a Sr. Compensation Consultant to provide strategic compensation support to our fast growing Advertising business. At Amazon, our businesses continue to grow and expand because of our customer focus, innovative technologies, and world class operations. Driving all of our businesses are talented employees who are strong owners, have the highest standards, and obsess over our customers.As Sr. Compensation Consultant, you will be responsible for delivering on the compensation needs in Amazon’s global advertising business through strategic, analytical and consulting services. You will work directly with the HR and Business leadership to build and evolve compensation programs that directly support the business's strategic objectives and provide hands-on assistance related to all areas of compensation analysis.We are looking for candidates who thrive in a fast-moving environment and are comfortable dealing with ambiguity. You must have a passion to work with complex data, and be detailed and accurate from start to finish in developing programs and completing projects. The successful candidate will proactively partner with client-facing HR Business Partners and Business leadership to identify and address compensation issues, and evangelize Amazon’s Total Compensation philosophy and strategy.Key job responsibilities• Partner with HR leadership and teams to develop and implement compensation strategies for multiple functional areas within Advertising.• Deliver on projects including program design, analysis, budgeting, and implementation of new programs.• Write detailed and compelling papers to articulate the findings and recommendations from your analysis to a non-technical audience.• Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives and future programs.• Partner with regional and global compensation partners on local, regional or global issues, and work on a variety of special compensation projects as needed.• Provide advice to the business and develop creative solutions on a variety of total compensation issues including the setting of appropriate pay levels, base pay, annual incentive pay and stock compensation.• Consult with business on job evaluations using market data and internal evaluation.• Document processes and build compensation playbooks.• Conduct custom surveys with key industry contacts, as needed.BASIC QUALIFICATIONS - A Bachelor’s degree is required. Graduate degree preferred - Minimum of 5 years experience in finance, compensation, or consulting with an in-depth knowledge of core compensation terminology and best practices - General compensation knowledge required ...

Amazon Stores Talent Intelligence Team is seeking a talented, customer-focused Talent Intelligence Manager to join our organization. You will see a size and scale of challenge that you may never have witnessed in your career to date. You will often be faced with problems that will leave you looking for data / answers in areas of uncertaintyKey job responsibilities• Act as trusted advisor to senior Business Leaders and senior HR Leaders on talent insights to help the business make intelligent workforce decisions• Use a variety of research tools to drive research across multiple markets, functions, businesses, or industries as appropriate• Partner with Amazon businesses to incorporate key talent trends into business or operations strategies• Tell the story. They will build a programmatic talent intelligence reviews to articulate headwinds and tailwinds across their business area, as well as actions to counteract.• Measure Impact and Costs. This person will utilize both internal and external economic data to build their insights and recommendation and will need to do so at the right value to Amazon.BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience using Microsoft Excel to manipulate and analyze data ...

We are seeking a Software Development Engineer (SDE) to join our People eXperience and Technology (PXT) Central Science Team. This interdisciplinary team combines the talents of science and engineering to develop and deliver solutions that measurably improve the lives, wellbeing, and value of work for Amazonians.In this role, you will:- Build distributed, scalable, and highly available systems that make Machine Learning (ML), Large Language Models (LLMs), and statistical models run faster in a CI/CD fashion- Own products ranging from Data Lakes to tools for science experimentation, MLOps, GenAIOps, and analytics to web applications and software solutions integrated with other Amazon systems- Leverage intricate distributed systems, handle and present Big Data, and apply advanced statistical methods- Collaborate with economists, academic scholars, machine learning experts, and fellow developers to craft, experiment, and launch services embodying diverse scientific modelsThe ideal candidate will have:- Robust software engineering fundamentals and adeptness in system architecture- Strong grasp of machine learning principles, including model training, validation, debugging tools, and analysis techniques- Familiarity with Machine Learning lifecycle management and enhancing LLM responses through methodologies like Retrieval Augmented Generation (RAG) and Prompt Engineering- Exposure to ML system design, frameworks, GenAI application design/development, and industry best practices- Passion for innovation, leading-edge technology, and contributing to a high-impact fieldThis position can be located in Bellevue, Seattle, or Sunnyvale.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

At Amazon, we are committed to being Earth’s Safest Place to Work, Best Employer and Most Customer-Centric Company. To get there, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees - and you would play a key role in that journey! Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and innovation. As you start your career at Amazon, the HR Partner role in our Worldwide Operations People Experience and Technology (PXT) team can provide you with: - Ability to influence change and foster an environment of inclusion for all employees. - Skills in employee engagement and problem solving with diverse populations. - Experience with working in a rapid and complex changing environment driven by continuous innovation. - Knowledge and application of HR fundamentals. - Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience. - Experience in coaching and supporting leaders in onboarding and talent management. - Exposure to a multi-faceted human resource organization to jumpstart your career.In this role, you will partner with front-line business leaders to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning. In addition, you will provide front-line support to our employee, PXT and leadership teams calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details and collaborate across many teams, levels, and situations.Key job responsibilitiesAs a HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities: - Work with a team of hourly and senior PXT employees in creating a best in class employee experience (Onsite hourly team will not exist in all PXT business lines). - Foster and role model an environment of inclusion for all employees. - Advocate for employees’ success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are. - Equitably exercise high-judgment, manage through ambiguity and serve as first point of escalation for employee concerns. - Create and drive an active approach to impact change and innovation around employee engagement. - Promote adoption of technology, self-service, change management and continuous improvement. - Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services. - Provide effective internal and external customer service with focus on strong communication and business acumen. - Coach, develop and support leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training. - Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders. - Influence and guide partners to prioritize employee experience and customer obsession when innovating. - Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.- Proactively manage professional and personal development through continuous learning and training.- Be ready to work hard while having fun!A day in the lifeWe might be a great match if you:- Courageously advocate for equity when you see inequity in behavior or processes.- Are excited to work in a fast-paced and team-oriented environment, it is always Day 1!- Are passionate about interacting with and advocating for employees, leaders and HR teams who are working directly with products (everything from picking product, driving trucks or servicing a customer) to meet customer promise.- Are excited by an active, non-typical work environment. You aren’t looking for a Monday through Friday job sitting at a computer all day... We are on the production floor engaging our teams, coaching our leaders and creating the earth’s best place to work!- Are flexible in supporting our field workforce and able to work flexible schedules. PXT teams supporting our field workforce will work various hours and be aligned to the operational shifts of their client group. This includes working weekends, evenings, and rotating schedules based on business needs.- Insist on the highest standards, have an outstanding work ethic, and desire to achieve excellence.We will support you through training and onboarding that will help teach you everything you need to know to be a successful HR Partner. Here are a few qualifications you should have from Day 1 with Amazon:BASIC QUALIFICATIONSBasic Qualifications:- Bachelor's Degree from accredited university. ...

The Finance & Global Business Services (FGBS) PXT Team is looking for a talented and strategic Sr. HRBP to drive the HR Strategy in support of Finance Operations. If you are interested in gaining an enterprise-wise outlook on Amazon’s strategy through a financial lens, this role is an excellent opportunity for you! In this position you will partner with the various senior executives (VPs and Directors) along with their respective leadership teams to develop and execute the HR strategies and planning activities that foster organizational and people effectiveness. This role is both a strategic and hands on role including improving organizational effectiveness, leading change management, providing leadership coaching and driving HR operational excellence. We are seeking an experienced Sr. HRBP who can effectively interact with the senior leadership team, possesses excellent communication skills, strong business acumen, and works effectively across multiple key stakeholders.We are looking for an experienced HR professional with the ability to diagnose problems as well as identify and drive appropriate solutions. The Sr. HRBP in this role is also expected to leverage data to set HR priorities and establish mechanisms to drive change. Strong data acumen, analytical and strategic thinking, excellent communication, coaching, and project management skills will be required to be successful in this role. We work in a dynamic environment and move fast! The ideal candidate is someone who is comfortable with ambiguity and thrives where there are opportunities to drive improvement and changes. This role is based in Seattle, WA and in office.About the teamFinance and Global Business Services (FGBS) is comprised of three pillars: 1) Direct Business Support for all customer-facing businesses (i.e., AWS, Stores, Devices and Services, GME, Ads, Corp. Dev.). 2) Core Financial Functions which include: Accounting, Tax, Treasury, Investor Relations, Financial Planning and Analysis, Finance Technology and Internal Audit. 3) Global Business Services which include: Finance Operations, Global Real Estate and Facilities (GREF) and Risk Analytics & Insights. FGBS PXT translates complex business challenges into simplified, scalable people solutions that empower managers to effectively lead their teams in driving positive change and transformative innovation on behalf of customersBASIC QUALIFICATIONS- Bachelor’s degree- 7 years of experience in an HR Business Partner role ...

Do you want to leverage your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If so, People eXperience Technology Central Science (PXTCS) would love to discuss how you can make that a reality.PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that enhance Amazonians' well-being and their ability to deliver value for Amazon's customers. We collaborate with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world.In this role you will lead and grow a team of scientists responsible for the science strategy and technical implementation innovations across our predictive modeling and forecasting work-streams. These machine learning work-streams include existing models and future models that power leaders across Amazon to make decisions about their businesses. You will build and develop a high-performing team while serving as the strategic science advisor to PXT leaders operating at the Director, VP, and SVP level.As a people manager, you will coach and mentor your team to identify opportunities where science investment can have material impact on our long-term objectives or annual goals, and help them build consensus around needed investments. You will guide your team across different business domains (corporate, operations, safety) and analysis levels (individual, group, organizational), using various modeling approaches (linear, tree, deep neural network, and LLM-based), enabling stakeholders to make challenging and strategic decisions. While primarily focused on people leadership, you maintain technical depth to effectively review and guide your team's development and delivery of complex science modeling and implementation problems.You will develop your team's technical vision while staying current with emergent AI/ML science and engineering trends, helping your organization focus in a rapidly evolving landscape. Key responsibilities include organizational planning, hiring strategy, career development, and building the next generation of technical leaders. We are looking for a people leader who can create an inclusive team environment, think big, move fast, and inspire their team to transform the way leaders use data to drive business success. If you excel at building and leading high-performing technical teams and are passionate about developing both technology and people, come join us as we work hard, have fun, and make history.BASIC QUALIFICATIONS• Master's degree in a quantitative field (economics, computer science, statistics, or equivalent).• 10+ years of experience applying ML to solve complex problems for large-scale applications.• Proven track record of hiring and managing science teams and delivering impactful results.• Expert knowledge of machine learning algorithms and techniques.• Project management experience for working on cross-functional projects.• Strong verbal and written communication skills. ...

The Worldwide Amazon Stores (WWAS) and G&A HR Partner (HRP) team is seeking an experienced Sr. Business Analyst (BA) passionate about leveraging data to drive critical business decisions for senior leadership. As a Sr. BA, you will define and drive the organizational analytics strategy and deliver timely, accurate, and actionable insights, addressing novel questions for leaders. You will partner with senior leaders across Amazon to drive insights, align scalable metrics, and track measurable results. In this role, you will independently source, analyze, model, present, and automate business data. You will continuously seek to optimize information flow processes and manage multiple related projects simultaneously.Key job responsibilities• Build data sets, queries, reports, dashboards, analyses – or components of larger solutions to answer business questions with data.• Create scalable, efficient, automated processes for data analyses, model development, model validation, and model implementation.• Understand the business at its core and use that understanding to generate various business insights.• Troubleshoot data, analyses, and code, research root causes, propose solutions, and take ownership over next steps for their resolutions.• Generate business review metrics and documents to inform business and HR leaders on progress to people-related goals.• Lead projects or components from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations.• Field and resolve various ad hoc analytical needs for the WWAS & G&A HRP leadership team.A day in the lifeAre you passionate about driving business & customer impact through thoughtful analysis and data-driven insights? Are you a deeply analytical individual who enjoys both operating autonomously and working with customers to transform how a business operates? Do you like the idea of seeing how your work impacts the bigger picture by influencing senior leadership teams? If so, come join the team as the Sr. BA for WWAS G&A HRP!About the teamThe WWAS G&A HRP team provides high judgment guidance and consultation on core and common processes to managers around the world. The Business Operations and Program Management team partners closely with the HRP senior leadership team to sure the organization continues to provide the best manager experience while operating as efficiently as possible. BASIC QUALIFICATIONS- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Bachelor's degree- Experience with Excel ...

The mission of the Amazon Ads PXT is to enable and empower employees to leverage “Amazon’s shopping and entertainment experiences, our deep understanding of our customers, and our world class technology” to create innovative experiences that “bring brands and their customers together wherever they are with innovative and engaging experiences.” To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic and exceptional HR professional to join our Amazon Advertising organization as the global HR leader for our Advertising Trust and Support Service organizations. This position offers the opportunity to make a significant impact on our global organization, shaping our talent landscape and contributing directly to our business success. In this pivotal role, you will be the strategic link between PXT and our business leaders, driving forward-thinking talent strategies (3YP, Org Design transformation, alternate employment models, site strategies, re-imagining talent needs etc.) that align with and enable our business priorities across 12+ countries. This position demands a unique blend of business acumen, strategic foresight, and expertise to shape our organization's future and enhance the employee experience. Your strong business acumen will be crucial in translating organizational goals into actionable HR strategies and initiatives. You'll serve as a trusted advisor, providing executive coaching and influencing decision-making at all levels of the organization.Your role will involve designing and executing innovative solutions to complex talent challenges across diverse cultural and regulatory environments in our global operations. You'll lead the implementation and optimization of PXT programs that drive business success and enhance the employee experience. The ideal candidate will have a proven track record of partnering with business leaders to drive strategic initiatives. You should possess excellent communication skills (including doc writing), the ability to diagnose complex issues, and the capability to influence long-term solutions and outcomes. Your expertise in change management, coupled with your ability to thrive in a fast-paced, ambiguous environment, will be crucial in this role. If you are a strategic thinker with a passion for innovation and a drive to excel in a dynamic, international setting, we want to hear from you. Your role will be instrumental in fostering an environment where both our business and our people can thrive and grow.Key job responsibilities• Partner with senior leaders and their leadership teams to develop the talent strategy needed to support our tremendous growth, and build a work environment where all employees can thrive and grow.• Working closely with specialist HR teams, as well as matrix-ed site and international HR colleagues, keep the right focus on assessing the HR needs in areas such as performance management, talent acquisition, career development, diversity and compensation• Function as a consultant and counselor to key leaders and their respective organizations; engage in strategic planning meetings to translate business needs into HR plans.• Partner with the business on organizational design, workforce planning, succession planning, and skills assessment and development.• Review and analyze business metrics including data on strengthening teams, retention and employee experience in order to recommend systemic improvements.• Bias for action with stellar operational excellence.• Operates with autonomy, discretion and a true hands-on approach.A day in the life- Work with VP and executive leadership team to develop and implement organizational initiatives and solutions at scale.- Define people goals that are based on business drivers and tied to strategic priorities of the business.- Earn trust as a partner to the extended PXT leadership locally and regionally/globally.- Partner with business leaders on organizational design, workforce planning, succession planning, and skills assessment and development.- Provide coaching to VP and leadership team.- Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements.BASIC QUALIFICATIONS• Bachelor’s degree• 10+ years experience in an HR Generalist role, preferably in a business partner role in the tech industry.• 5+ years’ experience working as a business partner, and driving organizational change initiatives and developing talent management plans for global organization teams.• Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills.• Previous employee relations and talent assessment experience ...

We believe that everyone who comes to Amazon should be able to build their career, and we are ready to support our employees wherever they are on their educational journey! Career Choice, one of Amazon's flagship upskilling programs, empowers employees to learn new skills for career success at Amazon or elsewhere. We meet individual learners where they are on their education journey through a variety of education and upskilling. Available in 14 countries, we offer regionally specific programming through a large network of approved training providers to support employees in taking the next step in their career towards in-demand jobs.We are seeking a data driven Marketing Specialist to support our education campaigns in North America, supporting digital communications to our customers, and driving engagement and awareness of the program. You’ll be responsible for conceptualizing, executing, and analyzing marketing campaigns, with a particular emphasis on increasing engagement for our associate population, driving awareness for the program and showcase operational efficiencies when applicable.This is a cross-functional role that requires close partnership across teams such as BI, Internal Communications, Education teams, and Benefits to manage multiple initiatives and shifting requirements in a fluid, fast-moving environment.Key job responsibilitiesYou will have demonstrable expertise in data-driven lifecycle marketing strategy as well as campaign execution and measurement. You will be comfortable dealing with ambiguity as we test our way into new marketing placements and channels. You will have shown you’re able to work in a dynamic, international environment and can deliver results.You will have demonstrable expertise in building and measuring the impact of marketing campaigns. You will be comfortable working across several internal teams to bring campaigns to life. You will have shown you’re able to work in a dynamic, international environment and can deliver results.Strong drive for results, with the ability to manage independently and take calculated risks while thinking big and outside the box.The ideal candidate will be comfortable dealing with significant ambiguity, have strong ownership, can work successfully across global teams, and have a good sense of metric-based decision making.Takes a data-based approach, including coordinating A/B tests, to measure success and deliver results, focusing efforts on campaigns that successfully connect eligible associates with relevant resources and participants and graduates with upskilling opportunities.Operationally executes on defined strategy with our internal partners, undertaking the campaign creation process through deliberate communications plans including content, materials and recommended channels and coordinating partners to deliver against business objectives and campaign goals.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Bachelor’s degree in Communications, Marketing, or a related field ...

The Amazon Alexa Recruiting team is growing and we are looking for a Recruiting Coordinator who shares a passion for hiring the best and the brightest. The Recruiting Coordinator works closely with a team of recruiters in a fast-paced recruiting organization. The Recruiting Coordinator is an integral partner in managing recruiting activities and building candidate relationships; often providing candidates with their first impression of Amazon. This candidate will be an organizational guru, work effectively with internal and external clients and candidates, possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build a great organization of talented individuals. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. - Scheduling interviews and phone screens working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates - Updating candidate records and job postings in recruiting systems and confirming new hires - Providing follow-up correspondence to candidates on recruiting status via phone and email - Tracking recruiting activities and providing candidate status in a weekly report - Coordinating the post-interview debrief meetings and providing debrief materials - Identifying opportunities for improving candidate experience and scheduling efficiency - Assisting in the coordination of other recruiting activities as needed BASIC QUALIFICATIONS- 1+ years of recruiting, coordination, administration, logistics, HR or equivalent experience- Bachelor's degree or equivalent- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint ...

We are seeking an innovative and experienced Senior UX Designer to lead our Experience Design & Innovation efforts for enterprise-wide transformation. This role is crucial in designing and delivering scalable, enterprise-wide transformation experiences, services, and tools that meet the evolving needs of our rapidly growing, complex, and globally dispersed businesses. The ideal candidate will leverage cutting-edge Generative AI (GenAI) tools and models to accelerate organizational transformation at scale, while staying at the forefront of experience design, change, marketing, and enablement practices.Key job responsibilities1. Playbook Design and Development:o Lead the UX design for our High Velocity Transformation Playbook, ensuring it's intuitive, agile, and scalable across various organizational contexts.o Leverage GenAI capabilities to create dynamic, personalized transformation strategies and content that can be rapidly deployed and adapted.2. Transformation Experience Roadmap:o Collaborate with leadership to develop a comprehensive transformation experience roadmap that aligns with organizational goals and timelines.o Design and maintain a visual representation of the roadmap that clearly communicates transformation milestones, dependencies, and expected outcomes.o Ensure the roadmap integrates seamlessly with the High Velocity Transformation Playbook.3. User Research and Analysis:o Conduct fast-paced, comprehensive user research to understand the needs of transformation leaders, agile teams, and employees across different levels of the organization.o Analyze user behavior and feedback to continuously improve the playbook's effectiveness and speed of implementation.o Use insights to inform and refine the transformation experience roadmap.4. AI-Enhanced User Interfaces:o Design intuitive interfaces that effectively integrate GenAI functionalities, such as real-time transformation progress trackers or adaptive strategy generators.o Create user flows that seamlessly blend AI-driven insights with rapid human decision-making processes, supporting various stages of the transformation roadmap.5. Data Visualization and Real-Time Dashboards:o Develop interactive, real-time dashboards that visualize transformation progress against the roadmap, utilizing AI to provide predictive insights and immediate recommendations.o Design intuitive ways to present complex organizational data for swift, informed decision-making and roadmap adjustments.6. Collaboration with AI/ML Teams:o Work closely with AI/ML engineers to leverage GenAI models for accelerating transformation processes and supporting roadmap execution.o Translate AI functionalities into user-friendly features that enhance the speed and effectiveness of organizational transformation.7. Rapid Prototyping and Testing:o Create high-fidelity prototypes of AI-enhanced transformation tools and interfaces using agile methodologies.o Conduct rapid user testing to ensure the effective integration of AI capabilities with human-centered design principles, allowing for quick iterations and roadmap refinements.8. Experience Mapping:o Develop detailed experience maps for different stakeholder groups throughout the transformation journey.o Identify pain points and opportunities for improvement in the transformation experience, informing roadmap updates.9. Adaptive Learning Integration:o Develop interfaces for AI-powered learning recommendations and adaptive training modules that can keep pace with rapid organizational changes and support roadmap milestones.o Design features that encourage continuous feedback and swift improvement of the transformation process.10. Change Readiness Assessment Tools:o Design intuitive tools for assessing and visualizing organizational change readiness at different stages of the transformation roadmap.o Create interfaces that allow leaders to quickly identify and address barriers to transformation.BASIC QUALIFICATIONS- Bachelor's degree in UX Design, Human-Computer Interaction, or related field- 5+ years of experience in UX design, with a focus on complex systems or enterprise applications in fast-paced environments.- Proven experience in designing for AI-enhanced products or services that drive rapid change.- Strong understanding of agile transformation principles and organizational dynamics.- Experience in creating and maintaining product or experience roadmaps.- Proficiency in UX design tools (e.g., Figma, Sketch) and rapid prototyping tools.- Experience with real-time data visualization and dashboard design.- Excellent communication skills and ability to articulate design decisions swiftly and clearly. ...

Are you up for the challenge of developing bespoke experiences at scale? If yes, Amazon University Talent Acquisition (AUTA) is looking to hire an inventive, organized, collaborative, and solutions-oriented Program Manager. Our team has a small but mighty team of program managers, responsible for reimagining campus hiring experiences, working backwards from our business customers to enable our delivery of top diverse talent. Key job responsibilitiesThis Program Manager will partner across AUTA to manage our technical roadmap, create/drive adoption for tech project best-practices, develop/maintain customer-facing resources, and deliver program updates at last twice-monthly.Responsibilities include:1) Use program/project management skills to define and deliver best-in-class experiences/processes (e.g., identifying and directing cross-functional stakeholder groups; building and maintaining project plans, status updates, and work-back schedules; communicating effectively with project contacts/leadership, driving simplification and standardization with a focus on automating non-value add touchpoints, et al).2) Deliver clear, prioritized, and aligned-upon technical business requirements, taking into consideration required variation by location, role, and business, and requirements from teams like legal and compliance.3) Work with the appropriate teams to understand priorities and pain points to deliver a comprehensive solution. 4) Design and implement change management plans to reach ideal state, working backwards from the technical roadmap alignment timeline; evaluate 3P tools for experiences that will require many years of technical development. 5) Build, track, and manage progress towards goals related to productivity, customer satisfaction, and adoption for new experiences and technology. 6) Ensure solutions enable recruiting and business operations reporting/analytics. 7) Build a deep knowledge-base of all tools, operating models, and pain points for your given focus area.A day in the lifeIn this role, you will collaborate with global/cross-functional stakeholders and and internal team members to ideate, design, gain approval for, and launch mechanisms that enable our team to accelerate delivery of tech/tooling/processes. Deliverables include setting and managing goals, writing documents (PR-FAQs, MBRs, Program Updates, et al) to be reviewed by multiple Directors/VPs, working with partner teams to identify requirements, defining and implementing long-and-short-term change management plans. You are also expected to be able to work with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The Inclusive Experience and Technology (IXT) organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support the Vice President. We are looking for an experienced EA to support the leader of this large, global organization as they deliver programs directly impacting millions of customers.Key job responsibilitiesThis Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.- Superior attention to detail and ability to meet tight deadlines- Ability to complete complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround- Strong organizational, communication, and interpersonal skills- Strong analytical skills- Demonstrated ability to design and improve processes- Ability to prioritize and handle multiple assignments at any given time- High level of integrity and discretion- Impeccable attention to detail- Ability to work effectively with minimal supervisionBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...