Human Resources

As a Senior User Research Operations Manager, you will be responsible for driving programs that optimize user research throughput, quality, and impact across the organization. In this role, you will lead user research operations and spearhead initiatives to enhance team efficiency, research processes, and insights delivery.Your key responsibilities will include:- Developing and deploying a state-of-the-art user research toolchain to empower researchers, streamline workflows, and improve data management- Owning and driving transparent user research project tracking and reporting mechanisms to ensure visibility, accountability, and data-driven decision making- Collaborating with user research, design, science, product, and engineering teams to create and manage research-focused guidelines, best practices, and knowledge sharing- Identifying opportunities to scale and optimize user research efforts through innovative, yet simple and repeatable approachesYou will work with a high degree of independence and ownership, leveraging your deep expertise and practical experience in user research. This includes a strong background in research methods, data analysis, and translating insights into actionable recommendations. Your track record should demonstrate success in creating and managing a wide range of user research programs and toolchain improvements that have delivered measurable business impact. You thrive in ambiguous and evolving environments, adapting your approach to meet the diverse needs of cross-functional partners.Importantly, you will also possess strong alignment and facilitation skills, helping to drive consensus and ensure user research efforts remain tightly connected to organizational goals. You will empower researchers to scale their impact in an innovative, sustainable, and customer-focused manner.If you are a critical thinking self-starter with an in-depth understanding of user research workflows, and a proven ability to elevate research impact through measurable, scalable programs, we encourage you to apply for this exciting opportunity.About the teamThe Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and user research to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- 5 years experience in user research and/or UX research operations and program management.- Experience working with UX design, user research and development teams.- Familiarity of user-centered design and iterative development processes.- Demonstrable history of influencing cross-functional stakeholders.- Strong written and presentation skills. ...

We believe that everyone who comes to Amazon should be able to build their career. Amazon Career Choice empowers employees to learn new skills for career success at Amazon or elsewhere.Career Choice transitions associates advance their careers. We do this by building relationships with businesses both internal and external to Amazon to establish hiring partnerships and deeply understand the roles that are in demand. We then identify, select, and manage educational provider partners that can best prepare associates for these roles. For us, success is an associate completing an educational program and then being placed in a job using the skills they learned during the program.We are looking to hire a highly analytical, creative, systems-thinker with good judgment who can drive results by working collaboratively with both internal and external stakeholders. This role will focus on designing and managing educational programs that are based on employer needs to create seamless pathways to new upwardly mobile career fields. Our team takes a data-driven approach to measure success and focus efforts on maximizing outcomes for associates.We expect that you come to the team with experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition. You will be responsible for identifying and developing hiring partnerships with employers both internal and external to Amazon, seeking hiring commitments from these employers, selecting educational partners, providing feedback on program design and curriculum, facilitating regular business reviews, and facilitating strategic interventions to facilitate positive outcomes for Amazon associates. Key job responsibilities- Drive overall program strategy for an assigned Field of Study (e.g. Technology, Transportation, Healthcare), as well as tactically engaging teams within and outside our organization to deliver high-quality program options for Amazon associates- Develop new relationships with businesses inside and outside of Amazon to hire Career Choice graduates- Identify and learn from high-performing educational provider partners- Apply advanced knowledge of postsecondary education and systems to coordinate program design and launch within schedule and budget constraints- Set objectives, analyze data, drive improvements that are quantified with metrics; influence resource allocation based on those metrics- Write clear, effective narratives and presentations to communicate progress and outcomes at the executive level- Lead complex medium- to large-scale projects that are business critical, and may be global in nature. May lead other benefit managers and team members for large projects- Recommend improvements to the way our programs are scoped, built, and deployed- Make smart trade-offs (e.g., time vs. effort vs. deliverables) and create plans that have clear, measurable success criteria- Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocksBASIC QUALIFICATIONS- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Related experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition ...

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. Workforce Staffing The Workforce Staffing team is a skilled, customer obsessed, support team that owns hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.As a Sr. Staffing Associate, you will be the primary candidate facing member of our staffing team, serving in both executional and decision-making roles. Staffing Associates ensure that our candidates and stakeholders experience the highest level of Customer Obsession by leading a smooth, efficient and positive hiring process. Staffing Associates assist in the tactical development and delivery of community engagement strategies and execution of candidate generation activities. Staffing Associates will work a flexible schedule that may include nights and weekends based on business needs. Overtime may also be required to support the needs of the business. Successful candidates are obsessed with delivering an exemplary hiring experience with every candidate interaction. They are strategic and hands-on with a passion for process improvement and thrive in an innovative, fast-paced environment. This role directly impacts the candidate experience by uncovering issues, diving into data and implementing new solutions as we strive to be the world’s best employer. Our team’s schedules vary and require travel to multiple sites according to business needs. We roll up our sleeves, work hard, have fun and make history!Key job responsibilities• Responsible for administering the staffing process from candidate generation to starting on Day 1.• Serve as the lead to plan, execute and audit hiring events based on labor projections. • Complete post-event audits, resolving any errors and communicates event metrics to staffing leadership.• Consult with applicants on the best match for their desired position and available opportunities.• First escalation point for teams during hiring events.• Meet critical deadlines for initiating background screening, completing drug test process and 100% compliance for work authorization documentation.• Act as the lead and a peer coach in alignment with standard operating procedures.• Subject Matter Expert (SME) on utilizing Applicant Tracking System and various other technologies.• Lead resolving candidate escalations by identifying and resolving issues. • Assist with development and execution of vision and goals for the team by driving results.• Execute process improvements including data collection and review and makes recommendations for improvements to maximize value of resources.• Partner with Staffing Manager, Team Lead and/or Engagement Specialist to support Community Engagement initiatives, including but not limited to workforce development agencies, local community colleges, People with Disabilities (PwD) and veteran organizations.• Create and maintains community partner relationships.• Train team on best practices to ensure standard work is followed.• Track data and statistics and provides daily/weekly reports to staffing leadership.• Maintain 100% confidentially with candidate’s personal information and sensitive topics.• Work on projects assigned by the leadership team, including within the region and networkwide initiatives.• Must be able to travel as needed to conduct events in various locations within your designated assigned geographical area. Local travel up to 75% required.• Maintain supplies and transports materials to/from hiring and community events.• Staffing Associates will work a flexible schedule that may include nights and weekends based on business needs. Overtime may also be required to support the needs of the business. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or experience in a professional field or military- Experience with Microsoft Office products and applications- 2+ years’ experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field. ...

The Amazon MGM Studios team is seeking an exceptional Senior Human Resources Business Partner (Sr. HRBP) to provide strategic HR support to senior leadership within the Prime Video business.In this role, you will be the primary HR partner for senior leaders, aligning critical people initiatives with broader business objectives. Leveraging your exceptional communication, influence, and data analytics skills, you will help inform and shape the organizational capabilities needed to drive success.As an experienced HR professional, you must demonstrate the ability to thoroughly diagnose complex issues, recognize patterns, and recommend both immediate and long-term programmatic solutions. The ability to seamlessly collaborate across groups, influence stakeholders at all levels, and dive deep into the unique needs of this client group is essential.Key to your success will be your strong business acumen, executive coaching expertise, excellent communication skills, and robust planning/project management capabilities. You must also excel at balancing competing priorities and driving measurable impact.The ideal candidate will have a proven track record supporting senior executives in a fast-paced, data-driven environment. If you are a strategic thinker with the ability to translate business goals into impactful people strategies, we encourage you to apply.Key job responsibilities• Partner with business leaders to drive organizational design, workforce planning, succession planning, and skills assessment and development.• Partner with and guide the HR Partner team, who provides management coaching and support to front-line managers.• Review and analyze business metrics including data on retention and the employee experience in order to recommend and drive systemic improvements. • Lead both the annual and mid-year review processes within respective leadership teams to ensure rigorous performance management and talent development.• Provide compensation consultation including salary and equity planning, promotions and job re-leveling analysis and support.• Work with business groups to assess, create and implement innovative solutions for a variety of employee engagement initiatives within assigned client groups and in some cases across the broader organization.BASIC QUALIFICATIONS• Bachelor’s degree, or equivalent experience• 7+ years HR generalist experience in a leadership role• Strong judgment and experience coaching leaders.• Broad experience and specific knowledge of human resource theory, including employee relations, learning, and performance management.• Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills ...

Are you up for the challenge of developing bespoke experiences at scale? If yes, Amazon University Talent Acquisition (AUTA) is looking to hire an inventive, organized, collaborative, and solutions-oriented Program Manager. Our team has a small but mighty team of program managers, responsible for reimagining campus hiring experiences, working backwards from our business customers to enable our delivery of top diverse talent. Key job responsibilitiesThis Program Manager will partner across AUTA to manage our technical roadmap, create/drive adoption for tech project best-practices, develop/maintain customer-facing resources, and deliver program updates at last twice-monthly.Responsibilities include:1) Use program/project management skills to define and deliver best-in-class experiences/processes (e.g., identifying and directing cross-functional stakeholder groups; building and maintaining project plans, status updates, and work-back schedules; communicating effectively with project contacts/leadership, driving simplification and standardization with a focus on automating non-value add touchpoints, et al).2) Deliver clear, prioritized, and aligned-upon technical business requirements, taking into consideration required variation by location, role, and business, and requirements from teams like legal and compliance.3) Work with the appropriate teams to understand priorities and pain points to deliver a comprehensive solution. 4) Design and implement change management plans to reach ideal state, working backwards from the technical roadmap alignment timeline; evaluate 3P tools for experiences that will require many years of technical development. 5) Build, track, and manage progress towards goals related to productivity, customer satisfaction, and adoption for new experiences and technology. 6) Ensure solutions enable recruiting and business operations reporting/analytics. 7) Build a deep knowledge-base of all tools, operating models, and pain points for your given focus area.A day in the lifeIn this role, you will collaborate with global/cross-functional stakeholders and and internal team members to ideate, design, gain approval for, and launch mechanisms that enable our team to accelerate delivery of tech/tooling/processes. Deliverables include setting and managing goals, writing documents (PR-FAQs, MBRs, Program Updates, et al) to be reviewed by multiple Directors/VPs, working with partner teams to identify requirements, defining and implementing long-and-short-term change management plans. You are also expected to be able to work with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

This role is critical to developing and delivering experiences which enlighten, educate, and inspire the world’s most talented Entertainment leaders. As an experienced member of the learning and development profession, you know that building best-in-class solutions is half the battle; delivering those solutions in a way that captivates our customer’s attention, promotes a friction-less experience, and integrates that experience into a learner’s ecosystem is essential. Your high degree of ownership and results orientation drive you to collect, analyze, and report on data to ensure our learning solutions exceed a continuously rising quality bar. Your consultative skillset allows you to partner effectively with a wide range of senior leaders and subject matter experts to design and develop delivery mechanisms which drive adoption of our solutions. You will work on instructional design projects that utilize your expertise in learning theory and instructional technologies.About the Business:The role is part of the Amazon People eXperience and Technology (PXT) organization – we build a workplace for Amazonians to invent and deliver on behalf of customers. PXT for Amazon Entertainment supports a portfolio of entertainment businesses that span film, TV, live sports, music, podcasts, games, audiobooks, livestreaming, and other media content. The Entertainment PXT team focuses on the inputs that attract, grow, and retain creative, technical, and business talent at scale. We customize for unique Entertainment business and industry needs where necessary and scale where possible and applicable. Our Entertainment employees deliver world-class products and services for playing, listening, watching, and streaming in an ever-immersive entertainment environment.About the Team:This Learning Design lead will be part of the Entertainment PXT Talent Experience Team. Our purpose is to create and deliver talent programs that help us be Earth’s Best Employer by focusing on the employee experience – from joining Amazon Entertainment, to building connection with each other and our customers, through growing personally and professionally, to being empowered to balance fun, wellness, and learning to sustain a long, fulfilling career with Amazon.A Little More About Location:This is a role that requires 5 days a week in the office, as we believe it is easier to learn, model, practice, and strengthen our culture when we’re in the office surrounded by our colleagues. Key job responsibilities• Design, develop, and implement learning solutions to create meaningful employee growth experiences for the Amazon Entertainment businesses• Use data and analytics to measure the effectiveness of learning programs and initiatives, and use customer feedback to continuously improve the quality and impact of our L&D solutions• Build development experiences with a global mindset• Identify opportunities for innovative and creative approaches to learning and development• Implement talent programs for talent with a wide variety of expertise - from business, to technology, to creative content• Partner with central Amazon L&D teams, HR leaders, and other key stakeholders to implement a best-in-class learning solutions that engages employees and builds capabilitiesBASIC QUALIFICATIONS- BA or BS degree in a relevant field such as instructional technology, educational technology, organizational development, etc.- 6+ years of design experience (with a shareable portfolio) - 4+ years of HR program management and/or managing learning, development, engagement programs for internal customers- 4+ years measuring impact of learning programs- Experience in writing effective communications plans, project plans, and measurement plans that drive end-to-end efforts and iterative improvements- Experience collaborating with technical and learning partners for implementation within a learning management system- E-Learning experience with Adobe Captivate, Adobe Presenter, Camtasia, Articulate, or similar ...

Do you hate being bored, thrive in ambiguity, and love the idea of supporting an organization that works with literally all of Amazon? We’ve got a job for you!We are looking for a dynamic HR professional to join our team and support Amazon’s Business and Corporate Development (BCD) organization. The BCD team focuses on growing Amazon’s businesses in a variety of ways – from corporate development (aka mergers, acquisitions, and investments; notable acquisitions include MGM Studios, Whole Foods, and One Medical) to corporate development integration (supporting acquisitions from end-to-end) to corporate business development (which manages Amazon’s most complex and high-impact partnerships) and Amazon Fuse (a partner marketing channel that acquires incremental Amazon customer globally via third-party partnerships). As the Sr. HR Business Partner, you will support Directors and VPs across the BCD organization, responsible for driving both strategy and execution across focus areas such as organizational health, effectiveness, and design; talent development; inclusion (and more!). You will also work closely with our internal partners and international HRBPs to drive broad, global goals for the organization. To be successful in this role, you must understand business priorities and goals and translate them into the highest impact work. You’ll help senior business leaders look around corners with recommendations based on data, employee anecdotes, and deep experience. You will be able to adeptly influence senior leaders and stakeholders, with strong communication and exemplary executive presence. Key job responsibilities- Partner with senior leaders and their teams to develop talent strategy that develops the next generation of cross-Amazon leaders- Serve as a thought partner to key leaders- Engage in strategic planning meetings that translate business needs into people plans- Partner with business on organizational design, workforce planning, succession planning, location strategy- Provide compensation support including salary planning, approval of salary actions, promotions, etc.- Work with managers and employees to respond to employee relations issues, fairly representing all interestsBASIC QUALIFICATIONS- Bachelor’s degree, or equivalent experience - Minimum of 5 years of experience in an HR Business Partner leadership role- 5+ years of experience working with global teams, driving organizational change initiatives, and developing talent management plans for a global organization ...

Please note the following eligibility requirements to apply for this role:• Graduate from bachelor's degree program between 12/2024 and 6/2025, or graduated from bachelor’s degree program within past 24 months.• Ability to relocate to Boston, MA or other US locations based on business need. Relocation assistance provided, if eligible. • Ability to begin 40-hour/week, full-time employment in Fall 2025.• We are unable to offer visa sponsorship for this role.For FAQs, please visit: https://amazon.jobs/content/en/faq/university-talent Successful sourcers utilize their experience in setting benchmarks, forecasting and tracking against metrics, and prioritizing to hit customer goals. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, and have fun to get the job done. They draw on knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders and hiring managers.Key job responsibilitiesCandidates must be able to successfully manage, prioritize, and fulfill job searches against a timeline and have experience setting benchmarks and metrics. They must understand how to prioritize and achieve SLAs. The best candidates will draw on knowledge of talent acquisition and tech roles and areas of the business, forging dynamic relationships with business leaders, hiring managers, and HR business partners. They have a reputation for being exceptional at candidate generation, client/account management, strong organizational skills, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate a sense of urgency, and understand the value of providing amazing customer service. BASIC QUALIFICATIONS- Are 18 years of age or older- Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2024 and June 2025, or graduated from a bachelor’s degree program in the past 24 months. ...

Please note the following eligibility requirements to apply for this role:• Graduate from Bachelor's degree program between 12/2025 and 6/2026.• Ability to relocate nationwide. Relocation assistance provided, if eligible.• Ability to complete 12-week internship between May – August 2025.• We are unable to offer visa sponsorship for this role.For more information, please visit https://amazonundergradstudent.splashthat.com.Successful sourcers utilize their experience in setting benchmarks, forecasting and tracking against metrics, and prioritizing to hit customer goals. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, and have fun to get the job done. They draw on knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders and hiring managers.Key job responsibilitiesCandidates must be able to successfully manage, prioritize, and fulfill job searches against a timeline and have experience setting benchmarks and metrics. They must understand how to prioritize and achieve SLAs. The best candidates will draw on knowledge of talent acquisition and tech roles and areas of the business, forging dynamic relationships with business leaders, hiring managers, and HR business partners. They have a reputation for being exceptional at candidate generation, client/account management, strong organizational skills, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate a sense of urgency, and understand the value of providing amazing customer service. BASIC QUALIFICATIONS- Are 18 years of age or older- Work 40 hours/week throughout the course of a 12-week summer internship between May through September- Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2025 and June 2026 ...

As the centralized Technology Enablement POC on behalf of the WFS North American and LATAM organization, the Technology Enablement Specialist is responsible for driving the successful scoping, prioritization, and scaling of technology solutions to streamline processes and enable growth across the org. This role serves as the strategic partner to a variety of global teams, managing the intake of tech requests, leading the prioritization process for the org, and ensuring alignment between customer needs and the Workforce Staffing (WFS) technology roadmap. This individual would partner closely with Intelligent Talent Acquisition (ITA), High Volume Hiring Tech (HVH), and the Global Intake and Prioritization team. This role requires a demonstrated ability to manage without direct authority, leveraging strong influencing skills to collaborate effectively with cross-functional partners and customers. The successful candidate will have a proven track record of owning program strategy, driving process improvements, and effectively communicating results to senior leadership. They must be skilled at translating business requirements into technical solutions, while also maintaining a consultative approach to identify global opportunities and alternate solutions.The Technology Enablement Specialist must navigate complex stakeholder landscapes, building consensus and alignment across the organization, including with senior leaders. They should possess an understanding of the technology ecosystem, allowing them to assess the feasibility and scalability of proposed solutions and advocate for the most impactful initiatives. Furthermore, the candidate should have experience in data-driven decision making, leveraging metrics and analytics to inform their recommendations and drive continuous improvement, with the ability to effectively present these insights to executive stakeholders.Key job responsibilities* Intake and Prioritization: * Provide guidance and transparency through the intake process, empowering teams to identify precise problem statements, identify areas of opportunity for global reach, and calculate accurate entitlements. * Manage the prioritization of tech requests, involving leadership to ensure alignment with customer needs and strategic objectives. * Develop and refine the intake prioritization processes to deliver an exceptional customer experience.* Tech Solution Delivery: * Guide the team on requirements gathering (i.e. scoping and discovery), vendor coordination (where applicable), and data integration. Lead trade-off discussions and process changes where necessary. * Manage the rhythm of business cycles to align customer, High Volume Hiring Technology (HVH-Tech) and Intelligent Talent Acquisition (ITA) teams delivery needs. This include the OP1/OP2 process, building work backward plans, and circulating flash reports on status updates. * Stakeholder Alignment: * Partner closely with cross-functional leaders and customers to understand strategic goals and operational challenges, advocating for solutions on their behalf where appropriate. * Develop and manage SLAs with key partners to exceed customer expectations. * Communicate process standards to customers, ensuring tech roadmaps have no disruption and prioritization aligns with their goals and initiatives.* Performance Tracking: * Define and track key metrics to measure the impact and effectiveness of tech enablement efforts, continuously refining processes and reporting. Leverage data to identify opportunities for improvement in existing process and drive enhancements.BASIC QUALIFICATIONS* 6+ years of experience in operations, strategy, program/project management, or a related field* Expertise in using data and metrics to identify opportunities for improvement and drive global process enhancements* Demonstrated ability to lead cross-functional teams and coordinate stakeholders at all levels of the organization* Excellent communication, presentation, and facilitation skills to build consensus and drive alignment* Experience applying process improvement methodologies such as Six Sigma, as well as agile project management and technology implementation expertise. ...

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as into everything that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We are customer obsessed, working backward from customer needs in everything we do.We seek a talented Technical Program Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and project management / PMO skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you.You are highly organized, communicate roadmaps clearly and transparently, and relish getting things done in a structured and controlled manner. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You will understand risks, issues, blockers and show strong bias for action in resolving these to ensure the success of our program. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. You hold our team, as well as partner teams, accountable and to high standards; you have a “whatever it takes” attitude about delivering results. You have demonstrated experience with technical program management in software development, from scoping/writing requirements, testing, CI/CD, technical design review and operational excellence.This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy. Establish foundational support for the program from inception, including establishing and owning internal mechanisms such as business reviews, bi-weekly updates, internal wiki pages, etc. Support delivering the roadmap for IXT-owned products by partnering closely with product managers to triage tickets, establishing mechanisms to engage with cross-functional teams and identifying ways to improve our products’ performance. Use data to drive and measure process improvements that enhance our operational effectiveness. Partner closely with product and engineering in the development of new technologies built-for-builders, in a continuous effort to deliver a world-class customer experience, Born Inclusive for all Amazon employees and customers. Serve as a technical leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process. Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

This role will be both hands on and strategic providing human resource leadership in the development and implementation of HR strategies that foster growth, innovation and organizational effectiveness. The individual in this role must first understand the business priorities and translate them into an HR plan that supports the business. The HRBP will assess capability and needs in the areas of leadership & management development, career development, performance management, employee relations, compensation and talent acquisition, and drive appropriate solutions in these areas.You will partner with your business clients to help find, grow and keep the Earth's best talent. Whether coaching your clients on leading their teams, navigating and resolving employee relations issues or developing innovative solutions and programs to deliver results for our business, you will be the champion of Amazon's culture and values, partnering with your clients to help them build customer obsessed teams.Amazon looks for individuals who can think strategically as well as roll up their sleeves and dive deep into practical application. This role will require the ability to establish HR priorities and operating mechanisms to drive change. You must be able to interface with leaders at all levels through excellent communication skills, data driven analytical thinking and ability to perform in a fast paced, rigorous and ambiguous environment.BASIC QUALIFICATIONS- Bachelor’s degree or higher, in Human Resources or related field- 5+ years of experience in an HR Business Partner role or related HR role with broad knowledge and experience in human resources management. ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking a proactive, articulate and enthusiastic individual for the role of P&P Ops Partner. This position will report to the People and Places Operation and Compliance Lead and will play a vital role managing the entire employee lifecycle by leveraging technology. The P&P Ops Partner is responsible for maintaining data across Audible’s HR systems, including Workday, ADP and PeopleSoft. This early career role requires a strong understanding of HR data management best practices, analytical skills, and the ability to serve as a subject matter expert on day-to-day HR operations.ABOUT YOUYou are a detail-oriented problem-solver with a strong aptitude for data management and analysis. You have a proven track record of maintaining data accuracy and integrity, and you thrive in a collaborative, fast-paced environment. Your exceptional communication skills and customer service orientation allow you to effectively support internal and external customers. As a People & Places Operations Partner, you will...- Process data integrations between Workday, ADP, and other HR platforms to facilitate seamless data flows- Accurately process employee lifecycle events, such as new hires, terminations, and leaves of absence, ensuring timely updates in all relevant systems- Conduct regular audits and data reconciliations to ensure accurate and consistent data across HR systems- Provide tier 1 support to employee inquiries via HR inbox and ticketing system- Perform data analysis using tools like Excel (e.g., VLOOKUPs) to verify data and support HR data governance- Provide guidance and training to Managers, and HR Partners on system functionality inclusive of process proficiency and data management best practices- Collaborate cross-functionally to improve HR processes, identify opportunities for automation and improvement- Provide support for ad-hoc HR projects and initiatives, contributing to the overall success of the HR operations functionABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 2+ years of experience in an HR data management or HRIS role- Bachelor's degree in business, HR, or a related field- 1+ years of human resources experience ...

Amazon University TA, Recruiting team is seeking a talented Recruiter that will support hiring for Campus talent. In this role, you will: - • Partner with the business teams across to understand hiring needs • Build innovative strategies to attract, source, assess, and hire students for niche roles across Amazon • Identify opportunities for improving candidate experience and scheduling efficiency • Manage and track all candidate and campus information, consolidate and analyze results and make recommendations for improvementsThe ideal candidate must be able to earn trust and influence autonomously with key stakeholders. They must be able to plan and prioritize against customer targets, manage candidates against tight timelines, have demonstrated ability to use metrics to drive and show results, while remaining calm in times of high volume and ambiguity. Thriving in a fast paced environment and having a strength in problem solving will be critical to success in this role. The best candidate will draw on extensive knowledge of Talent Acquisition while forging dynamic relationships with business leaders, cross functional partners, and centralized Amazon University Talent Acquisition program teams. Key job responsibilities• Partner with full lifecycle recruiters, Industry hiring teams, and other stakeholders to build an on early career talent strategy.• Manage customer expectations and business goals with bi-weekly business reviews metrics, and status updates to customers and stakeholders.• Develop strategies related to recruitment that will contribute to the long-range growth of the Amazon, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Ability to develop a recruiting plan with deliverables, timelines, and a formal tracking process that scales.• Participate in special projects or recruiting initiatives; pilots, process improvement projects, etc.BASIC QUALIFICATIONS- 1+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

As a Launch Specialist, you’ll have a pivotal role in executing established Candidate Attraction strategies and deliverables for risk launch sites. Working closely with both internal and external stakeholders, you’ll directly contribute to achieving the hiring goals of the Candidate Attraction team. Your responsibilities include supporting the Launch Lead in sourcing and cultivating local community partnerships and amplifying our hiring message. You’ll collaborate with internal stakeholders to ensure seamless coordination and timely completion of launch tasks. Additionally, you’ll be responsible for reporting on assigned tasks and outcomes, as well as striving to bolster the overall effectiveness of Candidate Attraction initiatives across the U.S. Key job responsibilities• Implement the strategies outlined in the Candidate Attraction Launch Playbook, ensuring alignment and execution of tactics within specified timelines.• Collaborate with the Candidate Attraction Partnerships team to identify and engage key community organizations, fostering relationships and providing them with an overview of our hiring process pre/post site launch. • Coordinate with U.S. Field team to ensure pre-launch alignment on all events, collateral, signage and task execution to ensure that we deliver results. • Collaborate with WFS Launch team, Journey Orchestration and Field team to ensure seamless coordination and timely completion of launch tasks.• Conduct market research to understand demographics and insights, utilizing relevant dashboards and resources. • Coordinate and schedule community events, job fairs, and other activities to promote awareness of new site launches and job opportunities.• Liaise with cross-functional teams such as Economic Development, Public Policy and Public Relations to facilitate introductions to relevant community partners.• Set up communication channels for quick response and coordination among key stakeholders.• Utilize social media platforms to promote awareness of launch sites and job opportunities.About the teamThe Workforce Staffing Candidate Attraction team is looking for a passionate individual who is customer-focused, driven, and ready to take on the challenge of building the future Amazon talent pipeline. You'll be part of a skilled and dedicated team responsible for sourcing candidates across U.S. operations for entry-level warehouse and fulfillment associate roles. Your contributions will directly impact our ability to attract top talent and support the growth of our operations. Join a team that thrives on customer obsession and innovation.BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- Experience in recruiting especially high volume hiring, both within direct hiring and outsourcing capacities- Experience in implementing strategies and deliverables in a structured environment.- Strong communication and interpersonal skills, with the ability to collaborate effectively with internal teams. ...

As part of the Amazon-wide Global Talent Management and Compensation team, the Organizational Planning and Effectiveness team’s mission is to enable Amazon to build healthy and effective organizations with the right leaders, in the right roles, at the right time. We develop philosophies, mechanisms and products that guide leaders to inspect and make data-driven decisions to improve their organizational operating models, structures, and executive talent.As the Organizational Design and Effectiveness Principal, you’ll own defining the long-term vision for how we measure and help leaders improve their organization’s effectiveness. You’ll build mechanisms to work closely with talent management, PXT, organizational effectiveness experts and business leaders in each line of business to understand the nuances of their businesses and how organizational effectiveness processes and products could help solve their business challenges more effectively. You’ll partner with our research scientists to advance our understanding of organizational effectiveness at Amazon, and constantly scan academia and industry best practices for innovations we can learn from. You’ll frame decisions for Amazon’s most senior HR and business leaders through writing crisp, data-driven documents and facilitating discussion that codify our organizational effectiveness processes. You’ll be a strategic thought partner and teacher to the team, providing product managers, UX designers, and engineers with a real-world perspective on the fundamentals and the nuances of improving organizational effectiveness. You’ll write guidance and develop support resources for business leaders and their PXT partners to implement organizational effectiveness processes, then work with product managers on our team to embed guidance and processes in our products.Key job responsibilities• Uncovering the root causes of pain points for executives and their HR partners• Sourcing, sharing, and adapting organizational design and effectiveness innovations from industry and academia• Defining the long-term vision for Amazon’s peculiar organizational design and effectiveness philosophies and processes• Influencing HR and business leaders on philosophical and process decisions related to organizational effectiveness• Advising and training product, design, and engineering partners on both strategic needs and practical realities of executing organizational design• Developing and leading ongoing mechanisms to create an organizational effectiveness community of practice across Amazon• Designing research studies in partnership with Research Scientists to advance Amazon’s understanding of how to improve organizational effectivenessAbout the teamThe Organizational Planning and Effectiveness team formed in November 2023 to create a single-threaded focus within Global Talent Management and Compensation. The team is building two enterprise-wide products: an executive talent management product that helps leaders connect business strategy to executive talent strategy, then identify, develop, and match successors to the right roles; and an organizational design product that helps leaders rapidly model alternate scenarios for structures, roles, and reporting relationships. This growing team partners with Research Science, UX Design, and additional talent management teams across the company to build innovative experiences for Amazon’s leaders and their HR partners.BASIC QUALIFICATIONS• Bachelor's degree• Exceptional data-driven, business writing skills• 10+ years of progressive experience in executive talent management and/or organizational design and effectiveness• Experience defining and implementing talent management strategies and programs for large, fast-paced and diverse organizations ...

Would you like to be part of a Recruiting team responsible for fueling the rapid growth of Amazon? Do you thrive in high growth ambiguous environments? Are you a process-oriented data driven leader that loves to dive deep to fix complex operational challenges allowing for greater scalability and global impact?The Amazon Artificial General Intelligence (AGI) Recruiting team is seeking a talented, customer focused Sourcer with a passion for delighting the client and candidate, to join our recruiting organization. You will be supporting Amazon teams dedicated to working on behalf of our commercial sector customers to drive candidate generation strategies in partnership with your clients.Successful recruiters on this team will utilize their experience in setting benchmarks, forecasting and tracking against metrics while prioritizing to meet hiring targets. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, and have fun to get the job done. They draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders and hiring managers.Key job responsibilities• Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.• Recruit passive tech candidates and possess the mentality to identify and gauge chemistry of candidates for role fit and understand their motivation rather than sell a role.• Provides strategic guidance and becomes an advisor business leader in matters related to technical and non-technical hiring by delivering results.• Develop sourcing models and plans to generate technical and non-technical talent pools, create and execute robust search strategies that will attract the best and brightest talent and calibrate job profiles with hiring managers.• Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine-tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer.• Articulate in writing a plan with deliverables, timelines and a formal tracking process.• Interview candidates within the framework of the position specification. Possess strong ability to screen, interview and prepare a candidate slate within an appropriate and consistent timeline.• Participate in and/or own special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level A day in the life“The Artificial General Intelligence team is responsibly advancing the company’s generative AI technologies, including Amazon’s most expansive multi-modal Large Language Models.”This role will be focused on delivering Science talent within North America and will support multiple leaders across AGI. The recruiter in this role will be focused on hiring within the Applied Science, Research Science, and Data Science domains. About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical recruiting in high volume and high hiring bar environment experience- Experience building candidate sourcing and closing strategies ...

Connections is an innovative, research-driven program that gives Amazonians globally an effective way to provide feedback on the workplace and help shape the future of the company. Connections asks employees quick questions every day and uses that real-time information to learn from their experiences, introduce targeted content, and measure specific outcomes. Our goal is to strengthen Amazon’s workplace culture and develop leaders who earn trust, remove obstacles, and make Amazon an inspiring place to work.The Connections team combines the culture of a startup, the innovation and creativity of a R&D lab, and technical challenges at the scale of Amazon. We expect TPMs, engineers, and management alike to take a high-level of ownership for the product vision, technical architecture, and project delivery. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and help build great teams around themselves.As a Senior Technical Program Manager you will:- Work closely with technical leaders and product managers to compose and influence the product vision, roadmap, org goals, planning, and backlog prioritization- Lead high-visibility, cross-team initiatives including scoping, requirement gathering, technical design, implementation, and launch phases. This includes evaluating and recommending technical solutions to meet customer requirements, ensuring long-term scalability, and meeting project timelines- Identify system and process deficiencies and lead the charge to drive meaningful change. This includes writing effective narratives and presenting them to Directors and VP's- Engage with sister HR teams to proactively identify integration points within talent management systems- Be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment- Help teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood/documented, ineffective cross-team collaboration, inadequate system design, insufficient testing/gaps in QA, etc.)- Demonstrate strong program management, organizational, and leadership skills to facilitate effective, collaborative project meetings- Collaborate with some of the best engineers in the industry- Contribute to delivering highly available, performant, and secure microservices at Amazon scale- Leverage cutting-edge technology to change the face of organizational managementBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Career Choice is Amazon’s education benefit designed to support our front-line employees in advancing their careers through skills training and education. Available in 14 countries, we offer regionally specific programming through a large network of approved training providers to support employees in taking the next step in their career towards in-demand jobs.We are seeking a results driven Senior Marketing Manager to oversee Career Choice strategic communication across 14 countries in North America and Rest of world.You’ll be responsible for conceptualizing, executing, and analyzing big marketing campaigns, with a particular emphasis on increasing engagement for our associate population, driving awareness for top content and re-enforcing the Career Choice brand. Through strategic and creative thinking, leveraging customer insights, and demonstrating operational excellence, you’ll flawlessly execute a comprehensive marketing plan for the Career Choice Program and develop campaigns that increases associate engagement.This is a highly cross-functional role that requires close partnership across teams such as Product, BI, Internal Communications, PR and Policy to manage multiple milestones and shifting requirements in a fluid, fast-moving environment.You will build, deliver, measure, and refine strategies for associate engagement, and retention.Key job responsibilitiesYou will have demonstrable expertise in data-driven lifecycle marketing strategy as well as campaign execution and measurement. You will be comfortable dealing with ambiguity as we test our way into new marketing placements and channels. You will have shown you’re able to work in a dynamic, international environment and can deliver results.You will have demonstrable expertise in building large-scale marketing campaigns, brand building, and post-campaign measurement. You will be comfortable working across several internal teams to bring campaigns to life. You will have shown you’re able to work in a dynamic, international environment and can deliver results.Strong drive for results, with the ability to manage independently and take calculated risks while thinking big and outside the box.The ideal candidate will be comfortable dealing with significant ambiguity, have strong ownership, can work successfully across global teams, and have a good sense of metric based decision making.Takes a data-based approach, including coordinating A/B tests, to measure success and deliver results, focusing efforts on campaigns that successfully connect eligible associates with relevant resources and participants and graduates with upskilling opportunities.Operationally executes on defined strategy with our internal partners, undertaking the campaign creation process through deliberate communications plans including content, materials and recommended channels and coordinating partners to deliver against business objectives and campaign goals.Unpack marketing insights using A/B testing and targeted communications to help paint a picture of the hourly associates marketing dynamics and behavior in collaboration with Associate Experience & Product.BASIC QUALIFICATIONS- 8+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Bachelor’s degree in Communications, Marketing, or a related field- Portfolio of work demonstrating digital storytelling capabilities ...

We are seeking an experienced Principal Talent Management leader to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. The ability to collaborate and work effectively with and through others across the extended AADA and Amazon talent management community is critical to the success of this role. The Principal Talent Management leader must be highly skilled in communication, cross-team collaboration, and effectively driving outcomes across diverse stakeholders and partners. This role requires dealing with a high level of ambiguity and feeling comfortable operating in a space often with little direction to solve hard, complex talent and organizational business problems. You must also be an excellent operator who can break down large plans into tangible initiatives and goals, and track these closely to deliver results. The Principal Talent Management leader is a skilled communicator and facilitator, with experience driving strategic people conversations with executive level leaders. This is a great opportunity for a strong systems thinker to directly impact mechanisms we use to identify, develop, and deploy executive talent. As a senior member of the AADA PXT team, this role provides ample opportunity to design innovative solutions and regularly engage with key HR and business leaders. Key job responsibilitiesThe Principal Talent Management leader is responsible for ensuring executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon for functional roles across the organization. This includes leading the talent cadence for comprehensive succession planning, critical role mapping and talent movement across a global organization. In doing so, the Principal Talent Management leader ensures our Amazon leaders are consistently inspecting and assessing their organizational design, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Principal, Talent Management leader consults with relevant business leaders and then builds, iterates, and scales solutions to address.A day in the lifeThe Principal Talent Management leader will plan, coordinate, and facilitate executive level talent cadences, including succession planning and talent reviews. They work backwards from the needs of the business to derive talent strategies and partner with HR and business leaders to align on and execute plans. They not only run the talent cadence, they are a consultant and thought partner with the HR and business leaders regarding critical talent, succession readiness, and development planning.BASIC QUALIFICATIONS• Bachelor’s degree• 10+ years progressive in Talent Management or Human Resources.• Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity.• Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.• Communication, coaching and influencing skills across diverse counterparts, globally. ...