Human Resources

Join our Global Specialty Recruiting (GSR) team, where we find the best minds in tech, science, and leadership for Amazon's most challenging roles. We're not your typical recruiting team. Instead, we focus on finding rare talent for complex positions - from engineering to scientific research and executive leadership.Our diverse team brings together skilled recruiters, talent researchers, and coordinators. We also have experts in program management, business analysis, and operations support. Together, we drive the systems, policies, and practices that help Amazon build world-class teams.Working closely with Amazon's senior leadership and key partners in HR, Legal, Finance, and Security, we shape the future of talent acquisition. If you enjoy solving complex problems and connecting exceptional people with career-defining opportunities, you'll thrive here.What sets our Global Specialty Recruiting team apart is our deep technical expertise and worldwide reach. Our recruiters are deeply connected within the software engineering community, particularly among Principal, Senior Principal, and Distinguished Engineers. We use advanced sourcing strategies and industry relationships to find exceptional technical leaders. Instead of simply matching requirements, we partner with hiring managers to understand their team dynamics and technical challenges, ensuring we find candidates who will drive innovation and success.As a Principal Recruiter, you'll lead recruitment for these senior technical roles. You'll work with recruiting tools and collaborate with talented teammates who share your drive for excellence. Your strategic insight will help shape how we attract and secure top engineering talent.If you're passionate about connecting with world-class engineers and technical leaders, and want to impact how Amazon builds its next generation of engineering leadership, this role offers unmatched opportunity. You'll be at the center of identifying and attracting the technical visionaries who shape Amazon's future.This role offers significant autonomy and the opportunity to directly impact Amazon's technological leadership through strategic talent acquisition. You'll work at the forefront of tech recruiting, shaping the future of one of the world's most innovative companies.Key job responsibilitiesCritical success factors for this role include: Lead strategic talent acquisition for Amazon's most senior engineering roles, driving significant impact on the company's technological advancement.Act as a trusted talent advisor to senior leadership, providing critical insights and guidance on high-level technical hiring decisions.Develop and execute innovative, multi-faceted recruiting strategies to engage the total addressable market of engineering talent in a competitive landscape.Cultivate and maintain extensive networks within the tech industry, leveraging these relationships to build a robust pipeline of top-tier candidates. Autonomously manage end-to-end recruiting processes for key positions, from initial outreach to offer negotiation and closing.Collaborate with research teams to identify emerging talent pools and pioneer new approaches to candidate engagement and assessment.Lead client update meetings with executives, clearly communicating progress and strategizing on complex hiring challenges.Conduct in-depth evaluations of senior candidates, including exploratory calls, interviews, and 360-degree reference checks.Drive continuous improvement in Amazon's technical recruiting practices by sharing insights, writing influential documents, and implementing innovative solutions.Demonstrate thought leadership by contributing to the company's knowledge base on industry trends, talent landscapes, and effective hiring strategies.Coach hiring managers and leaders to enhance their talent acquisition capabilities, particularly for senior and executive-level roles.Quickly adapt to and become proficient in new technological domains to effectively assess and attract specialized engineering talent.Tackle complex recruiting challenges with creativity and persistence, finding solutions when traditional methods fall short.Embody Amazon's leadership principles, particularly in being vocally self-critical and consistently raising the bar for hiring standards.Balance multiple high-priority searches simultaneously, demonstrating strong project management and stakeholder communication skills.BASIC QUALIFICATIONS - 10+ years of progressive corporate and/or search firm recruiting experience with a focus on science and/or engineering candidate generation in a complex and competitive market - 5+ years advising, influencing & hiring at the executive level ...

The North American Employee Relations (ER) team supports Field Operations organizations across fulfilment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with front-line employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles. This is a full-time position that reports into the WW Consumer organization for Amazon.com. The resident location of the individual preferably based in the Midwest, in the geographic area of primary support and preferably in a location near a major airport convenient for air travel. This position will support sites across one or more operational regions so comfort with travel is key. The successful candidate must be capable of significant domestic travel, sometimes with short notice, up to 50% of the time.Key job responsibilities - Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks - Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment - Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience - Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs - Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions - Collaborate: Build constructive relationships with critical stakeholders to share information and influence change - Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions - Work at Scale: Launch and manage sustainable mechanisms for entire networks BASIC QUALIFICATIONS- Bachelor’s degree required - 7+ years of relevant experience employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations - Successful record of creating, improving and executing programs at scale - Excellent skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments - Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or communication skills - Ability to quickly connect with people across a wide variety of backgrounds - Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies ...

We believe that everyone who comes to Amazon should be able to build their career, and we are ready to support our employees wherever they are on their educational journey! Career Choice, one of Amazon's flagship upskilling programs, empowers employees to learn new skills for career success at Amazon or elsewhere. We meet individual learners where they are on their education journey through a variety of education and upskilling. Available in 14 countries, we offer regionally specific programming through a large network of approved training providers to support employees in taking the next step in their career towards in-demand jobs.We are seeking a data driven Marketing Specialist to support our education campaigns in North America, supporting digital communications to our customers, and driving engagement and awareness of the program. You’ll be responsible for conceptualizing, executing, and analyzing marketing campaigns, with a particular emphasis on increasing engagement for our associate population, driving awareness for the program and showcase operational efficiencies when applicable.This is a cross-functional role that requires close partnership across teams such as BI, Internal Communications, Education teams, and Benefits to manage multiple initiatives and shifting requirements in a fluid, fast-moving environment.Key job responsibilitiesYou will have demonstrable expertise in data-driven lifecycle marketing strategy as well as campaign execution and measurement. You will be comfortable dealing with ambiguity as we test our way into new marketing placements and channels. You will have shown you’re able to work in a dynamic, international environment and can deliver results.You will have demonstrable expertise in building and measuring the impact of marketing campaigns. You will be comfortable working across several internal teams to bring campaigns to life. You will have shown you’re able to work in a dynamic, international environment and can deliver results.Strong drive for results, with the ability to manage independently and take calculated risks while thinking big and outside the box.The ideal candidate will be comfortable dealing with significant ambiguity, have strong ownership, can work successfully across global teams, and have a good sense of metric-based decision making.Takes a data-based approach, including coordinating A/B tests, to measure success and deliver results, focusing efforts on campaigns that successfully connect eligible associates with relevant resources and participants and graduates with upskilling opportunities.Operationally executes on defined strategy with our internal partners, undertaking the campaign creation process through deliberate communications plans including content, materials and recommended channels and coordinating partners to deliver against business objectives and campaign goals.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Bachelor’s degree in Communications, Marketing, or a related field ...

The Consumer Recruiting Team within Amazon.com is hiring a Recruiting Coordinator (RC) to join our team! The RC is an integral partner in managing recruiting activities and building candidate relationships; often providing candidates with their first impression of Amazon. This candidate will be an organizational guru, work effectively with internal and external clients and candidates, possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build a great organization of talented individuals. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. Responsibilities: • Scheduling interviews and phone screens working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates • Updating candidate records and job postings in recruiting systems and confirming new hires • Providing follow-up correspondence to candidates on recruiting status via phone and email • Tracking recruiting activities and providing candidate status in a weekly report • Coordinating the post-interview debrief meetings and providing debrief materials • Identifying opportunities for improving candidate experience and scheduling efficiency • Assisting in the coordination of other recruiting activities as needed BASIC QUALIFICATIONS- 1+ years of recruiting, coordination, administration, logistics, HR or equivalent experience- Bachelor's degree or equivalent- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint ...

Amazon Connections is an innovative program that gives Amazonians globally an effective way to give feedback on the workplace and help shape the future of the company. Connections asks employees quick questions every day and uses that real-time information to learn from their experiences, introduce targeted content to teams around the world, and measure specific outcomes. Our goal is to strengthen Amazon’s workplace culture and help develop leaders who earn trust, remove barriers to excellence, and make Amazon an inspiring place to work.We are currently looking for an accomplished front end developer to build world-class user interfaces for our customers. Are you an expert in web technologies? Want to use this expertise for creating the next generation Survey customer experience? We are looking for smart, motivated Front End Engineers passionate about delivering a world-class customer experience to help take Connections to new heights.If you have the skills for building high-performance, customer-friendly products that delight customers, and are interested in cutting-edge cloud computing, this is the job for you.Key job responsibilitiesSuccessful candidates for this position will have a strong background in building web applications using current technologies such as HTML5, JavaScript and CSS and web-UI frameworks like jQuery, React, Flux etc. Equally important to these specific skills are a candidate's ability to multi-task, quickly adapt to new development environments and changing business requirements, learn new systems, create reliable/maintainable code, and find creative and scalable solutions to difficult problems.BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Amazon's mission is to be Earth's most customer-centric company and to get there, customer centric, talented, and driven individuals are needed. Americas Stores Tech Talent Acquisition (ASTTA) team is looking for a Sourcing Recruiter to play a critical role in our hiring ecosystem with primary focus on recruiting for higher volume tech job families including Business Intelligence Engineer (BIE), Data Engineer (DE), Software Development Engineer (SDE), Software Development Manager (SDM), Technical Program Manager (TPM), and our specialty tech roles (ex: Science, Design, Economists).As an ASTTA Sourcing Recruiter, you build business acumen, develop productive partnerships and cultivate skills to influence through data. You serve as the sourcing subject matter expert (SME) with a strong focus on hiring highly qualified candidates through in-depth profile calibration, leveraging actionable insights to improve candidate throughput and create long lasting impact to Amazon. You follow a candidate-centric model created by removing obstacles and ambiguity in the hiring process, with clear benchmarks of success.Key job responsibilities• Recruit passive candidates through pro-active market research, assess them against top talent and Amazon’s culture described in our leadership principles. • Manage and prioritize searches to ensure well qualified and diverse talent pipelines are provided on-time, leveraging a range of metrics and key performance indicators to deliver results.• Leverage industry trends, competitor activities, and market conditions to provide insights to develop innovative sourcing methods, scalable candidate pipelines, complemented by proven strategies to consistently identify and attract top-tier candidates. • Screen and attract top talent by assessing candidate skills, qualifications, and by guiding them throughout our hiring process, setting them up for success. • Utilize best in class candidate engagement techniques and pre-closing strategies with candidates to build rapport and impact. • Collaborate cross functionally and partner with fellow Recruiters, Recruiting Coordinators, and Strategic Demand Advisors (SDA), to ensure that talent needs of customers are met.• Create exceptional candidate experience, efficiently organize, effectively communicate, prioritize, push back when necessary, and demonstrate a strong sense of urgency, all while being customer focused and collaborative.• Meet/exceed key performance indicators (KPI), such as pipeline activity, conversion ratios, candidate experience, and cycle times. • Continuously invest time in expanding knowledge base as industry standards and trends change and shift. • Participate in project work focused on building operational efficiencies, continuous process improvement, improving recruiter productivity, etc. BASIC QUALIFICATIONS- 1+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

We are looking for an innovative, hands-on, customer-obsessed HR Program Manager with a passion for project Management organization, strong writing skills, and who can drive initiatives. This role leads Early Career Talent (ECT) Demand and Intern experience programs for the AWS Database organizations. The role also leads ad hoc HR projects for Database and AI/ML teams within Utility Computing.The role leads end-to-end Early Career Demand Planning for the Database organization, partnering closely with business leaders (L10-L7’s), HRBP, Workforce Strategy and Early Career Talent Acquisition (ECT TA) teams to define and execute against the Early Career strategy.This role is also responsible for the Early Career Talent Experience and responsible to investigate program health and test innovative thinking (pilots, diversity & inclusion, focus group, events, etc.) to elevate both intern and business experiences. This involves overseeing intern onboarding and landing experience, developing and executing intern engagement forums like intern support network and communities, through close collaboration with a wide variety of stakeholders, including TA, HRBP’s, Hiring managers, incoming interns/campus hires, Executive Assistants and Program Managers. If you thrive in a challenging and fast-paced environment and have a formal background in Project Management, this role is for you! The program manager must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels and thrive in an innovative and ambiguous environment. This role will require you to comfortably communicate in written and verbal mediums with stakeholders ranging from Technology People Managers to Amazon VP’s. Your excellent communication skills, should also include a proven ability to effectively manage, influence and negotiate with external/internal business partners in order to meet organizational objectives. A successful candidate will be a natural self-starter who is comfortable leading large, complex projects. You'll need strong data and analytic skills and the ability to translate clients’ business needs into solvable plans and solutions to address those needs and achieve results. You will need to gain fluency in tech and PXT strategic language.The work is both tactical and strategic. This role will support senior PXT and business leaders for the organization as we manage headcount planning, hiring, onboarding and developing diverse student hires from campus. The Program Manager will navigate complexity and ambiguity to find a path forward in difficult situations, making trade-offs between short-term talent needs vs. long-term, sustainable developmental pipelines.Key job responsibilities• Lead ECT demand collection and validation, intern conversion process, and unblocking business and interns and FTE hires’ issues and challenges.• Function as an SME in the Early Career Talent space to cultivate new talent pipelines and develop processes at scale, influence L8 and L10 leadership, provide insights and deep dive into program health, and share best practices across ECT PM communities within AWS• Demonstrate a broad understanding of how HR works, end to end, in order to connect the dots and identify improvement opportunities at the macro level.• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks). • Identifies and remove process roadblocks to unblock teams, simplify and invent better processes, and increase the speed of delivery as a force multiplier.• Influence team priorities and business strategy through data-driven contributions.• Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility.• Prioritize multiple inputs and initiate course corrections for team in a complex, fast-paced environment• Communicate ideas effectively, verbally and in writing, to a wide range of audiences.• Implements regular reviews of current processes, fully develops suggestions for improvements to maximize value of resources, quickly identifies obstacles and prioritizes changes.• Exhibits ruthless attention to detail and accuracy in a fast paced environmentAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthYou will be part of the diverse, innovative and fun AI/ML and Databases PXT team. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Seattle, WA Amazon offices. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Proficiency in Microsoft Office Suite ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and motivated people. As a Sourcing Recruiter, you will cultivate talent sourcing channels, develop relationships with hiring managers, and close searches against tight deadlines. In this role, you will be responsible for talent attraction strategies and utilize your experience setting benchmarks and metrics.We need a talented Sourcing Recruiter to help us find the best talent in the world to support our growth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The Sourcing Recruiter will work with a team of peers including Client Leads and Recruiting Coordinators focusing in the areas of candidate talent search and placement, process improvement and strategy development. They will foster a collaborative team environment and a strong service-oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.The Ideal candidate must be able to successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to hit all customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. The best candidates will draw on knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR business partners. They have a reputation for being exceptional at candidate generation, organization, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate push back and a sense of urgency, and value providing amazing customer service.This role can be based in Seattle or Nashville.Key job responsibilities• Contribute to developing strategies related to recruitment that will contribute to the long-range growth, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Recruit passive candidates and gauge candidate skill sets against open roles.• Build and maintain network of potential candidates through proactive market research and on-going relationship management.• Interview candidates within the framework of the position specification. Screen, interview and prepare an ideal candidate slate within an appropriate and consistent timeline.• Work closely with Business, TA and HR leaders to influence and deliver a quality assessment and candidate experience through all aspects of the recruitment funnel.• Lead and/or participate in cross-business/cross-company special projects and initiatives related to talent acquisition.BASIC QUALIFICATIONS- 1+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

As the Senior Program Manager for Recruiter Enablement and Adoption, you will be responsible for building and owning an initiative to improve the overall recruiter enablement through the effective use of marketing resources. You will deeply understand the recruiting journey by creating a comprehensive recruiter journey map, and then work closely with the marketing team to develop solutions that enhance recruiter enablement and the candidate experience.Key job responsibilities- Build and maintain a detailed recruiter journey map to provide TA stakeholders with a visual representation of the marketing resources available at each stage of the recruiting process- Identify gaps in the current recruiter enablement offerings and work with the marketing team to develop solutions to address those gaps- Drive broad adoption of the marketing resources among the global recruiter community, tracking usage and reporting on the impact- Work closely with the broader PM community within the WWAS TA organization to understand their challenges and help implement enablement solutions- Establish a network of key POCs embedded within each TA vertical to serve as partners for promoting awareness and adoption of the marketing resources- Collect feedback and insights from the POC network to inform the continuous improvement of recruiter enablement offeringsAbout the teamThe Amazon Stores Talent Acquisition Marketing, AMER (Marketing) is dedicated to enable Talent Acquisition teams across Operations, Consumer and G&A in the Americas.Our main role is to enable TA teams to reach and engage with potential candidates by providing resources to learn about their audience and how to reach them, while proactively building marketing programs to fuel the talent pipeline. We manage programs across employer brand and recruitment marketing to deliver a best-in-class candidate experience while empowering recruiters to improve awareness of and consideration for the roles they support.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Proven track record of driving cross-functional initiatives and delivering results- Excellent stakeholder management and communication skills- Strong analytical and problem-solving abilities- Experience creating journey maps and developing data-driven solutions- Passion for improving the recruiter and candidate experience- If you are an experienced program manager excited about the opportunity to transform recruiter enablement, we encourage you to apply for this role. ...

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as those that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We seek a talented Senior Product Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and product management skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you. You index on ownership, customer obsession, diving deep and delivering results. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You understand risks and blockers and show strong bias for action to ensure swift resolution. You will succeed in these endeavors by combining your product and technical experience with your ability to listen to, learn from, and communicate with customers, as well as diverse group of collaborators. You do not let yourself get blocked and have a “whatever it takes” attitude about delivery, taking ownership for the end-to-end product. You have demonstrated experience with product management in software development, from writing strategy documents (operating plans, PRFAQs, multi-year plans) to writing business or technical requirements, testing, technical design review and operational excellence. You dive deep, whether it is into metrics for the business or technical requirements with engineering and science partners. This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities- Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy.- Partner closely with the Data & Reporting SDM to establish working backward processes for business requirements for IXT dashboards, product reporting and management reports, enabling end users (IXT/PXT business partners, Amazon leaders) to self-serve. Develop a multi-year strategy for IXT data & reporting.- Deliver a roadmap of IXT-owned products by partnering closely IXT program managers, establishing mechanisms to engage with cross-functional teams and identifying ways to drive adoption and engagement.- Serve as a product leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process.- Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Amazon's mission is to be Earth's most customer-centric company and to get there, customer obsessed, talented, and driven individuals are needed. Americas Stores Tech Talent Acquisition (ASTTA) team is looking for a Full Life Cycle Recruiter (FLC) to play a critical role in our hiring ecosystem with a primary focus on recruiting and closing for higher volume tech job families including Business Intelligence Engineer (BIE), Data Engineer (DE), Software Development Engineer (SDE), Software Development Manager (SDM), Technical Program Manager (TPM), and our specialty tech roles (ex: Science, Design, Economists).As an ASTTA Full Life Cycle Recruiter (FLCR), you build business acumen, develop productive partnerships, and cultivate skills to influence through data. You serve as the sourcing and closing subject matter expert (SME) with a strong focus on hiring highly qualified candidates through in-depth profile calibration, leveraging actionable insights to improve candidate throughput and create long lasting impact to Amazon. You follow a candidate-centric model created by removing obstacles and ambiguity in the hiring process, with clear benchmarks of success. Key job responsibilities• Recruit passive candidates through proactive market research, assess them against top talent and Amazon’s culture described in our leadership principles. • Manage and prioritize searches to ensure well qualified and diverse talent pipelines are provided on-time, leveraging a range of metrics and key performance indicators to deliver results.• Utilize industry trends, competitor activities, and market conditions to develop innovative sourcing methods and scalable candidate pipelines, complemented by proven strategies to consistently identify, attract, and close top-tier candidates. • Screen and attract top talent by assessing candidate skills, qualifications, and by guiding them throughout our hiring process, setting them up for success. • Use best in class candidate engagement techniques to build rapport and develop sophisticated closing strategies that seek for role fit and success in the role.• Collaborate cross functionally and partner with fellow Recruiters, Recruiting Coordinators, and Strategic Demand Advisors (SDA), to ensure that talent needs of customers are met.• Create exceptional candidate experience, efficiently organize, effectively communicate, prioritize, push back when necessary, and demonstrate a strong sense of urgency, all while being customer focused and collaborative.• Meet key performance indicators (KPI), such as pipeline activity, conversion ratios, candidate experience, and cycle times. • Set accurate expectations on compensation and leveling, effectively negotiate offers and ensure smooth onboarding. • Actively participate in interview loop construction and interviewer calibration to ensure all interviews are well aligned with the role and job requirements.• Continuously invest time in expanding knowledge base as industry standards and trends change and shift. • Participate in project work focused on building operational efficiencies, continuous process improvement, improving recruiter productivity, etc. BASIC QUALIFICATIONS• 3+ years of corporate and or search firm progressive technical recruiting including full life cycle recruiting experience• 3+ years closing candidates and negotiating offers • 3+ years managing and prioritizing multiple searches, projects, and client relationships ...

The Amazon Delivery Services Employee Relations (ER) team supports both Amazon and contractor teams that execute Amazon’s last mile delivery services. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, the overall responsibilities of an ER Manager fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. This is a full-time position that reports into the WW Consumer organization for Amazon.com. This role will cover Sacramento, CA, Las Vegas, NV, ID, CO, AZ and CO. Any successful candidate must be capable of significant domestic travel, sometimes with short notice, at least 50% of the time.Key job responsibilitiesThe ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.BASIC QUALIFICATIONS- Bachelor's Degree- 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired- Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience- Skilled in MS Excel, Word, SharePoint & PowerPoint ...

At MHLS, we’re looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. The selected candidate will be responsible for managing operational KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to ensure effective management of the incoming and outbound phone, chat and email volumes by analyzing forecast details from Economists team and drafting way forward plans in terms of peak readiness, HC hiring etc. The position will have high visibility to all the operations teams from Costa Rica, the US and India.Position Responsibilities:• To Analyze HC requirement based on recent volumes, trends and reporting it to LT team for visibility and discussion• Monitoring real-time performance, adjusts off-line activities and provide guidance to leadership to ensure a consistent customer experience• Ensure that Operational metrics like service levels, occupancy, PTL, utilization etc. are being met by all Orgs/skills at daily level• Reviewing weekly data of reports share by WFM on efficiency and daily metrics and provide insights on WBR/MBR/YBR narratives• To liaise with all network POCs (WFM and Ops) for owned Org/skill and work on gaps/opportunity areas which may impact operational metrics• To ensure timely closure on all planning related activities like training & QA requests, optional and mandatory holidays planning, Shift rollovers, BCP planning etc.• To ensure capacity alignment (schedule) is based on expected volume and take necessary actions in case of short term deficits• To mentor and develop fellow RTAs with all WFM required skills and knowledge• To deep dive and provide insights on metric misses with factual callouts and path to greens (PTGs)• To ensure expected processes are followed by Operations, invent & simplify current processes to remove waste or non-value enablersExperience/Skills • Strong understanding of MHLS business and events impacting business• Strong numerical and analytical skills• Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances• Demonstrated ability to communicate effectively in a multi-cultural environment• Demonstrated ability to work under pressure• Demonstrated effective time management skills• Ability to effectively interact with employees at all levels of the organization• Ability to maintain confidentiality• Demonstrates effective communication and public speaking skills• Able to give and receive feedback effectively• Positive and enthusiastic work ethic• Demonstrates resilience, drive and ownership for own personal development• Strong attention to detail• Ability to multitaskBasic qualifications 5+ years of WFM Management experience resources Experience in contact center operations Bachelor's degree Solid proven experience in a live queue contacts environment Solid proven experience using contact center technology High proficiency in Microsoft Excel Experience in Contact Center Operations Exceptional analytical skillsPreferred qualifications 5+ years of Human Resources experience BASIC QUALIFICATIONS- 3+ years of human resources experience- Experience with HR processes and systems ...

Amazon's Global Executive Development (GED) team is hiring a senior executive coach to support Amazon’s senior leaders (Directors and Vice Presidents). They will coach and facilitate a global leadership development program for our director population, fostering participant’s awareness of their leadership approach, providing development support, and reinforcing learning. In addition to coaching in the program, the executive coach will also conduct long-term strategic coaching engagements with senior leaders at Amazon to address developmental areas and build strengths critical to the leader’s success in current and future roles. While this is an individual contributor role, you will work in close partnership with senior leaders and development professionals worldwide. You will need strong learning and listening skills and the gravitas and experience to partner with senior leaders. You will also contribute programmatic and strategic improvements to better the program including interpreting critical themes and writing documents to share these insights with senior leaders. Key job responsibilitiesSuccess in this role requires the ability to: - Analyze and interpret individual leadership and organization capability requirements.- Translate these requirements into an effective and relevant coaching solution.- Strategically project manage, organize and provide executive coaching services.- Conduct strategic leadership behavioral observation during programs (including simulations).- Translate observations into concrete and actionable feedback to senior leaders.- Facilitate breakout sessions and peer-to-peer dialogue during programs - Debrief leadership assessments to create insights and individual learning objectives for programs- Support participants in embedding acquired learning and capability beyond the program to their roles and organizations.- Measure, track success so that we can iterate and constantly improve coaching solutions. A day in the lifeYou will never have a boring day in this role. We are a fast-paced, energetic team delivering some of the most impactful executive level programs and experiences for Amazonians.About the teamWe are a small, scrappy team who are building development solutions based on research and existing leadership wisdom, perspective and skills that have supported Amazon’s success, and the identification of the future-facing leadership capabilities required to invent on behalf of our customers. No task is too small, or too big, and there is never anything that isn't in our job description. We love Learning, Being Curious, and Delivering Results!BASIC QUALIFICATIONS- 5+ years of Executive-level coaching including a minimum of PCC certification through ICF or equivalent governing body. - 10+ years of direct senior leadership experience in a complex business environment. - Strong facilitation skills both in-person and virtual delivery forums. - Ability to travel both domestically and globally 30% of working schedule. - Deep experience with 360 and other psychometric assessments. - Outstanding interpersonal and leadership skills; a role model for the use of the concepts and skills we teach. - Familiarity with business, financial, and process improvement tools, concepts and methodologies. - Excellent verbal and written communication skills, ideally as an author or content creator on relevant topics. - Strong analytical skills and experience using and presenting data to make decisions. - Bachelor’s Degree or equivalent experience is required. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Are you looking to create value for millions of customers by helping to develop creative assets for Kuiper? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for design and a desire to bring delightful, technology driven products and services to life in an entirely new way? This describes your daily journey. Are you ready? Then join us on Project Kuiper!Key job responsibilitiesAmazon is seeking a bright, customer-obsessed and self-motivated Executive Assistant to join the Project Kuiper Team. This is a great opportunity to join a high functioning team with plenty of new challenges & responsibilities for you to grow and further your career.The ideal candidate will be professional and be a fast learner with experience using sound judgement while working in a fast paced, goal-oriented, and ever changing work environment.Responsibilities (including but not limited to):- Management of complex calendars and scheduling requirements.- Book complex domestic and international travel - including airfare, hotels, transportation, restaurant reservations, etc.- Superior attention to detail and ability to meet tight deadlines.- Ability to complete complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround.- Ability to prioritize and handle multiple assignments at any given time.- High level of integrity and discretion.- Impeccable attention to detail.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamWork/Life BalanceOur team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. BASIC QUALIFICATIONS- Experience with Microsoft Office products and applications- High school or equivalent diploma- 2+ years of Amazon, or 5+ years of senior level leadership support experience- Experience with domestic or international travel coordination ...

As part of the Amazon-wide Global Talent Management and Compensation team, the Organizational Planning and Effectiveness team’s mission is to enable Amazon to build healthy and effective organizations with the right leaders, in the right roles, at the right time. We develop philosophies, mechanisms and products that guide leaders to inspect and make data-driven decisions to improve their organizational operating models, structures, and executive talent.As the Organizational Design Principal Product Manager, you’ll own the long-term strategy for a new, company-wide organizational design product that enables senior leaders and their HR Business Partners to inspect and design their organizations. You’ll build customer listening mechanisms and uncover the root causes of senior leaders' and HRBPs’ pain points in inspecting and improving the health of their organization’s design. You’ll measure the user experience and gather insights with our UX team, science team, and talent management partners. You’ll define the vision to teach Amazon’s peculiar org design approaches at scale, and translate that approach into a multi-year roadmap with detailed product and UI requirements. You’ll make roadmap tradeoffs, managing ambiguity and influencing multiple stakeholders, and problem solving to deliver new features with the tech team.You’ll partner with our research scientists to advance our understanding of organizational effectiveness at Amazon, and constantly scan academia and industry best practices for innovations we can learn from. Key job responsibilities• Diving deep to understand the root causes of pain points for senior leaders and HRBPs• Driving innovative solutions that ensure a consistent and intuitive workflow throughout the product• Decomposing complex problems into simple, straight-forward solutions• Setting the vision and developing/owning a multi-year roadmap to teach Amazon’s peculiar org design approach at scale• Creating and delivering detailed product and UI requirements• Managing complexity and resources by systematically prioritizing multiple streams of workAbout the teamThe Organizational Planning and Effectiveness team formed in November 2023 to create a single-threaded focus within Global Talent Management and Compensation. The team is building two enterprise-wide products: an executive talent management product that helps leaders connect business strategy to executive talent strategy, then identify, develop, and match successors to the right roles; and an organizational design product that helps leaders rapidly model alternate scenarios for structures, roles, and reporting relationships. This growing team partners with Research Science, UX Design, and additional talent management teams across the company to build innovative experiences for Amazon’s leaders and their HR partners.BASIC QUALIFICATIONS• Bachelor's degree• Exceptional data-driven, business writing skills• 10+ years of progressive experience in executive talent management and/or organizational design and effectiveness• Experience defining and implementing talent management strategies and programs for large, fast-paced and diverse organizations ...

Prime Video Studios team is seeking an exceptional Principle, Human Resources Business Partner to provide strategic HR support to senior leadership within the Prime Video business.In this role, you will be the primary HR partner for senior leaders, aligning critical people initiatives with broader business objectives. Leveraging your exceptional communication, influence, and data analytics skills, you will help inform and shape the organizational capabilities needed to drive success.As an experienced HR professional, you must demonstrate the ability to thoroughly diagnose complex issues, recognize patterns, and recommend both immediate and long-term programmatic solutions. The ability to seamlessly collaborate across groups, influence stakeholders at all levels, and dive deep into the unique needs of this client group is essential.Key to your success will be your strong business acumen, executive coaching expertise, excellent communication skills, and robust planning/project management capabilities. You must also excel at balancing competing priorities and driving measurable impact.The ideal candidate will have a proven track record supporting senior executives in a fast-paced, data-driven environment. If you are a strategic thinker with the ability to translate business goals into impactful people strategies, we encourage you to apply.Key job responsibilities• Partner with business leaders to drive organizational design, workforce planning, succession planning, and skills assessment and development.• Partner with and guide the HR Partner team, who provides management coaching and support to front-line managers.• Review and analyze business metrics including data on retention and the employee experience in order to recommend and drive systemic improvements.• Lead both the annual and mid-year review processes within respective leadership teams to ensure rigorous performance management and talent development.• Provide compensation consultation including salary and equity planning, promotions and job re-leveling analysis and support.• Work with business groups to assess, create and implement innovative solutions for a variety of employee engagement initiatives within assigned client groups and in some cases across the broader organization.BASIC QUALIFICATIONS• Bachelor’s degree, or equivalent experience• 7+ years HR generalist experience in a leadership role• Strong judgment and experience coaching leaders.• Broad experience and specific knowledge of human resource theory, including employee relations, learning, and performance management.• Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills ...

At Amazon.com, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As a Senior Compensation Consultant, you will be responsible for supporting the compensation needs of our hourly associates on a step plan in North America. The incumbent will work directly with Operations Leadership, PXT Partners, and Finance to achieve compensation objectives and provide hands-on assistance related to all areas of compensation. Additionally. This individual will spearhead implementation of policy management and process improvement initiatives that increase customer experience for both the business and associate. As part of this team, you will be responsible for working with internal and external stakeholders to drive adoption and engagement of our compensation programs and tools at scale. This role requires deep data analytics and compensation management skills, ability to manage and deploy large program and policy changes, coordinating and driving execution, and communicating with stakeholders across levels on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The person must be flexible and action-oriented, and they must be capable of dealing with ambiguity, have strong analytical skills, and be comfortable in a fast-paced, dynamic environment. Our culture is that of a start-up, obsesses over customers and loves using data to guide decisions and prioritization. He/she will have a unique opportunity to closely partner with senior leaders and product, science, technology and operations teams across the organization driving programs that are critical to building trust with our stakeholders. This role provides an opportunity to own and drive compensation programs across operations, program management, analytics, site and process improvement.Your responsibilities will include: - Ensuring consistent and efficient execution of compensation programs and projects, delivering high-quality, scalable solutions within aggressive timelines. - Proactively identifying and mitigating risks and obstacles by collaborating closely with business partners and key tech and non-tech stakeholders. This includes effectively communicating with, and influencing, senior stakeholders across multiple parts of the organization.BASIC QUALIFICATIONS - Bachelor's Degree - 5+ years of experience working cross functionally with tech and non-tech teams- Analytical and quantitative skills and a track record for planning, doing and auditing work.- Ability to create dynamic tools and models to interpret and analyze data. ...

Career Choice is Amazon’s education benefit designed to support our front-line employees in advancing their careers through skills training and education. Available in 14 countries, we offer regionally specific programming through a large network of approved training providers to support employees in taking the next step in their career towards in-demand jobs.We are seeking a results driven Senior Marketing Manager to oversee Career Choice strategic communication across 14 countries in North America and Rest of world.You’ll be responsible for conceptualizing, executing, and analyzing big marketing campaigns, with a particular emphasis on increasing engagement for our associate population, driving awareness for top content and re-enforcing the Career Choice brand. Through strategic and creative thinking, leveraging customer insights, and demonstrating operational excellence, you’ll flawlessly execute a comprehensive marketing plan for the Career Choice Program and develop campaigns that increases associate engagement.This is a highly cross-functional role that requires close partnership across teams such as Product, BI, Internal Communications, PR and Policy to manage multiple milestones and shifting requirements in a fluid, fast-moving environment.You will build, deliver, measure, and refine strategies for associate engagement, and retention.Key job responsibilitiesYou will have demonstrable expertise in data-driven lifecycle marketing strategy as well as campaign execution and measurement. You will be comfortable dealing with ambiguity as we test our way into new marketing placements and channels. You will have shown you’re able to work in a dynamic, international environment and can deliver results.You will have demonstrable expertise in building large-scale marketing campaigns, brand building, and post-campaign measurement. You will be comfortable working across several internal teams to bring campaigns to life. You will have shown you’re able to work in a dynamic, international environment and can deliver results.Strong drive for results, with the ability to manage independently and take calculated risks while thinking big and outside the box.The ideal candidate will be comfortable dealing with significant ambiguity, have strong ownership, can work successfully across global teams, and have a good sense of metric based decision making.Takes a data-based approach, including coordinating A/B tests, to measure success and deliver results, focusing efforts on campaigns that successfully connect eligible associates with relevant resources and participants and graduates with upskilling opportunities.Operationally executes on defined strategy with our internal partners, undertaking the campaign creation process through deliberate communications plans including content, materials and recommended channels and coordinating partners to deliver against business objectives and campaign goals.Unpack marketing insights using A/B testing and targeted communications to help paint a picture of the hourly associates marketing dynamics and behavior in collaboration with Associate Experience & Product.BASIC QUALIFICATIONS- 8+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Bachelor’s degree in Communications, Marketing, or a related field- Portfolio of work demonstrating digital storytelling capabilities ...

We are seeking an innovative and experienced Senior UX Designer to lead our Experience Design & Innovation efforts for enterprise-wide transformation. This role is crucial in designing and delivering scalable, enterprise-wide transformation experiences, services, and tools that meet the evolving needs of our rapidly growing, complex, and globally dispersed businesses. The ideal candidate will leverage cutting-edge Generative AI (GenAI) tools and models to accelerate organizational transformation at scale, while staying at the forefront of experience design, change, marketing, and enablement practices.Key job responsibilities1. Playbook Design and Development:o Lead the UX design for our High Velocity Transformation Playbook, ensuring it's intuitive, agile, and scalable across various organizational contexts.o Leverage GenAI capabilities to create dynamic, personalized transformation strategies and content that can be rapidly deployed and adapted.2. Transformation Experience Roadmap:o Collaborate with leadership to develop a comprehensive transformation experience roadmap that aligns with organizational goals and timelines.o Design and maintain a visual representation of the roadmap that clearly communicates transformation milestones, dependencies, and expected outcomes.o Ensure the roadmap integrates seamlessly with the High Velocity Transformation Playbook.3. User Research and Analysis:o Conduct fast-paced, comprehensive user research to understand the needs of transformation leaders, agile teams, and employees across different levels of the organization.o Analyze user behavior and feedback to continuously improve the playbook's effectiveness and speed of implementation.o Use insights to inform and refine the transformation experience roadmap.4. AI-Enhanced User Interfaces:o Design intuitive interfaces that effectively integrate GenAI functionalities, such as real-time transformation progress trackers or adaptive strategy generators.o Create user flows that seamlessly blend AI-driven insights with rapid human decision-making processes, supporting various stages of the transformation roadmap.5. Data Visualization and Real-Time Dashboards:o Develop interactive, real-time dashboards that visualize transformation progress against the roadmap, utilizing AI to provide predictive insights and immediate recommendations.o Design intuitive ways to present complex organizational data for swift, informed decision-making and roadmap adjustments.6. Collaboration with AI/ML Teams:o Work closely with AI/ML engineers to leverage GenAI models for accelerating transformation processes and supporting roadmap execution.o Translate AI functionalities into user-friendly features that enhance the speed and effectiveness of organizational transformation.7. Rapid Prototyping and Testing:o Create high-fidelity prototypes of AI-enhanced transformation tools and interfaces using agile methodologies.o Conduct rapid user testing to ensure the effective integration of AI capabilities with human-centered design principles, allowing for quick iterations and roadmap refinements.8. Experience Mapping:o Develop detailed experience maps for different stakeholder groups throughout the transformation journey.o Identify pain points and opportunities for improvement in the transformation experience, informing roadmap updates.9. Adaptive Learning Integration:o Develop interfaces for AI-powered learning recommendations and adaptive training modules that can keep pace with rapid organizational changes and support roadmap milestones.o Design features that encourage continuous feedback and swift improvement of the transformation process.10. Change Readiness Assessment Tools:o Design intuitive tools for assessing and visualizing organizational change readiness at different stages of the transformation roadmap.o Create interfaces that allow leaders to quickly identify and address barriers to transformation.BASIC QUALIFICATIONS- Bachelor's degree in UX Design, Human-Computer Interaction, or related field- 5+ years of experience in UX design, with a focus on complex systems or enterprise applications in fast-paced environments.- Proven experience in designing for AI-enhanced products or services that drive rapid change.- Strong understanding of agile transformation principles and organizational dynamics.- Experience in creating and maintaining product or experience roadmaps.- Proficiency in UX design tools (e.g., Figma, Sketch) and rapid prototyping tools.- Experience with real-time data visualization and dashboard design.- Excellent communication skills and ability to articulate design decisions swiftly and clearly. ...