Human Resources

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and motivated people. As a Sourcing Recruiter, you will cultivate talent sourcing channels, develop relationships with hiring managers, and close searches against tight deadlines. In this role, you will be responsible for talent attraction strategies and utilize your experience setting benchmarks and metrics.We need a talented Sourcing Recruiter to help us find the best talent in the world to support our growth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The Sourcing Recruiter will work with a team of peers including Client Leads and Recruiting Coordinators focusing in the areas of candidate talent search and placement, process improvement and strategy development. They will foster a collaborative team environment and a strong service-oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.The Ideal candidate must be able to successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to hit all customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. The best candidates will draw on knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR business partners. They have a reputation for being exceptional at candidate generation, organization, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate push back and a sense of urgency, and value providing amazing customer service.Key job responsibilities• Contribute to developing strategies related to recruitment that will contribute to the long-range growth, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Recruit passive candidates and gauge candidate skill sets against open roles.• Build and maintain network of potential candidates through proactive market research and on-going relationship management.• Interview candidates within the framework of the position specification. Screen, interview and prepare an ideal candidate slate within an appropriate and consistent timeline.• Work closely with Business, TA and HR leaders to influence and deliver a quality assessment and candidate experience through all aspects of the recruitment funnel.• Lead and/or participate in cross-business/cross-company special projects and initiatives related to talent acquisition.BASIC QUALIFICATIONS- 3+ years of technical recruiting in high volume and high hiring bar environment experience- Experience building candidate sourcing and closing strategies- Bachelor Degree ...

Are you looking for the chance to work in a fast-paced start-up environment while learning about industry leading technology and GenAI products and services? We are looking for a dynamic HR professional to join our Amazon Web Services (AWS) Human Resources team supporting the [GenAI] Q for Business organization. The ideal candidate will be operationally strong in HR practitioner work, but also demonstrate a deep curiosity for our business and leverage that understanding to support the businesses future strategy and talent needs. Candidates should have had success in supporting an engineering population before, including software development engineers, product management leaders, and technology scientists. Q for Business is part of the broader Utility Computing (UC) organization – which is the core engineering arm of AWS. Q for Business includes teams aligned to services such as QuickSight, the Q assistant features that are embedded in other AWS services, as well as emerging products. QuickSight is AWS’s unified business intelligence platform that offers interactive dashboards, pixel-perfect reports, natural language queries and embedded analytics. Q Business contains a generative AI–powered assistant that can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in your enterprise systems. It empowers employees to be more creative, data-driven, efficient, prepared, and productive. As the Sr. HRBP, you will be responsible for both strategy and execution across the entire Q for Business organization in important business focus areas such as driving Organizational Health and effectiveness, Workforce planning, Location strategy and more. You will also closely partner with the Organization’s Inclusion, Diversity, and Equity (ID&E) team to drive the ID&E goals for the organization and with Talent Acquisition stakeholders on building the right teams, with the right skills, in the right places. To be successful in this role, you must understand business priorities and goals and translate them into the highest impact work. You’ll help business leaders look around corners with recommendations based on data that improve organizational effective and builder experience. Ability to facilitate change management for large organizations within a rapid and complex changing work environment, create efficiencies, and make sound judgement in ambiguous situations are critical to the success of this role. Success will also require an aptitude to dive deep and analyze data to develop meaningful insights and conclusions, and to be able to present clearly and with purpose to the relevant audience. Key job responsibilities · Develop and implement people plans and solutions in order to achieve people initiatives and deliver results for the global specialist organization. Ensure these plans align with the larger organization’s priorities. · Partner with executive leadership teams to develop the talent strategy that enables the right level and type of growth; building a work environment where employees can thrive and grow. · Work closely with specialist, central HR teams, as well as matrixed site and geographically aligned HR colleagues to support the global talent strategy. Contribute to the needs of the larger organization while still tailoring activities to the needs of your specific business. · Function as a consultant and trusted advisor to key leaders and their respective organizations; engage in strategic planning efforts to translate business needs into HR plans. · Partner with executives on organizational design, communication strategies, workforce planning, succession planning, and skills assessment and development. · Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements. · Partner with the business on designing effective Talent Reviews and calibration sessions, focused on succession planning, talent development and organizational health priorities. · Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling. · Work with line managers and employees to address various employee relations issues, fairly representing all interests. · Partner with the AWS talent acquisition team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent. Must be able to travel domestically and internationally, as appropriate.· Track and monitor progress of HR goals and partner closely with HRBP and partner teams to ensure delivery of goals.· Create, deploy, and scale programmatic solutions based on current and potential future needs, in the fast paced, high growth business unit. Drive HR process and tool innovation for scale and efficiency.Key job responsibilities· Develop and implement people plans and solutions in order to achieve people initiatives and deliver results for the global specialist organization. · Partner with leaders and their leadership teams to develop the talent strategy needed to support our tremendous growth, and build a work environment where employees can thrive and grow. · Working closely with specialist central HR teams, as well as matrixed site and international HR colleagues, keep the right focus on assessing the HR needs in areas such as performance management, talent acquisition, career development, diversity and compensation/rewards. · Function as a consultant and counselor to key leaders and their respective organizations; engage in strategic planning meetings to translate business needs into HR plans. · Partner with the business on organizational design, workforce planning, succession planning, and skills assessment and development. · Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements. · Partner with the business to lead our Organization and Leadership Review, which focuses on succession planning, talent development and organizational health priorities. · Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling. · Work with line managers and employees to address various employee relations issues, fairly representing all interests. · Partner with the AWS talent acquisition team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent. Must be able to travel domestically and internationally, as appropriate.• Track and monitor progress of HR goals and partner closely with HRBP and partner teams to ensure delivery of goals• Create, deploy, and scale programmatic solutions based on current and potential future needs, in the fast paced, high growth business unit. Drive HR process and tool innovation for scale and efficiencyBASIC QUALIFICATIONS· Bachelor’s degree, or equivalent experience · 7+ years of experience in an HR generalist leadership role· Strong judgment and experience coaching leaders. · Broad experience and specific knowledge of human resource theory, including employee relations, learning, and performance management. · Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills ...

Amazon’s Executive Compensation team is seeking a Principal Compensation Consultant to support executive compensation for Amazon Stores. At Amazon, our businesses continue to grow and expand because of our customer focus, innovative technologies, and world class operations. Driving all of our businesses are talented employees who are strong owners, have the highest standards, and obsess over our customers.In this role, you will be responsible for the executive compensation strategy, planning, and execution for the Amazon Stores business on a global scale. You will drive competitive and equitable compensation practices, balance risk and reward and are aligned with our core compensation philosophy. The successful candidate will proactively identify executive compensation needs for each organization, on a current and forward-looking basis, and partner with senior leaders to address compensation and related matters.Key job responsibilitiesPartner with senior People Experience and Technology (HR), Executive Recruiting and business leadership to develop and implement compensation strategies relevant to the specific organization, and aligned with our compensation philosophy. Independently lead discussions with senior leaders in the business, HR, and Executive Recruiting.Develop creative solutions as needed on a variety of total compensation issues, and work on a variety ad hoc special compensation projects as neededPerform deep analysis on effectiveness and competitiveness of existing global compensation programs and assess potential impact of alternatives.Build and maintain mechanisms to drive operational excellence, and work with executive compensation tech talent to implement new tools as needed. Understand current state of systems and processes and develop gap analysis between current state and customer requirements. Conduct custom surveys with key industry contacts, as needed.BASIC QUALIFICATIONSMinimum of 7 years of experience in Human Resources, Compensation Management, Consulting with an in-depth knowledge of core compensation terminology and best practices.Bachelor’s degree with emphasis in Human Resources, Finance, Accounting, Economics, and/or Business or equivalent experienceGeneral knowledge of compensation compliance with the state and federal laws that apply to the plans.Highly proficient in Excel and crisp, written communication. ...

As the Software Development Engineer for Born Inclusive, you will be responsible for delivering the tools and processes required to deeply embed inclusion and equity into everything Amazon creates. Born Inclusive is a new program that will provide the tools, processes, and guidance to enable Amazon's product, engineering, user experience, and science teams to easily build inclusion into everything they create. Born Inclusive will improve the products used by Amazon’s 1.5 million employees and the hundreds of millions of customers Amazon serves around the world.In this highly strategic, individual contributor role, you will work closely with cross-functional teams across Amazon to enable the delivery of transformative inclusive experiences. You will be relentlessly focused on providing Amazon's builders with the processes and tools that will make it effortless for teams to build truly inclusive products.This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilitiesYou will own the front-end, back-end, or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project.You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Worldwide Amazon Stores (WWAS) and G&A HR Partner (HRP) team is seeking an experienced Sr. Business Analyst (BA) passionate about leveraging data to drive critical business decisions for senior leadership. As a Sr. BA, you will define and drive the organizational analytics strategy and deliver timely, accurate, and actionable insights, addressing novel questions for leaders. You will partner with senior leaders across Amazon to drive insights, align scalable metrics, and track measurable results. In this role, you will independently source, analyze, model, present, and automate business data. You will continuously seek to optimize information flow processes and manage multiple related projects simultaneously.Key job responsibilities- Build data sets, queries, reports, dashboards, analyses – or components of larger solutions to answer business questions with data.- Create scalable, efficient, automated processes for data analyses, model development, model validation, and model implementation.- Understand the business at its core and use that understanding to generate various business insights.- Troubleshoot data, analyses, and code, research root causes, propose solutions, and take ownership over next steps for their resolutions.- Generate business review metrics and documents to inform business and HR leaders on progress to people-related goals.- Lead projects or components from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations.- Field and resolve various ad hoc analytical needs for the WWAS & G&A HRP leadership team.A day in the lifeAre you passionate about driving business & customer impact through thoughtful analysis and data-driven insights? Are you a deeply analytical individual who enjoys both operating autonomously and working with customers to transform how a business operates? Do you like the idea of seeing how your work impacts the bigger picture by influencing senior leadership teams? If so, come join the team as the Sr. BA for WWAS G&A HRP!About the teamThe WWAS G&A HRP team provides high judgment guidance and consultation on core and common processes to managers around the world. The Business Operations and Program Management team partners closely with the HRP senior leadership team to sure the organization continues to provide the best manager experience while operating as efficiently as possible. BASIC QUALIFICATIONS- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Bachelor's degree- Experience with Excel ...

Career Choice is Amazon’s education benefit designed to support our front-line employees in advancing their careers through skills training and education. Available in 14 countries, we offer regionally specific programming through a large network of approved training providers to support employees in taking the next step in their career towards in-demand jobs.We are seeking a results driven Senior Marketing Manager to oversee Career Choice strategic communication across 14 countries in North America and Rest of world.You’ll be responsible for conceptualizing, executing, and analyzing big marketing campaigns, with a particular emphasis on increasing engagement for our associate population, driving awareness for top content and re-enforcing the Career Choice brand. Through strategic and creative thinking, leveraging customer insights, and demonstrating operational excellence, you’ll flawlessly execute a comprehensive marketing plan for the Career Choice Program and develop campaigns that increases associate engagement.This is a highly cross-functional role that requires close partnership across teams such as Product, BI, Internal Communications, PR and Policy to manage multiple milestones and shifting requirements in a fluid, fast-moving environment.You will build, deliver, measure, and refine strategies for associate engagement, and retention.Key job responsibilitiesYou will have demonstrable expertise in data-driven lifecycle marketing strategy as well as campaign execution and measurement. You will be comfortable dealing with ambiguity as we test our way into new marketing placements and channels. You will have shown you’re able to work in a dynamic, international environment and can deliver results.You will have demonstrable expertise in building large-scale marketing campaigns, brand building, and post-campaign measurement. You will be comfortable working across several internal teams to bring campaigns to life. You will have shown you’re able to work in a dynamic, international environment and can deliver results.Strong drive for results, with the ability to manage independently and take calculated risks while thinking big and outside the box.The ideal candidate will be comfortable dealing with significant ambiguity, have strong ownership, can work successfully across global teams, and have a good sense of metric based decision making.Takes a data-based approach, including coordinating A/B tests, to measure success and deliver results, focusing efforts on campaigns that successfully connect eligible associates with relevant resources and participants and graduates with upskilling opportunities.Operationally executes on defined strategy with our internal partners, undertaking the campaign creation process through deliberate communications plans including content, materials and recommended channels and coordinating partners to deliver against business objectives and campaign goals.Unpack marketing insights using A/B testing and targeted communications to help paint a picture of the hourly associates marketing dynamics and behavior in collaboration with Associate Experience & Product.BASIC QUALIFICATIONS- 8+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Bachelor’s degree in Communications, Marketing, or a related field- Portfolio of work demonstrating digital storytelling capabilities ...

At Amazon, we are committed to being Earth’s Safest Place to Work, Best Employer and Most Customer-Centric Company. To get there, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees - and you would play a key role in that journey! Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and innovation. As you start your career at Amazon, the HR Partner role in our Worldwide Operations People Experience and Technology (PXT) team can provide you with: - Ability to influence change and foster an environment of inclusion for all employees. - Skills in employee engagement and problem solving with diverse populations. - Experience with working in a rapid and complex changing environment driven by continuous innovation. - Knowledge and application of HR fundamentals. - Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience. - Experience in coaching and supporting leaders in onboarding and talent management. - Exposure to a multi-faceted human resource organization to jumpstart your career.In this role, you will partner with front-line business leaders to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning. In addition, you will provide front-line support to our employee, PXT and leadership teams calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details and collaborate across many teams, levels, and situations.As a HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities: - Work with a team of hourly and senior PXT employees in creating a best in class employee experience (Onsite hourly team will not exist in all PXT business lines). - Foster and role model an environment of inclusion for all employees. - Advocate for employees’ success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are. - Equitably exercise high-judgment, manage through ambiguity and serve as first point of escalation for employee concerns. - Create and drive an active approach to impact change and innovation around employee engagement. - Promote adoption of technology, self-service, change management and continuous improvement. - Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services. - Provide effective internal and external customer service with focus on strong communication and business acumen. - Coach, develop and support leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training. - Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders. - Influence and guide partners to prioritize employee experience and customer obsession when innovating. - Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.- Proactively manage professional and personal development through continuous learning and training.- Be ready to work hard while having fun!We might be a great match if you:- Courageously advocate for equity when you see inequity in behavior or processes.- Are excited to work in a fast-paced and team-oriented environment, it is always Day 1!- Are passionate about interacting with and advocating for employees, leaders and HR teams who are working directly with products (everything from picking product, driving trucks or servicing a customer) to meet customer promise.- Are excited by an active, non-typical work environment. You aren’t looking for a Monday through Friday job sitting at a computer all day... We are on the production floor engaging our teams, coaching our leaders and creating the earth’s best place to work!- Are flexible in supporting our field workforce and able to work flexible schedules. PXT teams supporting our field workforce will work various hours and be aligned to the operational shifts of their client group. This includes working weekends, evenings, and rotating schedules based on business needs.- Insist on the highest standards, have an outstanding work ethic, and desire to achieve excellence.We will support you through training and onboarding that will help teach you everything you need to know to be a successful HR Partner. Here are a few qualifications you should have from Day 1 with Amazon:BASIC QUALIFICATIONSBasic Qualifications:- Bachelor's Degree from accredited university. ...

Amazon is looking for a Sr. HR Business Partner to support Amazon Fulfillment Technologies (AFT). This is a unique opportunity to work in lockstep with teams who invent and deliver software, hardware and data science solutions for our Amazon fulfillment centers worldwide. These solutions orchestrate processes, robots, and machines, and harmonize the physical and remote world. The Sr. HR Business Partner in this role will coach business clients, design and deliver talent solutions to business problems, and advise executive leaders on business and organizational design strategies.To be successful in this role, you must understand business priorities and translate them into the highest impact work. You’ll help business leaders look around corners with data-driven recommendations that improve organizational effectiveness, employee engagement, and talent development. You will drive strategic initiatives related to organizational design and effectiveness, culture, inclusion, and other opportunities that you uncover. You will support and develop senior management to be effective Amazon leaders and culture champions.Key job responsibilitiesThe role is both a strategic and hands on role including improving organizational effectiveness & design, leading change management, providing leadership coaching and driving HR functional excellence. Successful candidates will also demonstrate:- Genuine curiosity and ability to interpret business goals and recommend new approaches to talent acquisition and management.- Coaching and mentoring at executive management levels.- Ability to write strategic narratives (e.g. organizational health, talent planning, etc.) that directly affect the business to propose people-focused solutions and drive business outcomes.- Creative problem solving that works backwards from the end customer and the business client.- Success in creating and driving effective career development, retention, and recognition programs.- Being an enthusiastic team player with a strong drive to create meaningful client relationships.- The ability to think big but also not be afraid to "roll up your sleeves."- The ability to develop and execute on a talent planning strategy.- The ability to manage multiple priorities simultaneously while continually moving initiatives forward.- Must be able to interface at executive levels of the organization.- Excellent organization and interpersonal skills.BASIC QUALIFICATIONS- Bachelor's degree- 8+ years of HR experience- Prior executive coaching experience ...

The Consumer Recruiting Team within Amazon.com is hiring a Recruiting Coordinator (RC) to join our team! The RC is an integral partner in managing recruiting activities and building candidate relationships; often providing candidates with their first impression of Amazon. This candidate will be an organizational guru, work effectively with internal and external clients and candidates, possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build a great organization of talented individuals. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. Responsibilities: • Scheduling interviews and phone screens working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates • Updating candidate records and job postings in recruiting systems and confirming new hires • Providing follow-up correspondence to candidates on recruiting status via phone and email • Tracking recruiting activities and providing candidate status in a weekly report • Coordinating the post-interview debrief meetings and providing debrief materials • Identifying opportunities for improving candidate experience and scheduling efficiency • Assisting in the coordination of other recruiting activities as needed BASIC QUALIFICATIONS- 1+ years of recruiting, coordination, administration, logistics, HR or equivalent experience- Bachelor's degree or equivalent- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint ...

In this role, you will work with our Global Executive Development (GED) team to establish and drive our strategy, build relationships, lead special projects, and ensure successful design, delivery, and measurement of development programs and experiences for Amazon’s senior leaders. You will work both independently and as an integrated member of the global talent management and compensation team to conduct detailed training needs assessments, design and build innovative learning solutions across a variety of modalities (experience-based, simulated, self-directed, and high touch).Key job responsibilities- Lead multiple learning projects and designs that enhance our ability to efficiently and effectively to ensure our leaders have the capabilities to deliver for our customers today and into the future.- Conduct detailed training needs assessments in partnership with senior leaders and relevant subject matter experts.- Craft and execute innovative and peculiar executive learning paths, leveraging varied development modalities (including tech enabled learning, on-the-job/experience-based, blended, augmented/virtual-reality, performance support, simulations and gamified approaches).- Articulate learning measurement and learning sustainment strategies to validate that our proposed solutions are having impact.- Partner with executive product teams to ensure learning strategies are integrated into the talent management ecosystem (e.g., insights about our talent should feed development design decisions, which should in turn enhance our leadership pipeline).- Maintain knowledge of current trends in the realm of instructional design, learning technology, science, and analytics through research, conducting experiments, and crafting/presenting white papers.A day in the lifeYou will never have a boring day in this role. We are a fast-paced, energetic team delivering some of the most impactful executive level programs and experiences for Amazonians.About the teamWe are a small, scrappy team comprised of Amazonians who live to solve problems and get stuff done. No task is too small, or too big, and there is never anything that isn't in our job description. We love Learning, Being Curious, and Delivering Results!BASIC QUALIFICATIONS- Bachelor’s degree in learning design, learning science, instructional design, educational psychology, or similar field. - 7+ years’ experience in designing innovative learning to support adult learners in a corporate context. - Experience working with subject matter experts, stakeholders, and leaders to design learning journeys and establish personas. - Knowledge of learning science and instructional design and assessment methodologies given a corporate context. - Excellent project management and organization skills including a proven track record of taking end-to-end ownership and driving results with a strong attention to detail. ...

Our Global Specialty Recruiting (GSR) team is a highly specialized group focused on hiring exceptional talent for complex, hard-to-fill scientific, design, academic, & executive tech and non tech roles across Amazon. The organization is comprised of recruiters, researchers, and recruiting coordinators, and also includes central program management, business analysts, and admin staff to support operations, process, policy, systems, training, communication, change management, data and analytics for the organization and partner organizations. GSR partners with and influences L7+ leaders in the business, as well as PXT, Legal, Finance, and Security.What makes our Global Specialty Recruiting team unique is our deep domain expertise, agile sourcing/research strategies, and truly global reach. Our recruiters are embedded within the scientific and technical communities, allowing us to leverage industry connections, innovative sourcing tactics, and a nuanced understanding of specialized skill sets. We don't just fill roles - we partner with hiring managers to truly understand their needs and identify candidates who are the best fit, not just on paper, but for the role, team and organization overall.As a full life cycle recruiter on this team, you'll have the opportunity to collaborate with talented peers, leverage leading-edge recruiting technology, and make a meaningful impact on the growth and success of Amazon. You'll be a vital strategic partner, helping to shape our talent acquisition approach and elevate the candidate experience for some of the most sought-after technical professionals in the world.If you're passionate about the sciences, driven to find exceptional talent, and eager to work alongside a best-in-class recruiting organization, this is an unparalleled opportunity to grow your career and opportunity for impact.Critical success factors for this role include: - Research acumen and creativity - you learn new science domains quickly and understand how to craft effective search strategies within those domains - Superb communication skills - you're a compelling communicator able to effectively engage the attention of busy, senior executives - Able to convey complex arguments (without the luxury of complete data) and engage with senior level scientists & executives with conviction and confidence - Combine tenacity with tact and high judgement; know when to apply the right pressure and when to move on - Self-assured, not easily thrown, able to think on your feet; you will be leading complex & highly confidential searches with some of our most seasoned leaders - Inquisitive; a deep sense of learn & be curious**There is a strong preference for this role to be located near our customers in the Seattle area.**Key job responsibilitiesSome of the core components of this role include: - Partnering with research (and conducting your own) to identify and cultivate candidates that enable our ability to effectively innovate and scale the business. - Creating unique and robust search strategies that will identify and deliver the right leaders for the right roles at the right time. - Developing innovative ways to raise the bar on how Amazon connects with the L7-L10 level science talent. - Continually contributing to the knowledge base of both our team and the broader recruiting community by sharing intelligence related to relevant industries and talent pools/profiles. - Building out science talent networks in technology and education sectors, tapping knowledgeable industry sources to develop an on-going list of evergreen candidates. - Owning business and stakeholder relationships (you're the go-to and trusted advisor), providing strategic guidance and coaching in close partnership with executive hiring managers & their teams. - Conducting informational/exploratory calls, phone screens, interviews & references. You'll actively participate in hiring decisions throughout the candidate life cycle. BASIC QUALIFICATIONS - 7+ years of progressive corporate and/or search firm recruiting experience with a focus on science and/or engineering candidate generation in a complex and competitive market - 3+ years of experience advising, influencing & hiring at the executive level ...

We are looking for an innovative, hands-on, customer-obsessed HR Program Manager with a passion for project Management organization, strong writing skills, and who can drive initiatives. This role leads Early Career Talent (ECT) Demand and Intern experience programs for the AWS Database organizations. The role also leads ad hoc HR projects for Database and AI/ML teams within Utility Computing.The role leads end-to-end Early Career Demand Planning for the Database organization, partnering closely with business leaders (L10-L7’s), HRBP, Workforce Strategy and Early Career Talent Acquisition (ECT TA) teams to define and execute against the Early Career strategy.This role is also responsible for the Early Career Talent Experience and responsible to investigate program health and test innovative thinking (pilots, diversity & inclusion, focus group, events, etc.) to elevate both intern and business experiences. This involves overseeing intern onboarding and landing experience, developing and executing intern engagement forums like intern support network and communities, through close collaboration with a wide variety of stakeholders, including TA, HRBP’s, Hiring managers, incoming interns/campus hires, Executive Assistants and Program Managers. If you thrive in a challenging and fast-paced environment and have a formal background in Project Management, this role is for you! The program manager must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels and thrive in an innovative and ambiguous environment. This role will require you to comfortably communicate in written and verbal mediums with stakeholders ranging from Technology People Managers to Amazon VP’s. Your excellent communication skills, should also include a proven ability to effectively manage, influence and negotiate with external/internal business partners in order to meet organizational objectives. A successful candidate will be a natural self-starter who is comfortable leading large, complex projects. You'll need strong data and analytic skills and the ability to translate clients’ business needs into solvable plans and solutions to address those needs and achieve results. You will need to gain fluency in tech and PXT strategic language.The work is both tactical and strategic. This role will support senior PXT and business leaders for the organization as we manage headcount planning, hiring, onboarding and developing diverse student hires from campus. The Program Manager will navigate complexity and ambiguity to find a path forward in difficult situations, making trade-offs between short-term talent needs vs. long-term, sustainable developmental pipelines.Key job responsibilities• Lead ECT demand collection and validation, intern conversion process, and unblocking business and interns and FTE hires’ issues and challenges.• Function as an SME in the Early Career Talent space to cultivate new talent pipelines and develop processes at scale, influence L8 and L10 leadership, provide insights and deep dive into program health, and share best practices across ECT PM communities within AWS• Demonstrate a broad understanding of how HR works, end to end, in order to connect the dots and identify improvement opportunities at the macro level.• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks). • Identifies and remove process roadblocks to unblock teams, simplify and invent better processes, and increase the speed of delivery as a force multiplier.• Influence team priorities and business strategy through data-driven contributions.• Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility.• Prioritize multiple inputs and initiate course corrections for team in a complex, fast-paced environment• Communicate ideas effectively, verbally and in writing, to a wide range of audiences.• Implements regular reviews of current processes, fully develops suggestions for improvements to maximize value of resources, quickly identifies obstacles and prioritizes changes.• Exhibits ruthless attention to detail and accuracy in a fast paced environmentAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthYou will be part of the diverse, innovative and fun AI/ML and Databases PXT team. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Seattle, WA Amazon offices. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Proficiency in Microsoft Office Suite ...

The Amazon Last Mile Employee Relations team supports both Amazon and contractor teams that execute Amazon’s last mile delivery services. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an Employee Relations Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee and labor relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The ER Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with rank-and-file workers. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles. The resident location of the role is Upstate New York (work location options in Buffalo, Rochester, and Syracuse), preferably in a location convenient for air travel. This is a full-time position that will require at least 50% travel over the course of the year, sometimes with little or no notice. Key job responsibilities- Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks- Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment - Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience- Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs- Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions- Collaborate: Build constructive relationships with critical stakeholders to share information and influence change- Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions- Work at Scale: Launch and manage sustainable mechanisms for entire networksBASIC QUALIFICATIONS- Bachelor’s degree required - 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired- Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience- Skilled in MS Excel, Word, SharePoint & PowerPoint ...

Join our Global Specialty Recruiting (GSR) team, where we find the best minds in tech, science, and leadership for Amazon's most challenging roles. We're not your typical recruiting team. Instead, we focus on finding rare talent for complex positions - from engineering to scientific research and executive leadership.Our diverse team brings together skilled recruiters, talent researchers, and coordinators. We also have experts in program management, business analysis, and operations support. Together, we drive the systems, policies, and practices that help Amazon build world-class teams.Working closely with Amazon's senior leadership and key partners in HR, Legal, Finance, and Security, we shape the future of talent acquisition. If you enjoy solving complex problems and connecting exceptional people with career-defining opportunities, you'll thrive here.What sets our Global Specialty Recruiting team apart is our deep technical expertise and worldwide reach. Our recruiters are deeply connected within the software engineering community, particularly among Principal, Senior Principal, and Distinguished Engineers. We use advanced sourcing strategies and industry relationships to find exceptional technical leaders. Instead of simply matching requirements, we partner with hiring managers to understand their team dynamics and technical challenges, ensuring we find candidates who will drive innovation and success.As a Principal Recruiter, you'll lead recruitment for these senior technical roles. You'll work with recruiting tools and collaborate with talented teammates who share your drive for excellence. Your strategic insight will help shape how we attract and secure top engineering talent.If you're passionate about connecting with world-class engineers and technical leaders, and want to impact how Amazon builds its next generation of engineering leadership, this role offers unmatched opportunity. You'll be at the center of identifying and attracting the technical visionaries who shape Amazon's future.This role offers significant autonomy and the opportunity to directly impact Amazon's technological leadership through strategic talent acquisition. You'll work at the forefront of tech recruiting, shaping the future of one of the world's most innovative companies.Key job responsibilitiesCritical success factors for this role include: Lead strategic talent acquisition for Amazon's most senior engineering roles, driving significant impact on the company's technological advancement.Act as a trusted talent advisor to senior leadership, providing critical insights and guidance on high-level technical hiring decisions.Develop and execute innovative, multi-faceted recruiting strategies to engage the total addressable market of engineering talent in a competitive landscape.Cultivate and maintain extensive networks within the tech industry, leveraging these relationships to build a robust pipeline of top-tier candidates. Autonomously manage end-to-end recruiting processes for key positions, from initial outreach to offer negotiation and closing.Collaborate with research teams to identify emerging talent pools and pioneer new approaches to candidate engagement and assessment.Lead client update meetings with executives, clearly communicating progress and strategizing on complex hiring challenges.Conduct in-depth evaluations of senior candidates, including exploratory calls, interviews, and 360-degree reference checks.Drive continuous improvement in Amazon's technical recruiting practices by sharing insights, writing influential documents, and implementing innovative solutions.Demonstrate thought leadership by contributing to the company's knowledge base on industry trends, talent landscapes, and effective hiring strategies.Coach hiring managers and leaders to enhance their talent acquisition capabilities, particularly for senior and executive-level roles.Quickly adapt to and become proficient in new technological domains to effectively assess and attract specialized engineering talent.Tackle complex recruiting challenges with creativity and persistence, finding solutions when traditional methods fall short.Embody Amazon's leadership principles, particularly in being vocally self-critical and consistently raising the bar for hiring standards.Balance multiple high-priority searches simultaneously, demonstrating strong project management and stakeholder communication skills.BASIC QUALIFICATIONS - 10+ years of progressive corporate and/or search firm recruiting experience with a focus on science and/or engineering candidate generation in a complex and competitive market - 5+ years advising, influencing & hiring at the executive level ...

We are seeking an experienced Principal Talent Management leader to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. The ability to collaborate and work effectively with and through others across the extended AADA and Amazon talent management community is critical to the success of this role. The Principal Talent Management leader must be highly skilled in communication, cross-team collaboration, and effectively driving outcomes across diverse stakeholders and partners. This role requires dealing with a high level of ambiguity and feeling comfortable operating in a space often with little direction to solve hard, complex talent and organizational business problems. You must also be an excellent operator who can break down large plans into tangible initiatives and goals, and track these closely to deliver results. The Principal Talent Management leader is a skilled communicator and facilitator, with experience driving strategic people conversations with executive level leaders. This is a great opportunity for a strong systems thinker to directly impact mechanisms we use to identify, develop, and deploy executive talent. As a senior member of the AADA PXT team, this role provides ample opportunity to design innovative solutions and regularly engage with key HR and business leaders. Key job responsibilitiesThe Principal Talent Management leader is responsible for ensuring executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon for functional roles across the organization. This includes leading the talent cadence for comprehensive succession planning, critical role mapping and talent movement across a global organization. In doing so, the Principal Talent Management leader ensures our Amazon leaders are consistently inspecting and assessing their organizational design, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Principal, Talent Management leader consults with relevant business leaders and then builds, iterates, and scales solutions to address.A day in the lifeThe Principal Talent Management leader will plan, coordinate, and facilitate executive level talent cadences, including succession planning and talent reviews. They work backwards from the needs of the business to derive talent strategies and partner with HR and business leaders to align on and execute plans. They not only run the talent cadence, they are a consultant and thought partner with the HR and business leaders regarding critical talent, succession readiness, and development planning.BASIC QUALIFICATIONS• Bachelor’s degree• 10+ years progressive in Talent Management or Human Resources.• Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity.• Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.• Communication, coaching and influencing skills across diverse counterparts, globally. ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and motivated people. As a Sourcing Recruiter, you will cultivate talent sourcing channels, develop relationships with hiring managers, and close searches against tight deadlines. In this role, you will be responsible for talent attraction strategies and utilize your experience setting benchmarks and metrics.We need a talented Sourcing Recruiter to help us find the best talent in the world to support our growth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The Sourcing Recruiter will work with a team of peers including Client Leads and Recruiting Coordinators focusing in the areas of candidate talent search and placement, process improvement and strategy development. They will foster a collaborative team environment and a strong service-oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.The Ideal candidate must be able to successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to hit all customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. The best candidates will draw on knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR business partners. They have a reputation for being exceptional at candidate generation, organization, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate push back and a sense of urgency, and value providing amazing customer service.This role can be based in Seattle or Nashville.Key job responsibilities• Contribute to developing strategies related to recruitment that will contribute to the long-range growth, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Recruit passive candidates and gauge candidate skill sets against open roles.• Build and maintain network of potential candidates through proactive market research and on-going relationship management.• Interview candidates within the framework of the position specification. Screen, interview and prepare an ideal candidate slate within an appropriate and consistent timeline.• Work closely with Business, TA and HR leaders to influence and deliver a quality assessment and candidate experience through all aspects of the recruitment funnel.• Lead and/or participate in cross-business/cross-company special projects and initiatives related to talent acquisition.BASIC QUALIFICATIONS- 1+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

Transform Global Web Experiences at Amazon, Shape the Digital Future of Workforce Staffing. The WFS Marketing team seeks an inspired Web Experience Manager to lead strategy and content management for our global web properties targeting hourly employee audiences. This exciting role offers the opportunity to drive innovation and impact millions of job seekers worldwide. You'll focus on maximizing lead generation and conversions through owned web channel engagement while managing all front-end aspects of our websites, including optimization, testing, and localization.This position requires expertise in developing comprehensive web strategies and managing content across multiple markets. The Web Experience Manager will collaborate with design, UX, and programming teams to enhance customer experience while partnering with product marketing, content, and project teams to execute the technical roadmap. The successful candidate must have hands-on experience with content management systems (CMS), strong knowledge of information architecture, merchandising, and multi-site integrations. They should demonstrate expertise in modern web design tools, localization processes, and current digital trends. Experience building and deploying websites for global, enterprise-level initiatives is essential. Strong analytical and communication skills are required to assess performance against benchmarks and provide clear optimization recommendations. A deep understanding of UX and SEO best practices, combined with proven project management abilities, will be crucial for success in this role.We seek someone who takes pride in delivering innovative, functional customer experiences while driving measurable business results through strategic web initiatives. This role offers the opportunity to shape the digital presence of a global enterprise while leading initiatives that directly impact user engagement and conversion metrics.Key job responsibilities- Define and execute global web strategy, including website architecture, layout, and content flow to drive business impact- Lead website performance analytics, including KPIs, testing plans, and optimization recommendations across all countries - Own localization process for website and content, while partnering with global marketing managers to ensure regional effectiveness- Serve as technical subject matter expert for content strategy, analytics, SEO, web production and system integrations- Drive cross-functional collaboration with PXT teams, marketing, and business leadership to deliver strategic web initiatives About the teamOur marketing team owns the global journey orchestration strategy for Amazon's Hourly job seeker acquisition process. Our areas of expertise include research, SEO, analytics, lifecycle, content strategy and journey design and optimization. We work cross-functionally with creative, performance marketing, product, and tech teams to support driving key business goals for Amazon.BASIC QUALIFICATIONS- 7+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Adobe Experience Manager, Adobe Analytics, HTML, SQL and CSS ...

Ring, Blink, Amazon Key and Amazon Sidewalk (RBKS) operate in an exciting space of providing customers with peace of mind, utility, convenience, and connection. Since launching the first video doorbell in 2012, Ring has become the global leader in residential security, and Blink leads through low-cost easy-to-use smart security devices, with an industry leading 2-year battery life. Amazon Key provides remote and secure access to residential and commercial space, and Amazon Sidewalk is working towards providing seamless connectivity to devices beyond customers’ homes. The RBKS PXT (aka HR) team is looking for a Senior HR Business Partner to join our PXT team. This person will support multiple tech and non-tech client groups and partner with senior leaders to create and drive people and business initiatives, and cultivate identity and culture within the organization. You'll use your stellar business acumen and influencing skills to imagine, drive, and execute on the full breadth of HR domain areas across our global business.Key job responsibilities• Partner with PXT team members and business leaders to create and execute people strategy, develop senior leaders, and mitigate risks across the organization• Engage with senior leaders and specialist subject matter experts - such as Talent Management, Compensation, Talent Acquisition, etc. - to define and tackle organizational challenges• Think big about how to implement longer-term strategic initiatives like workforce planning, HR/PXT effectiveness, and career development• Work with the business to define and drive organizational health metrics, lead talent reviews, and champion ID&E initiatives• Develop and execute a life-cycle approach to HR programs such as performance management, compensation cycles, and talent management by assessing organizational performance, defining talent gaps and proposing solutions in support of business objectives• Coach and consult on organizational design and management issues, as well as challenging and/or influencing decision-making processes• Streamline and implement new processes to create speed, efficiency and agility within the organization• Develop thoughtful, integrated approaches to promote diversity and inclusion in talent attraction, development and retention• Successful candidates will have demonstrated the ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company*Export Control Requirement:*Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamIn this position, you will help your business leaders develop and execute HR priorities that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as Amazon wide projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.BASIC QUALIFICATIONS· Bachelor’s degree, or equivalent experience· 7+ years of experience in an HR generalist leadership role· Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills· Strong judgment and experience coaching exec leadership and strong talent assessment skills ...

The Amazon Delivery Services Employee Relations (ER) team supports both Amazon and contractor teams that execute Amazon’s last mile delivery services. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, the overall responsibilities of an ER Manager fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. This is a full-time position that reports into the WW Consumer organization for Amazon.com. This role will cover Southern California. Any successful candidate must be capable of significant domestic travel, sometimes with short notice, at least 50% of the time.Key job responsibilitiesThe ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.BASIC QUALIFICATIONS• Bachelor's Degree• 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired• Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience• Skilled in MS Excel, Word, SharePoint & PowerPoint ...

Amazon's mission is to be Earth's most customer-centric company and to get there, customer obsessed, talented, and driven individuals are needed. Americas Stores Tech Talent Acquisition (ASTTA) team is looking for a Full Life Cycle Recruiter (FLC) to play a critical role in our hiring ecosystem with a primary focus on recruiting and closing for higher volume tech job families including Business Intelligence Engineer (BIE), Data Engineer (DE), Software Development Engineer (SDE), Software Development Manager (SDM), Technical Program Manager (TPM), and our specialty tech roles (ex: Science, Design, Economists).As an ASTTA Full Life Cycle Recruiter (FLCR), you build business acumen, develop productive partnerships, and cultivate skills to influence through data. You serve as the sourcing and closing subject matter expert (SME) with a strong focus on hiring highly qualified candidates through in-depth profile calibration, leveraging actionable insights to improve candidate throughput and create long lasting impact to Amazon. You follow a candidate-centric model created by removing obstacles and ambiguity in the hiring process, with clear benchmarks of success. Key job responsibilities• Recruit passive candidates through proactive market research, assess them against top talent and Amazon’s culture described in our leadership principles. • Manage and prioritize searches to ensure well qualified and diverse talent pipelines are provided on-time, leveraging a range of metrics and key performance indicators to deliver results.• Utilize industry trends, competitor activities, and market conditions to develop innovative sourcing methods and scalable candidate pipelines, complemented by proven strategies to consistently identify, attract, and close top-tier candidates. • Screen and attract top talent by assessing candidate skills, qualifications, and by guiding them throughout our hiring process, setting them up for success. • Use best in class candidate engagement techniques to build rapport and develop sophisticated closing strategies that seek for role fit and success in the role.• Collaborate cross functionally and partner with fellow Recruiters, Recruiting Coordinators, and Strategic Demand Advisors (SDA), to ensure that talent needs of customers are met.• Create exceptional candidate experience, efficiently organize, effectively communicate, prioritize, push back when necessary, and demonstrate a strong sense of urgency, all while being customer focused and collaborative.• Meet key performance indicators (KPI), such as pipeline activity, conversion ratios, candidate experience, and cycle times. • Set accurate expectations on compensation and leveling, effectively negotiate offers and ensure smooth onboarding. • Actively participate in interview loop construction and interviewer calibration to ensure all interviews are well aligned with the role and job requirements.• Continuously invest time in expanding knowledge base as industry standards and trends change and shift. • Participate in project work focused on building operational efficiencies, continuous process improvement, improving recruiter productivity, etc. BASIC QUALIFICATIONS• 3+ years of corporate and or search firm progressive technical recruiting including full life cycle recruiting experience• 3+ years closing candidates and negotiating offers • 3+ years managing and prioritizing multiple searches, projects, and client relationships ...