Kuiper HR Partner, Core Services

Have you ever wanted to be part of a team who is building industry changing technology? Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Amazon is looking for a Human Resources Partner (HRP) to support the Project Kuiper organization. This role will be a member of the dynamic Core Services People eXperience and Technology (PXT) team. This team provides both strategic and hands on HR support to the business and is instrumental in restructuring HR functions, processes, and systems to deliver efficiency, effectiveness, and consistency by enhancing manager capabilities while maintaining employee experience.This HRP role will directly support the growing manufacturing and operations organization within Kuiper and will advise multiple senior leaders across regions/businesses, providing subject matter expertise in the areas of talent development, performance management, employee relations, and insights related retention and performance, while educating to enhance manager capability and self-service.Key job responsibilities- Make high judgement decisions with some guidance and have the ability to operate with autonomy and discretion.- Provide guidance and coaching to business leaders with a goal of enhancing their manager capabilities and giving them the tools to be great managers- Partner with central teams to improve processes and influence product development- Implement mechanisms to enable business leaders to achieve key goals.- Leverage business knowledge to inform and achieve HR performance goals to positively impact business deliverables, efficiency, and profitability- Contribute to the identification of broader themes in performance related matters, employee development, and retention; identify root causes, take action, and coach managers- Evaluate existing HR structures, processes, and systems and identify opportunities for centralization and streamlining, and sharing feedback and influencing Amazon and D&S teams.- Support the implementation of standardized HR policies, procedures, and practices to ensure consistency and compliance.- Develop and deliver training programs to upskill HR teams and promote adoption of new processes and systems.- Understand business priorities and translate them into the highest impact workBASIC QUALIFICATIONS- Bachelor's degree- 3+ years of relevant HR experience- Experience with hourly populations and employee relations- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

Sr. HR PM - AWS UC PXT, AWS HR UC

Amazon Web Services (AWS) is the global cloud computing leader and the 200+ services that enable our customers to make the most of the cloud are built and supported by our Utility Computing (UC) organization. The UC organization is where the bulk of software solutions that enable customers to use AWS’s infrastructure are built and maintained, so it is largely comprised of engineering, science, and product talent. The People Experience Team (PXT) team that supports AWS’s UC org is looking for an HR Specialist to help drive RoB activities, own reporting and analytics, and help the HR function scale. If you thrive on diving deep into data to find connections and drivers of people-related outcomes, developing frameworks and solutions that scale across almost 30K builders, and owning the activation of mechanisms and programs that you helped design and build, we’d like to hear from you! This role partners closely with the Leadership PM, multiple HR Directors, HRBPs, Builder Partner teams in support of UC, and potentially, business leaders. You are a key contributor to broad scale business and PXT priorities – helping things work better/faster/smoother for everyone. You’ll use data and analytics to help PXT tell the story of where we’ve been, where we are, and where we need to go. You’ll lead and support multiple initiatives such as Goals, Business Reviews, Offsites and other internal mechanisms for the HR team, help drive strategic planning for UC HR initiatives such as the three Year and Annual Plans (PXT 3YP and OP1), workback plans, coordinate recognition and development programs, improve processes and develop and implement communiation and change management programs. You will utilize strong Program Management skills to create a well-managed program framework for initiatives and document best practices and toolkits to help HRBPs scale.Key job responsibilities• Work with the AWS People Analytics team to surface the right data that tells the story and drives action from business leaders• Develop reliable, scalable reporting that considers the various organization’s needs within UC, but seeks to standardize where feasible• Surface insights from the data and make recommendations of potential actions that the PXT team or leaders could take• Support working backward plans and milestone tracking toward Talent Management events or deliverables• Write and/or edit Amazon documents for Executive-level review• Navigate multiple competing priorities and context switch regularly• Develop regular status reports on ongoing initiatives that enable PXT leaders to quickly assess where they need to focus their time for maximum impact• Build and maintain wikis, file shares, and other knowledge share tools• Work independently with initiative and natural curiosity of how things work• Proven track record of delivering results and measuring impact of programs• Support a wide range of PXT projects, as needed• Demonstrate a broad understanding of how HR works, end to end, in order to connect the dots and identify improvement opportunities at the macro level.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS• 5+ years of experience in program or project management• 2+ years of experience in HR or related area• Experience using data and metrics to drive improvements• Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Principal Talent Mgmt, Tech, WWAS Line Talent Management

Do you want to design, build, and implement strategic talent systems to make Amazon the premier destination of Earth’s most talented people? Do you love technology and innovation and working with business teams who are building the future in Tech and paving the path in innovation? If you answered yes to these questions, we have the right role for you. As a key member of the World-Wide Amazon Stores (WWAS) Talent Management team within the People, Experience and Technology (PXT) organization, the Principal TM Tech Leader role provides an exciting opportunity to contribute your experience and passion for all things talent technology in a complex and global business. This individual will lead customer-centric strategic talent management initiatives, plans, and programs and will work closely with World Wide Amazon Stores Tech business teams and HR leaders. This role is dedicated to organizations within our Tech remit, and will report into the WWAS Tech Line Talent Management leader and be part of a broader team of talent management professionals who support the WWAS (World Wide Amazon Stores) businesses.This individual will be the co-pilot with business and PXT Leaders for all core people processes, including Org Planning and Org Design, Leadership Forecasting, Leadership Promotions (L8+), Performance Calibration, Succession Planning, and integration of Diversity Equity and Inclusion into the overall talent strategy. They will work with their team to define, build, refine, and implement progressive and industry-defining talent practices that support a subset of the WWAS Tech businesses. Key job responsibilitiesThe ideal candidate plays the role of strategist who masterfully uses data to tell to tell a compelling story, connect dots, and integrate into a practical talent strategy for Amazon’s WW Consumer business. The scope of responsibilities includes gaining and applying business acumen while conducting needs analysis, assessing macro trends, and translating data-driven analysis into an overarching talent strategy for the organization they support, all in partnership with business HR teams. The candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. The candidate should also be detailed oriented with the demonstrated ability to execute talent programs and initiatives in partnership with HR and business stakeholders. The candidate should possess functional knowledge of core HR areas preferably with experience in Talent Management, Organization Development, or as an HR Business Partner. The candidate should be self-driven and possess the ability to work in an ambiguous and global environment with minimal guidance or supervision.Key job responsibilities • Develop and implement Talent Management plans and solutions in order to achieve strategic business initiatives. Ensure talent readiness by creating mechanisms such as: Success Profiles, Talent Assessment and Leadership Investment Planning based on the business needs. • Partner with business leaders and HR leaders to define and establish a long-term talent strategy that may include: identifying critical jobs, determining talent gaps, assessing internal as well as external availability, and developing long term plans to bridge the gaps. • Lead and run need-based Talent Management projects with clients across teams and globally: driving and conducting needs analysis, creating and executing against talent plans/roadmaps, and reporting and audit of existing programs. Look at cross-business themes and integrate into the over-arching talent management strategy for the business. • Create processes that enable identifying and surfacing top talent to business and HR leaders in deploying the right employee, to the right job at the right time. • Identify appropriate metrics to measure effectiveness of talent management initiatives. • Partner with the HR community, including specialty functions and teams, to design and implement programs with a global impact. Recognize and adapt global best practices as appropriate. • Create process improvement mechanisms including automation on some of the existing processes/ tools to ensure standardization and consistency as we scale. • Lead a team of passionate talent management professionals. A day in the lifeThe WWAS Tech TM Leader diagnoses, designs for, and delivers innovative change management and organization development solutions to drive positive transformations across the business. Our mission is to create human-centered transformation experiences that position WWAS Tech talent members to do the best work of their lives, while raising the bar on delivering for customers.About the teamWe are building a team ready to tackle a broad array of problems at the intersection of business and builder imperatives. We operate as complementary to a dedicated business owner, augmenting their team’s efforts and driving end-to-end transformation. We work collaboratively with other groups to drive business impact together.BASIC QUALIFICATIONS- 7+ years of HR experience in a fast-paced environment. - 7 + years managing high-performing teams. - Bachelor’s degree in Human Resources Management, Organizational Development, Industrial/Organizational Psychology. ...

HR Partner, Human Resources

At Amazon, we are committed to being Earth’s Safest Place to Work, Best Employer and Most Customer-Centric Company. To get there, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees - and you would play a key role in that journey! Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and innovation. As you start your career at Amazon, the HR Partner role in our Worldwide Operations People Experience and Technology (PXT) team can provide you with: - Ability to influence change and foster an environment of inclusion for all employees. - Skills in employee engagement and problem solving with diverse populations. - Experience with working in a rapid and complex changing environment driven by continuous innovation. - Knowledge and application of HR fundamentals. - Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience. - Experience in coaching and supporting leaders in onboarding and talent management. - Exposure to a multi-faceted human resource organization to jumpstart your career.In this role, you will partner with front-line business leaders to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning. In addition, you will provide front-line support to our employee, PXT and leadership teams calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details and collaborate across many teams, levels, and situations.As a HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities: - Work with a team of hourly and senior PXT employees in creating a best in class employee experience (Onsite hourly team will not exist in all PXT business lines). - Foster and role model an environment of inclusion for all employees. - Advocate for employees’ success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are. - Equitably exercise high-judgment, manage through ambiguity and serve as first point of escalation for employee concerns. - Create and drive an active approach to impact change and innovation around employee engagement. - Promote adoption of technology, self-service, change management and continuous improvement. - Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services. - Provide effective internal and external customer service with focus on strong communication and business acumen. - Coach, develop and support leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training. - Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders. - Influence and guide partners to prioritize employee experience and customer obsession when innovating. - Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.- Proactively manage professional and personal development through continuous learning and training.- Be ready to work hard while having fun!We might be a great match if you:- Courageously advocate for equity when you see inequity in behavior or processes.- Are excited to work in a fast-paced and team-oriented environment, it is always Day 1!- Are passionate about interacting with and advocating for employees, leaders and HR teams who are working directly with products (everything from picking product, driving trucks or servicing a customer) to meet customer promise.- Are excited by an active, non-typical work environment. You aren’t looking for a Monday through Friday job sitting at a computer all day... We are on the production floor engaging our teams, coaching our leaders and creating the earth’s best place to work!- Are flexible in supporting our field workforce and able to work flexible schedules. PXT teams supporting our field workforce will work various hours and be aligned to the operational shifts of their client group. This includes working weekends, evenings, and rotating schedules based on business needs.- Insist on the highest standards, have an outstanding work ethic, and desire to achieve excellence.We will support you through training and onboarding that will help teach you everything you need to know to be a successful HR Partner. Here are a few qualifications you should have from Day 1 with Amazon:BASIC QUALIFICATIONSBasic Qualifications:- Bachelor's Degree from accredited university. ...

HR Partner, ATS Tech

We are seeking an HR Partner to join our ATS Product & Tech team in Bellevue, WA. At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.The HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.Key job responsibilitiesEmployee Relations & Support:• Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers.• Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.• Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.• Coordinate with the legal department and the ER POC on ER matters, and conduct investigations.Performance management:• Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.• Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.Talent Management and People Development Consulting:• Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.• Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.• Support managers and employees in identifying training opportunities to further develop functional and managerial skills.• Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.HR General:• Act as stewards of the employee experience and Amazon “culture keepers”.• Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those.• Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness.• Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.BASIC QUALIFICATIONS• Bachelor’s in Human Resources or related field • 3-5 years of relevant Human Resources experience. ...

Sr Product Manager, IXT

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as those that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We seek a talented Senior Product Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and product management skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you. You index on ownership, customer obsession, diving deep and delivering results. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You understand risks and blockers and show strong bias for action to ensure swift resolution. You will succeed in these endeavors by combining your product and technical experience with your ability to listen to, learn from, and communicate with customers, as well as diverse group of collaborators. You do not let yourself get blocked and have a “whatever it takes” attitude about delivery, taking ownership for the end-to-end product. You have demonstrated experience with product management in software development, from writing strategy documents (operating plans, PRFAQs, multi-year plans) to writing business or technical requirements, testing, technical design review and operational excellence. You dive deep, whether it is into metrics for the business or technical requirements with engineering and science partners. This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities- Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy.- Partner closely with the Data & Reporting SDM to establish working backward processes for business requirements for IXT dashboards, product reporting and management reports, enabling end users (IXT/PXT business partners, Amazon leaders) to self-serve. Develop a multi-year strategy for IXT data & reporting.- Deliver a roadmap of IXT-owned products by partnering closely IXT program managers, establishing mechanisms to engage with cross-functional teams and identifying ways to drive adoption and engagement.- Serve as a product leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process.- Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Sourcing Recruiter, Amazon University Talent Acquisition

Amazon University TA, Recruiting team is seeking a talented Recruiter that will support hiring for Campus talent. In this role, you will: - • Partner with the business teams across to understand hiring needs • Build innovative strategies to attract, source, assess, and hire students for niche roles across Amazon • Identify opportunities for improving candidate experience and scheduling efficiency • Manage and track all candidate and campus information, consolidate and analyze results and make recommendations for improvementsThe ideal candidate must be able to earn trust and influence autonomously with key stakeholders. They must be able to plan and prioritize against customer targets, manage candidates against tight timelines, have demonstrated ability to use metrics to drive and show results, while remaining calm in times of high volume and ambiguity. Thriving in a fast paced environment and having a strength in problem solving will be critical to success in this role. The best candidate will draw on extensive knowledge of Talent Acquisition while forging dynamic relationships with business leaders, cross functional partners, and centralized Amazon University Talent Acquisition program teams. Key job responsibilities• Partner with full lifecycle recruiters, Industry hiring teams, and other stakeholders to build an on early career talent strategy.• Manage customer expectations and business goals with bi-weekly business reviews metrics, and status updates to customers and stakeholders.• Develop strategies related to recruitment that will contribute to the long-range growth of the Amazon, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Ability to develop a recruiting plan with deliverables, timelines, and a formal tracking process that scales.• Participate in special projects or recruiting initiatives; pilots, process improvement projects, etc.BASIC QUALIFICATIONS- 1+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

Principal HR Business Partner, WW Grocery Stores Tech & Real Estate PXT

The World Wide Grocery Tech is playing a very important part in the success of the business strategy of the Grocery stores business. This team is focused on creating world class grocery tech solutions across our different grocery brands- Amazon Fresh, Amazon Go and Whole Food Market. We are looking for a dynamic, organized self-starter to join our HR team and drive the people agenda for the grocery tech organization.Key job responsibilitiesThis role is responsible for supporting multiple Director level leaders and their teams and is critical in building and executing our people initiatives providing great internal customer support and driving HR functional excellence. This person will need to understand what it takes to move a successful, rapidly growing organization from good to great. We’re looking for a someone who is inherently curious, thinks big, and is comfortable taking calculated risks and implementing innovative solutions. An unrelenting focus on the customer and employee experience, a proven ability to invent and simplify, a bias for action and the capability to think big will be requirements for success of this role.BASIC QUALIFICATIONS- Bachelor's degree is required or equivalent experience- 12+ years of HR leadership experience within a rapidly scaling tech organization- HRBP leadership supporting tech and robotics. ...

Principal HR Business Partner, AmSec PXT

The Amazon Security PXT team is looking for a Principal, HR Business Partner to join our team, partner with senior leaders to create and drive people and business initiatives, and cultivate identity and culture within the organization. You'll use your business acumen and influencing skills to imagine, drive, and execute on the full breadth of HR domain areas across our global business. Key job responsibilities- Partner with business leadership to create and execute people strategy, develop senior leaders, and mitigate risks across the organization- Engage with senior leaders and specialist subject matter experts - such as Talent Management, Compensation, Talent Acquisition, etc. - to define and tackle organizational obstacles- Think big about how to implement longer-term strategic initiatives like workforce planning, HR/PXT effectiveness, and career development for the teams- Work with the business to define and drive organizational health metrics, lead talent reviews, and champion DEI initiativesBASIC QUALIFICATIONS- Bachelor’s degree, or equivalent experience - Significant experience in an HR Business Partner leadership role, supporting large businesses- Experience working with global teams, driving organizational change initiatives, and developing talent management plans for a global organization ...

Employee Relations Manager, AMZL Employee Relations

The North American Employee Relations (ER) team supports Field Operations organizations across fulfilment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with front-line employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles. This is a full-time position that reports into the WW Consumer organization for Amazon.com. The resident location of the individual preferably based in the Midwest, in the geographic area of primary support and preferably in a location near a major airport convenient for air travel. This position will support sites across one or more operational regions so comfort with travel is key. The successful candidate must be capable of significant domestic travel, sometimes with short notice, up to 50% of the time.Key job responsibilities - Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks - Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment - Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience - Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs - Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions - Collaborate: Build constructive relationships with critical stakeholders to share information and influence change - Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions - Work at Scale: Launch and manage sustainable mechanisms for entire networks BASIC QUALIFICATIONS- Bachelor’s degree required - 7+ years of relevant experience employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations - Successful record of creating, improving and executing programs at scale - Excellent skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments - Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or communication skills - Ability to quickly connect with people across a wide variety of backgrounds - Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies ...

Sr. Learning Designer, Talent Experience, Amazon Entertainment

This role is critical to developing and delivering experiences which enlighten, educate, and inspire the world’s most talented Entertainment leaders. As an experienced member of the learning and development profession, you know that building best-in-class solutions is half the battle; delivering those solutions in a way that captivates our customer’s attention, promotes a friction-less experience, and integrates that experience into a learner’s ecosystem is essential. Your high degree of ownership and results orientation drive you to collect, analyze, and report on data to ensure our learning solutions exceed a continuously rising quality bar. Your consultative skillset allows you to partner effectively with a wide range of senior leaders and subject matter experts to design and develop delivery mechanisms which drive adoption of our solutions. You will work on instructional design projects that utilize your expertise in learning theory and instructional technologies.About the Business:The role is part of the Amazon People eXperience and Technology (PXT) organization – we build a workplace for Amazonians to invent and deliver on behalf of customers. PXT for Amazon Entertainment supports a portfolio of entertainment businesses that span film, TV, live sports, music, podcasts, games, audiobooks, livestreaming, and other media content. The Entertainment PXT team focuses on the inputs that attract, grow, and retain creative, technical, and business talent at scale. We customize for unique Entertainment business and industry needs where necessary and scale where possible and applicable. Our Entertainment employees deliver world-class products and services for playing, listening, watching, and streaming in an ever-immersive entertainment environment.About the Team:This Learning Design lead will be part of the Entertainment PXT Talent Experience Team. Our purpose is to create and deliver talent programs that help us be Earth’s Best Employer by focusing on the employee experience – from joining Amazon Entertainment, to building connection with each other and our customers, through growing personally and professionally, to being empowered to balance fun, wellness, and learning to sustain a long, fulfilling career with Amazon.A Little More About Location:This is a role that requires 5 days a week in the office, as we believe it is easier to learn, model, practice, and strengthen our culture when we’re in the office surrounded by our colleagues. Key job responsibilities• Design, develop, and implement learning solutions to create meaningful employee growth experiences for the Amazon Entertainment businesses• Use data and analytics to measure the effectiveness of learning programs and initiatives, and use customer feedback to continuously improve the quality and impact of our L&D solutions• Build development experiences with a global mindset• Identify opportunities for innovative and creative approaches to learning and development• Implement talent programs for talent with a wide variety of expertise - from business, to technology, to creative content• Partner with central Amazon L&D teams, HR leaders, and other key stakeholders to implement a best-in-class learning solutions that engages employees and builds capabilitiesBASIC QUALIFICATIONS- BA or BS degree in a relevant field such as instructional technology, educational technology, organizational development, etc.- 6+ years of design experience (with a shareable portfolio) - 4+ years of HR program management and/or managing learning, development, engagement programs for internal customers- 4+ years measuring impact of learning programs- Experience in writing effective communications plans, project plans, and measurement plans that drive end-to-end efforts and iterative improvements- Experience collaborating with technical and learning partners for implementation within a learning management system- E-Learning experience with Adobe Captivate, Adobe Presenter, Camtasia, Articulate, or similar ...

Sr. HR Business Partner, AWS Databases

Are you both data savvy and emotionally intelligent? We are looking for a dynamic HR professional to join our Amazon Web Services (AWS) Human Resources team supporting the Databases Organization within the larger Utility Computing organization.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.As the Sr. HRBP, you will support Directors in the RDS Platform, RDS Commercial, and Data Migration Organization within the relational Database organization. The RDS function innovates around the database engine, leveraging AWS Infrastructure innovations and our experience of operating the largest cloud database fleet to offer services with better customer management than self-managed alternatives. RDS commercial enables migrating commercial database workloads to a managed service, addressing immediate data-center-exit goals allowing customers to tackle potentially risky database modernization to later. The Database Migration team enables database workload migrations (code, schema, and data) for a broad set of database services, supporting sources including non-AWS sources. As the Sr. HRBP, you will also be responsible for driving strategy and execution for the entire Relational Databases organization across important business focus areas such as driving Organizational Health and effectiveness, Workforce planning, Location strategy and more. You will also closely partner with the Organization’s Inclusion, Diversity, and Equity (ID&E) PM to drive the ID&E goals for the organization. To be successful in this role, you must understand business priorities and goals and translate them into the highest impact work. You’ll help business leaders look around corners with recommendations based on data that improve organizational effective and builder experience. Ability to facilitate change management for large organizations within a rapid and complex changing work environment, create efficiencies, and make sound judgement in ambiguous situations are critical to the success of this role. Success will also require an aptitude to dive deep and analyze data to develop meaningful insights and conclusions, and to be able to present clearly and with purpose to the relevant audience. Key job responsibilities· Develop and implement people plans and solutions in order to achieve people initiatives and deliver results for the global specialist organization. · Partner with leaders and their leadership teams to develop the talent strategy needed to support our tremendous growth, and build a work environment where employees can thrive and grow. · Working closely with specialist central HR teams, as well as matrixed site and international HR colleagues, keep the right focus on assessing the HR needs in areas such as performance management, talent acquisition, career development, diversity and compensation/rewards. · Function as a consultant and counselor to key leaders and their respective organizations; engage in strategic planning meetings to translate business needs into HR plans. · Partner with the business on organizational design, workforce planning, succession planning, and skills assessment and development. · Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements. · Partner with the business to lead our Organization and Leadership Review, which focuses on succession planning, talent development and organizational health priorities. · Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling. · Work with line managers and employees to address various employee relations issues, fairly representing all interests. · Partner with the AWS talent acquisition team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent. Must be able to travel domestically and internationally, as appropriate.• Track and monitor progress of HR goals and partner closely with HRBP and partner teams to ensure delivery of goals• Create, deploy, and scale programmatic solutions based on current and potential future needs, in the fast paced, high growth business unit. Drive HR process and tool innovation for scale and efficiencyBASIC QUALIFICATIONS· Bachelor’s degree, or equivalent experience · 7+ years of experience in an HR generalist leadership role· Strong judgment and experience coaching leaders. · Broad experience and specific knowledge of human resource theory, including employee relations, learning, and performance management. · Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills ...

Sr. HR Business Partner, Prime Video & Studios Technology

Are you excited about the future of home entertainment? Do you get energized by partnerships with innovative, fast-paced, high growth businesses? Are you excited to learn more about the Technology that drives Prime Video’s premium streaming services, which offers a vast collection of TV shows, movies, and live events from one convenient location? We are seeking a Senior HR business partner (HRBP) to partner with the Prime Video & Studios Technology organizations. The HR leader in this role would partner closely with senior Tech leaders across our most exciting and innovative Tech organizations. The Tech teams build are crucial to a wide variety streaming experiences for our customers, including surface the right content to the right customers at the right time. This leader would partner closely with leaders on talent priorities that lead to business impact, including employee experience for this team of builders, org health and efficiency, building and retaining a diverse Tech workforce at all levels, driving and innovating improvements to our Tech promo process, and supporting org design and talent placement discussions with our leaders. To drive these priorities effectively, this individual must have the ability to learn complex, diverse businesses in depth, understand nuanced differences between tech roles, influence with data, innovate and drive people initiatives that lead to business impact, and coach senior leaders to maximize their leadership effectiveness. Prior experience partnering with Tech teams is desired but not essential.If you get energized by a deep partnership with business leaders to drive high-impact HR strategies, this is the role for you! Key job responsibilitiesThe is both a strategic and hands on role including improving organizational effectiveness & design, leading change management, providing leadership coaching and driving HR functional excellence. Successful candidates will also demonstrate:• Genuine curiosity and ability to interpret business goals and recommend new approaches to talent acquisition and management.• A true hands-on approach and a willingness to go to the "frontline" to understand our employees and our customers.• Experience with multi-functional and ever-changing work environment.• Coaching and mentoring at all management levels.• Creative problem solving that works backwards from the end customer and the business client.• Success in creating and driving effective career development, retention, and recognition programs.• Being an enthusiastic team player with a strong drive to create meaningful client relationships.• The ability to think big but also not be afraid to "roll up your sleeves."• The ability to manage multiple priorities simultaneously while continually moving initiatives forward.• Must be able to interface at executive levels of the organization.• Excellent organization and interpersonal skills.BASIC QUALIFICATIONS• 5+ years of relevant Human Resources experience• Experience working across a global organization and with multi-territory support.• Bachelor’s degree or higher, in Human Resources or related field ...

HR Business Partner

Amazon’s mission to be Earth’s most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.As we strive to be Earth's best employer, our global HR teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on safety, engagement, technology and innovation.Broaden your HR knowledge to elevate your performance and unleash your potential as you take your HR career in exciting new directions.As an HR Business Partner on the Sub Same Day Delivery People eXperience and Technology (PXT) team, you will provide HR generalist support to a large population of hourly employees as well as business leaders. This role provides the opportunity to do a variety of tactical and strategic work in an environment that encourages both independent initiative and collaborative teamwork. You will partner with business leaders to deliver HR initiatives focused on internal customer service, employee onboarding, talent management, and employee engagement. You will understand the importance of accurate and timely HR metrics as well as their inputs and impacts. In addition, you may lead and develop a team of entry-level HR employees and own projects or programs that impact the business or the broader HR team. To be successful in this role, you must understand business goals and prioritize them through high-impact work. You will influence your team and business leaders by providing HR expertise, sound judgment and data-driven recommendations that improve employee experience and business performance.Key job responsibilities- Examine situations thoroughly, check for and mitigate personal biases, and make high-judgment decisions that align with the intent of policies and minimize risk. Ensure fair and consistent application of all company policies and compliance with laws and regulations. Take partners or escalate when next steps are unclear. - Use data and metrics to identify trends, anticipate business needs, and implement action plans focused on employee experience and organizational health. - Execute employee engagement strategies and rewards and recognition programs. Regularly inspect employee sentiment mechanisms and identify, escalate and take partners when concerns or trends are discovered.- Provide developmental coaching and feedback to business leaders, including managing difficult employee issues, and delivering on organizational goals. - Champion change focused on creating and fostering a diverse, equitable and inclusive environment for all employees. Hold leaders accountable to equitable selection, retention, and development of their employees.A day in the lifeA typical day in this role involves providing strategic and tactical leadership guidance, executing on people initiatives, providing internal customer support, advising and coaching employees and leaders through development and performance matters, and driving HR functional excellence and process improvement. Responsibilities also include partnering with leaders at multiple levels of the organization to develop forward-looking goals and actions focused on the employee experience and operational objectives. Every day brings exciting new opportunities to make a meaningful impact on the lives of our employees and customers.About the teamSub-Same Day Fulfillment Centers (SSD-FC) are an integral part of meeting Amazon’s customer promise through Prime same-day delivery. In tandem with its Rapid and Rural Logistics business parallels, these locations strive to serve over 80% of Prime customer demands across North America. – And with people at the heart of it all, our commitment to provide HR functional excellence continues and grows. Known as People, Experience and Technology (PXT) , our HR team members are present onsite to help drive tactical leadership direction, while providing top-notch internal customer support. PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of human resources generalist experience, or a blend of HR and Operations. ...

Technical Full Life Cycle Recruiter

Amazon's mission is to be Earth's most customer-centric company and to get there, customer obsessed, talented, and driven individuals are needed. Americas Stores Tech Talent Acquisition (ASTTA) team is looking for a Full Life Cycle Recruiter (FLC) to play a critical role in our hiring ecosystem with a primary focus on recruiting and closing for higher volume tech job families including Business Intelligence Engineer (BIE), Data Engineer (DE), Software Development Engineer (SDE), Software Development Manager (SDM), Technical Program Manager (TPM), and our specialty tech roles (ex: Science, Design, Economists).As an ASTTA Full Life Cycle Recruiter (FLCR), you build business acumen, develop productive partnerships, and cultivate skills to influence through data. You serve as the sourcing and closing subject matter expert (SME) with a strong focus on hiring highly qualified candidates through in-depth profile calibration, leveraging actionable insights to improve candidate throughput and create long lasting impact to Amazon. You follow a candidate-centric model created by removing obstacles and ambiguity in the hiring process, with clear benchmarks of success. Key job responsibilities• Recruit passive candidates through proactive market research, assess them against top talent and Amazon’s culture described in our leadership principles. • Manage and prioritize searches to ensure well qualified and diverse talent pipelines are provided on-time, leveraging a range of metrics and key performance indicators to deliver results.• Utilize industry trends, competitor activities, and market conditions to develop innovative sourcing methods and scalable candidate pipelines, complemented by proven strategies to consistently identify, attract, and close top-tier candidates. • Screen and attract top talent by assessing candidate skills, qualifications, and by guiding them throughout our hiring process, setting them up for success. • Use best in class candidate engagement techniques to build rapport and develop sophisticated closing strategies that seek for role fit and success in the role.• Collaborate cross functionally and partner with fellow Recruiters, Recruiting Coordinators, and Strategic Demand Advisors (SDA), to ensure that talent needs of customers are met.• Create exceptional candidate experience, efficiently organize, effectively communicate, prioritize, push back when necessary, and demonstrate a strong sense of urgency, all while being customer focused and collaborative.• Meet key performance indicators (KPI), such as pipeline activity, conversion ratios, candidate experience, and cycle times. • Set accurate expectations on compensation and leveling, effectively negotiate offers and ensure smooth onboarding. • Actively participate in interview loop construction and interviewer calibration to ensure all interviews are well aligned with the role and job requirements.• Continuously invest time in expanding knowledge base as industry standards and trends change and shift. • Participate in project work focused on building operational efficiencies, continuous process improvement, improving recruiter productivity, etc. BASIC QUALIFICATIONS• 3+ years of corporate and or search firm progressive technical recruiting including full life cycle recruiting experience• 3+ years closing candidates and negotiating offers • 3+ years managing and prioritizing multiple searches, projects, and client relationships ...

Employee Relations Manager (ERM) – AWS, AIS, Global Corporate Employee Relations (GCER)

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support Amazon Web Services (AWS) Amazon Infrastructure Services (AIS) teams. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Manager, Employee Relations – AWS, AIS will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.The position reports to the Principal, Global Corporate Employee Relations. This is a full-time position that could require significant travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business • Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiativesBASIC QUALIFICATIONS• Seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work• Bachelor’s degree • Experience working with and applying employment & labor laws throughout the United States • Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by PXT and/or business leaders • Technically proficient in MS Word, Outlook, Excel, and PowerPoint ...

DLS Interpreter BP (SLS-ASL), Specialty Accommodation Services

At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The DLS Interpreter Business Partner is a key member of our Specialty Accommodation team, providing ASL interpreting services to Amazon applicants, candidates and employees who are Deaf or Hard of Hearing. The Interpreter is a subject matter expert (SME) in ASL interpretation services and will provide consultation and collaborate across teams to solve complex problems in ASL language accommodations. Successful interpreters are highly skilled, able to respond to changing circumstances and needs of a dynamic culture, and paves the way for a connected and trusted accommodation experience. Interpretation in this role may also involve periods of standing, and walking in a fast-paced environment with possible varied noise levels.An Interpreter can be assigned to work primarily with a single employee for all or part of their work days, permanently or temporarily and/or the interpreter could be assigned to rotate through a large group of Deaf Employees at one or more locations. The interpreter assignments may include (but are not limited to):In-person and over video services for:o Group meetingso Eventso Meetings with individual employeeso Meetings with high confidentialityo Meetings with sensitive informationo Highly technical contento Recorded presentationsKey job responsibilities• Demonstrate high quality interpretation skills between English and American Sign Language.• Communicate well in both verbal and written English.• Provide interpreting services for Deaf, Hard of Hearing and hearing stakeholders in a variety of settings and roles.• Comfortable interpreting in video environment.• Arrive to shifts and assignments on time and prepared for work. Flexible in work hours to support meetings outside of traditional business hours, including overnight and weekend requests.• Provide effective communication in on-site services environment.• Provide stellar customer service to both internal and external customers.• Collaborate in a professional manner with multiple stakeholders.• Work effectively with minimal supervision.• Maintain a working knowledge and increased understanding of the subject matter to enable effective interpretation for all required disciplines.• Ensure compliance with standard work, code of professional conduct, federal/state regulations, and company policy.• Maintain system records to ensure accurate and timely documentation of interpreting assignments.• Consult, coordinate and partner with our third-party external vendors and internal HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate.• Perform outreach and training for ASL language access across geographic areas.• Work collaboratively and professionally with other interpreters during assignments.• Travels to various domestic locations to support meetings.• Travel will include regional travel and possible US and international travel, dependent on business needs• Flexibility in scheduling that will include evening and/or weekend work hours.• Comfortable with ambiguity. • Other duties as assigned.BASIC QUALIFICATIONS• 2 + years of related professional interpreting experience, including VRI services, with strong demonstrated experience interpreting in the all areas of business and/or warehouse environment. • - OR Successful completion and mentor recommendation from Amazon Interpreter Practicum program • Fluency in both American Sign Language and English with superior sign-to-voice and voice-to-sign language skills and an elastic linguistic range to match customer needs. • Expert knowledge in US interpreting industry standards of practice, RID Code of Professional Conduct, and Deaf culture. • RID (Registry of Interpreters for the Deaf) Certification, or BEI-Advanced Level Certification. • - In lieu of certification, 10+ years of professional experience with a set path to certification will be considered. • Demonstrated ability to deal with confidential information, including sensitive human resources situations. • Strong problem solving, time management and priority-setting skills. • Bachelor’s degree or equivalent in RID alternative pathway. • Competency working within a diverse and inclusive environment; including awareness of personal bias and align with company-wide Global Diversity Equity and Inclusion (GDEI) goals. ...

Sr Technical Program Manager

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as into everything that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We are customer obsessed, working backward from customer needs in everything we do.We seek a talented Technical Program Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and project management / PMO skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you.You are highly organized, communicate roadmaps clearly and transparently, and relish getting things done in a structured and controlled manner. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You will understand risks, issues, blockers and show strong bias for action in resolving these to ensure the success of our program. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. You hold our team, as well as partner teams, accountable and to high standards; you have a “whatever it takes” attitude about delivering results. You have demonstrated experience with technical program management in software development, from scoping/writing requirements, testing, CI/CD, technical design review and operational excellence.This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy. Establish foundational support for the program from inception, including establishing and owning internal mechanisms such as business reviews, bi-weekly updates, internal wiki pages, etc. Support delivering the roadmap for IXT-owned products by partnering closely with product managers to triage tickets, establishing mechanisms to engage with cross-functional teams and identifying ways to improve our products’ performance. Use data to drive and measure process improvements that enhance our operational effectiveness. Partner closely with product and engineering in the development of new technologies built-for-builders, in a continuous effort to deliver a world-class customer experience, Born Inclusive for all Amazon employees and customers. Serve as a technical leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process. Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Program Manager, AUTA

At Amazon, we are always exploring new opportunities to shape our global business. Our Program Managers help us implement the best ideas and support our transportation network to drive success. As you take on different responsibilities, you’ll become an expert in the business, operations, and processes, and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.Amazon is a data-driven business, so part of your role will involve gathering insights to make decisions. You’ll trial different ideas, analyze data to identify potential challenges, and present your findings to senior teams.The environment is fast-paced, deadline driven and you will need to be comfortable working on several initiatives at once. You have a desire to learn and experience new things, and a passion for improvements.Key job responsibilitiesStakeholder Relationship Management:• Cultivate and maintain relationships with TA Business Partners, Recruiting Business Partners and Business Leaders.• Primary stakeholder groups include L6-8 TA, Recruiting and L8-10 Business Leaders.• Act as the primary point of contact for TA/RBPs and business stakeholders, ensuring their perspectives and feedback are considered.Communication:• Develop and execute communication strategies to engage and inform stakeholders about Demand Team's initiatives.• Create and execute on compelling communication to effectively discuss program objectives, progress, and results.Demand Collection:• Collaborate with stakeholders to gather requirements related to student demand for their organisation, this is inclusive of FTE and intern demand (via all pipeline channels including intern conversion, direct hire, return intern).• Responsible for the on-time submission of demand, and approvals. Approvals need to be auditable and available to business, TA and PxT leaders for review.• Conduct surveys, interviews, and other data collection methods to understand and analyze organizational requirements.• Ensures that business-driven demand changes are prioritized and actioned.• Collaboration with Cross-functional Teams:o Work closely with internal teams, including program enablement.o Ensure seamless communication and collaboration across teams to address stakeholder needs.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Recruiter, Amazon University Talent Acquisition

Amazon University Talent Acquisition (AUTA), recruiting team is seeking talented recruiters that will support attracting and hiring Amazon's future leaders, at scale, from student talent.The ideal candidate must possess the ability to earn trust and influence key stakeholders autonomously, expertly plan and prioritize against customer targets, manage candidates within tight timelines, demonstrate a proven capacity to use metrics to drive and showcase results, and remain calm in high-volume, ambiguous environments. Thriving in a fast-paced setting and excelling at problem-solving will be critical to success in this role.The best candidate will leverage their extensive knowledge of Talent Acquisition to forge dynamic relationships with business leaders, cross-functional partners, and the centralized Amazon University Talent Acquisition program teams.In this role, you will:• Partner with business and recruiting teams across Amazon to understand student hiring needs• Build innovative strategies to attract, source, assess, and hire students for niche roles across Amazon• Identify opportunities for improving candidate experience and scheduling efficiency• Manage and track all candidate and campus information, consolidate and analyze results and make recommendations for improvements• Develop strategies related to recruitment that will contribute to the long-range growth of the Amazon, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.Key job responsibilities• Partner with full lifecycle recruiters, Industry hiring teams, and other stakeholders to build an on early career talent strategy.• Manage customer expectations and business goals with bi-weekly business reviews metrics, and status updates to customers and stakeholders.• Develop strategies related to recruitment that will contribute to the long-range growth of the Amazon, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Ability to develop a recruiting plan with deliverables, timelines, and a formal tracking process that scales.• Participate in special projects or recruiting initiatives; pilots, process improvement projects, etc.BASIC QUALIFICATIONS• Bachelor's degree • 3+ years of technical recruiting experience in high volume and high hiring bar environment • Experience in building candidate sourcing and closing strategies ...