Fulfillment Associate

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacy Technician to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! An active instate pharmacy technician license is required to be considered.#everydaybetterKey job responsibilities• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy • Maintain a safe and clean pharmacy by complying with procedures, rules and regulations • Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication • Transition Amazon Pharmacy orders through different workflow stages from initial dispense through quality control • Count and fill prescription vials and affix labels on bulk prescription items • Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes • Sort and triage the right boxes to ship at the right time • Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing • Clean, and help maintain, equipment and work areas • Package medications for dispensing and for delivery • Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:• During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time shifts may vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsA day in the lifeCareer Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless!Earn More: Eligibility for a pay increases every 6 months through our Employee Step Plan ProgramNon Retail Environment: Enjoy casual dress code and non-retail environment that the pharmacy has to offerAmazon employee discountAmazon Health Benefits: Medical, Vision, and Dental benefits start when you do- Inclusive of domestic partners and childrenPaid Time Off begins accruing immediately401(k) Savings Plan with matchBASIC QUALIFICATIONS• Active and unrestricted in-state Board of Pharmacy License or ability to obtain a Pharmacy Technician (This includes Pharmacy Technician, Trainee, and Assistant Licenses)• License through the State Board of Pharmacy within 30 days of start date, if required by State Board of Pharmacy• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand English language labelling on product cartons and prescription labels. ...

As a Pharmacy Technician in Training, you will play an essential role in empowering our customers to take their medications correctly and achieve better overall wellness. We thrive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard together to make a huge impact on the company. Our pharmacy features a casual dress code in a non-retail facing environment. Successful candidates will be required to pass a pre-employment background screen and drug test. An active in-state pharmacy assistant license is required to be considered.Within 12 months in the training program, after completing 520 program hours, you will be expected to pass the exam for the National Pharmacy Technician Certification (PTCB or NHA) and obtain your pharmacy technician license from the Washington State Board of Pharmacy. Once you obtain your credential pharmacy technician license, you will be promoted to a Certified Pharmacy Technician. The cost of the exam will be paid for by Amazon Pharmacy.Key job responsibilitiesCore Responsibilities as a Pharmacy Assistant under the direct supervision of a licensed pharmacist:● Support functions including prepackaging, repackaging, labeling drugs, delivery management staging for use in prescription dispensing operations meeting HIPAA compliant standards.● Count, pour, and label for individual prescriptions and any administrative record-keeping when no interpretation is required.● Support inventory management measures including: stocking, counting, shelf location sorting, adjusting on hand quantities and assisting in the annual inventory process.● Support the regularly scheduled maintenance of the automated fulfillment equipment.● Maintain all medication canisters for automated filling equipment.● Assure canisters are cleaned and calibrated on a regular schedule.● All canisters calibrated by a pharmacy assistant will be verified by a pharmacist prior to use in the automated machine after calibration occurs.● Support quality assurance testing of bottled filled from automated filling devices.● Support online work in all areas supported by pharmacy assistants in the Fulfillment Center when necessary.● Assure automated machines are properly stocked with bottles, caps, and pharmacy labels.● Report mechanical issues regarding Automated Fulfillment Equipment immediately to pharmacy management and the Pharmacy Automation Team.● Any drugs included on the NIOSH hazardous drug list must be handled in accordance with USP, which may require use of personal protective equipment when handling the drug.Physical Requirements:During shifts that last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex, and part-time shifts may vary):● Standing, bending, reaching above the head, kneeling, crouching and/or stretching● Lifting and moving products up to 49 lbs in weight● Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:● High school or equivalent diploma● Active and unrestricted in-state Board of Pharmacy Assistant License● Willingness to become Nationally Certified within 1 year of Amazon Pharmacy start date. Amazon Pharmacy will provide PTCB training course and reimbursement assistance.● 6+ months of experience working with computer and web based tools● Ability to communicate effectively with coworkers and leadership team.● Ability to read and understand English labeling on product cartons and prescription labels. ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people fromtaking their medications, we can help customers conveniently get the medications they need, when they need them andtake them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7customer service support, and have their meds delivered to their doorsteps while creating programs and products thatembody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacy Technician to join us on our journey to make it drastically easier for customers to find,choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! An active instate pharmacy technician license is required to be considered. #everydaybetterKey job responsibilitiesKey Job Responsibilities:• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition Amazon Pharmacy orders through different workflow stages from initial dispense through qualitycontrol• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:• During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-timeshifts may vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:• Active and unrestricted in-State Board of Pharmacy License (This includes Pharmacy Technician,Trainee, and Assistant Licenses)• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand Englishlanguage labelling on product cartons and prescription labels ...

The Amazon Pharmacy Fulfillment Trainer works with the Learning Business Partner and site leadership team to coordinate all training related activities for the site. The individual in this position will support program facilitation and administrative management. The Trainer will support the Learning Business Partner in ensuring all compliance training for the site is maintained, as well as making certain all training documentation and daily expectations are accurate, complete, and up to date. The Trainer is expected to be a subject matter expert on all areas within their department and should be open to training up in areas they are not currently trained in. Key job responsibilitiesThe Trainer reports to the Learning Business Partner on the AP Learning & Development Team and will manage specific responsibilities as defined by the L&D leader. Overall responsibilities will include, but are not limited to, the following functions:● Facilitate all training related programs ● Follow training plans/SOPs and complete standard work to ensure compliance with regulations as set by State Boards of Pharmacy and Accreditors ● Partner with Operations leaders to identify new ambassadors and lead their training plans; ensure area maintains appropriate ambassador headcount.● Lead a team of ambassadors to effectively complete technician and manager on-boarding, cross-training events, and various other associate continued training programs● Support performance improvement initiatives to elevate performance within the department● Execute learning related audits and provide timely coaching and feedback as outlined in standard work● Support Operational initiatives● Ensure tickets are actioned within expected timeline● Conduct Process Coaching Program and ensure daily expectations are met● Assist with creation of training documents● Partner with Learning Business Partner to track effectiveness of training programs● Monitor adherence to all established training programs to ensure standard work is achieved● Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes● Fully understand workflow and daily production goals● Conduct new hire orientation tour● Develop new hire and cross training daily/weekly plans in conjunction with Learning Business Partner● Ensure compliance with Do Not Move and other training policies● Assist with or deliver on-boarding activities as needed● Balance and prioritize multiple tasks● Maintain a positive attitude and presence on the floor● Actively seek ongoing skill development● Possesses a high level of ownership and assists with other tasks as needed ● Willingness to work flexible shiftsBASIC QUALIFICATIONS● High School Diploma or equivalent● Minimum 6 months Amazon Pharmacy experience for internal candidates OR a minimum of 6 months Retail/Mail Order Pharmacy experience for external canidates● Active and unrestricted in-state Board of Pharmacy License in domicile state● National Pharmacy Technician Certification (PTCB or NHA)● Superior computer skills with experience in Google Docs and MS Office● Experience with training or coaching technicians ● Must demonstrate the ability to ensure confidentiality● Proven ability to establish positive working relationships with internal stakeholders● Demonstrated ability to maintain energy, enthusiasm and commitment while managing change ...

Job Description: Support and work in the department as required • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers • Providing vacation coverage for Area Managers • Providing policy follow-up, attendance tracking (duties do not extend to discipline) • Tracking and reporting of ATS/labor hours • Assisting the floor as an associate resource, training associates and verifying SOP compliance • Ensuring successful area performance, through tracking, reporting and feedback of associate performance • Participating in Operational Excellence initiatives in some capacity • Filling in as needed with production duties • Fully understanding workflow and daily production goals • Reviewing and updating SOP as required • Assisting in keeping work area clean and organized • Identifying and addressing safety hazards within the work area • Coaching associates to work safely at all times • Participating in safety initiatives • Referring all job injuries immediately to area manager Key job responsibilitiesPlease note this is a 90 day seasonal role set to end in November.BASIC QUALIFICATIONS• Associates must be in good standing • Ability to work overtime as required • Ability to work flexible schedules/shifts/areas • Continued meeting or exceeding of department performance goals ...

The Interim Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key Job Elements: • Support and work in the department as required • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers • Providing vacation coverage for Area Managers • Providing policy follow-up, attendance tracking (duties do not extend to discipline) • Tracking and reporting of ATS/labor hours • Assisting the floor as an associate resource, training associates and verifying SOP compliance • Ensuring successful area performance, through tracking, reporting and feedback of associate performance • Participating in Operational Excellence initiatives in some capacity • Filling in as needed with production duties • Fully understanding workflow and daily production goals • Reviewing and updating SOP as required • Assisting in keeping work area clean and organized • Identifying and addressing safety hazards within the work area • Coaching associates to work safely at all times • Participating in safety initiatives • Referring all job injuries immediately to area manager Preferred Qualifications: • Education beyond High School, and/or prior experience managing employees • Excellent interpersonal skills • Demonstrated problem solving skills and analytical skills • Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management • Experience with an FC kaizen or Shingi event • An awareness and willingness to use OE tools and techniques • Experience working in Problem Solve a plus • Leadership ability • Respect from associates in production area The Interim Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key Job Elements: • Support and work in the department as required • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers • Providing vacation coverage for Area Managers • Providing policy follow-up, attendance tracking (duties do not extend to discipline) • Tracking and reporting of ATS/labor hours • Assisting the floor as an associate resource, training associates and verifying SOP compliance • Ensuring successful area performance, through tracking, reporting and feedback of associate performance • Participating in Operational Excellence initiatives in some capacity • Filling in as needed with production duties • Fully understanding workflow and daily production goals • Reviewing and updating SOP as required • Assisting in keeping work area clean and organized • Identifying and addressing safety hazards within the work area • Coaching associates to work safely at all times • Participating in safety initiatives • Referring all job injuries immediately to area managerBASIC QUALIFICATIONSBasic Qualifications: • Associates must be in good standing • Ability to work overtime as required • Ability to work flexible schedules/shifts/areas • Continued meeting or exceeding of department performance goals ...

*This role is located in Tempe, AZ. It is fully on site and there is no relocation assistance provided*Central Flow Learning Coordinator works with Program Managers, Area Managers, Flow Leads to coordinate all associate onboarding activities for the site. Constantly improves the long-term capabilities of the area to which he/she is assigned. This position has a high level of program administrative management. The Learning Coordinator is assigned to the Learning Department and will hold responsibilities specific to that area. Overall responsibilities will include the following functions:• Coordinate trainer identification program and track new hire onboarding and trainer audits • Track learning curve and continuous improvement metrics at the site level • Audit onboarding content for respective department and trainer standard work • Coordinate and facilitate any training related programs • Manage ticketing system and ensure tickets are closed within expected timeline • Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs • Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.) • Document feedback results to help the learning department identify strengths as well as area of improvement • Assess development needs for individuals and groups • Fully understand workflow and daily production goals • Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve • Balance and prioritize multiple tasks • Maintain a positive attitude and presence on the floorBASIC QUALIFICATIONS- High school or equivalent diploma- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older- 6+ months of leadership experience in a retail, distribution or similar environment ...

Job summaryAmazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Equipment Coordinator will be responsible for utilizing his/her skills to provide assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.Key job responsibilitiesResponsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center.BASIC QUALIFICATIONSUnderstanding of basic computer/network concepts and termsExperience with inventory management and asset trackingExperienced background with computers troubleshooting and repairExperience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and OutlookHigh school diploma or equivalent • Stand/walk for 10-12 hours at a timeWillingness to work flexible shifts and schedule including weekends, nights, holidays, and rotating shifts from days to nightsAuthorization to work in the U.S. without sponsorshipMust be able to bend and lift equipment throughout the shift ...

Job summaryAmazon, one of the top 100 companies in the United States, has an immediate opening for an IT Equipment Coordinator in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful Seasonal IT Equipment Coordinator will be responsible for utilizing his/her skills to aid during PEAK to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.This is a temporary position that ends January 18th, 2025.Key job responsibilitiesResponsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center and will be managed by IT staff.A day in the lifeYou will be supporting operations through PEAK, completing stations audits, cable management and overall support.About the teamYou will be joining a team of highly focused and action oriented individuals!BASIC QUALIFICATIONSUnderstanding of basic computer/network concepts and termsKnowledge of inventory management and asset trackingExperienced background with computers troubleshooting and repairExperience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and OutlookHigh school diploma or equivalent • Stand/walk for 10-12 hours at a timeWillingness to work flexible shifts and schedule including weekends, nights, holidays, and rotating shifts from days to nightsAuthorization to work in the U.S. without sponsorshipMust be able to bend and lift equipment throughout the shift ...

The Amazon operations team is looking for Lead Fulfillment Associates with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. Lead Fulfillment Associates hold various roles within the Fulfillment Center including, but not limited to: Trainer, Process Assistant and Shipping Clerk. All role types will include performing production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks. Lead Fulfillment Associates will also be responsible for communicating instructions to other associates, motivating them and keeping their work areas safe.Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. Our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.Things to know about working in an Amazon Fulfillment Center:-We’re committed to providing a safe work environment. This means you wear a reflective vest, stretch and recognize others for working safely.-We have a relaxed, casual dress code (as long as your attire meets our safety requirements).-We work to regulate our sites as much as possible, but even with climate controls the noise and temperature levels can vary day to day. Hearing protection is available.-You may be asked to work on a secure mezzanine at a height of up to 40 feet, or on powered equipment (forklift, cherry picker, etc.)-You may be asked to lift up to 49 pounds, stand/walk for up to 10-12 hours, and push, pull, squat, bend and reach with or without reasonable accommodation.For this role, you will need to be:-At least 18 years old, and authorized to work in the United States-Able to work 40 hours/week, and overtime as required-Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reachBenefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Relocation assistance is NOT provided.If you want to know when roles are available based on your qualifications, complete your profile at https://amazonrecruits.force.com with your role and geographic preferences and we will notify you of application opportunities.Key job responsibilitiesSmooth operator. Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties and communicating with internal and external suppliers. Escalates barriers to Operations leaders. Drives and executes standard work in the areas of Safety, Quality and Productivity to meet daily operational goals.BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required ...

Seasonal Outbound Process Assistant - RT ShiftProcess Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers. Responsibilities: • Track and report ATS/labor hours• Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance• Ensure successful area performance through tracking and reporting metrics• Independently assess all aspects of associate work performance and provide timely and detailed feedback• Participate in Operational Excellence initiatives• Maintain a full understanding of workflow and daily production goals• Review and update SOP’s as required• Ensure work areas remain clean and are properly equipped• Identify and address safety hazards within the work area, and participate in safety initiatives• Coach associates on ways to work safely at all times• Ensure all job injuries are reported timely in accordance with established policies and procedures• Provide vacation coverage for Area ManagersBASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required ...

As a Certified Pharmacy Technician, you will play an essential role in empowering our customers to take theirmedications correctly and achieve better overall wellness. Our pharmacy features a casual dress code in a non-retail facing environment. An active in-state pharmacy technician license is required to be considered.#everydaybetterKey job responsibilitiesCore Responsibilities:• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition orders through different workflow stages from initial dispense through quality control• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shippingboxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:•During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time shiftsmay vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:• Active and unrestricted in-state Board of Pharmacy License (This includes Pharmacy Technician, Trainee,and Assistant Licenses)• National Pharmacy Technician Certification (PTCB or NHA)• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand Englishlanguage labelling on product cartons and prescription labels. ...

The Fraud Specialist position is responsible for finding, documenting and maintaining, all Customer/ FBA/Vendor/Retail fraud. They will be the link between Corporate Teams and the Fulfillment Center, as well as between the other return centers. The Fraud Specialist position plays an integral role in the return center by stopping fraud from being processed, stopping bad actors from being reimbursed and reducing controllable expenses. The Fraud Specialist will be responsible for the tactical and strategic handling of all fraud items, they will ensure controls are in place and the team is educated on how to spot fraud. This person will maintain a physical area where fraud items will reside until resolution, if sidelining items is absolutely necessary. The Fraud Specialist will assist the Operations team with ongoing fraud training for Problem Solve, conduct stand up announcements on fraud awareness and identification, and conduct audits on fraud detection. This individual will be required to submit a daily and weekly summary of all fraud cases and Bad Returns Workflow submissions along with pending fraud and required resolution.Overall responsibilities also include the following:· Process all Customer/FBA/Vendor/Seller Fraud and submit BRW· Submit Report daily to LP on new Cases· Daily reporting on BRW, Cases and Backlog.· Oversee Process w/ Problem solvers- Train how to document and how to identify· POC for TRMS, WW Customer Returns and BRW (Wiki-BRW)· POC for Rover Team (Wiki-Fraud)· POC for LP and ASIST· Accountable for keeping track of open aging fraud tickets across the return center and is responsible for participating as onsite escalation contact, where and when appropriate· Accountable for making sure that all Fraud tickets get prompt response and resolution, meeting max of 7 day dwell time since first arrival.· Responsible for training and supporting all customer returns and warehouse deals associates and managers with customer fraud.· Responsible for training and supporting the advanced detection associates in the department.· Assisting the floor as an associate resource, training associates and verifying SOP compliance.· Helping support daily management of department duties; including allocating labor and assigning jobduties· Reviewing and updating SOP as requiredBASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required ...

The Non-Inventory Material Handler will work with Non-Inventory Receivers and Purchasing Operations Analysts to help maintain inventories and support operations. Non-Inventory Material Handler will support operations by maintaining the distribution of products throughout the fulfillment center. The Material Handler will maintain in-process inventory from market to mini marketKey job responsibilitiesThe Non-Inventory Material Handler will work with Non-Inventory Receivers and Purchasing Operations Analysts to help maintain inventories and support operations. Non-Inventory Material Handler will support operations by maintaining the distribution of products throughout the fulfillment center. The Material Handler will maintain in-process inventory from market to mini market.BASIC QUALIFICATIONSThe Non-Inventory Material Handler will work with Non-Inventory Receivers and Purchasing Operations Analysts to help maintain inventories and support operations. Non-Inventory Material Handler will support operations by maintaining the distribution of products throughout the fulfillment center. The Material Handler will maintain in-process inventory from market to mini market. ...

Innovation is at the core of what we do. We believe that by removing and reducing thebarriers that prevent people from taking their medications, we can help customersconveniently get the medications they need, when they need them and take them asprescribed. We have provided customers with the ability to find transparent and simplepricing, receive 24/7 customer service support, and have their meds delivered to theirdoorsteps while creating programs and products that embody our mission and positionourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Certified Pharmacy Technician to join us on our journey to make itdrastically easier for customers to find, choose, afford, and engage with the services,products, and professionals they need to get and stay healthy! As a Certified PharmacyTechnician, you will play an essential role in empowering our customers to take theirmedications correctly and achieve better overall wellness.#everydaybetter Key job responsibilitiesCore Responsibilities:● Tasks performed may include billing, data entry, obtaining prescriptions and refills,processing denials, transfers and inbound/outbound calls.● Assist the pharmacist in filling prescription items, as permitted by the state board ofpharmacy● Communicate with patients, providers, pharmacies and insurance companies bytelephone and email to obtain prescriptions, take refill requests and resolve billingissues/questions.● Enter patients and order information into the pharmacy systems. Establish andmaintain patient profiles, including lists of medications taken by individual patients.● Process and submit prescription insurance claims for our customers along withresolving insurance problems and patient issues that may result from incorrect orincomplete information, therapy changes and pharmacy or shipping errors.● Keeping patients informed on the status of their prescription or out of pocket costs intheir upcoming shipments.● Perform account adjustments, method of payment, banking and unbilledreconciliations● Verify insurance data for completeness, accuracy, and compliance prior to billingincluding analyzing and verifying dates of service, quantity, day supply and billedamounts.● Research missing and incomplete information resulting in billing errors and denials● Complete prior authorizations with attention to detail and accuracy, prior to sendingto the prescriber or Cover My Meds● Transfer calls, tickets, claims, or shipments to the pharmacist when necessary● Accept customer and prescription information required to process new and refillprescriptions, including refill authorization from doctor offices where permitted bystate law● Collect, organize, and evaluate patient information, while maintaining confidentialityof all information received.● Receive and transcribe English-language prescriptions sent electronically fromdoctors’ offices and external pharmacies.● Communicate with providers to obtain new written English-language prescriptions orrefill requests and verify that the information is complete and accurate.● Ensure compliance with all company procedures, federal/state laws, rules andregulations● Increasing knowledge and understanding of commonly prescribed medications andtheir uses.● Collaborate with other members of the pharmacy team to maintain customersatisfaction● Perform other tasks assigned while working in a fast paced environment● Work a flexible schedule - shifts will possibly start and end outside of normal businesshours including weekends BASIC QUALIFICATIONS● Active and unrestricted in-State Board of Pharmacy License (This includes PharmacyTechnician, Trainee, and Assistant Licenses). Additional licenses may be required ifdomicile state differs from state of employment.● National Pharmacy Technician Certification (PTCB or NHA)● High school or equivalent diploma● 6+ months of experience working with computer and web based tools● Experience multitasking with phone and computer skills ...

About Operation Technology Solutions (OTS)Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversityWe are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.Key job responsibilitiesYou will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world. Key responsibilities include:• Inclusively hire, train, and develop a team of IT professionals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.• Establish and maintain a positive, productive relationship with operational partners and staff.• Lead infrastructure builds in new facilities.• Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.• Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).• Develop and maintain policies, procedures, and processes.• Oversee management of equipment and parts inventory.• Create, manage, and support recognition and communication programs.• Travel up to 30%.We are committed to developing a diverse organization and we are even more committed to working with you to make that happen.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include:- Medical, Dental, and Vision Coverage- Maternity and Parental Leave Options- Paid Time Off (PTO)- 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of developing a team of technical professionals across multiple locations experience- 2+ years of leading technology teams as a information technology operations manager experience- Bachelor's degree, or 4+ years of professional or military experience- Knowledge of Linux or Unix systems administration ...

The Process Assistant reports directly to an Area Manager and supports Inbound, Outbound, and Support functions within a shift of the Fulfillment Center (FC). This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to successfully execute the launch, operation, and decommission of a seasonal facility in a fast-paced, ever changing enviroment. BASIC QUALIFICATIONSAssociates must be in good standing Ability to work overtime as required Ability to work flexible schedules/shifts/areas Continued meeting or exceeding of department performance goals Familiar with operations of assigned area. (Outbound or Inbound) ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people fromtaking their medications, we can help customers conveniently get the medications they need, when they need them andtake them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7customer service support, and have their meds delivered to their doorsteps while creating programs and products thatembody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacy Technician to join us on our journey to make it drastically easier for customers to find,choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! An active instate pharmacy technician license is required to be considered.#everydaybetterKey job responsibilitiesKey Job Responsibilities:• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition Amazon Pharmacy orders through different workflow stages from initial dispense through qualitycontrol• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:• During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-timeshifts may vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:• Active and unrestricted in-state Board of Pharmacy License or ability to obtain a Pharmacy Technician• License through the State Board of Pharmacy within 30 days of start date, if required by State Board of Pharmacy• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand Englishlanguage labelling on product cartons and prescription labels. ...