Design

Are you interested in shaping the future of entertainment? Are you passionate about enterprise design that enables new consumer experiences, business capabilities and drives efficiency? Prime Video is changing the way people watch movies and TV. Our Enterprise design practice helps make it all possible, and we’re just getting started.The Prime Video Enterprise Design team is seeking a problem-solving, customer-obsessed Senior UX Designer to design end-to-end experiences for studios, operations, and content partners that deliver unparalleled selection for our customers. shape the future vision for how partners manage their content on our service. In a fast-paced, collaborative environment, you’ll work on all aspects of UX design including information architecture, UI design, interaction design, and prototyping deliverables. In this role you will work closely with other designers, user researchers, producers, design technologists, product managers, software developers, and executive leadership to drive designs from vision to execution and will also be a key part of a UX Design Studio collaborating across all aspects of the Prime Video service. Come build the future of entertainment with us.Key job responsibilities- Analyze customer problems and design delightful solutions that meet measurable business goals.- Work closely with product teams to develop use cases and high-level requirements.- Quickly, yet thoroughly, create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.- Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings.- Develop and maintain detailed user-interface specifications.- Present design work to the user experience team, product team, and project stakeholders for review and feedback.- Partner with development teams to build experiences: provide appropriate design specifications, create assets, and review finished interfaces.A day in the lifeA Senior UX Designer for Prime Video will solve some of our most complex enterprise problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for our internal and external partners. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Prime Video and across Amazon to evolve the customer experience. You will inspire and mentor UX practitioners and partners, leading projects throughout the design exploration and delivery process.About the teamThe Enterprise Design practice is part of the broader Prime Video design team and works closely with internal and external partners to build innovative, efficient solutions needed to scale our business. We work with external content providers to effectively distribute their content on Prime Video, our internal Studios teams to create compelling original content, and operations teams to help build efficient solutions enabling us to deliver the best possible content to millions of customers around the world.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Knowledge of best practices for information architecture and design- Knowledge of design tools such as Figma, Sketch, Photoshop, and Illustrator ...

Come build the future with us! What unites all Amazonians - across teams and geographies - is our unwavering commitment to delighting customers and making their lives easier, no matter who they are. In pursuit of that goal, Amazonians have developed innovative products and services that have transformed the way our customers live and work. Together, we are building the future, one bold idea, cutting-edge product, and groundbreaking service at a time. The Head of Learning Experience Design, Global Product Education will lead all learning experience and content strategy end to end. This dynamic role sits at the intersection of advertising, technology, and education, driving the development of training content that empowers advertisers and sales teams worldwide. This leader will oversee a team responsible for creating engaging, effective learning experiences across all our advertising products. This role manages four functions: Learning Experience Design, Multimedia Experience Design, Motion Graphics Design, and Curriculum Management. This team is responsible for learners across managed and self-service advertisers, as well as client-facing roles worldwide. The educational content spans all performance, multi-channel, and ad tech products, live events program, and sales education content, across the full spectrum of Amazon Ads offerings. This encompasses all advertiser education certification content and assessments. This leader will be responsible for ensuring the business’ learning needs are met, all content meets established standards, and for driving innovation.The ideal candidate will be a strategic leader capable of partnering with global business leaders to identify content needs and oversee large-scale learning programs. They will devise and drive global content strategy across product, marketing, and sales organizations, navigating complex decisions and aligning stakeholders on training priorities. This role involves guiding curriculum development, analyzing educational trends, and translating stakeholder needs into impactful learning experiences. The successful candidate will set and monitor KPIs for content quality and effectiveness, while continuously improving learning solutions. They will also be responsible for evaluating team effectiveness, defining organizational structure, and implementing emerging technologies like AI. This senior leader will have a global scope, educating advertisers of all sizes and advising senior internal leaders. The role requires the ability to drive innovation, handle complex scenarios, and make high-level decisions that align with business priorities and industry evolution.Key job responsibilities- Devise, communicate, and drive the global content strategy across product, marketing, and sales organizations, navigating highly complex situations and making decisions requiring a high degree of judgment.- Influence leadership, stakeholders, and partner teams to align on training priorities and define VP/SVP content goals.- Navigate highly complex scenarios, drive decisions, and handle escalations with a high degree of judgment.- Guide curriculum development, analyze educational trends, assess program effectiveness, and make decisions to enhance overall educational quality and learner outcomes.- Translate stakeholder, business, and learner needs into impactful learning experiences by developing and maintaining needs analysis methods, setting KPIs to ensure content quality, retention, and effectiveness, and driving continuous improvements to learning solutions.- Continually evaluate team effectiveness and ability to scale, defining team infrastructure (workflows, productivity tracking, project management, auditing mechanisms) and organizational structure.About the teamAmazon Ads is at the forefront of this mission, dedicated to driving measurable outcomes for brand advertisers, agencies, authors, publishers, and entrepreneurs. Our ad solutions - including retail media, display, video, DSP, measurement, and ad tech - leverage Amazon's unparalleled innovations and insights to help our partners find, attract, and engage their intended audiences throughout their daily journeys. From our humble beginnings in "Sponsored Ads" to our rapidly expanding video offerings across Thursday Night Football, Twitch, and Prime Video, Amazon Ads continues to blaze new trails and set the standard for the industry. BASIC QUALIFICATIONS- Bachelors or equivalent- 10+ years of learning design experience developing training in a variety of education modalities (e.g., e-learning, live instructor-led, video-based, webinar)- 7+ years of education leadership with increasing influence and responsibility ...

Amazon Photos helps consumers preserve, organize, share, and relive their memories. The service comes with unlimited photo storage for Prime members with apps available on iOS, Android, Web, Desktop. The service is also integrated into Alexa devices such as Echo Show and Fire TV. We have ambitious goals to scale growth and adoption of Amazon Photos around the world and delight our customers with a great memories product. We are seeking a Senior Creative Director to join the Product and Design team at Amazon Photos. In this role, you will collaborate with a high number of senior stakeholders from Design, Product, and Marketing teams to shape Amazon Photos’ product strategies and translate them into compelling creative assets and impactful visual experiences. This role requires strong visual and interaction expertise, experienced design practice, and ownership to influence the long-term vision where you might not even know what the problem is before starting. The ideal candidate must be an independent thinker and be comfortable working with complex problem statements that require agile and bar-raising creative solutioning. They should be able to break down a creative vision into strategically nuanced beats and ideas. The Senior Creative Director should be extremely good at providing articulate and clear creative direction in ambiguity, have ability to distill stakeholder and customer feedback, and manage large scale design initiatives.Key job responsibilities- Define and drive the UX vision for new categories and concepts that impact Amazon Photos customers and roadmaps.- Operationalize customer-obsessed concept explorations. - Lead concept development in ideation sessions and design reviews. - Create customer journeys and use cases in storyboards, wireframes, visual mockups, and interactive prototypes that define the product vision. - Identify user research needs for ideation and validation.- Evangelize concepts and design to diverse audiences within Amazon Photos and across Amazon.- Use business requirements, market research, and customer feedback to assist in developing scenarios, use cases, and high-level requirements.- Dive deep on consumer insights, product analytics, and competitive intelligence to drive product innovation. - Identify opportunities to invent and experiment with new technology and interaction patterns.- Mentoring and developing the design talent primarily within Amazon Photos Design.A day in the lifeDay-to-day, you will contribute to the team's efforts to think big and explore new ideas. You will invent and simplify to turn potential and preferable future thinking into tangible solutions and experiences for customers whenever possible. You'll do this by delivering high-quality prototypes, visually-forward concept videos, interaction and visual design patterns, collaborating closely with other designers, product, and engineering teams. You will work to identify, define, and help establish best practices within the organization and the broader design community to unify design processes, foster innovation and improve efficiency.About the teamWe are all grown-ups, respected equally. We build our relationships with each other on thoughtful, honest feedback. If someone is struggling, help them by providing respectful, timely feedback.Nobody will have the same depth of knowledge, experience and domain expertise you have for your current work. As the owner of the experience, you will have a leader who clears a path for you, and a team of peers to rely on for dialog and support.The Design team meets weekly to share our work with one another, share good news, and laugh a little. Sometimes a lot.BASIC QUALIFICATIONS- 15+ years of design experience- An available online portfolio- Experience in life cycle design projects from design strategy through execution ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you'll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we can't even image yet. We invent new improvements every day. This role is a 6 month co-op to join AR full time (40 hours/week) from January to June 2025. Amazon Robotics co-op opportunities will be based in the Greater Boston Area, in our two state-of-the-art facilities in Westborough and North Reading, MA. Both campuses provide a unique opportunity for interns to have direct access to robotics testing labs and manufacturing facilities. In this role you will work closely with simulation engineers building virtual robotic worlds. You will bring these worlds to life while applying technologies such as Unity and Blender. You will be responsible for creating levels and art assets (2D and 3D) for a real-time graphics application. If this sounds exciting to you, please read on and apply! Current projects underway in hardware and software include autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.Responsibilities of the Technical Artist co-op may include:- Liaising between heads of programming and design teams- Researching and developing technical tools for a project- Setting up workflows of art production- Supporting artists and engineers in the 3D art pipeline- Assisting in asset performance and validation- Solving complex technical issues during development- Deciding on what software and tools are required for Digital Twin production- Developing and maintaining resources and pipelines along with programmers- Maintaining technical documentationBASIC QUALIFICATIONS- Enrolled in a degree program in Computer Science, Visual Effects, Graphic Art, Animation, or related field with at least one semester of school left after completion of co-op.- Must be eligible and available for a full-time (40h / week) 6-month co-op between January to June 2025- Substance Designer or substance painter- Experience with Maya, Houdini or Blender- Experience with Real-Time Photoreal shaders in any Game Engine- Good Understanding of PBR and MDL (Material Definition Language) ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Structural Engineer in Data Center Engineering - Civil, Structural, Architectural Solutions (DCE-CSAS) team has the ability to understand the customer demand as well as the technology & business opportunities that exist in order to achieve the organization’s goals. You understand key problems, and propose and analyze multiple solutions to produce the most efficient, cost effective, resilient, and scalable structural designs/remediations achievable.The Structural Engineer in DCE-CSAS provides the global vision, rationale and recommendations to leadership teams for next-generation data center structural design and remediation on new and existing sites, while ensuring current structural systems meet performance and operational standards.As a Structural Engineer in DCE-CSAS, you are a leader and visionary in your field, working within and leading the work of cross-functional teams that include: technical program management, product management, architectural, civil engineering, mechanical engineering, electrical engineering, supply chain management, operations, safety and security, and legal. You will participate in external forums/consortiums to understand current trends and developments within the industry. You will be responsible for leading the structural design, strategy, product innovation and development, and audit/remediations of existing sites. This role will communicate the technical decisions we make to leadership and will drive continuous improvements with our designs.Key job responsibilitiesAs a Senior Structural Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and innovation. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise in Structural Engineering to:· Drive refinements to the Basis of Design and template specifications for structural systems to support continuous improvement of future Data Center designs.· Lead initiatives in innovation, product development, and sustainability aimed at improving quality, schedule, consistency, or reducing costs to in-flight and future Data Center construction and improvement projects.· Perform factory witness testing to qualify product development.· Serve as a technical advisor for projects related to structural systems.· Work with a team of multi-disciplinary professionals on a wide variety of conceptual design, build, and retrofit projects at existing Data Center.· Provide subject matter expertise through the audit, design and implementation of a variety of projects while coordinating with internal engineering, construction and other stakeholder teams.· Create, review and release Data Center structural improvements and designs.· Work on multiple Data Center build and capital improvement projects simultaneously without compromising safety and availability constraints.A day in the lifeAmazon has a global presence; therefore 30% to 40% travel will be necessary. International support will be part of the job, and some international travel will be necessary with short notice. Support could consist of auditing/inspecting data centers, working on international teams and could require developing schematic and design document packages for both global future and existing sites. In this role you will need the ability and willingness to travel for site walks and field observations internationally/domestically with short notice.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS· Bachelor’s Degree in Structural Engineering or equivalent experience. · 10+ years professional experience in commercial, warehouse, and/or industrial new design and remediation with working knowledge of structural engineering conventional practices. · Experience in seismic design and detailing for structural steel and reinforced concrete structures. regulations, and standards including IBC and ASCE. · Experience reading, interpreting, and creating construction structural drawings, specifications, and submittal documents. · Ability and willingness to travel internationally/domestically with short notice. ...

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create innovative tools?The Advertising User Experience team is looking for a a thoughtful and passionate UX Designer who sees technology as a way to re-imagine advertising experiences. We are a diverse team, building cutting edge tools and systems to simplify and optimize advertising as well as opportunities to measure, control, and innovate experiences of consumers with advertising. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.As a UX Designer you’ll own the definition and design of how advertisers build, manage, and scale their business with Amazon Ads. You will be involved in all aspects of product development, from first brainstorming sessions to working with product management, user research, engineering, and company leaders and will tackle some of our most difficult advertising challenges. You will work in a fast paced and innovative industry, where ideas evolve and concepts turn into real solutions quickly. As a responsive and trust-building leader of the space, you must be able to handle ambiguity, program complexity and changes in emerging technologies and ensure design-led design programs drive change.Key job responsibilities- Collaborate and work closely with product management, engineering, sales, and research from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing, as well as establish best practices for interaction models and user interface designs throughout the team.- Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization through excellent communication, presentation, interpersonal and analytical skills.- Earn trust with product managers to develop shared vision and use research and data to identify opportunities and inform decisions. BASIC QUALIFICATIONS- 3+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure) ...

Amazon’s Brand Innovation Lab is looking for a talented and passionate Conceptual Creative (Art Director) to create one-of-a-kind campaigns for a wide range of brands. You’ll partner with copywriters, designers, solutions managers and producers to create first-class customer experiences both on and offline by innovating with the Amazon canvas (Prime Video, Alexa, Twitch etc). You'll lead projects and own client relationships, focusing on creating work that benefits the end customer while pushing the creative envelope from brief to execution.This role will use data and insights to create campaign strategy and concepts, develop designs and the look and feel for experiences, as well as templates for never-before-done brand experiences that will solve customer problems, on and off Amazon platforms. You have strong conceptual, presentation, storytelling and project management skills, as well as digital media, and of course, an acute attention to detail.The candidate’s portfolio should feature interesting, insight-driven campaigns and ideas that solve an advertiser problem through a variety of different media channels, including but not limited to video, social, digital, activations, radio, and outdoor. This role will be client-facing, so having good presentation skills to share work in a succinct and compelling way is important.Key job responsibilitiesConcept, design and execute innovative ad - campaigns and experiences for global brandsPartner with copywriters, designers, program managers, developers, strategists and producers to create customer-focused solutions that deliver on advertiser objectivesIndependently lead campaigns and collaborate with internal teams, clients and external agency partnersDeliver high-quality designs and stellar art direction for campaigns across different Amazon touch pointsIn-depth understanding of Sketch, Photoshop, Illustrator, InDesign and Keynote - Data-driven and obsessed with understanding customers and making work that delivers resultsPresent ideas and concepts to clients, agencies and internallyProven ability to ideate for film/streaming, print, digital, out-of-home, experiential and socialAbility to manage multiple projects at one time to make deadlines - Mentor and inspire younger designers and creatives - You know, the usual stuffA day in the life- Partnering with IMDb on how to create a reality content series for a soap brand- Designing a trivia experience for a brand using Prime Video titles- Invent a product that helps revolutionize cooking with a chip brand- Presenting a campaign to brand clients and their partner media agency- Reviewing video edits for influencer product launch campaign- Innovating what's next on Amazon for our advertisersAbout the teamThe Brand Innovation Lab team is the internal group within Amazon that creates one-of-a-kind campaigns and activations for global advertisers, like Pepsi, Microsoft, Adidas, Samsung, and Unilever. Using all of the different platforms within the Amazon canvas (Alexa, Twitch, Prime Video, Custom landing pages on Amazon.com, etc.), we create campaigns that reach millions of Amazon customers across our digital channels and out in the real-world. The Endemic pod specifically deals with brands that sell directly on Amazon – sneakers, laptops, detergent, soda, etc. If it arrives in a bag or a box, that's a brand you could work on.BASIC QUALIFICATIONS- 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience- Knowledge of InDesign, Photoshop, Illustrator, Keynote- Must have an online portfolio URL in your resume - demonstrating big, campaignable thinking that can extend into any medium ...

Our mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person UX Studio provides the user research, UX design, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world.We are seeking an intuitive Senior UX Research Manager to lead the Reading Experience side of our UXR team. This role will continue to help mature research into a core competency of our organization, putting user insights at the heart of the product development process. The ideal candidate will have a passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work.Key job responsibilities• Deeply understand the nature of our reading businesses and customers.• To reinforce UX Research and the voice of readers as central and essential in our product process.• Actively engage with decision makers at all levels of the organization to take aligned action on research findings• Inspire partner teams (design, product, engineering) and help them internalize opportunities to delight customers and differentiate our offerings.• Help set the long-term vision for the future of the UXR team as the discipline continues to mature, document the impact of strategic user research and communicate it broadly to inspire peers and stakeholders.• Increase the availability, scope, and quality of insights available to Books product teams. - Aid in developing goals and targets that help the team progress towards major strategic objectives as quickly as possible.• Mentor and develop the team, create opportunities for growth and advancement.• Scale & evolve the team and continue to hire world-class talent.• Collaborate closely with the other senior managers to set the culture and be responsible for team happiness, career progression, training and mentorship, hiring, and general team cohesion.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person global design and research studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS• 10+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.• 7+ years of formal management experience.• Extensive background in research with a portfolio demonstrating command of methods and tools in exploratory and evaluative capacities, as well as direct work with users and data.• Strategic, business-building approach to research with a proven capacity for translating quantitative and qualitative data into bottom-line impact.• Effective communication skills and storytelling, the ability to sell your ideas and advocate for resources and investment• Broad knowledge of qualitative research methodologies and the proven ability to execute the right methodology to get the needed result.• Advanced degree (MS/PhD) in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related field. ...

Are you interested in shaping the future of Audio Entertainment? Do you want to define the next generation of how millions of customers consume audio content and connect with artist and creators they love? The Amazon Music team is looking for an experienced Senior UX Research Manager to join us and lead a team of UX researchers who are dedicated to improving the Amazon Music fan experience.As a Senior UX Research Manager you will be responsible for supporting your team of UX researchers to dive deep to understand Amazon Music’s customers, their needs, their desires, and to identify opportunities for new experience design and development work. You will be expected to develop relationships across the organization to influence strategy through foundational and strategic research. We need experienced research leadership to demonstrate the depth and breadth of impact that high quality, creative, and original research can have across a variety of customer scenarios.Key job responsibilities• Be a strong leader in a cross-functional team and define customer-centric approaches to envisioning and influencing the creation of Amazon Music experiences.• Lead a team of researchers that inspire and inform design, prototyping and development, through insights from primary customer research, which include a mix of quantitative and qualitative methods.• Confidently communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.• Empower a team of researchers that can balance research autonomy with research collaboration and can multi-task in an agile environment.• Foster the sharing and synthesis of customer insights across Amazon Music UX researchers and other customer data sources• Effectively devise mechanisms to translate data and insights into strategy and design direction.• Grow, coach, and empower a team of UX researchers.• Continually learn, grow, and improve the craft of UX research.About the teamAmazon Music is a premium Music and Audio streaming service that is focused on igniting fandom across a spectrum of music experiences, whether that’s streaming audio, watching a live stream, going to festivals or supporting artist through purchasing artists merch. We are a full catalog on demand streaming service that is the #2 or #3 music streaming service in the world depending on the market. We offer customers thousands of titles across music and podcast to enjoy through their mobile app, Alexa enabled devices and other first and third-party devices. Amazon Music is a growth business where innovating on behalf of our customers is at the heart of everything we do. BASIC QUALIFICATIONS• 10+ years as a UX Researcher utilizing research methods that include: field research, usability, focus groups, survey design, and data analysis including statistical measures.• 7+ years of UX research management experience ...

Amazon's Devices and Services Design Group (DDG) is seeking a Principal Design Program Manager to drive strategic planning across the organization. This role will be responsible for working with partners and stakeholders to define and manage priorities for the org and the operating model to support them. In order to be successful, this person will need to bring along cross organization stakeholders to gain their buy-in and support. The ideal candidate will exhibit leadership, high judgment, the ability to influence, and exceptional organization and communication skills.In this role, you will collaborate closely with designers, researchers, engineers, product managers, and other cross functional partners. You will combine expert program management skills with a passion for user experience to help teams across Devices and Services improve the designs of Amazon’s products and services. You will need to manage communications across levels and organizations within Amazon to ensure awareness, understanding and alignment with organizational and business priorities.Key job responsibilities- Strategic Planning: Mitigate ambiguity in studio-wide planning by creating strategic short- and long-term plans.- Goal Creation and Guidance: Manage studio-wide key performance indicators to track and enhance DDG success.- Operational Modeling & Measurement: Direct the analysis and improvement of organizational workflows to enhance planning and ensure scalability.- Change Management & Leadership: Craft comprehensive change management strategies for new initiatives, leading operational transformations with an emphasis on minimizing disruptions and maximizing adoption.- Executive Reporting: Regularly provide data-driven updates to senior executive leadership regarding team performance and the impact of operational strategies.- Communication Strategy: Consistently communicate the status and activities of the organization in a clear, concise, and business-oriented manner, while maintaining strong relationships with DDG and D&S partners.- Professional Development and Mentorship: Promote the growth and development of the design team through targeted training programs and mentorship opportunities, cultivating a culture of continuous learning, improvement, and self-sufficiency.About the teamThe Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.BASIC QUALIFICATIONS- 8+ years of UX Design Project/Program Management and/or Design Ops experience in design organizations- 8+ years of working cross functionally with design, product and tech teams experience- Experience operationalizing and maturing UX Design organizations within a complex and ambiguous corporate environment.- Experience owning program strategy and end to end delivery, including defining program requirements and using data and metrics to determine improvements- Experience working with, presenting to, and influencing senior executives up to VP level ...

The world is building on AWS, from the Fortune 100 to thousands of startups. AWS Commerce processes billion dollars of transactions per week, and highly-skilled knowledge workers from financial analysts to IT managers turn to us every day to understand their billing, invoice as well as forecast and optimize their spending. The Commerce Platform UX Design team is at the heart of our AWS Customers’ experience. We innovate and design on behalf of our AWS customers, Service Owners, as well as Legal and Sales. We’re looking for a customer-obsessed designer to map out a vision and strategy innovating and simplifying the overall AWS Customer commerce and billing experience for both AWS Customers and Service Owners as well as lead the iterative delivery of design artifacts. You will go deep in research and service design: understanding customer jobs-to-be-done, desired outcomes, and pain points, then rank desired outcomes and build to-be service maps that cross products to create a cohesive experience. You'll collaborate closely with senior leaders to make strategic investments and drive execution that improves customers' desired outcomes. As a Sr. UX Designer, you will own defining the customer experience for a collection of journeys with the highest potential ROI.A successful candidate will be entrepreneurial, curious, creative, highly analytical and able to work autonomously to deliver results as part of a large cross-functional team. We are looking for a designer who is a systems thinker and highly skilled at clarifying the big picture, driving alignment across a broad set of stakeholders (Product, Tech, Science, Service Owners) while also highlighting the best point opportunities. Key job responsibilities- Analyze customer problems, design customer journey flows and delightful solutions that deliver results.- Own and lead cross-functional design brainstorm and review meetings with Product, Tech, Science and business teams for input, alignment and sign-off on design deliverables.- Design customer journey flows and low, medium and high-fidelity wireframes and mockups.- Review and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.- Provide design assets to development teams for implementation.- Provide design clarification and consultation as needed to engineers when UX deliverables are being developed.- Measure the success and effectiveness of UX innovations.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience with UX design of complex workflows- Knowledge of best practices for information architecture and design- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience working with stakeholders to plan and execute programs that are strategic in nature- Experience in delivering design solutions for projects of large scope and complexity ...

Are you a skilled, thoughtful designer ready to make an impact? As a UX Designer in ES Tech, you will be responsible for crafting the next generation of HR products. In this role, your design work has a direct impact on the lives of millions of Amazonians, helping them address their HR needs efficiently while still feeling personal and human.We're looking for a Senior UX Designer with a passion for improving the customer experience and driving high-visibility programs. In this role, you will lead the design vision, strategy and execution of customer experiences that get upstream and are created to scale. You’ll advocate for accessible design and work backwards from customer problems and needs. You will work closely with other UX designers and researchers on the team, product managers, engineers, and business stakeholders to understand the needs of employees, managers, and HR team members across all of Amazon’s businesses, worldwide. You’ll drive UX design from early-stage concepts all the way through final delivery and launch.Key job responsibilities- Own end-to-end product experiences that are accessible, delight customers, and deliver on business objectives.- Create user flows, wireframes, prototypes, high-fidelity designs with detailed specifications, and functional prototypes for mobile and web interfaces.- Champion a user-centered design culture through creative collaborations. Build cross-functional partnerships to deliver seamless customer-centric experiences.- Present design work to cross-functional teams, stakeholders, and leadership for feedback and review.- Develop and drive the adoption of design guidelines, best practices, processes, and tools across the organization.- Contribute to the professional development of your team and colleagues through coaching, mentorship, and modeling Amazon's leadership principles.About the teamThe Amazon Employee Services Technology (ES Tech) team is building cutting edge solutions to streamline human resource processes. Our team includes UX Researchers, Designers, Product Managers, and Engineers. We work on projects ranging from rapid, iterative design on tactical projects, to major strategic efforts that rethink how we provide support to our employees. We work together with internal stakeholders to create user experiences that help, surprise and delight.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

Alexa Experiences & Services UX team is seeking a self-motivated, ownership-minded, and nimble Senior UX Program Manager to be a force-multiplier for UX Design & Research, amplifying our efforts and impact. The ideal candidate will exhibit leadership, high judgment, the ability to influence, and exceptional organization and communication skills. This role will provide program management leadership and operational support throughout our design organization and across multiple partner teams by increasing communication and connection points, streamlining the design process, and driving design excellence. You will collaborate closely with designers, researchers, engineers, product managers, and other cross functional partners to lead projects throughout the planning, design, and development cycle. In this role, you’ll combine expert program management skills with a passion for user experience to help your team improve the designs of Amazon’s AI assistant used by millions of customers. You’ll work cross-functionally and collaborate with design leadership, designers, product, and engineering teams to plan projects, define milestones, assess risks, and help projects meet deadlines. You will also manage communications to team members, executives and other stakeholders. You are a master planner and a flexible leader who can balance multiple programs in a creative design environment.Key job responsibilities- Partner with UX leadership in key project decision-making, including: requirements gathering, scheduling, resource allocation, and coordination of teams and reviews - Drive team operations to support org health, including: strategic planning, up-leveling team member training and knowledge share, workflow and processes, and collaboration approaches - Act as a bridge between UX, Engineering, and Product Management (PM) teams, connecting all three groups and making sure interdependencies are understood and planned for - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints - Implement repeatable processes and tools to help us scale, prioritize, plan and manage multiple parallel projects across the team and our stakeholders - Support design delivery by driving team backlogs and removing obstacles, coordinating reviews with stakeholders and leadership, communicating team status, and empowering designers to own their timelines - Create, maintain, and disseminate project information to stakeholders and senior management - Work across teams to create strong relationships with stakeholders and senior leadership teams - Promote a sense of transparency, visibility, and community among our teamA day in the life- Partner with leaders across Alexa to drive the UX roadmap- Engage with talented UX Designers and researchers on innovative new effortsAbout the teamThe Alexa Experiences & Services UX team is at the forefront of creating innovative new Alexa experiences with generative AI technologies on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices.BASIC QUALIFICATIONS- 6+ years of design program management experience- Experience managing UX programs and working with Design and Research- Demonstrable history of influencing cross-functional stakeholders, partners, and senior executives ...

The Amazon Device and Services Design Group (DDG) creates revolutionary products used by millions of customers around the world every day - including Echo, Fire TV, Alexa Communications, and more. Within DDG, the DDG UX Research (UXR) team enables Amazon’s Devices and Alexa business to make informed decisions based on sound mixed-method research and analytics. We are seeking an exceptional Principal UX Researcher to join our Futures Insights research team responsible for establishing foundational insights on human needs, motivations, and trends to inform mid-to-long term strategic planning. This role will report to the Head of Futures Insights, and will partner closely with peer Product Line, Research Science, and Design System research teams. If you are passionate about using research to inform early strategic decision making, enjoy collaborating closely with diverse and highly skilled researchers, designers, product managers, and engineers, and like your efforts to translate into real world impact, we want you on our team. This role is based in the Device Design Group’s Seattle location.Key job responsibilities* Build and sustain a program for collecting, synthesizing, and communicating foundational insights on human needs, motivations, and sociocultural trends, to inform mid-to-long term planning efforts of DDG and its product line partners. * Partner deeply with the DDG Design Futures team to inform and shape mid-to-long term (2-5 year) concept development and experience roadmaps.* Help leadership determine the right research questions to ask, creating long-term research roadmaps that align to and inform business strategy and goals.* Synthesize primary and secondary data to perform quick and thorough analyses leading to focused, insightful, and actionable findings.* Define, invent, and execute research methods appropriate to the questions at hand, including but not limited to ethnographic and survey techniques.* Translate insights into operational criteria aligned to business goals.* Advance the development of insight-based knowledge management systems to drive organizational decision-making and prioritization of investments.* Persuade decision makers at all levels of the organization to take aligned action on research findings – inspire them and help them internalize opportunities to delight customers and differentiate our offerings.About the teamThe DDG UXR team is comprised of more than two dozen highly capable and collaborative ethnographers, psychologists, and research scientists. With the support of a dedicated research operations team, we execute and synthesize human research that provides the business with a deep understanding of the motivations, behaviors, needs, and capabilities of current and potential customers. We reveal insights that clarify opportunities and inspire innovation, and translate these insights into operational outcomes. We then partner to iteratively design and test solutions until outcomes are achieved or hypotheses are proven wrong.BASIC QUALIFICATIONS- 10+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.- Strong portfolio that illustrates how your research has informed strategic decision-making.- Ability to independently drive multiple concurrent projects in an agile environment.- Working knowledge of a full range of UX research methods, with deep expertise in early-phase qual methods, and the proven ability to execute the right methodology to get the needed result.- Excellent written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Passion for understanding and applying the latest learnings and innovations in social and behavioral science, research methods, and UX design.- Strategic, business-building approach to research with a proven capacity for translating data into bottom-line impact.- Broad knowledge of qualitative research methodologies and the proven ability to execute the right methodology to get the needed result.- MS in Anthropology, Psychology, Sociology, or a related field. ...

Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is changing the way people watch movies and TV. From one service, we’re delivering versatile ways to watch hundreds of thousands of movies, TV series, and live events on the web, mobile, and TV. Our service is available in more than 200 territories globally, and we’re just getting started.The Amazon Prime Video UX team is seeking a self-motivated, ownership-minded, and nimble Senior Design Program Manager to be a force-multiplier for our UX Design & Research team, amplifying our efforts and impact. We design innovative experiences allowing customers around the world to discover, purchase, and watch the latest digital video content live and on demand.You will collaborate closely with designers, researchers, engineers, product managers, and other program managers leading projects throughout the planning, design, and development cycle. Your emphasis will be on planning and prioritization of design deliverables, resource management, schedule tracking, mitigating project risks, and collaborating with design leadership to deliver innovative solutions across workstreams. You will be a key part of a UX Design and Research team collaborating across all aspects of the Prime Video service. Come build the future of entertainment with us!Key job responsibilities* Partner with UX leadership in key project decision-making, including: requirements gathering, scheduling, design roadmap management, resource allocation, and coordination of teams and reviews* Program manage key Design projects* Lead design delivery by managing team backlogs and removing obstacles, coordinating reviews with stakeholders and leadership, communicating team status, and empowering designers to own their timelines* Act as a bridge between UX, Engineering, and Product Management (PM) teams and other cross functional team members, connecting various groups and making sure interdependencies are understood and planned for* Anticipate bottlenecks, provide escalation management, and balance the customer needs versus business goals and technical constraints* Implement durable and repeatable processes and tools to help us prioritize, plan and manage multiple parallel projects across the team and our stakeholders* Standardize, socialize, and continuously improve our user-centered design process* Enable creative solutions by leveraging design acumen, high judgement, and knowledge of business and customer experience best practices* Define success metrics and be responsible for ensuring their implementation for all our work* Promote a sense of transparency, visibility, and community among our team* Navigate and prioritize evolving initiatives in a fast-paced environmentAbout the teamPrime Video’s vision is to be the world’s most loved premium video service, and in doing so to become the default entertainment hub, globally for customers. The PV User Experience (PVUX) team’s role is to reduce complexity and design fun, easy-to-use apps, where customers love to watch our content. BASIC QUALIFICATIONS- 5+ years of program management experience ...

Are you an innovative engineer that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the idea of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will partner with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll continue engaging with that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will learn; you will work on high impact, high visibility projects; you will grow.A day in the lifeBenefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS•Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 5+ years Amazon experience•2+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related•Experience must involve ownership/management of engineering design projects involving Material Handling Equipment (MHE)• Experience using business/technical software like MS Excel, MS Project, and CAD software ...

Amazon Ad's Brand Innovation Lab is looking for a talented and passionate Brand Designer with a track record of timely delivery, ownership, and an ability to execute unique deliverables for our advertising customers. Working across industries and design mediums, you will design best-in-class campaigns for a wide range of global brands.The Brand Designer will work in close partnership with Design Director, Art Directors, Design Technologist and Creative Directors. You will produce innovative concepts for user centric advertising experiences spanning within and even beyond Amazon channels. You will work on designs ranging from digital landing pages to on-box advertisements to event branding, all with the same attention to excellence. You are a natural story teller with a profound understanding of hands-on design and technology. Prior experience in digital studios, advertising agencies or media environment is preferred.Key job responsibilities - Create UI design, motion ideas and print designs for innovative ad experiences for global brands. - Create on-brand design solutions for all Amazon owned and operated channels (including but not limited to custom landing pages on Amazon.com, On-Box ads, FireTV takeover) that meet measurable business goals. - Create user centered campaign executions by integrating marketing objectives, target audience and creative assets into intuitive solutions. - Independently lead campaign executions and collaborate with creative and technology teams.A day in the life - Using Figma or XD, design the look and feel of a digital landing page as part of a large brand campaign - Create design guidelines for multi-brand campaign. - Present work to internal teams and clients - Review press check from printer for campaign appearing on retail bags or in-store activation - Create mocks to support campaign pitch- Collaborate with art directors, copywriters and DT’s to deliver creative campaign concepts About the teamThe Brand Innovation Lab team is the internal group within Amazon that creates one-of-a-kind campaigns and activations for global advertisers, like Pepsi, Microsoft, Adidas, Samsung, and Unilever. Using all of the different platforms within the Amazon canvas (Alexa, Twitch, Prime Video, Custom landing pages on Amazon.com, etc.), we create campaigns that reach millions of Amazon customers across our digital channels and out in the real-world. The Endemic pod specifically deals with brands that sell directly on Amazon – sneakers, laptops, detergent, soda, etc. If it arrives in a bag or a box, that's a brand you could work on.BASIC QUALIFICATIONS- 2 years of design experience (non-internship).- A diverse online portfolio that shows a range of digital and print work. ...

Are you interested in shaping the future of the Amazon Advertiser experience? We're on a journey to elevate our user experience through data, using customer obsessed design processes, and tools to create and iterate on innovative advertising! In this role, you'll be leading a power house advertising design team to create new and iterate on existing product offerings.Amazon is investing heavily in building a world-class advertising business, and we’re responsible for defining and delivering a collection of self-service advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create innovative global products. Because successful advertising starts with a great customer experience, our team works backwards from the shopper to meet the needs of our advertising customers.Key job responsibilities- You are a role model, mentor, and motivator.- You bring deep expertise in UX design (frameworks, interaction models, prototypes, research). - You think big, framing designs in the context of the broader customer experience, and are equally comfortable diving deep into the details.- You present design work to partners and executive leadership for review, feedback, and sign-off.- You prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment.- You work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.- You are comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure. You proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet).- You develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwise.A day in the lifeThe Manager of UX Design for the Amazon Advertiser Experience, will elevate the entire team. You will inspire and mentor UX practitioners and partners, leading projects throughout the planning, design, and development cycle. You are expected to think like an owner, always raise the quality of the advertiser experience, and be a relentless advocate for customers and advertisers. You will use your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.About the teamAs a central org, the Sponsored Ads Product Design (SAPD) team’s charter is to act as the strategic glue across Amazon Ads. We drive coherence, scalability, and quality within the Sponsored Ads advertiser experience aka “the Console” by making connections across experience teams, and across orgs. We get ahead of the curve by generating creative concepts that look beyond our current roadmap and technical constraints, and we sometimes challenge the status quo and raise difficult questions.BASIC QUALIFICATIONS- 6+ years of design experience- 3+ years of leading design teams experience- Experience managing teams- Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure, and Dreamweaver ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is seeking a Mechanical Engineer to become part of a global engineering team, responsible for the design and continuous innovation of our rapidly expanding data center foot print. Engineers at Amazon work to design resilient, cost effective mechanical distribution systems. As engineers at Amazon we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon you have the ability to drive change and define/design the systems our customers rely on. Amazon offers a fast paced, fun, and exciting work environment. We continue to grow at exponential rates and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning experiences. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. We are looking for engineers with hands on mechanical design experience. If you can design a mechanical system, have an understanding of the critical equipment needs for a data center, and understand the constructability of varying designs you may be a good fit. As we grow we are structuring our team to own more of our engineering in house. Engineers will be responsible for taking designs from concept to the permit and construction document set. You must be capable of defining critical equipment specifications and approving equipment submittals. Engineers will directly support construction and be a part of the process from site selection review through commissioning and ultimately turnover. You will be relied on as a subject matter expert in the mechanical engineering field. At Amazon we do highly support continued learning opportunities and focus on continued employee development. At Amazon team work is absolutely necessary for us to accomplish our goals. You must be able to work within a team and depend on others to accomplish the required work. As a mechanical engineer at Amazon you will be working with other internal groups as well as external groups including utilities, manufacturers, vendors, and contractors. Amazon has a global presence. Travel will occasionally be necessary but shouldn’t be more than 20%. International support will be part of the job, some international travel may be necessary. Support could consist of working on international teams and could require developing detailed schematic design packages. An understanding of international mechanical design requirements is helpful but not necessary. Key job responsibilities-Work with internal teams to understand user requirements.-Data center mechanical designs and collaboration with other disciplines to create a construction document set.-Creation of designs which meet or exceed our quality requirements and fall within our budgetary requirements.-Work with regional vendors and manufactures to specify the appropriate mechanical equipment.-Work with local utilities to understand and define site utility requirements.-Work with local agencies having jurisdiction to ensure compliance with city/county requirements and building codes.-Review and approval of equipment submittals.-Define project scopes and provide technical support for information requests during construction phases.-Work with commissioning teams to properly validate installation, operation, and performance of mechanical systems.-Ability to work on concurrent projects in multiple geographical regions.-Travel to sites for site review and work with onsite field engineers, engineering evaluations, mechanical systems audits, and startup as needed.-Having fun and offering creative, out of the box solutions.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelor’s degree in Mechanical Engineering, or 6+ years of relevant industry experience. - Cumulative 2+ years of experience with industrial or commercial mechanical HVAC design. -5+ years experience developing design documentation (plans, specifications, etc.) for construction and/or permitting ...

Amazon Customer Service is using generative AI to reinvent and reimagine our customer experiences. While we've made great strides in using AI to create smart, personalized, and easy-to-use self-service experiences, we believe we have only scratched the surface. We are looking for a UX Designer who can drive a customer-centered UX design process with the curiosity and creativity needed to revolutionize customer service. Key job responsibilities- Develop innovative customer experiences as part of a team that includes AI scientists, developers, UX researchers, and product managers, all working together to translate complex AI and automation concepts into intuitive, easy-to-use experiences that empower customers to resolve their issues quickly and efficiently.- Drive innovation by leveraging your deep experience with UX design best practices through every step of the product development process, from observing customers to understand their needs, to meticulously crafting a highly polished intuitive interface. - Confidently engage with stakeholders while presenting the team’s work and discussing their feedback. - Contribute to a healthy, creative, problem-solving culture while helping those around you raise the bar for our customers. A day in the lifeA day in the life of a UX Designer in Amazon Customer Service is fast-paced, highly collaborative, and highly focused on our customers. You will participate in meetings to review and provide feedback on detailed documentation, and lead sessions where you share customer insights, challenges, and the UX solutions you and your team have developed. You will work closely with UX researchers, writers, producers, and other designers, while also collaborating extensively with product managers, developers, and AI scientists to reinvent and reimagine solutions for our customers. And yes, our dog-friendly workplace means you might have some four-legged coworkers If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio ...