Sr. UX Designer, AWS No Code and Low Code

The AWS No Code and Low Code Apps team in AWS is looking for a Sr. UX Designer to help define and build the future of low-code/no-code tools. You'll be part of a truly innovative team in a fun, fast-paced environment with the entrepreneurial feel of a start-up and the resources of Amazon.Each day, hundreds of thousands of developers harness the power of Amazon Web Services (AWS) to build innovative applications, websites, and businesses. Our mission is to dramatically re-imagine the way our customers build apps. We build elegant user experiences that eliminate the barrier to entry so people of all kinds can take advantage of the power of AWS in their everyday work and lives. We’re making “app development for everyone” a reality!Key job responsibilities* Own the end-to-end design of delightful customer experiences for multiple features.* Simplify and distill complex business processes into intuitive and elegant UIs.* Help build and maintain a comprehensive and consistent design system to include UI components, UI architecture, visual design, branding, voice, and workflows.* Produce UX design artifacts, including user personas, user journey maps, IA diagrams, flow diagrams, low-fi wireframes, hi-fi mockups, and interactive prototypes.* Partner with UX Researchers to define, contribute, and maintain “voice of customer” processes that include market analysis, customer feedback, customer interviews, usability testing, and UX metrics analysis.* Use business requirements and research to help develop use cases and high-level requirements.* Partner with the Product team to represent customer needs in the requirements development process.* Present and defend design work to the Design & Research Team, product owners, development team, product team, executives, and other product stakeholders for review and feedback.* Provide guidance and mentorship to less senior members of the Design & Research team.A day in the lifeAs a Sr. UX Designer on the team, we'll look to you to pioneer, invent, and build on behalf of our customers. This role requires ownership, autonomy, and an ability to deliver results. You'll work in partnership with User Researchers, Developers, Product Managers, and other UX Designers in order to complete your daily tasks.You’ll have the opportunity to build the right things with lots of autonomy and limited guidance. Your decisions will be informed by your practical experience, high level of skill, and insight into intuitive and user-friendly UX.We care about work-life balance. We recognize that it isn’t about what hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.We care about your career growth too. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of design experience- Experience in delivering design solutions for projects of large scope and complexity- Have an available online portfolio ...

Senior UX Program Manager, WW Prime - Design

As a Senior UX Program Manager for WW Prime, your primary focus will be on leading the creation and scaling of our design system and design library. You will be responsible for ensuring consistent, high-quality design delivery across the organization by establishing and maintaining a robust design infrastructure.Your key responsibilities will include defining the program, strategy, and success metrics for our design system and library. This will involve building the foundational structure, including the business case, prioritization alignment, team engagement, governance, and communication processes. Your goal will be to create a seamless, efficient, and scalable design ecosystem that empowers our designers, researchers, content strategists, and UX engineers to deliver exceptional user experiences.To achieve this, you will need to implement streamlined processes and workflows to improve team execution and delivery. This may include resolving resourcing gaps, anticipating and addressing bottlenecks, and collaborating with stakeholders to develop ongoing improvements. You will also be responsible for coordinating with the design, product, and technology teams to ensure the design system and library are aligned with their needs and are driving successful program delivery and outcomes.By taking a system-thinking approach, you will analyze issues and implement holistic solutions, ensuring that the linkages between structure, people, process, and technology are optimized.Key job responsibilities- Establish a comprehensive program to build and scale our design system and library - Engage with cross-functional partners to understand their needs and pain points, and use this feedback to refine the design system and library strategy.- Develop a detailed roadmap for scaling the design system and library, including specific goals, milestones, and success metrics.- Explore opportunities to leverage automation and technology to streamline the creation, maintenance, and distribution of design assets.- Identify and document best practices for design system governance and maintenance that can be shared and replicated across the organization.- Partner with UX and Engineering to ensure the design system and library infrastructure is secure, scalable, and aligned with industry best practices.About the teamAmazon Prime is an integral part of Amazon. The Amazon Prime Program has over 200+million members, is present in 25+ countries and ever expanding, making it one of the best membership programs that customers trust. How do we deliver customer happiness at such massive scale? We partner with various teams across Amazon on highly complex initiatives to innovate and optimize the Prime shopping experience, content delivery and member benefits. Our teams of business and technology professionals are relentlessly customer obsessive, and dedicated to imaging a bold future of eCommerce.As a key driver of Amazon's growth, our team is focused on growing and innovating the Prime program for our customers, further enhancing the premium benefits that enable our customers to shop, watch, listen and read with ease. BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience understanding needs of business and end customers and translating them into right solutions- Experience gathering and analyzing large amounts of data and delivering continuous business improvements ...

Sr. UX Designer, Project Kuiper

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.As a Sr. UX Designer, you will be a valuable member of Project Kuiper’s Customer Devices Experiences team, and will define and design exceptional user experiences that delight our customers across the globe. You will deliver beautiful and compelling user interface designs that will be used by customers across various market segments and industries. Project Kuiper’s success requires leaders who are owners, and who possess the entrepreneurial spirit needed to create new products. Leaders will solve complex problems and get things done. As a Sr. UX Designer, you will own defining the user journey and user experience for a collection of use cases that span multiple product interfaces and device form factors.A successful candidate will be curious, creative, highly analytical and be able to work autonomously to drive impact as part of a large growing cross-functional team (product and program managers, software and hardware engineers, business development and marketing managers and industrial designers). We are looking for a designer who is a systems-thinker and highly-skilled at establishing and/or utilizing design systems as part of the design workflow. The ideal candidate is customer-obsessed and has experience collecting user insights and feedback to validate designs. Designers who have experience conducting generative and evaluative research (interviews, observational studies, contextual inquiry, usability testing, accessibility audits, etc.), and who are adept at leading internal and external design workshops and design discovery activities are encouraged to apply. The successful candidate must be capable of synthesizing a variety of inputs into experiences and designs that customers love!Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities- Design customer journey flows and low, medium and high-fidelity user interface mockups/wireframes. - Lead cross-functional design review meetings for input and sign-off on design artifacts.- Create design briefs, proposals, reports and executive summaries as needed to keep the product team and Kuiper leadership team informed of design opportunities and design progress.- Provide design clarification and consultation as needed to engineers when UX features are being developed.- Provide design assets (product screen flows, user guidelines/explainers, etc.) as needed to the Kuiper Marketing Team to be used on external-facing Kuiper website and other promotional materials.- Participate and provide input in product change control processes post-launch.- Experience in delivering design solutions for projects of large scope and complexity and a track record of leading design projects that have launched.BASIC QUALIFICATIONS- Bachelor’s degree in HCI, Interaction Design, Graphic Design, or equivalent design-related field; or commensurate experience.- 6+ years of UX design or interaction design experience- 6+ years of design experience creating mockups, wireframes and prototypes for web and mobile applications and/or workflows.- Experience using tools such as Sketch or Figma for prototyping design concepts and for defining and documenting the user interface architecture (UI patterns, components and guidelines).- Proficient designing and using design systems and design frameworks- Have an available online portfolio demonstrating samples of design deliverables (personas, journey maps, wireframes, and prototypes) ...

Senior UX Designer, Search and Conversational Shopping Design, Amazon

We are seeking a creative and forward-thinking UX Designer to become a key member of our Search and Conversational Shopping Design team. This is an exciting opportunity to contribute to the innovation team behind Amazon's generative AI-powered shopping assistant, Rufus. Rufus makes it easy for customers to find and discover products by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. As a UX Designer on this cutting-edge project, you will help shape the future of this high-impact product, which benefits from extensive customer research and behavioral data, and a rapid launch cadence. You will collaborate closely with a cross-functional group of designers, researchers, writers, engineers, data scientists, and product managers to deliver a best-in-class shopping experience. This role requires both big-picture vision and meticulous attention to detail as you bring our bold product roadmap to life for hundreds of millions of customers world-wide. If you are a skilled UX Designer excited to work on an innovative, customer-centric AI product, we would love to hear from you.Key job responsibilities-Partner closely with product and research to define a shared vision, grounded in deep customer data analysis-Work with key partners, research, product, and engineers to understand the customer needs and deliver strategic customer experiences across global platforms and modalities-Bring strong, user-centered design skills and business knowledge to translate conceptual ideas into exceptional design solutions at scale -Rapidly produce flows, wireframes, prototypes, and high-fidelity designs to effectively conceptualize and communicate detailed interactions-Advocate for design excellence across the Search and Conversational Shopping teams, raising the bar for quality-Develop and maintain detailed UI specifications while meeting accessibility standards-Present and defend design recommendations to stakeholders and leadership for review, feedback, and approval-Work with technology teams to build efficiently, without compromising core experience principles-Continually learn and grow your skills in design craft, generative AI, and emerging technologiesAbout the teamThe vision of the Search and Conversational Shopping Team is to revolutionize the shopping experience through innovations in advanced AI and machine learning. Our goal is to create intuitive, personalized experiences that seamlessly connect customers with information and recommendations helping them easily find inspiration and shop for the products they need. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers when a best-in-class search and conversational shopping experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission.BASIC QUALIFICATIONS- 6+ years of UX designer or interaction designer experience- Knowledge of best practices for information architecture and design- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Proficiency working with Figma, or similar tools ...

Sr. Art Director - Enterprise, Amazon Business

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business (AB), a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Amazon Business is seeking a talented and innovative Enterprise Art Director to lead the design for our large business initiatives. This person would lead the design of AB's largest conferences, third-party events, and large business marketing campaigns. This exciting opportunity involves working with one of Amazon’s fastest-growing organizations, collaborating with internal stakeholders, agency partners, and managing projects across international markets.Key job responsibilities- Lead the creative vision and execution of conferences and enterprise business campaigns, ensuring alignment with Amazon's brand standards and business goals.- Oversee the production of graphics for various conference events, ensuring timely delivery and consistency across all touch points.- Present creative concepts and designs to internal stakeholders and clients, incorporating feedback to refine and enhance final deliverables.- Collaborate with internal teams, including marketing, category management, and creative services, to deliver high-quality graphics and promotional materials.- Manage relationships with external agency partners to ensure seamless integration and execution of creative concepts.- Develop and maintain style guides, templates, and visual standards for promotional e-commerce campaigns.- Stay current with industry trends, tools, and technologies to continuously improve creative processes and outputs.A day in the lifeThis person would sit on the Amazon Business (AB) creative team and own our large business marketing efforts. They would partner with that team to understand the creative needs and align them to the AB brand identity. They will need to work with external agency partners to bring their concepts and the AB brand to life and ensure a high-bar of creative is being produced. They would work with the other creatives on AB to understand areas they could collaborate or partner together to share learnings and ensure a cohesive AB visual presence.About the teamThe Amazon Business (AB) creative team owns all of the creative for the AB brand. We partner with all-up amazon branding team to ensure we align with other amazon brands but have a lot of autonomy within our world. The team has project managers, other creative leads, and video leads and we pride ourselves on being collaborative and inclusive. We are the creative glue that connects many other parts of AB, so maintain an approachable and authentic mindset.BASIC QUALIFICATIONS- 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience- Bachelor's degree ...

UX Designer, Amazon Customer Service

Amazon Customer Service is using generative AI to reinvent and reimagine our customer experiences. While we've made great strides in using AI to create smart, personalized, and easy-to-use self-service experiences, we believe we have only scratched the surface. We are looking for a UX Designer who can drive a customer-centered UX design process with the curiosity and creativity needed to revolutionize customer service. Key job responsibilities- Develop innovative customer experiences as part of a team that includes AI scientists, developers, UX researchers, and product managers, all working together to translate complex AI and automation concepts into intuitive, easy-to-use experiences that empower customers to resolve their issues quickly and efficiently.- Drive innovation by leveraging your deep experience with UX design best practices through every step of the product development process, from observing customers to understand their needs, to meticulously crafting a highly polished intuitive interface. - Confidently engage with stakeholders while presenting the team’s work and discussing their feedback. - Contribute to a healthy, creative, problem-solving culture while helping those around you raise the bar for our customers. A day in the lifeA day in the life of a UX Designer in Amazon Customer Service is fast-paced, highly collaborative, and highly focused on our customers. You will participate in meetings to review and provide feedback on detailed documentation, and lead sessions where you share customer insights, challenges, and the UX solutions you and your team have developed. You will work closely with UX researchers, writers, producers, and other designers, while also collaborating extensively with product managers, developers, and AI scientists to reinvent and reimagine solutions for our customers. And yes, our dog-friendly workplace means you might have some four-legged coworkers If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio ...

Industrial Packaging Designer, Packaging Innovation, MSP

We are actively seeking a talented and motivated engineer with a proven track record of implementing Specification and Quality Engineering principles in NPI and sustaining products. You will be working with cross-functional teams that engage in packaging development for both internal and external manufacturing operations.Primary Responsibilities:• Lead the development, implementation, and maintenance of packaging specifications using SpecRight software• Analyze and validate packaging specifications for accuracy and completeness• Process change requests and maintain documentation• Design and implement quality control measures and tracking systems• Drive standardization efforts across the MSP Packaging Development organization• Ensure compliance with company packaging requirements and sustainability goalsand limitationsKey job responsibilities- Develop, test, and refine new packaging designs- Create detailed packaging specifications- Produce reports on packaging performance- Participate in meetings to ensure developments meet benchmarks for customer experience, supply chain, and sustainability- Travel to engage with customers, supply chain, labs, and vendorsAbout the teamAligning mechatronics and packaging into one organization, (Mechatronics and Sustainable Packaging, MSP) enables Amazon to develop, deploy and scale automated solutions across the Amazon Fulfillment Network, especially from Pick to SLAM for the Automated Robotics Sortable (ARS) network. This group works backwards from deep customer insights to deliver solutions that seamlessly integrate into brownfield and greenfield deployments with safety as a top priority. In addition, Sustainable Packaging solutions are a thread that impacts and connects all parts of the Amazon Stores supply chain and customer experience. They take ownership for the entire packaging experience including selling partner design, first/middle/last mile and total customer experience. They eliminate waste and packaging wherever possible. Where Amazon added packaging is required, they are transitioning from single-use plastics to curbside recyclable paper-based materials.BASIC QUALIFICATIONS- BA in Packaging Science, Packaging Engineering or similar 4 year packaging or industrial design degree- 3+ years experience in paperboard/corrugated design - Proven experience in Artios CAD, Adobe, Solidworks and/or other design tools- Demonstrated understanding of paperboard materials (Kraft, CRB, FBB, Linear, Mediums) ...

UX Design Manager - North American Stores, North American Stores Design

Amazon North America Stores (NAS) Design organization is seeking our next L6 Manager III, UX Design. Our team is dedicated to being the beacon of design excellence within the highly visual, emotive, and impassioned space where shopping and cutting-edge technology meet. We need your experience, optimism, and energy to build simple, fluid, and beautiful experiences that accommodate Amazon’s growing and diverse product selection (e.g. household basics, beauty, fashion, home and lifestyle, pets, automotive, electronics, and more), and give customers everything they need to make confident buying decisions while delighting them along the way. We are constantly spotting opportunities to set new standards and challenge the status quo, which is why we need people who are aligned with our leadership principles and ready to make a serious impact on our industry and the world. A L6 Manager III, UX Design role on our team offers the opportunity to lead the design of innovative retail and platform shopping experiences across multiple big, exciting and diverse programs worldwide. Key job responsibilities-You seek new ways to raise the CX bar with your team and org-You deliver high quality customer experiences that scale and deliver business impact-You effectively hire, manage performance, and coach members of your team-You have developed mechanisms to manage your forward looking slate, conduct growth plan meetings, and effectively promote your team members-You lead with human-centered design methods or processes that consider stakeholder and partner teams-You delegate appropriately to optimize performance against team goals and employee developmentYou foster innovation and a culture for taking strategic risk -You create an environment that prioritizes diversity, equity and inclusion and creates a culture of empathy where individuals can be their authentic and best self-When confronted with divergent views, you find the best way forward through building alignment, and use judgment to manage escalations and mitigate long-term risksAbout the teamWe’re an eclectic creative team of design, research, writing and design technology professionals that share our experiences and help each other succeed. Our creative work impacts millions of customers, thousands of selling partners, and hundreds of coworkers every day. We hire people who are unafraid of bringing their authentic selves to work. Our inspiration and collaboration depend on the diversity of our teams and the inclusion of all voices in our process. We love a complex problem and moving fast in a growing and changing environment. We appreciate action and learning from mistakes. Championing our customers, placing their particular goals in the forefront, informing the collective design, and lifting customer empathy across the larger organization is our sweetspot. Our creative work impacts millions of customers, thousands of selling partners, and hundreds of coworkers every day and we are proud to be a part of it.BASIC QUALIFICATIONS- 6+ years of design experience- 3+ years of leading design teams experience- Experience managing teams- Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement ...

Sr. UX Designer, Amazon Photos

Are you interested in shaping the future of how customers preserve, organize, share and relive their memories? Amazon Photos offers unlimited full-resolution photo storage for Prime members with apps available on iOS, Android, Web, and Desktop, as well as photos experiences in the Alexa app and on Echo Show and Fire TV devices. We are seeking a customer-obsessed Senior UX Designer to join our growing Amazon Photos Design team. As part of the team, your emphasis will be to define, articulate, and champion the future vision of our ambient (lean back) memories experiences across Echo Show and Fire TV devices. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design (and product) debates and thrive on iterating based on customer feedback.This role is for a hands-on designer who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization and with external partners to launch bar-raising memories experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.Key job responsibilities - Use business requirements, usability findings and market research to develop scenarios, use cases, and high-level requirements - Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings - Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes - Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency on Amazon projects- Know your customer and delight them with your inventions- Partner with your teammates in Product and Engineering, and collaborate on your ideas- Use your unique maker abilities to express a vision for the best customer experience, one which builds on the strengths of your team mates' contributions- Communicate your design decisions to your peers in Design, Product, and Engineering, as well as to the leadership team- Work closely with your Product and Engineering partners to ensure that the design vision is being honored as the timeline progresses and context evolves (new customer insights, tech limits, priority changes) until it launches- Follow up on your live designs with testing and iteration- Have fun! Design is a dream job and you should be doing your very best, most rewarding workA day in the lifeA Senior UX Designer at Amazon Photos will solve some of our most complex customer problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Amazon Photos and across Alexa/Devices & Services, using your organization and communication skills to bring clarity to ambiguity.About the teamYou’ll join a fun, growing team of UX practitioners who help each other develop and thrive. You will have a mentor and a manager that cares about you, your career, and your skills development and be expected to do the same for your team. We build our relationships with each other on thoughtful, honest feedback. If someone is struggling, help them by providing respectful, timely feedback. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together. So bring your unique skills and experience and be prepared to share, learn, grow, and laugh (a lot) with us.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

Sr. Data Center Project Architect, DC Design Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking a Data Center Project Architect to join its design team in Herndon, Virginia. This position is also available in Seattle Washington. AWS designs, builds, and operates Data Centers (DC) around the world and is a leader in worldwide cloud-computing infrastructure. Architects at AWS work to design resilient, cost effective DC facilities. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand. As a DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and impact other projects around the world. As a DC Project Architect, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for architectural design requirements. Key job responsibilities · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Maintenance of Basis of Design, prototype design, and template specifications for architectural elements. · Review and inform design RFPs. · Manage our external design consultants through the design and construction process. · Coordinate with internal and external Civil, Structural, Mechanical, Electrical, Controls, Cabling, and Security design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- United States Citizenship Required - NCARB recognized architecture license. - 10+ years of design experience in commercial / industrial / other complex technical projects. 3+ years of Data Center or Mission Critical facility design experience. 5+ years leading sub-consultants and project teams. ...

Senior Retail Store Designer, Worldwide Retail Growth & Development, Store Design, Worldwide Retail Growth & Development

We are looking for an innovative Architect or Interior Designer to join the Store Design Team for Amazon physical retail who will focus on open store retrofit and remodel projects. In this role you need to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You are the right person for this job if you are a creative problem solver with an intense curiosity and a passion for customers. You must demonstrate the ability to efficiently drive multiple projects throughout all phases of design, permitting and construction administration. In this position you will collaborate with internal and external cross-functional teams at many levels. The ideal candidate is a self-starter who thrives in a fast-paced, ambiguous environment and has a deep passion for innovative retail design. We are looking for someone who is obsessed with creating world-class shopping experiences for our customers. Outstanding project management and communication skills, both written and verbal are required.Key job responsibilities• Review previous project documentation ensuring current store conditions, jurisdictional and landlord requirements are incorporated into your design solution• Ability to understand the constraints of an existing space, the scope of changes and intent required to successfully implement solutions that meet the needs of our customers• Managing external consultants’ production of comprehensive design documentation and permitting • The ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills to ensure on time delivery and adherence to budgets • Providing clear and concise communication with cross-functional teams and senior leadership• Coordinating with estimating and construction teams on budget considerations and value engineering efforts• Gain landlord approvals as required per lease requirements • Translating brand and programmatic design standards into site specific solutions • Reviewing construction documents, shop drawings and landlord documentation• Providing Construction Administrative support as needed• Demonstrated ability in building and health codes, 3D visualization, and industry trends • Demonstrated ability to communicate design vision in visual, written, and verbal formats • The ability to work effectively in an extremely fast paced, ambiguous environment• Solutions focused, proactive and flexible attitude; willingness to take an “all hands-on deck” approach A day in the lifeIf you thrive in an ever-changing progressive environment, then we want to talk to you. This position will work closely with cross-functional teams, external consultants and vendors throughout the store development process. Prior experience remodeling in an open store environment and oversight of consultant performance is critical. This candidate must have a professional and positive demeanor and possess the ability to communicate effectively with business partners at every level, including leadership. In this role you must be able to act as the primary source of contact but still have the confidence to ask for help.About the teamOur retail store formats are designed from the ground up to offer a seamless shopping experience, whether customers are shopping in-store or online. Our designs are customer obsessed, focusing on customers shopping in our stores and ensures that our operations team can work safely and efficiently.BASIC QUALIFICATIONS• Bachelor’s degree (BA/BS) in architecture or interior design • 5+ years of commercial retail design or architecture experience • Grocery Experience• Ability to manage change though multiple projects in various phases of design • Experience with design development, construction documents, permitting, and construction administration • Proven track record of owning projects from start to finish • Architecture/Retail Design – throughout all phases of design • Intermediate Revit skills required• 30% travel expected ...

Sr. Design Program Manager, Amazon Photos

Amazon Photos helps consumers preserve, organize, share, and relive their memories. The service comes with unlimited photo storage for Prime members with apps available on iOS, Android, Web, Desktop. The service is also integrated into Alexa devices such as Echo Show and Fire TV. We have ambitious goals to scale growth and adoption of the service around the world and delight our customers with a great memories product. We are seeking a Sr. Design Program Manager with strong organizational skills, great drive, and best-in-class ownership to join our growing Amazon Photos Design team. As part of the team, you will work collaboratively with designers, engineers, product management, and other program managers leading projects throughout the planning, design, and development lifecycle. As a Sr. Design Program Manager, your emphasis will be on planning and prioritization of design deliverables, schedule tracking, mitigating project risks, and collaborating with design leads to deliver innovative solutions across work streams.Are you interested in joining the team to lead Amazon Photos’ next innovation?Key job responsibilities- Partner closely with designers, leads, and managers to advocate for user centered design - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints- Put repeatable processes in place that help us plan and manage multiple parallel projects and run our business- Create and manage team backlogs, communicate status, and coordinate reviews with stakeholders and senior management - Working across teams to create strong relationships with stakeholders and senior leadership teams- Work proactively to clarify requirements and use cases, actively seeking clarification when there is ambiguity- Seek opportunities to make improvements to team efficiency and process.- Primary point of contact for design, working closely with design leads and directors to proactively clarify requirements and use cases, actively seeking clarification when there is ambiguity.A day in the lifeOur design team is looking for a Sr. Design Program Manager to join our growing team. As a Sr. Design Program Manager, your emphasis will be on collaborating with design leads to deliver innovative solutions across work streams. You will do that by partnering with design, research, and product teams to plan and deliver projects bringing new ideas and experiences to our customers. About the teamAs part of the team, you will work collaboratively with designers, engineers, product management, and other program managers leading projects throughout the planning, design, and development lifecycle. You’ll have the chance to advocate for design excellence, contribute to product vision, and shape next generation experiences.BASIC QUALIFICATIONS- Have an available online portfolio- 7+ years of design program management experience- 5+ years of design experience- 3+ years of experience leading project delivery for large, cross-functional project teams.- Bachelor’s degree or equivalent professional experience ...

Senior UX Engineer

As part of Amazon's Devices and Services Design Group (DDG), the Futures Design team is responsible for exploring and defining big, ambitious opportunities that could shape the future of consumer products and services. We operate with runway to invent and design category-defining experiences.Working closely with business and technology partners, we use research, design, and prototyping to guide early product development, bring clarity to engineering goals, and develop a user-centric point of view. This is where you come in.As a Senior Design Technologist, you'll be a key part of our agile Futures Design team. Leveraging your deep technical expertise and experience in world-class consumer software, you'll help unlock challenging scenarios and enhance our ability to deliver design at scale - across a range of innovative, multimodal devices. Your role will be all about proving, advancing, and evolving cutting-edge UX concepts through prototyping and hands-on product work. You'll work quickly, choosing the right technology for each task, to bring design ideas (interactions, visuals, sound, motion) to life. Your work will be instrumental in demonstrating and evaluating these concepts, serving as a crucial reference for our engineering partners.Equipped with a maker's mindset, you'll be asked to creatively overcome platform limitations, tinker with ideas, and think outside the box in code. You will be collaborating closely with designers, product managers, and other experts, you'll deliver quickly, iteratively, and with a keen eye for detail.Are you a passionate tinkerer who loves consumer electronics? A digital craftsperson excited to transform concepts into working code? Ready to make an impact on millions of customers? If so, we want to hear from you.Key job responsibilitiesBuild high-quality, functional prototypes that convey, prove, and advance the vision of future productsCollaborate with design leadership and key stakeholders throughout the product lifecycleWork alongside designers, PMs, engineers, and other experts to drive concepts from idea to implementationAdvance design thinking by leveraging your platform expertise and supporting your teamContinuously evaluate and document new standards or patterns that emerge from your workThrive in a fast-paced, iterative environment with minimal documentation and technical supportA day in the lifeAs a Senior Design Technologist working on the next generations of device user experiences, no two days are the same. You might start by reviewing a prototype showcasing a cutting-edge Alexa interaction, then dive into creative coding to enhance it with machine learning. After discussing technical feasibility with engineers, you shift to polishing visuals and motion for an executive review. Throughout, you problem-solve, push boundaries, and collaborate cross-functionally to invent the future of consumer electronics. It's a fast-paced, innovative environment where your deep technical skills and maker mindset are crucial to delivering transformative experiences for millions of customers.About the teamOur team of design technologists brings a diverse range of expertise to the table. We work collaboratively across multiple product lines, including Echo Show, Fire Tablet, Fire TV, and future Alexa-powered devices. By staying at the forefront of emerging technologies, we are constantly exploring new ways to push the boundaries of what's possible. Whether it's integrating the latest machine learning capabilities or innovating on novel interaction models, our team thrives on the challenge of turning ambitious concepts into functional prototypes. We work with engineering to enable the best customer experiences, iterating on our designs based on user feedback and testing.BASIC QUALIFICATIONS- 6+ years of front-end technologist, engineer, or UX prototyper experience- Have coding samples in front end programming languages- Have an available online portfolio- Experience developing visually polished, engaging, and highly fluid UX prototypes- Experience collaborating with UX, Product, and technical partners ...

Senior UX Designer, Connective Experiences, Selling Partner UX

The Connective Experiences UX team is looking for a driven and thoughtful Senior UX Designer to own the user experience of the Paragon Case Management System. Paragon is an integrated human in the loop (HITL) system of products used by over 100K people across 180+ Amazon teams to provide support to various Amazon customer personas (including buyers, sellers, advertisers, and more), and resolve their issues accurately and speedily. Paragon’s three-year vision is to become the HITL platform of choice for Amazon and invest in automation innovations while improving end-customer experience. You will partner closely with product and engineering to achieve this vision. You will work with Paragon’s diverse user base to learn about their needs, design the core Paragon experience, and set standards that other designers follow when contributing to Paragon. Key job responsibilities* Lead the design for improvements of existing experiences and wholly new experiences while planning and defining strategy for the direction of future iterations.* Analyze customer problems, design customer journey flows and delightful solutions that deliver results.* Lead UX research activities to learn more about customers and partner with a UX researcher on larger-scale research activities.* Develop high level and/or detailed storyboards, mock-ups, interaction flows, and prototypes to effectively communicate interaction and design ideas.* Advocate for your design solutions by putting them in context of the inputs that influenced the design decisions including business and user goals, demographic and usage data, and research findings.* Review and defend design recommendations to partners, stakeholders, and senior leadership.* Work alongside engineers and product managers throughout all stages of the production cycle* Provide design clarification and consultation as needed to engineers when UX deliverables are being developed.* Define core patterns and information architecture of Paragon.* Consult with other UX designers contributing to Paragon to ensure customers are getting a consistent experience.A day in the lifeA typical day could involve meeting with key stakeholders to discuss the scope and requirements of a project and how it fits into the bigger picture of the customer experience. You may lead workshops and meetings to generate inputs to the design process and then have focus time to work on those designs. You may have multiple projects occurring simultaneously and will be responsible for managing dueling priorities.About the teamYou will be embedded in a UX team that owns the search, support, and communications experiences on Seller Central, the tool third party Sellers use to run their business on Amazon and one of Paragon’s customers, as well as the information architecture of the overall experience. Although you will work closely with stakeholders outside the UX team, you will still have a supportive UX team to help you when you get stuck and provide new perspectives on problems.BASIC QUALIFICATIONS- 8+ years of design experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Knowledge of best practices for information architecture and design- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience in delivering design solutions for projects of large scope and complexity ...

Senior UX Program Manager, Books/Kindle

The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance program. This role is critical in ensuring that our products and services meet the highest standards of quality and user experience before reaching our customers.As Senior UX Program Manager, you will oversee the day-to-day operations of our CX-quality review process, optimizing workflows for intake, scheduling, and feedback communication. You'll work closely with a team of cross-functional senior leaders and stakeholders from across Kindle and Amazon’s Books business. A key aspect of your role will be continuously improving program processes, identifying opportunities for automation, and implementing tools to enhance efficiency and scalability. You'll be responsible for data analysis and reporting, overseeing the collection of program metrics and preparing regular performance reports for leadership. Additionally, you'll collaborate closely with Product Management, Design, and Engineering teams to integrate quality assurance processes into the product development lifecycle, ensuring that our commitment to exceptional user experience is reflected at every stage of development. By doing this you will enable dozens of feature teams working to rapidly deliver experiences that improve the lives of millions and millions of readers.As a Senior UX Program Manager, you will be trusted to operate with a high degree of independence and ownership, including in areas where the program strategy has not yet been defined. Informing your judgement is deep knowledge and practical experience in product, software, and service design from concept creation to validation to development and release. Additionally, you have successfully created and managed a wide range of design-related processes, resources, and programs that have delivered measurable results.You invent, evolve, improve, and simplify in a manner that scales across multiple teams, feature types, and development methodologies. You are flexible and comfortable with ambiguity, and adapt your approach to meet the needs of a broad set of partners. At the same time, you are adept at driving for clarity and alignment across partners and stakeholders.Key job responsibilities- Manage and optimize daily operations of the customer experience review process.- Coordinate and support a team of cross-functional quality reviewers, ensuring consistent engagement and high-quality contributions.- Continuously improve program processes, implementing tools and automation to enhance efficiency and scalability.- Analyze program data and prepare regular performance reports for leadership and stakeholders.- Collaborate with product, design, and engineering teams to integrate quality mechanisms into the product development lifecycle.- Develop and maintain best practices, standard operating procedures, and training materials for the program.- Drive data-informed decision-making to improve both product quality and program effectiveness.- Engage with leadership to align program goals with broader organizational objectives and demonstrate impact.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 60+ person global Design Studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS- Bachelor’s degree or equivalent industry experience.- 6+ years of successful experience as a Producer, UX Program Manager, Research Program Manager, or similar role in a user experience or design team.- 6+ years of experience leading large projects through the full product development life cycle in a large, cross-functional team. ...

Maintenance Ops Readiness Sr. TPM, Field Services Engineering, Maintenance Team, Field Services Engineering, Maintenance Team

The Data Center Engineering Availability team is looking for a Maintenance Ops Readiness Sr. TPM to serve as a technical resource and leader. The builder will serve as a technical resource in the development of maintenance programs for power and cooling equipment within AWS Data Centers. This individual will be responsible for driving large-scale global projects and initiatives that directly impact availability for our customers. They will continually improve existing programs, while at the same time solve new problems. The role will require an individual who is comfortable operating in a highly ambiguous space and can deliver and define solutions to problems. They will be capable of growing and adapting their skill sets as the team scope changes. It will be expected that this individual is capable of writing one to six page narratives on efforts and present, both written and verbal, up to the Director level.This role is for Herndon, VA only and not open for other locations. This is an on-site role.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOur Maintenance Ops Readiness TPMs are individuals who demonstrate initiative and proactively seek solutions to problems.• Own and deliver large-scale and complex global engineering and operational programs and initiatives that directly impact capacity delivery and availability for our customers.• Partnering with and influence the direction of multiple engineering and operations teams within and outside of AWS to deliver complex/cross-functional projects• Mentor, train, and develop career progression for members of the organization .• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.• Develop, improve, and share operational best practices across the region and with peers globally.A day in the lifeAs a Maintenance Ops Readiness TPM, you will work closely with multiple stakeholder teams to define and implement global maintenance standards for assigned domains. You will work with software development teams to identify and implement automation opportunities, and you will explore opportunities to utilize RCM and implement CBM to your domain.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of analytical, quantitative, communication, and presentations experience ...

Senior Innovation and Design Engineer, Worldwide Design and Engineering

Are you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 5+ years Amazon experience • 5+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related • Experience must involve ownership/management of engineering design projects • Experience using business/technical software like MS Excel, MS Project, and CAD software• Ability to travel 20% globally. ...

Head of Brand Design, Device Brand Studio

As the Head of Brand Design, you'll be the steward of our brand's visual expression, championing design excellence and innovation across all touchpoints. Leading an agile design team, you'll craft compelling narratives through both global campaigns and localized initiatives, collaborating with a diverse network of stakeholders including strategists, UX specialists, and product teams. Your role encompasses both high-level creative direction and hands-on design oversight, from initial concept development through final execution.You'll oversee a wide spectrum of creative projects, including digital experiences, motion design, photography, and integrated brand systems. We're looking for a creative unicorn who combines design leadership with practical problem-solving - someone who can translate complex challenges into refined, impactful solutions while maintaining brand consistency. The ideal candidate brings both creative vision and business acumen, with a deep understanding of global markets and emerging trends in technology and design.Key job responsibilities• Manage a small team of designers and art directors.• Guide the team through design, concept development and the execution of brand guidelines, motion graphics, photography, and video work.• Ability to create and design materials, images, and messages for on-site, video, digital, print, and physical marketing materials.• Enhance design practices within the team through processes like critiques and design sprints, fostering a culture of excellence.• Distill complex information into accessible, engaging design deliverables.• Create visual materials to enable product launches across marketing, lifecycle and product surfaces.• Support internal and external teammates in design executions across motion graphics, infographics and photographic art direction, video art direction, retail, and events.• Ability to cut through ambiguity on complex topics and confidently articulate concepts and present work to senior leaders and executives, and other strategic partners via clear, compelling storytelling.• Demonstrates eagerness to embrace innovative approaches while maintaining a strong commitment to personal growth and team development.• Work collaboratively with a set of cross-functional partners and stakeholders.About the teamThe creative organization thrives on a singular, bold purpose: to craft work that isn’t just exceptional, but world-class—a benchmark for excellence. We are relentless in this pursuit, especially when the odds are stacked against us. Our foundation is a commitment to craft and a dedication to ensuring every piece of creative work embodies a consistent, breathtaking aesthetic quality. We don’t meet expectations, we exist to define them. Details aren't just details—they're the difference between good and great. We obsess over these nuances with passion and precision. While this pursuit is challenging at Amazon, we remain relentless alongside our partners and collaborators in bringing an elevated sense of taste to every detail. We do this because we know that excellence demands courage, resilience, and an unrelenting commitment to vision.Our mission is clear: to inspire our customers by revealing the magic, love, and thoughtful invention infused into every product signed, Amazon Devices and Services.BASIC QUALIFICATIONS- Must provide a creative portfolio or work samples.- 15+ years of overall experience.- Strong leadership and interpersonal skills, with experience working directly with executive teams and senior leadership in corporate environments. - Proven record driving collaboration and influencing decisions by building positive relationships.- Hands on experience with brand identity design, brand systems, deep knowledge of user experience, and are able to iterate multiple concepts and creative solutions.- Demonstrated experience and/or interest in emerging technologies, including ML/AI.- Clear and concise communicator with strong organizational skills, and ability to create clear processes, while maintaining flexibility for change.- Strong business acumen and ability to prioritize projects and resources based on business needs and priority shifts.- Ability to cut through ambiguity on complex topics and confidently articulate concepts and present work to senior leaders and executives, and other strategic partners via clear, compelling storytelling.- Experience working with UX designers and platform leads to develop content outlines and future-proof platform enhancements.- Thrives in a very dynamic environment, and can effectively work across cross-functional teams and geographies while demonstrating integrity at all times. ...

Data Center Civil Engineer

Amazon Web Services (AWS) is seeking a Data Center Civil Engineer to join its design team in Seattle, WA; Herndon, VA; Austin, TX; or Columbus, OH. As a Data Center Civil Engineer at AWS, you will lead Civil Engineering designs for Amazon Data Centers. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical Data Center sites, provide technical design guidance and vendor oversight, solve large-scale implementation issues, and build a strong understanding of site design and program requirements. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Manage our external civil design consultants through the Data Center design and construction process. - Review designs for site layout, grading, power substations, storm water, utilities, and pavement. - Coordinate with internal and external MEP design engineers. - Effectively communicate design standards to internal and external project partners. - Communicate conceptual designs and create/maintain project documentation before, during, and after construction. - Develop and maintain design standards, design prototypes, and template specifications related to site design for Data Centers and supporting infrastructure. - Coordinate with AWS Due Diligence and Real Estate teams to determine site selection criteria and review Due Diligence reports. - Create, review, and release design RFPs for various projects, including DCs and special program facilities. - Manage multiple fast paced projects simultaneously. Foresee and manage internal Technical Program Manager’s (TPM’s) expectation regarding project-specific cost and schedules variables. - Lead initiatives aimed at improving cost, quality, schedule, and consistency- Travel for site assessments, internal design meetings, construction review, and interfacing with authorities having jurisdiction. Anticipated travel is approximately 25%. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- Professional Engineering License, or plan for achieving licensure within 12 months of start date.- 7+ years professional experience in commercial, warehouse, and/or industrial site-civil design experience. ...

Sr. UX Researcher, Amazon Autos

Are you a seasoned UX Researcher, passionate about new technologies, driving change through data, and using customer obsessed design processes to create products and services.We're on a journey to build something new! The Vehicle Sales team is looking for a thoughtful and passionate UX Researcher who sees technology as a way to re-imagine the car buying process. We are building new research, discovery, and shopping products that can connect customers to their car of choice. Our goal is to simplify the car buying process and our group functions as a start-up within Amazon. We offer a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation. Your research will help our teams make critical product feature decisions and uncover new insights. You will lean into your expertise to navigating ambiguity. This role requires a desire to learn and be curious, the ability to communicate your ideas effectively, and to be able to act decisively in order to move quickly. As innovators, we embrace new technology, and in this role, you will be empowered to choose the necessary methodologies to help us better understand our customers.Key job responsibilitiesIndependently lead UX research initiatives (i.e., user interviews, remote usability testing, surveys, card sort, tree tests, etc.) with a particular focus on customer experience improvementsOwn the end-to-end lifecycle of the study design, including recruiting, moderation, analysis, reporting, and communicating research initiatives.Work from high-level requirements and ask the right questions to gather all relevant information to guide research approach.Collaborate with a wide range of stakeholders — senior leadership, engineers, product managers, UX designers and other researchers.Present insights across different audiences and varying levels of the organization.Stay current on emerging research, industry, and technology trends.About the teamThis role is with a new line of business with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS5+ years experience conducting user research or equivalent experience.Hands-on experience with lab-based user testing, remote testing, iterative prototype testing, concept testing, field research, international research, and survey design.UX Research experience in non-US markets. ...