Product Designer , Amazon Music Product Design

Do you love music and are excited about building the future of music experiences? Are you driven by directly impacting the look and feel of customer facing applications? Do you want to collaborate with design and engineering experts to deliver technologies that help accelerate innovation at Amazon? If so, the Amazon Music Product Design team is looking for a talented, passionate, Product Designer with a track record of delivery, ownership and attention to detail that is excited to help us grow our design system, and accessibility practice. You will help champion how the Amazon Music design team delivers experiences that are distributed around the world, spanning mobile apps, web, tv, and voice for our customers across different geographies and musical cultures. Key job responsibilities- Contribute to the development and maintenance of our design system.- Design and implement reusable UI components that balance functionality, aesthetics, and accessibility.- Ensure WCAG 2.2 compliance across all design system components and patterns.- Work closely with engineers to define component specifications and behaviors.- Conduct regular audits of existing components for accessibility and usability.- Document components and usage guidelines.About the teamAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. Learn more at https://www.amazon.com/music.BASIC QUALIFICATIONS- 5+ years of design experience- Have an available online portfolio- Experience working with or contributing to design systems- Understanding of WCAG 2.2 standards and accessibility requirements- Strong portfolio demonstrating systematic design thinking and component creation- Proficiency in modern design tools (Figma, Adobe Creative Suite, etc.)- Experience with component documentation and design tokens- Knowledge of front-end technologies (HTML, CSS, JavaScript, React, React Native) and their capabilities ...

Innovation and Design Engineer, Worldwide Design Engineering

Are you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.A day in the lifeBenefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS• Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 5+ years Amazon experience• 2+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related• Experience must involve ownership/management of engineering design projects• Experience using business/technical software like MS Excel, MS Project, and CAD software ...

Sr Availability TPM, DCE Availability

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Engineering Availability team is looking for an Availability TPM to serve as a technical resource and leader. The builder will be responsible for driving large-scale global projects and initiatives, that directly impact capacity delivery and availability for our customers.If you like to interact with customers and a diverse array of stakeholders, track and analyze performance data, and develop new processes and methods to drive improvements, we’d like to meet you. Your work will help ensure delivering high availability for AWS customers.The Firmware and Settings program objective is to establish an AWS-Approved Global Firmware & Settings Repository for critical infrastructure equipment, a companion As-Left repository, a comparator to identify non-compliant infrastructure equipment requiring remediation, and a tool to issue corrective actions. The program comprises three main areas: data collection, tool development, and process development.Data collection involves defining “as-expected” firmware and settings for critical infrastructure equipment, and auditing and remotely polling the “as-left” firmware and settings values on equipment.Tool development involves developing tools and modifying existing tools to satisfy the requirements of the FSM program.Process development focuses on customer-facing processes, internal mechanisms, and revising existing processes. Interim and permanent processes will define how Commissioning, Data Center Engineering Operations (DCEO), and various Data Center Engineering (DCE) teams access and update firmware and settings data. Internal mechanisms will define how DCSA and DCE monitor, triage, and issue corrective actions for non-compliant equipment. Finally, existing configuration management processes will be revised to ensure changes to approved design configurations are captured in the AWS-Approved Global Firmware & Settings Repository.Key job responsibilitiesOur Availability TPMs are individuals who demonstrate initiative and proactively seek solutions to problems.• Own and deliver large-scale and complex global engineering and operational programs and initiatives that directly impact capacity delivery and availability for our customers.• Partnering with and influence the direction of multiple engineering and operations teams within and outside of AWS to deliver complex/cross-functional projects• Mentor, train, and develop career progression for members of the organization .• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.• Develop, improve, and share operational best practices across the region and with peers globally.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 8+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience with firmware management, infrastructure automation, or systems management ...

Principal UX Designer, Prime Video

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite teams, channels, and entertainment by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved sports, movies, and TV series. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world.The Prime Video UX team is seeking a problem-solving Principal UX Designer to deliver a future vision for how our customers will discover and watch their favorite channels, news, and sports experiences. You'll design innovative interactive experiences that help to shape the future of entertainment around how our customers interact with their news, movies, tv shows, teams and leagues within the Prime Video platform.This role is for a hands-on design leader who can establish a vision and strategy, scale their impact by empowering other designers on the team and is a key contributor to design artifacts. You will develop strong relationships with fellow Design Leaders and partner closely with Product and Engineering counterparts throughout the product development process to launch bar-raising experiences for customers around the world.The right candidate is a creative lead that leads by doing and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.Key job responsibilities- Analyze customer problems and design delightful solutions that meet measurable business goals.- Be a strong design advocate across the entire Prime Video team and a bar raiser for quality of work.- Work across design verticals to standardize and educate others on design systems and visual languages.- Work closely with product teams to develop use cases and high-level requirements.- Quickly and thoroughly create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.- Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings.- Develop and maintain detailed user-interface specifications.- Present design work to the user experience team, product team, and project stakeholders for review and feedback.- Partner with development teams to build experiences: provide appropriate design specifications, create assets, and review finished interfaces.A day in the lifeA Principal UX Designer for Prime Video will be solving some of our most complex customer problems daily. You are expected to approach problems with a customer-centric mindset first. Day-to-day, you will collaborate with other designers, UX Researchers, Product Managers and Engineers to evolve our content discovery experience, leading design of our most important features and functionality in the news, channels and live events space.BASIC QUALIFICATIONS- 10+ years of professional design experience- An available online portfolio- Experience designing interfaces for web, mobile, and living room devices.- Experience owning end to end product design for large-scale products.- Strong skills in both working with and presenting to executive leaders.- Proficiency working with Figma ...

Acoustical Design Engineer, DC Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you dream of working in a role where your talent in Acoustic design can be used to innovate the next-generation data center design? Do you want to expand your current knowledge of building systems while providing input from your previous experience? Have you ever wondered what it is like to be able to influence construction on a global scale? YES? Then keep reading….Our mechanical design team is growing to match an ever-expanding need for data storage by our customers. Due to this growth, we need a collaborative, organized, and innovative Acoustical Design Engineer (ADE) to executing acoustical studies. This project work will consist of overseeing and performing sound surveys, acoustical modeling, and mitigation design. This role will require you to apply your skills to collaborate and innovate new acoustical strategies and designs for AWS Projects. Additional duties include answering construction Requests for Information, developing acoustical Scopes of Work, and writing technical documents. In this role, the ADE will work with a best in class group of engineers to produce construction documents for bidding and assist senior engineers with detailed project work.As a subject matter expert, you will ensure that contractors have the information they need to build our data centers the way we expect them to, and that our operations teams are well equipped to operate and maintain them as needed to meet our goals. As part of this role you will work with internal and external stakeholders, including design engineers, construction, commissioning, operations, vendors, and other service providers. You will be part of a global team, and you will be an integral part of our work to change the world through technology.This position requires that the candidate selected be a US Citizen.Key job responsibilities• Manage acoustical studies of projects including surveys, modelling, and mitigation design.• Work with third party design vendors to review concept designs and designs in progress to ensure they meet established acoustic design standards, local code requirements, and any other requirements of the Authorities Having Jurisdiction.• Be responsible for providing high quality acoustic engineering advice on a wide variety of projects globally while working with global engineering teams to achieve alignment of designs and design objectives.• Performing acoustical modelling on a variety of data centers and supporting infrastructure.• Innovating improvement of acoustic design standards and project approaches across the organization.• Coordinating with construction, commissioning, and risk management teams to answer requests for information and value engineering queries.• This position will require up to 25% travel.A day in the life• Participate in project calls to collaborate with all stakeholders.• Review sound study documents.• Conduct sound modelling of projects.• Design mitigation strategies.• Develop internal acoustical evaluation methods and strategies.About the teamThe Data Center Design Engineering team at Amazon Web Services consists of Architects, Structural, Mechanical, Electrical, Civil, Fire Protection, Acoustic and Controls Engineers working to design the next generation of data centers. The team is committed to achieving a world-class uptime for our customers and strives to develop a fleet of buildings emphasizing security, safety, and efficiency, while finding new ways to meet our growing demand. We justify and communicate the technical decisions we make directly to AWS leadership and work hard to drive continuous advancements in our designs. As an integral member of the team, you will have the opportunity to directly impact our business and create positive change.BASIC QUALIFICATIONS• Bachelor’s degree in a field related to acoustics, sound, or an equivalent degree in a related field (engineering, physics, math, etc.).• Minimum of 3 years of experience in design engineering or the construction industry, related to all aspects of acoustics, including sound mitigation strategies for mechanical equipment.• Strong knowledge acoustics industry standards, procedures, and methodologies. Experience applying local codes requirements, building industry standards, procedures, and methodologies. ...

Sr. UX Designer, Cloudfront

Have you ever worked on a service and thought to yourself "I wish I could spend the time to rethink how this works to make it better." Well, this is your chance! CloudFront is a service in AWS Infrastructure Services (AIS) that is ready to refresh and evolve the service console into a next phase focusing on the end-to-end customer journey. In a time when getting internet traffic fast and stable is more important than ever, this role will be key in how AWS meets the needs of our customers while the internet continues to scale.CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency, high transfer speeds, all within a developer-friendly environment. With hundreds of thousands of active customers, CloudFront is a critical component of a wide range of customers' architecture, and we take our responsibility for reliability and ease of use seriously.Throughout the strategy, design, and development lifecycle, you will work collaboratively with a strong design team in AIS, engineers, product managers, and executives. In addition, you will be expected to be a design thought leader and mentor other designers. Here you can truly own and mange the end to end product design life-cycle.We care about your career growth. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesLead the design of useful, usable, and desirable products in a team environment.Work with leadership in design planning and goal creation.Understand customers and their needs through market analysis, customer research, and feedback.Use business requirements to assist in developing use cases and high-level requirements.Design the architecture, interface, and interaction flow of services and experiences.Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes.Facilitate the design process, present and iterate design solutions.Craft, pitch, and validate long-term design strategies.Continually iterate and evolve the way we design for and learn from our customers.Chart a course for yourself and others in ambiguous situations. Mentor and develop designers within your own organization and beyond.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience defining and maintaining design patterns and UX standards- Experience in delivering design solutions for projects of large scope and complexity- Experience working with stakeholders to plan and execute programs that are strategic in nature- Knowledge of best practices for information architecture and design ...

Senior UX Designer, Customer Service

Amazon Customer Service is using generative AI to reinvent and reimagine our customer experiences. While we've made great strides in using AI to create smart, personalized, and easy-to-use self-service experiences, we believe we have only scratched the surface. We are looking for a Senior UX Designer who can drive a customer-centered UX design process with the curiosity and creativity needed to revolutionize customer service. Key job responsibilities- Contribute to customer service product direction as part of a team that includes AI scientists, developers, UX researchers, and product managers, working together to translate complex AI and automation concepts into intuitive, easy-to-use experiences that empower customers to resolve their issues quickly and efficiently.- Drive innovation by leveraging your deep experience with UX design best practices through every step of the product development process, from observing customers to understand their needs, to meticulously crafting a highly polished, intuitive interface. - Confidently engage with executives and stakeholders while presenting the team’s work and discussing their feedback. - Contribute to a healthy, creative, problem-solving culture while helping those around you raise the bar for our customers. A day in the lifeA day in the life of a Senior UX Designer in Amazon Customer Service is fast-paced, highly collaborative, and highly focused on our customers. You will participate in meetings to review and provide feedback on detailed documentation, and lead sessions where you share customer insights, challenges, and the UX solutions you and your team have developed. You will work closely with UX researchers, writers, producers, and other designers, while also collaborating extensively with product managers, developers, and AI scientists to reinvent and reimagine solutions for our customers. And yes, our dog-friendly workplace means you might have some four-legged coworkers.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience designing customer facing retail products- Experience with UX design of complex workflows- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar ...

UX Designer, Amazon Music, Amazon Music Product Design

As a UX Designer on this team, you will support and work alongside other product designers across the full spectrum of the UX design process from discovery and research to concept development, wireframes, and high-fidelity mocks spanning multiple platforms. In collaboration with business leaders, engineers, product managers, and other UX and visual designers, you will work from defined requirements to pressure test ideas through tactical visual execution. To be successful you must be a critical, inventive thinker with clear design chops, an excitement for understanding and using data, and an ability to communicate your ideas effectively. Being a big music fan would be a big plus.Key job responsibilities- Leverage templates to create process flows, conceptual diagrams, wireframes, and mockups to effectively communicate high-level design strategies.- Quickly iterative on user flows, wireframes, high fidelity mockups, prototypes, and visual design specifications with Design, Product, and Engineering teams, as well as business stakeholders and executive leadership.- Incorporate customer feedback, technical constraints, and usability findings into design.- Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.- Provide feedback and contribute to a central design system.- Be resourceful and creative to overcome obstacles and turn challenges into opportunities.A day in the lifeIn this role, a UX Designer will work closely with design, product, research, engineering, and other teams across Amazon Music to iterate on existing experiences and deliver new features that delight customers.About the teamAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.BASIC QUALIFICATIONS- 2+ years of design experience- Have an available online portfolio- Experience with Figma and other prototyping tools. ...

Senior UX Research Manager, Reading Experiences, Books UX Studio

Our mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person UX Studio provides the user research, UX design, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world.We are seeking an intuitive Senior UX Research Manager to lead the Reading Experience side of our UXR team. This role will continue to help mature research into a core competency of our organization, putting user insights at the heart of the product development process. The ideal candidate will have a passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work.Key job responsibilities• Deeply understand the nature of our reading businesses and customers.• To reinforce UX Research and the voice of readers as central and essential in our product process.• Actively engage with decision makers at all levels of the organization to take aligned action on research findings• Inspire partner teams (design, product, engineering) and help them internalize opportunities to delight customers and differentiate our offerings.• Help set the long-term vision for the future of the UXR team as the discipline continues to mature, document the impact of strategic user research and communicate it broadly to inspire peers and stakeholders.• Increase the availability, scope, and quality of insights available to Books product teams. - Aid in developing goals and targets that help the team progress towards major strategic objectives as quickly as possible.• Mentor and develop the team, create opportunities for growth and advancement.• Scale & evolve the team and continue to hire world-class talent.• Collaborate closely with the other senior managers to set the culture and be responsible for team happiness, career progression, training and mentorship, hiring, and general team cohesion.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person global design and research studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS• 10+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.• 7+ years of formal management experience.• Extensive background in research with a portfolio demonstrating command of methods and tools in exploratory and evaluative capacities, as well as direct work with users and data.• Strategic, business-building approach to research with a proven capacity for translating quantitative and qualitative data into bottom-line impact.• Effective communication skills and storytelling, the ability to sell your ideas and advocate for resources and investment• Broad knowledge of qualitative research methodologies and the proven ability to execute the right methodology to get the needed result.• Advanced degree (MS/PhD) in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related field. ...

Sr. Learning Experience Designer, Amazon Ads

Amazon Ads is re-imagining advertising. We help brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places.As we grow, we have experienced a rapid growth in demand for both advertiser and sales education.Our team is looking for an experienced Sr. Learning Experience Designer to develop highly impactful learning for client facing teams—specifically Sales roles, as well as Amazon Ads advertisers.The ideal candidate will have experience managing a number of projects in a fast-paced, high-energy environment. The candidate will have experience developing training across multiple modalities and formats, which include eLearning, in-person training, and webinar-style courses to support our global audience. This individual should be a problem solver who is meticulous, customer-obsessed, and a strong leader. They must also be willing to innovate and insist on the highest standards.Key job responsibilitiesWe are looking for an experienced training professional to partner with sales leadership and subject matter experts to build, iterate, and execute training development. These responsibilities could include, and are not limited to:• Translate business needs into training curriculum and educational content.• Work with key stakeholders and subject matter experts across Amazon Ads to understand training needs and build impactful educational content that leverages the latest technology and adult learning concepts.• Create content and curriculum which will support the competency models developed for each role• Use project management tools and skills to manage medium to large scale projects• Ensure adult learning principles and systematic instructional design are applied to create the required learning solutions and programs applying to create learning content that best fits the needs of the learner (includes online, classroom, webinar-style courses, and blended learning content).• Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment.• Lead process improvement efforts.• Develop exercises, tutorials, job aids, assessments, and other methods of learning including social or connected learning strategies, and multimedia based assets.• Lead needs analyses and learning strategy development activities to improve individual and organizational performance through learning.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience partnering with technical partners for design implementation ...

Robotics Solutions Industrial Design Engineer I

As an Amazon Robotics Solutions Design Engineer, you will be able to work with some of the most talented engineers in the design and development of robotic fulfillment systems around the globe. A successful candidate will have an established background in developing high-performance physical systems, a strong technical problem solving ability, excellent project management skills, and an internal motivation to achieve results in a fast-paced, and often ambiguous environment. Amazon’s culture encourages innovation and expects engineers and managers alike to take a high level of ownership in solving complex problems.In this role, you will be responsible for the design, validation, and delivery of end-to-end robotic sortation solutions across Amazon’s worldwide fulfillment and transportation networks. You will partner with our customers, program teams, and product teams to design safe, simple, and scalable solutions that are easy to build, deploy, and operate. You will reinvent and simplify solution design processes as needed to enter the brownfield retrofit solution space with the goal of defect-free design. You will leverage a deep understanding of dock processes, material flow through the different process paths, and robotic technologies to innovate and develop advanced concept designs and applications for dock automation. You will leverage simulation to design, validate, and iterate on solution designs to meet or exceed solution performance requirements. You will be curious to learn and build subject-matter expertise essential to executing the solution design at scale for our customers.Key job responsibilities- Evaluate and create physical processing and material storage solutions using innovative technology, robotics and data analytics to meet the product flow requirements based on Amazon design principles.- Identify and analyze key operational and financial metrics as part of program and feature selection in order to drive smart decisions. - Coordinate and collaborate with systems and operations engineering teams to develop product features and optimize the performance of the FCs. - Manage and support multiple projects and tasks simultaneously and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.- Develop models as required to solve complex problems.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s degree in Engineering (any discipline), or a related field or 2+ years Amazon experience. - Experience using business/technical software like MS Excel, Revit, AutoCAD, BIM360, Simulation software like FlexSim, and commercial off the shelf technologies such as Tableau, SQL, etc. ...

Video / Motion Designer, Amazon

Are you passionate about driving video and motion graphic strategy while delivering exceptional customer experiences? Join the fast-growing Amazon Gift Cards Design team, where we create innovative designs for electronic and physical gift cards, packaging, web content, and advertising. Our mission is to delight millions of customers worldwide by pushing creative boundaries.We are seeking a conceptual and strategic thinker and visual storyteller to elevate our gift card experiences. As a Video/Motion Designer, you will play a key role in bringing our designs to life through dynamic animations and unique video advertisements. Your work will create joy and delight for customers by animating gift cards, crafting storyboards, and developing rich, engaging motion graphics.You are an organized self-starter who thrives in ambiguity and continuously seeks ways to improve, optimize and test new experiences.. As a creative motion lead,, you excel at collaborating with designers, product managers, and leaders while adhering to Amazon’s principles and brand guidelines. You’ll showcase your expertise by inspiring new animation styles and crafting visuals that captivate global audiences.In this role, you will collaborate with creative, marketing, and product teams to design and produce engaging videos and animations. Test and use data and insights to tailor animations for maximum impact. Set the standard for world-class animations, leveraging your expert knowledge of animation principles, motion graphics, and attention to detail.Key job responsibilities• Create storyboards, sketches, and propose new concepts informed by creative direction, trend research, and customer insights.• Collaborate with creative teams to evolve static concepts into compelling motion designs, driving the visual storytelling process.• Apply strong illustration skills to enhance motion development, leading and pitching innovative ideas that inspire and push design boundaries.• Lead cross-team conceptual development, serving as a strategic thought leader to deliver unmatched customer experiences that balance design, business goals, content, and technology.• Optimize and own the video templates and production pipeline to support fast-paced turnarounds and maintain efficiency.• Oversee and maintain best practices for the global Gift Card motion style guide and long-term vision.• Generate fresh ideas, mentor teammates, and actively engage in constructive critique sessions with professionalism and respect.• Manage multiple projects in a fast-paced environment, maintaining ownership of deadlines and ensuring pipeline deliverables stay on track.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of design experience- Have an available online portfolio- Experience working with agile development teams (agile/scrum/kanban)- Experience in Adobe Creative Suit applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS- Fluency in best practices for animation, motion graphics and storyboarding ...

Sr. UX Manager (UXR), Core UX , WW Prime UX

Join Amazon's Prime UX team to lead and enhance the world's most valuable membership program. As the Senior UX Manager for Core UX, you'll be responsible for all Prime Customer outcomes, overseeing research initiatives and design systems that drive innovation and value for hundreds of millions of members globally. This high-impact position offers the opportunity to shape the future of Prime, influencing how members shop, stream, and benefit from Amazon's ecosystem.Key job responsibilitiesKey Responsibilities:1. Lead and manage a team of UX researchers, writers, technologists and designers, fostering their growth and development2. Drive the worldwide Prime UX research strategy and roadmap in partnership with cross-functional teams3. Oversee complex, high-impact research initiatives to define future product strategies4. Develop the strategy with the design leads to develop and implement design systems that enhance the Prime CX 5. Guide the research team responsible for the Prime CXO (customer experience outcomes)6. Analyze member behavior and preferences to inform feature development and increase Prime's value proposition7. Adapt and create new UX research methodologies to meet unique product and business goals8. Translate research insights into actionable strategies that benefit both the business and customers9. Present findings and recommendations to senior leadership and various stakeholders10. Lead and guide the Design Studio, a cross-functional team responsible for the elevation of the Prime Design library globally About the teamThe Amazon Prime UX team is at the heart of the Prime membership. We innovate and design on behalf of our customers and are relentlessly focused on improving the membership experience to delight customers around the globe. To accomplish that, we are seeking a Principal UX Designer to join our growing team and help lead, define, and improve the end-to-end Prime CX. Prime UX researchers and designers work with global Product, Marketing, Branding, Science, and Tech team partners, to deliver compelling customer experiences for Amazon.BASIC QUALIFICATIONS* 10+ years of UX research and design experience, preferably in subscription or membership services* Strong background in both qualitative and quantitative research methods* Proven track record of driving positive customer impact on large-scale products* Experience managing and mentoring cross-functionl UX professionals* Excellent communication and presentation skills* Deep understanding of customer needs, business landscapes, product functionality, and technologies* Bachelor's degree in a relevant field; Master's preferred* Experience in various product spaces, with a bonus for shopping and membership ...

Visual Designer, Creative Studio, Amazon Ads

Amazon Ads is looking for a talented, customer-focused lead visual designer to join the Amazon Ads marketing Creative Studio design team. The ideal candidate will have the ability to deliver designs based on existing brand guidelines in a fast-paced environment. This position requires a strong understanding of visual and motion design, knowing best practices including layout, hierarchy, typography, and illustration. The ability to manage the production of multiple projects, communicate efficiently with key stakeholders, and work cross-functionally is essential. Key job responsibilities* Designing strongly branded promotional graphics* Developing clean and effective templates and production outputs such as elevated presentations, and digital channels (website, email, social), with potential motion graphics implementation across all* Fulfilling multiple project requests while simultaneously meeting tight deadlines* Managing the creative request queue including request intake and resource assignment* Owning the Creative Studio “designer best practices” guidance, which centralizes project file structures, file naming, resources, and SOPs for on-boarding new team members* Managing the design request queue to traffic requests and properly allocate resources across our internal designers and external agencies, while being able to vocalize if requests are misguided or uninformed (and escalating those that do not adhere to brand guidelines, fall within internal or external capabilities, or provide sufficient time and/or budget)* Effectively communicating and ensuring the visual design represents the desired message within brand guidelines* Providing design feedback and approvals on certain projects as proxy for our Art Director and/or Creative Director Basic Qualifications:* Excellent working knowledge of Figma, PowerPoint, Adobe Creative Suite, including Photoshop, Illustrator, InDesign, Adobe After Effects, and Premiere* Strong knowledge of Project Management tools, such as Workfront * Minimum 5-8 years of relevant experience with visual design and digital environments* Strong time management skills and ability to be self-directed as needed, while following the SOPs * Strong portfolio with engaging, diverse designs in the digital space, demonstrating a passion for motion and visual design and attention to detail* BA/BS in Visual Arts/Design or equivalentPreferred qualifications:* Motivated, solution oriented, organized, and accountable for their work and that of the team* Ability to animate within PowerPoint directly * Knowledge of Adobe Workfront A day in the life* You ensure overall alignment to scope and milestones, communication trade-offs, and proactively plans to maintain the priority of the brand and/or creative strategy throughout the design process* You are comfortable navigating ambiguity, drawing upon your expertise and design process to create structure and proactively plan ahead, peek around corners, and can see the next step (even when it doesn’t exist yet)* You are skilled in determining complex tradeoffs to prioritize resources and scalable solutions* You identify inefficiencies and remove bottlenecks, and are able to find a path forward in difficult situations* You define and independently manage escalation paths at critical milestones, and anticipate and mitigate potential blockers across all phases of a project* You introduce, develop, and ensure best design practices and processes, and communicate quality expectations organizationally* You have an eagerness to collaborate across disciplines with team members at all levelsBASIC QUALIFICATIONS- Have an available online portfolio- 5+ years of design experience ...

Sr. Electrical Engineer Manager, DC Design Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for engineers and leaders with hands on electrical design experience. If you can design an electrical system, have an understanding of the critical equipment needs for a data center, understand the constructability of varying designs, and lead an electrical design team you may be a good fit. . Engineers will be responsible for taking designs from concept to the permit and construction document set. You must be capable of leading a team to define critical equipment specifications and approve equipment submittals. Engineers will directly support construction and be a part of the process from site selection review through commissioning and ultimately turnover. Engineers at Amazon work to design resilient, cost effective electrical distribution systems. As engineers at Amazon we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon you have the ability to drive change and define/design the systems our customers rely on. As an electrical engineer at Amazon you will be working with other internal groups as well as external groups including utilities, manufacturers, vendors, and contractors. If you are a creative, smart and driven individual that enjoys working with complex problems we want YOU! At Amazon you will be responsible for working on multi-million dollar designs that support our array of businesses and wide variety of customers. Amazon has a global presence. This position is based out of Herndon, VA, Austin, TX, Seattle, WA or Columbus, OH. Travel to our data centers (located throughout AMER region), yearly team off-sites and vendor factory visits are required. Domestic travel could be up to 20% of your time. International support will be part of the job and some international travel will be necessary. Support could consist of working on international teams and could require developing schematic and design document packages. An understanding of international electrical design requirements is helpful but not necessary. Key job responsibilitiesThe Sr. Electrical Engineering Manager will be responsible for the following:- Leading a team of electrical engineers in the design of data center critical infrastructure systems.- Facilitating weekly meetings with staff, resource planning, evaluating external consultants, addressing design issues and be responsible for the quality of electrical engineering designs.- Drive process improvements within your team.- Be a leader within the group as well as within internal and external teams that support the data center.- Work with internal teams to understand user requirements.- Participate in site selection reviews.- Data center electrical designs and collaboration with other disciplines to create a construction document set.- Creation of designs which meet or exceed our quality requirements and fall within our budgetary requirements.- Work with regional vendors and manufacturers to specify the appropriate electrical equipment.- Work with local utilities to understand and define site utility requirements.- Work with local agencies having jurisdiction to ensure compliance with federal, state and municipal requirements and building codes.- Review and approval of equipment submittals.- Define project scope and provide technical support for information requests prior to, and during construction phases.- Work with commissioning teams to properly test and validate installation, operation, and performance of electrical systems.- Ability to work on concurrent projects in multiple geographical regions.- Travel to sites for site review and work with onsite field engineers, as well as provide engineering evaluations, electrical systems audits, and startup as needed.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in an electrical engineering, or 12+ years of related electrical experience including a minimum of 5 years of data center design experience.- Cumulative 7+ years of experience with industrial or commercial electrical design experience.- Minimum of 5 years managing a team of engineers.- Minimum of 5 years experience developing design documentation (plans, specifications, etc) for construction and/or permitting. ...

Senior UX Designer, Prime Video, Prime Video

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite shows, movies, teams, and products by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. And we're just getting started.The Prime Video UX team is seeking a problem-solving Senior UX Designer to deliver the future vision for how customers discover and watch their favorite content. You'll design innovative interaction experiences that help to shape the future of entertainment.This role is for a hands-on designer who can establish a vision and strategy for our experiences, while leading the delivery of wireframes and visual designs, prototypes and specs for experiences across all Prime Video-supported devices. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.Key job responsibilities- Analyze customer problems and design delightful solutions with measurable impact.- Work closely with product and business teams to develop use cases and high-level requirements.- Create design artifacts like user flows, wireframes, visual mocks, and prototypes to communicate your ideas.- Develop and maintain detailed user-interface and interaction specifications.- Independently present work, socialize ideas, and manage stakeholder expectations.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.- Measure the success and effectiveness of UX innovations.A day in the lifeThe Senior UX Designer for Prime Video will be tasked with solving some of our most complex customer problems daily. You are expected to approach problems with a customer-centric mindset first and design solutions that solve for those customer problems. Day-to-day, you will collaborate with other designers, UX Researchers, Product Managers and Engineers to evolve our content discovery experience.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Figma, Sketch, Photoshop and Illustrator- Knowledge of usability principles and techniquesPREFERRED QUALIFICATIONS- Experience defining and maintaining design patterns and UX standards- Prototyping in HTML, JavaScript, CSS or with other design applications.- Experience in delivering design solutions for projects of large scope and complexity- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey mapsType @ to insertKey job responsibilities• Analyze customer problems and design delightful solutions with measurable impact.• Work closely with product and business teams to develop use cases and high-level requirements.• Create design artifacts like user flows, wireframes, visual mocks, and prototypes to communicate your ideas.• Develop and maintain detailed user-interface and interaction specifications.• Independently present work, socialize ideas, and manage stakeholder expectations.• Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.• Measure the success and effectiveness of UX innovations.A day in the lifeThe Senior UX Designer for Prime Video will be tasked with solving some of our most complex customer problems daily. You are expected to approach problems with a customer-centric mindset first and design solutions that solve for those customer problems. Day-to-day, you will collaborate with other designers, UX Researchers, Product Managers and Engineers to evolve our content discovery experience.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar ...

Sr. UX Researcher, Device Design Group

Amazon’s Device Design Group has launched revolutionary products like Echo, Fire TV, Alexa Communications, and more. Within DDG, the DDG UX Research (UXR) team enables Amazon’s Devices and Alexa business to make informed decisions based on sound mixed-method research. We are looking for an experienced and motivated Senior UX Researcher to join our growing team of mixed-methods researchers, and raise the bar on how we gather and apply customer insights at Amazon. If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with a diverse set of highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team.Key job responsibilities- Use your knowledge of behavioral science research methods and experimental design to lead research initiatives that align to and inform business strategy and goals. - Use your communication, presentation, interpersonal, and analytical skills to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Help product teams and leadership determine the right research questions to ask.- Define and execute (and, as necessary, invent) research methods appropriate to the questions at hand, including but not limited to field research, surveys, lab studies, remote testing, and A-B tests.- Provide focused, insightful, and actionable findings by quickly and thoroughly analyzing a wide range of primary and secondary data types.- Translate insights into measurable customer experience outcomes aligned to business goals.- Work with design, product management, engineering, and marketing partners to develop innovative end-to-end solutions that address top outcomes. Iteratively design and test these solutions until outcomes are achieved or hypotheses are proven wrong.- Advance the development of insight-based knowledge management frameworks used to drive decision-making and prioritization of investments.A day in the life- The successful candidate will be nimble, creative, and have a pragmatic approach to product/design user research. - Define and build strong heuristic user research frameworks for the design team to leverage.- Provide world-class expertise to the UX Research team and raise the UX research bar with regard to mix of methods based on research questions, timeline and resourcing.- The Senior UX Researcher will work on overlapping projects, so strong organizational skills with the ability to multi-task are critical. About the teamThe Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.BASIC QUALIFICATIONS- 7+ years of experience conducting UX research in a consumer-facing product development environment- BS in Cognitive or Experimental Psychology, Human Factors or similar.- Experience with experimental design, ethnographic techniques, contextual inquiry, user-insight generation, and related methodologies with demonstrated results. ...

Senior UX Designer, Payments, MAPLE

Amazon’s Payment Products team is looking for a highly motivated, customer-focused UX designer to drive engaging user experiences and push the limits of what customers expect from a modern credit solutions. You are a designer with experience working on real products that people use every day. You are an organized self-starter that can deal with ambiguity and are always on the lookout for ways to improve the customer experience. You are an excellent collaborator and have no problem presenting—and defending—your ideas to other designers, product managers, and company leaders. You understand the value of user testing and prototyping, and thrive in a fast-paced, startup-like environment. Above all you are passionate about solving real problems for real people through research, design, and iteration.You will work with other members of the design and product teams to create experiences that are engaging, useful, and solution oriented. You will use market analysis, customer feedback, data analytics, and usability findings to tailor your designs to the customer in order to best solve their problems. You will be responsible for developing your ideas from concept to completion, presenting them to stakeholders for approval, and working directly with developers to bring them to life.Key job responsibilities- Work closely with product owners, software developers, researchers, and other designers to create innovative design solutions that impact millions of users.- Deliver end-to-end design of medium-to-large-scale projects, using market analysis, site data, customer feedback, user research, and technical constraints/opportunities to inform design decisions.- Translate complex customer interactions into simple, engaging user-centered solutions.- Quickly and thoroughly create user flows, wireframes, low-fidelity and high-fidelity design mockups, and interactive prototypes.- Assess and analyze current site data and user behavior to understand target users deeply by developing and working from user profiles and conducting task analysis, creating user scenarios or user stories, and helping to create and analyze user research.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.- Refine, maintain, and enforce current design guidelines and strategies.- Work on multiple projects concurrently while handling different types of design requests.- Adeptly handle changing priorities throughout a product life cycle.- Work collaboratively with engineers, product managers, executives, and other designers in overseeing design throughout the planning and development lifecycle for interfaces to help define best-in-class user experiences.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe are a customer obsessed team within Amazon focused on creating the best in class experiences for our customers. We have big ideas, and are willing to take risks in order to realize them. We are small enough to move quickly while enjoying the stability that comes with being an industry leader. We tackle modern, complex problems in innovative ways and create software that improves people’s lives.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

UX Designer, AWS Game Tech

At AWS Game Tech, our vision is to lead the future of immersive experiences by providing the tools and technology for anyone to create, scale, and deliver rich, interactive content across industries.We are looking for a UX Designer to create immersive, user-centered experiences for both gaming customers. In this role, you will design intuitive, scalable services that empower developers and studios to build engaging, cloud-connected experiences. You’ll work closely with cross-functional teams to deliver solutions that simplify complex workflows, enabling content creators to focus on bringing joy to their players. Join us to help shape the future of game development through customer-focused design and innovative problem-solving at scale.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Design user experiences from research and strategy to prototyping and testing, applying user-centered design principles.- Conduct in-depth user research (e.g., interviews, usability testing, analytics) to identify needs and pain points.- Develop user journeys, information architecture, wireframes, and high-fidelity prototypes.- Collaborate with cross-functional teams (product managers, developers, stakeholders) to ensure designs align with business goals and technical feasibility.- Present pragmatic, creative solutions to stakeholders and advocate for user needs across the organization.- Apply the latest UX trends and best practices to solve design challenges and continuously improve products through user feedback and performance analysis.- Communicate design rationale clearly to technical and non-technical audiences.- Manage multiple projects with strong organizational and multitasking skills.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio ...

Sr UX Designer, Kindle Reader

Look around the next time you're on a plane, in a bus, or out at a cafe - chances are you'll see more than one person using Kindle's apps for iOS, Android, and Fire tablet or one of our dedicated E-reader devices. With millions of active users, and top-rated apps on all major platforms, this is your opportunity to join a team shipping exciting new features and class-leading experiences at scale to a dedicated and passionate customer base. The Kindle Design Studio is seeking a talented, creative, and customer-obsessed Senior User Experience designer to join our team.A day in the lifeLove creating high-bar, high-visibility UX and UI? Interested in the unique challenges and opportunities of designing for Kindle reading experiences? We offer a creative and ownership-centric work environment where you’ll be driving a key part of the core Kindle experience as you help Kindle deliver on the promise of making every book in every language available on demand, everywhere customers want to read.You are strategic and highly collaborative and will work closely with a team of passionate designers, user researchers, product managers, and software developers to create the interaction flows, visual style, and assets for new and existing applications and experiences.About the hiring groupWe are a diverse, collaborative group with a passion for crafting exceptional experiences. We aspire to help our customers find and read the content they are most passionate about and provide them with an opportunity for education, escape, and self-reflection in a complex world. We hope you'll join us.BASIC QUALIFICATIONS- 8+ years of UX designer or interaction designer experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...