Design

We are looking for an innovative Retail Store Design Program Manager to join Worldwide Retail Growth and Development! The Worldwide Retail Growth and Development team is responsible for the strategic planning, acquisition, design, construction, launch, and maintenance of Amazon Worldwide Grocery Stores' real estate assets. This role will build and iterate processes and mechanisms to streamline Design workflows, manage the pipeline of projects while evaluating and removing blockers to achieving critical path milestones, and manage stakeholder input to programmatic and site specific design drawings. The ideal candidate for this role will have extensive experience in retail store design, program management, and project management. We are looking for someone who can develop best-in-class processes, mechanisms, and can effectively drive multiple projects through phases of design and permitting. This position will collaborate with and be the primary POC for internal and external stakeholders including Construction, Merchandising, Operations, and Real Estate. Outstanding communication skills, both written and verbal, are a must. Key job responsibilities•Develop mechanisms and templates to effectively gather and translate business requirements into design standards, and ultimately into site specific drawings•Manage and organize forums for stakeholder and leadership reviews of program and site-specific design drawings. Ensure drawing changes are communicated to stakeholder teams and cost impacts are account for•Manage the critical path and key milestone dates of projects in development and ensure design dates are met. Act as primary POC with internal and external stakeholders to remove blockers and coordinate deliverables•Coordinate with Estimating and Construction teams on budget considerations and identifying opportunities for value engineering for specific projects•Support program-wide cost-to-build reduction initiatives, collaborating with Design, Construction, and Estimating to identify opportunities to reduce build costs while maintaining program requirements•Providing clear and concise communication and reporting with cross-functional teams and senior leadership•Manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills to ensure on time delivery and adherence to budgetsBASIC QUALIFICATIONS- 6+ years of design experience- Experience understanding needs of business and end customers and translating them into right solutions- Experience gathering and analyzing large amounts of data and delivering continuous business improvements ...

Are you inspired by invention? Is problem solving through collaborative teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart, collaborative team of doers that work passionately to apply leading edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.The Solutions Design Team is searching for an innovative and solutions oriented engineer to help design our next generation Amazon Fulfillment Centers (FCs). A successful candidate will have a passion for creating high-performance physical systems, a strong technical problem solving ability, excellent project management skills, the ability to effectively communicate with and influence decision-makers at all levels and an internal motivation to deliver results in a fast-paced and often ambiguous environment. Amazon Robotics culture encourages innovation and expects engineers and managers alike to take a high level of ownership in solving complex problems.Key job responsibilitiesThis role will be directly working on combining latest industry technologies, best practices combined with Amazon's performance optimization goals to design new state of the art robotic material handling systems. The day to day responsibilities include:• Evaluate and create physical processing and material handling solutions using modern technology, robotics and data analytics to meet the product flow requirements based on Amazon design principles.• Identify and analyze key operational and financial metrics as part of program and feature selection in order to drive smart decisions.• Coordinate and collaborate with systems and operations engineering teams to develop product features and optimize the performance of the FCs.• Manage and support multiple projects and tasks simultaneously and effectively influence, negotiate, and connect and communicate with internal and external business partners, contractors and vendors.• Develop models as required to solve complex problems.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s degree in engineering, operations, or a related field- 8+ years as an industrial engineer, process engineer, systems engineer, manufacturing engineer, project manager or related occupation.- Experience using MS Excel, MS Project, AutoCAD and commercial off the shelf technologies such as Tableau, SQL, etc ...

The WWDE CAD team is looking for a 3D CAD Engineer with a strong attention to detail and parametric modeling experience to work closely with Industrial Design Engineering partners to establish and maintain design standards. These standards will be comprised of geometric models of material handling equipment at the component and sub-system level, as well as fully annotated shop-drawing like packages. The 3D CAD Engineer will be creating new families, assembling sub-systems, and creating drawing sheets in Revit, with attention to levels of detail and maintaining drawing standards. Additionally the 3D CAD Engineer will drive process improvements and help build better connections with partner teams.The ability to work within and across large, independent teams across regions is a must. An implicit understanding of the balance needed between design creativity, technical development, communication and partner engagement will be required. The role will require working with ambiguous directions and technical details to create models and drawings that will become standardized and scalable for use by multiple different stakeholder teams.Key job responsibilities• Creation of sub-system design standards consisting of material handling equipment and modules• Drawing sheet creation consisting of dimensioned and annotated views, notes, and tables.• Creation of Revit families for complex systems• Work independently with engineering teams to gather design inputs from multiple sources• Running design review meetings with engineering partners to ensure accuracy of designs/drawings.• Identifying opportunities to develop standard work practices for 3D workflows• Driving innovation in work processes related to the creation and maintenance of specifications.• Managing multiple simultaneous projects and ensuring projects stay within provided timelines.BASIC QUALIFICATIONS• Bachelor’s Degree in Mechanical Engineering or other STEM field.• 2+ years working in a fast-paced 3D design environment.• Experience creating deliverable packets with multiple views while following templates and standards.• Experience with parametric solid modeling. ...

We are looking for a strategic Senior Manager of UX Design to lead a team of talented designers crafting thoughtful consumer-facing experiences within the Amazon's Buy with Prime design team. Buy with Prime allows millions of U.S.-based Prime members to shop directly from brands' online stores while getting Prime shopping benefits with the convenient and trusted experience they expect from Amazon. In collaboration with our partner platforms and brands, we want to ensure that the Prime experience seamlessly enhances carefully curated shopping journeys, while aligning with their values. You will work with our internal teams and our external partners at e-commerce service providers or marquee brands to integrate Prime experiences into their consumer offerings.To be successful in this role, you must be an empathetic leader who prioritizes the success of their team, has a proven track record in coaching and mentoring highly motivated designers, excels at creative problem solving, working through ambiguity, and setting up structure to meet long-term business goals. You will not only help scale the team, but work with leaders at well-established e-commerce partners to achieve harmony between their shopping experiences and our solutions. Strategic management and influencing teams is critical to be successful in the role.Our team consists of highly specialized UX Designers, Visual Designers, Researchers, and Program Managers, collaborating with internal and external teams to deliver innovative customer-facing experiences to Prime members. As a Senior UX Design Manager, you will lead a team of individual contributors, often working across disciplines, to support a suite of products within the Buy with Prime program. You will be responsible for defining the end-to-end customer experience vision and ensuring its delivery across your team. You will drive clarity in complexity, reduce bureaucracy, and remove blockers to move the organization forward. Importantly, you will set the CX bar for your organization, champion continuous innovation, and drive better customer experiences across our product and engineering teams. You will insist on operational efficiency, create mechanisms to measure and drive influence and impact, and build strong, diverse teams with complementary skills.If this sounds interesting and motivating, we would love to talk to you!Key job responsibilities* You are a role model, mentor, and motivator* You are invested in growing people, developing talent, and creating an inclusive and inspiring environment* You bring deep expertise in multiple facets of UX design: interaction models, prototyping, visual and motion design, IA and design systems. * Drive consensus on design decisions through application of usability heuristics and data* You prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment* You work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives* You are comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure. You proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet)* Build and communicate empathy for the end user, aligning cross-functional peers on similar goals* You develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwiseAbout the teamThe Buy with Prime UX team’s mission is to craft experiences, enabling every entrepreneur in the world to reach every customer in the world through every channel they can imagine. We work backwards from customer needs and apply insights-driven decision making to articulate a north star vision, clarify product strategy, and define a near-term MLP that is intuitive, accessible, and scalable. We ruthlessly prioritize effort based on business needs and customer impact, establishing durable mechanisms to increase designer efficiency and raise our quality bar. Finally, and perhaps most importantly, we invest in the well-being and professional development of our people and maintain a transparent, empathetic, and collaborative culture.BASIC QUALIFICATIONS- 10+ years of design experience- 5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience- Experience leading design teams of 5 to 10 or more direct reports- Experience leading a diverse team in the delivery of experiences from end to end (user flows, wireframes, high-fidelity visuals) ...

Amazon's Devices and Services Design Group (DDG) is seeking a Principal Design Program Manager to drive strategic planning across the organization. This role will be responsible for working with partners and stakeholders to define and manage priorities for the org and the operating model to support them. In order to be successful, this person will need to bring along cross organization stakeholders to gain their buy-in and support. The ideal candidate will exhibit leadership, high judgment, the ability to influence, and exceptional organization and communication skills.In this role, you will collaborate closely with designers, researchers, engineers, product managers, and other cross functional partners. You will combine expert program management skills with a passion for user experience to help teams across Devices and Services improve the designs of Amazon’s products and services. You will need to manage communications across levels and organizations within Amazon to ensure awareness, understanding and alignment with organizational and business priorities.Key job responsibilities- Strategic Planning: Mitigate ambiguity in studio-wide planning by creating strategic short- and long-term plans.- Goal Creation and Guidance: Manage studio-wide key performance indicators to track and enhance DDG success.- Operational Modeling & Measurement: Direct the analysis and improvement of organizational workflows to enhance planning and ensure scalability.- Change Management & Leadership: Craft comprehensive change management strategies for new initiatives, leading operational transformations with an emphasis on minimizing disruptions and maximizing adoption.- Executive Reporting: Regularly provide data-driven updates to senior executive leadership regarding team performance and the impact of operational strategies.- Communication Strategy: Consistently communicate the status and activities of the organization in a clear, concise, and business-oriented manner, while maintaining strong relationships with DDG and D&S partners.- Professional Development and Mentorship: Promote the growth and development of the design team through targeted training programs and mentorship opportunities, cultivating a culture of continuous learning, improvement, and self-sufficiency.About the teamThe Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.BASIC QUALIFICATIONS- 8+ years of UX Design Project/Program Management and/or Design Ops experience in design organizations- 8+ years of working cross functionally with design, product and tech teams experience- Experience operationalizing and maturing UX Design organizations within a complex and ambiguous corporate environment.- Experience owning program strategy and end to end delivery, including defining program requirements and using data and metrics to determine improvements- Experience working with, presenting to, and influencing senior executives up to VP level ...

Amazon Advertising's Brand Innovation Lab is seeking a talented and passionate Senior Design Technologist to craft customer-obsessed digital experiences. Our team is dedicated to helping advertisers promote their brands on Amazon in innovative and creative ways.Applicants should possess a comprehensive understanding of the current and emerging trends in web technology, with a critical awareness of their implications on user-centered design. You should have strong communication skills and expertise in a wide range of technologies, including React/JavaScript/NodeJS, HTML/CSS, XML/JSON, Adobe Creative Suite, WCAG AA/accessibility standards, and GenAI/LLMs. Experience with Figma and AWS is also required.You are customer-obsessed, detail-oriented, and adept at working on highly technical teams while collaborating effectively with non-technical creative counterparts. You excel in improving team standards, writing thorough documentation, and managing multiple projects in a fast-paced environment with a high degree of autonomy. You can translate business requirements into exceptional customer experiences by prioritizing the customer perspective and maintaining relentlessly high standards.Equally passionate about design and development, you possess strong front-end development skills, a creative problem-solving mindset, and a keen eye for world-class functional design. You will contribute disruptive ideas for conceptualizing, creating, and delivering branded shopping experiences for millions of customers worldwide. Your work will span across platforms such as desktop, mobile, Fire tablet, Fire TV, Alexa, Twitch, Amazon Live, and other Amazon properties.To apply, please include your online portfolio and examples of your processes to demonstrate your suitability for this role.Key job responsibilities- Own the end-to-end development process and deliverables from a design and technical perspective and deliver high quality, bug free code.- Provide design and technical leadership; work closely with business teams in development of campaign strategy, use cases, and technical requirements- Concept first-to-market innovations that utilize Amazon’s canvas alongside creative counterparts- Prototype new features and products, tackling ambiguous challenges that affect the global team.- Optimize internal processes and tooling for broader impact, strategically aligning initiatives to maximize revenue and influence- Present work to peers, product teams and Senior leadership- Provide leadership, mentor, and coaching to your immediate and extended team on the latest industry trends, tooling, and best practices in web development and design- Expand your influence by collaborating with partner teams, increasing productivity and effectiveness within the Brand Innovation Lab.A day in the lifeAmazon Brand Innovation Lab's Design Technology team works on custom development and prototyping with advertisers, 1p teams, and agencies. We focus on the conception, prototyping, and execution of branded custom experiences across the Amazon canvas. In agencies, such roles are often called Creative Technologists.You will split your time between execution and strategy. You will contribute to the definition of new ad products, pre-sales prototypes, and custom campaign executions, all while working directly with Art Directors, Copywriters, Creative Directors, Interactive Experience Designers, Product Managers, Producers and Account teams.You will lead the research, prototyping, and development of large, first-to-market digital experiences that set new standards for design and technical excellence. This role requires a blend of tactical expertise and strategic influence to amplify your impact across global teams and projects. You will play a pivotal role in shaping how brands are perceived and interacted with on Amazon’s many surfaces at a global scale.About the teamYou will work under the guidance of Brand Innovation Lab's Global Head of Design Technology and Experience Design, collaborating closely with other creatives (including art directors, copywriters, and fellow designers), design technologists, and program managers. Additionally, you will be responsible for communicating with both internal partners (including Sales, product, and engineering teams) and external stakeholders to deliver innovative results through all stages from concept development to final execution.BASIC QUALIFICATIONS- 4+ years of front-end technologist, engineer, or UX prototyper experience- Have an available online portfolio- Have coding samples in front end programming languages- Experience developing visually polished, engaging, and highly fluid UX prototypes- Experience collaborating with UX, Product, and technical partners ...

The Amazon Devices Customer Insights & UX design team seeks a thoughtful, creative, and passionate Sr. UX Designer to be a part of our team as we define how Amazon Devices customers discover, learn about, purchase, and get the most value out of their devices. We are a global organization building platforms and programs to support the sale of and engagement with Amazon Devices including Alexa and Amazon Echo products, Kindle E-readers, Fire TV and streaming media products, Fire Tablets, Home Security and Smart Home products, and more. Join our team to help us define, design, and build next-generation shopping experiences for our customers. You'll be part of a multi-disciplinary team of designers, researchers, and technologists that can envision, create, and execute ideas from start to end.As Sr. UX Designer, you will own online shopping and brand-building inspirational and educational experiences for Amazon Devices, defining and designing interfaces across platforms (desktop, tablet, mobile) and channels (amazon.com, internal tooling) that scale. You will tackle our most difficult customer problems as they discover, evaluate, and purchase Amazon Devices and work with a high degree of ambiguity, designing best-in-class consumer experiences (user interface designs, interaction models, prototypes, etc.) in a fast-paced, startup-like environment. You will influence strategy and work closely with product management, engineering, marketing, creative direction, brand strategy, research, and company leaders to successfully go from early-stage concepts to launch, and support new Amazon Device launches as innovative technology is released to the public. You will act as a “bar raiser” for the work deployed from the User Experience team to external and internal customers and create mechanisms, frameworks, and design systems to maintain a high bar across the User Experience team. You will be an Amazon Devices “ambassador,” driving cross-organizational collaboration and sharing, and evangelize the UX work the team is doing to drive best practices throughout the company.You must be responsive, flexible, and able to deal with ambiguity, stakeholder complexity, and the fluidity of emerging technologies within an open and collaborative peer environment. You will visualize experiences in the abstract and drive that vision into solid design deliverables that achieve the customer goals and business requirements.Key job responsibilities• Collaborate and work cross-functionally with design, research, product, creative, brand, and engineering teams from design concept to design solution, setting UX guidelines, creating assets, and aiding in bug fixes to ensure bar-raising quality all the way to market.• Create the vision for developing, communicating, and implementing the user experience and follow through with the processes and tactics to fulfill the vision.• Oversee close coordination with product managers to develop a shared vision and lead the process to define the experience and design to deliver on the product’s objectives.• Use data (metric tests, usability studies, usage data) to identify opportunities and inform decisions.• Create pattern libraries, templates, and tools for a variety of users on our platform.• Identify and utilize common patterns for mobile, desktop, and e-commerce platforms.• Consider how emerging technologies can unlock new customer experiences and scale business operations.• Consider the internal tooling required to support front-end customer experiences.• Inspire, mentor, and lead a variety of designers on the User Experience team.• Work strategically with executives and team members across the organization.• Develop and nurture relationships across the team, Amazon, and disciplines to promote collaboration and efficiency on Amazon projects.About the teamWe are a global organization spanning market research, UX research, and UX design that leads the strategic direction, design strategy, innovation, and customer experience for the Devices shopping experience on Amazon.com and automation & scaling tools. We execute market & UX research that informs Device hardware, software, marketing strategies, and shopping customer experience. We design platforms and programs to support device sales and engagement in e-commerce across shopping platforms, and execute ideas from start to end. We strongly believe in a collaborative team culture and encourage cross-team partnership and bonding to drive innovation and maintain a safe and inclusive community.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience in delivering design solutions for projects of large scope and complexity ...

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create innovative tools?The Advertising User Experience team is looking for a a thoughtful and passionate Sr. UX Designer who sees technology as a way to re-imagine advertising experiences. We are a diverse team, building cutting edge tools and systems to simplify and optimize advertising as well as opportunities to measure, control, and innovate experiences of consumers with advertising. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.As a Sr. UX Designer you’ll own the definition and design of how advertisers build, manage, and scale their business with Amazon Ads. You will be involved in all aspects of product development, from first brainstorming sessions to working with product management, user research, engineering, and company leaders and will tackle some of our most difficult advertising challenges. You will work in a fast paced and innovative industry, where ideas evolve and concepts turn into real solutions quickly. As a responsive and trust-building leader of the space, you must be able to handle ambiguity, program complexity and changes in emerging technologies and ensure design-led design programs drive change.Key job responsibilities- Collaborate and work closely with product management, engineering, sales, and research from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing, as well as establish best practices for interaction models and user interface designs throughout the team.- Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization through excellent communication, presentation, interpersonal and analytical skills.- Earn trust with product managers to develop shared vision and use research and data to identify opportunities and inform decisions. BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Excellent communication, presentation, interpersonal and analytical skills ...

The Amazon Device and Services Design Group (DDG) creates revolutionary products used by millions of customers around the world every day - including Echo, Fire TV, Alexa Communications, and more. Within DDG, the DDG UX Research (UXR) team enables Amazon’s Devices and Alexa business to make informed decisions based on sound mixed-method research and analytics. We are seeking an exceptional Sr. UX Researcher to partner with our Design team responsible for informing mid-to-long term strategic planning. This role will report to the Head of Futures Insights. If you are passionate about using research to inform early strategic decision making, enjoy collaborating closely with diverse and highly skilled researchers, designers, product managers, and engineers, and like your efforts to translate into real world impact, we want you on our team. This role is based in the Device Design Group’s Seattle location, but we are open to considering placing well qualified candidates in our London, UK studio. Key job responsibilities- Help build and sustain a program for collecting, synthesizing, and communicating foundational insights on human needs and motivations, and sociocultural trends, to inform mid-to-long term planning efforts of DDG and its product line partners. - Partner deeply with the DDG Design Futures team to inform and shape mid-to-long term (2-5 year) concept development and experience roadmaps.- Help leadership determine the right research questions to ask, creating long-term research roadmaps that align to and inform business strategy and goals.- Synthesize primary and secondary data to perform quick and thorough analyses leading to focused, insightful, and actionable findings.- Define, invent, and execute research methods appropriate to the questions at hand, including but not limited to ethnographic and survey techniques.- Translate insights into operational criteria aligned to business goals.- Advance the development of insight-based knowledge management systems to drive organizational decision-making and prioritization of investments.- Persuade decision makers to take aligned action on research findings – inspire them and help them internalize opportunities to delight customers and differentiate our offerings.About the teamThe DDG UXR team is comprised of more than two dozen highly capable and collaborative ethnographers, psychologists, and research scientists. With the support of a dedicated research operations team, we execute and synthesize human research that provides the business with a deep understanding of the motivations, behaviors, needs, and capabilities of current and potential customers. We reveal insights that clarify opportunities and inspire innovation, and translate these insights into operational outcomes. We then partner to iteratively design and test solutions until outcomes are achieved or hypotheses are proven wrong.BASIC QUALIFICATIONS- 6+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.- Strong portfolio that illustrates how your research has informed strategic decision-making.- Working knowledge of a full range of UX research methods, with deep expertise in early-phase qualitative methods, and the proven ability to execute the right methodology to get the needed result.- MS in Anthropology, Psychology, Sociology, or a related field. ...

As a UX Designer on this team, you will support and work alongside other product designers across the full spectrum of the UX design process from discovery and research to concept development, wireframes, and high-fidelity mocks spanning multiple platforms. In collaboration with business leaders, engineers, product managers, and other UX and visual designers, you will work from defined requirements to pressure test ideas through tactical visual execution. To be successful you must be a critical, inventive thinker with clear design chops, an excitement for understanding and using data, and an ability to communicate your ideas effectively. Being a big music fan would be a big plus.Key job responsibilities- Leverage templates to create process flows, conceptual diagrams, wireframes, and mockups to effectively communicate high-level design strategies.- Quickly iterative on user flows, wireframes, high fidelity mockups, prototypes, and visual design specifications with Design, Product, and Engineering teams, as well as business stakeholders and executive leadership.- Incorporate customer feedback, technical constraints, and usability findings into design.- Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.- Provide feedback and contribute to a central design system.- Be resourceful and creative to overcome obstacles and turn challenges into opportunities.A day in the lifeIn this role, a UX Designer will work closely with design, product, research, engineering, and other teams across Amazon Music to iterate on existing experiences and deliver new features that delight customers.About the teamAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.BASIC QUALIFICATIONS- 2+ years of design experience- Have an available online portfolio- Experience with Figma and other prototyping tools. ...

Digital devices play a role in almost everyone’s lives these days and, of course, we use our devices to view, read, or listen to our favorite content. You’ve probably helped family or friends connect a device to their wifi or sync a playlist right? We know troubleshooting tech can be challenging, that’s why we’re looking for a UX Designer to help raise the device support and customer service bar for the Digital Devices and Alexa Services Associate experience team. You’ll work closely with a team of smart, passionate designers, user researchers, UX writers, product managers, and developers to drive a design process that always works backwards from the customer to deliver great results. You'll do great in this role if you are:* Able to carefully balance associate needs, business goals, and technical constraints * Passionate about creating elegant, simple to understand designs * Excited to dig into challenging problems and ask a lot of questions to get to the root of the problemKey job responsibilities- You'll bring user-centered design skills and business knowledge to translate conceptual ideas into design solutions that improve the overall customer service experience. - You'll work with our key partners, research, product owners and engineers to understand the customer need and deliver strategic design experiences. You are able to assess trade-offs and adapt your solutions to meet the needs of multiple stakeholders. - You'll ensure that design solutions consider customer and associate feedback, metrics, and usability findings. - Contribute to the studio’s best practices for UX design while continually advocating for design thinking, process, and craft throughout our organization. - Work with tech partners to understand the data produced by a device and clarify the insights to be shared with customers. - Demonstrate systems-level design thinking, delivering design solutions that scale.A day in the lifeThis role is supporting the Digital Devices and Alexa Services (D2AS) team. D2AS works to improve associate and customer experiences, eradicate defects, and innovate on behalf of Worldwide Customer Service technologies. Digital Devices and Alexa Services own the associate experience assisting customers in getting the most out of their Amazon devices, subscriptions, and digital products. Some ways our associates aid Amazon customers include helping them troubleshoot complex ecosystems, providing continued feature education, and working to resolve any other issues that may come up with D2AS owned products. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThis role is part of Amazon's Customer Service UX Studio (CS-UX), which drives UX Design excellence across Worldwide Customer Service. CS-UX studio is a group of UX researchers, writers, producers, and designers who partner closely to build high quality end-to-end experiences for our customers. The studio works on a diverse product set which includes customer-facing, self-service solutions, customer service agent tools, driver support, and internal operational tools.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio ...

Amazon Ads is looking for a Senior Principal, UX Designer to join us as we innovate and streamline campaign planning, management, and reporting experiences, making the complex seem simple. You’ll be involved in all aspects of product development from brainstorming the next innovation to working collaboratively with user research, engineering, product management to bring it to life.We are looking for a UX Leader who loves learning, and is passionate about conceiving experiences in the abstract and then driving that vision into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes. You have comprehensive understanding of the current state of web technology and best practices, with a critical awareness of implications on user-centered design and functionality. You are detail-oriented, comfortable working on technical teams, skilled in using data to make decisions and able to thrive in a fast-paced environment.At Amazon we put our customer’s first in everything we do – including our advertising programs. We are investing heavily in building solutions that enable brands to connect with their customers—globally and at scale—where they shop, read, watch videos, and share online. The Ads UX (AUX) team excels at distilling the needs of a diverse user base into experiences that balance efficiency with robust utility.Key job responsibilities* Own the UX of an emerging product with impact across Amazon* Create user-centered designs by considering market analysis, data, customer feedback, user research and technical constraints/opportunities.* Quickly and thoroughly create user flows, wireframes, design mockups, and prototypes to effectively conceptualize new product initiatives.* Thoughtfully simplifies and distills complex processes into intuitive and elegant UI.* Establish and maintain detailed user-interface patterns and specifications—working closely with developers to see your design through to deployment.* Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.* Partner closely with other product and design teams across Amazon* Mentor junior talent* Examples of shipped work across multiple platformsAbout the teamAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions with the goal of helping our customers find and discover anything they want to buy.BASIC QUALIFICATIONS- 15+ years of experience as a user experience designer, interaction designer, product designer or similar role designing mobile, web, and/or other applications- An online portfolio of work demonstrating experience creating great user-centered design solutions across desktop and mobile devices- Excellent communication, presentation, and storytelling skills- Proven experience with rapid, iterative design and development processes- Proven track record presenting to and influencing people, from other designers to senior executive management- Experience leading projects in a collaborative multi-disciplinary team including designers, web developers, writers, product managers and software developers- Fluency in best practices for multimodal experiences and design, as well as strong knowledge of usability principles and techniques- Bachelor’s, or equivalent degree, in Design, HCI, or related field or equivalent professional experience within the design field ...

Amazon Customer Service is using generative AI to reinvent and reimagine our customer experiences. While we've made great strides in using AI to create smart, personalized, and easy-to-use self-service experiences, we believe we have only scratched the surface. We are looking for a Visual/UX Designer who can help develop a visual system that's on-brand with Amazon and will bring a high level of detail and polish to our innovative products. Key job responsibilities- Drive a visual system that brings brand consistency, polish, and familiarity to Amazon customer service experiences.- Incorporate customer feedback, technical constraints, and usability findings into design.- Produce flows, wireframes, design prototypes, and high-fidelity designs to effectively conceptualize and communicate detailed interactions.- Be a key contributor to customer service human interface guidelines.- Create detailed design specifications for engineering partners.A day in the lifeA day in the life of a Visual/UX Designer in Amazon Customer Service is fast-paced, highly collaborative, and highly focused on our customers. You will participate in meetings to review and provide feedback on detailed documentation, and lead sessions where you share customer insights, challenges, and the UX solutions you and your team have developed. You will work closely with UX researchers, writers, producers, and other designers, while also collaborating extensively with product managers, developers, and AI scientists to reinvent and reimagine solutions for our customers. And yes, our dog-friendly workplace means you might have some four-legged coworkers If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 2+ years of design experience- Have an available online portfolio- Experience with visual design demonstrated through mockups and style guides- Knowledge of design process ...

The Data Center Engineering Availability team is looking for a Maintenance Ops Readiness Sr. TPM to serve as a technical resource and leader. The builder will serve as a technical resource in the development of maintenance programs for power and cooling equipment within AWS Data Centers. This individual will be responsible for driving large-scale global projects and initiatives that directly impact availability for our customers. They will continually improve existing programs, while at the same time solve new problems. The role will require an individual who is comfortable operating in a highly ambiguous space and can deliver and define solutions to problems. They will be capable of growing and adapting their skill sets as the team scope changes. It will be expected that this individual is capable of writing one to six page narratives on efforts and present, both written and verbal, up to the Director level.This role is for Herndon, VA only and not open for other locations. This is an on-site role.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOur Maintenance Ops Readiness TPMs are individuals who demonstrate initiative and proactively seek solutions to problems.• Own and deliver large-scale and complex global engineering and operational programs and initiatives that directly impact capacity delivery and availability for our customers.• Partnering with and influence the direction of multiple engineering and operations teams within and outside of AWS to deliver complex/cross-functional projects• Mentor, train, and develop career progression for members of the organization .• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.• Develop, improve, and share operational best practices across the region and with peers globally.A day in the lifeAs a Maintenance Ops Readiness TPM, you will work closely with multiple stakeholder teams to define and implement global maintenance standards for assigned domains. You will work with software development teams to identify and implement automation opportunities, and you will explore opportunities to utilize RCM and implement CBM to your domain.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of analytical, quantitative, communication, and presentations experience ...

Amazon’s Payment Products team is looking for a highly motivated, customer-focused UX designer to drive engaging user experiences and push the limits of what customers expect from a modern credit solutions. You are a designer with experience working on real products that people use every day. You are an organized self-starter that can deal with ambiguity and are always on the lookout for ways to improve the customer experience. You are an excellent collaborator and have no problem presenting—and defending—your ideas to other designers, product managers, and company leaders. You understand the value of user testing and prototyping, and thrive in a fast-paced, startup-like environment. Above all you are passionate about solving real problems for real people through research, design, and iteration.You will work with other members of the design and product teams to create experiences that are engaging, useful, and solution oriented. You will use market analysis, customer feedback, data analytics, and usability findings to tailor your designs to the customer in order to best solve their problems. You will be responsible for developing your ideas from concept to completion, presenting them to stakeholders for approval, and working directly with developers to bring them to life.Key job responsibilities- Work closely with product owners, software developers, researchers, and other designers to create innovative design solutions that impact millions of users.- Deliver end-to-end design of medium-to-large-scale projects, using market analysis, site data, customer feedback, user research, and technical constraints/opportunities to inform design decisions.- Translate complex customer interactions into simple, engaging user-centered solutions.- Quickly and thoroughly create user flows, wireframes, low-fidelity and high-fidelity design mockups, and interactive prototypes.- Assess and analyze current site data and user behavior to understand target users deeply by developing and working from user profiles and conducting task analysis, creating user scenarios or user stories, and helping to create and analyze user research.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.- Refine, maintain, and enforce current design guidelines and strategies.- Work on multiple projects concurrently while handling different types of design requests.- Adeptly handle changing priorities throughout a product life cycle.- Work collaboratively with engineers, product managers, executives, and other designers in overseeing design throughout the planning and development lifecycle for interfaces to help define best-in-class user experiences.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe are a customer obsessed team within Amazon focused on creating the best in class experiences for our customers. We have big ideas, and are willing to take risks in order to realize them. We are small enough to move quickly while enjoying the stability that comes with being an industry leader. We tackle modern, complex problems in innovative ways and create software that improves people’s lives.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

Amazon’s Device Design Group has launched revolutionary products like Echo, Fire TV, Alexa Communications, and more. Within DDG, the DDG UX Research (UXR) team enables Amazon’s Devices and Alexa business to make informed decisions based on sound mixed-method research. We are looking for an experienced and motivated Senior UX Researcher to join our growing team of mixed-methods researchers, and raise the bar on how we gather and apply customer insights at Amazon. If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with a diverse set of highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team.Key job responsibilities- Use your knowledge of behavioral science research methods and experimental design to lead research initiatives that align to and inform business strategy and goals. - Use your communication, presentation, interpersonal, and analytical skills to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Help product teams and leadership determine the right research questions to ask.- Define and execute (and, as necessary, invent) research methods appropriate to the questions at hand, including but not limited to field research, surveys, lab studies, remote testing, and A-B tests.- Provide focused, insightful, and actionable findings by quickly and thoroughly analyzing a wide range of primary and secondary data types.- Translate insights into measurable customer experience outcomes aligned to business goals.- Work with design, product management, engineering, and marketing partners to develop innovative end-to-end solutions that address top outcomes. Iteratively design and test these solutions until outcomes are achieved or hypotheses are proven wrong.- Advance the development of insight-based knowledge management frameworks used to drive decision-making and prioritization of investments.A day in the life- The successful candidate will be nimble, creative, and have a pragmatic approach to product/design user research. - Define and build strong heuristic user research frameworks for the design team to leverage.- Provide world-class expertise to the UX Research team and raise the UX research bar with regard to mix of methods based on research questions, timeline and resourcing.- The Senior UX Researcher will work on overlapping projects, so strong organizational skills with the ability to multi-task are critical. About the teamThe Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.BASIC QUALIFICATIONS- 7+ years of experience conducting UX research in a consumer-facing product development environment- BS in Cognitive or Experimental Psychology, Human Factors or similar.- Experience with experimental design, ethnographic techniques, contextual inquiry, user-insight generation, and related methodologies with demonstrated results. ...

AWS Kumo is a fast-growing, agile and collaborative team of technologists with diverse backgrounds from all parts of the globe including United States, Canada, South Africa, Australia, and other geographies. We combine the culture of a startup, the innovation and creativity of an R&D lab, the work-life balance of a mature organization, and AWS-scale technical challenges. We own critical cloud services used by all AWS customers to build, optimize, manage, and operate at scale. Our broad portfolio of services includes AWS Managed Services (AMS), AWS Health, Trusted Advisor, Well-Architected, re:Post, Recommendations & Insights, Self-service Automation, Support Center, next generation Routing, and more, as well as all the internal tooling used by our global AWS support organization to provide exceptional customer engagement. Kumo’s product portfolio integrates AI/GenAI to provide the next generation of experiences for customers, predictively recommending solutions and proactively solving customer problems.The AWS Kumo UX team is looking for a highly experienced and motivated mixed-methods UX researcher to raise the bar on UX research at Amazon. This role will be responsible for designing and conducting UX research primarily in the early stages of the design and product cycle, with particular focus on generative research to understand user needs, customer journey mapping, understanding pain points with existing solutions, and evaluation of early concepts and prototypes. Key job responsibilities-Conduct generative and evaluative research using appropriate qualitative and quantitative methods to produce actionable insights-Synthesize research insights and distill them into compelling narratives that frame problems, illuminate the customer needs, and lead to relevant and actionable ideation spaces-Guide cross-functional partners on the execution of research studies and the delivery of results-Advocate for innovative ideas that will delight our customers, building cross-functional alignment and driving decision-making-Present research findings and recommendations to stakeholders across varied levelsAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS-7+ years conducting UX research, across a variety of development life cycle stages-Master’s degree and/or PhD in psychology, cognitive science, human factors, HCI or similar-Skilled in generative and evaluative research methods, both qualitative and quantitative-Excellent written communication, presentation and interpersonal skills ...

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business (AB), a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Amazon Business is seeking a talented and innovative International Art Director to develop and manage style guides and creative assets for our emerging markets, including Mexico, Canada, and beyond. This role will be instrumental in creating evergreen assets and supporting high-velocity events (HVEs) tailored to these regions, all while collaborating with a dynamic global creative team and agency partners.Key job responsibilities- Develop and maintain style guides and graphics for emerging international markets.- Create visually compelling assets for both evergreen campaigns and high-profile events.- Collaborate with internal stakeholders and external agency partners to deliver impactful creative solutions.- Manage and execute projects across multiple international markets, ensuring alignment with brand guidelines and local market needs.- Partner closely with Amazon’s global creative teams to drive innovation and consistency.- Stay current with industry trends, tools, and technologies to continuously improve creative processes and outputs.A day in the lifeThis person would sit on the Amazon Business (AB) creative team and work with our International expansion (IX) team. They would partner with that team to understand the creative needs and align them to the AB brand identity. They will need to work with external agency partners to bring their concepts and the AB brand to life and ensure a high-bar of creative is being produced. They would work with the other creatives on AB to understand areas they could collaborate or partner together to share learnings and ensure a cohesive AB visual presence.About the teamThe Amazon Business (AB) creative team owns all of the creative for the AB brand. We partner with all-up amazon branding team to ensure we align with other amazon brands but have a lot of autonomy within our world. The team has project managers, other creative leads, and video leads and we pride ourselves on being collaborative and inclusive. We are the creative glue that connects many other parts of AB, so we are approachable, authentic, and problem-solvers.BASIC QUALIFICATIONS- 4+ years of experience in art direction, preferably within an advertising agency or in-house creative team- Proficiency in design tools such as Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Figma, and PowerPoint- A portfolio demonstrating exceptional creative skills, brand and customer understanding, and a history of successful art direction and visual design- Spoken language fluency in Spanish ...

We’re the Devices & Services Design Group (DDG) at Amazon. Our organization drives design innovation for Echo, Fire TV, Fire Tablets, and more. Our team is responsible for designing innovative entertainment experiences for tens of millions of Fire TV customers. We are looking for a UX Designer to drive the vision, definition and design of Fire TV experiences across devices. You will invent and deliver throughout the strategy, design, and development lifecycle to build customer-focused solutions at scale. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of ambiguity. From the beginning, you will play an integral role in defining problems, driving alignment around key customer experience outcomes, building workflows, building and testing low-fidelity prototypes, and designing delightful and highly-usable digital experiences.Key job responsibilities- Contribute throughout the entire process, from problem definition to delivery.- Use business requirements, user and market research to assist in developing scenarios, use cases and high-level requirements that align to product strategy.- Work with senior designers and partners to identify key jobs to be done.- Work with senior designers and partners to develop conceptual models that work across a system of devices.- Design the UI architecture, interface and interaction flows for new Fire TV experiences.- Explore and communicate your ideas for new experiences using wireframes, visual mockups, and prototypes.- Design highly usable digital experiences by rapidly prototyping, testing and iterating on designs with internal partners.- Develop and maintain detailed user-interface specifications and design patterns.- Effectively work with design and project managers to plan projects for effective delivery while maintaining high standards for design.- Be a passionate and effective advocate for design with non-design audiences.- Write effectively to communicate design rationales and benefits to Amazon customers.- Elevate the culture of UX thinking and design excellence.A day in the lifeIn this highly visible role, you will work on some of the most challenging opportunities at Amazon today. You will use business requirements as well as user and market research to assist in developing scenarios, use cases, and high-level requirements. On a daily basis, you will collaborate with a team of world-class multi-disciplinary designers, researchers, engineers, product managers and executives. You will use a variety of methods, including wireframes, prototypes, storyboards, high-fidelity mockups and specifications to communicate design thinking to senior leadership, engineering and product partners at every phase of product development.About the teamYou will join a team of designers working across devices to deliver exceptional customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers to learn how they are serving their customers. We work cross-functionally to craft scalable, cohesive, and usable solutions for our customers. The team makes strategic decisions that allow partners to take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best every day.BASIC QUALIFICATIONS- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Knowledge of best practices for information architecture and design- Have an available online portfolio with examples of end-to-end journeys, IA mapping, and design systems thinking. ...

Amazon Photos helps consumers preserve, organize, share, and relive their memories. The service comes with unlimited photo storage for Prime members with apps available on iOS, Android, Web, Desktop. The service is also integrated into Alexa devices such as Echo Show and Fire TV. We have ambitious goals to scale growth and adoption of the service around the world and delight our customers with a great memories product. We are seeking a Sr. Design Program Manager with strong organizational skills, great drive, and best-in-class ownership to join our growing Amazon Photos Design team. As part of the team, you will work collaboratively with designers, engineers, product management, and other program managers leading projects throughout the planning, design, and development lifecycle. As a Sr. Design Program Manager, your emphasis will be on planning and prioritization of design deliverables, schedule tracking, mitigating project risks, and collaborating with design leads to deliver innovative solutions across work streams.Are you interested in joining the team to lead Amazon Photos’ next innovation?Key job responsibilities- Partner closely with designers, leads, and managers to advocate for user centered design - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints- Put repeatable processes in place that help us plan and manage multiple parallel projects and run our business- Create and manage team backlogs, communicate status, and coordinate reviews with stakeholders and senior management - Working across teams to create strong relationships with stakeholders and senior leadership teams- Work proactively to clarify requirements and use cases, actively seeking clarification when there is ambiguity- Seek opportunities to make improvements to team efficiency and process.- Primary point of contact for design, working closely with design leads and directors to proactively clarify requirements and use cases, actively seeking clarification when there is ambiguity.A day in the lifeOur design team is looking for a Sr. Design Program Manager to join our growing team. As a Sr. Design Program Manager, your emphasis will be on collaborating with design leads to deliver innovative solutions across work streams. You will do that by partnering with design, research, and product teams to plan and deliver projects bringing new ideas and experiences to our customers. About the teamAs part of the team, you will work collaboratively with designers, engineers, product management, and other program managers leading projects throughout the planning, design, and development lifecycle. You’ll have the chance to advocate for design excellence, contribute to product vision, and shape next generation experiences.BASIC QUALIFICATIONS- Have an available online portfolio- 7+ years of design program management experience- 5+ years of design experience- 3+ years of experience leading project delivery for large, cross-functional project teams.- Bachelor’s degree or equivalent professional experience ...