Senior UX Designer, Search and Conversational Shopping Design

The Search and Conversational Shopping Design (SCSD) team is seeking a problem-solving forward-thinking Sr. UX Designer for Search to amplify our efforts and impact. You will collaborate closely with a cross functional group of designers, researchers, writers, engineers, data scientists, and product managers. You will work alongside design leadership to deliver a best-in-class search experience to our hundreds of millions of customers. We have a bold vision to create a tailored search experience that helps shoppers gather inspiration, find the right products within Amazon’s selection, and evaluate products for purchase with ease. Come build the future of Search with us!A day in the life• Collaborate and partner with other search designers and design leadership to evangelize the value and raise the visibility of design across Amazon• Work with Key Partners, Research, Product Owners and Engineers to understand the customer needs and deliver strategic customer experiences• Bring strong, user-centered design skills and business knowledge to translate conceptual ideas into exceptional design solutions at scale• Partner with design and product to establish design and user experience guidelines across global platforms and modalities• Craft design artifacts like: personas, wireframes, process flows, high-fidelity comps, prototypes and videos to test, evangelize and deliver your idea About the teamThe Search and Conversational Shopping Design (SCSD) team is responsible for the customer experiences (CX) that makes it easier and more enjoyable for new and experienced Amazon shoppers to gather inspiration, find the right products within Amazon’s vast selection, and evaluate products for purchase with ease. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers when a best-in-class Search experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission. BASIC QUALIFICATIONS- 6+ years of UX designer or interaction designer experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

Sr. Data Center Project Architect, DC Design Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking a Senior Data Center Project Architect to join its design team in Herndon, Virginia. AWS designs, builds, and operates Data Centers (DC) around the world and is a leader in worldwide cloud-computing infrastructure. Architects at AWS work to design resilient, cost effective DC facilities. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand. As a Senior DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and impact other projects around the world. As a Senior DC Project Architect, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for architectural design requirements. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Maintenance of Basis of Design, prototype design, and template specifications for architectural elements. · Review and inform design RFPs. · Manage our external design consultants through the design and construction process. · Coordinate with internal and external Civil, Structural, Mechanical, Electrical, Controls, and Cabling design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS· NCARB recognized architecture license. · 10+ years of design experience in commercial / industrial / other complex technical projects. · 3+ years of Data Center or Mission Critical facility design experience. · 5+ years leading sub-consultants and project teams. ...

Colo Design Standards Engineer - Electrical, Colocation Design Standards

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We seek an engineer with extensive data center experience for our Colocation Design Standards Team. In this global role, you will drive resilience, standards, consistency, and constant improvement in our global colocation fleet of data centers.This role requires a candidate with strong data center technical knowledge and colocation experience. You will use your expertise to drive continuous improvement. If you have experience developing global design standards and working within a broad design and construction infrastructure environment, we’d love for you to apply.As a Colo Design Standards Engineer, you will drive design and availability consistency across our colocation data centers. You will collaborate with Colo engineering leaders, Principal Engineers, Product teams and global partners to set and update colocation capacity standards. You will work directly with our APAC and EMEA colocation teams and partners to implement these standards.Key job responsibilities- Develop and maintain global consistent colocation design standards to drive equivalent resilience in colocation data centers to AWS owned sites.- Support the deployment of new AWS products in colocation data centers in a consistent way, including Machine Learning and AI.- Input into global design standards and generational data center template designs.- Support as required regional colo engineering teams to review and accept proposed changes to the site-specific infrastructure against our data center standards, and document Accepted Deviations when appropriate.- Work with our global colocation partners to drive consistent standard solutions to expedite review processes and drive cost efficiency.- Set up global strategies to deploy specific products or designs, and drive key global colocation initiatives.- Documentation, release and management of design guides, standards, specifications and procedures.- 25% international travel.About the teamThe Colocation Design Standards (CoDeS) team drives the global standardization of technical solutions for AWS Colocation (colo) sites. The team owns the creation and update of engineering standards for colo sites, following the performance objectives set in AWS Basis of Design (BoD) and creating those for colocation specific technology. The team also provides technical support for AWS product colo readiness to enable efficient deployment. CoDeS global standardization of technical designs objectives is key to enable more efficient and consistent capacity ingestion for the delivery teams.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor’s Degree in Engineering, Electrical specialization preferred.- 3+ years of electrical engineering experience in data centers, preferably in colocation facilities.- 3+ years of experience in electrical engineering. - 1+ years of experience on end-to-end project delivery, preferably in a colo large infrastructure project. - 1+ years of experience defining system-level architecture, performance, and equipment requirements, conceptual designs and project documentation. - 1+ years of experience in developing and presenting business case analysis to senior leadership. ...

UX Designer, Alexa Enterprise

We're seeking an innovative UX Designer to help us expand Alexa to hotels, businesses, and beyond. In this role, you'll work with a blend of visual and voice interfaces to make travel and work easier and more enjoyable—transforming technology used by guests and staff into intuitive, personal experiences.Key job responsibilitiesIn this role, you'll lead the end-to-end design process for complex features and products—starting with early-stage design concepts that help stakeholders and leaders deeply understand the customer experience and ending with actively collaboration with engineers as they implement your specifications.You'll routinely partner with design teams across Alexa to both adopt and extend existing design systems. As you develop new patterns and uncover best practices, you'll contribute to Alexa Enterprise Figma libraries and share what you've learned with the team. You will also be responsible for incorporating insights from relevant Alexa research, conducting hallway testing, and running user research with Dscout to inform and validate your decisions.Along the way, you'll partner with peer designers, product and tech owners, marketing, solutions architects, and business development to be sure the customer remains at the center of our decision-making. This role will provide opportunities to expand your skills, practice growing your influence, and delivering best-in-class experiences for both businesses and end customers.A day in the lifeIn this role, you'll support a product that is still in its early stages. You'll design net-new concepts that no one has ever seen, dream up new ways of solving long-standing problems, and partner with solutions architects, tech teams, and business development to refine our product offerings and secure new commitments from our business partners. One week you might run user research to test how customers interpret and respond to the experience you're designing while another week you might partner with a solutions architect to build a working prototype for a conversational experience. No matter what, you'll operate with a high degree of ownership and autonomy throughout your day.About the teamThe Alexa Enterprise charter is to build and enable indispensable, frustration-free, Alexa experiences for enterprises worldwide – starting with digital entertainment, hotels and hospitality, aging and healthcare. We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to use voice and touch to support their staff and delight their customers.We serve world-class partners such as Samsung, LG, Bose, Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: 'You have saved lives' and ‘helped our residents connect with their families.’ Our team values work-life harmony and a diversity of lifestyles and family schedules. We love solving ambiguous problems for our customers. We Think Big, Deliver Results, and Earn Trust. We rapidly create and deprecate mechanisms that help us be more effective and connected.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)- Experience designing and prototyping with tools such as Figma, Sketch, Adobe Creative Suite, or similar ...

Senior UX Designer - Meridian, Corp - ADX Design

Meridian is a unified design and development system purpose-built for crafting user experiences for drivers, shippers, operators, associates, carriers, and shoppers at Amazon. The Meridian team operates as the single-threaded-owner of the design system. We are a group of multi-functional design and development professionals focused on creating a beautiful and easy-to-use system that saves our partners time and raises the bar on design and front-end solutions at Amazon. In this role, you'll be able to innovate, deliver, and influence. You should have a demonstrable track record of success delivering high-quality design system solutions at scale. You should possess strong UX skills and a deep knowledge of standard web and mobile components and patterns. If you have a passion for crafting design tools and creating/evolving design systems, then Meridian is the team for you!Key job responsibilities - Develop, evolve, and champion all aspects of the Meridian Design System. - Contribute to the design and UX roadmap for Meridian. - Collaborate with design and development teams inside and outside of Operations that leverage Meridian for their efforts. - Present design solutions and gracefully defend your design decisions to the team and partners. - Communicate clearly with both internal and external customers. - Provide design support to teams using or looking to adopt the design system.About the teamWhat is Meridian?Meridian is a unified design and development system purpose-built for crafting user experiences for drivers, shippers, operators, associates, carriers, and shoppers. The Meridian team consists of a group of multi-functional design and development professionals with a passion for creating a beautiful and easy to use system that saves our partners time and raises the bar on design and front-end solutions at Amazon. BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

UX Director, Ad products & Creative eXperience, Advertising User Experience

We are looking for a product design leader to drive end-to-end ad experiences – reaching customers where they shop, read, listen, and watch. In this role, you’ll lead (and grow) a high-performing team of UX professionals—working collaboratively with user research, engineering, and product management through all aspects of the product development life-cycle. This includes ownership of: (1) New ad placements and formats integrated in Amazon devices, entertainment properties, online and physical stores; (2) Brand shopping experiences, including Brand Stores, Posts, and Brand Follow; (3) Creative authoring tools within the Amazon Ad console, and the Amazon Demand Side Platform; and (4) The underlying services and tools that allow assets to be created/captured, categorized, and syndicated. You will build durable partnerships with teams across Amazon to drive collaboration and innovation—ensuring that ads are an integrated part of evolving experiences. Partners include, core shopping, devices and entertainment (e.g., Prime Video, Alexa, FireTV, Twitch, Freevee), and physical stores (e.g., Fresh). You will also directly influence long-term strategy and set the company vision, for the consumer experience for ad products worldwide ensuring they are relevant, useful and delighting. Key job responsibilities- Responsibly and effectively advocate for customers; imparting strategic design leadership that fosters a shared understanding of the customer-centric intersection between design, content, business and technology needs.- Raises the bar on design quality, end-to-end process and deliverables. Spending majority of time on the overarching portfolio strategy, negotiating priorities, and driving clear solutions with cross-functional product and tech directors.- Drives the mechanisms used by the design team to get alignment on customer problems and product vision. Creates scalable systems that enable federation of design work.- Works proactively through the ambiguity of understanding customer needs, defining new products, and applying new technologies. Can bring structure to ambiguity or uncertainty. Ensure the resulting experiences are simple, clear, and compelling.- Stays on the cutting edge of what’s new in technology and UX, leading the team to experiment with new promising tech and interaction patterns.- Maintains healthy relationships with partners and stakeholders in locations around the world; prioritizes based on customer need, not internal interests; exhibit excellent judgment and resolve challenging issues to move the product forward.- Invest heavily in the development and growth of a diverse team of design leaders. Create a culture of inclusion and creativity. About the teamAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Prime Video, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.BASIC QUALIFICATIONS- 15+ years of experience as a user experience designer, interaction designer, product designer or similar role designing mobile, web, and/or other applications- An online portfolio of work demonstrating experience creating great user-centered design solutions across desktop and mobile devices- Excellent communication, presentation, and storytelling skills- Proven experience with rapid, iterative design and development processes- Proven track record presenting to and influencing people, from other designers to senior executive management- Experience leading projects in a collaborative multi-disciplinary team including designers, web developers, writers, product managers and software developers- Fluency in best practices for multimodal experiences and design, as well as strong knowledge of usability principles and techniques- Bachelor’s, or equivalent degree, in Design, HCI, or related field or equivalent professional experience within the design field ...

Senior UX Designer, Alexa Proactivity

Amazon Alexa is one of the world's most utilized and beloved assistants. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in AI technologies. You will have the opportunity to impact the customer experience, design, and implementation of cutting-edge products and features. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun and make history.The Alexa Experiences & Services team is looking for a Senior User Experience Designer to work on Proactive Experiences as well as other exciting Alexa projects. The Alexa Proactivity designer will support the Alexa Customer Journeys team to enhance the customer’s experience by anticipating their needs or current context — and meet those needs with information, suggestions, and/or actions in the most appropriate interaction modalities and CX across multiple product surfaces.This Senior UX Designer will work on cutting-edge Alexa features and revise existing features. You will create elegant, intuitive user interfaces that meet unique customer needs. You will work closely with other designers, researchers, product management, engineering, data science and operational teams to successfully go from early stage product concepts to iterations and launches of new features.Key job responsibilities- Create world-class, user-centered designs through consideration of customer research, business requirements, technical considerations, and usability study findings, These experiences will bridge voice, multimodal, web, and mobile applications.- Collaborate directly with Conversation Designers and the Research team to ensure a consistent and delightful experience across all customer touch points- Partner with the Product Management team to translate business requirements into use cases and high-level customer experience requirements- Collaborate directly with Software Engineers to bring the resulting designs and vision to market- Develop conceptual diagrams, wireframes, visual mockups, and prototypes- Develop and maintain detailed user-interface specifications- Present design work to the design team, product team, and leadership for review and feedbackAdditional Preferred Qualifications: - Ability to take complex concepts and quickly turn around detailed flows and mockups or prototypes reflecting a range of options- Ability to manage ambiguity, work autonomously, and multi-task in an agile environment- Ability to communicate, present, and gracefully defend your team’s design decisions- Experience with multiple platforms and form factors, including phone, tablet, multi-modal, and wearables- Experience building voice-based products and services- Bachelor’s degree in Design or equivalent design-related field, or commensurate industry experienceA day in the lifeEach day, you will connect and collaborate with designers and researchers across the Alexa team. You’ll work directly with product managers to understand requirements, and develop design concepts that will be reviewed with leadership. You’ll also work with software teams to deliver detailed visual and interaction specifications. While the environment will be fast-paced, you’ll always be embedded in a supportive community of team members who are ready to provide feedback and support. Because we see an Amazonian's time as a scarce resource that must be respected, we'll help you defend your work/life balance and will actively support your professional growth.About the teamThe Alexa Experiences and Services Design and Research group works on foundational and innovative Alexa experiences on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices. We’re a passionate group of designers and researchers dedicated to delighting Alexa users.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio ...

UX Researcher, Selling Partner Services

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Selling Partner Services’s (SPS) goal is to enable third-party Sellers of any size by helping them build the business they want. We are the Core Selling Partner Experience (CSPE) team which defines, implements, and enforces quality standards for all Amazon-built experiences for all SPs worldwide.We are looking for an individual with a strong research background and a passion for solving unique problems to help us drive world class research. Our ideal candidate is someone who is customer-obsessed and detail oriented, and loves solving complex problems. You enjoy building things from scratch, are comfortable with change and ambiguity, and relish the chance to solve hard problems in short order. You recognize that the true measure of success of your work is based on the business impact your findings have over time.As a UX Researcher, you will serve as a key strategic partner to product and design teams, helping to drive user-centered design and decision-making across the organization. You will leverage advanced research methodologies to deeply understand user behaviors, needs, and pain points, and translate those insights into actionable recommendations to improve the user experience. You will mentor more junior researchers, advocate for customer voices, and help shape the strategic direction of the product we are building.Key job responsibilitiesIn this role, you will be responsible for the following:* Design and execute a variety of qualitative and quantitative research studies (e.g. user interviews, usability testing, contextual inquiries, surveys, etc.) to uncover user insights* Analyze research data to uncover high-impact insights, identify trends and patterns, and synthesize findings into compelling narratives and actionable recommendations* Partner closely with product, design, and engineering teams to align on research goals, inform key decisions, and ensure a customer-centric approach* Stay up-to-date on industry trends and emerging research methods, and bring innovative approaches to the organization* Communicate research findings and implications to stakeholders in a clear and compelling way, tailoring the message to the audience* Stay informed on industry trends and emerging research methods, and implement innovative approaches as appropriate* Contribute to the strategic planning of the UX research roadmap and help evolve research practices to meet changing business and user needs* Build and manage relationships with internal stakeholders and external agency partners.BASIC QUALIFICATIONS* 3+ years of experience conducting user research in a product-focused environment* Expertise in a range of user research methodologies and the ability to select the right methods for the research objectives* Demonstrated track record of translating research insights into impactful product and design decisions* Strong analytical and problem-solving skills, with the ability to uncover meaningful insights from complex data* Excellent communication and stakeholder management skills, with the ability to present research findings clearly and compellingly* Passion for staying up-to-date on the latest UX research trends and best practices ...

Senior Retail Store Designer, Worldwide Retail Growth & Development, Store Design, Worldwide Retail Growth & Development

We are looking for an innovative Architect or Interior Designer to join the Store Design Team for Amazon physical retail who will focus on open store retrofit and remodel projects. In this role you need to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You are the right person for this job if you are a creative problem solver with an intense curiosity and a passion for customers. You must demonstrate the ability to efficiently drive multiple projects throughout all phases of design, permitting and construction administration. In this position you will collaborate with internal and external cross-functional teams at many levels. The ideal candidate is a self-starter who thrives in a fast-paced, ambiguous environment and has a deep passion for innovative retail design. We are looking for someone who is obsessed with creating world-class shopping experiences for our customers. Outstanding project management and communication skills, both written and verbal are required.Key job responsibilities• Review previous project documentation ensuring current store conditions, jurisdictional and landlord requirements are incorporated into your design solution• Ability to understand the constraints of an existing space, the scope of changes and intent required to successfully implement solutions that meet the needs of our customers• Managing external consultants’ production of comprehensive design documentation and permitting • The ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills to ensure on time delivery and adherence to budgets • Providing clear and concise communication with cross-functional teams and senior leadership• Coordinating with estimating and construction teams on budget considerations and value engineering efforts• Gain landlord approvals as required per lease requirements • Translating brand and programmatic design standards into site specific solutions • Reviewing construction documents, shop drawings and landlord documentation• Providing Construction Administrative support as needed• Demonstrated ability in building and health codes, 3D visualization, and industry trends • Demonstrated ability to communicate design vision in visual, written, and verbal formats • The ability to work effectively in an extremely fast paced, ambiguous environment• Solutions focused, proactive and flexible attitude; willingness to take an “all hands-on deck” approach A day in the lifeIf you thrive in an ever-changing progressive environment, then we want to talk to you. This position will work closely with cross-functional teams, external consultants and vendors throughout the store development process. Prior experience remodeling in an open store environment and oversight of consultant performance is critical. This candidate must have a professional and positive demeanor and possess the ability to communicate effectively with business partners at every level, including leadership. In this role you must be able to act as the primary source of contact but still have the confidence to ask for help.About the teamOur retail store formats are designed from the ground up to offer a seamless shopping experience, whether customers are shopping in-store or online. Our designs are customer obsessed, focusing on customers shopping in our stores and ensures that our operations team can work safely and efficiently.BASIC QUALIFICATIONS• Bachelor’s degree (BA/BS) in architecture or interior design • 5+ years of commercial retail design or architecture experience • Grocery Experience• Ability to manage change though multiple projects in various phases of design • Experience with design development, construction documents, permitting, and construction administration • Proven track record of owning projects from start to finish • Architecture/Retail Design – throughout all phases of design • Intermediate Revit skills required• 30% travel expected ...

Principal UX Designer, Global Talent Management and Compensation

Global Talent Management and Compensation (GTMC) owns Amazon’s talent programs and processes, and codifies these in intelligent products that enable Amazonians worldwide to build rewarding careers. GTMC’s UX team enables these products by researching our customer's talent needs, and crafting solutions into consumer-grade user experiences that Amazonians love to use. We’re looking for a Principal UX Designer to further accelerate our vision--to wake up every day obsessing about the employee experience at Amazon. In this role, you will share responsibility for crafting the vision for our next-generation product suite and leading the execution of that vision. You'll craft elegant design solutions across a range of personas and platforms, collaborate closely with product and engineering partners, and scale your solutions throughout Amazon's People and Experience Technology (PXT) organization. You will join and partner closely with a team of passionate designers and researchers to create products to address the sheer scale of HR at Amazon, while providing engaging, personal, and human experiences.To succeed in this role, you must be an innovative self-starter, a strategic big-picture thinker, and a dedicated collaborator. Key job responsibilities- Set UX vision for the organization and influence the strategic product roadmap.- Own the design of end-to-end product experiences and features.- Lead design through all phases of the product development lifecycle, from discovery to launch.- Champion user-centered design culture.- Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.- Model behavior that exemplifies Amazon Leadership Principles in their team and raises the design bar for the organization.- Provide coaching and feedback, with an emphasis on growing junior designers into future leaders.- Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.A day in the lifeAs a Principal UX Designer, you will be working with product and engineering stakeholders closely on day-to-day basis. You will independently own major products, and collaborate deeply with other UX designers and research across teams, connecting individual features to a holistic, wide-ranging experience. You will share design work regularly with design team peer review, stakeholder review, and leadership.About the teamOur team harnesses the power of design thinking to deeply understand our customers. We create innovative and inclusive experiences which empower Amazonians to own their careers. We are highly motivated by accessibility and inclusion. We work on unique problems and define experiences that reinforce Amazon's unique culture.BASIC QUALIFICATIONS- 10+ years of design experience- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through execution ...

Structural Engineer, Design Center Engineering - Civil, Structural, Architectural Solutions

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Structural Engineer in Data Center Engineering - Civil, Structural, Architectural Solutions (DCE-CSAS) team has the ability to understand the customer demand as well as the technology & business opportunities that exist in order to achieve the organization’s goals. You understand key problems, and propose and analyze multiple solutions to produce the most efficient, cost effective, resilient, and scalable structural designs/remediations achievable.The Structural Engineer in DCE-CSAS provides the global vision, rationale and recommendations to leadership teams for next-generation data center structural design and remediation on new and existing sites, while ensuring current structural systems meet performance and operational standards.As a Structural Engineer in DCE-CSAS, you are a leader and visionary in your field, working within and leading the work of cross-functional teams that include: technical program management, product management, architectural, civil engineering, mechanical engineering, electrical engineering, supply chain management, operations, safety and security, and legal. You will participate in external forums/consortiums to understand current trends and developments within the industry. You will be responsible for leading the structural design, strategy, product innovation and development, and audit/remediations of existing sites. This role will communicate the technical decisions we make to Senior Engineers and will drive continuous improvements with our designs.Key job responsibilitiesAs a Structural Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise in Structural Engineering to:· Work with a team of multi-disciplinary professionals on a wide variety of conceptual design, build, and retrofit projects at existing data center.· Create, review and release data center structural improvements and designs.· Drive refinements to the Basis of Design, product development, sustainability, and template specifications for structural systems to support continuous improvement of future data center designs.· Serve as a technical advisor for projects including; review of foundation and structural systems.· Create, review and release structural design RFPs. · Manage external structural design consultants through the audit, design and implementation of a variety of projects while coordinating with internal engineering, construction and other stakeholder teams.· Lead initiatives aimed at improving quality, schedule, consistency or reducing costs to in-flight and future data center construction and improvement projects.· Work on multiple data center build and capital improvement projects simultaneously without compromising safety and availability constraints.A day in the lifeAmazon has a global presence; therefore 30% to 40% travel will be necessary. International support will be part of the job, and some international travel will be necessary with short notice. Support could consist of auditing/inspecting data centers, working on international teams and could require developing schematic and design document packages for both global future and existing sites. In this role you will need the ability and willingness to travel for site walks and field observations internationally/domestically with short notice.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS· Bachelor’s Degree in Structural Engineering or equivalent experience.· 3+ years professional experience in commercial, warehouse, and/or industrial new design and remediation with working knowledge of structural engineering conventional practices. · Experience in seismic design and detailing for structural steel and reinforced concrete structures.· 3+ years of experience with building codes, regulations, and standards including IBC and ASCE. ...

Principal UX Designer, DDG Futures

The Futures Design team is seeking a Principal UX Designer to help Amazon experience what it's like to live in the future, today. This role will work closely with the Head of Futures Design and partner with the team's Strategy and Operations leader to drive design impactful innovative solutions across our portfolio. In this position, you will shape our interaction and experience design practice, and influence the future development of devices and services 3 to 10+ years out across Devices and Services organization. The ideal candidate is adept at working in ambiguity while delivering strategic and innovative thinking across programs, resources, and work that impacts other teams and products across Amazon. The Principal UX Designer will be dedicated to:- Leveraging customer research and insights to create alignment around shared priorities and success outcomes.- Combining ideation, prototyping and experimentation to develop innovative roadmaps of future experiences and opportunities.- Contributing to a focused charter dedicated to this work and driving specific initiative areas where a cross-team, multi-horizon experience plan can inform targeted strategic options.- Mentoring and developing the design talent primarily within Futures Design, but also across the Devices and Services organization the envisioning team collaboratesKey job responsibilities- Define and drive the UX vision for new categories and concepts that impact customers and Amazon roadmaps.- Operationalize customer-obsessed device and service concept explorations.- Lead concept development in ideation sessions and design reviews.- Create customer journeys and use cases in storyboards, wireframes, visual mockups, and prototypes that define the product vision.- Identify user research needs for ideation and validation.- Evangelize concepts and design to diverse audiences across Amazon.- Use business requirements, market research, and customer feedback to assist in developing scenarios, use cases, and high-level requirements.- Dive deep on consumer insights, product analytics, and competitive intelligence to drive product innovation.- Identify opportunities to invent and experiment with new technology and interaction patterns.A day in the lifeYou will contribute to the team's efforts to think big and explore new ideas, invent and simplify to turn potential and preferable future thinking into tangible solutions and experiences. You'll do this by delivering high-quality interaction and visual design patterns, collaborating closely with other designers, product, and engineering teams. You will work to identify, define, and help establish best practices within the organization and the broader design community to unify design processes, foster innovation and improve efficiency.About the teamAmazon's Device and Services Design Group (DDG) is a central design studio responsible for developing products and platforms, from the Echo to Alexa Communications, and Fire TV and Tablet.BASIC QUALIFICATIONS- 8+ years' experience in interaction design (software, mobile, web, other media), with an emphasis on conceptual, visual, interaction design and strategic thinking.- BA/BS in Design, HCI, or related field; or equivalent professional experience within the design field.- Demonstrated ability to work confidently and collaboratively with stakeholders.- Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences. ...

Sr HVMV Design Engineering Mgr, Design Engineering (AMER)

Amazon Web Services Infrastructure Services is seeking a Senior HVMV Engineer Manager to become part of a global engineering team. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Data Center Design Engineering team is looking for a senior HVMV manager to join our highly collaborative leadership team, responsible for all data center (DC) projects across AWS regions within North and South America. As a Senior DC Infrastructure manager you will lead a HVMV team comprised of experienced builders that have detailed knowledge of global infrastructure, know how different solutions scale and can influence future priorities. The team will apply their knowledge to implement new solutions that are complaint in a variety of regulatory conditions, ensure engineering quality assurance across the project portfolio and mentor engineers on new innovations across the organization. The Senior HVMV manager and team will collaborate with other builders from across the global to support knowledge sharing and focus on global consistency. The team will develop designs for substations, collaborate with partner teams to align on scope of deliverables, meet with utility partners to ensure design alignment. Our team is committed to creating and delivering innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. Amazon’s data centers are industry leading examples of innovation in the areas of energy efficiency, cost effectiveness and carbon foot-print reduction. We continue to grow and are looking for team members that can raise the bar, and love to learn. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for qualified candidates. At Amazon we support continued learning opportunities and focus on continued employee development.Anticipated travel not to exceed 25%Key job responsibilities- Lead a team of HV/MV engineers in the design of substations.- Facilitating meetings with staff, resource planning, evaluating external consultants, addressing design issues and be responsible for the quality of HV/MV engineering designs.- Drive process improvements within your team.- Be a leader within the group as well as within internal and external teams that support the data center.- Work with internal teams to understand user requirements.- Work with local agencies having jurisdiction to ensure compliance with federal, state and municipal requirements and building codes.- Define project scope and provide technical support for information requests prior to, and during construction phases.- Travel to sites for site review and work with onsite engineers and consultants, as well as provide engineering evaluations, electrical systems audits, and startup as needed.A day in the lifeWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in electrical engineering.- Cumulative 10+ years of experience with mission critical facilities.- Cumulative 5+ years experience in managing team of 20 people or greater. ...

Cluster Project Design Electrical Engineer, Fleet Remediation Engineering

We have an immediate opening for a Fleet Remediation Project Design Electrical Engineer in the SFO Cluster. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!As an Amazon Fleet Remediation Project Design Engineer, you will lead design projects in operational data centers, that remediate issues, upgrade our existing infrastructure or add new services. You will be the 'go to' engineering resource for these projects and will provide lifecycle support from design through implementation. You will use your electrical expertise to:- Own the design for existing data center upgrades and design-solutions which add data center infrastructure, capacity, improve availability, and/or increase sustainability.- Prepare/review short circuit coordination studies and maintain the software models to march as-built site conditions. - Perform design and equipment submittal review for Data Centers in your region.- Interface with internal and external data center design engineering team, server hardware team, environmental health and safety team, field engineering, and controls engineering to promote standards that maintain consistency and reliability in services delivered.- Work on concurrent projects, sometimes in multiple geographical regions.- Act as a technical subject matter expert for your given discipline during new remediation projects.- Support construction, commissioning, operations, and turnover.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Fleet Remediation Project Design Electrical Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:- Possess Strong Engineering Judgement and are able to provide design and recommendations despite uncertainty- Are detail and data oriented with familiarity with design/construction processes- Have experience managing engineering projects and engineering consultants.- Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)- Manage design and as built drawings and documents- Prepare and present progress reports to all relevant stakeholders- Be inclined to get into the field to see things up closeA day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center safety, remediation projects, capacity, and availability, focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Electrical Engineering or equivalent experience.- 3+ cumulative years of design experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil / gas facilities. ...

Sr. Physical Security Engineer (GovCloud), Data Center Design Engineering

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.Amazon Web Services (AWS) is seeking a Physical Security Engineer to join its data center design team. Position is available for any of the following locations:• Seattle, Washington• Herndon, Virginia• Columbus, Ohio• Austin, TexasAs a Physical Security Engineer at AWS, you will lead security designs for Amazon Dedicated Cloud (GovCloud) Data Centers (DC) throughout our Americas Region. Physical Security Engineers at AWS work to design safe, secure, resilient, cost-effective Data Center (DC) facilities. As a Physical Security Engineer at AWS, you will lead security designs for our intelligence customer base and impact AWS global DC security standards. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will provide technical guidance, have a direct impact on the design of DC facilities, solve large-scale implementation issues, and be responsible for developing and communicating security design requirements to internal and external project partners.As a Physical Security Engineer, you will work directly with other AWS Security Teams, AWS Management, and partners to collaborate in the real-world application of Physical Security throughout AWS. You will review and be very knowledgeable of new and cutting-edge technologies and security measures for possible application to the existing suite of security processes and measures in order to enhance the security posture across AWS. You should have a working knowledge of physical security principles and how that relates to practical application and real-world implementation of processes and measures, as well as working knowledge of Crime Prevention through Environmental Design (CPTED).Key job responsibilities• Lead designs (construction drawings and specifications) for physical security elements (cameras, access control, intrusion detection, fences, gates, etc.) for Amazon Dedicated Cloud (GovCloud) DC projects.• Collaborate with other security organizations within AWS to develop design standards, evaluate cost, risk and benefits of designs and facilitate design discussions.• Communicate conceptual designs to internal stakeholders and external consultants.• Participate in maintenance Basis of Design, prototype design, and template specifications for physical security elements.• Create security design scope of work for design RFPs.• Review and direct the work of physical security engineering design consultants.• Manage multiple fast-paced projects simultaneously.• Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%.About the teamo Why AWSo Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.o Diverse Experienceso Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.o Work/Life Balanceo We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.o Inclusive Team Cultureo Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.o Mentorship and Career Growtho We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s degree in relevant engineering field or equivalent additional experience• 10+ years of physical security design experience• 3+ years of physical security design experience in data center or similar mission critical projects ...

Experience Design Manager, Brand Innovation Lab

Amazon Advertising's Brand Innovation Lab is looking for a talented and passionate Experience Design Manager to lead a group of talented UX Visual and Interactive Experience Designer to create customer obsessed digital experiences. Our team is focused on helping advertisers promote their brands in new ways on Amazon through creative and innovative solutions.Key job responsibilities- Mentor, coach, and grow an international team of UX Visual and Interactive Experience Designers to deliver exceptional customer experiences with the highest level of visual polish, establishing mechanisms like design critiques to ensure quality.- Balance the pursuit of a high creative standard with the need for a seamless and frictionless user experience.- Own objectives to reduce development hours required for creating bespoke digital experiences.- Champion accessibility in all team projects and influence peers to prioritize inclusive design practices.- Partner with evergreen ad product owners to develop long-term strategic design roadmaps, implementing systems and validating patterns through testing.- Manage Brand Innovation Lab's global Figma organization, distributing templates, maintaining design libraries, and establishing best practices for file organization and team structure.- Resource and schedule your team's design work for the Brand Innovation Lab's advertising campaigns.- Adopt a product-minded approach by identifying repetitive manual tasks and proposing streamlined solutions through components or innovative methods.A day in the life- Partner with Solutions Managers to schedule or scope campaign deliverables, such as a FireTV or Amazon.com shopping experience.- Meet with product owners to identify and consult new features in Ads solutions such as Hyundai's showroom or GEICO's Quote on Amazon- Foster an inclusive and sustainable culture through 1:1s and team activities- Define and continuously measure your team's KPIs through Weekly Business Reviews and yearly operational planning- Stay in sync with your peers, including Design Technology Managers, to facilitate smooth handoffs from project design to developmentAbout the teamBrand Innovation Lab pushes boundaries on advertising products and creates flagship experiences that help the world’s largest advertisers deliver value to customers, and impact the long-term growth strategy of Amazon Advertising. The team works strategically to develop unique, ad product-agnostic campaign ideas that bring customer insights to life across Amazon, and uncover new ideas that will grant clients access to new parts of the Amazon canvas through integrated brand partnerships and product betas. This role specifically sits within the Brand Innovation Lab Endemic team, working across brands.BASIC QUALIFICATIONS- 2+ years of experience managing a team of designers to create immersive digital content. - Strong understanding of design thinking, design research, and user-centered design principles. - Excellent communication skills, both verbal and written. - 6+ years of design experience as an individual contributor. - Proven experience delivering accessible solutions meeting WCAG 3.1 AA standards. - Basic knowledge of web development, including HTML, CSS, and JavaScript. ...

Sr. UX Researcher, Devices, Device Sales & Customer Experience

The Amazon Devices research team seeks a thoughtful, creative, and passionate Sr. User Researcher to help us define how Amazon Devices customers discover, learn about, purchase, and use their devices. We are looking for someone who can think strategically, uncover customer needs, and translate them into actionable ideas that can inform product vision. Our product, marketing, and engineering partners are eager to hear the insights our team produces. We directly influence the design of new programs that impact the business and customer experience. As an ideal candidate, you have a deep understanding of traditional user research methods and best practices. You also have a nimble, creative, and pragmatic approach to designing and executing research; you're also interested in pushing the boundaries of agile research. You are a passionate researcher with uncanny observational and analytical skills, an impressive ability to collaborate with other teams and designers, and a relentless determination to do what is right for Amazon's customers. You work with minimal direction and move quickly while delivering high-quality outputs. You will work on overlapping projects, so skill in multi-tasking, juggling competing priorities, and organizing your workload are essential.Key job responsibilities- Partner with UX and product teams to identify research opportunities and prioritize research questions based on analysis of current knowledge, project goals, and risks.- Own all aspects of the user research and the product development lifecycle (methodology/study design, recruiting, moderation, analysis, reporting, communicating, budgeting research) and consulting on which user research methodology approaches work, and which don’t.- Communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization. - Work closely with interaction designers and design technologists to drive effective user research.- Use best practices to create long-term research roadmaps and opportunity frameworks that align to and inform business strategy and goals.- Apply front-end user research skills to deliver on actionable user insights for partner teams.- Drive impact to the business and customer experience, as measured by changes to the design and development roadmap.A day in the lifeOur teams move fast and iterates often, and you will be moving quickly with them – but you'll also have time to zoom out and ask the big questions that change the course of these programs or inspire us to build entirely new ones. You will work with UX Designers and Design Technologists to help guide the design and prototyping of new features or programs to test with users ahead of the development schedule. You will also regularly interact with product managers, engineers, and marketing specialists to understand and guide the team’s research needs, including designing and conducting research activities.About the teamWe define and build e-commerce shopping platforms and programs globally to support Amazon Device education, sales, and customer engagement. We execute research to inform future products and services and we dive deep to improve the customer experience. We also own UX strategy and design for internal software and tools that simplify and automate workflows that enable the organization to scale. We are a multi-disciplinary team of designers, researchers, and technologists that can envision, create, and execute ideas from start to end. We strongly believe in a collaborative team culture and encourage cross-team partnership and bonding to drive innovation and maintain a safe community.BASIC QUALIFICATIONS- A BS or equivalent degree in psychology, cognitive science, Human Centered Interaction (HCI), etc.- 6+ years of experience gathering data from customers to inform design & business decisions as a user researcher, user experience designer, or similar role.- A portfolio demonstrating past work experience and deliverables (e.g., surveys, user study designs, research reports, etc.). ...

Senior UX Designer, Business Data Technologies

Senior UX Designer, Business Data Technologies We are seeking a Senior User Experience to lead experience charters of highly strategic products for data analytics tools at Amazon used by hundreds of users world-wide. This position is a Senior UX Designer role and you will own setting the design direction for new and existing products and services spanning multiple user segments (from data producers to data consumers) and at a global scale. You will contribute to accelerate Amazon’s data-driven business, and enable the next generation of analytics and machine learning technologies at scale. You will work collaboratively with other designers, product managers, developers, domain experts, users, executives, and more to lead the design of new product experiences from concept to development and market roll out. You will lean on your strengths as a communicator, problem framer, visionary, coach, and adaptability across design mediums and domains (digital, physical, service, international users) to raise the bar holistically for your program’s users. Because the scope of this position extends across all creative work, the ability to balance high-level, holistic reason with detail-oriented design is imperative. The ideal candidate will be able to visualize an experience in the abstract, articulate complex use-cases and then be able to drive the vision into design deliverables and artifacts. You think first from the customer’s perspective, use research and data to influence your decisions, set relentlessly high standards for yourself and deliver bar raising shopping experiences. Our design team is an ever-growing, multidisciplinary group at Amazon responsible for the data platform.BASIC QUALIFICATIONS- 8+ years of UX designer or interaction designer experience- Knowledge of best practices for information architecture and design- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience in delivering design solutions for projects of large scope and complexity- Experience defining and maintaining design patterns and UX standards- Experience working with stakeholders to plan and execute programs that are strategic in nature ...

Senior UX Designer, Device Software and Services

Does playing a key role in the launch of new Amazon products such as Echo and Alexa-enabled devices, Fire TVs, Kindle eReaders, and Fire Tablets around the globe sound exciting? The Device Software and Services team is recruiting a Senior UX designer to drive the design of our next-generation cross-platform UX experience system for Amazon customers. You will lead the creation of the principles, rules, patterns, UI components, and aesthetic style of the Amazon Device experience. From early-stage concepts all the way through final delivery and launch, you’ll work closely with product management, engineering, and executive leadership across Amazon Devices and beyond. This is an excellent opportunity to be a critical part of the innovation we deliver to delight our customers.Key job responsibilities- Understand our brands, goals, and business goals to create our product/service personality- Ensure the UX system supports measurable business requirements and goals- Incorporate market analysis, customer feedback, technical constraints, and usability findings into design- Quickly and iteratively create interaction flows, wireframes, and visual design mockups throughout the design process- Develop and maintain detailed information architecture and design specifications- Present design work to UX, Product, and Engineering teams, as well as stakeholders and executive leadership- Collaborate with designers in partner Amazon teams and beyond on common UX systems design including developer portalsA day in the lifeWhiteboard design with PMs and Engineers, discuss new studies results and iterate on new designs with the product team, drew cross-experiences models with other services teams. Present your conclusion to the leadership and make history.About the teamWe’re the people behind Alexa, Kindle, Fire Tablets, Fire TV, Echo, Astro, Luna, Ring, and Project Kuiper. We invent and reinvent ground-breaking products and features, taking them from concept to launch and beyond. We enable voice-activated experiences, curate memories, and enable smart home connectivity and security. We deliver access to high-speed internet, advance ambient intelligence, and much more. We’re not a start-up, but that doesn’t stop us from acting like one. Amazon Devices and Services is pushing the boundaries of what’s possible. Our diverse teams inspire one another. Here, you can do your life’s best work, and improve the lives of hundreds of millions of people across the globe.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio ...

Sr. UX Designer, Prime Video

Are you interested in shaping the future of sports entertainment? Prime Video is re-inventing how customers connect with their favorite teams and leagues by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved sports, movies, and TV series. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. The Prime Video UX team is seeking a problem-solving Senior UX Designer to deliver the future vision for how customers discover and watch their favorite sports teams and leagues. You'll design innovative interaction experiences that help to shape the future of entertainment around how our customers interact with their favorite sports teams. This role is for a hands-on designer who can establish a vision and strategy for our sports experiences, while leading the delivery of design wireframes, prototypes and design specs for sports content across all Prime Video-supported devices. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.Key job responsibilities- Analyze customer problems and design delightful solutions with measurable impact.- Work closely with product and business teams to develop use cases and high-level requirements.- Create design artifacts like user flows, wireframes, visual mocks, and prototypes to communicate your ideas.- Develop and maintain detailed user-interface and interaction specifications.- Independently present work, socialize ideas, and manage stakeholder expectations.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.- Measure the success and effectiveness of UX innovations.A day in the lifeThe Senior UX Designer for Prime Video will be tasked with solving some of our most complex customer problems daily. You are expected to approach problems with a customer-centric mindset first and design solutions that solve for those customer problems. Day-to-day, you will collaborate with other designers, UX Researchers, Product Managers and Engineers to evolve our content discovery experience for sports and our other entertainment properties.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Knowledge of usability principles and techniques- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar ...