Sr UX Designer, Advertising User Experience

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create innovative tools?The Advertising User Experience team is looking for a a thoughtful and passionate Sr. UX Designer who sees technology as a way to re-imagine advertising experiences. We are a diverse team, building cutting edge tools and systems to simplify and optimize advertising as well as opportunities to measure, control, and innovate experiences of consumers with advertising. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.As a Sr. UX Designer you’ll own the definition and design of how advertisers build, manage, and scale their business with Amazon Ads. You will be involved in all aspects of product development, from first brainstorming sessions to working with product management, user research, engineering, and company leaders and will tackle some of our most difficult advertising challenges. You will work in a fast paced and innovative industry, where ideas evolve and concepts turn into real solutions quickly. As a responsive and trust-building leader of the space, you must be able to handle ambiguity, program complexity and changes in emerging technologies and ensure design-led design programs drive change.Key job responsibilities- Collaborate and work closely with product management, engineering, sales, and research from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing, as well as establish best practices for interaction models and user interface designs throughout the team.- Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization through excellent communication, presentation, interpersonal and analytical skills.- Earn trust with product managers to develop shared vision and use research and data to identify opportunities and inform decisions. BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Excellent communication, presentation, interpersonal and analytical skills ...

Physical Security Engineer, Data Center Design Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking a Sr. Physical Security Engineer to join its data center design team. Position is available for any of the following locations:• Seattle, Washington • Herndon, Virginia • Columbus, Ohio• Austin, Texas As a Physical Security Engineer at AWS, you will lead security designs for Amazon Data Centers (DC) throughout our Americas Region. Physical Security Engineers at AWS work to design safe, secure, resilient, cost effective Data Center (DC) facilities. As a Physical Security Engineer at AWS, you will lead security designs for DCs in our Americas Region and impact AWS global DC security standards. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will provide technical guidance, have a direct impact on the design of DC facilities, solve large-scale implementation issues, and be responsible for developing and communicating security design requirements to internal and external project partners. As a Physical Security Engineer, you will work directly with other AWS Security Teams, AWS Management, and partners to collaborate in the real-world application of Physical Security throughout AWS. You will review and be very knowledgeable of new and cutting-edge technologies and security measures for possible application to the existing suite of security processes and measures in order to enhance the security posture across AWS. You should have a working knowledge of physical security principles and how that relates to practical application and real-world implementation of processes and measures, as well as working knowledge of Crime Prevention through Environmental Design (CPTED).Key job responsibilities• Lead designs (construction drawings and specifications) for physical security elements (cameras, access control, intrusion detection, fences, gates, etc.) for DC projects.• Collaborate with other security organizations within AWS to develop design standards, evaluate cost, risk and benefits of designs and facilitate design discussions.• Communicate conceptual designs to internal stakeholders and external consultants.• Participate in maintenance Basis of Design, prototype design, and template specifications for physical security elements.• Create security design scope of work for design RFPs.• Review and direct the work of physical security engineering design consultants. • Manage multiple fast-paced projects simultaneously.• Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%.About the teamo Why AWSo Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.o Diverse Experienceso Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.o Work/Life Balanceo We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.o Inclusive Team Cultureo Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.o Mentorship and Career Growtho We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s degree in relevant engineering field or equivalent additional experience • 5+ years of physical security design experience • 1+ years of physical security design experience in data center or similar mission critical projects ...

Principal UX Designer, Prime Video Experience Design team

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite content by combining high-quality live-streaming, immersive interactive features, and exclusive access to some of the world's most loved sports, movies, and TV series. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world.The Prime Video Experience Design Studio is seeking a highly skilled, customer-obsessed Principal UX Designer to drive design direction for end-to-end experiences for our customers worldwide. In this fast-paced, collaborative environment, you’ll work on all aspects of design including information architecture, UI, interaction design, and an emphasis on visual design. Helping to up-level the aesthetic and overall craft of our discovery and playback surfaces.This role is for a hands-on UX Design leader who establishes a vision and strategy, scales their impact by empowering other designers on the team, and is a key contributor to design artifacts. You will develop strong relationships with fellow Design Leaders and partner closely with Product and Engineering counterparts throughout the product development process to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving the problems of our customer, always putting their needs first.The right candidate leads by doing and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback. Come build the future of entertainment with us.Key job responsibilities• Be a strong design advocate across the entire Prime Video team and a bar raiser for quality of work.• Defining, leading and delivering on the Visual Design strategy and vision within large complex engagements.• Building strong partnerships and advocating for User-centered design and Visual Design across the organization.• Work across design verticals to standardize and educate others on design systems and visual languages.• Analyze customer problems and design delightful solutions that meet measurable business goals.• Work closely with product teams to develop use cases and high-level requirements.• Quickly, yet thoroughly, create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.• Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings.• Develop and maintain detailed user-interface specifications.• Present design work to the user experience team, product team, and project stakeholders for review and feedback.• Partner with development teams to build experiences: provide appropriate design specifications, create assets, and review finished interfaces.BASIC QUALIFICATIONS• 10+ years of professional design experience• An available online portfolio• Experience designing interfaces for web, mobile, and living room devices.• Experience owning end to end product design for large-scale products.• Strong skills in both working with and presenting to executive leaders.• Proficiency working with Figma ...

Sr. UX Designer, AWS Commerce Platform, AWS CX

The world is building on AWS, from the Fortune 100 to thousands of startups. AWS Commerce processes billion dollars of transactions per week, and highly-skilled knowledge workers from financial analysts to IT managers turn to us every day to understand their billing, invoice as well as forecast and optimize their spending. The Commerce Platform UX Design team is at the heart of our AWS Customers’ experience. We innovate and design on behalf of our AWS customers, Service Owners, as well as Legal and Sales. We’re looking for a customer-obsessed designer to map out a vision and strategy innovating and simplifying the overall AWS Customer commerce and billing experience for both AWS Customers and Service Owners as well as lead the iterative delivery of design artifacts. You will go deep in research and service design: understanding customer jobs-to-be-done, desired outcomes, and pain points, then rank desired outcomes and build to-be service maps that cross products to create a cohesive experience. You'll collaborate closely with senior leaders to make strategic investments and drive execution that improves customers' desired outcomes. As a Sr. UX Designer, you will own defining the customer experience for a collection of journeys with the highest potential ROI.A successful candidate will be entrepreneurial, curious, creative, highly analytical and able to work autonomously to deliver results as part of a large cross-functional team. We are looking for a designer who is a systems thinker and highly skilled at clarifying the big picture, driving alignment across a broad set of stakeholders (Product, Tech, Science, Service Owners) while also highlighting the best point opportunities. Key job responsibilities- Analyze customer problems, design customer journey flows and delightful solutions that deliver results.- Own and lead cross-functional design brainstorm and review meetings with Product, Tech, Science and business teams for input, alignment and sign-off on design deliverables.- Design customer journey flows and low, medium and high-fidelity wireframes and mockups.- Review and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.- Provide design assets to development teams for implementation.- Provide design clarification and consultation as needed to engineers when UX deliverables are being developed.- Measure the success and effectiveness of UX innovations.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience with UX design of complex workflows- Knowledge of best practices for information architecture and design- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience working with stakeholders to plan and execute programs that are strategic in nature- Experience in delivering design solutions for projects of large scope and complexity ...

Sr. Principal, UX Design, Amazon

Amazon Ads is looking for a Senior Principal, UX Designer to join us as we innovate and streamline campaign planning, management, and reporting experiences, making the complex seem simple. You’ll be involved in all aspects of product development from brainstorming the next innovation to working collaboratively with user research, engineering, product management to bring it to life.We are looking for a UX Leader who loves learning, and is passionate about conceiving experiences in the abstract and then driving that vision into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes. You have comprehensive understanding of the current state of web technology and best practices, with a critical awareness of implications on user-centered design and functionality. You are detail-oriented, comfortable working on technical teams, skilled in using data to make decisions and able to thrive in a fast-paced environment.At Amazon we put our customer’s first in everything we do – including our advertising programs. We are investing heavily in building solutions that enable brands to connect with their customers—globally and at scale—where they shop, read, watch videos, and share online. The Ads UX (AUX) team excels at distilling the needs of a diverse user base into experiences that balance efficiency with robust utility.Key job responsibilities* Own the UX of an emerging product with impact across Amazon* Create user-centered designs by considering market analysis, data, customer feedback, user research and technical constraints/opportunities.* Quickly and thoroughly create user flows, wireframes, design mockups, and prototypes to effectively conceptualize new product initiatives.* Thoughtfully simplifies and distills complex processes into intuitive and elegant UI.* Establish and maintain detailed user-interface patterns and specifications—working closely with developers to see your design through to deployment.* Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.* Partner closely with other product and design teams across Amazon* Mentor junior talent* Examples of shipped work across multiple platformsAbout the teamAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions with the goal of helping our customers find and discover anything they want to buy.BASIC QUALIFICATIONS- 15+ years of experience as a user experience designer, interaction designer, product designer or similar role designing mobile, web, and/or other applications- An online portfolio of work demonstrating experience creating great user-centered design solutions across desktop and mobile devices- Excellent communication, presentation, and storytelling skills- Proven experience with rapid, iterative design and development processes- Proven track record presenting to and influencing people, from other designers to senior executive management- Experience leading projects in a collaborative multi-disciplinary team including designers, web developers, writers, product managers and software developers- Fluency in best practices for multimodal experiences and design, as well as strong knowledge of usability principles and techniques- Bachelor’s, or equivalent degree, in Design, HCI, or related field or equivalent professional experience within the design field ...

UX Designer, Customer Service UX

Digital devices play a role in almost everyone’s lives these days and, of course, we use our devices to view, read, or listen to our favorite content. You’ve probably helped family or friends connect a device to their wifi or sync a playlist right? We know troubleshooting tech can be challenging, that’s why we’re looking for a UX Designer to help raise the device support and customer service bar for the Digital Devices and Alexa Services Associate experience team. You’ll work closely with a team of smart, passionate designers, user researchers, UX writers, product managers, and developers to drive a design process that always works backwards from the customer to deliver great results. You'll do great in this role if you are:* Able to carefully balance associate needs, business goals, and technical constraints * Passionate about creating elegant, simple to understand designs * Excited to dig into challenging problems and ask a lot of questions to get to the root of the problemKey job responsibilities- You'll bring user-centered design skills and business knowledge to translate conceptual ideas into design solutions that improve the overall customer service experience. - You'll work with our key partners, research, product owners and engineers to understand the customer need and deliver strategic design experiences. You are able to assess trade-offs and adapt your solutions to meet the needs of multiple stakeholders. - You'll ensure that design solutions consider customer and associate feedback, metrics, and usability findings. - Contribute to the studio’s best practices for UX design while continually advocating for design thinking, process, and craft throughout our organization. - Work with tech partners to understand the data produced by a device and clarify the insights to be shared with customers. - Demonstrate systems-level design thinking, delivering design solutions that scale.A day in the lifeThis role is supporting the Digital Devices and Alexa Services (D2AS) team. D2AS works to improve associate and customer experiences, eradicate defects, and innovate on behalf of Worldwide Customer Service technologies. Digital Devices and Alexa Services own the associate experience assisting customers in getting the most out of their Amazon devices, subscriptions, and digital products. Some ways our associates aid Amazon customers include helping them troubleshoot complex ecosystems, providing continued feature education, and working to resolve any other issues that may come up with D2AS owned products. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThis role is part of Amazon's Customer Service UX Studio (CS-UX), which drives UX Design excellence across Worldwide Customer Service. CS-UX studio is a group of UX researchers, writers, producers, and designers who partner closely to build high quality end-to-end experiences for our customers. The studio works on a diverse product set which includes customer-facing, self-service solutions, customer service agent tools, driver support, and internal operational tools.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio ...

Design Program Manager , WW Amazon Private Brands Creative, Design & Operations

Are you interested in a role that challenges both creative, technical, strategic and project management thinking? Do you enjoy a fast-paced workplace where you can improve the customer experience, exercise your entrepreneurial skills and be an instrumental part of Amazon's key shopping moments? If this sounds like you, join the Amazon Private Brands’ organization as a Project Manager for Detail Page. In this role you will act as the key business contact for all cross functional partner teams from project intake through to delivery and are ultimately responsible for keeping projects on track in scope and timely delivery. You will actively collaborate with senior leaders and cross functional creative teams, facilitating sign off for creative projects and support troubleshooting for execution. Key job responsibilities• Detail Page Project Management: Independently manages WW HPB & CPB detail page production and re-brand in collaboration with partner teams, including infographics and ASIN imaging end-to-end, provides inputs to identify opportunities to optimize processes, shorten timelines and use budgets more efficiently. As such is also responsible for onboarding product families into processes and manging the process alongside marketing manager.• Is responsible for managing creative timelines and resources effectively in collaboration with Creative Director• Process, development improvement & Offshoring: o Is responsible for working to develop and finalise process execution for end-to-end detail page re-brand for Amazon Basics in collabortation with partner teams.o Works alongside Senior Design Program Manager to identify opportunities for offshoring and process improvement:o Is responsible for detail page upload failures deep dives and trouble shooting, with the goal to standardize paths for resolution to offshore via SOPs.o Supports Senior Design Program Manager in asset uploads, tagging and manual work. As such, collaborates with Senior Design Program Manager to offshore manual tasks and actively manages partner relationships.A day in the lifeThe ideal candidate will have the ability to estimate the size of a project, prioritize and is able to put the right people in the room, exhibits a high degree of self-driven organization, with the ability to provide and maintain structure for competing, fast moving priorities. The candidate will be an effective, concise and clear communicator (verbal and written), with proven track record of effective meeting management and earning trust.BASIC QUALIFICATIONS• 4+ years of professional non-internship marketing experience• Experience in digital marketing and content production timelines and process• Experience managing or working within cross-functional marketing and creative teams• Experience in Lean Six Sigma, process mapping (Microsoft Visio), Kaizen, and other process optimisation tools• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management • Experience understanding needs of business and end customers and translating them into right solutions• Experience escalating issues, anticipating and making trade-offs, balance the business need versus other constraints and maximize business benefit while building great customer experiences • Proven track record of earning trust with peers, partners and senior leaders. • Experience in program/project management, preferably in a creative team. ...

Principal Human Experience Researcher, People Experience and Technology Central Science

Our team is looking for a Principal Human Experience Researcher to help us deeply understand diversity across our +1 million employees and disrupt inequities to delight employees. This includes internal exploration and improvement how we work and our employee facing experiences, and develop a deep understanding of what inclusive research and design looks for diverse audiences at scale. In this role you will own and define our User Research strategy and long-term research roadmap for understanding and advancing Diversity, Equity and Inclusion for our employees around the world. You will leverage your deep research expertise and applied experience to propose and personally execute impactful research that influences our internal processes and end-to-end experience across Amazon. In this role you will collaborate with business lines across Amazon, product organizations and executive leadership to identify practices and contributing factors that may unintentionally perpetuate societal inequities for employees. You will utilize your extensive applied experience to design rigorous research focused on unravelling complex issues while challenging conscious and unconscious biases. In addition, you will aid in defining and identifying evidence based best practices and interventions that foster programmatic success and equitable outcomes. Your research will inform and guide decisions as we create inclusive, equitable, and employee-focused experiences. If you are passionate about using research to inform early strategic decision making, enjoy collaborating closely with diverse and highly skilled people, and like your efforts to translate into impact on the employees of one of the largest companies in the world, we want you on our team.Key job responsibilities- Championing a human-centered, responsible, and participatory approach to ensure ethical and inclusive outcomes, including inclusive facilitation experiences, research interactions that feel reciprocal, and respectful & responsible research recruiting practices.- Lead strategic research projects, driving research findings into actionable insights and inclusive experiences through a co-creative, equitable, and socially responsible approach to design.- Define a human-centered, multidisciplinary approach in shaping meaningful ML and generative AI solutions create inclusive, equitable, and socially responsible experiences and products.- Define research strategy and lead research initiatives where the employee and business strategy has yet to be defined.- Dive deep into both qualitative and quantitative data in order to bring forward actionable insights that generate innovations and help partner teams make informed decisions. - Influence across business lines and organizations through fluid and effective communication with both senior executives and the team, striking a balance in tone and content to service multiple audiences.About the teamThe Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and design to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- 10+ years experience in user research, psychology, and/or ethnography with deep understanding of user research methods and best practices.- 10+ years of experience in the product development process (e.g. mixed-methods research, translation of research into insights, prototyping).- Ability to effectively communicate and include people of diverse cultures, first languages, abilities and socioeconomic background.- Strong observational and analytical skills, an impressive ability to collaborate, and a relentless determination to do what is right through the lens of Diversity, Equity, and Inclusion.- Expert facilitator that is able to navigate sensitive topics/difficult issues in a complex and diverse environment.- A strong portfolio demonstrating past work experience and deliverables.- A range of applied research experience with qualitative and quantitative methods. ...

Senior UX Designer, Employee Services Technology (ES Tech)

Are you a skilled, thoughtful designer ready to make an impact? As a UX Designer in ES Tech, you will be responsible for crafting the next generation of HR products. In this role, your design work has a direct impact on the lives of millions of Amazonians, helping them address their HR needs efficiently while still feeling personal and human.We're looking for a Senior UX Designer with a passion for improving the customer experience and driving high-visibility programs. In this role, you will lead the design vision, strategy and execution of customer experiences that get upstream and are created to scale. You’ll advocate for accessible design and work backwards from customer problems and needs. You will work closely with other UX designers and researchers on the team, product managers, engineers, and business stakeholders to understand the needs of employees, managers, and HR team members across all of Amazon’s businesses, worldwide. You’ll drive UX design from early-stage concepts all the way through final delivery and launch.Key job responsibilities- Own end-to-end product experiences that are accessible, delight customers, and deliver on business objectives.- Create user flows, wireframes, prototypes, high-fidelity designs with detailed specifications, and functional prototypes for mobile and web interfaces.- Champion a user-centered design culture through creative collaborations. Build cross-functional partnerships to deliver seamless customer-centric experiences.- Present design work to cross-functional teams, stakeholders, and leadership for feedback and review.- Develop and drive the adoption of design guidelines, best practices, processes, and tools across the organization.- Contribute to the professional development of your team and colleagues through coaching, mentorship, and modeling Amazon's leadership principles.About the teamThe Amazon Employee Services Technology (ES Tech) team is building cutting edge solutions to streamline human resource processes. Our team includes UX Researchers, Designers, Product Managers, and Engineers. We work on projects ranging from rapid, iterative design on tactical projects, to major strategic efforts that rethink how we provide support to our employees. We work together with internal stakeholders to create user experiences that help, surprise and delight.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

Enterprise Art Director, Amazon Business

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business (AB), a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Amazon Business is seeking a talented and innovative Enterprise Art Director to lead the design for our large business initiatives. This person would lead the design of AB's largest conferences, third-party events, and large business marketing campaigns. This exciting opportunity involves working with one of Amazon’s fastest-growing organizations, collaborating with internal stakeholders, agency partners, and managing projects across international markets.Key job responsibilities- Lead the creative vision and execution of conferences and enterprise business campaigns, ensuring alignment with Amazon's brand standards and business goals.- Oversee the production of graphics for various conference events, ensuring timely delivery and consistency across all touch points.- Present creative concepts and designs to internal stakeholders and clients, incorporating feedback to refine and enhance final deliverables.- Collaborate with internal teams, including marketing, category management, and creative services, to deliver high-quality graphics and promotional materials.- Manage relationships with external agency partners to ensure seamless integration and execution of creative concepts.- Develop and maintain style guides, templates, and visual standards for promotional e-commerce campaigns.- Stay current with industry trends, tools, and technologies to continuously improve creative processes and outputs.A day in the lifeThis person would sit on the Amazon Business (AB) creative team and own our large business marketing efforts. They would partner with that team to understand the creative needs and align them to the AB brand identity. They will need to work with external agency partners to bring their concepts and the AB brand to life and ensure a high-bar of creative is being produced. They would work with the other creatives on AB to understand areas they could collaborate or partner together to share learnings and ensure a cohesive AB visual presence.About the teamThe Amazon Business (AB) creative team owns all of the creative for the AB brand. We partner with all-up amazon branding team to ensure we align with other amazon brands but have a lot of autonomy within our world. The team has project managers, other creative leads, and video leads and we pride ourselves on being collaborative and inclusive. We are the creative glue that connects many other parts of AB, so maintain an approachable and authentic mindset.BASIC QUALIFICATIONS- 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience- Bachelor's degree ...

Mechanical Design Engineer, Data Center Design Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is seeking a Mechanical Engineer to become part of a global engineering team, responsible for the design and continuous innovation of our rapidly expanding data center foot print. Engineers at Amazon work to design resilient, cost effective mechanical distribution systems. As engineers at Amazon we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon you have the ability to drive change and define/design the systems our customers rely on. Amazon offers a fast paced, fun, and exciting work environment. We continue to grow at exponential rates and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning experiences. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. We are looking for engineers with hands on mechanical design experience. If you can design a mechanical system, have an understanding of the critical equipment needs for a data center, and understand the constructability of varying designs you may be a good fit. As we grow we are structuring our team to own more of our engineering in house. Engineers will be responsible for taking designs from concept to the permit and construction document set. You must be capable of defining critical equipment specifications and approving equipment submittals. Engineers will directly support construction and be a part of the process from site selection review through commissioning and ultimately turnover. You will be relied on as a subject matter expert in the mechanical engineering field. At Amazon we do highly support continued learning opportunities and focus on continued employee development. At Amazon team work is absolutely necessary for us to accomplish our goals. You must be able to work within a team and depend on others to accomplish the required work. As a mechanical engineer at Amazon you will be working with other internal groups as well as external groups including utilities, manufacturers, vendors, and contractors. Amazon has a global presence. Travel will occasionally be necessary but shouldn’t be more than 20%. International support will be part of the job, some international travel may be necessary. Support could consist of working on international teams and could require developing detailed schematic design packages. An understanding of international mechanical design requirements is helpful but not necessary. Key job responsibilities-Work with internal teams to understand user requirements.-Data center mechanical designs and collaboration with other disciplines to create a construction document set.-Creation of designs which meet or exceed our quality requirements and fall within our budgetary requirements.-Work with regional vendors and manufactures to specify the appropriate mechanical equipment.-Work with local utilities to understand and define site utility requirements.-Work with local agencies having jurisdiction to ensure compliance with city/county requirements and building codes.-Review and approval of equipment submittals.-Define project scopes and provide technical support for information requests during construction phases.-Work with commissioning teams to properly validate installation, operation, and performance of mechanical systems.-Ability to work on concurrent projects in multiple geographical regions.-Travel to sites for site review and work with onsite field engineers, engineering evaluations, mechanical systems audits, and startup as needed.-Having fun and offering creative, out of the box solutions.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelor’s degree in Mechanical Engineering, or 6+ years of relevant industry experience. - Cumulative 2+ years of experience with industrial or commercial mechanical HVAC design. -5+ years experience developing design documentation (plans, specifications, etc.) for construction and/or permitting ...

Senior Retail Store Designer, Worldwide Retail Growth & Development, Store Design, Worldwide Retail Growth & Development

We are looking for an innovative Architect or Interior Designer to join the Store Design Team for Amazon physical retail who will focus on open store retrofit and remodel projects. In this role you need to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You are the right person for this job if you are a creative problem solver with an intense curiosity and a passion for customers. You must demonstrate the ability to efficiently drive multiple projects throughout all phases of design, permitting and construction administration. In this position you will collaborate with internal and external cross-functional teams at many levels. The ideal candidate is a self-starter who thrives in a fast-paced, ambiguous environment and has a deep passion for innovative retail design. We are looking for someone who is obsessed with creating world-class shopping experiences for our customers. Outstanding project management and communication skills, both written and verbal are required.Key job responsibilities• Review previous project documentation ensuring current store conditions, jurisdictional and landlord requirements are incorporated into your design solution• Ability to understand the constraints of an existing space, the scope of changes and intent required to successfully implement solutions that meet the needs of our customers• Managing external consultants’ production of comprehensive design documentation and permitting • The ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills to ensure on time delivery and adherence to budgets • Providing clear and concise communication with cross-functional teams and senior leadership• Coordinating with estimating and construction teams on budget considerations and value engineering efforts• Gain landlord approvals as required per lease requirements • Translating brand and programmatic design standards into site specific solutions • Reviewing construction documents, shop drawings and landlord documentation• Providing Construction Administrative support as needed• Demonstrated ability in building and health codes, 3D visualization, and industry trends • Demonstrated ability to communicate design vision in visual, written, and verbal formats • The ability to work effectively in an extremely fast paced, ambiguous environment• Solutions focused, proactive and flexible attitude; willingness to take an “all hands-on deck” approach A day in the lifeIf you thrive in an ever-changing progressive environment, then we want to talk to you. This position will work closely with cross-functional teams, external consultants and vendors throughout the store development process. Prior experience remodeling in an open store environment and oversight of consultant performance is critical. This candidate must have a professional and positive demeanor and possess the ability to communicate effectively with business partners at every level, including leadership. In this role you must be able to act as the primary source of contact but still have the confidence to ask for help.About the teamOur retail store formats are designed from the ground up to offer a seamless shopping experience, whether customers are shopping in-store or online. Our designs are customer obsessed, focusing on customers shopping in our stores and ensures that our operations team can work safely and efficiently.BASIC QUALIFICATIONS• Bachelor’s degree (BA/BS) in architecture or interior design • 5+ years of commercial retail design or architecture experience • Grocery Experience• Ability to manage change though multiple projects in various phases of design • Experience with design development, construction documents, permitting, and construction administration • Proven track record of owning projects from start to finish • Architecture/Retail Design – throughout all phases of design • Intermediate Revit skills required• 30% travel expected ...

Senior UX Research Manager, Reading Experiences, Books UX Studio

Our mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person UX Studio provides the user research, UX design, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world.We are seeking an intuitive Senior UX Research Manager to lead the Reading Experience side of our UXR team. This role will continue to help mature research into a core competency of our organization, putting user insights at the heart of the product development process. The ideal candidate will have a passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work.Key job responsibilities• Deeply understand the nature of our reading businesses and customers.• To reinforce UX Research and the voice of readers as central and essential in our product process.• Actively engage with decision makers at all levels of the organization to take aligned action on research findings• Inspire partner teams (design, product, engineering) and help them internalize opportunities to delight customers and differentiate our offerings.• Help set the long-term vision for the future of the UXR team as the discipline continues to mature, document the impact of strategic user research and communicate it broadly to inspire peers and stakeholders.• Increase the availability, scope, and quality of insights available to Books product teams. - Aid in developing goals and targets that help the team progress towards major strategic objectives as quickly as possible.• Mentor and develop the team, create opportunities for growth and advancement.• Scale & evolve the team and continue to hire world-class talent.• Collaborate closely with the other senior managers to set the culture and be responsible for team happiness, career progression, training and mentorship, hiring, and general team cohesion.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person global design and research studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS• 10+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.• 7+ years of formal management experience.• Extensive background in research with a portfolio demonstrating command of methods and tools in exploratory and evaluative capacities, as well as direct work with users and data.• Strategic, business-building approach to research with a proven capacity for translating quantitative and qualitative data into bottom-line impact.• Effective communication skills and storytelling, the ability to sell your ideas and advocate for resources and investment• Broad knowledge of qualitative research methodologies and the proven ability to execute the right methodology to get the needed result.• Advanced degree (MS/PhD) in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related field. ...

UX Researcher, Device Design Group

Amazon’s Device Design Group has launched revolutionary products like Echo, Fire TV, Alexa Communications, and more. Within DDG, the DDG UX Research (UXR) team enables Amazon’s Devices and Alexa business to make informed decisions based on sound mixed-method research. We are looking for an experienced and motivated UX Researcher to join our growing team of mixed-methods researchers, and raise the bar on how we gather and apply customer insights at Amazon. If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with a diverse set of highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team.Key job responsibilities- Use your knowledge of behavioral science research methods and experimental design to lead research initiatives that align to and inform business strategy and goals. - Use your communication, presentation, interpersonal, and analytical skills to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Help product teams and leadership determine the right research questions to ask.- Define and execute (and, as necessary, invent) research methods appropriate to the questions at hand, including but not limited to field research, surveys, lab studies, remote testing, and A-B tests.- Provide focused, insightful, and actionable findings by quickly and thoroughly analyzing a wide range of primary and secondary data types.- Translate insights into measurable customer experience outcomes aligned to business goals.- Work with design, product management, engineering, and marketing partners to develop innovative end-to-end solutions that address top outcomes. Iteratively design and test these solutions until outcomes are achieved or hypotheses are proven wrong.- Advance the development of insight-based knowledge management frameworks used to drive decision-making and prioritization of investments.A day in the life- The successful candidate will be nimble, creative, and have a pragmatic approach to product/design user research. - Define and build strong heuristic user research frameworks for the design team to leverage.- Provide world-class expertise to the UX Research team and raise the UX research bar with regard to mix of methods based on research questions, timeline and resourcing.- The UX Researcher will work on overlapping projects, so strong organizational skills with the ability to multi-task are critical. About the teamThe Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.BASIC QUALIFICATIONS- 3+ years of experience conducting UX research in a consumer-facing product development environment- BS in Cognitive or Experimental Psychology, Human Factors or similar.- Experience with experimental design, ethnographic techniques, contextual inquiry, user-insight generation, and related methodologies with demonstrated results. ...

UX Designer, Fire TV

We’re the Devices & Services Design Group (DDG) at Amazon. Our organization drives design innovation for Echo, Fire TV, Fire Tablets, and more. Our team is responsible for designing innovative entertainment experiences for tens of millions of Fire TV customers. We are looking for a UX Designer to drive the vision, definition and design of Fire TV experiences across devices. You will invent and deliver throughout the strategy, design, and development lifecycle to build customer-focused solutions at scale. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of ambiguity. From the beginning, you will play an integral role in defining problems, driving alignment around key customer experience outcomes, building workflows, building and testing low-fidelity prototypes, and designing delightful and highly-usable digital experiences.Key job responsibilities- Contribute throughout the entire process, from problem definition to delivery.- Use business requirements, user and market research to assist in developing scenarios, use cases and high-level requirements that align to product strategy.- Work with senior designers and partners to identify key jobs to be done.- Work with senior designers and partners to develop conceptual models that work across a system of devices.- Design the UI architecture, interface and interaction flows for new Fire TV experiences.- Explore and communicate your ideas for new experiences using wireframes, visual mockups, and prototypes.- Design highly usable digital experiences by rapidly prototyping, testing and iterating on designs with internal partners.- Develop and maintain detailed user-interface specifications and design patterns.- Effectively work with design and project managers to plan projects for effective delivery while maintaining high standards for design.- Be a passionate and effective advocate for design with non-design audiences.- Write effectively to communicate design rationales and benefits to Amazon customers.- Elevate the culture of UX thinking and design excellence.A day in the lifeIn this highly visible role, you will work on some of the most challenging opportunities at Amazon today. You will use business requirements as well as user and market research to assist in developing scenarios, use cases, and high-level requirements. On a daily basis, you will collaborate with a team of world-class multi-disciplinary designers, researchers, engineers, product managers and executives. You will use a variety of methods, including wireframes, prototypes, storyboards, high-fidelity mockups and specifications to communicate design thinking to senior leadership, engineering and product partners at every phase of product development.About the teamYou will join a team of designers working across devices to deliver exceptional customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers to learn how they are serving their customers. We work cross-functionally to craft scalable, cohesive, and usable solutions for our customers. The team makes strategic decisions that allow partners to take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best every day.BASIC QUALIFICATIONS- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Knowledge of best practices for information architecture and design- Have an available online portfolio with examples of end-to-end journeys, IA mapping, and design systems thinking. ...

Senior UX Designer, Industry Products, Automotive

AWS Industry Products (AWS IP) is seeking a Senior UX Designer to join our design and research team. We are looking for candidates who thrive in a fast-paced startup-like environment and have a passion for solving complex problems at a massive scale.AWS IP is an AWS organization chartered to build industry-specific products by diving deep with industry innovation leaders to unblock entire industries from new business models, step changes in efficiency, and transformative business outcomes. We are builders and innovators applying Amazon innovation mechanisms and AWS technologies, like machine learning and IoT, to build new AWS products that empower industry customers to achieve and sustain the game changing benefits of digital transformation at scale. We are curious, passionate, fun, and like to GSD (get stuff done).Key job responsibilitiesThe Senior UX Designer will work directly with product and engineering in collaboration with a global automotive industry partner. You will take technical and abstract concepts and turn them into a compelling and meaningful user experience that transforms automotive software development. You must be mission-driven, creative, and independently motivated to succeed.As a Senior UX Designer, you will:• Design developer experiences and cloud-based software management services for the automotive industry.• Contribute to strategic decisions around product definitions and roadmaps.• Brainstorm and prototype concepts, and specify designs according to use cases.• Create end-to-end user experiences that are useful, usable, and desirable.• Understand and advocate for customers and their needs through research and the design and development of solutions.• Integrate business requirements and market research to assist in developing use cases and high-level design requirements.• Design information architecture, user interface, and interaction flow of services and experiences.• Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes.• Facilitate design processes, present to stakeholders, and iterate on designs based on feedback and user research.• Develop and maintain detailed user interface specifications for developer handoff.• Contribute to product management and engineering to instill UX best practices throughout a customer’s journey.• Chart a course for yourself in ambiguous situations. • Mentor and assist other designers.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 7+ years of UX designer or interaction designer experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience in delivering design solutions for projects of large scope and complexity- Experience with design tools such as Figma and digital collaboration tools like Miro ...

Sr. UX Designer, Internal Design System, People Engagement Experience

The People Engagement Experience (PEX) is the cord across our People Engagement (PE) experiences made up of forward-thinking UX designers, researchers, writers and design technologists. PEX is revolutionizing the user experience for Amazonians across the globe. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers. We’re also customer-obsessed, driving impact across the company by delivering on user-centered and business needs. We support Amazon's mission to become Earth's best employer through making it easier to acquire, train and retain employees.As a Senior UX Designer on the employee facing design systems team, you are responsible for leading design initiatives, including Figma component, pattern, and style libraries. You will work with designers and engineers across multiple organizations to create implementation strategies and timelines for the introduction of new components and standards. You will bring a scalable design approach to your work, and consider how to best deliver components, patterns, and templates that scale across products and platforms. Finally, you’ll be a focused on the design details, while also understanding the technical requirements to bridge the gap between product and engineering. As a Senior UX designer, you will drive strategy for the team, and partner with customers to impact products.To succeed in this role, the candidate must be an innovative self-starter in driving operational excellence, enabling others, and working closely with engineering. The candidate must have proven the ability to succeed in a highly ambiguous, fast-paced environment. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.Key job responsibilities- Assume ownership for components, patterns, and templates for product experiences and features across desktop, native mobile and more.- Work closely with designers and engineers to design and implement high-quality, scalable additions to the design system.- Collaborate with designers to identify opportunities for unifying designs across products.- Create and maintain documentation describing the standards and best practices of our component library as a reference for designers, developers, and product.- Model behavior that exemplifies Amazon Leadership Principles in their team. Raises the design bar for the organization.- Implement and maintain processes for scaling, updating, and managing various parts of a design system.- Provide coaching and feedback, with an emphasis on growing junior Independent Contributors and leadership capability.- Dive deep with product managers, designers, and engineers from various domains, learning how they are serving customers.A day in the lifeA Design Systems UX Designer works with design and engineering closely on day-to-day basis. While this designer independently owns the strategy and creation of new components, patterns, and layouts, they also collaborate with other UX designers across organizations on connecting individual features to a unified, holistic experience. UX Researchers and UX Writers support design in creating reusable experiences. The designer shares design work regularly with the immediate and customer teams, stakeholder review and leadership, and acts as a key member that brings the larger design community together.About the teamWe are a multidisciplinary team creating truly meaningful products and experiences that empower and connect millions of Amazon employees. Our team consist of designers, researchers and writers, and is very diverse in terms of educational background, gender, race, skills, and location.Internal job descriptionBASIC QUALIFICATIONS- Have an available online portfolio- 6+ years of UX designer or interaction designer experience- Expertise in Figma ...

Sr. Industrial Designer, Grocery Industrial Design Engineering

Industrial Design Implementation Engineering (IDIE) is seeking an experienced Sr. Architectural Designer to join the Design Engineering team. Our team works on pilot building projects for Whole Foods, Amazon Fresh Fulfillment and Distribution Centers. We also provide support for existing network grocery projects. This individual will be responsible for creating and maintaining designs for buildings under the above business lines. This includes end to end design support for buildings from concept to execution, engineering existing sites for value and efficiency, and creating and maintaining drawing standards for multiple business lines. Drawings will require a high level of detail using various CAD programs. A successful candidate will be able to collaborate with internal and external teams to generate high-quality, cost-effective solutions with ambiguous guidelines. They will also be able work on multiple projects with various timelines while influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.Key job responsibilitiesComplete schematic designs for complex projects. Partner with internal and external teams to streamline site layouts for value and efficiency. Create design solutions that can scale and execute solutions with clear communication and documentation. Maintain standards for multiple business lines, and create them for new building types. Create drawings with a high level of detail using various CAD programs as tools to communicate with internal and external teams. Driving programmatic roll-outs for key initiativesA day in the lifeIf you thrive in an ever-changing environment, then we want to talk to you. This position will work closely with cross-functional teams, external consultants and vendors throughout the development process. This candidate must have a professional and positive demeanor and possess the ability to communicate effectively with business partners at every level, including leadership. In this role you must be able to act as the primary source of contact but still have the confidence to ask for help.About the teamThe Industrial Design team is a small but growing part of the larger Worldwide Grocery team responsible for designing the buildings that fulfill online grocery orders. We are an exciting, fast-moving business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. The work is fast paced and exciting. Our goal is to get the highest quality food to our customers fast. BASIC QUALIFICATIONS• Professional Bachelor's or Master's degree in Engineering, Architecture or related field • 7+ years of experience in the job offered or related occupation of Design/Innovation, Research & Development, Manufacturing/Process/ Industrial Engineering, or related. • Fulfillment/Distribution Center experience • Ability to work within an ambiguous environment and manage change • Experience in technical leadership for large-scale industrial projects. • Proficiency using AutoCAD, Revit and Bluebeam required • Demonstrated ability to manage multiple simultaneous projects requiring frequent communication, organization, time management and problem-solving skills • Proven track record of owning projects from start to finish – self-starter and self-directed • Proactive and flexible attitude; willingness to take an “all hands-on deck” approach• 30% of travel expected ...

Senior UX Researcher, Amazon Ads

At Amazon, we put our customers first in everything we do. This includes the advertising solutions we create to connect brands, businesses, and agencies with their customers globally and at scale. The Ads Supply and Creative Experiences team is seeking a teammate with exceptional behavioral research skills and creativity to work collaboratively with UX design, data science, engineering, and product management through all aspects of the product development life-cycle. In this role, you will have significant impact on our customers’ experience of advertising by helping our team use data-driven insights to inspire changes across multiple Amazon products.Prior experience with advertising technology is not a prerequisite for this role, but obsessing over the customer certainly is one. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to enable brands to connect with their customers in delightful ways. If you’re interested in building truly unique and innovative solutions, with a relentless focus on customers, then you’ve come to the right place.BASIC QUALIFICATIONS- 5+ years of hands-on experience conducting UX research in an applied setting.- BA/BS in psychology, sociology, anthropology, human computer interaction or related discipline.- Working knowledge of behavioral statistics and the principles of experimental design.- A strong portfolio demonstrating past work experience, deliverables, and the ability to extract actionable insights from qualitative data. ...

UX Designer, AI/ML

This is a fantastic opportunity for a designer looking to gain experience in AI/ML. You will ship features often, have UX ownership across all stages of the product lifecycle, and work with a talented team where you will grow and learn. Key job responsibilities - Contribute to the design of useful, usable, and desirable products in a team environment. - Understand customers and their needs through market analysis, customer research, and feedback. - Use business requirements to assist in developing use cases and high-level requirements. - Design the architecture, interface, and interaction flow of services and experiences. - Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes. - Facilitate the design process, present and iterate design solutions. - Chart a course for yourself in ambiguous situations. Mentor and assist junior designers and interns.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure) ...