Design

The Futures Design team is seeking a Principal UX Designer to help Amazon experience what it's like to live in the future, today. This role will work closely with the Head of Futures Design and partner with the team's Strategy and Operations leader to drive design impactful innovative solutions across our portfolio. In this position, you will shape our interaction and experience design practice, and influence the future development of devices and services 3 to 10+ years out across Devices and Services organization. The ideal candidate is adept at working in ambiguity while delivering strategic and innovative thinking across programs, resources, and work that impacts other teams and products across Amazon. The Principal UX Designer will be dedicated to:- Leveraging customer research and insights to create alignment around shared priorities and success outcomes.- Combining ideation, prototyping and experimentation to develop innovative roadmaps of future experiences and opportunities.- Contributing to a focused charter dedicated to this work and driving specific initiative areas where a cross-team, multi-horizon experience plan can inform targeted strategic options.- Mentoring and developing the design talent primarily within Futures Design, but also across the Devices and Services organization the envisioning team collaboratesKey job responsibilities- Define and drive the UX vision for new categories and concepts that impact customers and Amazon roadmaps.- Operationalize customer-obsessed device and service concept explorations.- Lead concept development in ideation sessions and design reviews.- Create customer journeys and use cases in storyboards, wireframes, visual mockups, and prototypes that define the product vision.- Identify user research needs for ideation and validation.- Evangelize concepts and design to diverse audiences across Amazon.- Use business requirements, market research, and customer feedback to assist in developing scenarios, use cases, and high-level requirements.- Dive deep on consumer insights, product analytics, and competitive intelligence to drive product innovation.- Identify opportunities to invent and experiment with new technology and interaction patterns.A day in the lifeYou will contribute to the team's efforts to think big and explore new ideas, invent and simplify to turn potential and preferable future thinking into tangible solutions and experiences. You'll do this by delivering high-quality interaction and visual design patterns, collaborating closely with other designers, product, and engineering teams. You will work to identify, define, and help establish best practices within the organization and the broader design community to unify design processes, foster innovation and improve efficiency.About the teamAmazon's Device and Services Design Group (DDG) is a central design studio responsible for developing products and platforms, from the Echo to Alexa Communications, and Fire TV and Tablet.BASIC QUALIFICATIONS- 8+ years' experience in interaction design (software, mobile, web, other media), with an emphasis on conceptual, visual, interaction design and strategic thinking.- BA/BS in Design, HCI, or related field; or equivalent professional experience within the design field.- Demonstrated ability to work confidently and collaboratively with stakeholders.- Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences. ...

Are you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 5+ years Amazon experience • 10+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related • Experience must involve ownership/management of engineering design projects • Experience using business/technical software like MS Excel, MS Project, and CAD software• Ability to travel 20% globally. ...

Are you an innovative engineer that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the idea of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you! We’re looking to add a high-impact engineer to our team in our Nashville. In this role, you will partner with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll continue working with that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects will include green-fields, brown-fields, and retrofits. Our team to designs fulfillment centers, cross-dock facilities, specialty facilities (ex. reverse logistics, hazmat) and ground and air transportation centers throughout North America and Europe. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will learn; you will work on high impact, high visibility projects; you will grow.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS - Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 2+ years Amazon experience. - 5+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related - Experience must involve ownership/management of engineering design projects. - Proficiency using business/technical software like MS Excel, MS Project, and CAD software. - Ability to travel 20% globally. ...

As Global Fabric R&D Manager, you support all worldwide fabric textile development and translate our brand design philosophies into clear, executable, direction for vendors, suppliers, and other outside research institutes. This role will work closely with our product designers presenting inspired seasonal concept recommendations that ensure brand continuity, capture market trends, and align to business team briefs. You have an industry proven track record, and are comfortable executing the fabric development process from end-to-end – all while managing cost/value requirements. Please note, this is not fabric sourcing role. Key job responsibilities• Drive and execute to Amazon Fashion’s global fabric development initiatives• Own the end to end fabric development process, inclusive of implementing sustainability initiatives and specifying custom engineering requirements if appropriate• Work to proactively identify and resolve potential manufacturing and costing issues prior to development of print concepts to ensure quality execution in bulk • Build 3-5 year material research & development strategy to ensure Amazon Fashion Private brands is continuously innovating on behalf of customers. • Analyze fabric needs across the brand and make recommendations to Global Sourcing and Design for leveraging qualities across divisions • Support end-to-end data management and digitization of the fabric development process • Conduct market research and attend fabric shows as appropriate to gain perspective on innovation, trend and fabric refresh needs• Drive fabric development process improvements and seek opportunities to positively affect the Design organization and company • Manage product integrity by monitoring and refining laboratory testing requirements for core fabric library • Leverage material and product exclusivity by partnering with legal experts to ensure that we have proper patent agreements in placeBASIC QUALIFICATIONS- Bachelor's Degree in Textile Design, or Material Science- 10+ years in textile industry working with softlines apparel fabrics- Strong presentation skills- Strong interpersonal skills, including the ability to regularly interface with and influence senior management- Experience setting or collaborating on creative strategies- Organize and prioritize multiple projects having a sense of urgency in managing time and accomplishing tasks- Demonstrate proactive problem-solving skills, detail oriented, with strong follow through- Deep understanding of raw material development and cost engineering- Excellent technical knowledge of yarns, knits, wovens, and performance fabrications- Innovator ...

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.Amazon Web Services (AWS) is seeking a Physical Security Engineer to join its data center design team. Position is available for any of the following locations:• Seattle, Washington• Herndon, Virginia• Columbus, Ohio• Austin, TexasAs a Physical Security Engineer at AWS, you will lead security designs for Amazon Dedicated Cloud (GovCloud) Data Centers (DC) throughout our Americas Region. Physical Security Engineers at AWS work to design safe, secure, resilient, cost-effective Data Center (DC) facilities. As a Physical Security Engineer at AWS, you will lead security designs for our intelligence customer base and impact AWS global DC security standards. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will provide technical guidance, have a direct impact on the design of DC facilities, solve large-scale implementation issues, and be responsible for developing and communicating security design requirements to internal and external project partners.As a Physical Security Engineer, you will work directly with other AWS Security Teams, AWS Management, and partners to collaborate in the real-world application of Physical Security throughout AWS. You will review and be very knowledgeable of new and cutting-edge technologies and security measures for possible application to the existing suite of security processes and measures in order to enhance the security posture across AWS. You should have a working knowledge of physical security principles and how that relates to practical application and real-world implementation of processes and measures, as well as working knowledge of Crime Prevention through Environmental Design (CPTED).Key job responsibilities• Lead designs (construction drawings and specifications) for physical security elements (cameras, access control, intrusion detection, fences, gates, etc.) for Amazon Dedicated Cloud (GovCloud) DC projects.• Collaborate with other security organizations within AWS to develop design standards, evaluate cost, risk and benefits of designs and facilitate design discussions.• Communicate conceptual designs to internal stakeholders and external consultants.• Participate in maintenance Basis of Design, prototype design, and template specifications for physical security elements.• Create security design scope of work for design RFPs.• Review and direct the work of physical security engineering design consultants.• Manage multiple fast-paced projects simultaneously.• Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%.About the teamo Why AWSo Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.o Diverse Experienceso Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.o Work/Life Balanceo We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.o Inclusive Team Cultureo Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.o Mentorship and Career Growtho We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s degree in relevant engineering field or equivalent additional experience• 10+ years of physical security design experience• 3+ years of physical security design experience in data center or similar mission critical projects ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for engineers and leaders with hands on electrical design experience. If you can design an electrical system, have an understanding of the critical equipment needs for a data center, understand the constructability of varying designs, and lead an electrical design team you may be a good fit. . Engineers will be responsible for taking designs from concept to the permit and construction document set. You must be capable of leading a team to define critical equipment specifications and approve equipment submittals. Engineers will directly support construction and be a part of the process from site selection review through commissioning and ultimately turnover. Engineers at Amazon work to design resilient, cost effective electrical distribution systems. As engineers at Amazon we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon you have the ability to drive change and define/design the systems our customers rely on. As an electrical engineer at Amazon you will be working with other internal groups as well as external groups including utilities, manufacturers, vendors, and contractors. If you are a creative, smart and driven individual that enjoys working with complex problems we want YOU! At Amazon you will be responsible for working on multi-million dollar designs that support our array of businesses and wide variety of customers. Amazon has a global presence. This position is based out of Herndon, VA, Austin, TX, Seattle, WA or Columbus, OH. Travel to our data centers (located throughout AMER region), yearly team off-sites and vendor factory visits are required. Domestic travel could be up to 20% of your time. International support will be part of the job and some international travel will be necessary. Support could consist of working on international teams and could require developing schematic and design document packages. An understanding of international electrical design requirements is helpful but not necessary. Key job responsibilitiesThe Sr. Electrical Engineering Manager will be responsible for the following:- Leading a team of electrical engineers in the design of data center critical infrastructure systems.- Facilitating weekly meetings with staff, resource planning, evaluating external consultants, addressing design issues and be responsible for the quality of electrical engineering designs.- Drive process improvements within your team.- Be a leader within the group as well as within internal and external teams that support the data center.- Work with internal teams to understand user requirements.- Participate in site selection reviews.- Data center electrical designs and collaboration with other disciplines to create a construction document set.- Creation of designs which meet or exceed our quality requirements and fall within our budgetary requirements.- Work with regional vendors and manufacturers to specify the appropriate electrical equipment.- Work with local utilities to understand and define site utility requirements.- Work with local agencies having jurisdiction to ensure compliance with federal, state and municipal requirements and building codes.- Review and approval of equipment submittals.- Define project scope and provide technical support for information requests prior to, and during construction phases.- Work with commissioning teams to properly test and validate installation, operation, and performance of electrical systems.- Ability to work on concurrent projects in multiple geographical regions.- Travel to sites for site review and work with onsite field engineers, as well as provide engineering evaluations, electrical systems audits, and startup as needed.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in an electrical engineering, or 12+ years of related electrical experience including a minimum of 5 years of data center design experience.- Cumulative 7+ years of experience with industrial or commercial electrical design experience.- Minimum of 5 years managing a team of engineers.- Minimum of 5 years experience developing design documentation (plans, specifications, etc) for construction and/or permitting. ...

Amazon Alexa is one of the world's most utilized and beloved assistants. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in AI technologies. You will have the opportunity to impact the customer experience, design, and implementation of cutting-edge products and features. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun and make history.The Alexa Experiences & Services team is looking for a Senior User Experience Designer to work on Proactive Experiences as well as other exciting Alexa projects. The Alexa Proactivity designer will support the Alexa Customer Journeys team to enhance the customer’s experience by anticipating their needs or current context — and meet those needs with information, suggestions, and/or actions in the most appropriate interaction modalities and CX across multiple product surfaces.This Senior UX Designer will work on cutting-edge Alexa features and revise existing features. You will create elegant, intuitive user interfaces that meet unique customer needs. You will work closely with other designers, researchers, product management, engineering, data science and operational teams to successfully go from early stage product concepts to iterations and launches of new features.Key job responsibilities- Create world-class, user-centered designs through consideration of customer research, business requirements, technical considerations, and usability study findings, These experiences will bridge voice, multimodal, web, and mobile applications.- Collaborate directly with Conversation Designers and the Research team to ensure a consistent and delightful experience across all customer touch points- Partner with the Product Management team to translate business requirements into use cases and high-level customer experience requirements- Collaborate directly with Software Engineers to bring the resulting designs and vision to market- Develop conceptual diagrams, wireframes, visual mockups, and prototypes- Develop and maintain detailed user-interface specifications- Present design work to the design team, product team, and leadership for review and feedbackAdditional Preferred Qualifications: - Ability to take complex concepts and quickly turn around detailed flows and mockups or prototypes reflecting a range of options- Ability to manage ambiguity, work autonomously, and multi-task in an agile environment- Ability to communicate, present, and gracefully defend your team’s design decisions- Experience with multiple platforms and form factors, including phone, tablet, multi-modal, and wearables- Experience building voice-based products and services- Bachelor’s degree in Design or equivalent design-related field, or commensurate industry experienceA day in the lifeEach day, you will connect and collaborate with designers and researchers across the Alexa team. You’ll work directly with product managers to understand requirements, and develop design concepts that will be reviewed with leadership. You’ll also work with software teams to deliver detailed visual and interaction specifications. While the environment will be fast-paced, you’ll always be embedded in a supportive community of team members who are ready to provide feedback and support. Because we see an Amazonian's time as a scarce resource that must be respected, we'll help you defend your work/life balance and will actively support your professional growth.About the teamThe Alexa Experiences and Services Design and Research group works on foundational and innovative Alexa experiences on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices. We’re a passionate group of designers and researchers dedicated to delighting Alexa users.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio ...

Amazon Software Builder Experience has a mission to make Amazon the best place to be a software builder. It was established in 2022 bringing together existing and new teams with a focus on modernizing processes and tools. The organization is invested in deeply understanding the software builder experience in order to uncover areas of opportunity to improve it through tooling or process. As a UX Researcher you will undertake generative, tactical and evaluative research to create insights about the software builder experience at Amazon. You will use a mix of different methodologies to answer ambiguous questions about the software builder experience. You will collaborate with a team of passionate, supportive and skilled researchers to create new approaches to exciting problems. We are looking for someone very comfortable with quantitative methodologies and approaches. Key job responsibilities* Own all aspects of the user research (study design, recruiting, moderation, analysis, reporting, communicating, socializing research), making autonomous decisions to evaluate which user research methodology approaches work, and which don’t.* Create long-term research roadmaps and opportunity frameworks that align to and inform product strategy and goals.* Collaborate with other researchers, UX designers, product managers, and engineering to help create customer-obsessed solutions by sharing your insights* Be a strategic partner by becoming a domain expert within the software builder experience* Communicate the results of your research and the impact on product design, go-live, and future user research.* Be comfortable with a high degree of ambiguity.A day in the lifeYou'll collaborate with product, design, and engineering stakeholders to identify areas of opportunity for research and become a domain expert in the Amazon software builder experience. You will meet with the UX Research team for crit, where you'll give and receive feedback because we believe in mentorship and learning from each other. You will most likely spend time socializing with your stakeholders/peers over lunch. About the teamUnderstanding that our org has the mandate to make software building awesome for all software builders, our close-knit team of designers and researchers are making that first we build more robust tools. More importantly, we're incorporating the best UX practices into how we build those tools such that they can be scaled out and applied by all Amazonians to make their output truly resonate with customers. And even though we represent 50 products, the UX team meets twice-weekly to share ideas and work so we can cross-inform product recommendations for our entire portfolio. We also look for opportunities to socialize regularly, regardless of where everyone may be geographically. We have a lot of growth opportunity ahead, for our products, the orgs we support, our team, and individual careers.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS* 5+ years of hands-on experience as a user researcher or similar role.* Experience conducting UX research (study design, execution, data analysis, and devising customer insights/recommendations) with varied research methodologies and the proven ability to execute the right methodology to get the needed result.* Experience with developer tools/experience or nascent technology (e.g. GenAI, Crypto etc)* A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data.* 5+ years’ experience working alongside a product development cycle, and building relationships between business, UX, technology, and research teams* Excellent communication, interpersonal, and analytical skills including the ability to present insights clearly and persuasively to colleagues, partners and stakeholders* Bachelor's Degree in a related field. ...

We are looking to hire an experienced, strategic Copywriter to join the Brand Innovation Lab team. In this role, you’ll create custom campaigns for a wide range of Entertainment, Media, and Telecommunications brands using the full Amazon canvas (i.e. Prime Video, TNF, Alexa, Twitch, IMDb, Amazon Music, Amazon Live), bringing to life innovative ad solutions that benefit the end customer while meeting client needs and pushing the creative envelope. As an expert in your craft, including creative ideation, brand storytelling, copy development, and pre/post content production, you will be involved in all aspects of campaign development including concepting, client presentations, design/tech reviews, video script writing, and selecting of external partners for creative production. In partnership with Brand Strategists, you will synthesize customer data to develop “never done before” ideas that work backwards from the end customer and deliver on advertiser objectives, leveraging research and 1P insights to come up with engaging experiences using the Amazon canvas in innovative ways. You will collaborate closely with Creative Directors, Design Technologists, and Solutions Managers to vet tactical ideas that use different Amazon platforms and partners to ensure feasibility, and work closely with Producers to ensure any ideas that require production are scoped, budgeted, and planned out before pitching to clients. You will also collaborate with clients to dive into their brand’s challenges to identify opportunities to deliver strategic, bespoke solutions that delight customers and have a meaningful impact on advertisers’ businesses—as well as identify ideas that can become repeatable for other advertisers.Key job responsibilities- Accountable for end-to-end creative development, from pitch to launch, on BIL’s most complex campaigns- Articulate creative concepts and rationale internally and externally through well-developed presentation skills- Address the client’s needs, even when ambiguous, through creative concepts and presentations- Steward the client’s brand tone and voice through every stage of campaign development- Produce original copy with great attention to narrative consistency, voice, and tone for all campaign deliverables- Bring a deep understanding of the Amazon canvas to complex campaign solutions- Endorse copy accuracy and style guides on all deliverables- Foster creative passion, curiosity, and excellence through discussion of emerging trends, new technologies, and industry best practices- Proactively build partnerships with internal Amazon teams and external stakeholders- Collaborate across disciplines with team members at all levels- Provide leadership, mentoring, and coaching to junior level creatives A day in the lifeIn this client-facing role, you will often be presenting to Director-level brand, agency, and Amazonian stakeholders as well as leading presentations and productive discussions with senior internal and external stakeholders to drive creative alignment across teams and orgs, providing clear creative, tactical, and business rationale to all audiences that support their solutions. You apply good judgment to make creative and strategic trade-offs between teams, and clients without compromising creative quality and the end-customer experience. You will develop and coordinate complex creative marketing initiatives, often stretching outside your immediate area of expertise. You will leverage your knowledge in brand strategy, user experience, visual design, and tech to work independently across 6 or more opportunities simultaneously, all in different stages of development. You will drive cross-team discussions around the development of shared goals and implementation, owning and optimizing mechanisms to improve internal and external processes that scale. You will write scripts for Entertainment, Media, or Telecomm brands that sponsor Prime Video Content or Thursday Night Football activations.About the teamAmazon's Brand Innovation Lab works with brands and agencies to develop campaigns that engage consumers at multiple stages of the marketing journey, building brand awareness, relevance, consideration, acquisition and loyalty. Our global creative team of storytellers and innovators include strategists, creatives, design technologists, engineers, producers and more, collaborating to create solutions customized to our advertisers' goals. The Entertainment, Media, and Telecommunications team services the major entertainment studios, tv/streamers, toys, and telecommunications brands. BASIC QUALIFICATIONS- Minimum of 6 years copywriting experience at advertising agencies and/or in-house creative departments- Must have an online portfolio URL in your resume, demonstrating copywriting and conceptual thinking skillset, as well as big campaign thinking that can extend into any medium- Strong understanding of digital and social platforms, as well as their use within marketing ...

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create products and services.We're on a journey to build something new! The vehicle sales team is looking for a thoughtful and passionate UX Designer who sees technology as a way to re-imagine the car buying process. We are building new research, discovery, and shopping products that can connect customers to their car of choice. Our goal is to simplify the car buying process and our group functions as a start-up within Amazon. We offer a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation. Key job responsibilitiesCollaborate and work closely with other designers, research, product management, and engineering from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing. Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.Simplify complex ideas and create intuitive experiences, using research and data to identify opportunities and inform decisions.Engage with different audiences and varying levels of the organization to drive solutions forward.Earn trust with key partners to develop a shared vision through excellent storytelling, presentation, interpersonal and analytical skills.Mentor junior talentBASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure) ...

Alexa Experiences & Services UX team is seeking a self-motivated, ownership-minded, and nimble Senior UX Program Manager to be a force-multiplier for UX Design & Research, amplifying our efforts and impact. The ideal candidate will exhibit leadership, high judgment, the ability to influence, and exceptional organization and communication skills. This role will provide program management leadership and operational support throughout our design organization and across multiple partner teams by increasing communication and connection points, streamlining the design process, and driving design excellence. You will collaborate closely with designers, researchers, engineers, product managers, and other cross functional partners to lead projects throughout the planning, design, and development cycle. In this role, you’ll combine expert program management skills with a passion for user experience to help your team improve the designs of Amazon’s AI assistant used by millions of customers. You’ll work cross-functionally and collaborate with design leadership, designers, product, and engineering teams to plan projects, define milestones, assess risks, and help projects meet deadlines. You will also manage communications to team members, executives and other stakeholders. You are a master planner and a flexible leader who can balance multiple programs in a creative design environment.Key job responsibilities- Partner with UX leadership in key project decision-making, including: requirements gathering, scheduling, resource allocation, and coordination of teams and reviews - Drive team operations to support org health, including: strategic planning, up-leveling team member training and knowledge share, workflow and processes, and collaboration approaches - Act as a bridge between UX, Engineering, and Product Management (PM) teams, connecting all three groups and making sure interdependencies are understood and planned for - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints - Implement repeatable processes and tools to help us scale, prioritize, plan and manage multiple parallel projects across the team and our stakeholders - Support design delivery by driving team backlogs and removing obstacles, coordinating reviews with stakeholders and leadership, communicating team status, and empowering designers to own their timelines - Create, maintain, and disseminate project information to stakeholders and senior management - Work across teams to create strong relationships with stakeholders and senior leadership teams - Promote a sense of transparency, visibility, and community among our teamA day in the life- Partner with leaders across Alexa to drive the UX roadmap- Engage with talented UX Designers and researchers on innovative new effortsAbout the teamThe Alexa Experiences & Services UX team is at the forefront of creating innovative new Alexa experiences with generative AI technologies on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices.BASIC QUALIFICATIONS- 6+ years of design program management experience- Experience managing UX programs and working with Design and Research- Demonstrable history of influencing cross-functional stakeholders, partners, and senior executives ...

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create innovative tools?The Advertising User Experience team is looking for a a thoughtful and passionate Sr. UX Designer who sees technology as a way to re-imagine advertising experiences. We are a diverse team, building cutting edge tools and systems to simplify and optimize advertising as well as opportunities to measure, control, and innovate experiences of consumers with advertising. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.As a Sr. UX Designer you’ll own the definition and design of how advertisers build, manage, and scale their business with Amazon Ads. You will be involved in all aspects of product development, from first brainstorming sessions to working with product management, user research, engineering, and company leaders and will tackle some of our most difficult advertising challenges. You will work in a fast paced and innovative industry, where ideas evolve and concepts turn into real solutions quickly. As a responsive and trust-building leader of the space, you must be able to handle ambiguity, program complexity and changes in emerging technologies and ensure design-led design programs drive change.Key job responsibilities- Collaborate and work closely with product management, engineering, sales, and research from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing, as well as establish best practices for interaction models and user interface designs throughout the team.- Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization through excellent communication, presentation, interpersonal and analytical skills.- Earn trust with product managers to develop shared vision and use research and data to identify opportunities and inform decisions. BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Excellent communication, presentation, interpersonal and analytical skills ...

Process Engineers on the RDE NA Process Engineering (PE) team are responsible for developing frameworks used to onboard new technologies and support their deployment, leveraging industrial engineering techniques and experience to scale new products for general availability (GA) and addressing continuous improvement opportunities for GA and NPI technologies up through their depreciation. Process Engineers develop and maintain standards and drive efficient deployments by designing efficient industrial layouts and processes, and leading continuous improvement projects related to deployment processes for all phases of the product lifecycle.Key job responsibilities• Create standard processes for vendors and 3rd party assemblers (3PAs), including inline quality control check points to identify defects upstream and avoid additional QC cost downstream• Employ Lean engineering and industrial engineering principles to prepare and optimize robotics and automation systems for field deployment at a large scale • Leverage Design for Deployment (DfX) methodologies and Value Stream Mapping techniques for new technology to iterate processes and documentation during beta and early GA deployment stages • Partner with suppliers and assist in manufacturing tooling and fixturing for both high volume and high complexity scenarios • Support in-field deployments at various Amazon locations globally to understand on the ground challenges and measure adoption of published standards • Create troubleshooting and best practices documentation to aid problem solving in the field • Interpret data sets into information and opportunities for process improvement across deployments • Structure and develop implementation plan and work with cross functional leaders to pilot and test new solutions and then roll-out across the broader organizationAbout the teamThe RDE NA Process Engineering (PE) team exists to enable deployment execution teams in the implementation of new technology at a large scale and to improve efficiency of deployments of general availability (GA) technologies year-over-year.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering (any discipline) or related technical field• 7+ years of relevant work experience in high technology or a manufacturing environment• Demonstrated proficiency using operational metrics, industrial process development, Lean and industrial engineering techniques/tools like Kaizen• Experience with root cause analysis and problem-solving tools (5 Why’s, Fishbone, 8D) • Ability to travel globally up to 30% per year ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.As a Sr. UX Designer, you will be a valuable member of Project Kuiper’s Customer Devices Experiences team, and will define and design exceptional user experiences that delight our customers across the globe. You will deliver beautiful and compelling user interface designs that will be used by customers across various market segments and industries. Project Kuiper’s success requires leaders who are owners, and who possess the entrepreneurial spirit needed to create new products. Leaders will solve complex problems and get things done. As a Sr. UX Designer, you will own defining the user journey and user experience for a collection of use cases that span multiple product interfaces and device form factors.A successful candidate will be curious, creative, highly analytical and be able to work autonomously to drive impact as part of a large growing cross-functional team (product and program managers, software and hardware engineers, business development and marketing managers and industrial designers). We are looking for a designer who is a systems-thinker and highly-skilled at establishing and/or utilizing design systems as part of the design workflow. The ideal candidate is customer-obsessed and has experience collecting user insights and feedback to validate designs. Designers who have experience conducting generative and evaluative research (interviews, observational studies, contextual inquiry, usability testing, accessibility audits, etc.), and who are adept at leading internal and external design workshops and design discovery activities are encouraged to apply. The successful candidate must be capable of synthesizing a variety of inputs into experiences and designs that customers love!Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities- Design customer journey flows and low, medium and high-fidelity user interface mockups/wireframes. - Lead cross-functional design review meetings for input and sign-off on design artifacts.- Create design briefs, proposals, reports and executive summaries as needed to keep the product team and Kuiper leadership team informed of design opportunities and design progress.- Provide design clarification and consultation as needed to engineers when UX features are being developed.- Provide design assets (product screen flows, user guidelines/explainers, etc.) as needed to the Kuiper Marketing Team to be used on external-facing Kuiper website and other promotional materials.- Participate and provide input in product change control processes post-launch.- Experience in delivering design solutions for projects of large scope and complexity and a track record of leading design projects that have launched.BASIC QUALIFICATIONS- Bachelor’s degree in HCI, Interaction Design, Graphic Design, or equivalent design-related field; or commensurate experience.- 6+ years of UX design or interaction design experience- 6+ years of design experience creating mockups, wireframes and prototypes for web and mobile applications and/or workflows.- Experience using tools such as Sketch or Figma for prototyping design concepts and for defining and documenting the user interface architecture (UI patterns, components and guidelines).- Proficient designing and using design systems and design frameworks- Have an available online portfolio demonstrating samples of design deliverables (personas, journey maps, wireframes, and prototypes) ...

Amazon Web Services (AWS) is seeking a Data Center Civil Engineer to join its design team.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Data Center Civil Engineer at AWS, you will lead Civil Engineering designs for Amazon Data Centers. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical Data Center sites, provide technical design guidance and vendor oversight, solve large-scale implementation issues, and build a strong understanding of site design and program requirements.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. This role sits within Americas Design Engineering team responsible for the design and operation of critical Data Center facilities located throughout North and South America. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing.We continue to grow and are looking for motivated team members that can support our speed to market, raise the bar, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we highly support continued learning opportunities and focus on continued employee development. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Develop and maintain design standards, design prototypes, and template specifications for related to site design. · Coordinate with Due Diligence and Real Estate teams to determine site selection criteria and review Due Diligence reports. · Create, review, and release design RFPs for various projects, including DCs and special program facilities. · Manage our external civil/structural/architectural design consultants through the design and construction process. · Review designs for site layout, grading, power substations, storm water, utilities, and pavement. · Coordinate with internal and external MEP design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. Foresee and manage internal Technical Program Manager’s (TPM’s) expectation regarding project-specific cost and schedules variables. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with authorities having jurisdiction. Anticipated travel is approximately 25%. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Accredited Bachelor’s Degree in Civil Engineering- Licensed or a plan for Professional Engineering License within 12 months - 3+ years of commercial, warehouse, and/or industrial site-civil design experience - 3+ years in site development, grading, paving, storm water, and utility design. ...

Amazon Photos helps consumers preserve, organize, share, and relive their memories. The service comes with unlimited photo storage for Prime members with apps available on iOS, Android, Web, Desktop. The service is also integrated into Alexa devices such as Echo Show and Fire TV. We have ambitious goals to scale growth and adoption of Amazon Photos around the world and delight our customers with a great memories product. We are seeking a Senior Creative Director to join the Product and Design team at Amazon Photos. In this role, you will collaborate with a high number of senior stakeholders from Design, Product, and Marketing teams to shape Amazon Photos’ product strategies and translate them into compelling creative assets and impactful visual experiences. This role requires strong visual and interaction expertise, experienced design practice, and ownership to influence the long-term vision where you might not even know what the problem is before starting. The ideal candidate must be an independent thinker and be comfortable working with complex problem statements that require agile and bar-raising creative solutioning. They should be able to break down a creative vision into strategically nuanced beats and ideas. The Senior Creative Director should be extremely good at providing articulate and clear creative direction in ambiguity, have ability to distill stakeholder and customer feedback, and manage large scale design initiatives.Key job responsibilities- Define and drive the UX vision for new categories and concepts that impact Amazon Photos customers and roadmaps.- Operationalize customer-obsessed concept explorations. - Lead concept development in ideation sessions and design reviews. - Create customer journeys and use cases in storyboards, wireframes, visual mockups, and interactive prototypes that define the product vision. - Identify user research needs for ideation and validation.- Evangelize concepts and design to diverse audiences within Amazon Photos and across Amazon.- Use business requirements, market research, and customer feedback to assist in developing scenarios, use cases, and high-level requirements.- Dive deep on consumer insights, product analytics, and competitive intelligence to drive product innovation. - Identify opportunities to invent and experiment with new technology and interaction patterns.- Mentoring and developing the design talent primarily within Amazon Photos Design.A day in the lifeDay-to-day, you will contribute to the team's efforts to think big and explore new ideas. You will invent and simplify to turn potential and preferable future thinking into tangible solutions and experiences for customers whenever possible. You'll do this by delivering high-quality prototypes, visually-forward concept videos, interaction and visual design patterns, collaborating closely with other designers, product, and engineering teams. You will work to identify, define, and help establish best practices within the organization and the broader design community to unify design processes, foster innovation and improve efficiency.About the teamWe are all grown-ups, respected equally. We build our relationships with each other on thoughtful, honest feedback. If someone is struggling, help them by providing respectful, timely feedback.Nobody will have the same depth of knowledge, experience and domain expertise you have for your current work. As the owner of the experience, you will have a leader who clears a path for you, and a team of peers to rely on for dialog and support.The Design team meets weekly to share our work with one another, share good news, and laugh a little. Sometimes a lot.BASIC QUALIFICATIONS- 15+ years of design experience- An available online portfolio- Experience in life cycle design projects from design strategy through execution ...

Our team is looking for a Principal Human Experience Researcher to help us deeply understand diversity across our +1 million employees and disrupt inequities to delight employees. This includes internal exploration and improvement how we work and our employee facing experiences, and develop a deep understanding of what inclusive research and design looks for diverse audiences at scale. In this role you will own and define our User Research strategy and long-term research roadmap for understanding and advancing Diversity, Equity and Inclusion for our employees around the world. You will leverage your deep research expertise and applied experience to propose and personally execute impactful research that influences our internal processes and end-to-end experience across Amazon. In this role you will collaborate with business lines across Amazon, product organizations and executive leadership to identify practices and contributing factors that may unintentionally perpetuate societal inequities for employees. You will utilize your extensive applied experience to design rigorous research focused on unravelling complex issues while challenging conscious and unconscious biases. In addition, you will aid in defining and identifying evidence based best practices and interventions that foster programmatic success and equitable outcomes. Your research will inform and guide decisions as we create inclusive, equitable, and employee-focused experiences. If you are passionate about using research to inform early strategic decision making, enjoy collaborating closely with diverse and highly skilled people, and like your efforts to translate into impact on the employees of one of the largest companies in the world, we want you on our team.Key job responsibilities- Championing a human-centered, responsible, and participatory approach to ensure ethical and inclusive outcomes, including inclusive facilitation experiences, research interactions that feel reciprocal, and respectful & responsible research recruiting practices.- Lead strategic research projects, driving research findings into actionable insights and inclusive experiences through a co-creative, equitable, and socially responsible approach to design.- Define a human-centered, multidisciplinary approach in shaping meaningful ML and generative AI solutions create inclusive, equitable, and socially responsible experiences and products.- Define research strategy and lead research initiatives where the employee and business strategy has yet to be defined.- Dive deep into both qualitative and quantitative data in order to bring forward actionable insights that generate innovations and help partner teams make informed decisions. - Influence across business lines and organizations through fluid and effective communication with both senior executives and the team, striking a balance in tone and content to service multiple audiences.About the teamThe Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and design to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- 10+ years experience in user research, psychology, and/or ethnography with deep understanding of user research methods and best practices.- 10+ years of experience in the product development process (e.g. mixed-methods research, translation of research into insights, prototyping).- Ability to effectively communicate and include people of diverse cultures, first languages, abilities and socioeconomic background.- Strong observational and analytical skills, an impressive ability to collaborate, and a relentless determination to do what is right through the lens of Diversity, Equity, and Inclusion.- Expert facilitator that is able to navigate sensitive topics/difficult issues in a complex and diverse environment.- A strong portfolio demonstrating past work experience and deliverables.- A range of applied research experience with qualitative and quantitative methods. ...

The Amazon Devices research team seeks a strategic and passionate Sr. Consumer Insights Manager to help us uncover customer needs and translate them into actionable insights our internal partners can use to improve our existing products and inform our product roadmap. Our product, marketing, and engineering partners are eager to hear the insights our team produces. As an ideal candidate, you have a deep understanding of traditional market research methods and best practices. You know when it’s important to be pragmatic in designing and executing market research and when creativity is needed. You're also interested in pushing the boundaries of research using agile methods while also pursuing continuous improvement as a means to raise the bar on research practices and build scalable programs and process. You are a passionate researcher with uncanny observational and analytical skills, an impressive ability to collaborate with other teams, and a relentless determination to do what is right for Amazon's customers. You work with minimal direction and move quickly while delivering high-quality outputs. You will work on overlapping projects, so skill in project management is essential.Key job responsibilities• Partner with internal partners across Product, Engineering, and Marketing to identify the right research opportunities and prioritize research questions based on current knowledge, project goals, and risks.• Own all aspects of the market research lifecycle (methodology/study design, budgeting, programming, execution, analysis, reporting and communication), including regularly consulting with partners on how to use research effectively to drive business impact.• Build scalable and nimble market research solutions, tools, and processes• Connect the “what,” with the “so what,” and “now what” using your own research and other data sources• Communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.• Drive impact to the business and customer experience, as measured by adoption of research findings.A day in the lifeOur team moves fast and iterates often, and you will be moving quickly with them – but you'll also have time to zoom out and ask the big questions. You’ll partner with Product Managers and Marketers to help guide the development of new features and devices, and execute research to uncover unmet needs. We’re doers and builders and you’ll need to switch between thinking strategically and acting tactically (e.g., thinking through how to get the right data for a novel problem in the morning and writing and programming a survey in the afternoon). As a trusted partner, you’ll be expected to help identify the right solution, even if it’s not research.About the teamWe execute research to inform future products and services and we dive deep to improve the customer experience of our released devices and services. We’re also builders, which means we’re always looking for ways to make research scalable and efficient. Our team includes designers, researchers, and technologists that can envision, create, and execute ideas from start to end. We strongly believe in a collaborative and empathetic team culture and encourage cross-team partnership and bonding to drive innovation and maintain a safe community.BASIC QUALIFICATIONS• A minimum of 7 years conducting custom, primary market research, including managing large scale tracking programs• Experience conducting quantitative and qualitative research end to end (designing, executing, analyzing, drafting actionable recommendations, and presenting up to senior leadership)• Experience scoping and running statistical modeling and analyses • Experience using Excel, Word, and statistical tools like SPSS/SAS/R/Q• Bachelor’s degree or advanced degree in business, mathematics, or the sciences ...

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite teams and leagues by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies and TV series. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. The Prime Video UX team is seeking a problem-solving Senior UX Designer to deliver the future vision for how customers discover and watch their favorite shows. You'll design innovative interaction experiences that help to shape the future of entertainment around how our customers interact with their favorite shows. This role is for a hands-on designer who can establish a vision and strategy for our viewer experiences, while leading the delivery of design wireframes, prototypes and design specs for content across all Prime Video-supported devices. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.Key job responsibilities- Analyze customer problems and design delightful solutions with measurable impact.- Work closely with product and business teams to develop use cases and high-level requirements.- Create design artifacts like user flows, wireframes, visual mocks, and prototypes to communicate your ideas.- Develop and maintain detailed user-interface and interaction specifications.- Independently present work, socialize ideas, and manage stakeholder expectations.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.- Measure the success and effectiveness of UX innovations.A day in the lifeThe Senior UX Designer for Prime Video will be tasked with solving some of our most complex customer problems daily. You are expected to approach problems with a customer-centric mindset first and design solutions that solve for those customer problems. Day-to-day, you will collaborate with other designers, UX Researchers, Product Managers and Engineers to evolve our content discovery experience our entertainment properties.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Knowledge of usability principles and techniques- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar ...

Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is changing the way people watch movies and TV. From one service, we’re delivering versatile ways to watch hundreds of thousands of movies, TV series, and live events on the web, mobile, and TV. Our service is available in more than 200 territories globally, and we’re just getting started.Working closely with business and technology partners, we use research, design, and prototyping to guide early product development, bring clarity to engineering goals, and develop a customer-centric point of view. This is where you come in.As a Senior Design Technologist, you'll be a key part of our UX design organization. Your role will be all about proving, advancing, and evolving cutting-edge UX concepts through prototyping and hands-on product work. You'll work alongside other design technologists to bring design ideas (interactions, visuals, motion) to life.Key job responsibilities- Build high-quality, functional prototypes that convey and advance the vision of future products- Collaborate with design leadership and key stakeholders throughout the product lifecycle- Work alongside designers, researchers, PMs, and engineers to drive concepts from idea to implementation- Advance design thinking by leveraging your platform expertise (e.g. web, mobile, TV)Additional Preferred Qualification's: - Working within cloud technologies such as AWS Lambda, CloudFront, S3, EC2, BedrockAbout the teamAs a Senior Design Technologist, you’ll have the opportunity wear many hats. Our team built solutions for Prime Video such as a React.js TV prototype using a Bluetooth remote control, a mobile app prototype built in React Native, Figma plugins in JavaScript, Gen AI prototypes using AWS Bedrock, and interactive fan experiences on the web for TV shows like The Boys and The Rings of Power. Our team is open to experimenting with new technologies and evaluating them to see if they are the right tool for the job. We elevate designers’ visions and support our engineering partners to help them ship faster. BASIC QUALIFICATIONS- 4+ years of front-end technologist, engineer, or UX prototyper experience- Have an available online portfolio- Have coding samples in front end programming languages- Experience developing visually polished, engaging, and highly fluid UX prototypes- Experience collaborating with UX, Product, and technical partners ...