Sr Data Scientist, Traffic Insights and Forecasting

We are working back from a mission of explaining and predicting one of the most important inputs to the Amazon business - customer visit data. We are working to model and test our assumptions about what are the customer incentives and what influences customers to chose visiting Amazon. Ultimately we want to understand and predict how many of our customers will interact with Amazon and we want to identify insights that optimize the customer experience.This is a green-field role in an analytics team of economists, science, business intelligence and data engineering bridging between observational measurement and theoretical models.About the teamYou will be empowered by a large team of experienced software and data engineers that are aligned on the same mission - to measure and explain our customer experience. We lean into the exceptionally talented Economist and Science community in CBA and Stores for consultation, guidance and peer reviews.Our large analytics team is empowered to move fast and gather the data we need to achieve our mission. Our parent organization owns end-to-end data collection systems (Clickstream), experimentation (Weblab) and customer value forecasting (GCCP). We are working across organizational boundaries to identify relevant datasets and are able to curate the vast amount of data we have into meaningful business reporting and analysis.BASIC QUALIFICATIONS- Bachelor's degree- 4+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist or similar role involving data extraction, analysis, statistical modeling and communication experience ...

Data Scientist Q ML, Amazon Q in Connect (QiC)

Amazon Q in Connect (QiC) provides customer service agents with recommendations for what to say and do (including step-by-step guides) to resolve customer issues faster, improving customer satisfaction and reducing costs. QiC reduces agent handle times and will improve resolution rates through its ability to understand complex customer objectives, synthesize relevant information from diverse sources (e.g., customer data, contact transcripts, knowledge articles), and generate human-like responses or take actions personalized to an end-customer’s situation. QiC will generate usage data (e.g., what actions that agents do or do not take on QiC responses) that enables QiC to learn and improve with an “agent in the loop,” increasing QiC’s accuracy and ability to automate more contact types. Key job responsibilitiesWe are looking for an experienced Data Scientist with a strong machine learning background to lead the development of frameworks that deepen understanding of agent assistance and improve automation in Call Center environments.Bringing to bear a mixture of model development and software engineering skills, you will lead the development and deployment and of several of Q in Connect's core assistant models, use data-driven methods to answer business questions, and deliver insights to deepen understanding of Amazon Connect agents and end-customers.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Senior Data Science Manager

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleWe are seeking an exceptional Data Science Manager to lead analytics for our Community Health organization and Trust & Safety team at Twitch. This pivotal role will drive data-driven decision-making across critical areas of our platform, ensuring the safety and well-being of our vibrant community.As the Data Science Manager, you will work closely with the Community Health and Trust & Safety teams, reporting directly to the Director of Data Science - Community. Your team will be responsible for operational analysis and product analytics across the organization, shaping goals, metrics, experimentation, and dashboards. You’ll level up the understanding and capabilities of cross-functional stakeholders and guide them towards better decision making from the available data.This role works very closely with the Community Health and Trust & Safety teams. Community Health builds the development of internal and external-facing products that protect viewers and creators from harm (e.g., harassment, spam, and illegal content). Trust & Safety elevates operational excellence and policy implementation to maintain Twitch as a trusted platform for thriving communities. Trust & Safety’s operations help support and inform the Community Health products. You Will- Hire and develop a growing team of analysts- Establish the vision and roadmap for the team, prioritize the most impactful analysis, and guide the team in solving ambiguous and complex problems.- Influence our overall product strategy; drive key product decisions through data and insights; set goals and KPIs and identify the right levers to achieve those goals.- Lead the team to deliver reusable tools that can be productized or used by operational teams.- Advocate for your data verticals by contributing to business cases that drive prioritization and proactively identify new trends and opportunities for your space. - Cultivate relationships with cross-functional partners across operations, product, policy, and engineering to remove roadblocks, provide insight, and execute on high-impact projects to reduce harm to the Twitch community. - Help the team prioritize and execute in the face of ambiguity: work with stakeholders and mentors to distill the problem, adapt your tools to answer complicated questions, and identify the trade-offs between speed and quality of different approaches.Perks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- 7+ years of experience (or MS with 5+ years) in data science or analytics roles- 2+ years of people management experience, managing data scientists and data analysts- Experience in partnering with product teams to define goals, metrics, and experiments- Track record of guiding teams through unstructured technical problems to deliver business impact- Full stack experience across data science, analytics, and data engineering- Graduate (PhD preferred) degree in Statistics, Computer Science, Engineering, or equivalent experience- Passion for creating safe and healthy online communities- Comfortable working with highly sensitive and/or disturbing content ...

Data Engineer II, F3 DASH

Are you interested in being a part of Amazon’s fastest growing business? Are you excited to work on latest Big Data technologies to help shape the future of Grocery data? If the answer to both these questions is Yes, then come be a part of Amazon Fresh’s Central Data Infrastructure team (DASH). Our vision is to build a world class, centralized and secure data infrastructure for Amazon’s Worldwide Omnichannel Grocery Business. Our mission is to make it extremely convenient for Internal stakeholders, 3P partners and the Grocery engineering community to access timely and accurate data for all their reporting and analytics needs. The scale and the complexity of the data we manage requires constant innovation and pushing the boundaries on what’s possible. This role offers you an opportunity to work on VP level visibility initiatives and make a lasting impression on how grocery data is managed and distributed across the globe.Key job responsibilitiesIn this role you will: - Help build the infrastructure to answer questions with data, using software engineering best practices, data management fundamentals, data storage principles, and recent advances in distributed systems - Manage AWS resources. - Collaborate with Business Intelligence Engineers to recognize and help adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation - Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis, prediction, clustering and machine learning - Drive the architecture and technology choices that enable a world-class user experience - Develop expertise in a broad range of Amazon’s data resources and know when, how, and which to use and which not to use - Encourage the organization to adopt next-generation data architecture strategies, proposing both data flows and storage solutions - be comfortable with a degree of ambiguity and willing to develop quick proof of concepts, iterate and improve - Create extensible designs and easy to maintain solutions with the long term vision in mind - Have an understanding and empathy for business objectives, and continually align your work with those objectives and seek to deliver business value. You listen effectively.A day in the lifeSuccessful candidate would have extensive experience working with big data, building data warehouses and data processing services. They are effective at seeing data patterns and building generic data solutions to improve user experience. Proficiency in SQL and data modelling allows to create data warehouses and tables conforming to wide range of business needs. Previous ETL and MPP experience enables candidate to build extensible and scalable pipelines capable of processing large amounts of data in a short time, ex. >1T rows within few hours. Wide industry experience helps detect inefficiencies in existing designs and address them with minimal effort.About the teamF3 DASH is Amazon Fresh central data team responsible for the creation and maintenance of Amazon Grocery’s global data infrastructure. Our mission is to make all of grocery data easily accessible across multiple businesses by all users from a single location without any restrictions for all their reporting and analytics needs. Our long-term vision is to build a best-in-class data infrastructure to support worldwide grocery data to enable timely reporting and automated decision-making with standardized metrics to deliver top-line and bottom-line impact to Amazon’s grocery business.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines ...

Applied Scientist, Amazon Music Machine Learning/Personalization

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.Key job responsibilities- Work backwards from customer problems to research and develop novel machine learning solutions for music and podcast recommendations. Through A/B testing and online experiments done hand-in-hand with engineering teams, you'll implement and validate your ideas and solutions.- Advocate solutions and communicate results, insights and recommendations to stakeholders and partners.- Produce innovative research on recommender systems that shapes the field and meets the high standards of peer-reviewed publications. You'll cement your team's reputation as thought leaders pioneering new recommenders. Stay current with advancements in the field, adapting latest in literature to build efficient and scalable modelsA day in the lifeLead innovation in ML to shape Amazon Music experiences for millions. Collaborate with talented engineers and scientists to guide research and build scalable models across our audio portfolio - music, podcasts, live streaming, and more. Drive experiments and rapid prototyping, leveraging Amazon's data at scale. Innovate daily alongside world-class teams to delight customers worldwide through personalization.About the teamThe team is responsible for models that underly all of Amazon Music’s recommendations across content types on mobile, web and Alexa. You will collaborate with a team of product managers, applied scientists and software engineers delivering meaningful recommendations, personalized for each of the millions of customers using Amazon Music globally. As a scientist on the team, you will be involved in every aspect of the development lifecycle, from idea generation and scientific research to development and deployment of advanced models. You will work closely with engineering to realize your scientific vision. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in patents or publications at top-tier peer-reviewed conferences or journals ...

Data Engineer, Alexa

This Data Engineering position is responsible for supporting the data pipelines & engineering needs for Alexa analytics and Machine Learning (ML) products. This Data Engineer will build and optimize logical data model and data pipelines for large, complex, datasets across a variety of Alexa analytics product(s), as well as be accountable for ongoing data quality, efficiency, testing, and maintenance. The Data Engineer should thrive and have demonstrated success in an environment which offers ambiguously defined problems, big challenges, and quick changes. They will influence large-size data solutions/access to dataset(s) within our team's architecture, advising product managers, program managers, and other engineers on trade-offs and courses of action.We are looking for a passionate data engineer to optimize the consumption of these very large data sources we require to generate unique insights. As a data engineering leader within Alexa, we look to you for design, implementation, and successful delivery of large-scale, critical, or difficult data solutions involving a significant amount of work. You will share in the ownership of the technical vision and direction for advanced analytics and insight products. You will be a part of a team of top technical professionals developing complex systems at scale and with a focus on sustained operational excellence. Where needed, you integrate your team’s data solutions with those owned by other teams. You influence your team’s technical and business strategy by making insightful contributions to team priorities and overall data approach. You take the lead in identifying and solving ambiguous problems, architecture deficiencies, or areas where your team bottlenecks the innovations of other teams. We are looking for people who are motivated by thinking big, moving fast, and changing the way customers use data to drive profitability. If you love to implement solutions to hard problems while working hard, having fun, and making history, this may be the opportunity for you.The Data Engineer we are looking for:- Has knowledge of recent advances in distributed systems (e.g. MapReduce, MPP architectures, and NoSQL databases). You are proficient in a broad range of data design approaches and know when it is appropriate to use them (and when it is not).- Knowledge of engineering and operational excellence best practices. Can make enhancements that improve data processes (e.g., data auditing solutions, management of manually maintained tables, automating, ad-hoc or manual operation steps).- Works with engineers to develop efficient data querying and modeling infrastructure.- Understands how to make appropriate data trade-offs. Can balance customer requirements with technology requirements. Knows when to re-use code. Is judicious about introducing dependencies.- Writing code that a Data Engineer or Software Development Engineer unfamiliar with the system can understand.- Can create coherent Logical Data Models that drive physical design.- Delivers pragmatic solutions. You do things with the proper level of complexity the first time (or at least minimize incidental complexity).- Understands how to be efficient with resource usage (e.g., system hardware, data storage, query optimization, AWS infrastructure etc.)- Collaboration with colleagues from multidisciplinary science, engineering and business backgrounds.- Communicate proposals and results in a clear manner backed by data and coupled with actionable conclusions to drive business decisionsAbout the teamOur team owns a self-service analytics platform used by Alexa & AGI developers to identify trends in Alexa performance, assess customer impact, and troubleshoot failure patterns. Our customers include: scientists building and debugging ML models, analysts and researchers measuring the customer experience, developers troubleshooting defects and failures, and data teams building business reports and visualizing metrics.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Knowledge of distributed systems as it pertains to data storage and computing ...

Data engineer, Decision Intelligence Technology

The AWS Kumo team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumo’s products, used by AWS customers and the Support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer facing applications like Trusted Advisor, Personal Health Dashboard, AWS Forums, and Support Center and internal tooling such as Case Management, Troubleshooting, and Customer Event Management. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS. Support provides a strategic advantage for customers adopting AWS and drives direct revenue to the business.We are looking for an excellent Data Engineer who is passionate about data and the insights that large amounts of data sets can provide. You should possess both a data engineering background and a business acumen that enables you to think strategically. You will experience a wide range of problem solving situations requiring extensive use of data collection and analysis. The successful candidate will work in lock-step with BI Engineers, Data scientists, ML scientists, Business analysts, Product Managers and other stakeholders across organization. You will: - Develop and improve the current data architecture, data quality, monitoring and data availability. - Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis, prediction, clustering and machine learning - Partner with BAs across teams to build and verify hypothesis to improve the AWS Support business. - Help continually improve ongoing reporting and analysis processes, simplifying self-service support for customers - Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data sets of customer experience on AWS.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines ...

Data Scientist, FBA Science

The Fulfillment by Amazon (FBA) team is looking for a passionate, curious, and creative Data Scientist to join our top-notch cross-domain FBA science team. As a data scientist you will be responsible for generating data-driven insights influencing business directions and product/policy designs, building ML models to learn Seller and customer behaviors, and collaborating with business and software teams to solve key challenges facing the worldwide FBA Seller business, including 1) improving FBA Seller inventory efficiency, 2) efficiently balancing the supply and demand of FBA Seller capacity, 3) closing worldwide selection gap by enabling global selling profitability, and 4) driving out costs across the FBA supply chain to spin the flywheel. Unlike many companies who buy existing off-the-shelf planning systems, we are responsible for studying, designing, and building systems to suit Amazon’s needs. Our team members have an opportunity to be on the forefront of thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists and software developers in the business. This role will work with other senior and principal scientists, and partner with engineering and product teams to integrate scientific work into production systems.Key job responsibilitiesAs a member of the FBA science team, you will play an integral part in Amazon's FBA inventory management with the following technical and leadership responsibilities:• Solve real-world problems by analyzing large amounts of business data, diving deep to identify business insights and opportunities, designing simulations and experiments, developing statistical and ML models by tailoring to business needs, and collaborating with Scientists, Engineers, BIE's, and Product Managers.• Write code (Python, Scala, etc.) to analyze data and build innovative statistical and machine learning models to drive FBA growth and efficiency.• Translate business problems into specific analytical questions and form hypotheses that can be answered with available data using scientific methods or identify additional data needed in the master datasets to fill any gaps• Retrieve, analyze, synthesize, and present historical data in a format that is immediately useful to answer specific questions, improve system performance, or support decision making.• Conduct written and verbal presentation to share insights and recommendations to audiences of varying levels of technical sophistication.• Proactively seek to identify business opportunities and insights and provide solutions to shape key business processes and policies based on a broad and deep knowledge of Amazon data, industry best-practices, and work done by other teams.A day in the lifeAs a Data Scientist, you will solve real world large ML problems by analyzing large amounts of business data, defining new metrics and business cases, designing simulations and experiments, building new and enhance existing ML models. You will work with Product Managers, Software Engineers, and other Scientists, to deeply understand FBA Seller business problems and priorities. You will lead the research where we are responsible for developing solutions to better manage and optimize worldwide FBA inventory capacity, while providing the best experience to our Sellers to growth their business. About the teamFulfillment by Amazon (FBA) is a service that allows sellers to outsource order fulfillment to Amazon, allowing sellers to leverage Amazon’s world-class facilities to provide customers Prime delivery promise. Sellers gain access to Prime members worldwide, see their sales lift, and are free to focus their time and resources on what they do best while Amazon manages fulfillment. Over the last several years, sellers have enjoyed strong business growth with FBA shipping more than half of all products offered by Amazon. FBA focuses on helping sellers with automating and optimizing the third-party supply chain. FBA sellers leverage Amazon’s expertise in machine learning, optimization, data analytics, econometrics, and market design to deliver the best inventory management experience to sellers. We work full-stack, from foundational backend systems to future-forward user interfaces. Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making.BASIC QUALIFICATIONS- Master's degree- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Sr. Business Intelligence Engineer, WHS Data

At Amazon, the Leadership Principle “Strive to be Earth’s Best Employer” challenges us to create “a safer, more productive, higher performing, more diverse, and more just work environment,” and reinforces that nothing is more important than the safety and well-being of our teams. At Workplace Health and Safety (WHS) we strive to do just this. We work tirelessly to ensure we have the appropriate strategy, technology, and attitude to be successful. We also understand that people are at the center of safety and look to invest in talent that shares in our passion for making our employees and partners lives better.The WHS Data team is hiring a Senior Business Intelligence Engineer (Sr. BIE). The Data team spans the Business Intelligence (BI) and Data Engineering (DE) functional areas, and is responsible with providing all reporting solutions required by the WHS Organization to drive workplace safety and regulatory compliance worldwide. This Sr. BIE role will primarily support the data and reporting needs for the Business Unit BI (BU BI) team in the WHS Organization. This role regularly requires close engagement with senior leaders and principal PMs to generate insights and deep dives into core metrics that directly impact organizational strategic decisions and priorities. The role requires high proficiency in complex SQL scripting, often joining together multiple types of data sets that range from normalized summaries to raw information spanning many diverse sources. The role will need to have a high bar for ownership and work autonomously to create high-quality products for the customer. The role is required to communicate project roadmap, prioritization, and release notes of new products with customer and stakeholder groups up to senior leadership. In addition, this role will serve as team lead providing mentorship, review of product development and direction on ad-hoc leadership requests with more junior members. Key job responsibilities-Lead the design, implementation, and delivery of BI solutions for the complex and ambiguous problems-Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership-Identify opportunities and key criteria to drive analytical reporting and business strategy-Produce written recommendations and insights for key stakeholders that will help shape effective metric development and reporting-Simplify and automate reporting, audits and other data-driven activities; build solutions to have maximum scale and self-service ability by stakeholders-Partner with our Data Engineering team to enhance data infrastructure, data availability, and broad access to customer insights-To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation-Learn new technology and techniques to meaningfully support product and process innovation-Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisionsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of SQL experience- Experience building measures and metrics, and developing reporting solutions- Experience with data visualization using Tableau, Quicksight, or similar tools- Knowledge of data warehousing and data modeling- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field ...

Data Scientist, Generative AI Innovation Center

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center at AWS is a new strategic team that helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, data scientists, engineers, and solution architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI.The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently.You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for Data Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.This position requires that the candidate selected be a US Citizen.Key job responsibilitiesAs an Data Scientist, you will - Collaborate with AI/ML scientists and architects to Research, design, develop, and evaluate cutting-edge generative AI algorithms to address real-world challenges - Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production - Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder - Provide customer and market feedback to Product and Engineering teams to help define product directionAbout the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of experience building models for business applications- Hands-on experience building GenAI solutions- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing, neural deep learning methods and/or machine learning- Experience in using Python and hands on experience building models with deep learning frameworks like Tensorflow, Keras, PyTorch, MXNet- Bachelor's degree and 5 years of experience or Master's degree and 2 years of experience ...

Senior Data Scientist, PubTech Data, Insights & Analytics

Amazon is continuing to invest in its Advertising business to tap into the growing online advertising market. The Publisher Technologies team builds and operates extensible services that empower 1P Publishers to improve the monetization of their customer experiences, along with the experiences themselves. We bias toward standards-based and flexible designs that allow Publishers the ability to invent on top of our solutions and to interoperate well with other advertising technology providers; both internal and external.The Publisher Technology Data, Insights, and Analytics team enables faster data-driven decision making for Publishers and Monetization teams by providing them with near real time data, data management tools, actionable insights, and an easy-to-use reporting experience. Our data products provide Publishers and Monetization teams with the capabilities necessary to better understand the performance of their Advertising products along with supporting machine learning at scale.In this role, you will join a team whose data products and services empower hundreds of teams across Amazon with near real time data to support big data analytics, insights, and machine learning at scale. You will collaborate with cross-functional teams to design, develop, and implement advanced data tools, predictive models, and machine learning algorithms to support Advertising strategies and optimize revenue streams. You will analyze large-scale data to identify patterns and trends, and design and run A/B experiments to improve Publisher and advertiser experiences. Key job responsibilities- Design and lead large projects and experiments from beginning to end, and drive solutions to complex or ambiguous problems- Create tools and solve challenges using statistical modeling, machine learning, optimization, and/or other approaches for quantifiable impact on the business- Use broad expertise to recommend the right strategies, methodologies, and best practices, teaching and mentoring others- Key influencer of your team’s business strategy and of related teams’ strategies- Communication and documentation of methodologies, insights, and recommendations for senior leaders with various levels of technical knowledgeBASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist experience- Prior experience in advertising or digital marketing, with an understanding of programmatic advertising and the digital advertising ecosystem ...

Applied Scientist, Amazon Customer Service

We are looking for an Applied Scientist that will develop scientific algorithms, and deploy Large Language Model (LLM) solutions to improve the customer experience and support driver needs. The Applied Scientist will work closely with technology and product teams to solve business and technology problems using scientific approaches to build an advanced driver/customer facing chat-bot that surprises and delights our customers. As an Applied Scientist at Amazon, you will apply scientific principles to support significant invention, develop code, and will be deeply involved in bringing the algorithms to production. You will also work on cross-disciplinary efforts with other scientists within Amazon.Key job responsibilities- Develop scalable efficient solutions for customers using scientifically-based methods, LLM, and decision making.- Help support production systems that take inputs from multiple models and make decisions in real time.- Automate feedback loops for algorithms in production.- Utilize Amazon systems and tools to effectively work with terabytes of data.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamThe Shipping and Delivery Support (SDS) Tech team’s mission is to enable successful deliveries through fast and efficient support experiences for our drivers, recipients, and associates. The science team utilizes advanced scientific methods, including LLM to support the business, and improve driver support quality and deliveries efficiency.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Associate Cloud Consultant, Application Development, AWS Professional Services

Note: By applying to this position, your application will be considered for: Arlington, VA; and Seattle, WA.Are you a developer who has hands-on experience with building cloud-native applications? Would you like to work with our customers to help them architect, develop and re-engineer applications to fully leverage the AWS Cloud? Do you like to work on a variety of cutting edge, business-critical projects at the forefront of application development and cloud technology adoption?In order for applications to be fully optimized, they need to be architected to take advantage of the global scale, elasticity, automation and high availability features of the AWS cloud. On the AWS platform, services such as API Gateway, Lambda, ECS, SQS, Kinesis, AI and others provide opportunities to design and build cloud-ready applications.You will join as part of the AWS Professional Services (ProServe Associate to Consultant (A2C), which focuses on the accelerated career development of university graduates and early career professionals. Our team members work with enterprise customers locally, regionally and domestically. As such, this role has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract.Key job responsibilitiesIn order for applications to be fully optimized, they need to be architected to take advantage of the global scale, elasticity, automation and high availability features of the AWS cloud. On the AWS platform, services such as API Gateway, Lambda, ECS, SQS, Kinesis, AI and others provide opportunities to design and build cloud-ready applications. Amazon Web Services is looking for highly talented hands-on technical developer to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies. We are looking for hands-on architects/developers who are passionate about:* Helping customers architect scalable, highly available application solutions that leverage AWS services* Architecting and developing customer applications to be cloud optimized* Working as a technical specialist alongside customer business, development and infrastructure teams* Providing deep software development knowledge with respect cloud architecture, design patterns and programming* Advising and implementing AWS best practices* Working as both an infrastructure and application development specialist* Implementing DevOps practices such as infrastructure as code, continuous integration and automated deploymentAbout the teamAWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our consultants will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.You will also have the opportunity to create white papers, writing blogs, build demos and other reusable collateral that can be used by our customers. Most importantly, you will work closely with our Solution Architects, Data Scientists and Service Engineering teams. Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 85,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We are a customer-obsessed organization—leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. As such, this is a customer facing role in a hybrid delivery model. Project engagements include remote delivery methods and onsite engagement that will include travel to customer locations as needed. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS* Bachelor’s degree or higher in Computer Science, Engineering, Mathematics or a related field with a conferral date within May 2023 to May 2025 * 1+ years of hands-on experience of programming in languages such as Python, Ruby, Go, Swift, Java, .Net, C++, Node.js, or similar object-oriented language. ...

Data Engineer, Data and Machine Learning, WWPS U.S Federal ProServe

Are you excited to help the US Intelligence Community leverage the volume and variety of their data and enable analytics in mission workflows? Do you have a knack for helping these groups design data architectures and and build large-scale, high-volume, high-performance data integration and delivery services, with the consultative and leadership skills to launch a project on a trajectory to success? The Amazon Web Services (AWS) US Federal Professional Services team works directly with US intelligence community agencies and other public sector entities to achieve their mission goals by making the best use of their data. We build data platforms that optimize the transport, conditioning, and governance of all types of data for analytic, machine learning, and data science applications.In this role, you will work closely with national security customers to deeply understand their data challenges and requirements, and design tailored solutions that best fit their business goals. You should have deep expertise building complex data orchestrations at scale. You should possess excellent business acumen and communication skills to collaborate effectively with stakeholders, develop key business questions, and translate requirements into actionable solutions. You will provide guidance and support to other engineers, sharing industry best practices and driving innovation in the field of data engineering. It is expected to work from one of the above locations (or customer sites) Monday through Friday each week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilitiesAs a Data Engineer, you are proficient in developing and deploying data pipelines at scale. You should have a passion for working with large data sets, creating data visualizations, building complex data processes, performance tuning, combining data from disparate stores and programmatically identifying patterns. You will work alongside scientists and engineers to implement data orchestrations for production analytic, machine learning, and data science systems.The primary responsibilities of this role are to:- Design, implement, and support data warehouse/data lake infrastructure using the AWS Big Data stack - Python, Redshift, QuickSight, Glue/Lake Formation, EMR/Spark, Athena etc.- Implement data ingestion routines both real time and batch using best practices in data modeling, ETL/ELT processes by leveraging AWS technologies and big data tools.- Design, implement, and operate large-scale, high-volume, high-performance data storage and retrieval solutions for analysis and data science.- Gather business and functional requirements and translate these requirements into robust, scalable, operable solutions with a flexible and adaptable data architecture.- Collaborate with engineers/scientists to help adopt best practices in data system creation, data integrity, test design, analysis, validation, governance, and documentation. - Help continuously improve ongoing reporting and analysis processes, automating or simplifying self-service modeling and production support for customers. About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree in an engineering or technical field.- 3+ years experience with detailed knowledge of data warehouse technical architecture, infrastructure components, ETL / ELT and analytic tools, data engineering, and large scale data manipulation using distributed computing technologies (e.g. Spark, EMR, Hive, Kafka, RedShift).- Experience in relational database concepts with a solid knowledge of SQL as well as performance tuning activities for both query, database, and ETL solutions.- Knowledge of professional software engineering practices and best practices for the software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and operations.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Applied Scientist, Prime Air Navigation

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!We are seeking a highly skilled Navigation Scientist to help develop advanced algorithms and software for our Prime Air delivery drone program. In this role, you will conduct comprehensive navigation analysis to support cross-functional decision-making, define system architecture and requirements, contribute to the development of flight algorithms, and actively identify innovative technological opportunities that will drive significant enhancements to meet our customers' evolving demands.Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of science, technology, engineering or related field experience- Experience programming in Java, C++, Python or related language- Experience implementing algorithms using both toolkits and self-developed code ...

Data Engineer II, ITA - Workforce Intelligence

Do you want a role with deep meaning and the ability to make a massive impact? Hiring top talent is not only critical to Amazon’s success—it can literally change the world. It took a lot of great hires to deliver innovations like AWS, Prime, and Alexa, which make life better for millions of customers around the world every day. As part of the Intelligent Talent Acquisition (ITA) team, you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy that Amazon's Talent Acquisition operation needs.ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more. Our shared goal is to fairly and precisely connect the right people to the right jobs. Last year, we delivered over 6 million online candidate assessments, replacing the "game of chance" with a merit-based approach that gives candidates the chance to showcase their true skills. Each year we help Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of associates in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms to solve complex hiring challenges. Leveraging Amazon's in-house tech stack built on AWS, you'll have the autonomy and flexibility to bring innovative solutions to life. One day, we can bring these solutions to the rest of the world. Join ITA in using latest technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.As a Data Engineer II, you should be an expert with data lake fundamentals around storage, compute, etc., familiar with multiple data processing stacks like Spark, EMR, and core data concepts (e.g. Data Modeling and Reporting). You should have deep understanding of the architecture for enterprise level data lake/mesh solutions using NAWS stack or other cloud stacks. You should be an expert in the design, creation, management, and business use of large data-sets. The candidate is expected to be able to build efficient, flexible, extensible, and scalable ETL and reporting solutions. You should be enthusiastic about learning new technologies and be able to implement solutions using them to provide new functionality to the users or to scale the existing platform. Our ideal candidate thrives in a fast-paced environment, relishes working with large transactional volumes and big data, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time), and, above all, is a passionate about data and analytics.Key job responsibilities- Architect , develop and maintain end to end scalable data infrastructure and data pipelines- Work closely with business owners, developers, Business Intelligence Engineers to explore new data sources and deliver the data.- Empower the team for self-servicing by providing the necessary skills to handle complex tasks independently. - Ensure that the team can efficiently manage and troubleshoot data-related issues, leading to increased autonomy and productivity. along with fostering a culture of self-reliance.About the teamITA-Data team delivers high-quality recruiting data, reusable tools, and analytics reporting to Amazon Talent Acquisition customers. The Data team is the engine behind ITA’s success, creating pathways to information upon which all of the organization’s products are built and enabling Amazon to make correct hiring decisions a million times over. Focused on building scalable long term solutions, the team empowers engineers and consumers to develop, access, and analyze data independently with a high degree of data privacy and integrity. As a member of the Data team, you will deliver robust data solutions that drive fair and efficient hiring and rapidly evolve with the needs of the business.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience with distributed systems as it pertains to data storage and computing- Experience with Redshift, Oracle, NoSQL etc. ...

Sr. Data Scientist, Amazon Robotics (AR)

Working at Amazon RoboticsAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart, collaborative team of doers that work passionately to apply cutting-edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Position OverviewThe Amazon Robotics (AR) Simulation organization builds simulation models and conduct simulation experiments to support a broad range of robotic solutions. We use the simulation-first approach to inform critical engineering and business decisions for the AR systems. We're looking for an experienced, self-directed, senior Data Scientist with a strong background in coding, statistical, and data mining techniques. You should have excellent problem-solving skills, strong communication skills, the ability to work autonomously, and an enthusiasm for leveraging data to drive meaningful business outcomes. Key job responsibilitiesAs a Senior Data Scientist on the team, you will play a crucial role in driving data-powered decision making. Your main focus will be* Collecting, creating and manipulating large, complex datasets to produce validated simulation inputs* Designing simulation experiments by considering the optimization targets, variable spaces and computational cost* Querying simulation outputs, generating metrics, and establishing robust data analysis frameworks to quantify the impact of the solutions* Creating compelling data visualizations to communicate system performance and identify improvement areas* Producing reports that suggests tradeoffs and informs decisions* Staying up to date with the best data tools to automate data workflows* Collaborating cross-functionally with software developers, domain experts, scientists and business stakeholders to understand the business goals, translate them into data-drive projects and deliver impactful results. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science, or Bachelor's degree and 8+ years of professional or military experience- 5+ years of data scientist or similar role involving data extraction, analysis, statistical modeling and communication experience- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience ...

Senior Ontologist, Amazon

The vision of the Ontology Product Knowledge Team is to provide a standardized, semantically rich, easily discoverable, extensible, and universally applicable body of product knowledge that can be consistently utilized across customer shopping experiences, selling partner listing experiences and internal enrichment of product data. We aim to make product knowledge compelling, easy to use, and feature rich. Our work to build comprehensive product knowledge allows us to semantically understand a customer’s intent – whether that is a shopping mission or a seller offering products. We strive to make these experiences more intuitive for all customers.As an Ontologist, you work on a global team of knowledge builders to deliver world-class, intuitive, and comprehensive taxonomy and ontology models to optimize product discovery for Amazon web and mobile experiences. You collaborate with business partners and engineering teams to deliver knowledge-based solutions to enable product discoverability for customers. In this role, you will directly impact the customer experience as well as the company’s product knowledge foundation.Tasks and Responsibilities:- Develop logical, semantically rich, and extensible data models for Amazon's extensive product catalog- Ensure our ontologies provide comprehensive domain coverage that are available for both human and machine ingestion and inference- Create new schema using Generative Artificial Intelligence (generative AI) models- Analyze website metrics and product discovery behaviors to make data-driven decisions on optimizing our knowledge graph data models globally- Expand and refine the expansion of data retrieval techniques to utilize our extensive knowledge graph- Contribute to team goal setting and future state vision- Drive and coordinate cross-functional projects with a broad range of merchandisers, engineers, designers, and other groups that may include architecting new data solutions- Develop team operational excellence programs, data quality initiatives and process simplifications- Evangelize ontology and semantic technologies within and across teams at Amazon- Develop and refine data governance and processes used by global Ontologists- Mentor and influence peersInclusive Team Culture: Our team has a global presence: we celebrate diverse cultures and backgrounds within our team and our customer base. We are committed to furthering our culture of inclusion, offering continuous access to internal affinity groups as well as highlighting diversity programs.Work/Life Harmony: Our team believes that striking the right balance between work and your outside life is key. Our work is not removed from everyday life, but instead is influenced by it. We offer flexibility in working hours and will work with you to facilitate your own balance between your work and personal life.Career Growth: Our team cares about your career growth, from your initial company introduction and training sessions, to continuous support throughout your entire career at Amazon. We recognize each team member as an individual, and we will build on your skills to help you grow. We have a broad mix of experience levels and tenures, and we are building an environment that celebrates knowledge sharing.Perks:- You will have the opportunity to support CX used by millions of customers daily and to work with data at a scale very few companies can offer.- We have offices around the globe, and have the opportunity to be considered for global placement.- You’ll receive on the job training and group development opportunities.BASIC QUALIFICATIONS- Degree in Library Science, Information Systems, Linguistics or equivalent professional experience- 5+ years of relevant work experience working in ontology and/or taxonomy roles- Proven skills in data retrieval and data research techniques- Ability to quickly understand complex processes and communicate them in simple language- Experience creating and communicating technical requirements to engineering teams- Ability to communicate to senior leadership (Director and VP levels)- Experience with generative AI (e.g. creating prompts)- Knowledge of Semantic Web technologies (RDF/s, OWL), query languages (SPARQL) and validation/reasoning standards (SHACL, SPIN)- Knowledge of open-source and commercial ontology engineering editors (e.g. Protege, TopQuadrant products, PoolParty)- Detail-oriented problem solver who is able to work in fast-changing environment and manage ambiguity- Proven track record of strong communication and interpersonal skills- Proficient English language skills ...

Data Scientist

The Device, Digital & Alexa Support (D2AS) team seeks a Data Scientist to drive our hiring process improvements. In this role, you will:- Lead modeling projects to enhance our hiring pipeline efficiency and candidate experience.- Develop data-driven insights to inform product decisions.- Design and conduct statistical experiments to uncover hiring optimization opportunities.- Create user-friendly analytical tools for our product team.The ideal candidate will have:- Strong leadership and project management skills.- Experience in data requirements gathering and statistical methodology development. - Ability to balance technical expertise with business acumen - Creativity in problem-solving, backed by statistical evidence.Your work will directly impact our ability to attract and retain top talent, ultimately benefiting our customers through improved support services. Join us in simplifying and enhancing our hiring process with data-driven solutions.Key job responsibilities- Design and run experiments, research new algorithms, and find new ways to improve hiring analytics to optimize the candidate and associate experience. - Research machine learning algorithms and implement by tailoring to business needs and test on large datasets. - Partner with scientists, engineers and product leaders to solve business and technology problems using scientific approaches to build new services that surprise and delight our customers. - Collaborate with BI/Data Engineer teams and drive the collection of new data and the refinement of existing data sources to continually improve data quality. - Foster culture of continuous engineering improvement through mentoring, feedback, and metrics. - Manipulating/mining data from databases (Redshift, SQL Server, Oracle DW, and Salesforce). - Providing analytical network support to improve quality and standard work results.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Sr Data Engineer, OTS DataTech & Learning Solutions

At OpsTech Solutions (OTS), we are a technology centric services organization that designs, builds, and sustains the invisible, high-quality network, compute infrastructure and device scaffolding that empowers and protects Amazon’s global Operations.The OTS DataTech team drives the enterprise data strategy, focusing on Data as a Product and supporting OTS-wide efforts, including generative AI and machine learning capabilities to fuel innovation and automation across the OTS product portfolio.Key job responsibilitiesAs a Sr Data Engineer on the DataTech team, you will play a critical role in designing and building the foundational data infrastructure components that empowers OTS product teams with business critical metrics, develop systems and tools to ingest data from diverse data sources, enable seamless data publish, subscribe, and self-service analytics for business metrics reporting. You will participate in automation of data governance and data quality monitoring processes, support data needs for AI/ML and Gen AI capabilities.A day in the lifeOn a day to day you will build and operate a highly scalable data mesh infrastructure that support data needs for OTS organization through self service Data as a Product. BASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices ...