Data Scientist III, Customer Engagment Technologies

The Data Scientist in NLP within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing, evaluating and deploying solutions based on large pretrained language models into conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves model development in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities1. Lead the development of LLM-based chatbots and conversational AI systems for customer service applications.2. Implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation and dialogue quality assessment.3. Collaborate with cross-functional teams, including applied scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 5+ years of data scientist experience- Experience with unstructured textual data- Experience working with scientists, economists, software developers, or product managers- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- 5+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Sr. Data Scientist, Sales AI

Are you interested in shaping the future of Advertising and B2B Sales? We are a growing science and engineering team with an exciting charter and need your passion, innovative thinking, and creativity to help take our products to new heights.Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top science talent to build new, science-backed services to drive success for our customers. Our goal is to transform the way account teams operate by creating actionable insights and recommendations they can share with their advertising accounts, and ingesting Generative AI throughout their end-to-end workflows to improve their work efficiency.As a part of our team, you will bring deep expertise in quantitative modeling (forecasting, recommender systems, reinforcement learning, causal inferencing or generative artificial intelligence) to build and refine models that create actionable insights for the business. You will be a thought leader as we chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. As a senior lead, you will have the excitement to take iterative approaches to tackle big, long-term problems.Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ads impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit with a broad mandate to experiment and innovate.Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences; this is your opportunity to work within the fastest growing businesses across all of Amazon! Define a long-term scientific vision for our advertising sales business, driven from our customers' needs, translating that direction into specific plans for scientists, engineers and product teams. This role combines scientific leadership, organizational ability, technical strength, product focus, and business understanding.Key job responsibilities- Build statistical and AI/ML models to generate actionable insights for the business- Partner with product and engineering teams to test and measure the success of implemented AI/ML models- Lead reviews with senior leadership, deep dive model outputs and explain implications of model recommendations.- Interact with our sales customers to understand the business problem, help and aid them in implementation of AI/ML based solutions, deliver briefing and deep dive sessions to customers, and guide customer on adoption patterns and paths to production- Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholders- Provide customer and market feedback to Product and Engineering teams to help define product directionAbout the teamSales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist experience- Experience with statistical models e.g. multinomial logistic regression ...

Data Scientist II, Category Strategy and Space science

WWGS (Worldwide Grocery Stores) organization leads the innovation of Amazon’s omni-channel grocery offerings (Fresh, Whole Foods, 3P). In this space, Amazon aims to delight customers by providing broad selection, competitive prices, best-in-class delivery, convenient in-store/pickup options across regions, and an end-to-end shopping experience that makes it easy for customers to discover what they love and build complete grocery baskets. The Grocery Management Science team in WWGS is looking for a Data Scientist to help create and drive the long-term vision for how we manage selection of products for our cross-banner grocery brands globally. As a Data Scientist on our team, you will work with product managers, vendor managers, software development engineers (SDEs), and other scientists to help the WWGS organization determine optimal selection breadth and depth for our online and physical stores. You will also develop and extend models of key customer behavior and preferences by quantifying expected demand, derive optimal pricing and promotion strategies and optimization approaches that produce selection recommendations that delight our customers and meet our real-world constraints. You will be expected to own the the full lifecycle of your projects from devising methodological approaches, implementation, validation, and working with SDEs to integrate into production systems.A successful candidate will be able to partner effectively with both business and technical teams, including clear communication of results and the ability to influence a variety of stakeholders. The ideal candidate will posses strong knowledge of causal estimation techniques, and be curious and excited to apply these in challenging real-world settings.Key job responsibilities* Interact with engineering, operations, science, and business teams to develop an understand and domain knowledge of processes, system architectures, and business requirements.* Develop scalable models to generate selection models.* Create prototypes, simulations, and experiments to test devised solutions.* Advocate technical solutions to business stakeholders, engineering teams, and executive-level decision makers* Work closely with engineers to integrate models into production systems.BASIC QUALIFICATIONS- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Sr Applied Scientist, GenAI

Do you want to help define the future of Generative AI (GenAI) on AWS by leveraging your deep domain knowledge in applied sciences? You will be part of the core worldwide Generative AI models team, responsible for integrating your applied science expertise with customer engagements to deliver GenAI solutions on AWS. You will collaborate closely with customers, 3rd party model providers, and internal teams to understand their GenAI challenges and provide insights that meet their specific needs within the GenAI domain.The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeamKey job responsibilitiesAs an Applied Scientist Specialist, Gen AI you will play a crucial role in expanding the third party models portfolio on AWS by facilitating the seamless integration and benchmarking of new 3rd party models. You will leverage your deep applied science knowledge to engage with customers and providers at a high level of technical depth, providing insights and solutions tailored to their GenAI requirements. Additionally, you will advocate for and implement well-architected system designs for GenAI applications, ensuring scalability, reliability, and performance.You will continuously update your knowledge of the GenAI ecosystem, AWS services, and best practices through research and solution building, maintaining a competitive edge and high technical bar. Your responsibilities will include collaborating with customers and providers, engaging at a high level of technical depth to understand and address their GenAI challenges, and advocating for and implementing scientifically rigorous system designs for GenAI applications.This role requires a strong background in applied sciences, coupled with a deep understanding of GenAI models, frameworks, and applications. You should be passionate about staying ahead of industry trends and technological advancements, and be willing to contribute to the team's research efforts.A day in the life*Sales, Marketing and Global Services (SMGS)*AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. (June 2024 Update - Due to the recent SMGS re-org, all reqs within the legacy SMGS cost centers will be exempt temporarily from the SMGS flywheel statement until the org changes are completed and new flywheel statement(s) are implemented.)Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Sr. Data Scientist, Minerva

Are you passionate about working with Amazon-scale data, advanced analytics, and data science?Do you love bringing data together from diverse systems and sources and working on innovative advanced analytics problems for creating deep understanding of customer behavior and generating actionable business insights? Does the idea of working closely with a team of highly experience machine-learning scientists and engineers excite you? We looking for an experienced, self-driven Data Scientist to help us synthesize data into knowledge for our Comixology business. If you love comics, manga or graphic novels, and want to harness the power of data to develop a deeper understanding of customer behavior, identify growth opportunities, impact comics shopping & discovery experiences and influence the business strategy to develop products and features that have a direct impact on the creator and reader experience, this is the role for you!Key job responsibilitiesAs a Sr. Data Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with massive-scale data and providing analytic leadership to scientists, product managers, engineers using these data. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages to analyze and translate the data into meaningful insights. You will closely collaborate with business, scientists, and engineers. You will have end-to-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making. Further, you will build solutions leveraging advanced analytics that enable stakeholders to manage the business and make effective decisions, partner with internal teams to identify process and system improvement opportunities.About the teamMinerva is a cross-functional science, analytics, and ML org of highly experienced scientists, BI/data engineers, and software engineers with a critical business mission making revolutionary leaps forward using massive-scale data with advanced analytics and machine learning and helping democratize the publishing industry. We build science-based systems for marketing and content-discovery for indie authors, fraud/abuse, and content risk for our publishing businesses. We also use science to optimize manufacturing, fulfillment, and quality processes.BASIC QUALIFICATIONS- 4+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of data scientist or similar role involving data extraction, analysis, statistical modeling and communication experience- Bachelor's degree ...

Data Scientist, Transportation Network Planning

Are you interested in helping build a world-class transportation network for Amazon as we delight our customers with more 1 day promises and also meet our sustainability targets ? Do you want to deliver products at scale influence the network design of one of the most complex transportation network in the world? Amazon Worldwide Operations is looking for a Data Scientist. The role will require modeling, auditing and optimizing our transportation network from our fulfillment centers to our last mile carriers who deliver packages to customers.To be successful in the role, you need strong analytical skills, excellent communication skills, ability to influence across business functions and manage stakeholders’ expectations effectively. You will work in a fast-paced environment that requires you to be detail-oriented and comfortable in working with multiple business and technical teams.This position has the option to be located in Bellevue WA, Austin TX, Nashville TN, Santa Monica CA, Arlington VA, New York City NY, or Toronto CA. Key job responsibilities- Development of scalable data science solutions to audit and optimize our transportation network.- Development and execution of analytical tools to model our transportation network.- Contribute to the strategy for network design, prioritize technical and operational initiatives, evaluate and set stakeholders expectations.BASIC QUALIFICATIONS- 1+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 2+ years of data/research scientist, statistician or quantitative analyst in an internet-based company with complex and big data sources experience ...

Data Scientist, Robotic Storage Analytics & Data Science

You will collaborate cross-functionally with engineering teams and program managers throughout the organization to deliver projects aimed at characterizing and improving the performance of new robotic automation technology in Amazon's network of warehouses. In this role, you will use a combination of unified and disparate data sources to uncover insights delivered through decision-driving analytics white-papers and automated data visualizations to influence the development and deployment of new robotic technologies. You will collaborate with Data Engineers, Software, Hardware, and Program Managers to define and deliver world class robotics technologies, analytics tools, and insights to shape the robotic technology landscape.We are looking for an enthusiastic data science professional with a passion for delivering business influencing analysis, papers, and recommendations to complex and ambiguous problems. A practiced data scientists, who uses data engineering, statistics, data visualization, and data science to influence decision making in cross-functional organizations. We are seeking an individual who can think holistically through compound problems to understand how systems work together to define and execute projects which drive improvements to robotic architecture or design.A day in the lifeIn this role, you'll support new technologies looking for decision-making support and deep root cause analysis. These technologies will be in alpha/beta phases and have a start-up mentality of heavy Bias for Action, Ownership, and Customer Obsession. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Amazon Robotics Storage Analytics team discovers insights in vast and varied robotic data to help our engineering teams understand how their technologies operate across Amazon’s network of fulfillment warehouses. We collaborate with designers, software and hardware engineers, and operations teams to understand product requirements, make feature trade-offs, design, and operate new applications of Amazon Robotics Storage technology. We conduct relevant, insightful analysis and communicate the results through white papers and presentations. Our methods are inclusive of design of experiments, statistical modeling, machine learning, financial analysis, and data visualization.BASIC QUALIFICATIONS- 2+ years of data scientist or similar role involving data extraction, analysis, statistical modeling and communication experience- 2+ years of data querying languages (e.g. SQL, Hadoop/Hive) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Master's degree in a quantitative field, or Bachelor's degree and 5+ years of a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science experience- Experience applying theoretical models in an applied environment ...

Applied Science Manager, Private Brands Discovery

The Private Brands Discovery team designs innovative machine learning solutions to enhance customer awareness of Amazon’s own brands and help customers find products they love. This interdisciplinary team of scientists and engineers incubates and develops disruptive solutions using cutting-edge technology to tackle some of the most challenging scientific problems at Amazon. To achieve this, the team utilizes methods from Natural Language Processing, deep learning, large language models (LLMs), multi-armed bandits, reinforcement learning, Bayesian optimization, causal and statistical inference, and econometrics to drive discovery throughout the customer journey. Our solutions are crucial to the success of Amazon’s private brands and serve as a model for discovery solutions across the company.This role presents a high-visibility opportunity for someone eager to make a business impact, delve into large-scale problems, drive measurable actions, and collaborate closely with scientists and engineers. As a team lead, you will be responsible for developing and coaching talent, guiding the team in designing and developing cutting-edge models, and working with business, marketing, and software teams to address key challenges. These challenges include building and improving models for sourcing, relevance, and CTR/CVR estimation, deploying reinforcement learning methods in production etc.In this role, you will be a technical leader in applied science research with substantial scope, impact, and visibility. A successful team lead will be an analytical problem solver who enjoys exploring data, leading problem-solving efforts, guiding the development of new frameworks, and engaging in investigations and algorithm development. You should be capable of effectively interfacing between technical teams and business stakeholders, pushing the boundaries of what is scientifically possible, and maintaining a sharp focus on measurable customer and business impact. Additionally, you will mentor and guide scientists to enhance the team's talent and expand the impact of your work.BASIC QUALIFICATIONS- 3+ years of scientists or machine learning engineers management experience- Knowledge of ML, NLP, Information Retrieval and Analytics- Expert in developing large-scale ML systems in a production environment- Extensive experience applying theoretical models in an applied environment- Demonstrated proficiency in deep learning models, experience building production level causal inference models- Expert in more than one more major programming / scripting languages (Python, Scala, PySpark or similar)- Excellent written and verbal communication skills while addressing both technical and business people; ability to speak at a level appropriate for the audience.- Experience coaching and reviewing work of junior ML Scientists, making great hiring decisions. ...

Data Scientist, Prime Video - Global Programming & Insights

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!Key job responsibilitiesWe are seeking a truly innovative Data Scientist to guide our release slate optimization strategy and build new solutions that allow us to optimize our slate of content for all Prime Video customers. This person will help us improve understanding of customer content and genre preferences using ML models. They will also develop a framework for generating meaningful insights from Programming Strategy’s vast data. As a Data Scientist on this team, you will have the opportunity to work on one of the world's largest consumer data sets and influence the long term evolution of our analytics capability. A successful candidate will have a strong proven expertise in statistical modeling, machine learning, and experiment design, along with a solid practical understanding of strength and weakness of various scientific approaches. They have excellent communication skills, and can effectively communicate complex technical concepts with a range of technical and non-technical audience. They will be agile and capable of adapting to a fast-paced environment. They have an excellent track-record on delivering impactful projects, simplifying their approaches where necessary. A successful data scientist will own end-to-end team goals, operates with autonomy and strive to meet key deliverables in a timely manner, and with high quality.About the teamThe Prime Video Global Programming & Insights team owns the strategic perspective on overall programming and scheduling across originals and licensing. The group delivers consumer insights, constructs audience strategies, builds the portfolio, and schedules originals and licensed programs to drive service-level customer acquisition, engagement, and retention. The team values diversity, collaboration and learning, and is excited to welcome a new member whose passion and creativity will help the team continue innovating and enhancing customer experience. On our team you will work in partnership with a Principal Data Scientist on a team of business owners and Product Managers, Business Intelligence Engineers, and Data Engineers. You will work in close collaboration with central Data Science and Economics teams who also support the organization's mission.BASIC QUALIFICATIONS- Bachelor's degree- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience with causal inference and/or experimental design ...

Software Development Engineer, AWS Energy Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.We are calling on engineers who wants to contribute to a sustainable future through technology. Join us in developing solutions for renewable energy portfolio and reduce carbon footprint of our materials in data centers. In 2019, Amazon co-founded The Climate Pledge and made a commitment to achieve net-zero carbon by 2040 —10 years ahead of the Paris Agreement. We invited others to join us and there are now more than 300 businesses and organizations across 51 industries and 29 countries that have signed the Pledge, which means we are collectively coming at the climate crisis from nearly every sector and nearly every angle.As part of our efforts to decarbonize our business, we became the world’s largest corporate purchaser of renewable energy in 2020, and last year, we reached 85% renewable energy across our business, and are on a path to power our operations with 100% renewable energy by 2025.We recently announced that AWS will be water positive by 2030, returning more water to communities than it uses in its direct operations. To learn more about AWS’s water+ commitment visit: Water Stewardship.Come join the team that is building the tools and innovative technology to manage our growing portfolio of renewable energy investments, including solar, on-shore and off-shore wind farms.Key job responsibilitiesOur Software Engineers develop a Sustainability Data Platform that hosts analytical and predictive models. This platform helps AWS teams gain business insights on sustainability. You will collaborate with Data Engineers to build large data models and Data Scientists to create predictive models, enhancing decision-making. You will work with internal and external AWS customers to build a system that measures and provides actionable decisions to reduce carbon footprint.A day in the lifeTo learn more, you can visit: amazon sustainability in the cloudAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Business Intelligence Engineer, Data Science & Analytics

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you interested in building highly impactful business intelligence (BI) solutions in a mixed team of BIEs, Data Scientists, Data Engineers, and SDEs? If so, you should consider a role in AWS Hardware Engineering Services.We are responsible for designing, qualifying, and maintaining server solutions for AWS and its customers. The Data Science and Analytics team supports the broader Hardware Engineering organization by acting as conduits between the data and the business. As a Business Intelligence Engineer in our team, you will support the design, implementation, and delivery of BI solutions in a complex problem space that has a long-term impact on a business, organization, and technology. You will gain exposure to both Data Science and Data Engineering disciplines, while developing your technical skills and leadership ability. The ideal candidate will be experienced in the areas of data and business intelligence systems. You have a demonstrated record of driving new analytical solutions from inception to launch. You are highly skilled with SQL, have experience developing ETL processes, understand data visualization tools such as QuickSight, and have familiarity with at least one scripting language.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of experience in analyzing, interpreting and reporting data- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience working directly with business stakeholders to translate between data and business needs ...

Salesforce Engineer, AWS Analytics and Data Solutions (ADS) Business Process Automation (BPA)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS is seeking a Salesforce Engineer to support its growing Global Infrastructure teams. This rapidly-growing business within AWS offers a creative, fast-paced, entrepreneurial work environment. As the Salesforce Engineer, you will be the primary point of contact for multiple user groups and global teams who require development, maintenance, configuration, reporting and training. You will also interface with various teams and produce reporting needed on a daily, weekly and monthly basis. You will work directly with the system/data, lead multiple technical projects or portions at one time, as well as provide solutions that are highly usable, scalable, extensible, and maintainable on the Force.com platform. You will also drive automation of processes, develop new applications, and manage the integrations to our various business systems for our Salesforce.com environment. This includes technical design, development, configuration, maintenance, administration, and integration with other Amazon databases/systems. The ideal candidate will be passionate about their work, self-motivated, detail oriented and have excellent problem solving abilities. They will deal with highly ambiguous problems, taking full control and responsibility for finding solutions, and will drive towards simple solutions to complex problems. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of Salesforce.com development experience and certified Salesforce Platform Developer I or equivalent experience- 1+ years of experience with Lightning Design System and creating custom components. ...

Sr. Data Scientist - ML

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleData is critical to the algorithms that power the recommendation, search, and ranking systems. It's also critical to making decisions, especially working on systems that are themselves data-driven. As a Senior Data Scientist on the CDML team, you'll be responsible for helping drive improvements to the machine learning systems as well as analytics to drive decision-making.While there is a team of Applied Scientists building and shipping the algorithms themselves, data science can help improve these systems directly. In this role, you can identify and build new signals to input into the models. We're also working on the value model that the algorithm optimizes, and your input will be critical to understanding the tradeoffs and balancing multiple objectives in a scientific way.We also still have big unanswered analytics questions to solve. How often do viewers just want to get to the content they already know they want to watch, and when are they open to exploring new channels? These are the sorts of questions you'll be tackling.You Will- Inform product strategies by defining and updating core metrics for each initiative- Estimate the opportunity sizing of new features the team could take on- Identify and build new signals to incorporate into the algorithms driving recommendations, search, and feed ranking at Twitch- Identify metric tradeoff ratios that help inform value model choices, long-term impact from early-growth-funnel users, and other product decisions- Establish analytical framework for your team: ad-hoc analysis, automated dashboards, and self-service reporting tools to surface key data to stakeholders - Design A/B experiments to drive product direction with iterative innovation and measurement- Work hand-in-hand with business, product, engineering, and design to proactively influence and inform teammates' decisions throughout the product life cycle- Distill ambiguous product or business questions, find clever ways to answer them, and to quantify the uncertaintyPerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- BA/BS in Analytics, Data Science, Computer Science, Mathematics, or equivalent industry experience- 5+ years of experience as a data scientist or data analyst in a high velocity, data-driven environment- 5+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Expert SQL skills and proficiency in Python/R- Experience using data to create insight, drive business decisions and influence leadership ...

Data Engineer I, Intelligent Talent Acquisition

Amazon’s Intelligent Talent Acquisition team is seeking a passionate, results-oriented, technical, and inventive Data Engineer to build new data products within the org from the ground up. Come help us to hire the best and enable candidates (people like you!) find their next amazing opportunity! As a Data Engineer, you should be an expert in the architecture of DW solutions for the Enterprise using multiple platforms. You should excel in the design, creation, management, and business use of extremely large datasets. You should have excellent business and communication skills to be able to work with business analysts and engineers to determine how best to design the data warehouse for reporting and analytics. Key job responsibilitiesYou will be responsible for designing and implementing scalable ETL processes in the data warehouse platform to support the rapidly growing and dynamic business demand for data, and use it to deliver the data as service which will have an immediate influence on day-to-day decision making. You should have the ability to develop and tune SQL to provide optimized solutions to the business. BASIC QUALIFICATIONS- 1+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell)- Knowledge of cloud services such as AWS or equivalent ...

Data Scientist, Ring Data Science and Engineering, Ring Data Science and Engineering

Come build the future of smart security with us. Are you interested in helping shape the future of devices and services designed to keep people close to what’s important?ABOUT RINGWe started in a garage in 2012 when our founder asked a simple question: what if you could answer the front door from your phone? What if you could be there without needing to actually, you know, be there? After many late nights and endless tinkering, our first Video Doorbell was born.That invention has grown into over a decade of groundbreaking products and next-level features. And at the core of all that, everything we’ve done and everything we’ve yet to build, is that same inventor's spirit and drive to bridge the distance between people and what they care about. Whatever it is, at Ring we’re committed to helping you be there for it.(https://www.ring.com)ABOUT THE ROLEThe Data Scientist within Ring Data Science and Engineering plays a pivotal role in shaping how we carry the voice of our customers. We strive to understand their behaviors and preferences in order to provide them with the best experience connecting with the places, people and things that matter to them. This role will build scalable solutions and models to support our business functions (Subscriptions, Product, Customer Service). By leveraging a range of methods including statistical analysis and machine learning, you will explain, quantify, predict and prescribe in support of informing critical business decisions. You will translate business goals into agile, insightful analytics. You will seek to create value for both stakeholders and customers and inform findings in a clear, actionable way to managers and senior leaders.Key job responsibilities Drive shared understanding among business, engineering, and science teams of domain knowledge of processes, system structures, and business requirements. Apply domain knowledge to identify product roadmap, growth, engagement, and retention opportunities; quantify impact; and inform prioritization. Advocate technical solutions to business stakeholders, engineering teams, and executive level decision makers. Lead development and validation of state-of-the-art technical designs (data pipelines, data models, causal inference, predictive models, data insights/visualizations, etc) Contribute to the hiring and development of others Communicate strategy, progress, and impact to senior leadershipA day in the lifeTranslate/Interpret• Complex and interrelated datasets describing customer behavior, messaging, content, product design and financial impact.Measure/Quantify/Expand• Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions or improving system performance.• Analyze historical data to identify trends and support decision making.• Improve upon existing methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters.• Provide requirements to develop analytic capabilities, platforms, and pipelines.• Apply statistical or machine learning knowledge to specific business problems and data.Explore/Enlighten• Formalize assumptions about how users are expected to behave, create statistical definition of the outlier, and develop methods to systematically identify these outliers. Work out why such examples are outliers and define if any actions needed.• Given anecdotes about anomalies or generate automatic scripts to define anomalies, deep dive to explain why they happen, and identify fixes.• Make decisions and recommendations.• Build decision-making models and propose solution for the business problem you defined.• Conduct written and verbal presentation to share insights and recommendations to audiences of varying levels of technical sophistication.• Utilize code (Python/R/SQL) for data analyzing and modeling algorithms.BASIC QUALIFICATIONS- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 2+ years of data scientist experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Bachelor's degree- Experience applying theoretical models in an applied environment ...

Data Engineer, Ring Data Science and Engineering

Ring is seeking a Data Engineer with strong analytical, communication, and project management skills to join our team. This role will work closely with software development engineers, scientist and business stakeholders across various verticals. You will design, evangelize, and implement state-of-the-art solutions that help us provide a great customer experience. You will work with a complicated data environment, employ the right architecture to handle data, and support various analytics use cases including business reporting, production data pipeline, machine learning, optimization models, statistical models, and simulations.Key job responsibilitiesThis role will be responsible for building and maintaining efficient, scalable, and privacy/security complaint data pipelines to support our business stakeholders. These pipelines will be built using both tools available in Native AWS as well as Amazon internal tools and technologies.A day in the lifeThis Role will:- Collect and Discuss requirements from Business Stakeholders across verticals such as Subscriptions, Sales, Reverse Logistics, Finance, Product, etc.- Build new data ingestions using a combination of Native AWS services and/or internal Amazon tools.- Maintaining/Improving existing data ingestions and ensuring they meet evolving standards and corporate mandates.- Building/Improving/Maintaining frameworks or tools for internal team and external stakeholder usage to manage data.- Performing Code Reviews and ensuring best practices are followed for ETL and Data Hygiene by team members and supporting teams.About the teamRing Data Warehouse team manages the centralized data repository for Ring. We bring in and publish data from numerous internal and external sources, which are used by various stakeholders such as Ring Product engineering, Finance, Supply Chain, Marketing, Customer Support, and Sales information.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL ...

Data Scientist III, Business Insight, Amazon Global Logistics

Excited by Big Data, Machine Learning, and Predictive Software? Interested in creating new state-of-the-art solutions using Machine Learning and Data Mining techniques on Terabytes of Data?At Amazon Global Logistics (AGL), our vision is to become the carrier of choice for all of our Selling Partners' cross-border shipping needs, offering a complete set of end-to-end cross-border solutions from key manufacturing hubs to footprint countries, supporting businesses that use Amazon to grow their business globallKey job responsibilities- Utilize machine learning, data mining, and statistical techniques to create new, scalable solutions for business problems.- Analyze and extract relevant information from business data to help automate and optimize key processes.- Design, develop, and evaluate highly innovative models for predictive learning.- Establish scalable, efficient, automated processes for large-scale data analyses, model development, model validation, and model implementation.- Research and implement novel machine learning and statistical approaches.A day in the lifeAs a Data Scientist III in the Business Insight team at Amazon Global Logistics, you will be responsible for developing state-of-the-art large-scale Machine Learning Services involving vast amounts of data and macroeconomic inputs. Your primary focus will be to produce robust forecasts to aid operational excellence and continue improving the customer experience.You will collaborate with cross-functional teams to understand seller behaviors and their impacts on demand generation, demand forecasting, pricing strategies, and asset utilization, especially in areas with variable demand. Your expertise in machine learning, data mining, and statistical techniques will be crucial in creating scalable solutions that drive business impact.About the teamThe Business Insight team at Amazon Global Logistics is dedicated to leveraging data and advanced analytics to drive operational excellence and enhance the customer experience. As we expand our global logistics operations, the need for solid understanding of seller behaviors, demand forecasting, pricing strategies, and asset utilization becomes increasingly vital.Our team comprises talented and experienced professionals who are passionate about applying innovative machine learning techniques to real-world problems and converting them into highly business-impacting solutions. We foster a collaborative environment that encourages creativity, continuous learning, and a strong commitment to delivering exceptional results.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 4+ years of data scientist or similar role involving data extraction, analysis, statistical modeling and communication experience- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science, or Bachelor's degree and 8+ years of professional or military experience- Experience with statistical models e.g. multinomial logistic regression ...

Associate Cloud Consultant, Data AnaIytics, AWS Professional Services, Private & Public Sector

At Amazon Web Services (AWS), we’re hiring highly technical Data Analytics consultants to collaborate with our customers and partners on key engagements. Our consultants will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects. These professional services engagements will focus on customer solutions such as Data and Analytics, Artificial Intelligence (AI) and GenerativeAI (GenAI), Machine Learning (ML), HPC and more.You will join as part of the AWS Professional Services (ProServe) Associate to Consultant (A2C), which focuses on the accelerate career development of university graduates and early career professionals. Our team members work with enterprise customers locally, regionally and domestically. As such, this role has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract.Key job responsibilitiesIn this role, you will work with our partners, customers and focus on our AWS offerings such Amazon Kinesis, AWS Glue, Amazon Redshift, Amazon EMR, Amazon Athena, Amazon SageMaker, Amazon Bedrock, Amazon Q, and Amazon Lex. You will help our customers and partners to remove the constraints that prevent them from leveraging their data to develop business insights. The ideal candidate will have extensive experience with design, development and operations that leverages deep knowledge in the use of modern data services like DynamoDB, Amazon Kinesis, Apache Kafka, Apache Spark, Amazon Sagemaker, Amazon RDS, technologies and other industry data structures and standards.A day in the lifeAWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about customer success. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.You will also have the opportunity to create white papers, writing blogs, build demos and other reusable collateral that can be used by our customers. Most importantly, you will work closely with our Solution Architects, Data Scientists and Service Engineering teams.About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 85,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We are a customer-obsessed organization—leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. As such, this is a customer facing role in a hybrid delivery model. Project engagements include remote delivery methods and onsite engagement that will include travel to customer locations as needed.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS* Bachelor’s degree or higher in Computer Science, Engineering, Mathematics or a related field with a conferral date within May 2023 to May 2025* 1+ years of hands-on experience of programming in languages such as Python, Ruby, Go, Swift, Java, .Net, C++, Node.js, or similar object-oriented language. ...

Data Engineer II, Measurement, Ad Tech, and Data Science (MADS)

Advertising Amazon Marketing Cloud (AMC) teams build Advanced Analytics System that are secure, privacy-safe, and dedicated cloud-based environment in which advertisers can easily perform analytics across multiple, pseudonymized data sets to generate aggregated reports. Inputs can include an advertiser’s own data sets, as well as their Amazon Advertising campaign events, such as impressions, clicks, and conversions. AMC reports can help with campaign measurement, audience refinement, supply optimization, and more, enabling advertisers to make more informed decisions about their cross-channel marketing investments. Our services ingest billions of behavioral signals every day. Speed, scale, and accuracy are critical to our success. Naturally, we need awesome Data Engineers to help us in data transformation to help scale our business.If I were hired, what would I be working on?In this role, you will build and maintain the infrastructure to answer questions with data, using engineering best practices, data management fundamentals, data storage principles, and operational excellence best practices. Data Engineer will work closely with engineering, business intelligence and product teams across Amazon Advertising to provide the high quality and scalable big data flow for datasets. This is a large initiative that spans across multiple existing and to be formed engineering and product teams within the Advertising organization. Why should I join your team? Are you interested in building a green field product opportunity within Amazon Advertising? Do you want to have direct and immediate impact on millions of customers every day? If you are a self-starter, enjoy designing large scale distributed and orchestration systems, and are intrigued by ambiguous problems, this is a unique and rare opportunity to build a new initiative from scratch with some of the best full-stack engineers at Amazon. We pioneer the usage of modern full-stack technologies at Amazon scale!We’re looking for experienced, motivated Data Engineer with a proven track record of leading large scale initiatives that span across multiple organizations. If you are passionate about developing analytical solutions to solve business problems, and you are looking for a team that drives results that influence Amazon’s business, this is the right place for you.About the teamAmazon Marketing Cloud (AMC) is an advanced analytics product that is secure, privacy-safe, and dedicated cloud-based environment in which advertisers can easily perform analytics across multiple, pseudonymized data sets to take actions for their Advertising Activities. AMC unlocks advanced campaign measurement, audience refinement, supply optimization, and more, enabling advertisers to make more informed decisions about their cross-channel marketing investments. Our services ingest billions of behavioral signals every day. Speed, scale, and accuracy are critical to our success.AMC: https://advertising.amazon.com/solutions/products/amazon-marketing-cloudAmazon Advertising Team ( Video): https://youtu.be/zD_6Lzw8raE]https://youtu.be/zD_6Lzw8raEBASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with a functional programming language (Python, Scala, Kotlin, or other) ...

Applied Scientist, Customer Engagement Technology

The Applied Scientist in Natural language processing (NLP) within Customer Engagement Technology, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing conversational Artificial Intelligence (AI) systems based on large pretrained language models, that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities• Lead the research and development of Large Language Model (LLM)-based chatbots and conversational AI systems for customer service applications.• Design and implement state-of-the-art NLP and Machine Learning (ML) models for tasks such as language understanding, dialogue management, and response generation and dialogue quality assessment.• Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.• Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.• Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.• Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 3+ years of building machine learning models or developing algorithms for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects) ...