Corporate Operations

The Emerging Country Network Topology Planning team is looking for a talented Supply Chain Optimization Manager who will support in launching and adopting supply chain analytics and optimization solutions which will help scientifically approach the multi-year and multi-echelon network topology design process. Team scope includes emerging countries Long term Network Topology and strategic planning for Mexico, Brazil, Australia, Middle East, Turkey, South Africa, Singapore and new countries. As a team player you have an opportunity to work with some of the best Supply Chain professionals, Engineering teams, Product managers, and business leaders across the continents to design optimal Supply Chain network solutions with an objective to solve the conflicting objectives and achieve best customer experience in the most cost efficient way.This position requires advanced analytical and critical thinking skills and the ability to extract data from multiple sources and develop complex data analytics. Successful candidates will be adept at diving deep through various information sources, and working closely with technology partners, local/regional operations, and finance teams to rapidly iterate and deliver solutions. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving and critical thinking.The ideal candidates will have an excellent acumen and judgment, curiosity, strong technical skills, and written and verbal communication skills. They will have a strong bias towards data driven decision-making. They will be a self-starter, comfortable with ambiguity, able to think and be creative (while paying careful attention to detail). They will enjoy working in a fast-paced dynamic environment. Key job responsibilities- Own and execute supply chain optimization and continuous improvement projects, develop supply chain optimizations models and execute scenario analysis for network planning - Identify best practices used in other countries for the supply chain optimization process and bridge the gap by adopting or developing similar capabilities for emerging countries - Thought leadership on data mining and analysis, develop efficient data querying and modeling infrastructure, ensuring data quality throughout all stages of acquisition and processing, including such areas as data sourcing/collection, normalization, transformation etc.- Defining, developing and maintaining critical business and operational reports/dashboards reviewed on a weekly, monthly, quarterly, and annual basis- Analysis of historical data to identify trends and support decision making, including written and verbal presentation of results and recommendations- Collaborating with technical teams to implement analytics systems, design and implement technical solutions with an appropriate analytics strategy, data set design and drive best practices in operational excellence, data modelling, and analysis.- Identifying data needs, understanding the broad range of Amazon data resources, which to use, how, and when, along with mining and manipulating data from those data resources and driving data quality improvement projects- Communicate proposals and results in a clear manner backed by data and coupled with actionable conclusions to drive business decisions.- Gather requirements and work backwards those to design analytical solutions to solve business needs, while translating business questions and concerns into specific analytical questions that can be answered with available data using BI tools; produce the required data when it is not available.- Create end-to-end analytical solutions (i.e. Datasets, data pipelines, dashboards, process automation, etc.) using technologies such as Redshift, Datanet, Quicksight, Cradle, SQL, Python, etc.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Emerging Country Network Planning team works to optimize multi-year network topology design, along with Supply Chain planning processes for new country expansion. Our scope includes emerging countries such as Mexico, Brazil, Australia, Middle East, Turkey, South Africa, Singapore, with more to come with further international expansion. Please ensure that your resume and contact information are up to date. Do not submit your application until you have read and met all internal transfer eligibility requirements. All internals must “REQUEST INFORMATIONAL” from the .jobs landing, to initiate ITW and see assigned tasks through IVY. Internals DO NOT “Apply Now” from the .jobs landing page.“ By clicking on "One click application for this job" I confirm that I have completed all of the above and understand that my application will be submittedBASIC QUALIFICATIONS- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- 3+ years of experience in supply chain planning and optimization modeling, retail/e-commerce operations execution experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization ...

The SPEED (Services, Packaging, Engineering, Execution, Delivery) team is looking for Services Procurement Sr Program Manager with proven procurement and project management experience. The Services Procurement team supports building services from third party vendors across the North American Same Day and Rural Super Rural operations. This role requires the management of new and existing procurement programs, forecasting and spend control, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential. This role requires the management of new and existing procurement programs, forecasting and spend control, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential.Key job responsibilitiesThe primary responsibilities of the successful candidate include, but are not limited to, the following:- Manage new and existing procurement programs, delivering desired results across multiple Amazon organizations. Example of nationwide procurement programs we support include Janitorial services, Pest Control, Powered Equipment, Waste/Recycling Streams, Security, PPE Supplies services, as well as many other services categories. - Drive supplier relationship development by holding regular business reviews to assess performance and areas of opportunity - Influence design and development of strategic procurement programs.- Create and manage program communication, accelerating progress by driving clear and timely decisions, removing obstacles and escalating as appropriate.- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions.- Work directly with external providers, customers, and partner teams to create and deliver scalable solutions.- Execute and own large-scale process improvement opportunities within new business launches existing processes and controls, including defining scope, goals and deliverables in collaboration with senior leadership and stakeholders.- Utilize numerous standard analytical tools to analyze business metrics for optimization and derive actionable recommendations to meet business and procurement objectives. - Ensure service levels across multiple vendors/providers ensuring quality services. This includes management of day to day program escalations such as vendor concerns, vendor performance support, scoping changes, and many other day to day field team needs across the services portfolios. - Develop and manage tactical procurement services and daily operations including Purchase Orders and Invoice management.- Recognize and resolve issues and provide hands-on support to ensure procurement programs operate successfully across all locations.A day in the lifeBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Who are we?Do you want to be a part of a team building the next $100bn initiative? Are you interested in defining and creating the future of shipping? Our team is building a new, emerging business to solve some of the biggest customer pain points in the logistics industry globally.What will you do?We're hiring a Principle Product Manager who will own “capacity-aware pricing”. This role requires data chops, financial acumen, the ability to interface with science and product partners, and a desire to disrupt an old, slow industry with high-speed deep-intelligence driven pricing strategies. We believe that pricing can be a core differentiator for our market segment and we need you to bring it home. You’ll work closely with senior leadership across product, finance, legal, marketing, sales, and operations to hone your vision, and alongside our product, science, software, and business analyst teams to bring these ideas to life.Who are you?You should have a hands-on approach, operational inclination, solid leadership skills and the ability to build and leverage relationships across a wide stakeholder group to generate creative solutions to industry-level strategic problems. As this position involves regular interaction with senior leadership (VP+), you need to be comfortable communicating at that level while also working directly with various functional teams. The ideal candidate is analytical, resourceful, customer-focused and team oriented, with clear communication skills and the ability to build strong relationships with key stakeholders. You should be a strong owner, are right a lot, and have a proven track record of taking on end-to-end ownership of and successfully delivering complex projects in a fast-paced and dynamic business environment.Key job responsibilities• Work with finance and economists to hone our understanding of marginal costing• Work with operations and our product teams on requirements to integrate capacity-awareness into our pricing suite• Work with commercial and marketing to devise low/no-code iterative testing to identify product-market fit and scale quickly as we learn• Own metric creation and program performance (generally via Pricing-specific monthly and quarterly business reviews)• In region SOPs, training, audit, inspection, process improvement for your product• Expand into deeper structural analytics of our business and recommend additional improvements over timeAbout the teamThe revenue management team empowers our global business to find strategic harmony between growth and profit tradeoffs while seeking long term customer value. Our people and systems help identify and drive synergy between demand, operational, and economic planning. The breadth of our problems range from CEO-level strategic support to in-depth mathematical experimentation and optimization. Excited by the intersection of data and large scale strategic decision-making? This is the team for you!BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: DC Infra Eng IILocation: Seattle, WashingtonPosition Responsibilities:Produce Lifecycle Assessments of AWS Data Center global designs to quantify environmental impacts of our data centers. Understand the design and functionality of AWS data center globally. Work with Design Engineers, manufacturers, vendors, and contractors to identify designs, technologies and materials to reduce the carbon intensity in our current and next-generation AWS data center designs. Provide guidance to the Design Engineering teams for reducing carbon intensity in new data centers and support Field Engineering teams in evaluating upgrades to existing data centers. Integrate lower carbon options in building materials and systems into the AWS Basis of Design for current and next-gen data center design. Produce clear and concise documentation, such as detailed design specifications, white papers, and reports. Work on concurrent projects in multiple geographical regions and work with stakeholders across both technical and business functions. Interact with different teams responsible for all aspects of the data centers. Influence the development and implementation of sustainability practices in existing, new, and future data centers. Work on projects locally and globally.40 hours / week, 8:00am-5:00pm, Salary Range $116,800/ year to $160,000/year.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor’s degree or foreign equivalent in Architecture, Engineering, Building Sciences, Urban Design, or a related field and two years of experience in the job offered or a related occupation. Must have two years of experience in the following skills: 1) experience developing whole building lifecycle analysis models for the built environment; 2) professional experience in data center, mission critical, or high-performance building design; 3) experience facilitating goal-setting sessions, coordinating with all design disciplines and internal/external stakeholders to formulate and develop design objectives/strategies; 4) experience with evaluation and maintenance of the carbon impact of changes to Basis of Design, building prototype designs, and template specifications – as well as development of low-carbon alternatives and designs in architectural systems and components; 5) experience performing necessary modifications of drawings and specifications as construction projects progress; and 6) experience conducting site visits and progress meetings to observe construction and site activities. Partial telecommuting permitted; employees will be required to report to office multiple days per week. Some positions may require domestic or international travel. #0000 ...

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The ground support equipment (GSE) Engineer is the technical expert in design, analysis, and operation of aerospace and launch site GSE. This role interfaces directly with launch site engineers and management to develop GSE needed for new and existing processing facilities. Additionally, the Hardware Development Engineer will design, analyze, procure, manage vendors, run design reviews, establish acceptance criteria and commission hardware. This position maintains all phases of new and existing ground support equipment in support of Kuiper launch operations.The ideal candidate is comfortable in a highly technical setting and leads collaboration with other departments to reach the best solution to any problem. The candidate will have extensive experience with mechanical and electrical ground support equipment development for aerospace hardware integration and test, with particular focus on satellite processing. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities• Lead engineering planning, design, analysis, procurement, and testing of GSE to support launch operations.• Coordinate with launch operations personnel to understand operational requirements and develop GSE to meet those requirements. • Develop and approve specifications for performance, fabrication, acceptance test and maintenance.• Manage external partners to ensure GSE meets specifications and timelines.• Establish technical documentation for maintenance and proofload requirements. • Perform analysis (hand calculations and finite element analysis) to support design.• Design of concept CAD models and drawings using Siemens NX.• Develop, release, and maintain full CAD and drawing engineering definition packages.• Maintain and report on equipment schedule, budget, and technical status.• Implement and continuously improve GSE operations.• Assembly, integration, and test takt time and cost optimization planning.• Shift schedule will vary, depending on production/launch schedules• Must be willing and able to perform extended travel up to 25% annually, either domestically or internationally as business needs demand.A day in the lifeThe GSE Engineer will spend significant amounts of time collaborating with engineering, quality, and manufacturing teams to determine GSE needs. They will work with a team responsible for designing and procuring new hardware to support operations while maintaining existing GSE. They will support GSE efforts at the launch site and address root cause of failures and issues, getting hands on with the equipment and implement corrective actions and hardware modifications. We are a fast-paced, data-driven team, and work with leaders in multiple technology areas to deliver the best product for our customers. We hold each other to relentlessly high standards, and constantly look for ways to improve the product’s performance, quality and cost. We are excited about the technical challenges, which motivates us rather than discourages us.We want individuals who are ready for this challenge and want to reach beyond what is possible today.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS- 4+ years of working in mechanical engineering or equivalent experience- Bachelor's degree in mechanical engineering or equivalent- Experience in CAD modeling and drawings- Able to obtain and maintain a US Passport and Must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention- Able to pass Kennedy Space Center background checks ...

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We're looking for an excellent Facilities Operations Engineer with expert experience installing, commissioning and troubleshooting custom industrial equipment in a Payload Processing Facility environment. This position will work side by side with Engineering and Production teams to develop creative solutions and take this program from startup, though design validation, into production then maintain equipment to support operations.This is a fast-paced, intellectually challenging position, and you’ll work with leaders in multiple technology areas. You’ll have relentlessly high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your product’s performance, quality and cost. We want individuals who are ready for this challenge and want to reach beyond what is possible today.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities- Installing Industrial equipment and machinery - Bring-up and Troubleshooting of equipment - Maintaining and preventative maintenance activities - Machine commissioning and trouble-shooting- Preventative and Breakdown Maintenance operations - Troubleshooting and Maintaining industrial equipment and machinery in production and development environments - Installation of custom equipment and commissioning - Direct support of production equipment A day in the lifeThis is a fast-paced, intellectually challenging position, and you’ll work with leaders in multiple technology areas. You’ll have relentlessly high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your product’s performance, quality and cost. We want individuals who are ready for this challenge and want to reach beyond what is possible today. BASIC QUALIFICATIONS- High school diploma or equivalency certificate.- At least 3 years working experience with installing, commissioning, troubleshooting and maintaining specialty industrial equipment, specifically high pressure gases - Must be willing and able to work with powered lift equipment, i.e. forklifts and aerial lifts at heights > 100’. - Valid Driver’s license and able to satisfy Amazon driver eligibility criteria.- Must be able to lift up to 49 pounds on some occasions, stand/walk for up to 8-10 hours (with breaks), and able to frequently push, pull, squat, bend, and reach.- Able to obtain and maintain a US Passport & must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention - Ability to pass Kennedy Space Center background checks ...

Are you interested in building the future of e-commerce delivery? Do you want to be a part of team establishing the next big B2B initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire transportation industry.We are looking for an innovative leader for our Marketing Operations team to take on the unique opportunity to shape and own the marketing tech stack, managing marketing and communication technologies, including email, automation, and marketing analytics solutions, at a global scale. We are seeking a data-driven, organized and passionate individual, who can effectively drive a vision that enables the marketing team with self-service tools to improve efficiency and customer impact. A proven track record in taking on end-to-end ownership and successfully leading teams to deliver results in a fast-paced, dynamic business environment is strongly preferred.Work at both the strategic and tactical level to champion bold, innovative automation, creating and communicating a vision for long- and short-term marketing operations requirements.You will be the ideal candidate if:• Leverage automation to improve processes and productivity, and make recommendations to support an organization scaling at rapid pace• Manage complex roadmaps gracefully and balance contending priorities in a rapidly changing environment• Collaborate closely with technical teams, marketing and communication stakeholders, and international counterparts to deliver tools and templates that can scale globallyBasic qualifications• Experience managing high-performing teams• Certified in Pardot, Marketo or similar Marketing Automation platforms• Project delivery experience with MarTech, lead management, or demand generation operations (e.g. integrating new 3rd party tools, migrating CRM or marketing automation platforms)• Experience with central sales tools (e.g. Salesforce) and/or marketing automation systems (e.g. Pardot/Marketo) including setting up end-to-end Marketing Automation data flows.• Bachelor’s degree in Marketing, Business, or relevant field of study• Experience using data and metrics to measure impact and determine improvementsPreferred qualifications• Intermediate proficiency with HTML/CSS• Familiarity with SQL; experience with analytical tools such as Tableau and ability to dive deep into and create metrics and reporting• Project management skills with track record of delivering on-time, within-budget initiatives that meet and achieve goals• Motivated self-starter who flourishes with working in ambiguous, complex and challenging environments of a rapidly evolving business• Strong written and verbal communication skills• Ability to manage multiple parallel projects and deliver quality releases on scheduleKey job responsibilitiesImplement and manage marketing and communication technologies, including email, automation, and marketing analytics solutions that accelerate marketing effectiveness• Own and and establish best practices for marketing technology infrastructure, including database/lead management, data hygiene and enrichment, system governance and security, campaign creation, reporting, and integrations with first-party and third-party systems• Develop technology solutions that enable customer segmentation and personalization at scale• Identify opportunities for automating ingestion of data into and out of marketing tools• Define and manage marketing tracking and attribution at scale, develop reporting dashboards, and prioritizing work with BI and BA• Building effectivelead scoring and management processes• Train and support Marketing team members, developing best practices and materials to standardize and scale campaign activations• Develop standardized processes and programs that allow marketing team members to self-serve in the creation of complex, multi-stage automated marketing programs• Work closely with cross-functional teams to enable smooth data flows and integrated reporting between related tools (e.g. into Salesforce)A day in the lifeWe are seeking an innovative, resourceful, and collaborative Sr Manager, Marketing Operations to lead marketing analytics, automation and lead management initiatives across our marketing lifecycle. You will guide strategy and solutions for improvements to existing tools and platforms, drive integrations with other internal teams’ data (e.g. Salesforce), and implement best practices that improve marketing attribution, lead management processes and data availability across team.Successful candidates should be analytical, comfortable thinking big and diving deep, and have a proven track record of end-to-end project ownership and successfully delivering results in a fast-paced, dynamic business environment.About the teamOur team is changing the way we interact with customers around the globe and building a new, emerging business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire transportation industry. We are at the forefront of this change - its an exciting time.BASIC QUALIFICATIONS- 10+ years experience in a similar environment building and enhancing marketing automation and operations ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of network engineers, supply chain specialists, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Global Network Deployment (GND) organization is looking to hire an experienced Technical Infra Program Manager to join our Intel & Reporting team (I&R) to support GND’s fast growing operations. The GND organization owns the delivery of physical network infrastructure for core data centers and Edge points-of-presence (PoPs) globally through planning, deployment, and process optimization. This role will be responsible for capital management and budgeting for cabling installation in our global data centers. The ideal candidate will excel in cost modeling, CapEx management, and strategic financial planning. You will lead the annual budgeting process, develop and maintain CapEx forecasting models, and drive cost control initiatives across our global operations. This role requires strong analytical skills to identify cost-saving opportunities and provide valuable insights to senior leadership. You will collaborate closely with operational and finance stakeholders, manage funding appropriation requests, and continually refine our metrics and KPIs. The successful candidate will play a crucial role in optimizing our cabling infrastructure investments, balancing operational needs with financial efficiency in a dynamic, global environment.Some travel expected. Key job responsibilities• Lead the annual budgeting process for global data center cabling projects, ensuring comprehensive coverage and alignment with organizational goals• Collaborate closely with operational and finance stakeholders to create, refine, and maintain accurate CapEx forecasting models• Implement robust cost control measures, including conducting monthly reviews of financial and operating metrics, analyzing variances against forecasts, and effectively communicating key drivers to senior management• Drive critical analytical projects that provide valuable insights and inform decision-making at the senior leadership level• Proactively identify cost-saving opportunities and drive initiatives to execute plans for reducing expenses across cabling operations• Enhance and expand metrics decks, incorporating relevant KPIs focused on cost improvement and efficiency identification• Manage funding appropriation requests for cabling projects, ensuring proper justification and alignment with budgetary constraints• Stay abreast of industry trends and best practices in CapEx management, data center cabling, and financial modeling to continuously improve processes and methodologiesAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The Intel & Reporting (I&R) team within the Global Network Deployment (GND) org is responsible for the creation and communication of operational and financial metrics to drive efficiencies within the different GND verticals. This is achieved by identifying areas of opportunity, performing deep dive analysis, and providing our customers with tools, dashboards, and reports that influence business direction. BASIC QUALIFICATIONS• 6+ years of advanced proficiency in Excel, including PowerQuery, and SQL skills for data analysis and financial modeling• 6+ years of participating in continuous cost improvement projects to scale and improve cost controllership• 6+ defining and tracking cost performance metrics and leading monthly cost reporting• Bachelor’s degree in Finance, Business, Engineering or related field. ...

Come build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.We are seeking an innovative and analytical Program Manager, Operational Excellence to join the Prime Video Trust & Safety Operations team. In this role, you will drive high-visibility, strategic operational programs aimed at improving processes and standardising business requirements as well as driving improvements in cost-to-serve initiatives. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides content customers love and trust and accurate, meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.This role will focus on coordinating and implementing large-scale process improvement initiatives within Trust & Safety Operations. These are highly complex, thus requiring high judgement, autonomy, and trust with internal and external stakeholders. A successful candidate will have the opportunity to manage and iterate an approach to identifying, assessing, and driving remediation for a wide set of risks on our expanding catalog. The candidate must be comfortable with balancing strategic thinking with tactical, detailed execution while working independently, sorting through ambiguously defined problems, identifying and facing big challenges, and adjusting to sudden and frequent change. This role acts as a key liaison with various Trust & operations, quality and program/policy teams spread across multiple regions to drive immediate and long-term solutions. A successful candidate will thrive in a fast-paced and dynamic business environment, leveraging analytical expertise and resourcefulness to autonomously deliver successful results.Key job responsibilities- Support global and country level operations teams to design and implement systems, metrics and programs that maximize compliance, productivity and continuous improvement.- Build strong partnership with operations managers to identify new business initiatives to increase efficiency and successfully integrate and deploy them.- Analyze and solve operational barriers with a focus on understanding root causes.- Work with technology teams and product managers to develop new tools and drive automation to support the growth of the business.BASIC QUALIFICATIONS- 3+ years of program management experience- Experience defining program requirements and leveraging data and metrics to drive improvements- Experience implementing program strategy, end to end delivery, and communicating results to senior leadership- Effective verbal and written communication skills- Bachelor's degree or 4+ years of equivalent professional work experience in a related field ...

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.B2B Payments and Lending’s Credit Strategy and Operations team is looking for a smart, motivated, and analytical Credit Risk Analyst to join our underwriting and portfolio management team. The successful candidate will have a deep understanding of underwriting and related systems, as well as portfolio risk management experience. This role involves high judgment decision making, use/creation of risk analytics, the ability to analyze customer financials, complex underwriting, and management of SLAs. The successful candidate will have a strong desire in innovating processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment.This role will report into the NA Credit Operations Manager based in Seattle, WA.Key job responsibilities• Underwrite medium-to-large credit applications;• Evaluate portfolio risks across WW portfolios, monitoring and creating risk metrics;• Improve processes to increase efficiency and improve risk mitigation across WW markets;• Contribute to and build underwriting/credit strategies across the portfolio and individual customer sub-segments;• Assist in defining policies and product features to support automated and manual credit decisioning and monitoring• Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way• Review complex credit decisions that require manual reviews or exceptions• Participate in program operations, partner with product managers and contribute to team-wide improvement goals• Manage relationships with key stakeholders and partner with cross-organizational teams on high priority initiatives.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe team is responsible for making decisions on Amazon Business (AB) customers’ eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management.BASIC QUALIFICATIONS- Bachelor’s degree in Business, Finance, Economics or Equivalent Experience.- Robust analytical and excel skills, including the ability to be hands-on and dive deep into details, identifying root cause and propose solutions.- Results-oriented: Proven track record of on-time project delivery for impactful, cross-functional initiatives.- Minimum 4 years of experience in credit risk, underwriting and/or commercial lending.- Ability to interpret key business financial statements/information.- Experience in change management and driving adoption of new tools, processes, and decision support (i.e. scaling).- Experience creating new credit policies and SOPs.- Strong attention to detail and excellent problem-solving skills.- Able to build positive business relationships and work collaboratively with cross-functional teams.- Demonstrated ability to manage multiple projects, prioritization, planning and task delegation. ...

Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.Key job responsibilities- Can apply a deep understanding of a broad range of tools, equipment, and handling machinery to accomplish your daily tasks effectively and efficiently - Upholds all safety requirements in all zones and work locations of responsibility- Assists in the development of new and junior team members and adheres to standards and procedures- Independently execute and prioritize work to meet production schedules- Integration and test of the Kuiper satellite and various complex sub-assemblies in a clean-room and Electrostatic Discharge (ESD) controlled environment- Rigging and critical lifts of bulky, sensitive flight hardware - Able to obtain and maintain licenses, operator permits, and/or certifications as required- Use precision calibrated tools – torque wrenches, multi-meters, optical inspection devices, micrometers and calipers- Read and interpret engineering drawings and technical documentation- Perform work according to procedures, specifications, and test instructions- Run functional and environmental testing on units, including some basic troubleshooting operations- Check and inspect your work after completion to ensure engineering and quality standards are met per the drawing and work instruction requirements- Collaborate with manufacturing engineers to develop and document activities, including continuous improvement opportunities- Perform other duties, as assigned, to ensure an efficient, safe and effective work environment- Willing to work overtime and weekends as required- Shift schedule will vary, depending on production/launch schedules- Must be willing and able to perform extended travel up to 25% annually, either domestically or internationally as business needs demandA day in the lifeThe Processing Technician will complete tasks according to work instructions and manufacturing engineering direction, ensuring work is completed to high quality during flight hardware operations and integration processes. This position requires skill and experience in a variety of areas, including mechanical assembly, rigging, high-pressure gas handling (propellant loading), electrical test rack connections/checkouts, and satellite/ground system troubleshooting. In short, you will be responsible for a majority of the most critical tasks to process & integrate the Kuiper satellite for launch, ensuring high quality, workmanship, and safety standards are adhered to on a daily basis.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS• High school diploma, GED, or equivalent experience• 1-2+ years in mechanical or electrical hardware assembly, test, and/or installation• Able to obtain and maintain a US Passport & must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention• Ability to pass Kennedy Space Center background checks ...

Do you want to be part of building the next-gen engineering system, global transportation network, intelligent ML algorithms and deliver packages to your doorstep? Are you up for this challenge? Amazon's Middle Mile Transportation Technology team is chartered with solving complex problems with software that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services. Oh, and we will need great leaders too (this is where you come in … read on) You’ll work on a team that writes code and builds models to calculate optimal schedules for freight movements around the world. You will regularly interact with our customers, and engineering and business leadership. You will participate in the planning and execution of technology projects and operational excellence initiatives. You’ll help junior engineers develop their skills, and continue to raise the bar and build the future of Amazon. To accomplish this, you will be expected to have an established background in building highly scalable systems and applications, great communication skills, and a motivation to achieve results in a fast paced environment. You should be somebody who enjoys working on complex software systems, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating services-based applications, especially at massive scale will be very applicable and helpful. Come and see for yourself why we are one of the most admired company in the US, rated #1 in Innovation and # 1 in Customer Service, and be part of our tradition of working hard, having fun and making history! Key job responsibilitiesDepending on your experience, interests and business needs, you will be part of a team that owns the front-end, back-end, or full stack design and development of product features, building scale, and efficiency. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering software from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirements: • Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.• Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.Key job responsibilities - Can apply a deep understanding of a broad range of tools, equipment, and handling machinery to accomplish your daily tasks effectively and efficiently - Upholds all safety requirements in all zones and work locations of responsibility- Assists in the development of new and junior team members and adheres to standards and procedures- Independently execute and prioritize work to meet production schedules- Integration and test of the Kuiper satellite and various complex sub-assemblies in a clean-room and Electrostatic Discharge (ESD) controlled environment- Rigging and critical lifts of bulky, sensitive flight hardware - Able to obtain and maintain licenses, operator permits, and/or certifications as required- Use precision calibrated tools – torque wrenches, multi-meters, optical inspection devices, micrometers and calipers- Read and interpret engineering drawings and technical documentation- Perform work according to procedures, specifications, and test instructions- Run functional and environmental testing on units, including some basic troubleshooting operations- Use computer software programs for controlling tests- Check and inspect your work after completion to ensure engineering and quality standards are met per the drawing and work instruction requirements- Collaborate with manufacturing engineers to develop and document activities, including continuous improvement opportunities- Perform other duties, as assigned, to ensure an efficient, safe and effective work environment- Willing to work overtime and weekends as required- Shift schedule will vary, depending on production/launch schedules- Must be willing and able to perform extended travel up to 25% annually, either domestically or internationally as business needs demandA day in the lifeThe Processing Technician will lead work to ensure junior technicians complete tasks and ensure procedures are adhered to and work is completed during quality and operations on flight hardware integration processes. This position requires skill and experience in a variety of areas, including mechanical assembly, propellant loading, rigging, electrical checkouts and satellite troubleshooting. In short, you will be responsible for a majority of the most critical tasks to process & integrate the Kuiper satellite for launch, ensuring high quality, workmanship and safety standards are adhered to on a daily basis.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS• High school diploma, GED, or equivalent experience• 2+ years of experience in mechanical or electrical hardware assembly, test, and/or installation• Able to obtain and maintain a US Passport & must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention• Ability to pass Kennedy Space Center background checks ...

Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. SCE engages directly with customers and AWS leadership to drive cloud initiatives that will accelerate growth, increase efficiency, and unlock new business capabilities.By collaborating closely with our field sales teams, Sr. Mgr. SCE Deal Specialist’s at AWS leverage their expertise in deal structuring, negotiating private pricing that drives sustainable growth and value for both our customers and AWS, and strategic methodologies to navigate customer pain points, gain credibility, and effectively partner with the sales organization. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders. We are a dynamic team passionate about managing transformational deals.As a Sr. Mgr. Deal Specialist you will partner with AWS Service teams to develop commercial business models. You will inspire and influence AWS customers, field sales executives, and other internal stakeholders to empower our customers to address business challenges and develop innovative solutions. As a Deal Specialist you will create actionable strategies, develop and shape opportunities, and lead large, complex, or highly competitive deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and enable private pricing, go-to-market, pan-Amazon, and other strategic relationships.Key job responsibilities• Act as trusted advisor and thought leader in the development of commercial strategy and deals: partner in the execution of the deal sales cycle for strategic commercial opportunities.• Partner closely with AWS Service teams to understand services and pricing: create frameworks that impact customer outcomes.• Inspire and influence key internal stakeholders, experts, and other indirect resources to remove barriers and achieve desired business outcomes• Advise and construct commercial deal terms: understand the competitive landscape and provide deal guidance• Facilitate alignment and effective AWS communication with internal and external stakeholders to resolve conflict and encourage develop productive interactions• Cultivate best practices through analysis and reporting in support of continuous improvementsA day in the lifeSCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities such as GenAI. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE team and other Amazon and AWS stakeholders.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 7+ years demonstrated success working with customers on the structuring of substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure• 7+ years working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals• 3+ years financial modeling• Bachelor’s degree (or equivalent work experience) • Previous experience managing a 10+ person team ...

Amazon Web Services (AWS) is seeking an experienced and self motivated Senior Security Engineering Manager to join our AWS Corporate Security Response team (CorpSec). Reporting to the Global Corporate Security Response Lead, you will work as the Corp Response US Senior Lead, which is a manager of managers role, with the leaders of the US East and US West sites reporting to you, and you may also act as the AWS CorpSec Response global secondary leader when required. This role is a senior leader in a team of talented and high performing security professionals responsible for detecting, analyzing and responding to information security threats across Amazon, as a part of a global, follow-the-sun corporate security response team.The successful candidate will have a good mix of leadership skills and experience, deep technical knowledge and a demonstrated background in information security. We value broad and deep technical knowledge, specifically in the fields of incident response, detection, malware analysis, digital forensics, operating system security, network security, cryptography, software security, security operations and tooling, and emergent security intelligence. The Security Engineers in the teams that you will be leading perform as both Security Incident Response Engineers, and also as the owners and builders of the tooling and capabilities that they use for response. As such, proven experience in leading security response functions and also security tooling and automation delivery and operationalization is highly preferred.Key job responsibilitiesSecurity Responsibilities* Lead and coordinate the activities of the AWS Security Corporate Security Response teams located across North America to ensure timely and effective response to security issues* Lead security incident response processes, identify and measure critical security operations metrics and continually improve the efficiency and effectiveness of the Corporate Security Response team* Lead the development and operations of continually improving security automation, detection, tooling and capabilities* Partner with key stakeholders and partner teams across Amazon Security as well as Amazon Corporate IT teams to identify and implement process changes, improvements and efficiencies and ensure solid security practices* Monitor information security threat intelligence resources and maintain situational awareness of security events relevant to Amazon and its subsidiaries* Ensure continuity of operations for security events through effective communications between the global nodes of AWS Security Operations* Work with your peers to assist the global Global Corporate Security Response Lead in defining the overall corporate security response strategy for AmazonPerformance Management Responsibilities* Create a positive work environment and provide a goal driven framework for information security success in which team members may achieve organizational and individual performance objectives* Act as a manager of mangers, providing mentoring, guidance and oversight of their front line leadership of the teams that report up through you* Own all facets of performance, hiring and career management for the team* Provide technical and soft skill coaching to maintain a well-rounded, innovative and operational organization* Establish training programs for your directs* Supervise day-to-day activities of the team, providing management escalation support as required* Track and report on key initiatives being delivered by the teamAbout the teamInclusive Team Culture and Diverse ExperiencesIn Amazon Security, it’s in our nature to learn and be curious. Diversity, Equity and Inclusion (DEI) events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security response challenges in an emerging and rapidly evolving space like Amazon, requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, related field or relevant work experience- 10+ years of industry experience with a proven track record of hands on security response experience.- 10+ years managing and building teams (including coaching and mentoring)- Strong and proven ability to communicate technical concepts to a non-technical audience and stakeholders ...

The Amazon Device OS team is looking for high-energy, detail-oriented, and technically-savvy Support Engineers to triage defects raised by testing teams, on Amazon’s devices.You will deliver when SOPs may not be well defined but the standard triaging techniques or processes are clearly defined. You will require the ability to conceptually understand the flow of work and have knowledge of guidelines and procedures governing work activities. You will demonstrate ability to efficiently use appropriate software, tools and technology. You regularly work with development teams, with QA/ TPM stakeholders, and other Support Engineers to improve documentation, procedures, and tools. You work on defect root cause and show strong ownership of issues. You demonstrate excellent judgment when making escalation decisions. You communicate clearly and effectively with stakeholders, and tend to over-communicate and over-document.Key job responsibilitiesSome of the key job functions of a Support Engineer II, involved in defect triaging are:•Provide first level of support for handling Jiras, tickets, operational issues from production services• Deep dive on defects/automation failures to find the root cause. Analyze the logs and reproduce the issues for better understanding• Understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets• Interface with other teams to resolve defects and show strong ownership of issues• Become very familiar with the use of monitoring dashboards and applications, and use them to determine service issues.• May perform code builds and deployments communicating status regularly before, during, and after each deployment• You may Audit the work of Support Engineer Is and your peers, identify key areas and work with the team to eliminate the gaps• Make changes to existing scripts with code reviews and come up with new tools/ scripts to reduce manual efforts• Help develop and refine operational policies and procedures used by your team and internal customers. • Requires detailed understanding of the components or features of the product owned. Drives changes with data and contributes to the overall success of the team/project• Have the ability to write simple and efficient tools to improve operational efficiency. • Evaluate the training needs for your team, regularly work with development teams, with QA/ TPM stakeholders, and other Support Engineers to improve documentation, procedures, and tools• Communicate clearly and effectively with stakeholders. Always tend to over-communicate and over-documentBASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Bachelor's degree in engineering or equivalent- Experience troubleshooting and debugging technical systems- Experience scripting in modern program languages- Experience in Unix- Experience documenting technical customer issues- Bachelors in computer science, engineering, information technology, or related field • Proven work experience in development or technical support • Significant work history showing aptitude for QA methodology Sound knowledge on Testing and triaging • Working knowledge on Devices and Agile frameworks and regression testing is a plus • Experience and familiarity with Defect management tools (like Jira) • Strong critical thinking skills, an analytical mind, and problem-solving aptitude ...

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.Key job responsibilities• Assist in the composition and maintenance of SOP's in a rapidly changing startup environment• Mentor, lead and develop a team of technicians with a focus on Safety, People, Quality, Planning and Sustainability everyday• Analyze inventory location reports to improve data integrity with negative inventory, duplicate locations, unavailable locations and inaccurate inventory quantities• Provide direction to inventory personnel in day to day solutions to systematic issues• Work with engineering to disposition stagnant and obsolete inventory• Work with process planning to maintain accurate unit of measure issues• Eliminate inventory issues by supporting inventory personnel in day to day system issues• Perform random audits to validate shelf-life storage, inventory accuracy, kit auditing process, traceability and unique locations - Interface with receiving, outbound coordinators, quality, planners, procurement, and other related departments to resolve problems relative to inventory accuracy• Work with material management and quality to resolve traceability issues• Responsible for maintaining the integrity of material that is return to stock• Maintain integrity of all inventory locations• Perform adjustments to Inventory to support finance requirements• Daily receiving of material to stock new inventoryA day in the lifeWe’re hiring a Lead Process Technician who will leverage their logistical, analytical, and manufacturing knowledge to support Project Kuiper by working with engineers and quality to maintain the integrity of the material life cycle. In this role you’ll function as the focal point for inventory transactions in support of Systems Applications and Products (SAP) testing requirements and perform physical and cycle counts of inventory. You’ll also identify areas for improvement, perform root cause analysis of escapes and missed targets, and use data to drive process improvements, identify blockers, and provide solutions.BASIC QUALIFICATIONS• High school diploma or equivalency certificate• 2+ years of experience in an inventory or analytical role • 2+ years of experience working with SAP/ERP systems • Ability to lift 50 pounds unassisted • Lifting, standing, climbing, bending, grasping, sitting, pulling, pushing, stooping, stretching, and carrying are generally required to perform the functions of this position • Ability to work all required shift hours, including overtime, and weekends, as needed • Expected shift start is 6 AM to 9 AM but shifts may change due to business needs • Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve ...

The team, within the Alexa-Conv A Modeling&Learning in Amazon, is seeking an experienced Support Engineer to join our dynamic team. In this role, you will play a critical part in enhancing customer experience through triage of defects and analyzing customer feedback, primarily focusing on Large Language Models (LLMs). The Support Engineer will:- Build a thorough understanding of system components and behaviors, and mechanisms/methods for addressing improvements- Identify and escalate system defects, trends, opportunities and to implement improvement to the system- Collect the appropriate information to satisfy the requirements of each investigation and to create relevant reports and recommendation for solution- Deliver high quality data output under a tight deadlines covering unique data analysis requests from a range of customers- Dive deep into ambiguous issues and implement solutions- Contribute to process improvements to reduce handling time, data output, and faster solution for customersIn addition, the Support Engineer will have strong machine learning background and hands-on-experience with LLM, quickly understand changes in response to customers’ requests and adjust workflows accordingly. The Support Engineer must have a passion for data, efficiency, and accuracy as well as:- Proactive in addressing issues and problems and an ability to work autonomously, with minimal or no direction- Be comfortable working in a fast paced, highly collaborative, dynamic work environment- Support several projects at one time, and to accept re-prioritization as necessary- A history of successfully keeping up with high levels of ambiguity, changing project conventions, and shifting prioritiesBASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Bachelor's degree in engineering or equivalent- Experience troubleshooting and debugging technical systems ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Risk Manager IIILocation: Austin, TexasPosition Responsibilities:Assist in risk assessments, develop audit strategies, and establish relationships with leaders across Amazon businesses, finance, and legal. Lead the planning, scoping, execution, and reporting of audits based on identified compliance risks impacting various Amazon businesses. Dig deep into the details of audit work. Identify the full range of risks related to processes, regulatory compliance, and organization. Prepare reports and make presentations to senior level management to improve controls with the objective of mitigating compliance risks. Interact with various levels of employees to collect and communicate information.Position Requirements:Bachelor’s degree or foreign equivalent degree in Accounting, Finance, Management Information Systems, Computer Science, or a related field and six years of progressive, post-baccalaureate experience in the job offered or a related occupation in internal auditing, compliance audits, accounting, or risk management. Must have three years of experience in the following skills: 1) audit and risk management skills including: planning and performing audits, assessing business processes and controls, and identifying and communicating audit findings to management; 2) experience identifying, measuring, and prioritizing associated risks within a broad organization; 3) experience with ambiguous environments and complex IT architecture; and 4) performing data analysis. Partial telecommuting permitted; employees will be required to report to office multiple days per week.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation40 hours / week, 8:00am-5:00pm, Salary Range $121,200/year to $163,900/year. #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor’s degree or foreign equivalent degree in Accounting, Finance, Management Information Systems, Computer Science, or a related field and six years of progressive, post-baccalaureate experience in the job offered or a related occupation in internal auditing, compliance audits, accounting, or risk management. Must have three years of experience in the following skills: 1) audit and risk management skills including: planning and performing audits, assessing business processes and controls, and identifying and communicating audit findings to management; 2) experience identifying, measuring, and prioritizing associated risks within a broad organization; 3) experience with ambiguous environments and complex IT architecture; and 4) performing data analysis. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV’s, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services.Are you interested in diving deep into data to understand business opportunities across multiple business lines and geographies? This role will partner with product managers, operations, and technical teams to provide the data and analyses needed to influence product roadmaps. Do you have a track record of using data to influence decision makers? Do you have effective problem solving skills and want to solve problems that will meet the growing worldwide need? Then the Middle Mile Transportation Technology is the right team for youYou will be working in one of the world's largest and most complex data warehouse environments. You’ll employ data analysis to ensure your partners and leaders have the most up to date, reliable information, working collaboratively to make the best possible roadmap decisions. You’ll make a huge impact, not just on the bottom line performance of the network, but on the overall customer experience, making history whilst having fun along the way! You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. We are looking for innovators to be a sophisticated user of data querying tools, and an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication.Above all, you should be passionate about bringing large datasets together to answer business questions and drive change. Being curious, detail oriented, and comfortable finding information and performing tasks that haven't been done before will be the norm.Key job responsibilities-Develop a deep understanding of Amazon Middle Mile Tech and operations.-Deep dive into large data sets to answer key business questions using SQL, Excel, and other data manipulation languages.-Perform complex data research to identify new opportunities that improve efficiencies and customer experience in supporting business decision making-Systematically identify data source/forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes-Ability to perform/own reoccurring and ad-hoc business intelligence projects-Communicate complex insights to stakeholders, both verbally and in writingBASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...