Corporate Operations

Be a part of the next exciting phase of Amazon’s transportation technology and business growth. Amazon Freight is building the next-generation of shipping services on top of our core transportation network. This role is responsible for leading major strategic projects involving new products, features, integrations and customizations, coordinating across internal teams and external customers.Do you want to enjoy working with customers to identify opportunities? In this role, you will build sophisticated freight planning, design efficient shipper workflow solutions and operational processes, keeping customer satisfaction and cost-efficiency as overarching priorities. This Principal Technical Program Mgr will lead cutting-edge projects in enterprise integration, disruption-management, delivery and pickup workflow, risk prediction and real-time planning operations. It involves working with Product Managers and Software Engineering leaders within Amazon and corresponding external POCs, to ensure design, launch and success of customer-facing features.Within the Amazon Freight team, our mission is to meet the transportation needs of a full spectrum of businesses from SMBs to large enterprises, by building the most efficient and optimal transportation solution on the planet, using our technology, global carrier network and engineering innovation as our biggest advantages. We use cutting-edge technologies in Gen-AI, machine learning, computer-vision and optimization techniques to deliver high-performance services at low cost. Amazon Freight has been recognized as one of Top-5 Freight innovators for three years running.You will work with executive leaders, engineering, science and operations stakeholders to coordinate product launches, process improvement, generate ideas, validate entitlement and then direct a path to launch. You will work alongside the sales-team, to understand unique large-customer requirements, provide guidance on the our solution set and work creatively to design bespoke solutions as needed. You will define architecture, integration strategy, and work across products to drive execution. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. As a multi-discipline leader leading impactful large-scale projects, the buck will stop with you.Key job responsibilitiesOwn and drive implementation and delivery of large- initiatives spanning product areas, customer integrations and feature customizations. Deliver on cost and efficiency goals, managing efforts, communicating status and managing stakeholder expectations. Lead agile engineering and teams to coordinate, prioritize and deliver to a roadmap Understand service inter-dependencies and lead cross-functional teams towards integrate solutions Clarify, prioritize and drive project commitments as well as establish and maintain clear chains of accountability Articulate program goals, desired outcomes, risks/issues and mitigation plan clearly.Key job responsibilities- Own and drive implementation and delivery of large- initiatives spanning product areas, customer integrations and feature customizations. - Support sales team engagements leading technical architecture and integration design- Deliver on cost and efficiency goals, managing efforts, communicating status and managing stakeholder expectations. - Lead agile engineering and teams to coordinate, prioritize and deliver to a roadmap - Understand service inter-dependencies and lead cross-functional teams towards integrate solutions- Clarify, prioritize and drive project commitments as well as establish and maintain clear chains of accountability - Articulate program goals, desired outcomes, risks/issues and mitigation plan clearly.About the teamWithin the Amazon Freight team, our mission is to meet the transportation needs of a full spectrum of businesses from SMBs to large enterprises, by building the most efficient and optimal transportation solution on the planet, using our technology, global carrier network and engineering innovation as our biggest advantages. We use cutting edge technologies in Gen-AI, machine learning, computer-vision and optimization techniques to deliver high-performance services at low cost. Amazon Freight has been recognized as one of Top-5 Freight innovators for three years running.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Corporate Development Integration is seeking an experienced integration change management leader to drive adoption of integration changes in Amazon's M&A. Amazon's integration change leaders are called Integration Experience (IX) managers as they are accountable for the experience for M&A stakeholders (employees, acquired leaders, business sponsors, etc.), inclusive of engagement strategies, communications, training, and cultural integration activities.The IX Manager will lead and execute change programs to deliver cross-functional and cultural integration for acquisitions during the immediate post-close period and develop programmatic efforts to provide continuously improving acquired employee engagement opportunities.Key job responsibilities- Deliver change management tactics for acquisitions during an acquisition’s post-close period- Create and deliver effective communications materials and communications strategies- Create and deliver effective training and training strategies with cross-functional teams- Influence, advise, and lead senior leadership at Amazon and acquired companies- Design and launch adoption metrics- Travel up to 30% of the time (domestic/ international)About the teamThe mission of the CorpDev Integration team is to lead Amazon and acquired teams through the definition and enablement of the acquisition rationale and acquired business growth. Integration Experience Managers support this mission by focusing on the acquired employee's experience post-close through delivering change management tactics to adopt integration changes and, as appropriate, learn Amazon's ways-of-working and culture.BASIC QUALIFICATIONS- 7+ years of professional or military experience- 5+ years of developing, negotiating and executing business agreements experience- 7+ years of complex cross-functional change management experience- Bachelor's degree- Experience writing strategy documents for executive audiences with clear recommendations in the midst of ambiguity ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: Business Analyst IIILocation: Atlanta, GeorgiaPosition Responsibilities:Support business and finance teams on finding insights to build better supply chain products, improve operations performance and enhance finance controllership. Conduct data analysis across various initiatives, coordinate across the multiple teams within AWS Infrastructure Supply Chain and Finance teams while synthesizing findings and recommendations for what to build next and how to improve. Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. Translate data into actionable insights. Identify areas of opportunity to automate and scale ad-hoc analyses. Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that support business needs. Participate in strategic and tactical planning discussions. Prepare and deliver reviews to the senior management teams on business analysis and recommended actions.Position Requirements:Master's degree or foreign equivalent degree in Economics, Business Analytics, Data Analytics, Information Systems, Engineering, or a related field and one year of experience as a Business Analyst, Data Analyst, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Economics, Business Analytics, Data Analytics, Information Systems, Engineering, or a related field and five years of progressive post-baccalaureate experience as a Business Analyst, Data Analyst, or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): writing and optimizing SQL with large-scale, complex datasets; processing large, multi-dimensional datasets from multiple sources; using SQL, Oracle or ETL; creating dashboards in Tableau, Quicksight or equivalent platform; performing statistical analysis; and developing automated reporting. Partial telecommuting permitted; employees will be required to report to office multiple days per week.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation40 hours / week, 8:00am-5:00pm, Salary Range $118,200/year to $160,000/year. #0000BASIC QUALIFICATIONSPosition Requirements:Master's degree or foreign equivalent degree in Economics, Business Analytics, Data Analytics, Information Systems, Engineering, or a related field and one year of experience as a Business Analyst, Data Analyst, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Economics, Business Analytics, Data Analytics, Information Systems, Engineering, or a related field and five years of progressive post-baccalaureate experience as a Business Analyst, Data Analyst, or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): writing and optimizing SQL with large-scale, complex datasets; processing large, multi-dimensional datasets from multiple sources; using SQL, Oracle or ETL; creating dashboards in Tableau, Quicksight or equivalent platform; performing statistical analysis; and developing automated reporting. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.The starting pay for this role in Washington State is up to $32/hour and employees are eligible for incremental raises based on tenure. A full range of medical, financial, and/or other benefits are provided. This information is provided per the Washington State Pay Transparency Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.Key job responsibilities- Accurately and efficiently handle material for both production and development efforts using pre-defined SOPs, escalates when needed- Use proprietary software and ERP systems to virtually receive and manage material- Efficiently move material between sites, both physically and virtually.- Operate equipment including: pallet jacks and hand carts- Willing to work all shifts, including evenings and weekends, depending on business needs.BASIC QUALIFICATIONS- High school diploma or equivalent- With or without reasonable accommodations, must be able to lift up to 49 pounds on some occasions, stand/walk for up to 8-10 hours (with breaks), and able to frequently push, pull, squat, bend, and reach.- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Flexibility with daily work location- Proficient with Microsoft Office (Excel, Outlook, Word) ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.Key job responsibilities- Assist in the composition and maintenance of SOP's in a rapidly changing startup environment- Mentor, lead and develop a team of technicians with a focus on Safety, People, Quality, Planning and Sustainability everyday- Analyze inventory location reports to improve data integrity with negative inventory, duplicate locations, unavailable locations and inaccurate inventory quantities - Provide direction to inventory personnel in day to day solutions to systematic issues - Work with engineering to disposition stagnant and obsolete inventory - Work with process planning to maintain accurate unit of measure issues - Eliminate inventory issues by supporting inventory personnel in day to day system issues- Perform random audits to validate shelf-life storage, inventory accuracy, kit auditing process, traceability and unique locations - Interface with receiving, outbound coordinators, quality, planners, procurement, and other related departments to resolve problems relative to inventory accuracy - Work with material management and quality to resolve traceability issues - Responsible for maintaining the integrity of material that is return to stock - Maintain integrity of all inventory locations- Perform adjustments to Inventory to support finance requirements- Daily receiving of material to stock new inventoryA day in the lifeWe’re hiring a Lead Technician who will leverage their logistical, analytical, and manufacturing knowledge to support Project Kuiper by working with engineers and quality to maintain the integrity of the material life cycle. In this role you’ll function as the focal point for inventory transactions in support of Systems Applications and Products (SAP) testing requirements and perform physical and cycle counts of inventory. You’ll also identify areas for improvement, perform root cause analysis of escapes and missed targets, and use data to drive process improvements, identify blockers, and provide solutions.BASIC QUALIFICATIONS- High school diploma or equivalency certificate- 2+ years of experience in an inventory or analytical role- 2+ years of experience working with SAP/ERP systems- Ability to lift 50 pounds unassisted- Lifting, standing, climbing, bending, grasping, sitting, pulling, pushing, stooping, stretching, and carrying are generally required to perform the functions of this position- Ability to work all required shift hours, including overtime, and weekends, as needed- Expected shift start is 12 PM to 3 PM but shifts may change due to business needs ...

The SPEED (Services, Packaging, Engineering, Execution, Delivery) team is looking for Services Procurement Sr Program Manager with proven procurement and project management experience. The Services Procurement team supports building services from third party vendors across the North American Same Day and Rural Super Rural operations. This role requires the management of new and existing procurement programs, forecasting and spend control, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential. This role requires the management of new and existing procurement programs, forecasting and spend control, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential.Key job responsibilitiesThe primary responsibilities of the successful candidate include, but are not limited to, the following:- Manage new and existing procurement programs, delivering desired results across multiple Amazon organizations. Example of nationwide procurement programs we support include Janitorial services, Pest Control, Powered Equipment, Waste/Recycling Streams, Security, PPE Supplies services, as well as many other services categories. - Drive supplier relationship development by holding regular business reviews to assess performance and areas of opportunity - Influence design and development of strategic procurement programs.- Create and manage program communication, accelerating progress by driving clear and timely decisions, removing obstacles and escalating as appropriate.- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions.- Work directly with external providers, customers, and partner teams to create and deliver scalable solutions.- Execute and own large-scale process improvement opportunities within new business launches existing processes and controls, including defining scope, goals and deliverables in collaboration with senior leadership and stakeholders.- Utilize numerous standard analytical tools to analyze business metrics for optimization and derive actionable recommendations to meet business and procurement objectives. - Ensure service levels across multiple vendors/providers ensuring quality services. This includes management of day to day program escalations such as vendor concerns, vendor performance support, scoping changes, and many other day to day field team needs across the services portfolios. - Develop and manage tactical procurement services and daily operations including Purchase Orders and Invoice management.- Recognize and resolve issues and provide hands-on support to ensure procurement programs operate successfully across all locations.A day in the lifeBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Rapid and Rural Logistics is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.This role can be located in Bellevue or Nashville corporate offices.Key job responsibilitiesKey job responsibilities* Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network* Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2025 variable cost and quality goals* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities* Developing Amazon best practices for internal operations* Leveraging analytics to support the future state of the businessThe Sr. Program Manager will also demonstrate:* Confidence operating in a highly ambiguous and iterative business space* High attention to detail including proven ability to manage multiple, competing priorities simultaneously* Willingness to challenge and influence big leaders* Ability to think strategically and execute methodically* Ability to work in a fast-paced environment where continuous innovation is desired* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases* Ability to clearly communicate data insights to othersBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience with Automation, Engineering, and Material Handling Equipment ...

The Amazon Device OS team is looking for high-energy, detail-oriented, and technically-savvy Support Engineers to triage defects/tickets raised by testing teams, on Amazon’s devices.You begin to play a leadership role on your team by becoming a subject matter expert on one or more services. You own support activities for these services and regularly work with development teams to establish and improve service support. You operate with limited guidance from management and aggressively drive issues to resolution. You understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets. You are able to read and understand complex application code and make approved code fixes to resolve support issues. You provide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activities. You regularly contribute to the creation and improvement of all support documentation. You may perform code builds and deployments communicating status regularly before, during, and after each deployment. You create and interpret metrics that measure support success and service performance. You help develop and refine operational policies and procedures used by your team and internal customers. You work on support projects that are large in scope and lead other Support Engineers on smaller projects. You participate fully and constructively in the planning of your team’s work. You have the ability to write simple and efficient tools to improve operational efficiency. You contribute to design and development of support tools using software engineering best practices. You mentor other Support Engineers and are involved in hiring.Key job responsibilitiesSome of the key job functions of a Support Engineer III, involved in defect triaging are:• Provide first level of support for handling Jiras, tickets, operational issues from production services• Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. • Hands-on experience in Unix or any scripting language• Develop tools and automate manual operational tasks and easy maintenance of our services.• Build monitoring metrics dashboard, and report System health and Support status metrics.• Work on maintenance driven coding projects, primarily in C++ and Python • Will work with limited guidance and will act as a SME on the services owned• Understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets• Understand complex application code and make approved code fixes to resolve support issues. • Interface with other teams to resolve defects and show strong ownership of issues• May perform code builds and deployments communicating status regularly before, during, and after each deployment• You may Audit the work of Jr. Support Engineers and your peers, identify key areas and work with the team to eliminate the gaps• Make changes to existing scripts with code reviews and come up with new tools/ scripts to reduce manual efforts• Help develop and refine operational policies and procedures used by your team and internal customers. • Requires detailed understanding of the components or features of the product owned. Drives changes with data and contributes to the overall success of the team/project• Have the ability to write simple and efficient tools to improve operational efficiency. • Evaluate the training needs for your team, regularly work with development teams, with QA/ TPM stakeholders, and other Support Engineers to improve documentation, procedures, and tools• Communicate clearly and effectively with stakeholders. Always tend to over-communicate and over-documentA day in the lifeTypically SE will provide operational and initial debugging support to CI (continuous itegration)/SCM Dev Teams. Team investigates failures that may arise during the CI Process (Build, Flash, Test) in the CI Live and CI STU environments. Additionally, in the CI STU (Safe to Use) environment, SE is responsible for developing rules for tests that apply STU promotions on software builds, as well as identifying and debugging any issues that may arise during the CI STU test runs and managing promotions on SW builds.BASIC QUALIFICATIONS- 4+ years of software development, or 4+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Experience in agile/scrum or related collaborative workflow- Experience troubleshooting and documenting findings ...

At Amazon, we're working to be the most customer-centric company on earth and to grow in a safe environment for both our customers and our associates. To get there, we need exceptionally talented, bright, dynamic and passionate people.The Dangerous Goods (DG) team is looking for a motivated Risk Manager with strong regulatory knowledge, specifically on classification, and a hands-on passion to dive-deep into processes to support Amazon’s growth in a safe environment for customers, partners, and associates.This Risk Manager will be required to understand DG classification from a regulatory perspective and develop or improve our internal systems and controls to ensure safe and compliant transportation of DG across a global supply chain. Working collaboratively with internal and external stakeholders, consultants and regulators, this role will be responsible for driving safety and compliance across customer deliveries and reverse logistics, enabling new selection, and expanding business and transportation models. This Risk Manager will need to develop accurate and relevant metric-driven analysis to foster continuous improvement and step-function innovation that will enhance our internal and external customer experience.Candidate must be seated in one of the corporate offices in Nashville, TN, Seattle, WA or Arlington, VAMust have the ability to travel at least 25% of the timeKey job responsibilities- Drive continuous improvement projects across global teams, ensuring Amazon is a leader for DG classification accuracy- Manage a portfolio of projects aimed and building a best-in-class Dangerous Goods classification system- Drive process development and deployment for accurate classification processes that are utilized to ensure compliant transportation of Dangerous Goods through the Amazon network both domestically and internationally- Convert large and complex projects into manageable pieces to deliver iterative improvements while focusing on longer-term, large-scale deliverables- Build collaborative relationships with leaders across regions, departments and business units- Collaborate with other compliance functions to ensure consistency for different classification systems and help drive efficiency across teams- Refine existing program processes in order to more efficiently track and prioritize issues to enable the team to scale their work- Provide input to technology teams to improve listing processes, attribute collection, and corresponding controls to ensure compliant and safe shipment of Dangerous Goods- Anticipate project bottlenecks, manage escalations, make tradeoffs, and balance business needs versus operational or technical constraints- Anticipate operational and regulatory challenges and build system requirements that are flexible and robust to accommodate our future needsA day in the lifeWorking across classification operations, fulfillment operations, technology, environmental, storage, legal, public policy, and other relevant internal teams at a global scale, this Risk Manager will ensure the safety of our associates and transportation partners by delivering innovative solutions for improving classification accuracy to ensure the safe and compliant transportation of DG, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model.About the teamThe Dangerous Goods team ensures the safety of our Customers, associates and carrier partners by delivering innovative solutions to ensure dangerous goods compliance, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- 5+ years of experience with Dangerous Goods Classification ...

Amazon is looking for a Senior Trade Compliance Program Manager (PM) to build import and export risk management solutions for growing international businesses in the Trade Operations space. The Senior Trade Compliance PM, is responsible for managing the strategy of a complex cross-functional risk program independently. As a leader within the Global Trade Services team, you will help develop and hire team capabilities, as well as mentor and train colleagues. You will manage the Trade Operations Program team, that works directly with internal teams from legal, logistics, supply chain, quality, engineering, as well as Amazon’s global network of trade and compliance teams. Key job responsibilities-Set processes for Broker Management activities and liaise with brokers and other participants in the supply chain on a daily basis.-Act as the main point of contact for regulators across the Trade space in North America.-Set objectives, and drive improvements to your space and quantify with metrics. -Partner with internal and external stakeholders including business teams, tech teams, public policy, trade, legal, and regulators to interpret and apply regulations. -Oversee the rollout of controls and audits, including testing and measuring their effectiveness. -Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.-Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.-Present organized plans to articulate the problem statement, the recommended solution, and milestones. -Identify timelines and owners, and drive progress at the appropriate speed to reduce risk.-Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. -Drive the best way forward and build consensus when confronted with discordant views. -Test assumptions by getting feedback from the right input providers across the company, and review metrics and benchmarks. -Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.-Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. A day in the lifeAs a People and Program Manager, you will manage escalations and meet with multiple stakeholders across different time zones to move business forward. About the teamThis position reports to the Americas Trade Compliance Operations Sr Manager in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.BASIC QUALIFICATIONS- 8+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.B2B Payments and Lending’s Credit Strategy and Operations team is looking for a smart, motivated, and analytical Credit Risk Analyst to join our underwriting and portfolio management team. The successful candidate will have a deep understanding of underwriting and related systems, as well as portfolio risk management experience. This role involves high judgment decision making, use/creation of risk analytics, the ability to analyze customer financials, complex underwriting, and management of SLAs. The successful candidate will have a strong desire in innovating processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment.This role will report into the NA Credit Operations Manager based in Seattle, WA.Key job responsibilities• Underwrite medium-to-large credit applications;• Evaluate portfolio risks across WW portfolios, monitoring and creating risk metrics;• Improve processes to increase efficiency and improve risk mitigation across WW markets;• Contribute to and build underwriting/credit strategies across the portfolio and individual customer sub-segments;• Assist in defining policies and product features to support automated and manual credit decisioning and monitoring• Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way• Review complex credit decisions that require manual reviews or exceptions• Participate in program operations, partner with product managers and contribute to team-wide improvement goals• Manage relationships with key stakeholders and partner with cross-organizational teams on high priority initiatives.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe team is responsible for making decisions on Amazon Business (AB) customers’ eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management.BASIC QUALIFICATIONS- Bachelor’s degree in Business, Finance, Economics or Equivalent Experience.- Robust analytical and excel skills, including the ability to be hands-on and dive deep into details, identifying root cause and propose solutions.- Results-oriented: Proven track record of on-time project delivery for impactful, cross-functional initiatives.- Minimum 4 years of experience in credit risk, underwriting and/or commercial lending.- Ability to interpret key business financial statements/information.- Experience in change management and driving adoption of new tools, processes, and decision support (i.e. scaling).- Experience creating new credit policies and SOPs.- Strong attention to detail and excellent problem-solving skills.- Able to build positive business relationships and work collaboratively with cross-functional teams.- Demonstrated ability to manage multiple projects, prioritization, planning and task delegation. ...

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? The Sub-Same Day (SSD) team is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Your robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long-term roadmaps will help develop new innovations. This role will play a critical role in the future strategy for the same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, and the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes to influence the team in a direction. Cross-team coordination, project management and executive presentation skills are essential.This role can be located in Bellevue or Nashville corporate offices.The Sr. Program Manager will also demonstrate: • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple, competing priorities simultaneously. • The ability to independently own and drive strategic communications (e.g., decision narratives, investment proposals) with senior leaders and executives.• Capability to communicate with technical stakeholders.• Ability to think strategically and execute methodically.• Ability to work in a fast-paced environment where continuous innovation is desired.• Analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.• Ability to clearly communicate data insights to others.• Lead expansion of a program across business lines, including defining strategy and fully owning program and roadmap for expansion.Key job responsibilities• Drive innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network.• Influence the end -to-end fulfillment process (quality and cost).• Partner with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2024 variable cost and quality goals.• Gather and analyze data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams.• Analyze and solving operational barriers with a focus on understanding root causes and driving forward opportunities.• Develop Amazon best practices for internal operations.• Leverage analytics to support the future state of the business.• Have solid understanding of under the roof/on the road operational processes and the financial tradeoffs and technical requirements associated with implementing change.A day in the lifeThis PM will be responsible for driving recommendations to optimize the supply chain and integrate new packaging solutions for SSD Grocery. They will work through product design/development, supply chain, and category procurement for scalability of solutions. They will work with partner teams under the roof/ on the road for integration and delivery of solutions. Key tenants of this role include being customer obsessed over customer experience, cost optimization and process improvement. This includes working with and through key stakeholders including Category Procurement, Supply Chain, Safety, Finance, Tech, Delivery Experience and Operations. About the teamThe Sub-Same Day (SSD) team represents the speed of the business, dealing with innovation, design and sustainability in delivering to delight our customers.BASIC QUALIFICATIONS- Bachelor's degree- 4+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience ...

We are seeking a Head of Prime Video International Business Planning and Operations to work closely with the VP of International to develop and execute strategies and drive operational excellence to move our business forward. Working closely with the creative, business and operations teams across Prime Video and Studios globally, as well as regional VPs of Prime Video International, this role will be instrumental in the continuous development and improvement of our business practices, processes, and tools that define how we operate and grow. The role will engage in strategic thinking and operational excellence to manage and deliver high-impact initiatives across the organization.The Head of Business Planning and Operations requires someone who is able to think big about global opportunities to expand and grow our business, and obsesses about how to entertain over 200MM Prime members around the world. With a focus on collaborating, inventing and simplifying and delivering results, you will work across our organization to identify the highest priorities areas of improvement and investment, then work backwards to deliver against them. The ideal candidate for this role has deep knowledge and expertise of the entertainment and streaming business. They exhibit strong business acumen capabilities enabling them to analyze market trends, exercise high judgement, create informed recommendations and execute strategic plans that drive that drive business performance and operational efficiency. Key job responsibilities• Develop and drive long-term growth strategies across our International business. Own the development and delivery of long-term planning (3YF), annual budget and operating plans, along with Finance, and identify ways to optimize resource allocations and investments across Prime Video International• Identify and build business rationales for new areas of investment, including territory expansion, category expansion and audience opportunities that will deliver against key performance metrics and deliver long range business plans for VP/SVP approval.• Identify and implement customer lifecycle management, retention and churn mitigation strategies and ensure that across PVI we are hitting key churn input metrics (DSDs, DSWs, HPC). Work closely with Product/Tech and local business teams to influence and ensure that roadmaps reflect the most strategic priorities for PVI. • Establish and improve business and decision-making processes to drive business and P&L performance, ensuring we are maximizing revenue and operating income growth. Regularly inspect the effectiveness of operating mechanisms (QBRs, MBRs) and implement new, improved approaches as needed.• Implement ways to reduce overhead, leverage technology, and ensure that human capital is applied towards high value functions and output.• Work cross-functionally with senior and regional leadership across Finance, Studios, Product/Tech and Global Business teams to identify new initiatives and drive them through to execution.• Manage a portfolio of strategic projects from planning through execution, ensuring projects are delivered on time, within scope, and within budget.• Perform complex analysis and create business driving documents that surface key learnings and recommend new business initiatives.• Manage monthly and quarterly business reviews to track progress, manage escalations, and continuously drive the organization towards our goals.• Prioritize well and communicate clearly across all levels of the organization with a proven ability to influence others to adopt change.• Collaborate with operations leads across other departments and regions to identify and execute on global operational and performance improvements.BASIC QUALIFICATIONS• 10+ years in the media and entertainment industry• Experience in strategy, business operations, program management, or business development in the media and entertainment industry strongly preferred• A passion to invent and simplify and deliver results, fostering a culture of positive improvement.• Experience developing, analyzing, and communicating results to senior management.• Demonstrated ability to implement processes, change management, and applying frameworks across an organization.• A passion for film and television, digital media, and digital video.• Strong executive level writer.• Based in the US or willing to relocate. Los Angeles preferred.• International travel required ...

Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as class or other employment during the Amazon work day.Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video & Amazon MGM Studios is seeking dynamic and self-motivated MBA interns to work hard, have fun and make history with us this summer. Product Marketing Manager (MBA Intern): The Product Marketing Manager (MBA Intern) will identify business opportunities and developing strategic recommendations through data analysis and stakeholder interviews. This may include defining marketing measurement benchmarks for Owned & Operated channels, requiring collaboration with Business Intelligence, Prime Video, and Channels teams to enhance marketing reporting and performance measurement. The intern will analyze audience behaviors, collaborate with product and BI teams to advocate for improvements, and regularly share insights with key stakeholders to inform product marketing strategies.US Programming MBA Intern: The intern will report directly to the Sr. US Release Strategy Manager who works across the US Prime Video marketplace. The intern will help with cross functional deliveries to senior leadership and gain exposure to multiple lines of the business. Each day is different, and while some days may be more admin heavy, others will be focused on listening on calls, learning more about the programming process, and meeting with internal stakeholders.Marketing Finance Strategist MBA Intern: This Intern will create a comprehensive marketing performance tracking system, integrating data from multiple channels. They will develop a user-friendly budget tracking system, performance analysis models, and interactive dashboards to visualize marketing spend and impact. The project involves analyzing historical data, identifying efficiency opportunities, and proposing optimization strategies. The internship will conclude with a presentation to stakeholders, offering recommendations for improved budget tracking and operational enhancements in marketing.Creative Strategy MBA Intern: The Creative Strategy & Planning team sits at the intersection of strategy, creative development, programming and operations, providing insights, tools, and processes that drive the studio’s decision-making. This internship offers a unique opportunity to work with the studio responsible for delivering Prime Video’s US/Global Original films and series, including breakout hits like The Boys, Fallout, The Idea of You, and The Summer I Turned Pretty, and many more. The intern will collaborate with creative leaders and cross-functional partners, manage the development pipeline for Streaming Originals, and deliver key projects for senior leadership. This hands-on experience will provide insights into the creative lifecycle of films and series.Key job responsibilitiesThe Product Marketing Manager (MBA Intern) will identify business opportunities and developing strategic recommendations through data analysis and stakeholder interviews. This may include defining marketing measurement benchmarks for Owned & Operated channels, requiring collaboration with Business Intelligence, Prime Video, and Channels teams to enhance marketing reporting and performance measurement. The intern will analyze audience behaviors, collaborate with product and BI teams to advocate for improvements, and regularly share insights with key stakeholders to inform product marketing strategies.The US Programming MBA intern will manage both short-term and long-term projects. Daily responsibilities include maintaining the release calendar, analyzing audience demographics per title, and proposing cross-business solutions. The intern's main project will focus on optimizing slate programming to meet US audience needs and balance service requirements with customer preferences.The Marketing Finance Strategist MBA intern will develop a comprehensive, user-friendly system for analyzing marketing performance across all channels, including Creative Advertising, Media, Social, Influencer, Partnerships, and Events. This involves building performance analysis models, creating interactive dashboards to visualize marketing spend and impact, and analyzing historical data to identify efficiency opportunities. The role includes proposing strategies to optimize marketing workflows, assisting with reports and presentations for key stakeholders, and supporting the Marketing Operations team in daily activities and special projects.The Creative Strategy MBA intern will play a key role in supporting Prime Video Studios (PVS) leadership. This will involve producing executive development reports across Film and TV verticals to ensure data integrity, developing comprehensive pipeline presentations to provide visibility into upcoming projects, and preparing high-impact global slate presentations showcasing the upcoming streaming Originals. The intern will work closely with the Studios team to deliver insightful analytics and presentations that inform strategic decision-making.BASIC QUALIFICATIONS• Have an expected graduate date between December 2025 – September 2026• Be able to work 40 hours/week and commit to a 12-week internship• Currently enrolled in an MBA or equivalent master’s level program at the time of application ...