Corporate Operations

Amazon Shipping is a fast growing start up at Amazon and we are looking for customer-obsessed leaders to shape the direction of this emerging business. Over the years Amazon has built world-class logistics operations and Amazon Shipping externalizes this network providing enterprises with high quality, efficient shipping solutions. Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing the entire industry while delighting the companies we work with and their customers. We are seeking an entrepreneurial, strategic-minded business development leader with the passion to build a high growth business.As a Principal of Enterprise Accounts, you will drive new business growth by onboarding our most complex customers including DTC brands, ecommerce players and other enterprises to Amazon Shipping. As the primary relationship manager, you will responsible for unlocking new commercial opportunities and delivering creative solutions which drive profitable revenue growth. In this role you will develop and execute specialized profitable deal strategies which include pricing, deal modeling and deal margin KPIs. This is a great opportunity someone with a business builder mindset who will thrive working cross-functionally across Operations, Product, Tech, Pricing and Finance to experiment with new solutions. Key job responsibilities• Think strategically across the industry landscape to develop the demand strategy and growth plans for enterprise customer segments.• Own revenue and profitability goals for new enterprise customers.• Strong command of economic and operational KPIs and ability to dive deep on your portfolio.• Act as a trusted owner of the commercial deal strategy with executive stakeholders across Amazon Shipping, Operations, Finance and Legal. • Lead the internal approvals and senior leadership alignment meetings throughout the different negotiation phases.• Influence partner teams to unlock new business opportunities and growth across your portfolio.• Lead with an analytical approach to business development, leveraging data to drive decisionsBASIC QUALIFICATIONS- 10+ years of building and leading large teams and working in matrixed operating structures experience- Bachelor's degree or equivalent- Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent ...

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will organize, execute and deliver key features to the Amazon Freight product portfolio.We are looking for a dynamic, self-starting Product Manager to own delivery across features that require integration with processes and technology in business and operations teams. As a Product Manager, you will write and review business cases, develop the product roadmap, document business requirements and own the feature set from design to release. You will work across operations, sales customer service, finance, accounting and technology teams to guide, orchestrate and execute your roadmap. This position requires an ability to strongly communicate business direction, gain trust and project manager across multiples of stakeholders, and be tenacious, paranoid and laser-focused on the delivering the product roadmap. This position will be part of the Worldwide Transportation strategy team, which has global responsibility.Key job responsibilities- Write and present business cases (backed by strong research and analysis) in partnership with all stakeholder teams- Develop product, drive exercises, and plan resources for features to be delivered on time- Write business requirement specifications- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program- Be an excellent communicator, curious, highly motivated and effective within distributed teams BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Key job responsibilitiesWe are looking for someone who can:• Provide subject matter expertise on end-to-end import and export requirements from proof of concept through prototype development, CM set-up, beta testing, mass production, and post-import audit for new technologies• Perform import and export product classification, export licensing and audit import and export transactions• Perform research on trade risks and opportunities, and summarize findings and recommendations in analyses for global stakeholders• Collaborate with Amazon’s regional trade teams to execute new product and country expansions• Effectively lead cross-functional projects, with a focus on efficiency and scalability• Define and report on key performance and trade compliance metrics• Provide effective trade compliance training and public policy updates to stakeholdersExport Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will provide the business with critical Subject Matter Expert knowledge and analyses on many topics, including import/export classification, valuation, licensing requirements, partner government agency (PGA) implications, cost-savings initiatives, etc., on a global scale. You will provide training, and create and implement scalable processes with business stakeholders. In executing this role, you will work directly with internal Legal, Logistics, Supply Chain, Tax, Transfer Pricing, Finance, and Procurement teams, and a variety of external Company partners. You will work closely with all of Amazon’s global trade teams.About the teamThe Kuiper Global Trade is responsible for international trade strategy and operations including imports and exports for supply chain, manufacturing and sales. The group is part of Kuiper Production Operations.Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS• Bachelor’s Degree from an accredited institution • 2+ years of trade compliance experience • 2+ years of knowledge of import and export compliance requirements ...

Our team is seeking a Regional Environmental Manager (REM) who will lead and drive environmental operational excellence across Amazon BUs in the Southeast Region. The REM will be responsible for ensuring environmental strategy and operational tactics are executed by providing technical support for existing operations and future expansion across the US. This role is based at ATL11 and will be based in Atlanta. The REM will travel up to 50%.Key job responsibilities- Utilize risk assessments and compliance evaluations, to lead continuous improvement initiatives to minimize environmental aspects and impacts and communicate and implement best practices.- Manage and execute multi-site responsibilities to comply with air emissions, storm-water, waste, wastewater and other environmental related laws, regulations and permits, which includes required Federal, State and local reporting such as USEPA, EPCRA/SARA, Form R, and Tier II, state mandated permit reporting, and other required reporting as needed- Develop and maintain relationships with business partners to support their success in environmental compliance, performance and sustainability initiatives- Drive an environmentally responsible culture within the organization- Manage and execute business conformance with Amazon Environmental policies through effective execution of Amazon Operational Environmental Procedures- Develop relevant environmental procedures as dictated by business and regulatory needs- Provide strategic environmental support and regulatory review for future business growth and expansion- Partner with operations, special projects and support teams in supporting the change management process- With continual scaling of organization, will grow to manage a team to successfully support business needs- Facilitate root cause analyses for all environmental incidents and recommend appropriate corrective actions for network implementation- Conduct risk assessments and audits as necessary.- Measure and analyze sites’ performance against requirements and policiesA day in the lifeYou will report through the Amazon Environmental Assurance & Protection (EAP) team to partner with the operations leadership teams to execute company environmental procedures and ensure compliance with all applicable country/location specific Federal, State/Provincial and local laws & regulations. Utilizing risk assessments and compliance evaluations, you will lead continuous improvement initiatives to minimize environmental impacts, and communicate and implement best practices. About the teamThe Environmental Assurance and Protection team protects Amazon businesses and supports the needs of our customers by proactively mitigating environmental regulatory risks and protecting the environment.BASIC QUALIFICATIONS- 5+ years of directly managing and responsible for multiple large projects experience- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment ...

Amazon’s Transportation Risk and Compliance (TRC) team protects Amazon’s transportation businesses by implementing scalable risk management solutions that enable business growth. TRC is looking for a Sr. Risk Manager to drive Amazon's Department of Transportation (DOT) program. The ideal candidate will be an entrepreneurial, innovative leader who can deliver best-in-class regulatory compliance programs. This individual can digest regulatory requirements, assess Amazon’s adherence with respective requirements, drive alignment and prioritization with cross-functional leaders, and implement solutions to mitigate risk. In executing this role, you will partner with internal departments serving all of Amazon's transportation fleets (e.g., Amazon Air, Middle Mile, Last Mile, etc.) and external regulators and agencies. You will have a key role in guiding business policies, operating models, goals, and priorities. In doing so, you will employ subject matter expertise, strong judgement, calculated risk-taking, data-backed analysis, and bench-marking from industry experts. You will be at the cutting edge of legislative developments, and look around corners for potential opportunities or obstacles relevant to Amazon's fleets. You will analyze gaps in the company's infrastructure and propose solutions. As a regulatory leader, you will set a high bar across the team for regulatory accuracy, and show bias for action in developing creative solutions to improve Amazon's compliance. Key job responsibilities- Deep dive applicable State and Local DOT regulations to understand the regulatory risks they pose to Amazon’s transportation fleets.- Work cross-functionally with internal (e.g., business, compliance, public policy, legal) and external partners (e.g., regulatory agencies, outside counsel) to understand the regulatory risks and developments applicable to Amazon’s transportation fleets. - Influence teams to develop proper SOPs, KPIs, and strategy that help comply with any State and Local regulations impacting a specific Amazon business.- Develop and maintain subject matter expertise on applicable DOT regulations (e.g. FMCSA, FAA, etc.). - Manage decision-making with a data driven approach; design and monitor important KPIs and compliance metrics - Utilize strong judgement in prioritizing and balancing risk management concerns with corporate and organizational needs BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Experience with Department of Transportation (DOT) ...

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As a Senior Business Intelligence Engineer, you will develop datasets, dashboards, reports, and visualizations using BI tools, and provide data-driven recommendations to support strategic planning within Amazon Shipping. Additionally, you will deliver across planned projects that will improve overall cost and profitability for the business.About the teamInclusive Team CultureWe’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.Key job responsibilitiesData Management and Integration: Collect, process, and manage large datasets from various sources, ensuring data accuracy, consistency, and accessibility.Data Analysis: Analyze complex data sets to identify trends, patterns, and insights that can inform business decisions.Reporting and Visualization: Develop and maintain dashboards, reports, and visualizations to present data insights in an understandable and actionable format.Stakeholder Collaboration: Work closely with stakeholders to understand their data needs, provide data-driven recommendations, and support strategic planning.Tool and Technology Utilization: Utilize and stay updated with the latest BI tools and technologies to enhance data analysis and reporting capabilities.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Are you looking for a challenge? Would you like to use your engineering background to join the team supporting software applications that improve the global workplace? We're looking for talented and driven individuals to join us.Your problem resolving skill have a direct impact on people and will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You should have expert knowledge in large scale distributed system design and engineering best practices. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.Key job responsibilitiesPrimary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.BASIC QUALIFICATIONS- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: Technical Program Manager IIILocation: Arlington, VirginiaPosition Responsibilities:Develop a roadmap to achieve in-house controls monitoring and alarming in 100% of AWS’ data centers. Translate business requirements into technical specifications for internal software teams to implement new features for data ingestion, visualizations, and alarm types. Partner with teams to drive on-time delivery of requested features. Develop and roll out a standard onboarding process to include cloud-based monitoring and alarming, from initial data center contract agreements through customer usage. Develop automated metrics and checks to ensure the process is followed. Work with data center design and deployment teams to roll out new requirements and onboarding changes. Work with internal design teams to include data requirements for future data centers. 40 hours / week, 8:00am-5:00pm, Salary Range $148,700/year to $201,200/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Project Lead, Product Manager, Software Engineer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and five years of experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) managing large cross-functional programs across an organization; and (2) experience in core program management including: managing scope, quality, communications, and risk and critical path management. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? The Sub-Same Day (SSD) team is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Your robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long-term roadmaps will help develop new innovations. This role will play a critical role in the future strategy for the same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, and the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes to influence the team in a direction. Cross-team coordination, project management and executive presentation skills are essential.This role can be located in Bellevue or Nashville corporate offices.The Sr. Program Manager will also demonstrate: • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple, competing priorities simultaneously. • The ability to independently own and drive strategic communications (e.g., decision narratives, investment proposals) with senior leaders and executives.• Capability to communicate with technical stakeholders.• Ability to think strategically and execute methodically.• Ability to work in a fast-paced environment where continuous innovation is desired.• Analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.• Ability to clearly communicate data insights to others.• Lead expansion of a program across business lines, including defining strategy and fully owning program and roadmap for expansion.Key job responsibilities• Drive innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network.• Influence the end -to-end fulfillment process (quality and cost).• Partner with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2024 variable cost and quality goals.• Gather and analyze data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams.• Analyze and solving operational barriers with a focus on understanding root causes and driving forward opportunities.• Develop Amazon best practices for internal operations.• Leverage analytics to support the future state of the business.• Have solid understanding of under the roof/on the road operational processes and the financial tradeoffs and technical requirements associated with implementing change.A day in the lifeThis PM will be responsible for driving recommendations to optimize the supply chain and integrate new packaging solutions for SSD Grocery. They will work through product design/development, supply chain, and category procurement for scalability of solutions. They will work with partner teams under the roof/ on the road for integration and delivery of solutions. Key tenants of this role include being customer obsessed over customer experience, cost optimization and process improvement. This includes working with and through key stakeholders including Category Procurement, Supply Chain, Safety, Finance, Tech, Delivery Experience and Operations. About the teamThe Sub-Same Day (SSD) team represents the speed of the business, dealing with innovation, design and sustainability in delivering to delight our customers.BASIC QUALIFICATIONS- Bachelor's degree- 4+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience ...

Global Trade Services (GTS) is looking for a smart, energetic, hard-working, and creative Program Manager to join our team. The successful candidate will have a strong combination of project management skills and regulatory subject matter expertise, showing excellent judgement and instincts in decision-making.This position is responsible for supporting Amazon’s Canadian (CA) Retail business and the North American Fulfillment Network (NAFN) compliance program focusing on US and Canada Trade and Regulatory programs. By supporting compliance approaches while creating innovative solutions to support the business, this position will have an opportunity to develop strategy, invent and build new solutions and processes, and support ongoing operations for the larger global program. We are looking for a talented program manager who has experience with global consumer product regulations to support our rapidly growing and evolving businesses. The individual in this role will be the primary contact for CA and NAFN business teams and will work with business to understand prioritization of selection desired, partner with Regulatory Intelligence SME’s to identify the regulatory requirements to meet obligations, work with cross-functional teams to implement processes and workflows to support high risk selection. Further, this role will ensure that the team is making appropriate trade-offs to manage risk, clearly communicate goals, roles, responsibilities, and desired outcomes to scope and deliver solutions. In this capacity, the ideal candidate must be able to think bigger about the solutions we’re implementing, analyze quantitatively, problem-solve, scope requirements and prioritize effectively. In addition, the candidate should be able to effectively communicate both orally and in writing, possess strong stakeholder management skills, and influence without authority.Key job responsibilities- Work with Amazon's Global Trade Services team and CA/NAFN Retail business stakeholders to define and execute goals, strategies and related metrics, drive scalable business solutions, and seek automation opportunities by leveraging technologies to ensure compliance with consumer product and trade regulations.- Define program strategy and roadmap to support business growth, create and drive project plans, manage implementations end-to-end and identify and implement key selection expansion initiatives that meet regulatory requirements.- Collect, analyze, and present data to drive decision-making.- Deep dive and influence technology related decisions for building tools used to expand High Risk Product selection.- Invent and simplify processes and requirements to enable Amazon’s Retail Supply Chain to expand product selection and availability within North America.- Manage and deliver complex, medium/large-scale projects end-to-end, cross-functionally and cross-countries.- Develop best-in-class processes, systems, and standard operating procedures and drive continual improvement.- Ensure that regulatory requirements are met for new products and support other functions such as Retail, Transportation, Customer Service, and Legal.- Design mechanisms to effectively and continuously engage with leadership and stakeholders to maintain full visibility of initiative progress, blockers and path to resolution.- Understand and able to execute projects using established project management principlesA day in the lifeCandidate will need to use their exceptional communication skills, proven ability to present complex information in a clear and concise manner to a variety of audiences, including executive leadership. Will be required to collaborate by using their ability to influence, negotiate, their determination and resiliency.Must be able to think creatively and possess strong analytical and problem solving skills and have a strong attention to detail and excellent written and verbal communication skills. Regularly work with technical and non-technical business owners to get things done.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level ...

Amazon is seeking an innovative and high-judgement Compliance Specialist to join the Audit & Assurance Excellence team within Amazon Privacy Services. Amazon Privacy Services drives product design, tech development, and program mechanisms required for Amazon to comply with global legal and compliance obligations that protect customer personal or sensitive data, and span most or all of the company. The Audit & Assurance Excellence team is looking for a leader to take ownership of various risk, strategy and external reporting obligations and deliver on critical and high visibility projects. This space has a high degree of ambiguity, and you must enjoying diving deep into data, solving problems and thinking big, with a strong bias for action. A great candidate will have a unique combination of experience with complex and ambiguous regulatory environments, high judgement in prioritization and trade off decisions, and ability to lead effective risk and compliance projects with different businesses and stakeholders. You will drive risk assessments, escalation, and mitigation strategies across a diverse group of partners and risk disciplines, playing a vital role in ensuring that Amazon complies with global legal and compliance requirements. You will join a team that partners across Amazon businesses to shape the future of Amazon’s evolving risk and compliance programs and where we value ownership, insight, intellectual flexibility, and sound business judgment. You will partner with critical stakeholders in delivering metrics and narrative inputs to various external compliance and risk assessment reports that span numerous Amazon businesses.Key job responsibilities· Learn and understand a broad range of Amazon's risks and controls and how to analyze them to drive informed decisions.· Drive detailed discussions and deliver concise verbal and written communication (e.g., risk assessments, risk project/ program requirements, roadmap or other narratives, escalation responses) to stakeholders and leadership on ambiguous regulatory requirements that apply across Amazon businesses.· Engage with Business, Legal, Audit, Regulatory, and Policy leaders to reach decisions on hotly debated business and compliance topics.· Develop detailed end to end working backwards plans to deliver against aggressive compliance deadlines, including external risk and compliance reports on behalf of several Amazon businesses.· Identify inter-team dependencies and align on, then monitor, paths to address them. · Break problems into manageable pieces, ruthlessly prioritizing, and delivering results in a global environment and on regional initiatives. · Dive deep into the control environment and understand the effectiveness of design and operations.· Facilitate development of mechanisms and policies such as risk registers, risk appetite statements, key risk indicators, and other insights for partners and stakeholders.· Providing support in internal and external audit activities as needed.BASIC QUALIFICATIONS 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Bachelor's degree or equivalent Experience handling confidential information Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent Experience managing, analyzing and communicating risk across a diverse group of stakeholders Experience using data analytics for improving controls, project, and cross-team process efficiency Proven ability to work with high levels of ambiguity Risk management experience, including: performing risk assessments, designing controls, managing enterprise control frameworks, and prioritizing risk Passion for working with business, technical and operational teams, especially in data privacy and data sharing ...

Do you want to take an active role in shaping the future of movies, television, and digital video? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video provides content to reach millions of global Amazon customers daily on our video streaming service.We are a high energy, fast growth business. We are making strategic investments into content and technology on our platform. We are dedicated to innovation and identifying new ways for content providers to reach audiences. We need your passion, critical thinking, and innovative ideas to help to continue to deliver on our ambitious goals.Prime Video is looking for a Principal Global Content Policy Manager to join its Trust & Safety organization. The ideal candidate will be a highly motivated individual contributor with experience working independently on a distributed and matrixed team, with a history of success working on high-stakes, high-impact policy development. The role requires fast-paced research and writing, with a critical analysis of the scale and scope of policy. An ideal candidate will have worked in areas with a high degree of ambiguity and complexity, will be comfortable driving highly visible policy decisions on tight timeframes. You will engage often with key senior level stakeholders while also partnering with Legal, Public Relations, Public Policy, Engineering, and the Prime Video Business teams to preserve customer Trust and Safety. You will also partner with Product and Tech teams to build strategies for long-term tooling to mitigate risk.Key job responsibilities• Lead development or revision of global policy guidelines for all content on PV to build a trustworthy customer experience.• Implement standard operating procedures based on policy guidelines for operators.• Lead discussions on policy calibrations by collaborating with Legal, Public Relations, Public Policy, Engineering, and Prime Video Business teams.• Provide guidance on benchmarking and academic research to develop risk assessment frameworks.• Strategically advise business and content teams on new content acquisitions by conducting risk assessments of new acquisitions• Serve as a subject matter expert for product teams and provide business requirements to build internal analytical and moderation toolsBASIC QUALIFICATIONS- 5+ years of industry experience working in content policy, public policy, policy communications, content compliance, safety or legal, with an emphasis on the technology industry.- Prior experience working in an enterprise environment demonstrating the ability to solve ambiguous business challenges using sound judgment to drive strategy, actions and results.- Prior experience partnering with cross-functional business teams for collaboration, consensus-building, identifying gaps and implementing solutions at scale- Bachelor's degree or equivalent industry experience. ...

Amazon Freight is seeking a driven Sales Development Representative to identify and qualify new business opportunities for our freight transportation solutions. In this hunting role, you will use strategic outreach and consultative sales techniques to build pipeline and uncover potential customer needs that can be met by Amazon's freight offerings.Operating in a fast-paced, startup-like environment, you will apply your sales development expertise to generate qualified leads through cold calling, social selling, and other prospecting methods. You will develop a deep understanding of Amazon's freight products and the logistics industry to have credible conversations with prospects.This role allows you to hone your sales skills while collaborating cross-functionally with Amazon Freight's sales teams on go-to-market strategies, campaigns, and targets. You will accurately track all prospect data and sales activity in Amazon's CRM systems.Key job responsibilities• Prospect into target accounts and identify new business opportunities through strategic cold calling, social selling, email campaigns and other outbound tactics• Manage a qualified sales pipeline by developing a deep understanding of prospect accounts, logistics challenges, and supply chain requirements• Leverage product knowledge and consultative sales skills to position Amazon Freight's capabilities in alignment with prospect needs• Collaborate closely with Amazon Freight's BD reps to provide qualified leads and support the sales process through the full cycle• Accurately track all prospect/customer interactions and sales activity data in Salesforce CRM• Participate in marketing campaigns, events, and other lead generation initiatives to drive pipeline growth• Meet and exceed quarterly targets for qualified opportunities and other key metrics• Provide feedback to product and marketing teams to enhance Amazon Freight's go-to-market strategyA day in the lifeThe day begins by reviewing the pipeline and planning strategic outreach activities. A core focus is dedicated to prospecting into target accounts through cold calls, emails, and social selling tactics - leveraging research to tailor messaging around each prospect's logistics needs and how Amazon Freight's solutions can provide value. Throughout the day, there is close collaboration with BD reps to provide a seamless handoff of qualified opportunities ready for deeper evaluation. Before wrapping up, all prospect interactions are meticulously logged, pipeline metrics updated, and a plan prepared for the next day's prospecting activities.About the teamAmazon Freight is a new startup business within Amazon focused on developing an industry leading transportation product offering. We provide external freight customers access to the world class network and freight services used to operate Amazon’s own business. Our enterprise-ready freight offerings ensure our customers' freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation (Truckload, LTL, Intermodal).BASIC QUALIFICATIONS- 3+ years of sales experience- 4+ years of B2B sales experience- Experience analyzing data and best practices to assess performance drivers- Experience closing sales and generating revenue ...

Job summaryAmazon is looking for a Business Intelligence Engineer to help pioneer the reporting framework for an emerging Transportation business. As a Business Intelligence Engineer, you will own the roadmap, strategy, and infrastructure for critical Operational and Financial reports used to manage the business. You will partner with and understand the needs of geographically-dispersed leads. You will develop and manage a feature roadmap that contains near, medium, and long-term enhancements. You will advise the BI lead and stakeholders on the milestones and associated prioritization. Collectively, your work will enable the business to drive better business decisions, and empower stakeholders to understand their business and customers in new ways.The Business Intelligence Engineer will have the tools for success. You will have access to (and help develop) a rich and growing dataset. You will use on AWS’s growing list of data solutions including: Redshift, Athena, Sagemaker, and Redshift Spectrum. You will create visualizations using Tableau, Tableau Server, and Amazon Quicksight. You will receive support from your Business Intelligence colleagues, a team of Data Engineers, and Business Intelligence Lead.A successful candidate will understand and anticipate stakeholder needs and think big when recommending solutions. A successful candidate will be comfortable navigating an ambiguous environment; know how to confirm and reconfirm assumptions; and be comfortable advocating for the right set of priorities. A successful candidate will contribute to the team, proactively seek and provide feedback on technical designs, and build for the long-term.Day-to-Day Expectations• Define and manage a long-term vision to improve the customer experience and business results through creating scalable metrics, analysis, visualizations, and data-driven storytelling.• Prioritize business insight requests; balance the tactical and strategic information needs of the business• Collaborate and partner with Operations teams to understand, anticipate, and respond to current and future needs• Lead the definition and governance of key business metrics, drive the vision and building of self-service analytic capabilities, and engineer data-driven processes that drive business value• Connect with the Amazon community of data professionals to stay current on technology trends, data tools and techniques to improve the performance of the team• Create and foster an environment that values and promotes an inclusive approach to problem solving and continuous learning to improveBASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Global Trade Services (GTS) is seeking a highly skilled, proactive, and detail-oriented Import Trade Operations Manager to join our team in Canada. The ideal candidate will possess extensive knowledge of Canadian import regulations, customs procedures, and trade compliance.This position is responsible for overseeing and managing all aspects of import trade compliance for Amazon's Canadian (CA) operations. The role focuses on import trade compliance, regulatory contacts, customs broker management, cross-border troubleshooting, exceptions handling, and interactions with Canadian Trade Regulators.Key job responsibilities1. Import Trade Compliance:o Ensure full compliance with Canadian import regulations and customs requirementso Develop and implement import compliance strategies and procedureso Stay up-to-date with changes in Canadian trade laws and regulationso Conduct regular audits to maintain compliance standards2. Regulatory Contacts:o Serve as the primary point of contact for Trade related government agencieso Lead communications and negotiations with regulatorso Prepare and present documentation for audits and inquiries3. Customs Broker Management:o Oversee and evaluate the performance of customs brokerso Ensure accurate and timely customs clearance for all importso Collaborate with brokers to resolve complex customs issues4. Cross-Border Troubleshooting:o Identify and resolve import-related challenges and bottleneckso Develop strategies to streamline cross-border operations and reduce delayso Manage and resolve complex import cases and exceptionso Develop standard operating procedures for handling non-routine import situationsBASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience in program or project management- Experience in program requirements definition, together with data and metrics leveraging to drive improvements ...

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As a Data Engineer, you will develop data pipelines, datasets, manage data infrastructures, build automated BI services to support strategic planning within Amazon Shipping. BASIC QUALIFICATIONS- 1+ years of data engineering experience- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Knowledge of distributed systems as it pertains to data storage and computing- Experience with data modeling, warehousing and building ETL pipelines- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell) ...

We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.Key job responsibilitiesConduct quality audits on individual workflows and units delivered by Data AssociatesCoach and calibrate Data Associates co-located at your site to improve performanceProvide detailed insights on Data Associate-level quality and identify root causes of issuesPerform manual reviews to validate automated quality measurement systemsDocument and report quality findings accurately and efficientlyPerform audits to support deep dives and escalations as neededMaintain strict compliance with quality standards and proceduresWork closely with Quality Audit Managers to improve processes and implement best practicesContribute to continuous improvement initiatives within the quality assurance teamBASIC QUALIFICATIONSExperience in Machine Learning/Data Labeling operationsStrong analytical and problem-solving skillsExcellent attention to detailStrong communication skills in Business EnglishExperience with quality management tools and systemsAbility to work in strict compliance with internal guidelinesUnderstanding of data annotation and quality metricsProficiency in Excel and data analysis toolsAbility to work effectively in a team environmentAdaptability to changing priorities and workloads ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The processing lead technician will work as a part of a team of technicians through satellite propellant loading operations. The propellant loading system utilizes cryogenic liquid Nitrogen and high-pressure gaseous Argon and Krypton. The processing lead will work closely with engineering and other launch operations and satellite manufacturing teams to support final checkout, assembly, and integration activities at the Project Kuiper Payload Processing Facilities (PPFs).The technician performs satellite load and system test per propulsion test requirements, follows and provides feedback for operational procedures, implements process controls, and supports continuous improvement. This individual will work closely with engineering and other launch operations and satellite manufacturing teams.The ideal candidate is comfortable in a highly technical and collaborative setting and is able to follow and improve technical work instructions.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumKey job responsibilitiesAdhere to safety requirements, standards and procedures in all work locationsFinal assembly and test of the Kuiper satellites using various ground system in a clean-room and Electrostatic Discharge (ESD) controlled environmentLoad Krypton propellant into Kuiper satellites using computer controlled equipment (high pressure gases and cryogenic liquid in use)Independently execute assigned work to meet production schedulesUse precision calibrated tools – torque wrenches, multi-meters, micrometers and calipersPerform work according to engineering drawings and technical work instructionsCheck and inspect work after completion to ensure engineering and quality standards are met per the drawing and work instruction requirementsCollaborate with engineers to develop and document activities, including continuous improvement opportunitiesPerform other duties, as assigned, to ensure an efficient, safe and effective work environmentAble to obtain and maintain licenses, and/or certifications as required by job responsibilities (i.e. forklift, crane)Mentor new and junior team membersWilling to work overtime and weekends as requiredShift schedule is nominally 5 days/week, 8 hours/day; may vary depending on production/launch schedulesMust be willing and able to perform extended travel up to 25% annually, either domestically or internationally, as business needs demandA day in the lifeThe processing lead technician will meet with their engineer and/or leader to plan objectives for the day and assign tasks to their team of technicians. They will then go onto the operations floor to process satellites according to work instructions provided by engineering using propellant loading ground support equipment. They will document completed work and report non-conformances to engineering as they occur. Periodically, they will perform maintenance on the ground and facility systems supporting propellant loading. They will be expected to cross train with all other launch operations work areas to support work surges and travel to other launch sites.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONSHigh school diploma, GED, or equivalent experience 4+ years of experience in spaceflight hardware testing and assembly Ability to work effectively in a collaborative team environment Able to obtain and maintain a US Passport & must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and PreventionAbility to pass Kennedy Space Center background checks ...