Principal Solutions Architect, Amazon Shipping

Join Amazon Shipping (SWA) to build the next $100B initiative. Shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.Who are we?At Amazon, technology is the backbone that enables us to deliver millions of packages to customers every day—on time and at low cost. Within Amazon Shipping, we are a passionate team within the Product and Technology organization, dedicated to transforming package delivery. Our mission is to drive volume by onboarding the industry's largest sellers and shippers, ensuring they reap the benefits of our innovative shipping solutions. We are committed to developing unique and customizable systems that provide exceptional value to both Amazon and our partners. Through advanced technology and engineering expertise, we create seamless integrations with shippers, vendors, and 3rd party carrier integration platform to optimize delivery efficiency. Our services can handle thousands of requests per second, making crucial business decisions that enhance the online shopping experience while fostering growth and evolution in this dynamic sector.Who we’re seeking?We are seeking a Principal Solution Architect with strong analytical skills and a passion for streamlining the customer shipping experience. You will serve as the technical advisor for our largest enterprise customers and liaison with our business development leadership team to unlock demand generation opportunities. This role requires a strategic thinker who thrives on ambiguity. A typical day will include collaborating with cross-functional teams, producing concise documents for senior leadership, and drive external customers and third-party platforms to integrate with our system. As a Principal Solution Architect, you will delve into the complexities of the customer and developer journey, designing solutions that enhance and simplify their shipping experience.You'll be accountable for delivering solutions and simplifying complex integration requirements to onboarding strategic accounts. You are an innovator at heart, who enjoys finding solutions for customer problems. In this role, you will identify projects from customer interviews and market research and develop foundational documents to facilitate solution design with the product, tech, and commercial teams. You must be adept at deep-diving into complex technical system, hands-on with code debugging, and proficient in identifying and resolving errors. You enjoy continuous learning and staying up to speed with the latest market treads and technology to accelerate innovation. You will be recognized as a thought leader and mentor, playing a key role in shaping the strategic roadmap for our organization.The ideal candidate is excited by technology, passionate about learning and should view every customer interaction as an opportunity to create an exceptional experience. You will need to be entrepreneurial, and work in a highly collaborative environment. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You dive deep and like the complexity of systems but drive simple, innovative solutions for customer-facing experiences. You have excellent judgment and high standards. You are an articulate, persuasive communicator and a good writer. People trust and respect you and they like to work with you. You are eager to pioneer new experiences, putting the customer first and challenging conventional wisdom.Key job responsibilities- Define and lead the technical strategy for Amazon Shipping's partner ecosystem, ensuring alignment with long-term objectives and scales effectively across the global network.- Establish and maintain technical credibility throughout the sales cycle, providing comprehensive advice and support on the implementation and operation of our integration-focused products and services.- Lead the growth of Amazon Shipping API catalog by defining features that support complex partner needs and enhance developer experiences.- Act as a technical escalation point for both internal and external customers to resolve architectural challenges, ensuring partner integrations are scalable, secure, and high-performing.- Collaborate with internal engineering and product teams to influence Amazon Shipping API roadmap and prioritize features that drive partner success.- Analyze current processes, identify bottlenecks/ pain-points and evaluate opportunities to improve end user experiences, reduce time/ costs to integrate, improve CX and accelerate growth.- Develop and champion knowledge resources, such technical publications, whitepapers, and articles, for the developer and shipping community, with a strategic focus on promoting best practices and driving thought leadership at a senior leadership level.- Represent Amazon Shipping at technical forums, panels, and industry events, promoting best practices and standards in Shipping.- Up to 10% travelBASIC QUALIFICATIONS- 12+ years or more experience in building/ designing customer-facing API based products. The right person will be highly technical and analytical thinker, possess hands-on: software development/technical integration/consulting experience.- Excellent communication skills, both written and verbal, tailored for technical and non-technical audiences, along with conflict resolution abilities involving executive stakeholders, customers, and internal teams.- Bachelor’s degree in Computer Science, Engineering, or a related technical field. In lieu of a degree, 12+ years of related work experience in technical enterprise solutions. ...

Global Trade Program Manager- International Expansion, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are looking for a global trade compliance expert to build and manage the oversight of global customs compliance for Project Kuiper. The candidate should be an innovative professional experienced in building trade compliance programs. In this role, the candidate will drive and scale the Project Kuiper trade compliance program through development of effective and efficient processes that support the pace of innovation and business that Amazon and its customers have come to expect. Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities- Work with Amazon’s internal technology teams to develop creative and best-in-class trade compliance business processes and systems that scale- Work with Project Kuiper’s Trade compliance teams to create strategy, build global import and export procedures, seek automation opportunities and build technologies- Research and gather due diligence to identify complexity and costs to act as an importer/exporter in multiple countries. - Determine the requirements to register as an importer/exporter with governments- Write internal guidance on trade classifications and country of origin, and analyze customs valuation methods - Develop and manage processes in support of rapidly growing global supply chains - Interface with cross functional groups to identify and rectify any information/process gaps during the export/import process- Perform project management to enable delivery of team assignments and objectives.- Leverage data for continuous improvement of trade compliance activity- Build import/export processes and controls and drive trade compliance solutions that maximize import/export efficiencyA day in the lifeManage daily tasks related to providing import/export compliance guidance with US and foreign regulations to conduct trade activities such as conducting research, updating status reports, and coordinating team deliverables.Interact with Legal, Global Trade Services, HR, Tax, Engineering, Operations, Procurement, Supply Chain, and other internal businesses and external stakeholders to drive global export compliance. This position requires significant experience in building trade compliance controls and demonstrate use of mechanisms to deliver training, enable and monitor the global business with operation stakeholders.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS- 4+ years of direct experience with import and export trade compliance with US and foreign government regulations- 3+ years’ experience leveraging technology for trade compliance to analyze business problems and drive process- 3+ years’ experience with analytical skills and ability to interpret data and communicate with team including Project Management experience ...

Kuiper Security Operations Manager, ACS Regional Prototype Security

Amazon Corporate Security’s (ACS) Prototype Security team is seeking a Kuiper Security Operations Manager who is able to manage physical security policies, access management and intellectual property (IP) protection best practice implementation for the Amazon Project Kuiper team. Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. Come join us on this exciting program!This position is responsible for protecting Kuiper IP through the management of an access control program that meets regulatory compliance while also building an audit function to drive accuracy. This position is responsible for ensuring that these processes are up-to-date and align with corporate, business and government security requirements. This position involves working closely with broader Amazon Corporate Security team, Kuiper Security partners, trade and compliance teams, as well as all lines of the Kuiper program.Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. This position will report to the Amazon Corporate Security, Regional Prototype Security Sr. Manager. Key job responsibilities• Develop and set the strategic direction of Kuiper's risk-driven, regulatory compliant access control program• Establish and maintain policies for access request assessment and auditing• Provide thorough and detailed oversight of daily support to Kuiper site related issues such as access issues, trouble tickets, visitor access and citizenship verifications• Partner with cross functional security peers to develop and implement appropriate policies to meet the needs of the Kuiper business teams• Design and approve training programs for stakeholders on access management and compliance• Partner closely with developers, investigations team, program managers, and other operational teams and partner organizations to identify and document security issues that can be addressed by shared infrastructure and procedures• Work closely with ACS Regional and Area Security Managers to understand security issues at the site level and promptly escalate any impact to the Kuiper Security program team• Work cross functionally with peers in Legal, Hardware, Supply Chain Ops, Trade & Compliance, EHS, Kuiper business, and Security to establish scalable access management and audit processes• Actively evaluate, analyze, and use metrics collected to proactively inform programmatic needs and policy decisions• Proactively audit and identify security gaps within the program at Kuiper locations• Dive deep into US Government requirements to help ensure compliance with ITAR, EAR and NIST standards• Continually foster strong cross-functional relationships to drive business engagement and execution of security objectives and goals• Able to lift up to 50 pounds, stand/walk for several hours a day, and be able to frequently push, pull, squat, bend, and reach, all with or without reasonable accommodationExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS• 4+ year experience in facility/corporate security management, law enforcement, risk management, legal, or related industries• Ability to work in an in-office environment, physical presence in the office in Seattle, WA / Redmond, WA is required• Domestic and international travel may be required (10% of time) ...

Compliance Specialist, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Kuiper's Global Trade & Compliance team is seeking an experienced risk and compliance professional to join our cross-functional collective of trade and compliance experts. We develop compliance frameworks, standardize technical compliance controls, and develop continuous compliance monitoring. We focus on compliance regulations, policies and other obligations impacting Kuiper in the global geographies where Kuiper operates.Key job responsibilities• Provide subject matter expertise to manage compliance workflow mechanisms• Manage workflow processes to maintain program compliance• Perform regular audits for risk assessment and innovate audit control mechanisms • Maintain Contingent Workforce Standard Operating Procedures, workflows and simplify processes• Manage metrics for reporting to meet business goals and compliance requirements• Analyze and audit compliance transactions • Effectively lead cross-functional projects, with a focus on efficiency and scalability • Proven analytical capabilities; experience with large amounts of data and in developing audit reports, metrics, and reporting mechanisms• Ability to work in an ambiguous environment and drive results• Experience writing policy, and adapting requirements to technical and business needs• Experience working in a global, large-scale, complex, and fast-paced environment• Problem solver, able to troubleshoot issues independently or escalate when necessary; sense of accountability and sound professional judgment• Highly independent and organizedExport Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeAs a Kuiper Compliance Specialist, the candidate will be an individual contributor accountable for optimizing cross-team processes that improve compliance mechanisms and manage cross-functional processes. They will be responsible for consulting with key stakeholders to drive alignment at both the tactical and strategic level. The role involves working closely with Legal, Tax, Procurement, Supply Chain, Professional & Temp Hiring teams, and a variety of external Amazon partners to ensure compliance and risk management at scale.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS• 3+ years of experience in compliance or risk management role or similar professional experience • 3+ years of program management experience, including change management, project management, stakeholder management, user training, and communications or similar professional experience ...

Business Analyst, Amazon Managed Intermodal

Amazon Managed Intermodal (AZIM) is a fast-growing startup at Amazon and we are looking for passionate owners to help shape the direction of the business. Amazon Managed Intermodal blends advanced technology with a network of 20,000+ Intermodal Containers, building on the world class network and freight services currently used to operate Amazon’s own freight movements. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will organize, execute and deliver key features to the AZIM product portfolio.We are looking for a self-starting Business Analyst to guide pricing strategy and business outcomes with analytics and data-driven insights. The insights you generate in this complex space will allow us to prioritize our product roadmap, inform business and pricing strategy while improving the customer experience and the bottom line. Familiarity with data access and querying is critical but we are looking for someone to go beyond data access and to drive novel analysis and businesses recommendations and then see the implementation through. This role is a unique opportunity to influence senior leaders and overall business strategy.You will develop statistical models that help understand underlining drivers of the business and optimize our prices. This position requires a candidate who can work cross functionally with stakeholders from product, engineering, sales, operations, finance and research science amongst others. The role requires ability to answer key business questions through building of datasets and analytical work to answer those questions. BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Sr. Program Manager, Delivery Packaging,

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? The Sub-Same Day (SSD) team is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Your robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long-term roadmaps will help develop new innovations. This role will play a critical role in the future strategy for the same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, and the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes to influence the team in a direction. Cross-team coordination, project management and executive presentation skills are essential.This role can be located in Bellevue or Nashville corporate offices.The Sr. Program Manager will also demonstrate: • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple, competing priorities simultaneously. • The ability to independently own and drive strategic communications (e.g., decision narratives, investment proposals) with senior leaders and executives.• Capability to communicate with technical stakeholders.• Ability to think strategically and execute methodically.• Ability to work in a fast-paced environment where continuous innovation is desired.• Analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.• Ability to clearly communicate data insights to others.• Lead expansion of a program across business lines, including defining strategy and fully owning program and roadmap for expansion.Key job responsibilities• Drive innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network.• Influence the end -to-end fulfillment process (quality and cost).• Partner with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2024 variable cost and quality goals.• Gather and analyze data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams.• Analyze and solving operational barriers with a focus on understanding root causes and driving forward opportunities.• Develop Amazon best practices for internal operations.• Leverage analytics to support the future state of the business.• Have solid understanding of under the roof/on the road operational processes and the financial tradeoffs and technical requirements associated with implementing change.A day in the lifeThis PM will be responsible for driving recommendations to optimize the supply chain and integrate new packaging solutions for SSD Grocery. They will work through product design/development, supply chain, and category procurement for scalability of solutions. They will work with partner teams under the roof/ on the road for integration and delivery of solutions. Key tenants of this role include being customer obsessed over customer experience, cost optimization and process improvement. This includes working with and through key stakeholders including Category Procurement, Supply Chain, Safety, Finance, Tech, Delivery Experience and Operations. About the teamThe Sub-Same Day (SSD) team represents the speed of the business, dealing with innovation, design and sustainability in delivering to delight our customers.BASIC QUALIFICATIONS- Bachelor's degree- 4+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience ...

Principal, Enterprise Accounts, Amazon Shipping

Amazon Shipping is a fast growing start up at Amazon and we are looking for customer-obsessed leaders to shape the direction of this emerging business. Over the years Amazon has built world-class logistics operations and Amazon Shipping externalizes this network providing enterprises with high quality, efficient shipping solutions. Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing the entire industry while delighting the companies we work with and their customers. We are seeking an entrepreneurial, strategic-minded business development leader with the passion to build a high growth business.As a Principal of Enterprise Accounts, you will drive new business growth by onboarding our most complex customers including DTC brands, ecommerce players and other enterprises to Amazon Shipping. As the primary relationship manager, you will responsible for unlocking new commercial opportunities and delivering creative solutions which drive profitable revenue growth. In this role you will develop and execute specialized profitable deal strategies which include pricing, deal modeling and deal margin KPIs. This is a great opportunity someone with a business builder mindset who will thrive working cross-functionally across Operations, Product, Tech, Pricing and Finance to experiment with new solutions. Key job responsibilities• Think strategically across the industry landscape to develop the demand strategy and growth plans for enterprise customer segments.• Own revenue and profitability goals for new enterprise customers.• Strong command of economic and operational KPIs and ability to dive deep on your portfolio.• Act as a trusted owner of the commercial deal strategy with executive stakeholders across Amazon Shipping, Operations, Finance and Legal. • Lead the internal approvals and senior leadership alignment meetings throughout the different negotiation phases.• Influence partner teams to unlock new business opportunities and growth across your portfolio.• Lead with an analytical approach to business development, leveraging data to drive decisionsBASIC QUALIFICATIONS- 10+ years of building and leading large teams and working in matrixed operating structures experience- Bachelor's degree or equivalent- Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent ...

Sr. Product Manager, P&L Leader, Amazon Freight Less Than Truckload

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that raise the customer experience bar relative to all existing shipping alternatives. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. Key job responsibilities- Develop and drive strategies to grow Amazon Freight's US Less Than Truckload business by working across partner teams including Sales, Pricing, Product, Operations, and Support.- Build and manage the Amazon Freight Less Than Truckload New Initiative P&Ls and reporting across associated partner teams. - Own the short (1 year), medium (3 year) and long-term financial forecasts for new business initiatives.- Engage Amazon Freight's network planning and operations teams to guide strategic supply chain innovations to grow new business initiatives.- Maintain and continuously improve the investment thesis for new demand channels. - Own ROI for investments in our new business initiatives.- Drive cost reduction initiatives to improve customer pricing.A day in the lifeIn this role, you will collaborate with cross-functional teams to drive the strategic vision and execution of new business initiatives supported by Amazon Freight's Less Than Truckload Operation. Your day may involve analyzing P&L data, identifying opportunities for optimization, and developing strategies to improve profitability while fostering growth. You will engage with program managers, product managers, supply chain operations, and finance to align on initiatives and overcome challenges. You will drive alignment across multiple teams on a long term vision for AF LTL's new business initiatives and influencing operations and product roadmaps to support that vision.About the teamYou will be part of the Amazon Freight Less Than Truckload (AF LTL) Business team, a dynamic group responsible for driving strategy and owning the P&L for Amazon's internal Less Than Truckload initiative. The team collaborates closely with teams across Amazon Stores, as well as Amazon Freight Product, Finance and Operations teams to develop AF LTL into a full service transportation product. The team's mission is to build a profitable Less Than Truckload service that customers love.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Data Engineer II - AMZ9082307

MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Data Engineer IILocation: Seattle, WashingtonPosition Responsibilities:Design, develop, implement, test, document, and operate large-scale, high-volume, high-performance data structures for business intelligence analytics. Implement data structures using best practices in data modeling, ETL/ELT processes, SQL, Oracle, and OLAP technologies. Provide on-line reporting and analysis using OBIEE business intelligence tools and a logical abstraction layer against large, multi-dimensional datasets and multiple sources. Gather business and functional requirements and translate these requirements into robust, scalable, operable solutions that work well within the overall data architecture. Analyze source data systems and drive best practices in source teams. Participate in the full development life cycle, end-to-end, from design, implementation and testing, to documentation, delivery, support, and maintenance. Produce comprehensive, usable dataset documentation and metadata. Evaluate and make decisions around dataset implementations designed and proposed by peer data engineers. Evaluate and make decisions around the use of new or existing software products and tools. Mentor junior data engineers.Position Requirements:Master's degree or foreign equivalent degree in Computer Science, Engineering, Information Systems, Mathematics, or a related field and one year of experience in the job offered, or as an Operations Research Analyst, Database Developer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Information Systems, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): developing and operating large-scale data structures for business intelligence analytics using each of the following: ETL/ELT processes; OLAP technologies; data modeling; and SQL. Partial telecommuting permitted; employees will be required to report to office multiple days per week.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation40 hours / week, 8:00am-5:00pm, Salary Range $156,386/year to $178,800/year. #0000BASIC QUALIFICATIONSPosition Requirements:Master's degree or foreign equivalent degree in Computer Science, Engineering, Information Systems, Mathematics, or a related field and one year of experience in the job offered, or as an Operations Research Analyst, Database Developer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Information Systems, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): developing and operating large-scale data structures for business intelligence analytics using each of the following: ETL/ELT processes; OLAP technologies; data modeling; and SQL. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

Salesforce Developer, Amazon Shipping

This role will be responsible for identifying internal and external solutions to business requirements, designing and setting up complex integrations into our existing Salesforce platform and workflows, and driving seamless connectivity across tools. A Salesforce Developer will design and develop enterprise solutions across Salesforce, Marketo, Data Cloud, Salesforce HVS, and managed AWS services, establishing efficient, scalable integrations that align with Amazon Shipping Business Development needs.Key job responsibilities- Design/build/deploy new solutions using Salesforce for Sales and Marketing teams in Amazon shipping.- Implement processes and mechanisms to audit and ensure we continue maintaining high operational bar of the Salesforce platform.- Engage with systems operating at scale, pioneering new methods and approaches to delivering software, serving customers, and enabling large, distributed, worldwide sales teams.- Work directly with other product and program teams, and business leaders to identify opportunities to share learning, technology and best practices across all teams within Amazon using Salesforce.- Leverage strong communication skills and a passion for using data and software to drive business decisions at scaleBASIC QUALIFICATIONS- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with CI/CD pipelines build processes- 3+ years of non-internship professional software development experience- Bachelor's degree in computer science or equivalent- Certified Salesforce Developer 1 Certification or equivalent experience- 3+ years of Salesforce development experience using Apex, Visualforce, Lightning component frameworks, triggers, batch apex and Salesforce APIs at a large organization- 2+ years of experience in Salesforce point and click configuration using flows, validation rules, setup, roles & profiles, reports and dashboards at a large organization- In-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture ...

Privacy Industry Specialist, Ops Trust, Privacy Management

At Amazon.com, we strive to be Earth’s most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems right the first time. As a team, we are focused on continuously improving and setting new standards in global customer support. You have to thrive in the type of environment that is constantly going and growing. In the words of Jeff Bezos’ “Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” The Purpose of the Ops Trust Team is to manage privacy and AI compliance for the Amazon Operations Organization. Our focus is to ensure individuals are never surprised by the personal data we collect, process and share. Everything we do is based on that focus. This leader acts as a privacy subject matter expert and works with legal and technology to ensure customer trust and privacy is factored into all decisions.Key job responsibilities- Support privacy awareness, communications and content creation for Ops Trust Privacy Management.- Support the overall development and maturation of the Ops Trust Privacy Management Program.- Support the Ops Privacy Bar Raiser Program as a subject matter expert and to help embed privacy accountability in the business and accelerate informed privacy decision making.- Help build and scale the Privacy Bar Raiser program for Ops.- Support holistic privacy reviews for new and existing applications in Ops. - Maintain an understanding of privacy regulatory and industry developments. - Perform operational deep dives on privacy-related processes and systems. - Identify, gather, track, and report privacy metrics. - Manage several projects simultaneously with a sense of urgency. - Comfortable dealing with ambiguity.BASIC QUALIFICATIONS - Bachelor’s Degree - 3+ years privacy experience in or more privacy domain areas.- Expert knowledge of at least one privacy regulation.- Former role in privacy with knowledge of regulatory and industry requirements and standards. - 3+ years leading projects with tight deadlines that involve the use of automated and manual systems and supporting internal customers across the globe. ...

Sr. Product Manager, RSS, Relay Spot Supply (RSS)

DESCRIPTIONJob summaryIt’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV’s, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services. As a part of this team you would work on technology product management for an exciting and confidential initiative in the middle mile transportation organization. You will regularly interact with executive leadership and work with business and development teams to define the product strategy, create the product development road map, and lead technology architecture and execution. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deep into business and technical domains. As a multi-discipline leader, the buck will stop with you - you will work alongside the engineering (dev and QA) organization. You are expected to have an established background in technology product development, excellent program management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating mobile applications, web-based applications and/or web services-based applications, especially at massive scale, will be very applicable and helpful. Prior experience in risk and compliance disciplines will be a big plus as well. Come and see for yourself why we are one of the most admired companies in the US, rated #1 in Innovation and # 1 in Customer Service, and be part of our tradition of working hard, having fun and making history!. At Amazon, we hire hands-on managers at all levels. The leader must be able to dive deep into the details on business, operations and engineering. We need technical, detail-oriented leaders who can build and grow organizations.If you are interested in exploring this opportunity further, please reach out to the Hiring Manager and/or Recruiter directly.BASIC QUALIFICATIONS• Bachelor's degree in an analytical discipline such as, science, engineering, or finance• 5+ years of experience in product and/or program management, product marketing, business development or technology• Experience with end to end product delivery• Experience with feature delivery and trade-offs of a productPREFERRED QUALIFICATIONS• MBA or Master’s degree• Proven record of innovation and thought leadership• Proven track record of taking ownership and delivering results in a fast-paced, dynamic environment• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions• Experience leading cross-functional teams to deliver projects or products on tight deadlines• Experience managing complex product development cycles• Experience overseeing roadmap strategy and definition• Excellent written and verbal communication skills• Demonstrated experience shipping commercially successful products to global market segments• Able to work in a diverse teamBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Manufacturing Engineer - Ground Support Equipment - Launch Operations, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The ground support equipment (GSE) Engineer is the technical expert in design, analysis, and operation of aerospace and launch site GSE. This role interfaces directly with launch site engineers and management to develop GSE needed for new and existing processing facilities. Additionally, the Hardware Development Engineer will design, analyze, procure, manage vendors, run design reviews, establish acceptance criteria and commission hardware. This position maintains all phases of new and existing ground support equipment in support of Kuiper launch operations.The ideal candidate is comfortable in a highly technical setting and leads collaboration with other departments to reach the best solution to any problem. The candidate will have extensive experience with mechanical and electrical ground support equipment development for aerospace hardware integration and test, with particular focus on satellite processing. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities• Lead engineering planning, design, analysis, procurement, and testing of GSE to support launch operations.• Coordinate with launch operations personnel to understand operational requirements and develop GSE to meet those requirements. • Develop and approve specifications for performance, fabrication, acceptance test and maintenance.• Manage external partners to ensure GSE meets specifications and timelines.• Establish technical documentation for maintenance and proofload requirements. • Perform analysis (hand calculations and finite element analysis) to support design.• Design of concept CAD models and drawings using Siemens NX.• Develop, release, and maintain full CAD and drawing engineering definition packages.• Maintain and report on equipment schedule, budget, and technical status.• Implement and continuously improve GSE operations.• Assembly, integration, and test takt time and cost optimization planning.• Shift schedule will vary, depending on production/launch schedules• Must be willing and able to perform extended travel up to 25% annually, either domestically or internationally as business needs demand.A day in the lifeThe GSE Engineer will spend significant amounts of time collaborating with engineering, quality, and manufacturing teams to determine GSE needs. They will work with a team responsible for designing and procuring new hardware to support operations while maintaining existing GSE. They will support GSE efforts at the launch site and address root cause of failures and issues, getting hands on with the equipment and implement corrective actions and hardware modifications. We are a fast-paced, data-driven team, and work with leaders in multiple technology areas to deliver the best product for our customers. We hold each other to relentlessly high standards, and constantly look for ways to improve the product’s performance, quality and cost. We are excited about the technical challenges, which motivates us rather than discourages us.We want individuals who are ready for this challenge and want to reach beyond what is possible today.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS- 4+ years of working in mechanical engineering or equivalent experience- Bachelor's degree in mechanical engineering or equivalent- Experience in CAD modeling and drawings- Able to obtain and maintain a US Passport and Must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention- Able to pass Kennedy Space Center background checks ...

Data Engineer III - AMZ8839674

MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Data Engineer IIILocation: Cambridge, MassachusettsPosition Responsibilities:Responsible for the data pipeline, data warehousing, and future-looking/strategic data modeling for the analytics platform's day to day and three-year plan roadmap. Build and optimize logical data model and data pipelines for difficult, big data datasets in the Alexa Spoken Language Understanding (SLU - covering Automatic Speech Recognition, Natural Understanding/Processing, and individual Alexa feature) space, powering customized analytics software powering thousands of users and investigations per month. Be accountable for ongoing data quality, efficiency, testing, and maintenance. Work independently within our team and across other teams to source, optimize, and warehouse the right data for our customers. Influence large-size data solutions/access to dataset(s) in team architecture, advising product managers, program managers, and other engineers. Optimize the consumption of very large data sources we require to generate unique insights. Influence your team’s technical and business strategy by making insightful contributions to team priorities and overall data approach. Take the lead in identifying and solving ambiguous problems, architecture deficiencies, or areas where your team bottlenecks the innovations of other teams. Make data solutions simpler.Position Requirements:Master’s degree or foreign equivalent degree in Computer Science, Statistics, Engineering, or a related field and three years of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Statistics, Engineering, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master’s degree and three years of experience. Must have three years of experience in the following skills: 1) experience with data modeling, data warehousing, and building ETL pipelines; 2) experience in SQL; 3) hands-on experience in writing complex, highly-optimized SQL queries across large data sets; 4) experience in scripting languages (including Python, Perl, or Ruby) and Excel; 5) experience in ETL development; 6) experience with massively parallel processing (MPP) databases (data warehouse and data lake); 7) experience with Tableau, ETL, and AWS services (including with Redshift, S3, AWS Glue, EMR, or DynamoDB); and 8) experience with cloud data platforms and big data solutions. Partial telecommuting permitted; employees will be required to report to office multiple days per week.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation40 hours / week, 8:00am-5:00pm, Salary Range $154,600/year to $209,100/year. #0000BASIC QUALIFICATIONSPosition Requirements:Master’s degree or foreign equivalent degree in Computer Science, Statistics, Engineering, or a related field and three years of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Statistics, Engineering, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master’s degree and three years of experience. Must have three years of experience in the following skills: 1) experience with data modeling, data warehousing, and building ETL pipelines; 2) experience in SQL; 3) hands-on experience in writing complex, highly-optimized SQL queries across large data sets; 4) experience in scripting languages (including Python, Perl, or Ruby) and Excel; 5) experience in ETL development; 6) experience with massively parallel processing (MPP) databases (data warehouse and data lake); 7) experience with Tableau, ETL, and AWS services (including with Redshift, S3, AWS Glue, EMR, or DynamoDB); and 8) experience with cloud data platforms and big data solutions. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

Senior Product Compliance Manager, Global Trade Services - Product Compliance

Amazon Direct Import Product Compliance empowers vendors, sellers, and internal business partners to efficiently move compliant and safe products across borders at scale. We are looking for a smart, hard-working, and creative Sr. Product Compliance Manager to support our rapidly growing and evolving businesses. You will work directly with business leadership, tech, legal, catalog, logistics, and other internal business partners to drive projects that address critical business and regulatory requirements. In this role, you will be part of a team responsible for the development of the strategies, policies, processes, tools and solutions that enable cross-border movement of goods worldwide. The successful candidate will have a strong combination of trade and product compliance knowledge, classification, and project management skills. This is your opportunity to work in a highly visible space and be part of an innovative and fast-growing company!Key job responsibilities- Manage GTS Product Compliance strategies for ensuring products are classified to the appropriate regulatory requirements and risks - Build, implement, and launch mechanisms to operationalize global and regional regulatory and compliance requirements at scale- Act as a key interface and representative between the global program, operations, tech, legal and business stakeholders- Develop relationships with relevant industry bodies to obtain insights and help shape the regulatory landscape- Partner with Amazon’s internal technology teams to develop best-in-class compliance business processes and systems that scale- Drive continuous improvement to program and operations capabilities, strategies and practices- Develop and maintain accurate metrics to measure program health and proactively identify risksA day in the lifeIn this role no two days will be exactly the same but regular activities will include:- Developing and communicating strategies for managing compliance requirements for new and innovative business initiatives- Partnering with business, legal and operations partners to develop strategies to support rapid growth of Amazon's import programs- Collaborating with technical teams to define requirements for Amazon's systems, driving relevant import and export programs- Streamlining and improving accuracy and efficiency for product compliance classificationAbout the teamGlobal Trade Services (GTS) empowers customers, vendors, sellers and internal partners to efficiently move compliant and safe products, technology, and software across borders. We build import/export solutions to place the right products in the right destinations at the right time and cost. We expertly navigate increasing regulatory compliance complexity to mitigate risk, increase predictability and earn trust with external stakeholders.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level ...

Sr Digital Marketing Manager, Amazon Shipping & Amazon Freight

Are you interested in building the future of e-commerce delivery? Do you want to be a part of team establishing the next big B2B initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire transportation industry.We are building a Marketing Operations Center of Excellence to serve Amazon Shipping and Amazon Freight, two high-growth externalized transportation businesses. As a foundational member of this team, we are looking for an innovative Digital Marketing Manager to play a critical role in overseeing the technical management of our content management system, web analytics platforms, and mobile app performance. This role ensures that the CMS, web analytics, and mobile app tools meet the needs of the marketing team and stakeholders, providing valuable insights into website and app performance, as well as user behavior. This position requires strong technical expertise, project management skills, and the ability to collaborate with cross-functional teams to ensure smooth project delivery, vendor management, and the successful integration of web and mobile analytics to optimize content strategies, app engagement, and marketing outcomes.Key job responsibilities* CMS & Integration Oversight: Manage the configuration, maintenance, and optimization of the CMS, ensuring seamless integration with other MarTech tools (e.g., CRM, analytics, automation platforms).* Project Management: Lead CMS projects, from gathering requirements to on-time and on-budget delivery, ensuring risks are mitigated throughout the process.* Vendor & Contract Management: Maintain relationships with CMS vendors, overseeing contracts, performance, and solution quality.* Stakeholder Engagement: Collaborate with marketing, Product, Tech, and business teams to translate needs into actionable CMS strategies, conducting workshops and discovery sessions as necessary.* Customization & Troubleshooting: Apply HTML/CSS to customize the CMS as required, ensuring consistent user experiences and quick resolution of technical issues.* Best Practices & Documentation: Create and maintain SOPs and documentation to standardize CMS processes and ensure scalability and high performance.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Experience using Microsoft Excel to manipulate and analyze data- 5+ years managing CMS platforms (e.g., BrightSpot, Adobe AEM, Webflow) with a focus on delivering technical solutions.- Hands-on expertise in CMS configuration, HTML/CSS customization, and troubleshooting.- Experience with the broader MarTech stack, including how CMS integrates with tools like Salesforce, Marketo, and Adobe Analytics. ...

Canada Trade Compliance Manager, Global Trade Services

Global Trade Services (GTS) is seeking a highly skilled, proactive, and detail-oriented Import Trade Operations Manager to join our team in Canada. The ideal candidate will possess extensive knowledge of Canadian import regulations, customs procedures, and trade compliance.This position is responsible for overseeing and managing all aspects of import trade compliance for Amazon's Canadian (CA) operations. The role focuses on import trade compliance, regulatory contacts, customs broker management, cross-border troubleshooting, exceptions handling, and interactions with Canadian Trade Regulators.Key job responsibilities1. Import Trade Compliance:o Ensure full compliance with Canadian import regulations and customs requirementso Develop and implement import compliance strategies and procedureso Stay up-to-date with changes in Canadian trade laws and regulationso Conduct regular audits to maintain compliance standards2. Regulatory Contacts:o Serve as the primary point of contact for Trade related government agencieso Lead communications and negotiations with regulatorso Prepare and present documentation for audits and inquiries3. Customs Broker Management:o Oversee and evaluate the performance of customs brokerso Ensure accurate and timely customs clearance for all importso Collaborate with brokers to resolve complex customs issues4. Cross-Border Troubleshooting:o Identify and resolve import-related challenges and bottleneckso Develop strategies to streamline cross-border operations and reduce delayso Manage and resolve complex import cases and exceptionso Develop standard operating procedures for handling non-routine import situationsBASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience in program or project management- Experience in program requirements definition, together with data and metrics leveraging to drive improvements ...

Processing Technician – Electrical Test, Kuiper Launch Operations

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed and reliable broadband connectivity to unserved and underserved communities around the world. We are looking for talented individuals to help process and prepare Kuiper satellites for launch.The success of Kuiper depends on the quality, reliability, cost, integration, throughput, and security of the products delivered. It is a fast-paced, dynamic environment. As part of the Kuiper team, you will support resolution of difficult problems that have high impact, and help create a brand new set of launch site processes and standards. To be successful you need to be highly motivated and detail oriented while maintaining the highest standards of execution.The processing technician will work as part of a team for receiving the hardware, processing satellites into the cleanroom, perform electrical test validation and battery charging, and other movements of the spacecraft through the workzone. The satellite operations consist of using with tools and equipment like overhead cranes and forklifts. The electrical test consists of operating a power supply system and requesting/reviewing data from the spacecraft. This individual with work closely with their peers and lead, engineers, and other cross-functional organizations.The ideal candidate is comfortable in a highly technical, fast-paced, and collaborative setting; is able to follow technical work instructions; and support the team through processing operations. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesAdhere to safety requirements, standards and procedures in all work locations.Final assembly and test of the Kuiper satellites using various ground systems in a clean-room and Electrostatic Discharge (ESD) controlled environment.Verify satellite health using computer-controlled equipment to command and monitor satellite telemetry.Execute work assigned individually and/or with the team to meet production schedule. Use precision calibrated tools – torque wrenches, micrometers, and calipers.Use electrical test equipment tools -- multi-meters, breakout boxes, and harnesses.Perform overhead crane lift operations and use pallet jacks and forklifts for hardware movement.Perform work according to engineering drawings and technical work instructions.Check and inspect work after completion to ensure engineering and quality standards are met per the drawing and work instruction requirements.Collaborate with leads, peers, and engineers to improve processes and activities.Perform other duties, as assigned, to ensure an efficient, safe and effective work environment.Able to obtain and maintain licenses, and/or certifications as required by job responsibilities (i.e. forklift, crane, electrical).Mentor new and junior team members, as needed.Willing to work overtime and weekends as required.Shift schedule is nominally 5 days/week, 8 hours/day but may vary depending on production/launch schedules.Must be willing and able to perform extended travel up to 25% annually, either domestically or internationally as business needs demand.A day in the lifeThe processing technician will meet with their team leads to understand objectives for the day. They will be processing satellites with mechanical and electrical ground support equipment per work instructions provided by engineering. They will document completed work and report non-conformances to their leads and engineering as they occur. Periodically, they will perform maintenance on the ground and facility systems supporting satellite movements. They will be expected to cross train with all other launch operations work areas, including mechanical areas, to support work surges and travel to other launch sites.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONSBasic qualifications :• High school diploma, GED, or equivalent experience.• 3+ years of experience in spaceflight hardware testing and assembly.• Ability to work effectively in a collaborative team environment.• Able to obtain and maintain a US Passport & must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention.• Ability to pass Kennedy Space Center background check. ...

Sr Risk Manager, Lending, ABPL

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.Amazon B2B Payments and Lending team is looking for a Sr. Portfolio Manager to join the Payments team to manage the credit performance of the North America Lending portfolio. The successful candidate will be a thought leader who can help build and scale a best-in-class credit management program. This candidate will be responsible for managing the Lending program from a risk perspective to solve small and medium-sized businesses' challenges getting the capital they need to grow their businesses while staying within a target loss rate. In this role, the candidate will drive credit policy changes and procedures and inform automated decisioning and monitoring systems based on the customer’s financials and credit worthiness. The ideal candidate should possess strong people and credit management skills, directly support continuous improvement initiatives, be highly analytical, resourceful, customer-focused and team oriented, with outstanding communication skills and the ability to build strong relationships with key stakeholders. Key job responsibilitiesThe primary responsibilities of this role include, but are not limited to:• Managing end-to-end credit strategy across customer lifecycle and through economic cycles and other shocks• Assist in defining policies and product features to support credit decisioning and monitoring• Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way• Partner with underwriting operations on complex credit decisions that require manual reviews or exceptions• Identify innovations and drive experiments that provide customers with a great payment experience• Identify, monitor and communicate the right metrics to measure decision quality and portfolio health• Participate in program operations, partner with product managers and contribute to team-wide improvement goals• Own relationships with Account Receivables to establish and manage loss mitigation and recovery processesBASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent- Experience in commercial credit risk management- Working knowledge of SQL and Python, and experience in processing complex datasets from multiple sources- Clear examples of demonstrated judgment and strategic insight- Experience managing complex projects with multiple stakeholders- Analytical and problem-solving skills, including the ability to recognize non-obvious patterns- Strong communication skills, both written and verbal- High attention to detail and desire to roll up sleeves and solve problems at root cause- Effective time management, prioritization, and organizational skills ...

Business Intelligence Engineer , Intel & Reporting

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Global Network Deployment (GND) organization is looking to hire an experienced Business Intelligence Engineer to join our Intel & Reporting team (I&R) to support GND’s fast growing operations. The GND organization owns the delivery of physical networkinfrastructure for core data centers and Edge points-of-presence (PoPs) globally through planning, deployment, and process optimization. This role will own data analytics projects from beginning to end, utilizing business intelligence tools to produce dashboard, planning models, and analysis for the different GND verticals. You will work with demand planning, finance, networking, and other BI teams across AWS to deliver high quality and robust data visualizations and analyses. You will recognize and adopt best practices in reporting and analysis, including data integrity, data validation, and documentation. Your analysis will contribute deeply to the development of our strategy and drive impact against our business objectives. Some travel expected. Key job responsibilities- Establish baseline metrics and analytics. Collaborate with business customers and the leadership team to track and report all key performance indicators (KPI) against annual, quarterly and monthly goals. - Interface with business customers, gathering requirements and delivering complete reporting solutions.- Publish and maintain Tableau dashboards, reports, and executive review documents.- Identify patterns in data and how they relate to the business outcomes.- Act as an SME for BI tools by delivering training to team members on the usage of these tool.- Perform regular system audits to ensure complete and accurate reporting of data/metrics.- Invent new ways to define and measure program effectiveness and organizational productivity.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The Intel & Reporting (I&R) team within the Global Network Deployment (GND) org is responsible for the creation and communication of operational and financial metrics to drive efficiencies within the different GND verticals. This is achieved by identifying areas of opportunity, performing deep dive analysis, and providing our customers with tools, dashboards, and reports that influence business direction. BASIC QUALIFICATIONS- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- 5+ years of relevant experience in data analysis, data visualization, financial modeling, and/or statistical modeling- 5+ years of experience in SQL and manipulating large data sets in a database- 5+ years of advanced proficiency in Excel (including VBA, Pivot Tables, Power Pivots, etc) and data analytics tools such as Quicksight or Tableau- Bachelor's degree in Business, Finance, Math, Engineering, Computer Science, or related discipline; or 8+ years of relevant industry experience ...