Corporate Operations

Employer: Audible, Inc.Title: Manager, AnalyticsLocation: One Washington Park, Newark, NJ, 07102Duties: Partner with stakeholders as a strategic business collaborator by owning business intelligence analyses end-to-end, providing insights and recommendations to drive action, and democratize results via internal intelligence platforms for long term use. Manage a portfolio of highly consumable competitive intelligence assets (e.g., dashboards, papers, competitor profiles, datasets) that can be used strategically across stakeholder groups and find opportunities to enhance that portfolio based on stakeholder needs and feedback. Maintain a deep understanding and curiosity of business drivers and an innate grasp of business metric definitions in Audiobook / Spoken Media industry and competitors, and proactively build relationships with business partners to give context, provide recommendations, and identify needs. Evaluate strategic options and develop recommendations for lines of business, data capture, or enterprise-wide projects, typically in partnership with strategy colleagues and cross-functional stakeholders. Leverage technical skills and insight to research and mine internal (Audible, Amazon) and external (market research, marketing agencies) data sources to identify and understand opportunities, develop a point of view, and provide guidance for strategic business decisions. Own external vendor and internal engineering relationships to ensure data quality, adjust to industry trends, align with business priorities, and drive data assets forward. Position reports into Newark, NJ office; however, telecommuting from a home office may be allowed.Requirements: Requires a Master’s degree in Applied Analytics, Mathematics, Statistics, Computer Science or a directly related field plus two (2) years of experience as an analytics manager, or a related occupation involving experience in business intelligence, analytics, data science, or project management. Experience may be gained concurrently and must include: Two (2) years in each of the following: - Using SQL, Python, R, Tableau, or AWS to extract and merge data from varied sources - Technical project management in the areas of analytics, data science, or data engineering. One (1) year in each of the following: - Using JIRA for workstream management - Using Alation for data cataloguing or documentation.Alternatively, will accept a Bachelor’s degree and five (5) years of experience.Multiple positions. Apply online: www.amazon.jobs Job Code: ADBL162.BASIC QUALIFICATIONSRequirements: Requires a Master’s degree in Applied Analytics, Mathematics, Statistics, Computer Science or a directly related field plus two (2) years of experience as an analytics manager, or a related occupation involving experience in business intelligence, analytics, data science, or project management. Experience may be gained concurrently and must include: Two (2) years in each of the following: - Using SQL, Python, R, Tableau, or AWS to extract and merge data from varied sources - Technical project management in the areas of analytics, data science, or data engineering. One (1) year in each of the following: - Using JIRA for workstream management - Using Alation for data cataloguing or documentation.Alternatively, will accept a Bachelor’s degree and five (5) years of experience. ...

Are you interested in building the future of e-commerce delivery? Do you want to be a part of team establishing the next big B2B initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire transportation industry.We are looking for an innovative leader for our Marketing Operations team to take on the unique opportunity to shape and own the marketing tech stack, managing marketing and communication technologies, including email, automation, and marketing analytics solutions, at a global scale. We are seeking a data-driven, organized and passionate individual, who can effectively drive a vision that enables the marketing team with self-service tools to improve efficiency and customer impact. A proven track record in taking on end-to-end ownership and successfully leading teams to deliver results in a fast-paced, dynamic business environment is strongly preferred.Work at both the strategic and tactical level to champion bold, innovative automation, creating and communicating a vision for long- and short-term marketing operations requirements.You will be the ideal candidate if:• Leverage automation to improve processes and productivity, and make recommendations to support an organization scaling at rapid pace• Manage complex roadmaps gracefully and balance contending priorities in a rapidly changing environment• Collaborate closely with technical teams, marketing and communication stakeholders, and international counterparts to deliver tools and templates that can scale globallyBasic qualifications• Experience managing high-performing teams• Certified in Pardot, Marketo or similar Marketing Automation platforms• Project delivery experience with MarTech, lead management, or demand generation operations (e.g. integrating new 3rd party tools, migrating CRM or marketing automation platforms)• Experience with central sales tools (e.g. Salesforce) and/or marketing automation systems (e.g. Pardot/Marketo) including setting up end-to-end Marketing Automation data flows.• Bachelor’s degree in Marketing, Business, or relevant field of study• Experience using data and metrics to measure impact and determine improvementsPreferred qualifications• Intermediate proficiency with HTML/CSS• Familiarity with SQL; experience with analytical tools such as Tableau and ability to dive deep into and create metrics and reporting• Project management skills with track record of delivering on-time, within-budget initiatives that meet and achieve goals• Motivated self-starter who flourishes with working in ambiguous, complex and challenging environments of a rapidly evolving business• Strong written and verbal communication skills• Ability to manage multiple parallel projects and deliver quality releases on scheduleKey job responsibilitiesImplement and manage marketing and communication technologies, including email, automation, and marketing analytics solutions that accelerate marketing effectiveness• Own and and establish best practices for marketing technology infrastructure, including database/lead management, data hygiene and enrichment, system governance and security, campaign creation, reporting, and integrations with first-party and third-party systems• Develop technology solutions that enable customer segmentation and personalization at scale• Identify opportunities for automating ingestion of data into and out of marketing tools• Define and manage marketing tracking and attribution at scale, develop reporting dashboards, and prioritizing work with BI and BA• Building effectivelead scoring and management processes• Train and support Marketing team members, developing best practices and materials to standardize and scale campaign activations• Develop standardized processes and programs that allow marketing team members to self-serve in the creation of complex, multi-stage automated marketing programs• Work closely with cross-functional teams to enable smooth data flows and integrated reporting between related tools (e.g. into Salesforce)A day in the lifeWe are seeking an innovative, resourceful, and collaborative Sr Manager, Marketing Operations to lead marketing analytics, automation and lead management initiatives across our marketing lifecycle. You will guide strategy and solutions for improvements to existing tools and platforms, drive integrations with other internal teams’ data (e.g. Salesforce), and implement best practices that improve marketing attribution, lead management processes and data availability across team.Successful candidates should be analytical, comfortable thinking big and diving deep, and have a proven track record of end-to-end project ownership and successfully delivering results in a fast-paced, dynamic business environment.About the teamOur team is changing the way we interact with customers around the globe and building a new, emerging business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire transportation industry. We are at the forefront of this change - its an exciting time.BASIC QUALIFICATIONS- 10+ years experience in a similar environment building and enhancing marketing automation and operations ...

Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as class or other employment during the Amazon work day.Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video & Amazon MGM Studios is seeking dynamic and self-motivated MBA interns to work hard, have fun and make history with us this summer. Product Marketing Manager (MBA Intern): The Product Marketing Manager (MBA Intern) will identify business opportunities and developing strategic recommendations through data analysis and stakeholder interviews. This may include defining marketing measurement benchmarks for Owned & Operated channels, requiring collaboration with Business Intelligence, Prime Video, and Channels teams to enhance marketing reporting and performance measurement. The intern will analyze audience behaviors, collaborate with product and BI teams to advocate for improvements, and regularly share insights with key stakeholders to inform product marketing strategies.US Programming MBA Intern: The intern will report directly to the Sr. US Release Strategy Manager who works across the US Prime Video marketplace. The intern will help with cross functional deliveries to senior leadership and gain exposure to multiple lines of the business. Each day is different, and while some days may be more admin heavy, others will be focused on listening on calls, learning more about the programming process, and meeting with internal stakeholders.Marketing Finance Strategist MBA Intern: This Intern will create a comprehensive marketing performance tracking system, integrating data from multiple channels. They will develop a user-friendly budget tracking system, performance analysis models, and interactive dashboards to visualize marketing spend and impact. The project involves analyzing historical data, identifying efficiency opportunities, and proposing optimization strategies. The internship will conclude with a presentation to stakeholders, offering recommendations for improved budget tracking and operational enhancements in marketing.Creative Strategy MBA Intern: The Creative Strategy & Planning team sits at the intersection of strategy, creative development, programming and operations, providing insights, tools, and processes that drive the studio’s decision-making. This internship offers a unique opportunity to work with the studio responsible for delivering Prime Video’s US/Global Original films and series, including breakout hits like The Boys, Fallout, The Idea of You, and The Summer I Turned Pretty, and many more. The intern will collaborate with creative leaders and cross-functional partners, manage the development pipeline for Streaming Originals, and deliver key projects for senior leadership. This hands-on experience will provide insights into the creative lifecycle of films and series.TV Content Strategy (MBA Intern): The TV Content Strategy team is responsible for guiding Prime Video’s content selection plans, including management of the global Originals greenlight process. The team works closely with senior leaders across creative development, content acquisition, finance, business affairs, marketing and production, and has a high degree of visibility within the organization. The MBA Strategy Intern will be assigned a summer project where there is a clear end-of-summer deliverable (an dive-deep analysis, accompanied by a document and/or presentation). Key job responsibilitiesThe Product Marketing Manager (MBA Intern) will identify business opportunities and developing strategic recommendations through data analysis and stakeholder interviews. This may include defining marketing measurement benchmarks for Owned & Operated channels, requiring collaboration with Business Intelligence, Prime Video, and Channels teams to enhance marketing reporting and performance measurement. The intern will analyze audience behaviors, collaborate with product and BI teams to advocate for improvements, and regularly share insights with key stakeholders to inform product marketing strategies.The US Programming MBA intern will manage both short-term and long-term projects. Daily responsibilities include maintaining the release calendar, analyzing audience demographics per title, and proposing cross-business solutions. The intern's main project will focus on optimizing slate programming to meet US audience needs and balance service requirements with customer preferences.The Marketing Finance Strategist MBA intern will develop a comprehensive, user-friendly system for analyzing marketing performance across all channels, including Creative Advertising, Media, Social, Influencer, Partnerships, and Events. This involves building performance analysis models, creating interactive dashboards to visualize marketing spend and impact, and analyzing historical data to identify efficiency opportunities. The role includes proposing strategies to optimize marketing workflows, assisting with reports and presentations for key stakeholders, and supporting the Marketing Operations team in daily activities and special projects.The Creative Strategy MBA intern will play a key role in supporting Prime Video Studios (PVS) leadership. This will involve producing executive development reports across Film and TV verticals to ensure data integrity, developing comprehensive pipeline presentations to provide visibility into upcoming projects, and preparing high-impact global slate presentations showcasing the upcoming streaming Originals. The intern will work closely with the Studios team to deliver insightful analytics and presentations that inform strategic decision-making.Key responsibilities for the TV Content MBA Strategy Intern:- Identify deep, actionable insights into the content preferences, behavior and needs of our customers, globally- Perform extensive competitive analysis and benchmarking, and identify and report on market trends- Forecast and monitor content performance, track progress, and understand sources of variance- Author business-driving documents that surface key learnings and provide recommendations for our go-forward content offering- Formulate Original series greenlight and renewal assessments, including content valuation and portfolio analysisBASIC QUALIFICATIONS• Have an expected graduate date between December 2025 – September 2026• Be able to work 40 hours/week and commit to a 12-week internship• Currently enrolled in an MBA or equivalent master’s level program at the time of application ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON WEB SERVICES, INC.Position Title: Solutions Architect IIILocation: New York, New YorkPosition Responsibilities:Act as a technical liaison between customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customer business problems and accelerate the adoption of AWS services. Drive revenue growth across a broad set of customers. Help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. Shape and execute strategies to build mindshare and broad use of AWS within enterprise customers.Position Requirements:Master’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or related occupations of Database Administrator, Support Engineer, Systems Engineer or another related occupation. Employer will accept Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or related occupation as equivalent to the Master’s and one year of experience. Must have one year of experience in the following skill(s): designing, implementing, and consulting with distributed applications; architecting, provisioning, and deploying applications to public cloud environments or on-premises virtualized environments using C++, Perl, Python, or Java; and experience with database architecture, performance tuning, Big Data, or Hadoop. Partial telecommuting permitted; employees will be required to report to office multiple days per week. Some positions may require up to 30% domestic travel for business purposes. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation40 hours / week, 8:00am-5:00pm, Salary Range $169,000/year to $228,600/year. #0000BASIC QUALIFICATIONSPosition Requirements:Master’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or related occupations of Database Administrator, Support Engineer, Systems Engineer or another related occupation. Employer will accept Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or related occupation as equivalent to the Master’s and one year of experience. Must have one year of experience in the following skill(s): designing, implementing, and consulting with distributed applications; architecting, provisioning, and deploying applications to public cloud environments or on-premises virtualized environments using C++, Perl, Python, or Java; and experience with database architecture, performance tuning, Big Data, or Hadoop. Partial telecommuting permitted; employees will be required to report to office multiple days per week. Some positions may require up to 30% domestic travel for business purposes. ...

We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.Key job responsibilitiesConduct quality audits on individual workflows and units delivered by Data AssociatesCoach and calibrate Data Associates co-located at your site to improve performanceProvide detailed insights on Data Associate-level quality and identify root causes of issuesPerform manual reviews to validate automated quality measurement systemsDocument and report quality findings accurately and efficientlyPerform audits to support deep dives and escalations as neededMaintain strict compliance with quality standards and proceduresWork closely with Quality Audit Managers to improve processes and implement best practicesContribute to continuous improvement initiatives within the quality assurance teamBASIC QUALIFICATIONSExperience in Machine Learning/Data Labeling operationsStrong analytical and problem-solving skillsExcellent attention to detailStrong communication skills in Business EnglishExperience with quality management tools and systemsAbility to work in strict compliance with internal guidelinesUnderstanding of data annotation and quality metricsProficiency in Excel and data analysis toolsAbility to work effectively in a team environmentAdaptability to changing priorities and workloads ...

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Based in Merritt Island, Florida at our primary processing facility, the Kuiper EHS Specialist will help support, develop, communicate, train, drive, manage, audit, improve, and measure Amazon’s Kuiper EHS performance. This role will include developing and enhancing EHS compliance and risk management processes. The EHS Specialist will lead initiatives to improve EHS performance across the Kuiper portfolio by promoting understanding, fostering engagement, influencing business unit leaders, and embedding EHS practices into daily operations.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesSupport the development, management, implementation and maintenance of comprehensive safety, health and environmental programs and training designed to prevent injury or occupational illness to employees and to protect the environment.Coordinate activities as they relate to safety, health and environment at the site in order to reduce occupational injuries, illnesses and environmental impactPerform department specific safety surveys using inspection forms to ensure employees are utilizing safe work practices such as utilizing proper PPE, minimizing trip hazards, wearing fall protection etc.Perform risk assessments related to jobs performed (Job Hazard Analysis) for new processes and equipmentConduct site inspections to identify hazards, potential risks and help drive improvements while recommending appropriate risk mitigation measures to management, including ergonomics, fall protection, electrical safety, hazard and risk assessments, hazardous waste, air quality and storm water pollution prevention planSupport and conduct EHS audits, developing action plans to resolve findings, and implement countermeasures promptly and effectively.Perform environmental inspections of the site at required cadence. This includes RCRA, stormwater, wastewater, SPCC, air permits and any other applicable permit or agencyEstablish, manage and participate in safety committee functions Available to work flexible shifts including days, nights and/or weekends.A day in the lifeBased in Merritt Island, FL, the EHS Specialist role will support the development and execution of Amazon Kuiper’s EHS compliance programs and be supported under the supervision of the Kuiper EHS Manager. This role is accountable for supporting development and implementation of EHS programs, tools and standards aligned to Kuiper Global EHS policies. Key to this role is building and maintaining strong relationships with all levels of the organization from leadership to individual workers to support them in determining best in class methods to achieve compliance.BASIC QUALIFICATIONS-Bachelor’s degree or higher in industrial hygiene, occupational health, environmental engineering, environmental science, or a related field or relevant experience-3+ years’ experience in EHS support, specifically in aerospace operations-Knowledge of OSHA regulations specifically 29 CFR 1910-Experience using Microsoft Word and Excel in a professional capacity-Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace-Able to lift up to 49 pounds-Able to stand/walk for up to 10 hours-Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays-Work 40 hours/week, and overtime as required-Working knowledge of high-pressure gasses and cryogenics-Ability to pass Kennedy Space Center background checks-Ability to obtain and maintain a US Passport-Ability and willingness to comply with the Government of French Guiana which mandates that travelers receive vaccinations for yellow fever or applicable government exemption ...

Amazon's Middle Mile Transportation Technology team is chartered with building complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services. We are looking for an Analytics Program Manager to be part of Middle Mile supply and routing optimization team.As part of this team you would work on program management for supply optimization, work with business stakeholders to drive process improvement, generate ideas, and validate entitlement based on true production behavior. You will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics through long form documents to senior leadership. You will have broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. As a multi-discipline leader, the buck will stop with you - you will work as part of the engineering organization. This role will have high level visibility due to the nature of the analyses being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.Key job responsibilities - Creating and implementing data driven improvements to Amazon's transportation network that deliver flexible and efficient products for our customers- End-to-end ownership of requirements gathering, documentation, planning, and implementation of cost-effective solutions for Amazon transportation network - Communicate and collaborate cross-functionally across multiple teams in operations, technology and planning to define strategic roadmaps while keeping the impact of the solution to all stakeholders in mind - Designing and implementing feedback mechanisms to drive performance and cost improvement in processes - Ability to deep dive and do root-cause analysis using data, and create metrics-driven, actionable, and sustainable solutions for the future - Monitor key performance indicators across nodes and analyze their drivers to determine the level and type of engagement required based on the risk to customer experience and utilization of technologyBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Project Kuiper is an initiative to increase global broadband access through a constellation of more than 3,000 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.The Enterprise Applications is seeking for a Sr SAP Manufacturing Developer. As the SAP Manufacturing Integration & Intelligence (SAP MII) developer, you will manage the design, development and implementation of SAP MII projects connected to Enterprise Systems that allow for the rapid development and production of Space Hardware. The implementation of these systems are critical to scalability and cost effective business operations. We are looking for candidates who thrive in a fast-paced, start-up like environment. To be successful you need to be highly motivated and detail oriented while showing highest standards of execution.You will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Review program codes and correct MII program errors. Maintain and update existing program codes as needed. Develop technical specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.Key job responsibilities• Build SAP ME and SAP MII based solution and handle all the deployment related activities. Build reports and deploy. Integration with ERP and Shop Floor Systems.• Active participation in Integration Test, User Acceptance Test and MES startup to ensure success and meet customer requirements.• Ensure that the deployed applications perform as per customer expectations and there are no performance issues• Building Proof of Concepts (POCs) using SAP ME and SAP MII as the service based on the business requirements• Lead the solution design and develop SAP MII applications to populate real and historical data extracting information from data sources Kepware, SAP S/4 HANA and shop floor systems (MII, Historian, etc.) for reporting and analysis.• Support improvement for areas including PP-PI, QM, MM, PM, PCo, and Scheduling.• Develop Web applications using SAP MII, PCo, Kepware, and SAP S/4 HANA• Develop Printing labels, Travelers documents, and purchase order receipt label, process order receipts, and shop floor forms in MII system.• Improve performance of the applications and servers through Performance tuning/sizing of servers, and changing the design and fine tuning the SQL queries.• Support various testing procedures (Unit testing, Integration testing, class room testing, shop floor testing).A day in the lifeYou will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Review program codes and correct MII program errors. Maintain and update existing program codes as needed. Develop technical specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Our team focuses on building Enterprise System Applications for manufacturing satellites. Your customers are Manufacturing, Operations and the Supply Chain teams at Kuiper.BASIC QUALIFICATIONS• 7+ years in an information technology role • 5+ years with SAP MII/ME• 5+ years implementation experience as SAP technical architect• 5+ years of solid Grasp of the fundamentals of operating SAP ERP. (RFC/ BAPI, ALE/ IDoc Settings), XML/ XPath/ Web Services• 5+ years of Transaction writing in MII ...

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will organize, execute and deliver key features to the Amazon Freight product portfolio.We are looking for a dynamic, self-starting Product Manager to own delivery across features that require integration with processes and technology in business and operations teams. As a Product Manager, you will write and review business cases, develop the product roadmap, document business requirements and own the feature set from design to release. You will work across operations, sales customer service, finance, accounting and technology teams to guide, orchestrate and execute your roadmap. This position requires an ability to strongly communicate business direction, gain trust and project manager across multiples of stakeholders, and be tenacious, paranoid and laser-focused on the delivering the product roadmap. This position will be part of the Worldwide Transportation strategy team, which has global responsibility.Key job responsibilities- Write and present business cases (backed by strong research and analysis) in partnership with all stakeholder teams- Develop product , drive exercises and plan resources for features to be delivered on time- Write business requirement specifications- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program- Be an excellent communicator, curious, highly motivated and effective within distributed teams BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control RequirementsDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities- Build and scale Transportation activities involving the Payload Processing Facility (PPF) - Develop and document Transportation related SOPs related to operations at the PPF - Conduct weekly business reviews with stakeholders- Lead and manage a team of Transportation personnel directly supporting PPF operations- Directly responsible for deploying Transportation personnel to support domestic and international launch activities- Supervising inbound/outbound shipping, receiving, inventory and warehousing operations- Develop and regularly review yard operations metrics (On-Time %, Vehicle Down %, etc.)- Develop measures to minimize risk from unavoidable delays - Coordinate and receive shipments involving 3rd party suppliers- Direct and coordinate trailer or container movements within the PPF Yard- Manage fleet of vehicles assigned to the PPF operation, to include inspections and coordination of maintenance activities- Compliance with US Department of Transportation (DOT) regulations to include CFR Title 49 – Hazardous Materials Transportation Regulations- Interface with PPF personnel and ensure material flow is planned and executed- Shift schedule will vary, depending on production/launch schedules- Role requires up to 25% domestic and international travel to support launch activitiesAbout the teamHere at Amazon we embrace our differences. We are committed to furthering our culture of inclusion. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we are building an environment that celebrates knowledge sharing and mentorship. Innovation is part of our DNA. Our goal is to be Earth's most customer centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of art in space-based systems design and wireless system.BASIC QUALIFICATIONS- 5+ years of experience in transportation, logistics, planning and operations- 5+ years of team management experience- 5+ year(s) of process development/improvement experience- 5+ year(s) of developing, tracking, and reporting metrics- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment- Ability to pass Kennedy Space Center background checks- Valid Driver’s license and able to satisfy Amazon driver eligibility criteria - Ability to obtain and maintain a US Passport- Ability and willingness to comply with the Government of French Guiana which mandates that travelers receive vaccinations for yellow fever or applicable government exemption- With or without reasonable accommodations, must be able to lift up to 49 pounds on some occasions, stand/walk for up to 8-10 hours (with breaks), and able to frequently push, pull, squat, bend, and reach. ...

Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are looking for an exceptional leader who is passionate to deliver best-in-class customer experience, who thinks and acts globally, and one who has the ability to invent and simplify processes to join us as Workforce Analyst II for Prime Video Trust & Safety.The ideal candidate has a positive attitude and is a result-oriented individual with willingness to work in a 24/7 environment. They should be able to clearly understand in-scope and out-scope compliance workflows, ensures on-time delivery of compliance activities, creates and adopts standard work methodology for daily work to reduce re-work, manual work, error identification time and waste. They must clearly communicate to all stakeholders’ timelines, description of service quality, risks, and resources needed.Key job responsibilities- Real-time monitoring & reporting of schedule deviations and schedule non-adherence- Create, run and execute SQL queries for large data sets analysis- Allocate workflow titles across global sites and programs- Work on real-time tickets related to work allocation to maximize utilization- Prepare and communicate daily hand-off report to Workforce Management (WFM) leadership team on Service Level performance- Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, and initiate appropriate tactics to ensure service levels are maintained- Serve as primary interface between Workforce Management and Site Ops leadership to establish and strengthen a positive partnership- Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals- Communicate and call out changes of incoming contact patterns to operations and the Workforce Management team- Have real-time communication with the Workforce Management team and operations when call outs or changes need to be done- Support changes within routing of the skills or profiles- High-level Decision Making & Complex Problem Solving: Proactively gather the right data from appropriate sources, probe/consider all the facts, considers other perspectives, conduct root cause analysisBASIC QUALIFICATIONS- 1+ years of tax, finance or a related analytical field experience- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- SQL proficiency ...

At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud. We are seeking a Team Manager to lead a team of Network Support Specialists. Team Managers can oversee Tier 1, Tier 2, and Tier 3 level support interactions, directly managing a team of frontline network support specialists who provide support directly to customers via phone, email, and chat. You’ll spend time entrenched in our customer feedback, obsessing over their experience, and working directly with our agents to understand pain points and remove obstacles hindering their performance. Team Managers are responsible for driving a customer obsessed culture, providing consistent and timely feedback to their team members on ways we can improve. This role will be based out of Boise, Idaho - working onsite from our offices there. Key job responsibilitiesAs a Team Manager, you will:- Ensure all KPIs are met, overseeing the customer support department’s day-to-day functions- Provide guidance and coaching for difficult inquiries; take over tickets as necessary- Have regular 1:1 sessions with all Network Support Specialists- Identify gaps and areas of improvement in support processes, such as customer self-service opportunities, and participate in the testing of scalable solutions- Identify gaps in staffing and make hiring proposals to the Service Delivery Manager- Deliver performance evaluations and follow the disciplinary process according to company policyA day in the lifeAs a Team Manager for eero Customer Support you will work closely with Network Support Specialists, Quality Managers, Learning and Development team members, engineering, and senior leaders to ensure we are meeting the high bar we set for customer interactions. BASIC QUALIFICATIONS- Minimum of 1+ years in a direct front line people management role- Strong business acumen with a track record of success, specifically related to contact center operations and Key Performance Indicators- Excellent communication skills and ability to convey insights from complex analyses to internal and external entities- Ability to think strategically and tactically with attention to detail- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success- Capable of working closely with data and using analytics to problem-solve ...

Sort Tech builds the technologies and services that enable manual and automated movement of packages across Amazon’s worldwide transportation facilities, including Fulfillment Centers, Inbound Receive Centers, Sort Centers, Amazon Air Gateways and Delivery Stations. We build visibility platforms that enable Operations to monitor and refine their volume and staffing, and optimize their processes. Our systems process millions of packages a day and ensure Amazon meets the customer delivery promise. Our mission is to build the most efficient and optimal transportation system on the planet using our engineering muscle as our biggest advantage.We are looking for a Sr. Product Manager to the Sort Tech Labor and Capacity programs. You will work on key initiatives supporting the automation of our capacity planning systems and labor placement systems to improve productivity in our fulfillment centers, sort centers, and air hubs across the network.Key job responsibilities- Write and present business cases (backed by strong research and analysis) in partnership with all stakeholder teams- Develop product, drive exercises, and plan resources for features to be delivered on time- Write product/business requirements and product specifications- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program- Be an excellent communicator, curious, highly motivated and effective within distributed teamsBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Bachelor's degree ...

Amazon Pharmacy is committed to build the future of pharmacy by offering technology solutions that drive and enable us to be the world’s most customer centric pharmacy option. The Payer Operations team is seeking an L4 Risk Manager to develop and execute foundational reporting, risk analysis, and tactical requests from internal stakeholders. This position will be heavily involved in cross-functional activity and external PBM & State Medicaid communications. This individual will build and scale operational processes for pharmacy credentialing and launches while ensuring alignment with 3P risks and regulatory requirements. Payers represent 88%+ of US prescription spend and a clean and organized input filing is a requisite for AP’s success. This role is critical to AP as it is the primary mechanism to maintain payer credentials and reduce unintended network impacts. The ideal candidate will have a broad understanding of the healthcare sector with strong organizational skills, an analytical toolset to deep dive, create efficiencies, manage risk tolerances, and optimize existing policies.Key job responsibilities• Streamline Payer & Medicaid credentialing and cross-team processes by introducing improved controls, enhancing operational efficiency, and successfully delivering projects• Manage upstream dependencies (Payer Relations, Compliance, Ops Compliance, Tax, Legal, Global Risk, Ops & Biz Tech), and downstream dependencies (FinOps, Reimbursement, Audit, Accounting, B2B, and Quality) to ensure timely & accurate collection, validation, and ultimately dissemination of information to external customers.• Develop tracking mechanisms and implement risk management policies by partnering with Legal & Compliance stakeholder groups to proactively minimize identified risks and reactively address operational gaps.• Improve existing processes iteratively and introduce new initiatives to help drive down risk while meeting compliance and policy requirements as it pertains to financial penalties, customer accessibility, insurance coverage of new FCs, electronic remittance, and payments.• Handle day-to-day stakeholder inquiries, route payer correspondence to the relevant owners, and collaborate with partner teams to drive projects, while creating long-term scalable solutions that improve stakeholder accountability.• Evaluate and address potential risks to the company with upstream and downstream stakeholder groups, including network termination, financial penalties, operational blockers, and payer compliance risks.• Ensure compliance with relevant laws and regulations through collaboration with cross-functional teams.• Work backwards with key stakeholders in developing proactive mechanisms in order to evaluate operational gaps and scope out new business initiatives, considering the potential risks and rewards.• Provide expert guidance and support to team members on risk management escalation and issues.• Stay informed of industry developments, changing regulations, and emerging risks in the pharmacy sector.BASIC QUALIFICATIONS• 3+ years of experience managing financials/projects, Bachelor’s degree.• Experience in owning and navigating financial metrics in a disrupted industry.• Ability to understand cross-function interdependence among partner teams. • Advanced proficiency in MS Excel, Word, document writing.• Basic understanding of the Pharmaceutical industry including PBMs, manufacturers, distributors, providers, and payers.• Excellent communication/interpersonal skills, analytical and problem-solving skills. ...

MULTIPLE POSITIONS AVAILABLEEmployer: AMAZON WEB SERVICES, INC.Offered Position: HW Commodity Specialist IIJob Location: Arlington, VirginiaJob Number: AMZ8839663Position Responsibilities:Support the Americas data center operations space. Create and implement sourcing strategies for at least one services category and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. Develop mechanisms and metrics to hold suppliers accountable for performance and delivery. Drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for responsible category. Run an end to end tender process. Pull source information and update SRM models to provide ongoing strategic analysis for key customers. Manage the supplier onboarding and qualification process. Engage and facilitating procurement for multiple categories within AWS. Develop and enhance interdepartmental communication. Strive for continual improvement in supplier service and costs.Position Requirements:Bachelor’s degree or foreign equivalent degree in Supply Chain Management, Finance, Engineering, Operations, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skills: 1) sourcing experience including with vendor negotiations, global contract management, process improvement, and operational and financial analysis; and 2) experience in procurement, supply chain, or inventory management and operations. Partial telecommuting permitted; employees will be required to report to office multiple days per week.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.40 hours / week, 8:00am-5:00pm, Salary Range $130,416/year to $139,100/year. #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor’s degree or foreign equivalent degree in Supply Chain Management, Finance, Engineering, Operations, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skills: 1) sourcing experience including with vendor negotiations, global contract management, process improvement, and operational and financial analysis; and 2) experience in procurement, supply chain, or inventory management and operations. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

Amazon is looking for a Senior Trade Compliance Program Manager (PM) to build import and export risk management solutions for growing international businesses in the Trade Operations space. The Senior Trade Compliance PM, is responsible for managing the strategy of a complex cross-functional risk program independently. As a leader within the Global Trade Services team, you will help develop and hire team capabilities, as well as mentor and train colleagues. You will manage the Trade Operations Program team, that works directly with internal teams from legal, logistics, supply chain, quality, engineering, as well as Amazon’s global network of trade and compliance teams. Key job responsibilities-Set processes for Broker Management activities and liaise with brokers and other participants in the supply chain on a daily basis.-Act as the main point of contact for regulators across the Trade space in North America.-Set objectives, and drive improvements to your space and quantify with metrics. -Partner with internal and external stakeholders including business teams, tech teams, public policy, trade, legal, and regulators to interpret and apply regulations. -Oversee the rollout of controls and audits, including testing and measuring their effectiveness. -Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.-Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.-Present organized plans to articulate the problem statement, the recommended solution, and milestones. -Identify timelines and owners, and drive progress at the appropriate speed to reduce risk.-Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. -Drive the best way forward and build consensus when confronted with discordant views. -Test assumptions by getting feedback from the right input providers across the company, and review metrics and benchmarks. -Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.-Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. A day in the lifeAs a People and Program Manager, you will manage escalations and meet with multiple stakeholders across different time zones to move business forward. About the teamThis position reports to the Americas Trade Compliance Operations Sr Manager in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.BASIC QUALIFICATIONS- 8+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Rapid and Rural Logistics organization is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the future strategy for the same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilitiesKey job responsibilities* Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network* Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve R2L goals.* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities* Developing Amazon best practices for internal operations* Leveraging analytics to support the future state of the businessThe Sr. Program Manager will also demonstrate:* Confidence operating in a highly ambiguous and iterative business space* High attention to detail including proven ability to manage multiple, competing priorities simultaneously* Willingness to challenge and influence big leaders* Ability to think strategically and execute methodically* Ability to work in a fast-paced environment where continuous innovation is desired* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases* Ability to clearly communicate data insights to others*Ability to deep dive and leverage data to provide insights to drive business decisions. *This role may require up to 25% travel a yearBASIC QUALIFICATIONS- Bachelor's degree- 4+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization ...

At Amazon Worldwide Returns & ReCommerce (WWRR), we aspire to zero: zero cost of returns, zero waste, zero defects, and zero carbon.We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWRR includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.In this role, you will be supporting marketing and testing of worldwide FBA returns products. You will collaborate with product marketers, product managers, software developers, program managers, and account managers to establish and execute marketing and testing plans, and helping to manage queries from FBA Sellers. This is an exciting opportunity to create and champion novel best practices, identify improvement opportunities, suggest strategies, and delight customers.Amazon is Earth’s most customer-centric company and through WWRR, the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!Key job responsibilities• Support marketing efforts for Seller programs• Assist in creating and managing marketing campaigns (email, social media, Seller Central). Including the build and send of emails using Pardot• Track approvals from stakeholders and ensure timely delivery of campaign materials.• Coordinate the creation of marketing collateral (brochures, presentations, blog posts, etc.).• Collaborate with designers, copywriters, and external vendors for content production.• Track open rates, clicks, and other KPIs for marketing campaigns.• Schedule and post content across social media platforms (LinkedIn, YouTube, etc.).• Assist in the planning and execution of events (webinars, conferences, internally hosted private events).• Assist in voice of seller research with surveys, third-party research agencies, testimonials, case studies, seller panels and seller interviews• Compile data for reports to inform marketing strategies.• Work with internal partner teams to build and distribute creative assets.• Work closely with tech teams to support user acceptance testing (UAT) pre-launch across a suite of projects.BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience with Microsoft Office products and applications ...

Amazon Shipping is a fast growing start up at Amazon and we are looking for customer-obsessed leaders to shape the direction of this emerging business. Over the years Amazon has built world-class logistics operations and Amazon Shipping externalizes this network providing enterprises with high quality, efficient shipping solutions. Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing the entire industry while delighting the companies we work with and their customers. We are seeking an entrepreneurial, strategic-minded business development leader with the passion to build a high growth business.As a Principal of Enterprise Accounts, you will drive new business growth by onboarding our most complex customers including DTC brands, ecommerce players and other enterprises to Amazon Shipping. As the primary relationship manager, you will responsible for unlocking new commercial opportunities and delivering creative solutions which drive profitable revenue growth. In this role you will develop and execute specialized profitable deal strategies which include pricing, deal modeling and deal margin KPIs. This is a great opportunity someone with a business builder mindset who will thrive working cross-functionally across Operations, Product, Tech, Pricing and Finance to experiment with new solutions. Key job responsibilities• Think strategically across the industry landscape to develop the demand strategy and growth plans for enterprise customer segments.• Own revenue and profitability goals for new enterprise customers.• Strong command of economic and operational KPIs and ability to dive deep on your portfolio.• Act as a trusted owner of the commercial deal strategy with executive stakeholders across Amazon Shipping, Operations, Finance and Legal. • Lead the internal approvals and senior leadership alignment meetings throughout the different negotiation phases.• Influence partner teams to unlock new business opportunities and growth across your portfolio.• Lead with an analytical approach to business development, leveraging data to drive decisionsBASIC QUALIFICATIONS- 10+ years of building and leading large teams and working in matrixed operating structures experience- Bachelor's degree or equivalent- Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent ...

Rapid and Rural Logistics is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.This role can be located in Bellevue or Nashville corporate offices.Key job responsibilitiesKey job responsibilities* Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network* Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2025 variable cost and quality goals* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities* Developing Amazon best practices for internal operations* Leveraging analytics to support the future state of the businessThe Sr. Program Manager will also demonstrate:* Confidence operating in a highly ambiguous and iterative business space* High attention to detail including proven ability to manage multiple, competing priorities simultaneously* Willingness to challenge and influence big leaders* Ability to think strategically and execute methodically* Ability to work in a fast-paced environment where continuous innovation is desired* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases* Ability to clearly communicate data insights to othersBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience with Automation, Engineering, and Material Handling Equipment ...