Corporate Operations

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.B2B Payments and Lending’s Credit Strategy and Operations team is looking for a smart, motivated, and analytical Credit Risk Analyst to join our underwriting and portfolio management team. The successful candidate will have a deep understanding of underwriting and related systems, as well as portfolio risk management experience. This role involves high judgment decision making, use/creation of risk analytics, the ability to analyze customer financials, complex underwriting, and management of SLAs. The successful candidate will have a strong desire in innovating processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment.This role will report into the NA Credit Operations Manager based in Seattle, WA.Key job responsibilities• Underwrite medium-to-large credit applications;• Evaluate portfolio risks across WW portfolios, monitoring and creating risk metrics;• Improve processes to increase efficiency and improve risk mitigation across WW markets;• Contribute to and build underwriting/credit strategies across the portfolio and individual customer sub-segments;• Assist in defining policies and product features to support automated and manual credit decisioning and monitoring• Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way• Review complex credit decisions that require manual reviews or exceptions• Participate in program operations, partner with product managers and contribute to team-wide improvement goals• Manage relationships with key stakeholders and partner with cross-organizational teams on high priority initiatives.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe team is responsible for making decisions on Amazon Business (AB) customers’ eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management.BASIC QUALIFICATIONS- Bachelor’s degree in Business, Finance, Economics or Equivalent Experience.- Robust analytical and excel skills, including the ability to be hands-on and dive deep into details, identifying root cause and propose solutions.- Results-oriented: Proven track record of on-time project delivery for impactful, cross-functional initiatives.- Minimum 4 years of experience in credit risk, underwriting and/or commercial lending.- Ability to interpret key business financial statements/information.- Experience in change management and driving adoption of new tools, processes, and decision support (i.e. scaling).- Experience creating new credit policies and SOPs.- Strong attention to detail and excellent problem-solving skills.- Able to build positive business relationships and work collaboratively with cross-functional teams.- Demonstrated ability to manage multiple projects, prioritization, planning and task delegation. ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed and reliable broadband connectivity to unserved and underserved communities around the world. We are looking for talented individuals to help process and prepare Kuiper satellites for launch.The success of Kuiper depends on the quality, reliability, cost, integration, throughput, and security of the products delivered. It is a fast-paced, dynamic environment. As part of the Kuiper team, you will support resolution of difficult problems that have high impact, and help create a brand new set of launch site processes and standards. To be successful you need to be highly motivated and detail oriented while maintaining the highest standards of execution.The processing technician will work as part of a team for receiving the hardware, processing satellites into the cleanroom, perform electrical test validation and battery charging, and other movements of the spacecraft through the workzone. The satellite operations consist of using with tools and equipment like overhead cranes and forklifts. The electrical test consists of operating a power supply system and requesting/reviewing data from the spacecraft. This individual with work closely with their peers and lead, engineers, and other cross-functional organizations.The ideal candidate is comfortable in a highly technical, fast-paced, and collaborative setting; is able to follow technical work instructions; and support the team through processing operations. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesAdhere to safety requirements, standards and procedures in all work locations.Final assembly and test of the Kuiper satellites using various ground systems in a clean-room and Electrostatic Discharge (ESD) controlled environment.Verify satellite health using computer-controlled equipment to command and monitor satellite telemetry.Execute work assigned individually and/or with the team to meet production schedule. Use precision calibrated tools – torque wrenches, micrometers, and calipers.Use electrical test equipment tools -- multi-meters, breakout boxes, and harnesses.Perform overhead crane lift operations and use pallet jacks and forklifts for hardware movement.Perform work according to engineering drawings and technical work instructions.Check and inspect work after completion to ensure engineering and quality standards are met per the drawing and work instruction requirements.Collaborate with leads, peers, and engineers to improve processes and activities.Perform other duties, as assigned, to ensure an efficient, safe and effective work environment.Able to obtain and maintain licenses, and/or certifications as required by job responsibilities (i.e. forklift, crane, electrical).Mentor new and junior team members, as needed.Willing to work overtime and weekends as required.Shift schedule is nominally 5 days/week, 8 hours/day but may vary depending on production/launch schedules.Must be willing and able to perform extended travel up to 25% annually, either domestically or internationally as business needs demand.A day in the lifeThe processing technician will meet with their team leads to understand objectives for the day. They will be processing satellites with mechanical and electrical ground support equipment per work instructions provided by engineering. They will document completed work and report non-conformances to their leads and engineering as they occur. Periodically, they will perform maintenance on the ground and facility systems supporting satellite movements. They will be expected to cross train with all other launch operations work areas, including mechanical areas, to support work surges and travel to other launch sites.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONSBasic qualifications :• High school diploma, GED, or equivalent experience.• 3+ years of experience in spaceflight hardware testing and assembly.• Ability to work effectively in a collaborative team environment.• Able to obtain and maintain a US Passport & must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention.• Ability to pass Kennedy Space Center background check. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The success of Kuiper depends on the quality, reliability, cost, integration, throughput, and security of the products that you deliver. If you seek a fast-paced, dynamic environment; if you thrive on solving difficult problems where resolutions have high impact; and if you love the challenge of building something from scratch, then this role will be an ideal next career step. To be successful you need to be highly motivated and detail oriented while showing the highest standards of execution.Export Control Requirements: • Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.• Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.Key job responsibilities - Can apply a deep understanding of a broad range of tools, equipment, and handling machinery to accomplish your daily tasks effectively and efficiently - Upholds all safety requirements in all zones and work locations of responsibility- Assists in the development of new and junior team members and adheres to standards and procedures- Independently execute and prioritize work to meet production schedules- Integration and test of the Kuiper satellite and various complex sub-assemblies in a clean-room and Electrostatic Discharge (ESD) controlled environment- Rigging and critical lifts of bulky, sensitive flight hardware - Able to obtain and maintain licenses, operator permits, and/or certifications as required- Use precision calibrated tools – torque wrenches, multi-meters, optical inspection devices, micrometers and calipers- Read and interpret engineering drawings and technical documentation- Perform work according to procedures, specifications, and test instructions- Run functional and environmental testing on units, including some basic troubleshooting operations- Use computer software programs for controlling tests- Check and inspect your work after completion to ensure engineering and quality standards are met per the drawing and work instruction requirements- Collaborate with manufacturing engineers to develop and document activities, including continuous improvement opportunities- Perform other duties, as assigned, to ensure an efficient, safe and effective work environment- Willing to work overtime and weekends as required- Shift schedule will vary, depending on production/launch schedules- Must be willing and able to perform extended travel up to 25% annually, either domestically or internationally as business needs demandExport Control Requirements: • Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.• Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.A day in the lifeThe Processing Technician will lead work to ensure junior technicians complete tasks and ensure procedures are adhered to and work is completed during quality and operations on flight hardware integration processes. This position requires skill and experience in a variety of areas, including mechanical assembly, propellant loading, rigging, electrical checkouts and satellite troubleshooting. In short, you will be responsible for a majority of the most critical tasks to process & integrate the Kuiper satellite for launch, ensuring high quality, workmanship and safety standards are adhered to on a daily basis.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS• High school diploma, GED, or equivalent experience• 1-2+ years of experience in mechanical or electrical hardware assembly, test, and/or installation• Able to obtain and maintain a US Passport & must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention• Ability to pass Kennedy Space Center background checks ...

We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.Key job responsibilitiesConduct quality audits on individual workflows and units delivered by Data AssociatesCoach and calibrate Data Associates co-located at your site to improve performanceProvide detailed insights on Data Associate-level quality and identify root causes of issuesPerform manual reviews to validate automated quality measurement systemsDocument and report quality findings accurately and efficientlyPerform audits to support deep dives and escalations as neededMaintain strict compliance with quality standards and proceduresWork closely with Quality Audit Managers to improve processes and implement best practicesContribute to continuous improvement initiatives within the quality assurance teamBASIC QUALIFICATIONSExperience in Machine Learning/Data Labeling operationsStrong analytical and problem-solving skillsExcellent attention to detailStrong communication skills in Business EnglishExperience with quality management tools and systemsAbility to work in strict compliance with internal guidelinesUnderstanding of data annotation and quality metricsProficiency in Excel and data analysis toolsAbility to work effectively in a team environmentAdaptability to changing priorities and workloads ...

MULTIPLE POSITIONS AVAILABLECompany: GOODREADS LLCPosition Title: UX Designer III Location: San Francisco, CAPosition Responsibilities:1. Own design experiences that serve all consumers while contributing to a design system.2. Design ways to bring Amazon programs like Prime, Kindle Unlimited, and Audible to Goodreads in a way that delights our customers.3. Create user-centered designs that incorporate customer feedback, user research, data, market trends and technical constraints.4. Create flows, wireframes, design mockups, rapid prototypes to effectively conceptualize, prove out, and deliver on exceptional product experiences.5. Own the design direction for our customer centered products and craft, pitch, and validate long-term design strategies.6. Drive user research projects to develop the understanding of the customer and validate design choices before and after development.7. Advocate for design by sharing your work and presenting cross-functionally, while being able to precisely articulate design rationale.8. Partner with product management and engineering teams to define roadmaps and prioritize requirements.9. Develop scalable and flexible design frameworks to maintain clean and simple designs and customer interactions.10. Give and solicit feedback from other designers to continually raise our bar for quality.11. Telecommuting is permissible40 hours / week, 8:00am-5:00pm, Salary Range $176,446/year to $211,600/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:A Bachelor’s degree, or foreign equivalent, in Graphic Design, Engineering, Interaction Design, or a related field, followed by 7 progressively responsible years of experience product design, user experience design or related occupation. Have a portfolio of work showcasing design competencies and process.Must have experience with each of the following:1. 1 year of experience working with a design system.2. 1 year of experience designing for consumer-facing and ad-supported products.3. Any amount of experience with design and prototype tools, including Figma, Sketch, InVision, Photoshop, Illustrator, and InDesign.4. Any amount of experience designing cross-surface (Desktop, Responsive, iOS, Android, Emails).#0000 ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.In this role you will be a key member of the team creating enterprise applications needed to design, build, and operate the organization’s business services. You will own and operate ERP systems critical to Project Kuiper. Our ideal candidate is highly autonomous, strong knowledge of SAP functional and technical modules, organizational and time management skills and has a successful track record of delivering large-scale engineering projects. The desire and ability to work in a fast paced, collaborative environment is essential.Key job responsibilities• Lead and create business requirements and accurately translate them into functionality • Functionally architect Cognitus/SAP modules that support both commercial and Government requirements• Clearly articulate benefits in business language• Integrate Cognitus/SAP systems with corporate applications and other related Kuiper systems while ensuring Controlled Unclassified Information (CUI) protection• Engage business sponsors and contribute to their targeted business outcomes• Identify solution gaps and develop gap closure options• Present complex information to stakeholders and teams in a clear and appealing manner • Manage ambiguity and create accurate project effort estimates and articulate risks throughout the lifecycle.• Recognize implications of business strategy changes• Provide functional leadership and mentorship to development and support teams• Oversee customization and configuration of Cognitus and SAP applications to meet business needs• Stay abreast of new features and enhancements to optimize utilization of SAP technologiesExport Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.A day in the lifeThis is an excellent opportunity to join Amazon's world class technical team working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative programs.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science or a related field, or relevant work experience- 5+ years of experience as SAP functional architect- 6+ years of SAP experience with Delivery of an end-to-end design and implementation as the main focus- 3+ years experience in analyzing, creating system specifications, and developing tests and implementing business solutions utilizing SAP technologies ...

Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as class or other employment during the Amazon work day.Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video & Amazon MGM Studios is seeking dynamic and self-motivated MBA interns to work hard, have fun and make history with us this summer. Product Marketing Manager (MBA Intern): The Product Marketing Manager (MBA Intern) will identify business opportunities and developing strategic recommendations through data analysis and stakeholder interviews. This may include defining marketing measurement benchmarks for Owned & Operated channels, requiring collaboration with Business Intelligence, Prime Video, and Channels teams to enhance marketing reporting and performance measurement. The intern will analyze audience behaviors, collaborate with product and BI teams to advocate for improvements, and regularly share insights with key stakeholders to inform product marketing strategies.US Programming MBA Intern: The intern will report directly to the Sr. US Release Strategy Manager who works across the US Prime Video marketplace. The intern will help with cross functional deliveries to senior leadership and gain exposure to multiple lines of the business. Each day is different, and while some days may be more admin heavy, others will be focused on listening on calls, learning more about the programming process, and meeting with internal stakeholders.Marketing Finance Strategist MBA Intern: This Intern will create a comprehensive marketing performance tracking system, integrating data from multiple channels. They will develop a user-friendly budget tracking system, performance analysis models, and interactive dashboards to visualize marketing spend and impact. The project involves analyzing historical data, identifying efficiency opportunities, and proposing optimization strategies. The internship will conclude with a presentation to stakeholders, offering recommendations for improved budget tracking and operational enhancements in marketing.Creative Strategy MBA Intern: The Creative Strategy & Planning team sits at the intersection of strategy, creative development, programming and operations, providing insights, tools, and processes that drive the studio’s decision-making. This internship offers a unique opportunity to work with the studio responsible for delivering Prime Video’s US/Global Original films and series, including breakout hits like The Boys, Fallout, The Idea of You, and The Summer I Turned Pretty, and many more. The intern will collaborate with creative leaders and cross-functional partners, manage the development pipeline for Streaming Originals, and deliver key projects for senior leadership. This hands-on experience will provide insights into the creative lifecycle of films and series.Key job responsibilitiesThe Product Marketing Manager (MBA Intern) will identify business opportunities and developing strategic recommendations through data analysis and stakeholder interviews. This may include defining marketing measurement benchmarks for Owned & Operated channels, requiring collaboration with Business Intelligence, Prime Video, and Channels teams to enhance marketing reporting and performance measurement. The intern will analyze audience behaviors, collaborate with product and BI teams to advocate for improvements, and regularly share insights with key stakeholders to inform product marketing strategies.The US Programming MBA intern will manage both short-term and long-term projects. Daily responsibilities include maintaining the release calendar, analyzing audience demographics per title, and proposing cross-business solutions. The intern's main project will focus on optimizing slate programming to meet US audience needs and balance service requirements with customer preferences.The Marketing Finance Strategist MBA intern will develop a comprehensive, user-friendly system for analyzing marketing performance across all channels, including Creative Advertising, Media, Social, Influencer, Partnerships, and Events. This involves building performance analysis models, creating interactive dashboards to visualize marketing spend and impact, and analyzing historical data to identify efficiency opportunities. The role includes proposing strategies to optimize marketing workflows, assisting with reports and presentations for key stakeholders, and supporting the Marketing Operations team in daily activities and special projects.The Creative Strategy MBA intern will play a key role in supporting Prime Video Studios (PVS) leadership. This will involve producing executive development reports across Film and TV verticals to ensure data integrity, developing comprehensive pipeline presentations to provide visibility into upcoming projects, and preparing high-impact global slate presentations showcasing the upcoming streaming Originals. The intern will work closely with the Studios team to deliver insightful analytics and presentations that inform strategic decision-making.BASIC QUALIFICATIONS• Have an expected graduate date between December 2025 – September 2026• Be able to work 40 hours/week and commit to a 12-week internship• Currently enrolled in an MBA or equivalent master’s level program at the time of application ...

Amazon Web Services is looking for a Systems Program Manager to manage configuration, act as an subject matter expert (SME) on capabilities, and serve as a primary point of contact for their third party cloud-based construction management software.The Systems Program Manager will need to be detailed, flexible and take strong ownership of a global user base, including system functionality and process implementation. The successful candidate will be obsessed with internal and external system user groups, responsible for scoping and driving implementation of system functionality to the global team. They will be able to work independently to prioritize, craft, and execute deliverable as well as effectively work with partner teams that impact their primary user group.This role is part of the Data Center Capacity Delivery organization that is diverse, positive, exceptionally talented, driven and responsible for the design, construction and operation of industry leading data center facilities. They will need to excel at managing multiple priorities and learning the pain points of their primary users, being able to execute system implementation effectively across subject matter experts with a broad range of disciplines and/or cultural or regional differences. The ideal candidate operates effectively in an ambiguous environment and drives structure without constraining business objectives. They have a demonstrated track record of managing multiple projects and driving them to completion. Because the person in this role will influence global team members, they will also need to be highly collaborative and able to influence without authority while also being able to work with significant autonomy.The Systems Program Manager will be responsible for leading and driving global initiatives that empower global construction to operate more efficiently and effectively. This includes establishing system mechanisms that enable teams to consistently deliver against defined standards, globally; managing system standards and enhancements for global internal and external users; auditing the team’s metrics to identify and address trends or issues; and supporting the introduction of new technology that enables greater efficiencies within the construction management life cycle.The software product, overall, is intended to provide a single platform for collaboration between AWS teams and external groups to deliver some of the most technical, cost-efficient and fast paced data center construction projects in the world. The Systems Program Manager will be responsible for: · Managing existing and new system configuration of a third-party construction management software, providing support to global internal and external system users. · Acting as SME on capabilities of the construction management software. · Working with global teams to implement systems and process improvements. · Utilizing team metrics to identify pinch points within current processes and implement solutions to address efficiency issues. · Working closely and effectively with the third-party software company to manage overall performance, including the identification, communication, documentation, implementation, and resolution of system related issues and enhancements. · Scoping and driving implementation of feature enhancements or improvements. · Providing primary point of contact and ownership of ongoing system implementation and functionality. · Developing, managing and reporting on system policies and compliance. · Creating and supporting large scale, cross company technical innovations/solutions for complex business problems. · Guiding and influencing people and processes in pursuit of the teams’ goals and objectives · Driving continuous improvements and documenting best practices post launch. · Monitoring user adoption post-training / implementation and own user satisfaction.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 7+ years of project, program or product related professional experience. - 5+ years experience acting as a SME and primary point of contact for a global system through in person and virtual methods in multiple countries. - 3+ years experience with design and construction management software tools such and/or project or workflow management software. - 3+ years experience with the full lifecycle of a software launch (kick-off, configuration, testing, user training, roll-out) or significant experience with portions of the lifecycle. - 5+ years experience communicating with users, other technical teams, and senior management to collect requirements, describe thought-out decisions and develop long-term strategy. ...

Amazon’s Transportation Risk and Compliance (TRC) team protects Amazon’s transportation businesses by implementing scalable risk management solutions that enable business growth. TRC is looking for a Sr. Risk Manager to drive Amazon's Department of Transportation (DOT) program. The ideal candidate will be an entrepreneurial, innovative leader who can deliver best-in-class regulatory compliance programs. This individual can digest regulatory requirements, assess Amazon’s adherence with respective requirements, drive alignment and prioritization with cross-functional leaders, and implement solutions to mitigate risk. In executing this role, you will partner with internal departments serving all of Amazon's transportation fleets (e.g., Amazon Air, Middle Mile, Last Mile, etc.) and external regulators and agencies. You will have a key role in guiding business policies, operating models, goals, and priorities. In doing so, you will employ subject matter expertise, strong judgement, calculated risk-taking, data-backed analysis, and bench-marking from industry experts. You will be at the cutting edge of legislative developments, and look around corners for potential opportunities or obstacles relevant to Amazon's fleets. You will analyze gaps in the company's infrastructure and propose solutions. As a regulatory leader, you will set a high bar across the team for regulatory accuracy, and show bias for action in developing creative solutions to improve Amazon's compliance. Key job responsibilities- Deep dive applicable State and Local DOT regulations to understand the regulatory risks they pose to Amazon’s transportation fleets.- Work cross-functionally with internal (e.g., business, compliance, public policy, legal) and external partners (e.g., regulatory agencies, outside counsel) to understand the regulatory risks and developments applicable to Amazon’s transportation fleets. - Influence teams to develop proper SOPs, KPIs, and strategy that help comply with any State and Local regulations impacting a specific Amazon business.- Develop and maintain subject matter expertise on applicable DOT regulations (e.g. FMCSA, FAA, etc.). - Manage decision-making with a data driven approach; design and monitor important KPIs and compliance metrics - Utilize strong judgement in prioritizing and balancing risk management concerns with corporate and organizational needs BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Experience with Department of Transportation (DOT) ...

Global Trade Services (GTS) is seeking a highly skilled, proactive, and detail-oriented Import Trade Operations Manager to join our team in Canada. The ideal candidate will possess extensive knowledge of Canadian import regulations, customs procedures, and trade compliance.This position is responsible for overseeing and managing all aspects of import trade compliance for Amazon's Canadian (CA) operations. The role focuses on import trade compliance, regulatory contacts, customs broker management, cross-border troubleshooting, exceptions handling, and interactions with Canadian Trade Regulators.Key job responsibilities1. Import Trade Compliance:o Ensure full compliance with Canadian import regulations and customs requirementso Develop and implement import compliance strategies and procedureso Stay up-to-date with changes in Canadian trade laws and regulationso Conduct regular audits to maintain compliance standards2. Regulatory Contacts:o Serve as the primary point of contact for Trade related government agencieso Lead communications and negotiations with regulatorso Prepare and present documentation for audits and inquiries3. Customs Broker Management:o Oversee and evaluate the performance of customs brokerso Ensure accurate and timely customs clearance for all importso Collaborate with brokers to resolve complex customs issues4. Cross-Border Troubleshooting:o Identify and resolve import-related challenges and bottleneckso Develop strategies to streamline cross-border operations and reduce delayso Manage and resolve complex import cases and exceptionso Develop standard operating procedures for handling non-routine import situationsBASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience in program or project management- Experience in program requirements definition, together with data and metrics leveraging to drive improvements ...

R2L is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of new selection to the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilitiesKey job responsibilities:* Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network* Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve variable cost and quality goals* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities* Developing Amazon best practices for internal operations* Leveraging analytics to support the future state of the businessThe Sr. Program Manager will also demonstrate:* Confidence operating in a highly ambiguous and iterative business space* High attention to detail including proven ability to manage multiple, competing priorities simultaneously* Willingness to challenge and influence big leaders* Ability to think strategically and execute methodically* Ability to work in a fast-paced environment where continuous innovation is desired* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases* Ability to clearly communicate data insights to others* Travel 20-30% to launch site locations across the USBASIC QUALIFICATIONS- 4+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Operations Technology Solutions (OTS) is looking for an experienced Customer Solutions Managers to join the Customer Success (CS) team. CS team is responsible for managing all unplanned / adhoc customer demand requests of OTS for its products and services. We are the leading edge and primary interface for internal Amazon customers seeking OTS products and services, and we relentlessly advocate on behalf of our customers to deliver upon their product and service needs.Key job responsibilitiesAs a Customer Solutions Manager, Tech in the OTS CS team, your key responsibilities and expectations are:• You are customer facing and will need to be able to work independently, seeking guidance as needed. • You will be expected to collaborate effectively with customer, partner or stakeholder teams to deliver difficult, cross-functional technical projects that accelerate migration and service / product adoption to meet customer needs.• You will work directly with OTS customers technology teams, partner teams, project managers in order to develop a full understanding of the services and supported third-party technologies our customers require of OTS. • You will need to develop a full understanding and advocate OTS products and services to our customers on behalf of OTS• You balance customer needs with engineering teams incorporating requirements into recommendations. • You may contribute to pre- and post-solutioning, forecasting and planning activities. • You recognize when a proposed design (e.g., solution, operating model, process, etc.) is too complex or risky and arrange additional reviews. • You have Solution Architect Associate certification. • You take the time to understand the larger business picture (i.e., customer experience, goals, business case, and priorities). • You dive deeply to validate customer requirements with their internal representatives (e.g., implementation teams) and identify program or information gaps. • You understand and can educate customers on product and/or service constraints, as well as benefits.• You ask the right technical questions to ensure appropriate trade-offs are made. • You negotiate priorities, helping customers and partner teams distinguish between what’s important and urgent. • You provide input for team documentation. You may provide input to internal product owners to prioritize new or improved capabilities based on customer feedback. • You accelerate progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating appropriately. • When appropriate, you advocate for service offerings and/or features that better serve customer needs. • You provide input for event documentation and may actively participate in said events (e.g., conduct workshops, presentations, etc.). • You work to optimize team processes to improve migration, customer adoption, and operational excellence. • You may participate in writing PR/FAQs and other program documents (e.g. narratives, provide input for OP1/2)• You take ownership of issues (even when outside your own domain), and either drive their resolution or ensure a clear hand-off to the right owner. • You drive accountability across internal teams. A day in the lifeEngagement and Tooling:Using our internal tooling, you will triage and evaluate unplanned customer demand requests of OTS, engaging with customers to ensure high quality demand requests. You will provide a first pass evaluation of their product / solution ask, seeking Principal Engineer / Solution Architect reviews for new or complex requests that impact upon multiple products, services or OTS teams (cross cutting programs). You will engage with Customers through dedicated Slack channels, emails and Office hoursCustomer Advocacy:As the primary interface for customers with demand requests for OTS products and services, you will relentlessly drive for transparency (through persistent updates and communication) and accountability (through clear unambiguous process and mechanisms with internal OTS teams for e.g. handovers). This translates to multiple syncs / meetings with customers, stakeholders and partner teamsCustomer Experience:Everything you do, is based on improving and maintaining high levels of customer satisfaction with OTS and its products and services. You strive to work backwards from customer feedback, sentiment and discover opportunities for improving processes, mechanisms or the products and services we offer.About the teamThe Customer Success team is one of 3 main elements of the OTS Customer Growth team (the other two being Customer Engagement (Planned Customer Demand) and Voice of the Customer). The team has members in Nashville and Austin, although we cater to a Global customer base. We are a growing team and function.BASIC QUALIFICATIONS• Experience leading complex, large scale IT/digital/business transformation programs • Experience in a customer facing role • Experience in and comfortable with navigating ambiguity. ...

Are you looking for a challenge? Would you like to use your engineering background to join the team supporting software applications that improve the global workplace? We're looking for talented and driven individuals to join us.Your problem resolving skill have a direct impact on people and will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You should have expert knowledge in large scale distributed system design and engineering best practices. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.Key job responsibilitiesPrimary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.BASIC QUALIFICATIONS- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

At AWS Professional Services, we are building a worldwide team of technical cloud computing architects to work on enterprise customer engagements around the world and helping our partners develop technical expertise and capacity supporting these customers. To help grow and scale this business, we are looking for an exceptional Sales Operations Leader for the Worldwide business, with strong operational, financial, collaboration, and communication skills. This individual will manage a large team (up to 70) of operations managers and will be accountable for multiple key business processes to ensure a great experience for customers, high productivity of all consultants, and efficient execution of business operations. Key job responsibilities - People Management: Ensure our global business operations team is staffed with exceptional talent and that they are coached and developed for professional success. - Opportunity Pipeline and Revenue Management: Deliver pipeline and revenue forecasting reviews to ensure efficient execution in the sales cycle. Scale processes and reporting for continued simplification. - Business Planning: Provide business analytics and insights that influences strategy/tactics/behavior. Establish and lead meeting cadences to drive short and long term business planning. Deliver a planning process focusing on operating models and establishing the right experiments to address long term opportunities and challenges. - Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, with an emphasis on process automation/elimination. - Collaborate with cross-functional teams including Sales, Finance, and Strategy & Operations to ensure all methodologies, policies, and procedures are scaling to meet the needs of the business. - Lead initiatives across Business Operations and contribute to ProServe scale globally.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONSBasic Qualifications: -15+ years’ experience working in a Professional Services Consulting or Sales organization. -Successful record of accomplishment driving strategy and operations. - Experience managing territory planning for sales organizations.-Track record of managing complex programs and projects for internal stakeholders.-Undergraduate degree in business, organizational leadership, or human resource management or equivalent.-Experience with SFDC or other CRMs, and working knowledge of Financial Force or other PSA platforms. -Strong communication and writing skills with experience in leading diverse remote teams. -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers with business insights, financial analysis, and forecasting. -Entrepreneurial, self-starting attitude and willingness to jump in and get things done. -Demonstrated experience proactively collaborating cross functionally to identify, diagnose, and solve problems. ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: DC Infra Eng IILocation: Seattle, WashingtonPosition Responsibilities:Produce Lifecycle Assessments of AWS Data Center global designs to quantify environmental impacts of our data centers. Understand the design and functionality of AWS data center globally. Work with Design Engineers, manufacturers, vendors, and contractors to identify designs, technologies and materials to reduce the carbon intensity in our current and next-generation AWS data center designs. Provide guidance to the Design Engineering teams for reducing carbon intensity in new data centers and support Field Engineering teams in evaluating upgrades to existing data centers. Integrate lower carbon options in building materials and systems into the AWS Basis of Design for current and next-gen data center design. Produce clear and concise documentation, such as detailed design specifications, white papers, and reports. Work on concurrent projects in multiple geographical regions and work with stakeholders across both technical and business functions. Interact with different teams responsible for all aspects of the data centers. Influence the development and implementation of sustainability practices in existing, new, and future data centers. Work on projects locally and globally.40 hours / week, 8:00am-5:00pm, Salary Range $116,800/ year to $160,000/year.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor’s degree or foreign equivalent in Architecture, Engineering, Building Sciences, Urban Design, or a related field and two years of experience in the job offered or a related occupation. Must have two years of experience in the following skills: 1) experience developing whole building lifecycle analysis models for the built environment; 2) professional experience in data center, mission critical, or high-performance building design; 3) experience facilitating goal-setting sessions, coordinating with all design disciplines and internal/external stakeholders to formulate and develop design objectives/strategies; 4) experience with evaluation and maintenance of the carbon impact of changes to Basis of Design, building prototype designs, and template specifications – as well as development of low-carbon alternatives and designs in architectural systems and components; 5) experience performing necessary modifications of drawings and specifications as construction projects progress; and 6) experience conducting site visits and progress meetings to observe construction and site activities. Partial telecommuting permitted; employees will be required to report to office multiple days per week. Some positions may require domestic or international travel. #0000 ...

Amazon is looking for a Senior Trade Compliance Program Manager (PM) to build import and export risk management solutions for growing international businesses in the Trade Operations space. The Senior Trade Compliance PM, is responsible for managing the strategy of a complex cross-functional risk program independently. As a leader within the Global Trade Services team, you will help develop and hire team capabilities, as well as mentor and train colleagues. You will manage the Trade Operations Program team, that works directly with internal teams from legal, logistics, supply chain, quality, engineering, as well as Amazon’s global network of trade and compliance teams. Key job responsibilities-Set processes for Broker Management activities and liaise with brokers and other participants in the supply chain on a daily basis.-Act as the main point of contact for regulators across the Trade space in North America.-Set objectives, and drive improvements to your space and quantify with metrics. -Partner with internal and external stakeholders including business teams, tech teams, public policy, trade, legal, and regulators to interpret and apply regulations. -Oversee the rollout of controls and audits, including testing and measuring their effectiveness. -Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.-Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.-Present organized plans to articulate the problem statement, the recommended solution, and milestones. -Identify timelines and owners, and drive progress at the appropriate speed to reduce risk.-Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. -Drive the best way forward and build consensus when confronted with discordant views. -Test assumptions by getting feedback from the right input providers across the company, and review metrics and benchmarks. -Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.-Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. A day in the lifeAs a People and Program Manager, you will manage escalations and meet with multiple stakeholders across different time zones to move business forward. About the teamThis position reports to the Americas Trade Compliance Operations Sr Manager in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.BASIC QUALIFICATIONS- 8+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

As the SAP Manufacturing Integration & Intelligence (SAP MII) developer, you will manage the design, development and implementation of SAP MII projects connected to Enterprise Systems that allow for the rapid development and production of Space Hardware. The implementation of these systems are critical to scalability and cost effective business operations. We are looking for candidates who thrive in a fast-paced, start-up like environment. To be successful you need to be highly motivated and detail oriented while showing highest standards of execution.You will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Review program codes and correct MII program errors. Maintain and update existing program codes as needed. Develop technical specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.Key job responsibilities• Build SAP ME and SAP MII based solution and handle all the deployment related activities. Build reports and deploy. Integration with ERP and Shop Floor Systems.• Active participation in Integration Test, User Acceptance Test and MES startup to ensure success and meet customer requirements.• Ensure that the deployed applications perform as per customer expectations and there are no performance issues• Building Proof of Concepts (POCs) using SAP ME and SAP MII as the service based on the business requirements• Lead the solution design and develop SAP MII applications to populate real and historical data extracting information from data sources Kepware, SAP S/4 HANA and shop floor systems (MII, Historian, etc.) for reporting and analysis.• Support improvement for areas including PP-PI, QM, MM, PM, PCo, and Scheduling.• Develop Web applications using SAP MII, PCo, Kepware, and SAP S/4 HANA• Develop Printing labels, Travelers documents, and purchase order receipt label, process order receipts, and shop floor forms in MII system.• Improve performance of the applications and servers through Performance tuning/sizing of servers, and changing the design and fine tuning the SQL queries.• Support various testing procedures (Unit testing, Integration testing, class room testing, shop floor testing).A day in the lifeYou will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Review program codes and correct MII program errors. Maintain and update existing program codes as needed. Develop technical specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Our team focuses on building Enterprise System Applications for manufacturing satellites. Your customers are Manufacturing, Operations and the Supply Chain teams at Kuiper.BASIC QUALIFICATIONS• 5+ years in an information technology role • 3+ years with SAP MII/ME• 3+ years implementation experience as SAP technical architect• 2+ years of solid Grasp of the fundamentals of operating SAP ERP. (RFC/ BAPI, ALE/ IDoc Settings), XML/ XPath/ Web Services• 2+ years of Transaction writing in MIIExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

Amazon Freight External Operation’s team is looking for a motivated Supply Chain Manager to lead in the management of daily freight movements for our Enterprise Shippers. Our mission is to provide the best in class operational shipper support the world of freight has experienced. We support our customers with the highest level of professionalism. We are looking for a dynamic leader to delight our customers in our ability to predict and adjust to their transportation needs. This is an exciting opportunity to join a growing team and change the world of freight.Key job responsibilitiesContinual, tactical communication with external customers (Shippers/Receivers, Vendors/Sellers) and internal customers (Sales, Retail, Finance, Product, Fulfillment Centers)Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as neededDevelop performance metrics to assist with driving business results.Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.Scoping business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we useUnderstand the business impact of the trends and make decisions that make sense based on available data.Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performedAuthor and present weekly findings and the variances to goals, and present these finding in a review forum.Propose improvements to our optimization software and other tools for ease of use as well as efficacy.BASIC QUALIFICATIONS- 3+ years of team management experience- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- 1+ years of supply chain experience- Experience defining program requirements and using data and metrics to determine improvements ...

Who are we?Do you want to be a part of a team building the next $100bn initiative? Are you interested in defining and creating the future of shipping? Our team is building a new, emerging business to solve some of the biggest customer pain points in the logistics industry globally.What will you do?We're hiring a Principle Product Manager who will own “capacity-aware pricing”. This role requires data chops, financial acumen, the ability to interface with science and product partners, and a desire to disrupt an old, slow industry with high-speed deep-intelligence driven pricing strategies. We believe that pricing can be a core differentiator for our market segment and we need you to bring it home. You’ll work closely with senior leadership across product, finance, legal, marketing, sales, and operations to hone your vision, and alongside our product, science, software, and business analyst teams to bring these ideas to life.Who are you?You should have a hands-on approach, operational inclination, solid leadership skills and the ability to build and leverage relationships across a wide stakeholder group to generate creative solutions to industry-level strategic problems. As this position involves regular interaction with senior leadership (VP+), you need to be comfortable communicating at that level while also working directly with various functional teams. The ideal candidate is analytical, resourceful, customer-focused and team oriented, with clear communication skills and the ability to build strong relationships with key stakeholders. You should be a strong owner, are right a lot, and have a proven track record of taking on end-to-end ownership of and successfully delivering complex projects in a fast-paced and dynamic business environment.Key job responsibilities• Work with finance and economists to hone our understanding of marginal costing• Work with operations and our product teams on requirements to integrate capacity-awareness into our pricing suite• Work with commercial and marketing to devise low/no-code iterative testing to identify product-market fit and scale quickly as we learn• Own metric creation and program performance (generally via Pricing-specific monthly and quarterly business reviews)• In region SOPs, training, audit, inspection, process improvement for your product• Expand into deeper structural analytics of our business and recommend additional improvements over timeAbout the teamThe revenue management team empowers our global business to find strategic harmony between growth and profit tradeoffs while seeking long term customer value. Our people and systems help identify and drive synergy between demand, operational, and economic planning. The breadth of our problems range from CEO-level strategic support to in-depth mathematical experimentation and optimization. Excited by the intersection of data and large scale strategic decision-making? This is the team for you!BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience ...

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.Amazon B2B Payments and Lending team is looking for a Sr. Portfolio Manager to join the Payments team to manage the credit performance of the North America Lending portfolio. The successful candidate will be a thought leader who can help build and scale a best-in-class credit management program. This candidate will be responsible for managing the Lending program from a risk perspective to solve small and medium-sized businesses' challenges getting the capital they need to grow their businesses while staying within a target loss rate. In this role, the candidate will drive credit policy changes and procedures and inform automated decisioning and monitoring systems based on the customer’s financials and credit worthiness. The ideal candidate should possess strong people and credit management skills, directly support continuous improvement initiatives, be highly analytical, resourceful, customer-focused and team oriented, with outstanding communication skills and the ability to build strong relationships with key stakeholders. Key job responsibilitiesThe primary responsibilities of this role include, but are not limited to:• Managing end-to-end credit strategy across customer lifecycle and through economic cycles and other shocks• Assist in defining policies and product features to support credit decisioning and monitoring• Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way• Partner with underwriting operations on complex credit decisions that require manual reviews or exceptions• Identify innovations and drive experiments that provide customers with a great payment experience• Identify, monitor and communicate the right metrics to measure decision quality and portfolio health• Participate in program operations, partner with product managers and contribute to team-wide improvement goals• Own relationships with Account Receivables to establish and manage loss mitigation and recovery processesBASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent- Experience in commercial credit risk management- Working knowledge of SQL and Python, and experience in processing complex datasets from multiple sources- Clear examples of demonstrated judgment and strategic insight- Experience managing complex projects with multiple stakeholders- Analytical and problem-solving skills, including the ability to recognize non-obvious patterns- Strong communication skills, both written and verbal- High attention to detail and desire to roll up sleeves and solve problems at root cause- Effective time management, prioritization, and organizational skills ...