Corporate Operations

Amazon MGM Studios Distribution is seeking a Sr Manager, Revenue Enhancement & Insights to lead the effort in utilizing advanced analytical solutions to drive revenue generation through insights about our customers and their behaviors . The successful candidate will collaborate with the sales/distribution, marketing and technology teams to design and develop next generation intelligence and research capabilities to support data-driven decision making and optimize financial performance.Key job responsibilities* Lead data collection and oversee the ETL pipeline for SVOD, AVOD, and FAST services.* Develop and manage KPIs to assess the effectiveness of sales team efforts across 80+ local and global services.* Manage forecasting projects and deal analysis, especially for high-value and ambiguous deals related to AVOD/FAST, stacked rights, and key clients.* Create and refine best practices for OTT analysis, including SVOD, AVOD, FAST, Catch-Up using first-party (1P) and client viewership data.* Train the analytics and research team on methodologies and review all analyses produced.* Stay informed about market dynamics, industry trends, regulatory changes, and service/channel needs to identify growth opportunities and challenges.* Analyze title, territory, and media trends to propose strategic actions for leveraging core competencies and innovating.* Establish partnerships with analytics leaders and senior stakeholders across the organization to access data resources and organizational insights.* Act as a Subject Matter Expert (SME) bridging the third party (3P) Distribution business and the 1P platform perspectives.* Simplify and present complex concepts to various teams to ensure understanding and alignment.* Provide dashboards, tools, and resources to support sales teams and help maintain competitiveness.* Mentor each team member.About the teamAmazon MGM Studios Distribution oversees the third party monetization of Amazon Studio’s titles, as well as MGM new release and library movies and series such as film franchises James Bond, Rocky and Creed, and series The Handmaid’s Tale, Vikings, and Fargo.BASIC QUALIFICATIONS• Bachelors degree in a quantitative field or MBA with a strong data-driven business development background or equivalent experience • 10 years of experience in the entertainment industry, with expertise in distribution windows and streaming viewership data.• 8+ years of experience in data analytics, with a proven track record of extracting meaningful business insights.• Knowledge of advertising metrics and reporting for AVOD and FAST services.• Proficiency in SQL with the ability to write and troubleshoot queries.• Proficiency with Excel and common business intelligence/analytics/visualization applications (Tableau, Microstrategy, Qlik etc.) ...

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As a Data Engineer, you will develop data pipelines, datasets, manage data infrastructures, build automated BI services to support strategic planning within Amazon Shipping. BASIC QUALIFICATIONS- 1+ years of data engineering experience- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Knowledge of distributed systems as it pertains to data storage and computing- Experience with data modeling, warehousing and building ETL pipelines- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell) ...

At AWS Professional Services, we are building a worldwide team of technical cloud computing architects to work on enterprise customer engagements around the world and helping our partners develop technical expertise and capacity supporting these customers. To help grow and scale this business, we are looking for an exceptional Sales Operations Leader for the Worldwide business, with strong operational, financial, collaboration, and communication skills. This individual will manage a large team (up to 70) of operations managers and will be accountable for multiple key business processes to ensure a great experience for customers, high productivity of all consultants, and efficient execution of business operations. Key job responsibilities - People Management: Ensure our global business operations team is staffed with exceptional talent and that they are coached and developed for professional success. - Opportunity Pipeline and Revenue Management: Deliver pipeline and revenue forecasting reviews to ensure efficient execution in the sales cycle. Scale processes and reporting for continued simplification. - Business Planning: Provide business analytics and insights that influences strategy/tactics/behavior. Establish and lead meeting cadences to drive short and long term business planning. Deliver a planning process focusing on operating models and establishing the right experiments to address long term opportunities and challenges. - Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, with an emphasis on process automation/elimination. - Collaborate with cross-functional teams including Sales, Finance, and Strategy & Operations to ensure all methodologies, policies, and procedures are scaling to meet the needs of the business. - Lead initiatives across Business Operations and contribute to ProServe scale globally.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONSBasic Qualifications: -15+ years’ experience working in a Professional Services Consulting or Sales organization. -Successful record of accomplishment driving strategy and operations. - Experience managing territory planning for sales organizations.-Track record of managing complex programs and projects for internal stakeholders.-Undergraduate degree in business, organizational leadership, or human resource management or equivalent.-Experience with SFDC or other CRMs, and working knowledge of Financial Force or other PSA platforms. -Strong communication and writing skills with experience in leading diverse remote teams. -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers with business insights, financial analysis, and forecasting. -Entrepreneurial, self-starting attitude and willingness to jump in and get things done. -Demonstrated experience proactively collaborating cross functionally to identify, diagnose, and solve problems. ...

This is a full-time role and we offer our team the flexibility of a hybrid work schedule. We value in-person collaboration and time spent face-to-face. Please note: Position is based in Tempe, AZ. Hybrid setting with 3 days in office required. (Remote exceptions not available) Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist within the Account Health Support (AHS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. Position Description: Account Support SpecialistLocation: Tempe, AZLanguage Requirements: English and Spanish Shift Requirements: Sunday-Saturday Training: 8 week instructor-led onsite training with option for hybrid work schedule post on boarding. AHS Specialists provide dedicated support to third-party Sellers. We eliminate frustration and consult with Sellers on best ways to address opportunities for their business on Amazon’s e-commerce platforms. The objective of this role is to deliver sustainable results that improve Sellers performance, while aligning to Amazon requirements. We use Standard Operation Procedure and judgment to provide guidance to Sellers on complex cases. The successful AHS Specialist will have a high degree of soft-skills, the ability to empathize with others and capable of succeeding in a fast-paced environment. AHS Specialist will also be analytical and customer service-oriented. The AHS Specialist will be required to engage in frequent written and verbal communication with Sellers, department management, risk analysts, other company associates, and third-parties to accomplish goals. The AHS Specialist will be required to contact Sellers by phone and email. Up to 70% of the day could be inbound and outbound phone contact. The successful AHS Specialist will be able to redirect difficult conversations as the Specialist engage with pre-suspension and post-suspension level Sellers who are in poor standing. Summary of Responsibilities - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers’ issues. - Maintains a positive and professional demeanor always portraying the company in a positive light while effectively managing sensitive issues. - Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. - Liaises with other departments as required to resolve Seller’s issues and questions.BASIC QUALIFICATIONS- 1+ years of customer service experience- Experience with Microsoft Office products and applications- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in payments or e-commerce ...

Amazon’s Transportation Risk and Compliance (TRC) team protects Amazon’s transportation businesses by implementing scalable risk management solutions that enable business growth. TRC is looking for a Sr. Risk Manager to drive Amazon's Department of Transportation (DOT) program. The ideal candidate will be an entrepreneurial, innovative leader who can deliver best-in-class regulatory compliance programs. This individual can digest regulatory requirements, assess Amazon’s adherence with respective requirements, drive alignment and prioritization with cross-functional leaders, and implement solutions to mitigate risk. In executing this role, you will partner with internal departments serving all of Amazon's transportation fleets (e.g., Amazon Air, Middle Mile, Last Mile, etc.) and external regulators and agencies. You will have a key role in guiding business policies, operating models, goals, and priorities. In doing so, you will employ subject matter expertise, strong judgement, calculated risk-taking, data-backed analysis, and bench-marking from industry experts. You will be at the cutting edge of legislative developments, and look around corners for potential opportunities or obstacles relevant to Amazon's fleets. You will analyze gaps in the company's infrastructure and propose solutions. As a regulatory leader, you will set a high bar across the team for regulatory accuracy, and show bias for action in developing creative solutions to improve Amazon's compliance. Key job responsibilities- Deep dive applicable State and Local DOT regulations to understand the regulatory risks they pose to Amazon’s transportation fleets.- Work cross-functionally with internal (e.g., business, compliance, public policy, legal) and external partners (e.g., regulatory agencies, outside counsel) to understand the regulatory risks and developments applicable to Amazon’s transportation fleets. - Influence teams to develop proper SOPs, KPIs, and strategy that help comply with any State and Local regulations impacting a specific Amazon business.- Develop and maintain subject matter expertise on applicable DOT regulations (e.g. FMCSA, FAA, etc.). - Manage decision-making with a data driven approach; design and monitor important KPIs and compliance metrics - Utilize strong judgement in prioritizing and balancing risk management concerns with corporate and organizational needs BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Experience with Department of Transportation (DOT) ...

Do you want to help Earth’s most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon’s brand?In this role, you will develop, manage, and execute Amazon’s transportation compliance audit strategy for the LATAM Last Mile business. You will collaborate with Risk and Compliance Managers and own assessment of transportation models for potential compliance risks. As Amazon is continuously developing new transportation models, you will partner with transportation business leaders to proactively identify compliance regulatory business opportunities and propose innovative approaches and risk mitigation strategies for solving them. In this highly visible role, working closely with Amazon’s transportation leaders, legal, tech, and 3P companies, you will apply your knowledge of operations and internal controls to a diverse set of risk areas. As a senior leader, you will leverage experience from these engagements, as well as existing and planned regulations to create and influence Amazon transportation policies and audit programs. You will be comfortable dealing with ambiguity and enjoy working on different problems every day.This position requires the ability to travel periodically.Key job responsibilities- Growing and evolving the LatAm Last Mile TRC audit strategy.- Ensuring transportation compliance awareness and policy positions of Amazon’s business models internally, within local industry associations, and to other relevant stakeholders.- Working collaboratively and transparently with senior business leadership, legal, and technology teams to ensure alignment between core business priorities and transportation compliance priorities.- Developing and leading the end-to-end audit management program from risk identification to executive reporting, including aligning on remediation and / or enforcement mechanisms.- Developing a working knowledge of the operational processes and controls in place that support all compliance programs.- Assisting with linking policies, standard operating procedures, internal controls, monitoring, and reporting with the goal of improving operations, compliance policies, and risk management.- Seeking opportunities and anticipating challenges/obstacles our transportation programs could face as the global business and regulatory landscape evolves.- Leading and developing a team of risk assessment managers. Mentoring your staff, helping them develop their skills, encouraging new professional experiences, and satisfying their career goals.- Communicating project issues and statuses in a concise, compelling, and professional manner to business partners and leadership executivesA day in the lifeThe Principal Risk Manager will work collaboratively with business stakeholders, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions. The Principal Risk Manager executes using a broad set of skills that range from high-level strategic thinking to deep dive analytical problem solving. The individual exemplifies high judgment, effective decision-making, innovative thinking and a strong customer focus, along with excellent writing skills, succinctly communicating complicated issues in compelling business terms.About the teamTransportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon’s transportation businesses across 16 regions. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.BASIC QUALIFICATIONS- 10+ years risk management, audit, legal, compliance or similar discipline.- BA or BS in business, economics, operations, accounting, finance, policy, IT, or related field.- 10+ years team leadership experience.- Bilingual in Spanish and English. Proficient in reading, writing and speaking in both languages. ...

As we continue to expand our ability to provide extraordinary, human-centered primary care services across the country, the teams that support the providers and frontline teams are growing as well. We are seeking to hire an Access & Capacity Planning Manager responsible for partnering with operational and clinical leaders to ensure our members receive best-in-class access to care across all of our markets and service lines. Reporting to the Senior Manager of Strategic Operations, you will build and automate capacity plans that support our teams through rapid growth and change. Specifically, you will drive projects that address patient access, capacity planning, strategic forecasting, and workforce planning. You are an analytical problem-solver with an eye for detail, who can also effectively communicate how those details fit into the bigger picture to team members across the organization. Driven by continuous improvement, you love identifying creative solutions to complex problems, and have demonstrated persistence in accomplishing objectives regardless of circumstance. Experience integrating quantitative and qualitative information to draw accurate solutions will be important to your success. Naturally at ease with cross-functional partners, you are able to work collaboratively across multiple teams, and are comfortable with shifting priorities, styles, and work environments in an exciting, evolving role. If you are passionate about solving problems related to access and capacity planning, have stellar project and program management skills, and want to make a tangible impact on how we deliver care to our patients, we would love to hear from you!Key job responsibilitiesManage Nationwide Clinic Capacity- Develop and manage operational capacity models for short and mid-term planning. Create plans and tools to enable operations to identify and manage dependencies and risks. Seek opportunities to evolve toward automation.- Empower senior operations leaders to make informed decisions about their workforce, capacity, deployment, hiring and schedule design to accurately support patient demand.- Drive and Monitor Cost of Care Initiatives while partnering and aligning with Financial Planning. - Develop tools to track initiatives, dependencies and mitigation plans to increase capacity, demand and decrease cost of care.Manage Access SLAs- Support local leaders in optimizing staffing plans and deployment to meet service line standards (SLAs), panel management models and patient demand- Drive operational strategies, including pilots, utilize experimentation as necessaryIdentify & Drive Demand Opportunities- Support long-term growth by collaborating with corporate, clinical and tech teams, prioritizing and driving thought leadership around Access.- Develop demand forecasting model in coordination with growth, financial and data science teamsProduct Innovation- Hands on work with data scientists and analysts to automate capacity and demand planning and forecasting models.- Identity opportunities to integrate and automate features of demand and capacity processes into core systems.BASIC QUALIFICATIONS- 5+ years of direct experience in quantitative research or analysis- 3+ years in workforce planning, capacity management, supply chain or related fields- 3+ years in program & project management- 3+ years building forecasting and/or planning models in excel or other more advanced tools- Background in mathematics, statistics, computer science, engineering, economics, operations research or related field- Working fluency in SQL- Familiarity with other scientific and scripting - languages such as Python or R and familiarity with technical systems to deploy production models- Experience translating key performance indicators and recommendations to senior leaders- Strong commitment to exceptional customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment ...

As a programmer/analyst on this team you will be responsible for executing technical tasks with our sprint teams. The ideal candidate will have a strong technical background and able to develop code using a modern software language and have a desire to expand their technical capabilities.The ideal candidate must be detail oriented, have strong verbal and written communication skills and strong organizational skills.Key job responsibilities· Software configuration changes· Finding and fixing software bugs· Developing automated unit and integration tests· Assist with QA testing and software launches· Improve operational metrics and alarms on production services· Develop scripts/run queries to deep dive operational issues. Migrating applications to new AWS datacentersAbout the teamThis team will be responsible for migrating applications on AWS from one datacenter to another and supporting large updates across our systems BASIC QUALIFICATIONS•Bachelor's in Computer Science, Mathematics, Management Information Services or related field with 0 - 5 years of experience •Knowledge and ability to learn scripting languages such as SQL, Perl, Python, or Ruby •Ability to learn and write code in C, C++ or Java •Ability to understand functional/technical specifications and analyze data •Strong organizational and problem solving skills with great attention to detail, including the ability to track multiple test executions simultaneously and synthesize the results ...

Alexa is Amazon’s groundbreaking voice service designed for voice interactions. We believe voice is the most natural interface for interacting with technology across many domains. We are looking for a Team Manager to join our Information Data Operations (IDO) team in Los Angeles.As a Team Manager, you will develop and manage Data Associates to support our speech and language technology. You have a passion for data, efficiency, accuracy, and coaching and developing others. You will lead a team of Data Associates and partner closely with Program Managers, Business Intelligence Engineers, and Knowledge Engineers to ensure data quality and project demands are maintained week over week. Key Responsibilities: - Manage job assignment of Data Associates on a day-to-day basis, monitoring performance on job adherence, volume, and quality - Support hiring and training of new Data Associates - Deliver high-quality work under tight deadlines - Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a regular basis - Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities - Track quality and utilization metrics - Provide regular formal and informal feedback to Data Associates - Identify and help implement process-related improvements- Adapt quickly to keep up with changing project conventions and new projects About the teamInformation Data Operations (IDO) is a team of Data Associates and support staff who help make Alexa smarter and drive efficiencies for stakeholders. We do this by increasing the number of questions Alexa can answer, by improving the overall quality of the answers Alexa serves, and by providing stakeholders high-quality data to make informed, data-driven decisions.BASIC QUALIFICATIONS - Bachelor’s degree - 1+ years of work experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.Key job responsibilities- Assist in the composition and maintenance of SOP's in a rapidly changing startup environment- Mentor, lead and develop a team of technicians with a focus on Safety, People, Quality, Planning and Sustainability everyday- Analyze inventory location reports to improve data integrity with negative inventory, duplicate locations, unavailable locations and inaccurate inventory quantities - Provide direction to inventory personnel in day to day solutions to systematic issues - Work with engineering to disposition stagnant and obsolete inventory - Work with process planning to maintain accurate unit of measure issues - Eliminate inventory issues by supporting inventory personnel in day to day system issues- Perform random audits to validate shelf-life storage, inventory accuracy, kit auditing process, traceability and unique locations - Interface with receiving, outbound coordinators, quality, planners, procurement, and other related departments to resolve problems relative to inventory accuracy - Work with material management and quality to resolve traceability issues - Responsible for maintaining the integrity of material that is return to stock - Maintain integrity of all inventory locations- Perform adjustments to Inventory to support finance requirements- Daily receiving of material to stock new inventoryA day in the lifeWe’re hiring a Lead Process Technician who will leverage their logistical, analytical, and manufacturing knowledge to support Project Kuiper by working with engineers and quality to maintain the integrity of the material life cycle. In this role you’ll function as the focal point for inventory transactions in support of Systems Applications and Products (SAP) testing requirements and perform physical and cycle counts of inventory. You’ll also identify areas for improvement, perform root cause analysis of escapes and missed targets, and use data to drive process improvements, identify blockers, and provide solutions.BASIC QUALIFICATIONS- High school diploma or equivalency certificate- 2+ years of experience in an inventory or analytical role- 2+ years of experience working with SAP/ERP systems- Ability to lift 50 pounds unassisted- Lifting, standing, climbing, bending, grasping, sitting, pulling, pushing, stooping, stretching, and carrying are generally required to perform the functions of this position- Ability to work all required shift hours, including overtime, and weekends, as needed- Expected shift start is 6 AM to 9 AM, shifts may change or vary due to business need ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DEV CENTER U.S., INC.Position Title: System Development Engineer IILocation: SEATTLE, WashingtonPosition Responsibilities:Build tools that automate and streamline processes to make fleet operations more efficient. Respond to large scale events involving these fleets. Diagnose and fix critical software and system failures. Serve as a mentor and resource to other engineers and assist in training new engineers. Provide first line of defense daytime support for operational tickets for all software development teams within the organization. Propose, drive and implement technical solutions for automation, efficiency and scalability. Partner with the software development teams to support corporate infrastructure systems and perform database queries (SQL) using Window, Linux or Unix based operating systems and SQL Server databases. Provide support and technical consultation to Amazon internal customers.40 hours / week, 8:00am-5:00pm, Salary Range $164,624/year to $174,800/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Master’s degree or foreign equivalent degree in Computer Science, Engineering, Statistics, Mathematics, or a related field and one year of experience in the job offered, or as a Systems Administrator, or a related occupation. Employer will accept Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Statistics, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered, or as a Systems Administrator, or a related occupation as equivalent to the Master’s degree and one year of experience. Must have one year of experience in the following skill(s): supporting large-scale, multi-tiered, multi-threaded, distributed software applications, tools, systems, and services; experience with programming languages such as SQL, PowerShell, Perl, Bash, Python, PHP, or Ruby; supporting and maintaining database servers such as MySQL, Oracle, or equivalent database; and troubleshooting systemic problems in a Windows, Linux, or Unix based environment. Partial telecommuting permitted; employees will be required to report to office multiple days per week. Some positions may require domestic or international travel.#0000 ...

The TRC Department of Transportation (DOT) team is seeking a high performing Senior Risk Manager to support Amazon regulated transportation programs in a rapidly growing and complex global environment. The Senior Risk Manager will work closely with compliance leads and business partners to develop mechanisms and program controls to meet regulatory requirements and reduce risk for Amazon's over the road operations worldwide. The ideal candidate will be an analytical leader who demonstrates high judgment and experience with complex regulatory frameworks and enforcement programs. The individual will have strong communication skills and ability to support cross-functional stakeholder groups across all levels of the organization. The ideal candidate takes initiative and drives efficiencies across their portfolio, demonstrates ownership and independence in developing and delivering goals, and remains agile in managing change.Key job responsibilities- Develop and maintain mechanisms that support Amazon's motor carrier operating authorities. - Build relationships with internal TRC and transportation business teams and support cross-functional mechanisms that support timely regulatory filings and reports.- Deliver regulatory guidance to Amazon transportation businesses and internal stakeholders to support compliance with DOT regulations and policies.- Succinctly convey complex problems in easy to digest terms for all stakeholders, using data to support your analysis and conclusions.- Deliver strategies to improve our compliance programs that consider and balance stakeholder deliverables and critical path items.- Communicate clearly and succinctly (writing and verbal) to a wide variety of audiences and business leadership.- Demonstrable excellent communication skills (written and verbal).A day in the life- Apply DOT knowledge to business planning, escalations, external and internal audits and monitoring, risk assessments, roadside inspections, and associated compliance initiatives.- Research relevant government legislation, regulations, and guidance (e.g. FMCSA, FAA, etc.) to build subject matter expertise and improve program policies.- Support legal, regulatory, and law enforcement inquiries relating to our transportation programs.- Develop standard operating procedures to support growth of our compliance program and regulated businesses.- Build and maintain program performance and compliance metrics and provide written compliance narratives for compliance and business leaders to support continuous improvement and planning.- Scale transportation knowledge, mechanisms, and learnings cross-functionally through training and development of new or improved compliance resources.About the teamTransportation Risk Compliance (TRC) protects all of Amazon’s transportation businesses, implementing scalable risk management solutions to enable business growth. The DOT Program team supports Amazon regulated transportation businesses in managing our motor carrier authority, understanding and evaluating risk, and enhancing our regulatory compliance programs. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Who are we?Do you want to be a part of a team building the next $100bn initiative? Are you interested in defining and creating the future of shipping? Our team is building a new, emerging business to solve some of the biggest customer pain points in the logistics industry globally.What will you do?We're hiring a Principle Product Manager who will own “capacity-aware pricing”. This role requires data chops, financial acumen, the ability to interface with science and product partners, and a desire to disrupt an old, slow industry with high-speed deep-intelligence driven pricing strategies. We believe that pricing can be a core differentiator for our market segment and we need you to bring it home. You’ll work closely with senior leadership across product, finance, legal, marketing, sales, and operations to hone your vision, and alongside our product, science, software, and business analyst teams to bring these ideas to life.Who are you?You should have a hands-on approach, operational inclination, solid leadership skills and the ability to build and leverage relationships across a wide stakeholder group to generate creative solutions to industry-level strategic problems. As this position involves regular interaction with senior leadership (VP+), you need to be comfortable communicating at that level while also working directly with various functional teams. The ideal candidate is analytical, resourceful, customer-focused and team oriented, with clear communication skills and the ability to build strong relationships with key stakeholders. You should be a strong owner, are right a lot, and have a proven track record of taking on end-to-end ownership of and successfully delivering complex projects in a fast-paced and dynamic business environment.Key job responsibilities• Work with finance and economists to hone our understanding of marginal costing• Work with operations and our product teams on requirements to integrate capacity-awareness into our pricing suite• Work with commercial and marketing to devise low/no-code iterative testing to identify product-market fit and scale quickly as we learn• Own metric creation and program performance (generally via Pricing-specific monthly and quarterly business reviews)• In region SOPs, training, audit, inspection, process improvement for your product• Expand into deeper structural analytics of our business and recommend additional improvements over timeAbout the teamThe revenue management team empowers our global business to find strategic harmony between growth and profit tradeoffs while seeking long term customer value. Our people and systems help identify and drive synergy between demand, operational, and economic planning. The breadth of our problems range from CEO-level strategic support to in-depth mathematical experimentation and optimization. Excited by the intersection of data and large scale strategic decision-making? This is the team for you!BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience ...

Amazon Corporate Security’s (ACS) Prototype Security team is seeking a Kuiper Security Operations Manager who is able to manage physical security policies, access management and intellectual property (IP) protection best practice implementation for the Amazon Project Kuiper team. Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. Come join us on this exciting program!This position is responsible for protecting Kuiper IP through the management of an access control program that meets regulatory compliance while also building an audit function to drive accuracy. This position is responsible for ensuring that these processes are up-to-date and align with corporate, business and government security requirements. This position involves working closely with broader Amazon Corporate Security team, Kuiper Security partners, trade and compliance teams, as well as all lines of the Kuiper program.Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. This position will report to the Amazon Corporate Security, Regional Prototype Security Sr. Manager. Key job responsibilities• Develop and set the strategic direction of Kuiper's risk-driven, regulatory compliant access control program• Establish and maintain policies for access request assessment and auditing• Provide thorough and detailed oversight of daily support to Kuiper site related issues such as access issues, trouble tickets, visitor access and citizenship verifications• Partner with cross functional security peers to develop and implement appropriate policies to meet the needs of the Kuiper business teams• Design and approve training programs for stakeholders on access management and compliance• Partner closely with developers, investigations team, program managers, and other operational teams and partner organizations to identify and document security issues that can be addressed by shared infrastructure and procedures• Work closely with ACS Regional and Area Security Managers to understand security issues at the site level and promptly escalate any impact to the Kuiper Security program team• Work cross functionally with peers in Legal, Hardware, Supply Chain Ops, Trade & Compliance, EHS, Kuiper business, and Security to establish scalable access management and audit processes• Actively evaluate, analyze, and use metrics collected to proactively inform programmatic needs and policy decisions• Proactively audit and identify security gaps within the program at Kuiper locations• Dive deep into US Government requirements to help ensure compliance with ITAR, EAR and NIST standards• Continually foster strong cross-functional relationships to drive business engagement and execution of security objectives and goals• Able to lift up to 50 pounds, stand/walk for several hours a day, and be able to frequently push, pull, squat, bend, and reach, all with or without reasonable accommodationExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS• 4+ year experience in facility/corporate security management, law enforcement, risk management, legal, or related industries• Ability to work in an in-office environment, physical presence in the office in Seattle, WA / Redmond, WA is required• Domestic and international travel may be required (10% of time) ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: Technical Program Manager IIILocation: Arlington, VirginiaPosition Responsibilities:Develop a roadmap to achieve in-house controls monitoring and alarming in 100% of AWS’ data centers. Translate business requirements into technical specifications for internal software teams to implement new features for data ingestion, visualizations, and alarm types. Partner with teams to drive on-time delivery of requested features. Develop and roll out a standard onboarding process to include cloud-based monitoring and alarming, from initial data center contract agreements through customer usage. Develop automated metrics and checks to ensure the process is followed. Work with data center design and deployment teams to roll out new requirements and onboarding changes. Work with internal design teams to include data requirements for future data centers. 40 hours / week, 8:00am-5:00pm, Salary Range $148,700/year to $201,200/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Project Lead, Product Manager, Software Engineer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and five years of experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) managing large cross-functional programs across an organization; and (2) experience in core program management including: managing scope, quality, communications, and risk and critical path management. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.B2B Payments and Lending’s Credit Strategy and Operations team is looking for a smart, motivated, and analytical Credit Risk Analyst to join our underwriting and portfolio management team. The successful candidate will have a deep understanding of underwriting and related systems, as well as portfolio risk management experience. This role involves high judgment decision making, use/creation of risk analytics, the ability to analyze customer financials, complex underwriting, and management of SLAs. The successful candidate will have a strong desire in innovating processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment.This role will report into the NA Credit Operations Manager based in Seattle, WA.Key job responsibilities• Underwrite medium-to-large credit applications;• Evaluate portfolio risks across WW portfolios, monitoring and creating risk metrics;• Improve processes to increase efficiency and improve risk mitigation across WW markets;• Contribute to and build underwriting/credit strategies across the portfolio and individual customer sub-segments;• Assist in defining policies and product features to support automated and manual credit decisioning and monitoring• Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way• Review complex credit decisions that require manual reviews or exceptions• Participate in program operations, partner with product managers and contribute to team-wide improvement goals• Manage relationships with key stakeholders and partner with cross-organizational teams on high priority initiatives.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe team is responsible for making decisions on Amazon Business (AB) customers’ eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management.BASIC QUALIFICATIONS- Bachelor’s degree in Business, Finance, Economics or Equivalent Experience.- Robust analytical and excel skills, including the ability to be hands-on and dive deep into details, identifying root cause and propose solutions.- Results-oriented: Proven track record of on-time project delivery for impactful, cross-functional initiatives.- Minimum 4 years of experience in credit risk, underwriting and/or commercial lending.- Ability to interpret key business financial statements/information.- Experience in change management and driving adoption of new tools, processes, and decision support (i.e. scaling).- Experience creating new credit policies and SOPs.- Strong attention to detail and excellent problem-solving skills.- Able to build positive business relationships and work collaboratively with cross-functional teams.- Demonstrated ability to manage multiple projects, prioritization, planning and task delegation. ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: HW Commodity Specialist IILocation: Seattle, WashingtonPosition Responsibilities:Execute strategic plans that improve service, productivity, and quality, and align with the overall organization vision. Develop and implement systems of accountability to ensure ongoing, measurable performance improvement. Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of the supply chain activities. Prepare and present detailed data-driven business reviews to senior leadership, focused on supply chain risk management. Drive strategic supply chain risk reviews and mitigations with internal teams. Integrate across teams to maintain continuity of supply while minimizing supply chain risks. Build solutions and administer supply chain risk management that enable senior leaders to make critical business decisions.40 hours / week, 8:00am-5:00pm, Salary Range $94,861/year to $139,100/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor’s degree or foreign equivalent degree in Supply Chain, Business, Engineering, Finance, or a related field and three years of experience in the job offered or a related occupation. Must have three years of experience in the following skill(s): (1) experience in program, project, or product management; and (2) working with data, analytics, and analytical tools such as Excel, SQL, or Tableau. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

Amazon Privacy Services is committed to maintaining and advancing the trust of our customers. Our team is focused on advancing this commitment and raising the bar on our Amazon products and services through privacy, compliance, security, trust, and regulatory engagement. We are looking for a seasoned IT Auditor or Privacy Practitioner to help us lead and conduct our Audit & Oversight program. This role has impact across critical areas of Privacy and similar compliance areas.Key job responsibilities1. Audit Execution: * Support the audit lifecycle for Customer Trust and Privacy areas, specifically risk and control assessments, control validation testing and reporting * Complete control validation testing and communicate results within defined deadlines* Experience with identifying risks and controls in complex IT Conduct comprehensive end-to-end audits and control assessments in complex IT environments * Ability to define and write controls with no or minimal oversight* Clearly and concisely write audit work-papers* Continuously evaluate and improve audit procedures for efficiency and effectiveness* Ability to identify and leverage analytic techniques to support control validation efficiencies, effectiveness and continuous monitoring 2. Risk Assessment and Analysis: * Perform thorough risk assessments against existing regulations, policies, controls, and products * Identify potential control gaps, providing actionable insights and recommendations * Monitor key risk indicators (KRIs) to identify and resolve anomalies3. Communication and Reporting: * Draft and communicate audit findings and valuable recommendations to senior management* Track audit findings and perform testing to ensure audit finding remediation.4. Stakeholder Management and Collaboration: Build and manage effective partnerships with internal business stakeholders while providing independent control assessment services. * Maintain relationships and support engagements with external auditors BASIC QUALIFICATIONS 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Bachelor's degree or equivalent Experience handling confidential information Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent Experience assessing complex system, IT Operations or advising on the implementation of Privacy regulations Proven ability to work with high levels of ambiguity Experience managing, analyzing and communicating audit results and findings to management ...

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As a Senior Business Intelligence Engineer, you will develop datasets, dashboards, reports, and visualizations using BI tools, and provide data-driven recommendations to support strategic planning within Amazon Shipping. Additionally, you will deliver across planned projects that will improve overall cost and profitability for the business.About the teamInclusive Team CultureWe’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.Key job responsibilitiesData Management and Integration: Collect, process, and manage large datasets from various sources, ensuring data accuracy, consistency, and accessibility.Data Analysis: Analyze complex data sets to identify trends, patterns, and insights that can inform business decisions.Reporting and Visualization: Develop and maintain dashboards, reports, and visualizations to present data insights in an understandable and actionable format.Stakeholder Collaboration: Work closely with stakeholders to understand their data needs, provide data-driven recommendations, and support strategic planning.Tool and Technology Utilization: Utilize and stay updated with the latest BI tools and technologies to enhance data analysis and reporting capabilities.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: Data Center Controls EngineerLocation: Hayward, CaliforniaPosition Responsibilities:Troubleshoot and perform Root Cause Analysis or Corrective Action for Control Systems for AWS data centers. Apply controls fundamental concepts, practices and procedures to manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) in operational AWS Data Centers. Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. Provide technical assistance and support to internal customers during the life cycle of the data center. Provide technical support to in-service data centers. Work with critical data center equipment including Generators, Uninterruptible Power Supplies, Switchgear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, Air Handling Units, Computer Room Air Handling/Conditioning Units, UPS, CRAH, and CRAC. Drive practical constructability standards in design documentation. Perform constructability reviews of electrical and mechanical designs associated with the construction of new data centers.40 hours / week, 8:00am-5:00pm, Salary Range $112,091/year to $239,300/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Master’s degree or foreign equivalent degree in Mechanical Engineering, Electrical Engineering, Construction Management or a related field and one year of relevant experience as a Data Center Controls Engineer, Technical Operations Engineer, Controls Engineer, or a related occupation. Must have one year of experience in the following skill(s): Working on the design, commissioning, or construction of data centers, mission critical facilities, or equivalent center/facility delivery; Experience with installation, configuration, or servicing, of electrical, mechanical, or hardware products using at least one of the following: Siemen’s Apogee, Schneider Electric’s PowerLogic, Schneider Electric’s StruxureWare, Rockwell Automation’s FactoryTalk, Tridium’s Niagara, or Eaton’s Forseer; and Experience in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements. Partial telecommuting permitted; employees will be required to report to office multiple days per week.#0000 ...