Buying, Planning, & Instock Management

Amazon Canada's Hardlines team is seeking a self-driven Vendor Manager candidate. Vendor managers work directly with vendors to improve value, selection and convenience for customers across their business. They play a critical role in managing strategic and established brands to drive profitability and topline performance for their category.The ideal candidate would have the following skills:- Strong oral and written communication- Project and stakeholder management- Proven ability to multi-task- Quantitative analytics- Detail Oriented- Thrives in ambiguity and fast-paced environmentThe candidate will use customer obsession and analytics to inform creative solutions to drive their business. The Vendor Manager will have the opportunity to engage with multiple internal teams to optimize product line performance for key manufacturers (vendors) on Amazon.ca. They will utilize strong communication skills to collaborate with internal cross-functional partners, such as site merchandising, buying, pricing, inventory management, operations, online marketing, and finance to drive performance for our Amazon.ca vendor partners.This position provides the candidate an opportunity to execute analytical deeps dives that help inform category growth strategies and initiatives. In addition to gaining vendor management experience, this candidate will have exposure in driving category growth. Amazon.ca Vendor Managers get the unique opportunity to work at the most innovative online retailer, while developing strong functional skills in online merchandising/marketing, buying, planning/forecasting, pricing, and business analytics.Key job responsibilitiesThis role is responsible for leading key categories and brand relationships in PC for Amazon.ca and driving growth of the business. It includes building strong vendor and brand relationships, contract negotiations, selection and catalog, inventory optimization, forecast generation, product launches, pricing, and conducting detailed analysis to identify opportunities to drive growth for the vendor and Amazon.ca. As the P&L owner, you will also work cross functionally with other product, marketing, and operations teams across Amazon to raise the bar on customer experience. BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- 4+ years of doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing or e-commerce experience- Bachelor's degree- Experience driving internal cross-team collaboration- Experience with presentation, organization, and account/vendor management is preferred ...

Amazon’s mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate on behalf of a diverse and demanding global customer base. We are seeking a highly skilled, versatile, and strong Senior Procurement Manager, Procurement Innovation to lean a complex set of projects and initiatives and drive progress on key strategies.With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.The ideal candidate is a creative, demonstrated leader with strong ability to challenge ambiguity, superior analytical abilities with extensive experience in process improvement and digitalization in procurement / Source to Pay. Ideal candidates have extensive experience with process analysis, mapping AS/IS processes and define TO/BE by leading project teams.At the core of the position is to bridge the gap to the best-in-class Taxonomy solutions in order to solve the needs of internal Global Procurement Operations customers. This opportunity requires the excellent technical, problem-solving, and communication skills. This position involves regular communication with senior management on progress, risks and change control. Ability to steer extended cross-discipline virtual teams as well as project management and executive presentation skills are essential to this role.Key job responsibilities• Lead of a) strategy and intake b) program management and adoption and c) serial-life support and continuous improvement• Identify key business challenges to be solved through digitalization and map with best-in-class• Influence the overall GPO Capability Model strategy and long-term roadmap• Lead high-complexity end-to-end procurement innovation and programs: from identifying the key business challenges, designing the right mechanism of change and delivering the desired strategic outputs and business objectives• Design an iterative process of development, adoption and inspection and identify areas of improvement for next iteration• Lead change management and adoption of the new process or SOP across the procurement function and business stakeholders• Regular communication with senior management on progress, risks and change control• Key metrics: customer experience, efficiency, adoption...BASIC QUALIFICATIONS- Bachelor's degree- Experience defining and executing program requirements- Experience being responsible/leading large and complex negotiations- Experience in supply chain- Process mapping experience (AS-Is and To-BE)- Risk and Gap identification ...

Location for this position can be New York City or Arlington, VA.We are looking for a curious, customer obsessed, driven and creative individual to join the Amazon Fresh vendor management team. The Vendor Manager will engage directly with multiple internal teams to optimize the assortment for key vendors and brands. You will utilize a wide range of skills and work across major functional areas such as category management, pricing, inventory management, operations, marketing, and finance to drive the performance of strategic vendor partners at Amazon. You will own a wide SKU count for your vendors so that your work is varied and challenging.The candidate possesses experience in buying, marketing, and/or finance, with a track record of successful relationship management, strong analytical acumen, and experience generating and managing reporting and analysis. Great communication skills and understanding of Excel will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to deliver a successful result.Our environment is fast-paced, and requires someone who is flexible, detail-oriented, analytical, and comfortable working with multiple teams, vendors, partners, and management.On a day to day basis, you will: - Be the ‘business owner’ for your vendors and brands, working autonomously and possessing a complete understanding of internal and external variables that impact your vendors - Coordinate cross-functional teams, and communicate with internal and external partners, while meeting tight deadlines - Conduct financial analysis of business opportunities to meet and exceed revenue and profitability goals for your vendors - Analyze weekly and monthly vendor performance metrics and manage communication with internal and external stakeholders to hit financial targets - Provide input for your vendor and brands regarding promotional activity, space allocation, pricing, productivity analysis, and forecastingBASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using analytical specific tools such as Google Analytics, SQL or HTML ...

Shopbop is looking for an innovative, results-driven Merchandise Planner with an entrepreneurial spirit to drive high revenue growth. The Merchandise Planner will partner with the buying team to develop category strategy and execute against strategic plans to achieve financial targets. He/she will work to plan, analyze, and continually improve inventory strategy and profitability of the business . The successful candidate must be able to move beyond applying standard templates for solving problems, and support the team with creative, innovative ideas that are translated into actionable insights for the business. Core Responsibilities: - Partner with buyer to design seasonal and annual strategies by category and vendor. - Build financial plans in accordance with merchandise strategies to maximize profitability. - Drive decision making in season to achieve financial and strategic targets. - Manage inventory health, open-to-buy, item-level forecasting, and assortment planning. - Optimize sales and inventory productivity through analysis and plans that drive high impact decision making. - Forecast financials and related operational metrics. - Manage reporting, driving a high standard for analytical excellence. - Develop price reduction and exit recommendations with buying team. Other Responsibilities: - Plan and forecast reconciliation across type and category. - Envision the future and facilitate building it. - Train and develop team members.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 4+ years of supply chain, inventory management or project management experience- Bachelor's degree, or 3+ years of professional or military experience ...

The Production Planning Team (PPT) needs leaders like you to deliver the future of labor planning for our North America Customer Fulfillment Network (NACF). At Amazon, delivering great experiences for our customers is a top priority. The PPT is reinventing the way Amazon plans labor as our network continues to grow. We’re setting the bar high with new automated solutions including advanced modeling and machine learning to improve accuracy and efficiency of the process. You can be an owner of this innovation and stamp your place in history as a part of the world’s most customer centric company. To join us on this journey, we are looking for individuals with strong analytical and dive deep skills who will execute high-level network decisions that have an impact at a big scale. This is a high visibility role responsible for pioneering Amazon’s Production Planning Team process with the Planning and Execution (PLEX) organization. Key job responsibilities→ Work with FC and regional leadership team→ Build the foundation and implement an innovative model for centralized labor planning across NACF. → Deliver action plans for senior managers and directors, while being a trusted partner to these network leaders. → Leverage central teams (i.e. S&OP, Central Flow, Process Engineering) to drive process and operations execution improvements.→ Use data and bias for action to work through ambiguity and deliver results. A day in the life “If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!” “Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan”BASIC QUALIFICATIONS- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

The US Fashion team is looking for an experienced and entrepreneurial Vendor Manager to own Amazon’s relationships with several of the industry’s largest Watches & Jewelry brands. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Vendor Manager must be an effective leader and communicator in working with Amazon.com partners and vendors, as well as with internal groups such as buying, site merchandising, marketing, PR, finance, operations, and retail systems.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, and ability to 'think big' skills are musts. The Vendor Manager is an effective leader and communicator and a seasoned problem-solver with a keen sense of ownership. Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by working with suppliers to enhance our selection and maximize product availability.Key job responsibilitiesSuccessful individuals in this role will:· Think of themselves as business owners, who cultivate a deep understanding of all major inputs that drive long term performance (selection, price, availability, forecasting, operational excellence, marketing, mix)· Maximize Amazon’s flywheel by focusing on selection expansion and cost saving opportunities· Negotiate effectively with the industry’s largest vendors - manage supplier contracts, Annual Vendor Negotiation (AVN) strategy, marketing, and day-to-day relationships· Work with Program Managers to develop innovative ways of launching new features that improve the customer experience· Develop a thorough understanding for the industry, macro trends, and future trajectory· Communicate effectively across all levels of leadership, both internally and externally· Submit high quality work within tight deadlinesAbout the teamHere at Fashion & Fitness, we are inspired to never stop embracing our uniqueness for both our employees and our customers.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations where out of the box thinking is necessity. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr. Customer Success Mgr, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer(s) in your weekly call.• Educating a new contact at your Customer on how to better leverage Amazon tools and systems. • Deep diving and resolving an item buyability issue that was surfaced by your Customer. • Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s). • Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.• Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This role is posted for Santa Monica, CA, candidates selected can be located in any of our approved office locations: Seattle, Austin, or Arlington (HQ2)**BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. ...

Amazon.ca is looking for a bright, analytical, driven and customer-obsessed Vendor Manager for our Consumer Electronics business, supporting the Camera category. This individual will be responsible for own the strategic direction and management of key manufacturer (vendor) accounts.Vendor Managers utilize a wide range of skills and work across major functional areas such as site merchandising, buying, pricing, inventory management, operations, online marketing, and finance to drive the performance of strategic vendor partners at Amazon. This Vendor Manager will engage directly with multiple internal teams to optimize the product line for key manufacturers on Amazon.ca.This position offers a unique opportunity to work at the most innovative online retailer and to develop and build strong functional skills in online merchandising/marketing, buying, planning and forecasting, pricing, and business analysis. Vendor Manager roles are in the General Management career path at Amazon and offer opportunity for greater responsibility and advancement into a variety of roles including Merchandising, Vendor Management and Inventory Management.The ideal candidate will have strong oral and written communication skills, proven multi-tasking ability, and quantitative analysis.Our environment is fast-paced, and requires someone who is flexible, detail-oriented, and analytical.Key job responsibilitiesThis role is responsible for managing a brand/vendor on Amazon.ca and driving growth of the business. It includes inventory management, forecast generation, product launches, pricing, and conducting detailed analysis to identify opportunities to drive growth for the vendor and Amazon.caBASIC QUALIFICATIONS- 2+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using Excel and other business analytic tools ...

Come innovate with the Amazon Music team!About Amazon MusicAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.Our team is looking for a driven, strategic, customer-focused business leader with proven experience in event merchandise operations. This role will help to optimize the end-to-end processes and systems used to sell merchandise in-person, and online via Amazon supply chain systems. The Tour Operations Manager will be responsible for all aspects of live event revenue streams, inventory forecasting and management, facilitation of production & shipping logistics, live event sales oversight, and engagement with external vendor and touring teams. The successful candidate will have deep experience in event merchandise operations and must be a creative problem solver with the ability to maximize in-person and online sales. The candidate should feel comfortable dealing with ambiguity and working in a fast-paced, entrepreneurial environment. Live Event Tour Operations will report to the Head of Live Event Merchandise within the Amazon Music Merch team and will work closely with apparel production, shipping logistics, finance, vendor managers, marketing, and external teams to shape the live event strategy for Amazon Music. The candidate must have the leadership presence and communication skills to represent Amazon at all levels of our partners’ organizations. This role requires significant travel. Key job responsibilitiesKey job responsibilities• Act as a ‘business owner’ for assigned artist/vendor partners, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving operations and solutions to achieve live music merchandise business objectives• Assist with the development of product lines with production, vendor managers, merch companies, and artist teams • Oversee merchandise logistics, from production to point of sale• Forecasting and inventory management of events and business lines• Facilitate negotiations with external vendors to meet profitability goals • Vet on-site capabilities and onboard new systems and processes for operators• Hire, manage, and monitor independent contractors• Monitor shipping and logistics, and optimize in-stock and capacity to meet customer demand and financial goals across multiple systems• Onboard venues for post-event billing and operational systems• Innovate in-venue experience for artists and fansBASIC QUALIFICATIONS- 3+ years of with Excel experience- 4+ years of supply chain, inventory management or project management experience- Bachelor's degree, or 3+ years of professional or military experience ...

The Amazon Fresh Grocery team is looking for a highly skilled Senior Demand Planner to join our expanding team. The Senior Demand Planner will own medium-long term demand planning programs for our US business. They will be responsible for identifying, building out requirements, analysing, and launching programs, ensuring we have the highest quality forecasts for selection we sell instores and online. This requires someone with both excellent quantitative skills as well as the ability to manage a wide range of stakeholders. You should feel comfortable using data to build scalable systems and processes that allow our business to grow. Your expertise will drive innovation, efficiency, and lasting impact.The successful candidate will have a passion for analytics, thought leadership, tactical process development, and a willingness to move fast and experiment often. You should feel comfortable with ambiguity, have strong attention to detail, and be motivated by a fast-paced environment. You will be expected to be thoughtful in your pursuit of results and thrive in a high energy environment where tactical and strategic activities are driven in parallel.Key job responsibilities• Analyze forecast variance, dive deep to understand root cause, create bridges for forecast variance and present in business reviews.• Support Amazon Fresh strategic planning discussions.• Write documents and updates that communicate insights in a digestible manner to senior leaders.• Collaborate with Vendors, Category Teams, Marketing, Operations, and Finance teams, to establish a consolidated demand plan that meets topline goals.• Inspect demand forecasts critically and challenge assumptions from business teams.• Partner with internal teams to develop tools, automation, and process improvements.BASIC QUALIFICATIONS- 5+ years of with Excel experience- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- Experience communicating results to senior leadership- Experience leading process improvement, systems development, and project management ...

The Amazon Fresh Private BrandsGrocery team is looking for a Sr Supply Chain Manager based in Seattle WA or New York.Do you have a passion for consumers, branding, and food? Are you excited by the desire to build something new? Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? Amazon Fresh Private Brands (AFPB) is looking for a talented, driven and highly analytical leader with proven experience to drive process improvements and thought leadership in supply chain planning. You will join a high-powered, fun & collaborative work environment on the private brands team where you will help build and scale our business within both physical stores and online channels.The Sr. Supply Chain Manager, AFPB will be responsible for leading strategies to maximize customer experience, sales, margin and turns, as well as minimize risk of shrink. You will use data to influence others and build scalable systems & processes, rather than just addressing single issues. You will play a critical role in delivering the optimal customer experience by ensuring we have the right product quantities, in the right places, at the right time. To achieve this mission, you will work to continuously optimize our end-to-end supply chain with a focus on inventory health and strong execution of exceptional demand events (e.g. new item launches; promotional events; seasonal programs; and discontinuations).Key job responsibilitiesThe successful candidate must be highly organized and possess strong analytical and process design capabilities. They are able to self-manage competing priorities, driving both strategic and tactical activities in parallel, and possess strong written and verbal communication skills. Strong candidates will have knowledge in fundamental business principles and previous relevant experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- Experience communicating results to senior leadership- 5+ years of with Excel experience ...

In 2015, Amazon announced the launch of Amazon Business, a new marketplace on Amazon.com combining the selection, convenience, and value that customers have come to know and love from Amazon with new features and unique benefits for business customers. The Business Industrial and Scientific Supplies (BISS) team is looking for a Senior Vendor Manager (SVM) for Professional Medical category. The SVM will be responsible for managing a selection portfolio and end to end relationship with related vendors driving the topline performance and profitability for their business. The SVM is also responsible for managing the full scope of their category and vendor portfolio, including setting strategic direction, managing P&L performance and overseeing operational performance. Within strategic direction, SVM to identify offering gaps, key brands to onboard and customer experience to offer.He/She owns vendor relationships end-to-end, from signing new vendors, leading negotiations, managing promotional activities, and achieving operational or logistical objectives. The ideal candidate works effectively across various functional teams, including Amazon Business, marketing, sales, supply chain, compliance and legal. Strong candidates are results-oriented, entrepreneurial, can identify and successfully pursue category-relevant opportunities, and build internal processes to improve the supplier and customer experience. Strong candidates will be able to define initiatives objectives and roadmaps and drive ideas from conception to delivery.Key job responsibilitiesCUSTOMER FOCUS - Evaluates products and services to continually drive quality of customer experience - Aggregates and escalates industry trends; ensures team prioritizes customer obsession - Identifies opportunities to differentiate our customer experience from the competitionSTRATEGY - Develops long-term category and supplier growth strategies - Unlocks key product portfolio gaps through business development and/or negotiation - Provides recommendation on business opportunities and long-term strategy for multiple sub-categories VENDOR MANAGEMENT - Expands current vendor selection and secures new brand selection for multiple subcategories - Drives strategic negotiations to deliver top- and bottom-line category growth - Builds long-term relationships by creating value, identifying opportunities for growth, acquiring customers, and enhancing customer brand awareness - Increases vendor participation in strategic supplier go-to-market programs BUSINESS OPERATIONS - Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories. - Owns the Retail P & L for multiple subcategories; develops plans that drive revenue and margin improvement for the business - Creates strategic and prioritized vendor marketing plan that maximizes margin dollars and customer experience - Audits all elements of multiple subcategory businesses - Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts - Identifies scalable changes to the category that automate the product lifecycle management process - Works with internal technical, cross-category, and tech teams to drive multi-system process changes TEAM DEVELOPMENT - Holds team accountable for maintaining robust process documentation - Provides regular peer feedback and coaching - Implements Amazon’s best recruiting practices and continuously raises the bar for hiring#rediscoverretail #hardlinescareersBASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management- 3+ years of with Excel experience ...

Have a passion for driving change and innovation? Do you want to be a part of an area in Amazon focused on driving growth initiatives? Excited about a fast-paced environment where you get to define multi-year strategies, manage strategic relationships and negotiations, build new initiatives from the ground up, and ensure we're delivering against our strategy for a multi-billion dollar business?Amazon is looking for a Senior Vendor Manager who will have full P&L responsibility of the business category. The Senior Vendor Manager is constantly innovating on behalf of customers, and you will own the partnerships that get us to the right experience for our customers. You will shape the business trajectory using analytical horsepower, excellent business judgment, strong vendor management and negotiation skills, and standout complex problem-solving skills. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of the organization. The right candidates will be flexible, action and results oriented, have strong ownership mindset, and be comfortable working in ambiguity.You will shape the business to deliver the best experience for our customers. You will work closely with both internal and external partnerships to execute the strategy you develop. You will coordinate with tech teams, supply chain teams, marketing teams, and other business stakeholders across the company to bring your vision to fruition. You will monitor and react to customer needs and feedback.Candidates should have strong analytical abilities, comfort with ambiguity, a trust-but-verify mindset, high business judgment, strong influencing skills, a self-starter mindset, and a keen customer focus. This role requires skills at breaking down complex, high-level ideas into executable phases and juggling multiple competing projects and priorities. The ability to influence cross-functionally and across the organization, at all levels, will be absolutely critical to the success in this role.Key job responsibilities- Creates long-term category strategies that drive topline growth- Partner closely with operations, supply chain, marketing, advertising, finance, and product management to drive the business- Develops and implements action plans based on deep-dive analysis of input metrics- Drives customer and business opportunities to deliver long-term strategy for multiple sub-categories- Owns the relationship with strategic vendors, including negotiations to deliver top- and bottom-line category growth- Owns the Retail P&L for multiple categories; develops plans that drive revenue and margin improvement for the business- Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple categories- Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflictsBASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Amazon is looking for a Senior Vendor Manager to own highly strategic vendors in the dynamic Furniture business. Core responsibilities will include managing profitability, optimizing our sourcing strategy, and identifying growth strategies in an evolving landscape. The candidate should have experience in building strong relationships, driving significant top and bottom line results, and be comfortable managing multiple responsibilities within a fast-paced environment. They must have the leadership presence and communication skills to represent Amazon at executive levels. The candidate must also possess strong analytical acumen and be comfortable drawing metric-based conclusions by managing an extensive amount of data. This person needs to have a deep curiosity about how things work, and a passion for creating a world class shopping experience for our customers. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth, while also improving our customer experience and education. In addition, the Senior Vendor Manager must be an effective leader and communicator in working with Amazon internal groups such as in-stock management, site merchandising, marketing, PR, finance, operations, and retail systems.A Senior Vendor Manager is an effective leader and communicator and a seasoned problem-solver. A successful candidate should be able to define and drive long-term objectives and strategy for the business. They will be responsible for managing comprehensive selection across multiple large brands, developing collaborative marketing and promotions, and driving sales and margin improvements. The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are musts.Key job responsibilities- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets by executing annual and ongoing vendor negotiations.- Have a thorough understanding of the industry, business trends, events, and continually monitor both industry and competitor developments.- Maximize Amazon’s business and financial profitability through selection optimization and expansion opportunities.- Have an understanding of customer needs and use that knowledge to advocate for, and drive delivery of, improvements that provide Amazon customers with an unparalleled shopping experience.- Build vendor/brand relationships - be the primary point of contact for vendor selection on-boarding, escalations, and negotiations.- Coordinate across cross-functional teams and communicate with internal and external stakeholders, all while meeting tight deadlines.- Have a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business. This includes owning forecasting, analyzing, understanding, and reporting on the business.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Amazon is looking for a driven, customer focused, team-oriented, and analytical leader to join the US Home Team.The Sr. Vendor Manager will be responsible for the total P&L of a category within Home, setting the strategy for driving growth, creating strong partnerships with vendors, adding selection, managing category profitability, optimizing pricing, and delivering a disruptive customer experience. This includes identifying potential brand and product business opportunities, building direct relationships with key suppliers, negotiating contracts, terms & conditions, managing vendor setup and new item setup processes, working with suppliers to build comprehensive selection, developing collaborative marketing and promotions, driving sales and margin improvements. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Sr. Vendor Manager must be an effective leader and communicator in working with Amazon.com partners and vendors, as well as with internal groups such as central buying, site merchandising, marketing, PR, finance, operations, and retail systems.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are essential. The Sr. Vendor Manager is an effective leader and communicator and a seasoned problem-solver. #ReinventRetail BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

We are seeking an experienced, results-oriented Sr. Supply Chain Manager for the Home Improvement business who will thrive at solving complex supply chain and inventory management challenges.The Sr. Strategic Supply Chain Manager will be responsible for developing inventory sourcing strategies, improving cost-to-serve, and end-to-end business ownership of all supply chain processes from manufacturer to consumer. They will use data to influence others, invent, and build scalable systems & processes. They will play a critical role in delivering the optimal customer experience by ensuring we have the right product, in the right places, at the right time. Supply Chain Managers work to continuously optimize Amazon's supply chain by engaging with vendors to improve operational metrics and drive system and process automation with internal teams.Successful candidates will have exceptional data extraction and analytical capabilities, as well as strong written and verbal communication skills. They will have strong business judgement, good instincts, and the ability to think forward. They are able to self-manage competing priorities, and drive both strategic and tactical activities in parallel. They will be able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy. Key job responsibilities- Manage inputs that impact the customer experience while reducing costs and removing waste in the supply chain.- Define the operational strategy and contribute to the business growth and operations planning process for select vendors.- Adopt and tailor supply chain best practices to meet category and vendor needs.- Engage with strategic vendors to focus on improving operational supply chain performance.BASIC QUALIFICATIONS- 5+ years of with Excel experience- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- Experience communicating results to senior leadership ...

The Amazon Fresh Grocery team is looking for an Instock/Supply Chain Manager based in Arlington, VA. In this role, you will own developing plans and executing on initiatives that will support excellent inventory management, build an effective supply chain, and drive successful interactions with our partner teams. To be successful in this role, you should feel comfortable using data to influence others and building scalable systems and processes to allow us our business to grow. In joining this team, you will have the opportunity to both build and operate in an ambiguous fast-paced environment and will drive initiatives that improve sales, customer experience, and process improvement within retail and operations. The successful candidate must be highly organized, self-starting and possess strong data extraction and analytical capabilities. You must demonstrate passion for the customer experience. You must be results oriented and able to manage both strategic and tactical activities in parallel. Strong candidates will have knowledge in fundamental business principles and previous Retail experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy. Key job responsibilities- Work with internal stakeholders in category management, category instock, supply chain, operations, and product management to collaborate on supply chain improvement initiatives- Work with CPG manufacturers to prioritize our customer experience by optimizing the shared supply chain, reducing defects, and driving results- Enhance long-term relationships, working on cost to serve reductions and reducing vendor pain points- Identifying automation opportunities, improving non-automated processes, and building to scale.- Influence technical teams to drive adoption of standards and creation of tools to manage: inventory health, item-level forecasting, purchase order quality, vendor self-service, and supply chain operations- Developing plans that drive revenue and margin improvement with vendors- Build the tech roadmap with vendors and drive implementation of tech initiatives to improve forecasting, buying, reporting, and operations processes- Building and maintaining knowledge management toolsA day in the lifeNote: This role will require an ISM to be on-site at least 5 days/week in one of our Amazon Fresh stores/corporate offices.As an Instock Manager, you'll collaborate closely with top suppliers, internal vendors and other internal strategic partners, to enhance supply chains and under-the-roof operational excellence. Together you will be part of a professional environment that fosters growth, values insights, and empowers you to propel the future of e-commerce.About the teamOur inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.BASIC QUALIFICATIONS- Bachelor’s degree or 3+ years of professional or military experience. 3+ years of experience using Microsoft Excel.- Bachelors’ degree in Business, Finance, Mathematics, Engineering or a Supply Chain/Operations discipline. ...

We are looking for a curious, customer obsessed, driven and creative individual to join the Amazon Fresh vendor management team. The Buyer/Vendor Manager will engage directly with multiple internal teams to optimize the assortment for key vendors and brands. You will utilize a wide range of skills and work across major functional areas such as category management, pricing, inventory management, operations, marketing, and finance to drive the performance of strategic vendor partners at Amazon. You will own a wide SKU count for your vendors so that your work is varied and challenging.The candidate possesses experience in buying, marketing, and/or finance, with a track record of successful relationship management, strong analytical acumen, and experience generating and managing reporting and analysis. Great communication skills, understanding of Excel, and familiarity with SQL will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to deliver a successful result.Key job responsibilitiesOur environment is fast-paced, and requires someone who is flexible, detail-oriented, analytical, and comfortable working with multiple teams, vendors, partners, and management.A day in the life-Be the ‘business owner’ for your vendors and brands, working autonomously and possessing a complete understanding of internal and external variables that impact your vendors-Coordinate cross-functional teams, and communicate with internal and external partners, while meeting tight deadlines-Conduct financial analysis of business opportunities to meet and exceed revenue and profitability goals for your vendors-Analyze weekly and monthly vendor performance metrics and manage communication with internal and external stakeholders to hit financial targets-Provide input for your vendor and brands regarding promotional activity, space allocation, pricing, productivity analysis, and forecastingAbout the teamAmazon Fresh is a dynamic and innovative org, where we are passionate about revolutionizing the grocery shopping experience. We are a team of diverse group of talented professionals dedicated to reshaping how customers access and enjoy fresh, high-quality products. At Amazon Fresh, we embrace a fast-paced, entrepreneurial environment that encourages creativity, agility, and a commitment to delivering unparalleled service in the rapidly evolving world of online grocery. Together, we are building the future of convenience and customer satisfaction at the intersection of technology and everyday essentials.BASIC QUALIFICATIONS- 3+ years of account management, project or program management or buying experience- 2+ years of market research analyst, product manager, or equivalent experience- 2+ years of doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing or e-commerce experience- Bachelor's degree- Experience driving internal cross-team collaboration ...

The Canada retail team is responsible for owning the end-to-end experience for Amazon's Canadian customers. Amazon Canada is a fast-growing business where our business model is evolving with technology and industry trends. Vendor Managers work directly with vendors to improve value, selection and convenience across their business. They play a critical role in managing strategic and established brands to drive profitability and topline performance for their category.The ideal candidate would have the following skills and experience:· Strong oral and written communication skills· Proven ability to multi-task· Detail oriented· Thrives in ambiguity and fast-paced environmentThe candidate will use customer obsession and analytics to inform creative solutions to drive their business. The Vendor Manager will have the opportunity to engage with multiple internal teams to optimize product line performance for key manufacturers (vendors) on Amazon.ca. They will utilize strong communication skills to collaborate with internal cross-functional partners, such as site merchandising, buying, pricing, inventory management, operations, online marketing, and finance to drive performance for our Amazon.ca vendor partners.This position provides the candidate an opportunity to execute analytical deep dives that help inform category growth strategies and initiatives. In addition to gaining vendor management experience, this candidate will have exposure in driving category growth. Amazon.ca Vendor Managers have the unique opportunity to work at the most innovative online retailer, while developing strong functional skills in online merchandising/marketing, buying, planning/forecasting, pricing, and business analytics.Key job responsibilities• Defines the vision and business strategy for the category including North Star metric(s) and KPIs for measuring results• Manages category P&L and develops plans that drive revenue and margin improvements for the business • Develops vendor relationships inclusive of terms negotiations and growth focused initiatives• Drives broad adoption and provide an unparalleled customer experience• Devise clear frameworks for making day-to-day decisions• Lead execution of projects including building project plans• Drive commitments from internal teams including Marketing, Engineering, and Category Management• Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for subcategories. BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations where out of the box thinking is necessity. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr Customer Success Manager, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer(s) in your weekly call.• Educating a new contact at your Customer on how to better leverage Amazon tools and systems. • Deep diving and resolving an item buyability issue that was surfaced by your Customer. • Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s). • Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.• Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This role is posted for Seattle, WA, candidates selected can be located in any of our approved office locations: Austin, or Arlington (HQ2)**BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. ...