Vendor/Buyer Manager, Amazon Fresh

We are looking for a curious, customer obsessed, driven and creative individual to join the Amazon Fresh vendor management team. The Buyer/Vendor Manager will engage directly with multiple internal teams to optimize the assortment for key vendors and brands. You will utilize a wide range of skills and work across major functional areas such as category management, pricing, inventory management, operations, marketing, and finance to drive the performance of strategic vendor partners at Amazon. You will own a wide SKU count for your vendors so that your work is varied and challenging.The candidate possesses experience in buying, marketing, and/or finance, with a track record of successful relationship management, strong analytical acumen, and experience generating and managing reporting and analysis. Great communication skills, understanding of Excel, and familiarity with SQL will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to deliver a successful result.Key job responsibilitiesOur environment is fast-paced, and requires someone who is flexible, detail-oriented, analytical, and comfortable working with multiple teams, vendors, partners, and management.A day in the life-Be the ‘business owner’ for your vendors and brands, working autonomously and possessing a complete understanding of internal and external variables that impact your vendors-Coordinate cross-functional teams, and communicate with internal and external partners, while meeting tight deadlines-Conduct financial analysis of business opportunities to meet and exceed revenue and profitability goals for your vendors-Analyze weekly and monthly vendor performance metrics and manage communication with internal and external stakeholders to hit financial targets-Provide input for your vendor and brands regarding promotional activity, space allocation, pricing, productivity analysis, and forecastingAbout the teamAmazon Fresh is a dynamic and innovative org, where we are passionate about revolutionizing the grocery shopping experience. We are a team of diverse group of talented professionals dedicated to reshaping how customers access and enjoy fresh, high-quality products. At Amazon Fresh, we embrace a fast-paced, entrepreneurial environment that encourages creativity, agility, and a commitment to delivering unparalleled service in the rapidly evolving world of online grocery. Together, we are building the future of convenience and customer satisfaction at the intersection of technology and everyday essentials.BASIC QUALIFICATIONS- 3+ years of account management, project or program management or buying experience- 2+ years of market research analyst, product manager, or equivalent experience- 2+ years of doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing or e-commerce experience- Bachelor's degree- Experience driving internal cross-team collaboration ...

Vendor Manager, Amazon

Amazon's Canada team is seeking an experienced, enthusiastic, and creative Brand Specialist to join our Toys team, furthering our vision to make Amazon.ca the preferred toys destination across Canada. In this role, you will work directly with strategic vendor partners to develop their business on Amazon.ca. Your responsibilities will include developing and executing brand strategies, analyzing market trends and consumer insights, and creating sales plan. You'll monitor brand performance metrics, work cross-functionally with internal teams to enhance the toy shopping experience, and stay current with Canadian toy market trends. This position requires a balance of strategic thinking and hands-on execution to drive the growth of Amazon.ca's toy category in the Canadian market. Your creative ideas and analytical skills will be crucial in identifying opportunities for business growth and optimization, ultimately contributing to Amazon.ca's position as the go-to destination for toy purchases in Canada.Key job responsibilitiesKey job responsibilitiesThe Brand Specialist role on Amazon Canada's Toys team offers an exciting introduction to online retail and serves as a broad training ground for future success. This position involves working directly with strategic toy vendors to grow their businesses and optimize supply chains on Amazon.ca. The Brand Specialist will collaborate with multiple internal teams, including In-stock, Vendor Management, and Site Merchandising, as well as management to develop and execute strategies that grow and improve the toy product portfolio. Key responsibilities include managing vendor partnerships, enhancing performance indicators, optimizing supply chains, and contributing to site merchandising efforts to improve the overall toy shopping experience. This role requires an experienced brand manager capable of both strategic thinking and tactical execution, who can develop skills across various functional areas of e-commerce. The ideal candidate will balance long-term planning with immediate action, applying their expertise to grow the toy category on Amazon.ca while gaining valuable exposure to different aspects of the online retail business.A day in the lifeA day in the life- Acting as the ‘business owner’ for his or her vendors in their respective categories, possessing a complete understanding of internal and external variables that impact the business- Owning forecasting, monitoring, understanding and reporting on vendors, along with responsibility for driving strategic supply chain projects and promotions to achieve business objectives- Proactively negotiating costs, promotional opportunities, and other business inputs for the vendor — autonomously- Conducting pricing and ROI analysis and making recommendations for initiatives that optimize profit margin- Managing Purchase Orders and In-Stock analysis for the strategic brands- Optimizing the online presence and content of each product on the brand's portfolio- Developing and executing marketing plans in order to drive awareness and purchases for the brand- Driving cross-category initiatives to improve operational process and deliver resultsAbout the teamOur team has a strong culture of hard working individuals that value flexibility, ownership, and ability to create our own priorities. Success is driven by an ability to operate independently, while sharing learnings, wins, and misses across the team.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

Instock Manager, Amazon Fresh Grocery

The Amazon Fresh Grocery team is looking for an Instock/Supply Chain Manager based in Arlington, VA.In this role, you will own developing plans and executing on initiatives that will support excellent inventory management, build an effective supply chain, and drive successful interactions with our partner teams. To be successful in this role, you should feel comfortable using data to influence others and building scalable systems and processes to allow us our business to grow. In joining this team, you will have the opportunity to both build and operate in an ambiguous fast-paced environment and will drive initiatives that improve sales, customer experience, and process improvement within retail and operations.The successful candidate must be highly organized, self-starting and possess strong data extraction and analytical capabilities. You must demonstrate passion for the customer experience. You must be results oriented and able to manage both strategic and tactical activities in parallel.Strong candidates will have knowledge in fundamental business principles and previous Retail experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy. Key job responsibilities- Work with internal stakeholders in category management, category instock, supply chain, operations, and product management to collaborate on supply chain improvement initiatives- Work with CPG manufacturers to prioritize our customer experience by optimizing the shared supply chain, reducing defects, and driving results- Enhance long-term relationships, working on cost to serve reductions and reducing vendor pain points- Identifying automation opportunities, improving non-automated processes, and building to scale.- Influence technical teams to drive adoption of standards and creation of tools to manage: inventory health, item-level forecasting, purchase order quality, vendor self-service, and supply chain operations- Developing plans that drive revenue and margin improvement with vendors- Build the tech roadmap with vendors and drive implementation of tech initiatives to improve forecasting, buying, reporting, and operations processes- Building and maintaining knowledge management toolsA day in the lifeNote: This role will require an ISM to be on-site at least 5 days/week in one of our Amazon Fresh stores/corporate offices.As an Instock Manager, you'll collaborate closely with top suppliers, internal vendors and other internal strategic partners, to enhance supply chains and under-the-roof operational excellence. Together you will be part of a professional environment that fosters growth, values insights, and empowers you to propel the future of e-commerce.About the teamAbout the teamOur inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.BASIC QUALIFICATIONS- Bachelor’s degree or 3+ years of professional or military experience. 3+ years of experience using Microsoft Excel.- Bachelors’ degree in Business, Finance, Mathematics, Engineering or a Supply Chain/Operations discipline. ...

Sr. Category Manager, Frozen - Amazon Fresh Grocery, Amazon Fresh Grocery

Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? Amazon is looking for a customer obsessed, analytical and innovative individual to join Amazon Fresh Grocery as a Senior Category Manager. This role will own the P&L for some of the largest categories in Frozen. You will utilize a wide range of skills and work across major functional areas such as supply chain, marketing, merchandising, pricing and promotions to drive performance.The ideal candidate should have extensive buying experience as well as demonstrated ability to plan assortments independently, think strategically, analyze and interpret data, spot market trends, and collaborate with vendors. A detail-oriented and analytical mindset is a must along with a strong proficiency in Excel and a natural curiosity for the customer. You will be expected to thrive in ambiguous situations, take ownership of goals, and work in a fast-paced environment to deliver results. Much of this work will be cross-functional, working with internal and external stakeholders to ensure an optimal assortment. As a result, a collaborative attitude, great communication skills and a keen sense of initiative are critical to success. The ideal candidate is a self-starter who will take ownership of projects and business problems to drive successful results.Key job responsibilities• Plan the assortment for multiple categories, determining what items to put on our digital and physical shelves• Own the P&L for multiple large categories, hitting top and bottom line targets• Develop strategic relationships with new and existing suppliers to ensure early insight into new trends and products; early and exclusive access to new items; merchandising and promotions and competitive costs.• Develop category strategies, detailing what changes will be made to the categories over the next year and the direction you want to take the categories over the next three years• Plan endcaps, circular features, and other promotions in coordination with marketingBASIC QUALIFICATIONS- Bachelor's degree, or 5+ years of professional or military experience- 5+ years of with Excel experience- 5+ years of buying or category management experience ...

Vendor Manager - Pets, Amazon

Amazon Pets is looking for an entrepreneurial Vendor Manager who will play a critical role managing vendors and categories for the fast-paced and growing Pets category. The Vendor Manager is responsible for managing the full scope of their category and vendor portfolio, driving the topline performance and profitability for their business. They will analyze data to identify key brands to target, initiate long term relationships with brands’ senior management, resolve operational, logistical or business issues, and lead negotiations on Amazon’s behalf. They will leverage key metrics to develop customer insights to drive innovation, and will leverage these insights to drive vendor participation in marketing, merchandising and promotional activities in order to drive overall business growth.Successful candidates will be highly adept at Earning Trust and demonstrate an ability to influence some of Amazon’s most important partners and vendors, as well as internal cross-functional teams. They are passionate about building relationships, finding creative solutions to challenging blockers presented in the industry, and launching new brands from scratch. They will have the opportunities to walk the show rooms at Pet Industry Trade Shows and Conferences, present to strategic vendors face to face, and drive conversations at the highest level (e.g., CEO, COO) to influence the result. They must be excellent problem solvers, great at identifying potential obstacles, implementing quick work-around solutions, and Inventing and Simplifying tasks to scale. The ideal candidate will be an autonomous self-starter, have strong Ownership, comfortable navigating ambiguity with a Bias for Action, and be able to Deliver Results in a fast paced business environment where prioritizing and multi-tasking are essential.Key job responsibilities• Define the vision and business strategy for the category including North Star metric(s) and KPIs for measuring results• Manages category P&L and develops plans that drive revenue and margin improvements for the business• Develops vendor relationships inclusive of terms negotiations and growth focused initiatives• Drive broad adoption and provide an unparalleled customer experience• Devise clear frameworks for making day-to-day decisions• Lead execution of projects including building project plans• Drive commitments from internal teams including Marketing, Advertising, and Category Management• Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for subcategories.A day in the lifeAs a Vendor Manager, you will have accountability for the business results for your product subcategories. During a typical day you would find yourself negotiating contracts and working on a Joint Business Plan with a vendor. Working with another vendor and stakeholder teams on expanding product selection and finalizing promotion plans for an upcoming event. Diving deep into metrics for your category to prepare for weekly business reviews, working with cross functional teams developing and implementing a new product feature. Among many other initiatives you would be developing and growing vendor relationships, driving sales and margin improvements, and creating best-in-class customer experiences.About the teamAmazon Consumables is Amazon’s business group dedicated to creating shopping experiences that are helping change the way customers think about the things they purchase most frequently, including groceries, health and beauty, and products for both pets and babies. We drive business growth and innovation related to the online sale of everything from dog food to diapers to razors to raisins. Our teams ensure vast product selection and create trusted, convenient shopping experiences.We take our inspiration from the early days of Amazon. Back in 1995, Amazon recognized the opportunity to change the retail book industry. Today, we seek to have a similarly profound impact on consumables. From designing our own line of delicious snacks to opening up supply-chain insights with the transparency of Amazon Elements to making it easy for customers to find the products they need, we are developing products and customer experiences that have the potential to significantly change how people shop.Our business and technical teams are made up of smart, entrepreneurial builders who get excited about delivering work that has a direct and measurable impact on customers shopping on Amazon.com. We are consistently challenged by the scale and pace of Amazon, as well as the opportunity to learn from each other as we drive our business forward – building programs and technologies that enhance the lives of our customers.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

Sr. Supply Chain Manager, WW Books

The US and CA Amazon Books Operations team is looking for a customer-focused, driven and analytical leader to build and execute a strategic, cross-functional roadmap related to product availability. This role provides the opportunity to work with global teams and ability to influence cross-marketplace initiatives.The Sr. Supply Chain Manager will own a roadmap that aims to drive supply chain efficiencies and maximize sales, margin and turns, working in a consultation capacity. This role is critical to manage and optimize a complex procurement system and prevent out of stocks. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment, while maintaining a customer-centric approach.Key job responsibilities- Build technical expertise in supply chain optimization systems- Build and execute a strategic, cross-functional roadmap related to buying and forecasting- Leverage new and existing mechanisms to manage your roadmap- Work and liaise with internal, external, and partner stakeholders- Leverage data to make recommendations and decisions in order improve the customer experience- Own multiple projects domestically and in a WW setting- Set goals and manage performance against key operational metrics- Deliver results vs team goals- Write documents to support the progress of your roadmapBASIC QUALIFICATIONS- 5+ years of with Excel experience- Bachelor's degree- Experience working with complex data sets- Experience owning an end to end program strategy, and communicating results to senior leadership ...

Sr. Vendor Manager, Home

Amazon is looking for a driven, customer focused, team-oriented, and analytical leader to join the US Home Team.The Sr. Vendor Manager will be responsible for the total P&L of a category within Home, setting the strategy for driving growth, creating strong partnerships with vendors, adding selection, managing category profitability, optimizing pricing, and delivering a disruptive customer experience. This includes identifying potential brand and product business opportunities, building direct relationships with key suppliers, negotiating contracts, terms & conditions, managing vendor setup and new item setup processes, working with suppliers to build comprehensive selection, developing collaborative marketing and promotions, driving sales and margin improvements. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Sr. Vendor Manager must be an effective leader and communicator in working with Amazon.com partners and vendors, as well as with internal groups such as central buying, site merchandising, marketing, PR, finance, operations, and retail systems.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are essential. The Sr. Vendor Manager is an effective leader and communicator and a seasoned problem-solver. #ReinventRetail BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Experience with business analysis and P&L management- Experience using data to influence business decisions- Experience driving internal cross-team collaboration- Experience driving direction and alignment with cross-functional teams- Knowledge of Microsoft Access or SQL- Bachelor's degree ...

Senior Production Planner, Amazon Robotics

Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronic systems. Having our offices, labs, test floors and factories all co-located means that we can design the hardware, write the code, test, build and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.Are you inspired by solving complex supply chain challenges? Do you have a passion for driving operational excellence through process improvements and automation? We are seeking an experienced Senior Production Planner to optimize production planning, lead strategic initiatives, and partner across the organization to delight our customers.At the core of the Senior Production Planner role is driving end-to-end planning excellence through the strategic implementation of advanced supply chain planning technology and optimized workflows. This leader serves as a subject matter expert, guiding the technical transition from legacy systems to a modern, integrated planning platform. They will oversee the execution of critical planning processes, including master production scheduling, material requirements planning, capacity planning, and inventory optimization. The Senior Production Planner partners cross-functionally to streamline planning processes, eliminate manual tasks, and enhance planning capabilities to improve customer service, reduce costs, and optimize working capital. They will leverage data, analytics, and automation to generate more realistic and achievable plans that align with the company's strategic objectives.Key job responsibilities* Develop the master production schedule aligned with sales forecasts and business objectives* Utilize demand plans, inventory, lead times, and production capacity to create a feasible master schedule* Collaborate with manufacturing, procurement, logistics to ensure feasible and executable supply plans* Collaborate with sales, operations, finance to iteratively refine the MPS based on changes* Assess the organization's production capacity and resources (labor, equipment, facilities)* Perform capacity analysis to identify potential bottlenecks and constraints* Use RCCP to validate master schedule against capacity, flag issues, and make adjustments* Develop what-if scenarios to evaluate impact of changes on production capacity* Work with manufacturing to implement capacity-leveling and smooth production workloads* Identify and resolve supply-demand gaps through scenario planning and supply parameter adjustments* Communicate supply-related risks, constraints, and mitigation plans to stakeholders* Leverage planning systems, data, and analytics to generate optimized supply plans* Monitor supply plan performance against KPIs like schedule adherence, inventory turns, supplier delivery* Identify opportunities to improve supply planning processes, tools, and data quality* Work cross-functionally to drive alignment and communicate changes* Participate in new product introduction projects to incorporate supply planning requirementsBASIC QUALIFICATIONS- Bachelor's degree in supply chain management, industrial engineering, operations, or a related technical field- 6+ years of experience in production planning, supply chain, or a related field- Deep understanding of advanced planning strategies and replenishment processes- Excellent problem-solving and process improvement skills, with the ability to translate complex technical concepts into practical solutions- Strong communication and stakeholder management capabilities, with the ability to influence cross-functional teams- Demonstrated experience leading complex, cross-functional projects- Proficient in supply chain management tools and technologies- Proficient in SQL and data visualization to drive key insights (Tableau, Power BI)- Knowledge of Lean/Six Sigma process improvement methodologies ...

Senior Vendor Manager, Business Industrial & Scientific Supplies, Amazon Canada

Amazon Canada is seeking an experienced business leader to join our Hardlines category team as a Senior Vendor Manager. In this role, you'll be responsible for managing the P&L and setting the strategic direction for a large, diverse business within the Hardlines category. You'll work with strategic vendors to drive business growth, analyze data to identify key brands, build long-term relationships, resolve operational and business issues, and lead negotiations on Amazon's behalf. The ideal candidate has a track record of driving significant top and bottom line results, builds strong relationships, and thrives in a fast-paced environment while managing multiple responsibilities.As Senior Vendor Manager, you must possess strong analytical acumen and be comfortable drawing data-driven conclusions. We're looking for someone with deep curiosity about how things work and a passion for creating a world-class shopping experience for our customers. You should stay current on industry and competitive trends, executing both tactical and strategic initiatives to drive selection, sales, and margin growth while improving customer experience.The successful candidate will demonstrate strong business judgment, a history of successful negotiations, and the ability to manage a full P&L, including planning, forecasting, and driving online business growth. You'll need excellent project management and organizational skills to handle various vendors and strategic programs within the category. As an effective leader and communicator, you'll work with Amazon.ca partners, vendors, and internal teams such as inventory management, site merchandising, marketing, finance, operations, and software development to deliver innovation and enhance customer experience. Your leadership presence and communication skills should enable you to represent Amazon at all executive levels of vendor organizations.Key job responsibilities• Define a customer-centric vision and business strategy for the category, establishing clear North Star metric(s) and KPIs to measure customer impact and business results.• Manage the category P&L with a long-term perspective, developing data-driven plans to sustainably improve revenue and margins while balancing short-term and long-term trade-offs.• Cultivate strategic vendor relationships through transparent negotiations and collaborative growth initiatives.• Continuously innovate to enhance the customer experience, driving broad adoption by simplifying processes and removing friction points.• Develop and implement clear, analytical frameworks for day-to-day decision-making, seeking diverse perspectives to challenge assumptions and improve outcomes.• Lead project execution with a bias for action, creating detailed project plans and holding teams accountable for high-quality, timely deliverables.• Drive cross-functional commitments from Marketing, Engineering, and Category Management teams, fostering open dialogue and aligning on shared goals.• Conduct thorough analysis of key inputs and their downstream effects on pricing, selection, and convenience across subcategories, using data to inform strategic decisions and identify areas for improvement.A day in the lifeAs a Senior Vendor Manager, your typical day involves:• Cultivating vendor relationships to drive long-term business growth• Negotiating contracts and developing Joint Business Plans with vendors• Analyzing category metrics to prepare for weekly business reviews• Collaborating with vendors and internal teams to expand product selection• Finalizing promotional plans for upcoming events• Working with cross-functional teams to develop and implement new product features• Identifying and executing strategies to improve sales and margins• Creating and refining customer experiences to maintain best-in-class standardsThis role requires you to balance strategic initiatives with day-to-day operations, always keeping the customer and business results at the forefront of your decisions.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using data to influence business decisions- Experience driving internal cross-team collaboration- Experience with business analysis and P&L management- Experience negotiating with internal and external stakeholders ...

Head of Retail Merchandising, USA, Amazon Go

Amazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers can simply use the Amazon Go app, a credit card (or their palm!) to enter the store, take what they want from our selection of fresh, delicious foods, snacks, drinks traditional convenience items or grocery essentials, and go! Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! We need people who want to join on the ground floor of building something new and exciting and be a part of an ambitious program that aims to redefine the in-store shopping experience that impacts the daily lives of our customers. The successful candidate will be a strong general business athlete. He or she must be able to work independently, be comfortable with ambiguity, communicate with and be able to influence employees and leaders at all levels of the organization. He/she will be a strong project manager with deep analytical abilities and will over-index in several leadership competencies, particularly in the ability to hire and develop the best, think big, innovate, invent and simplify, take ownership, have a bias for action and deliver results. This Merchandising Leader must have demonstrated ability to move fluidly in a rapidly changing environment, as well as possess best-in-class written and verbal communication skills. You will work closely with internal and external partners to conceive and propose customer-facing strategies and concepts, and guide those projects to completion to hit customer, revenue, and income goals across Amazon Go. This will include creating complex experimental frameworks, analyzing results, and structuring scalable solutions and processes across a variety of customer-facing channels and touch points in our physical stores. This role is inherently cross-functional, working closely with external partners as well as central Category, Marketing, Supply Chain, Store Design, and Technology teams just to name a few. The ideal candidate will be a self-starter with a passion for independent, creative problem-solving, have proven data analysis skills, show strong ownership/commitment, have proven leadership experience in managing projects and teams. The successful leader must: • Possess a thorough understanding of the physical store convenience and grocery market retail industry segments, regional and global business trends, and various customer segment needs. • Proven experience in Merchandising related roles including store layout & design, fixture & hardware design & procurement, customer flow planning, category space allocation and product placement strategies.• Effective team leadership and people development (team size of 12+). Effective at hiring and developing leaders on the team; building a team culture that demands accountability for quality outputs and attracts top talent.• Have a passion and focus on the customer, both existing and potential, and use that knowledge to help deliver site features that provide Amazon customers with an unparalleled shopping experience• Have strong written and verbal skills, ability to clearly define & communicate the current and future needs of the business• Be comfortable and effective at negotiating • Bring innovative ideas to the table every day, in order to find better and more effective ways of accomplishing our customer focused objectives; able to simplify and improve methods and processes.BASIC QUALIFICATIONS- 5+ years of team management experience- Experience with vendor negotiations, pricing and promotion or inventory management- 10+ years of merchandising experience- Experience in cross-functional leadership and managing direct teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams- Experience using pulling data and defining key metrics to deliver effective reports- Experience with basic Microsoft Office programs and systems ...

2025 Category Specialist FTE

Please note the following eligibility requirements to apply for this role:•Graduate from bachelor's degree program between 12/2024 and 6/2025, or graduated from bachelor’s degree program within past 24 months.•Ability to relocate nationwide. Relocation assistance provided, if eligible.•Ability to begin 40-hour/week, full-time employment in Seattle by June 2025.•We are unable to offer visa sponsorship for this role•Involvement in any one of the following Sports Categories (please indicate sports areas of experience on your resume) : Skiing (Alpine and Nordic) ; Fishing ; Baseball ; Snowboarding ; Soccer ; Softball/Fastpitch ; Football ; Tennis ; Archery ; Climbing & Mountaineering ; Ice Hockey ; Lacrosse ; Kayaking ; Pickleball ; Volleyball ; Surfing ; Wrestling & Martial Arts ; Equestrian & Rodeo ; Bowling ; Skateboarding ; Rowing/Crew ; Sailing ; Cycling ; Dance, Cheer & Gymnastics ; Endurance Athletics (marathon, triathlon, swimming, weightlifting)Amazon is looking for a team-oriented, highly analytical individual with a strong passion for sports and outdoor recreation to join the Sports & Outdoors team, as we seek to become the most authentic and trusted specialty retailer for athletes and enthusiasts. The CATEGORY SPECIALIST will be responsible for developing and managing the Sport Category. This is an immersive role, responsible for a range of business development deliverables, Selling Partner relationship management, retail strategy (sales/promotions), and driving foundational improvements to our catalog and detail page structures that help to deliver a best-in-class customer experience in the Sport Category. The candidate will be responsible for meeting the following targets: brand/creator/publisher recruitment and management, product specific catalog and CX deliverables, and core P&L KPIs for the brands they work with (revenue and margin growth, selection count, etc.). They must possess a high-degree of ownership, a motivation to deliver results and track against core inputs, an ability to make data-backed decisions, and an interest to collaborate cross-functionally.In addition, this position is expected to provide expertise within their category. The CATEGORY SPECIALIST should have an in-depth understanding of what customers want/need when purchasing equipment in the Sport Category.Key job responsibilitiesThe successful CATEGORY SPECIALIST must:•Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments. •Analyze data from multiple sources and present recommendations on trends and opportunities•Possess an authentic enthusiasm/expertise for the category that allow them to interact appropriately with relevant brands, publishers, and creators•Be comfortable engaging as the first point of contact and generating new connections with external partners•Act as the primary point of contact and the internal advocate for vendors and customers, helping to prioritize actions across marketing, merchandising, catalog, and supply chain management•Manage vendor, creator and publisher relationships – covering relevant contracts, day-to-day operations, and negotiations•Manage challenging category goals, issues, and projects that improve Amazon CX while helping to meet selection, growth and profitability goals.•Understanding drivers and opportunities of the category P&L•Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Amazon customers with an unparalleled shopping experience•Contribute to category’s business strategy and break it down into actionable goals •Engage multiple stakeholders (internal & external) to problem solve, surface defects, extract and analyze data, and drive continuous improvement for the category, while meeting tight deadlines•Instituting best practices and processes which can be replicated across all categories•Act as a team player, who indexes highly on ownership and bias for action in order to meet time sensitive deliverablesBASIC QUALIFICATIONS•Are 18 years of age or older•Ability to begin 40-hour/week, full-time employment in Seattle by June 2025•Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2024 and June 2025, or graduated from bachelor’s degree program within past 24 months.•Involvement in any one of the following Sports Categories (please indicate sports areas of experience on your resume) : Skiing (Alpine and Nordic) ; Fishing ; Baseball ; Snowboarding ; Soccer ; Softball/Fastpitch ; Football ; Tennis ; Archery ; Climbing & Mountaineering ; Ice Hockey ; Lacrosse ; Kayaking ; Pickleball ; Volleyball ; Surfing ; Wrestling & Martial Arts ; Equestrian & Rodeo ; Bowling ; Skateboarding ; Rowing/Crew ; Sailing ; Cycling ; Dance, Cheer & Gymnastics ; Endurance Athletics (marathon, triathlon, swimming, weightlifting) ...

Associate Brand Manager, Premium Fashion

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by working with suppliers to enhance our selection and maximize product availability.We are looking for a strong Associate Brand Manager (ABM) to join Amazon Fashion's exciting and fast-paced team to on-board and manage strategic corporate priority selling partners within Premium Fashion.Amazon Fashion is building a team to support the growth of Premium Fashion in our stores. The Premium Fashion ABM will work closely with premium brands to grow their selection and enhance their brand storytelling through new onsite experiences, while helping define the shopping experience for all Premium Fashion customers. In this role, the ABM will build strategies for sustained long term growth, aid brands in driving improved operational performance, and develop programs that scale. A successful candidate will be motivated by an entrepreneurial, fast-paced and highly collaborative environment, have high quality standards, and be passionate about delivering best-in-class experiences for customers. They should also have a demonstrated ability to think strategically and analytically about a business, with the ability to build clear processes in the face of ambiguous circumstances, and work cross-organizationally to build consensus. A keen sense of ownership, drive, and ability to take ownership of execution end to end is a must. Your key responsibilities will include: - Building strong and sustainable relationships with key brand and internal partner team contacts (8 Priority Premium Brands) - Managing brand growth on Amazon, focusing on key inputs (catalog, customer CX, imagery on-site, buying execution) to drive the long-term success of each business - Creating playbook processes to define, simplify, improve, and expedite Premium brand growth - Creating Joint Business Plans with Premium vendors on an annual basis, then conducting business reviews with senior management regarding progress and roadblocks - Continuously seeking information to improve the customer experience and make recommendations to the business - Influencing partner teams to enhance tools and systems based on program findingsAbout the teamYou will be joining a team of 5 Vendor Managers and Associate Vendor Managers on the Premium Fashion Concierge (PFC) Team. The PFC team was created in 2022 with the vision of improving brand experience for Premium selling partners when working with Amazon. Here at Fashion & Fitness, we are inspired to never stop embracing our uniqueness for both our employees and our customers. BASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using Excel and other business analytic tools ...

Planning Manager, Planning

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Key job responsibilitiesThe Supply Planning Manager is responsible for all internal and external activities related to supply planning from production forecasts to finished good delivery. To succeed in this role, you need to be data driven, business oriented, cost conscious, and customer-centric. In this role, you will:- Create and maintain a production schedule using the capacity plan, material constraints, and demand as inputs.- Analyze demand changes to ensure supply aligns with demand requirements.- Drive solutions to reduce and eliminate any short or long term gaps in supply plans.- Lead and facilitate meetings with global manufacturing partners, as required, to reduce and eliminate shortages.- Clearly communicate our manufacturing partner's current production status to senior/executive stakeholders.- Develop production strategies for new production introductions (NPI) through end of life (EOL) that balances supply and demand.- Responsible for short/long-term planning to drive manufacturing investment decisions.- Clearly communicate supply and demand strategies to senior/executive stakeholders.- Monitor and report supply chain costs.- Be responsible for supply planning reporting generation and distribution.- Identify opportunities to improve the planning process and drive projects to completion.- This role may require some travel.A day in the lifeSupply Planning Managers are responsible for production planning and order fulfillment for Amazon Devices. They are connected in the planning process throughout a product’s entire lifecycle, from New Product Introduction (NPI) to End of Manufacturing (EOM).A typical week starts by understanding week-over- week demand changes and how that impacts the business’s ability to balance supply to demand. You will analyze planned versus actual production as inputs change and will communicate supply and operations constraints to cross-functional stakeholders and executives. You will anticipate stocking levels based on demand strategies, create and implement risk mitigation strategies to eliminate supply chain disruptions and drive decisions based on costs using data and inputs from cross-functional teams.Your weekly planning deliverables will drive capacity decisions and component purchases upstream to suppliers and set the production strategy with Amazon’s electronic manufacturing suppliers.About the teamAmazon Devices Global Supply Planning (GSP) team’s mission is to deliver excellent service to our customers, inspire change through flawless execution, value trust, equity, and recognition of our colleagues, and focus on delivering high impact improvements to processes, capabilities, and efficiency to fuel the Amazon Flywheel.If you are interested in supply chain planning and execution, you may be a fit for the Supply Planning Manager role. You will be a central part of the Supply Planning team that plans how Amazon Devices are made and delivered to customer hands.BASIC QUALIFICATIONS- 2+ years Supply Chain management, Production Planning, Capacity Planning or Manufacturing Operations experience in consumer electronics- Experience in OEM business, CE industry; Financial or business analysis experience preferred- Experience with MS Office, specifically Excel- Understanding (and practical application) of lean manufacturing ...

Logistics Specialist

Amazon is seeking an adventurous logistics professional for our Amazon Web Services Team in the Columbus, OH area. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance.Logistics Specialists monitor inventory levels to ensure that proper stock levels are maintained to support build and repair activities in our warehouse and data centers. They process inbound and outbound shipments, verify inventory, conduct cycle counts, manage an Inventory Management System and own chain-of-custody processes for Data Center Technicians and Engineers. They will also be responsible for transporting parts between different locations operating sprinter vans, trucks, or various powered equipment (i.e forklift or electric pallet jack). Specialists should be comfortable and willing to regularly drive a variety of motorized vehicles, including box trucks up to 26' in length. Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. Candidate must hold a valid state-appropriate driver’s license, be able to obtain their Driver Qualification File (DQF) and or a Commercial Driver’s License (CDL). Candidate must obtain & maintain a DOT Med Card and be eligible to drive in accordance with Department of Transportation (DOT) requirements. This position involves frequent lifting, pushing, and pulling of materials and products. Logistics Specialists will be required to keep precise records of all commodities going in and out of company. They must also maintain the cleanliness, organization, and safety of all work spaces. Preferred candidates will have experience working in a warehouse or distribution environment, as well as experience and knowledge of reverse logistics processes. This future Amazonian must possesses a strong work ethic, attention to detail, the ability to meet deadlines, commitment to Operational Excellence, and adhere to strict safety standards. Physical / Environmental Demands- Requires standing, sitting, and walking for prolonged periods of time.- Lift loads up to 40 pounds and carry them for short distances. - Participate in group lifts of 41 pounds or more. - Typically work is in a warehouse environment where the noise level is loud. - Occasionally work is in an office environment where the noise level is low to moderate. - Occasionally assist in loading and unloading shipments. - Occasionally exposed to extreme cold or hot weather Work Environment - Work with and/or around moving mechanical parts - Noise level varies and can be loud - Temperatures between 40 and 90 degrees, and will occasionally exceed 90 degreeAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Receive parts, maintain inventory, and check-out parts as needed to Data Center Technicians and Engineers- Load and unload shipments and transport parts, racks, and equipment between different locations, including localized driving of a variety of transportation vehicles- Attend company provided fork lift operator training- Complete company provided training in driving box trucks up to 26’ in length- Handle sensitive/classified materials- Work with and/or around moving mechanical parts- Occasionally work is in an office environment- Work overtime as requiredPerform the following tasks:- Lift loads of up to 40 pounds and carry them for short distances- Participate in group lifts of 41 pounds or more- Frequently push, pull, squat, bend, and reach- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl- Coordinate body movements when using tools or equipment- Reach and stretch to position equipment and fixtures while maintaining balance- Push or pull heavy objects into position- Work in a noisy environment- Stand, sit, and walk for prolonged periods of time- Occasionally be exposed to extreme cold or hot weather About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.- Minimum of 1 year of logistics experience, preferably in a warehouse environment. - Minimum of 1 year experience driving box trucks up to 26’ in length and operating a forklift (or similar type of powered lifting equipment). ...

Merchandise Planner, Shopbop Buying & Planning

Shopbop is looking for an innovative, results-driven Merchandise Planner with an entrepreneurial spirit to drive high revenue growth. The Merchandise Planner will partner with the buying team to develop category strategy and execute against strategic plans to achieve financial targets. He/she will work to plan, analyze, and continually improve inventory strategy and profitability of the business . The successful candidate must be able to move beyond applying standard templates for solving problems, and support the team with creative, innovative ideas that are translated into actionable insights for the business. Core Responsibilities: - Partner with buyer to design seasonal and annual strategies by category and vendor. - Build financial plans in accordance with merchandise strategies to maximize profitability. - Drive decision making in season to achieve financial and strategic targets. - Manage inventory health, open-to-buy, item-level forecasting, and assortment planning. - Optimize sales and inventory productivity through analysis and plans that drive high impact decision making. - Forecast financials and related operational metrics. - Manage reporting, driving a high standard for analytical excellence. - Develop price reduction and exit recommendations with buying team. Other Responsibilities: - Plan and forecast reconciliation across type and category. - Envision the future and facilitate building it. - Train and develop team members.About the teamHere at Shopbop, we are inspired to never stop embracing our uniqueness for both our employees and our customers. BASIC QUALIFICATIONS- 3+ years of with Excel experience- 4+ years of supply chain, inventory management or project management experience- Bachelor's degree, or 3+ years of professional or military experience ...

Senior Vendor Manager, Amazon Canada

Amazon is looking for an experienced business leader to join the Hardlines category team on Amazon Canada. The Senior Vendor Manager will be responsible for managing the P&L and setting the strategic direction for a large and diverse business within the Hardlines category. They will work with highly strategic vendors to drive their business towards the next phase of growth. They will analyze data to identify key brands to target, build long term relationships with key vendors, resolve any operational, logistical or business issues, and lead negotiations on Amazon’s behalf. The candidate should have experience building strong relationships, driving significant top and bottom line results, and be comfortable managing multiple responsibilities within a fast-paced environment. They must have the leadership presence and communication skills to represent Amazon at all executive levels of vendor organizations. The Senior Vendor Manager must possess a strong analytical acumen and be comfortable drawing metric-based conclusions by managing an extensive amount of data. This person needs to have a deep curiosity about how things work, and a passion for creating a world class shopping experience for our customers. The right candidate stays on top of industry and competitive trends and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth, while also improving our customer experience and education. The ideal candidate has strong business judgment with a track record of successful negotiations and must demonstrate the ability to succeed at managing and driving a full P&L, including planning and forecasting and driving an online business. They also have strong project management and exceptional organization skills to manage various vendors and strategic programs within the category. The Senior Vendor Manager is an effective leader and communicator in working with Amazon.ca partners and vendors, as well as with internal groups such as inventory management, site merchandising, marketing, PR, finance, operations, and software development to deliver innovation and a better customer experience. Key job responsibilitiesTo ensure the Senior Vendor Manager is successful, they must be able to: - Think strategically and execute tactically - Rapidly expand and grow an online business - Integrate analysis and merchandising instinct into a cohesive category strategy - Manage multiple priorities, projects and partner relationships at the same time #ReinventRetailBASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree, or 5+ years of professional or military experience- Experience using data to influence business decisions- Experience driving internal cross-team collaboration- Experience with business analysis and P&L management ...

Sr. Vendor Manager, Amazon

In 2015, Amazon announced the launch of Amazon Business, a new marketplace on Amazon.com combining the selection, convenience, and value that customers have come to know and love from Amazon with new features and unique benefits for business customers. The Business Industrial and Scientific Supplies (BISS) team is looking for a Senior Vendor Manager (SVM) for Professional Medical category. The SVM will be responsible for managing a selection portfolio and end to end relationship with related vendors driving the topline performance and profitability for their business. The SVM is also responsible for managing the full scope of their category and vendor portfolio, including setting strategic direction, managing P&L performance and overseeing operational performance. Within strategic direction, SVM to identify offering gaps, key brands to onboard and customer experience to offer.He/She owns vendor relationships end-to-end, from signing new vendors, leading negotiations, managing promotional activities, and achieving operational or logistical objectives. The ideal candidate works effectively across various functional teams, including Amazon Business, marketing, sales, supply chain, compliance and legal. Strong candidates are results-oriented, entrepreneurial, can identify and successfully pursue category-relevant opportunities, and build internal processes to improve the supplier and customer experience. Strong candidates will be able to define initiatives objectives and roadmaps and drive ideas from conception to delivery.Key job responsibilitiesCUSTOMER FOCUS - Evaluates products and services to continually drive quality of customer experience - Aggregates and escalates industry trends; ensures team prioritizes customer obsession - Identifies opportunities to differentiate our customer experience from the competitionSTRATEGY - Develops long-term category and supplier growth strategies - Unlocks key product portfolio gaps through business development and/or negotiation - Provides recommendation on business opportunities and long-term strategy for multiple sub-categories VENDOR MANAGEMENT - Expands current vendor selection and secures new brand selection for multiple subcategories - Drives strategic negotiations to deliver top- and bottom-line category growth - Builds long-term relationships by creating value, identifying opportunities for growth, acquiring customers, and enhancing customer brand awareness - Increases vendor participation in strategic supplier go-to-market programs BUSINESS OPERATIONS - Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories. - Owns the Retail P & L for multiple subcategories; develops plans that drive revenue and margin improvement for the business - Creates strategic and prioritized vendor marketing plan that maximizes margin dollars and customer experience - Audits all elements of multiple subcategory businesses - Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts - Identifies scalable changes to the category that automate the product lifecycle management process - Works with internal technical, cross-category, and tech teams to drive multi-system process changes TEAM DEVELOPMENT - Holds team accountable for maintaining robust process documentation - Provides regular peer feedback and coaching - Implements Amazon’s best recruiting practices and continuously raises the bar for hiring#rediscoverretail #hardlinescareersBASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management- 3+ years of with Excel experience ...

Customer Success Manager, Consumables

Want to own the tactical implementation of plans and projects that create an immediate impact on customers and businesses?-As a Customer Success Manager with Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing processes and plans across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement, relationship building, and analytical skills are key to developing a trusted advisory relationship to guide and influence vendors to achieve their strategic and tactical goals.Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Customer Success Managers have a clear path to roles across Amazon, including a direct path to Senior Customer Success Manager within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities:-Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns-Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management-Interface with multiple portals to develop product messaging on Amazon.com, monitor catalog inventory positions, and track sales performance-Analyze data from multiple sources and present recommendations to vendors on trends and opportunities-Provide support and strategic business recommendations while working with internal teams to ensure operational performance-Develop and deliver reports to vendors specific to their needs and strategic growth goals-Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products-Pitch promotional opportunities to help vendors drive revenue growth to meet their YoY goals-Engage multiple internal stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization-Identify, solve, and scale process improvements across the team and broader organization-Manage challenging account goals, issues, and projectsKey job responsibilitiesCustomer Success Managers are responsible for driving Vendor business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action, and/or provide advice on how to improve business input metrics that drive growth and improve the end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit impacted Vendors.• Analyze data and trends to identify, action, and/or influence long term to maximize potential for your assigned portfolio of Vendors.• Act as a strategic and influential partner for your Vendors. Proactively seek out new opportunities for customers and Vendors. Create tailored solutions and recommendations where out of the box thinking is necessary. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Vendors to find joint areas of opportunity that drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not always defined. Make tradeoffs between short term customer needs and long term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Vendors. Use these metrics to guide your work and uncover hidden areas of opportunity.Vendor Relationship Management• Build effective working relationships with your Vendors; be a trusted advisor and a business advocate.• Deliver timely, accurate, and professional operational support to all Vendors in your portfolio within a specified service level.• Drive optimal program satisfaction and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Vendor issues and questions quickly, and with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Vendor. Follow up, escalate, and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a large customer set.• Educate Vendors on how to drive incremental growth on Amazon through frequent education on tools, policies, products, and programs. Maintain in-depth knowledge in these areas to keep Vendors informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Vendors in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures, and processes of Vendor services.• Identify, quantify, and define feature enhancements and new products to improve Amazon products based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate as the voice of the Vendor with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Vendors services in one of five major categories: (1) A designated Sr. Customer Success Manager, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advanced Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Manager supporting one to Vendors within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Vendors supported by this role may span numerous Brands, end Customer segments, and product categories.**This role is posted to a specific Consumables Hub. The Hubs include: New York, NY, Santa Monica, CA, Arlington, VA and Austin, TX. Please leverage the posting for the location you are most interested in**BASIC QUALIFICATIONS•Bachelor's degree 3-4+ years professional experience in Merchandise Buying / Planning (i.e., Retail, Ecommerce), Account Management and/or Management Consulting.• Experience driving internal cross-team collaboration (i.e., building and cultivating relationships with internal and external stakeholders)• Experience using data to influence business decisions (i.e., setting and executing against goals) • Experience with business analysis and P&L management (i.e., analytical problem solver) • Excellent verbal and written communication.• Strong analytical ability and solve problems (i.e., advanced excel skills) ...

Supply Chain Planning Manager

At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team, we're inventing new devices, software, and services to solve critical access challenges for our customers.We're seeking an experienced Supply Chain Planning Manager to oversee our global supply chain planning and executional requirements including but not limited to Forecasting (Demand Planning), Supply Planning, Manufacturing Planning, Field OPS Inventory/Outbounds Planning, Planning KPI Management etc. for Amazon Key programs. In this role, you'll work through various internal and external stakeholders to manage the planning and last mile executional scope of supply chain in order to facilitate the integration of our technologies for our customers.You'll collaborate closely with cross-functional groups including Sales, Install Operations, Customer Service, Mapping, Manufacturing, Lab and Engineering. Using data and stakeholder insights, you'll create and implement successful supply chain plans for Amazon Key programs. Together, you'll drive reliable product installations for our customers and deliver great customer experiences.This is a highly collaborative role, with the feel of a startup within a larger company. You should thrive in tackling ambiguous strategic challenges, using data to inform your decisions. Proven experience in a supply chain planning role taking on short term, mid-term and long-term planning initiatives is essential.Key job responsibilities1. Lead and manage Amazon Key Supply Chain Planning areas i.e., Demand planning, Manufacturing Planning and Field OPS Supply Planning. 2. Manage Install Partner Supply and Replenishment Review on a weekly/bi-weekly basis for all global regions and install partners. 3. Lead the monthly Sales and Operations Planning (S&OP) Cycle to capture the short-term/mid-term sales demand, consolidate demand signals by hierarchies of programs/SKUs/geographies. 4. Propose a sound manufacturing plan on a monthly basis by taking S&OP inputs, supply chain policies and field variables into account for long term strategic planning, change management and on-time installation success. 5. Drive the quarterly and annual long-term Forecasting and Manufacturing Planning Processes by collaborating with Business Development, Sales, Install OPS and Finance Teams to meet program related strategic long-term objectives and inventory deliverables. 6. Collaborate with internal Trade Compliance and Logistics teams to facilitate compliant international shipping requests for internal Amazon Key stakeholders. 7. Maintain and facilitate onboarding of new vendors/warehouses/contract manufacturers on to the internal supply chain database systems to enable accurate data management and internal process flows. 8. Ensure adherence and implementation of Standard Operating Procedures (SOPs) across stakeholders to enable long term process evolution of planning practices for Amazon Key. 9. Develop and maintain key performance indicators (KPIs) to track the effectiveness of various planning areas and support operations.10. Analyze data to identify planning bottlenecks and recommend solutions for optimization through effective planning changes and process improvement strategies.11. Build and maintain strong relationships with Sales and Install OPS team members.12. Evaluate planning performance of end-to-end supply chain deliverables and address any performance gaps.13. Collaborate effectively with internal teams including Sales, Install ops, Customer Service, Mapping, Manufacturing, Lab and Engineering. 14. Communicate effectively with stakeholders at all levels, providing updates and seeking input.15. Contribute to the development and improvement of Amazon Key planning processes and products.16. Other duties and special projects will be assigned on a need to basis as it relates to supply chain planning and operational objectives. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Demonstrated experience in improving planning outcomes through planning performance management and implementation of KPIs. ...

Senior Vendor Manager, Consumables

The US Consumables Vendor Management team manages the relationships with top vendors in the Grocery, Health and Personal Care, Pets, and Baby space for the US. We work with our external and internal stakeholders to add value to our customers and grow a sustainable business in our respective industries. Consumables continues to be the growth engine for Amazon Retail. Join a team where collaboration and customer obsession are highly valued.This role requires an effective leader and communicator, with strong business acumen, acute analytical skills, and the demonstrated ability to use creative thinking and innovation to solve complex problems. We are looking for an individual that enjoys fast-paced, data-driven environments and will be a passionate customer and category advocate within Amazon. The successful candidate is a self-starter with a passion for retail and has superb business judgment with a track record of successful negotiations.Key job responsibilities• Defines the vision and business strategy for the category including North Star metric(s) and KPIs for measuring results• Manages category P&L and develops plans that drive revenue and margin improvements for the business • Develops vendor relationships inclusive of terms negotiations and growth focused initiatives• Drives broad adoption and provide an unparalleled customer experience• Devise clear frameworks for making day-to-day decisions• Lead execution of projects including building project plans• Drive commitments from internal teams including Marketing, Engineering, and Category Management• Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for subcategories. A day in the lifeAs a Senior Vendor Manager, you will have accountability for the business results for your product subcategories. During a typical day you would find yourself negotiating contracts and working on a Joint Business Plan with a vendor, working with another vendor and stakeholder teams on expanding product selection and finalizing promotional plans for an upcoming event, diving deep into metrics for your category to prepare for weekly business reviews, working with cross functional teams on developing and implementing a new product feature. Among many other initiatives you would be developing and growing vendor relationships, driving sales and margin improvements, and creating best-in-class customer experiences.About the teamAmazon Consumables is Amazon’s business group dedicated to creating shopping experiences that are helping change the way customers think about the things they purchase most frequently, including groceries, health and wellness, and products for both pets and babies. We drive business growth and innovation related to the online sale of everything from dog food to diapers to razors to raisins. Our teams ensure vast product selection and create trusted, convenient shopping experiences.We take our inspiration from the early days of Amazon. Back in 1995, Amazon recognized the opportunity to change the retail book industry. Today, we seek to have a similarly profound impact on consumables. From designing our own line of delicious snacks to opening up supply-chain insights with the transparency of Amazon Elements to making it easy for customers to find the products they need, we are developing products and customer experiences that have the potential to significantly change how people shop.Our business and technical teams are made up of smart, entrepreneurial builders who get excited about delivering work that has a direct and measurable impact on customers shopping on Amazon.com. We are consistently challenged by the scale and pace of Amazon, as well as the opportunity to learn from each other as we drive our business forward – building programs and technologies that enhance the lives of our customers.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management- Experience negotiating with internal and external stakeholders ...