Business Intelligence

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AIS (AWS Infrastructure Services) is looking for a Sr. Business Intelligence Engineer to be responsible for working across many high visible product areas. As a member of the AIS Supply Chain team, you will be at the forefront of this organizational capability to increase our understanding of supply chain risks within our hardware products. The Supply Chain Resiliency team is responsible for identifying risks to avoid disruptions of product delivery by building a framework that anticipates, identifies, and mitigates high priority risks with action plans. As a resiliency BIE, you are a builder at heart on mechanisms, systems and automation. You have a passion for using data in order to drive business actions. Your goal is to improve current data and automation solutions or innovate new and simpler ones to achieve robust risk insights. You have proven experience with information retrieval, data mining, building, cleaning, and training foundational models, data science, Gen AI, ML, and LLM. The successful candidate will be able to retrieve, integrate, visualize and present critical data in a format that is immediately useful to improve the business decision process. You thrive at analyzing and modeling very large data sets, diving below the surface to identify the root causes rather than high-level trends. This role requires an individual with excellent analytical abilities, critical thinking, and to balance business acumen working with technical teams and systems, non-tech teams, and senior leadership. You are a self-starter comfortable with ambiguity, with strong attention to detail, and knows how to develop a strategy, execute, and measure and deliver outcomes.Key job responsibilities• Apply deep analytics and business intelligence skills to extract meaningful insights and learn from large and complex data sets using AI/ML.• Partner with stakeholders to define priority of BI projects, reporting, FMs, RAG, RLHF.• Lead high impact AI/ML projects. Perform deep-dives to derive actionable insights; Creating models to predict risk actions and improve outcomes and optimize business processes.• Build self-service reporting tools and dashboards• Provide SQL support and manage queries and databases (SQL, Tableau, etc.)• Build various data visualizations to tell the story of business trends, patterns, and outliers that result to meaningful actions.• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.• Research industry trends and extract to align resiliency strategies and mechanisms.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelors degree in Computer Science or Engineering, SDE or related technical, or equivalent of 7+ years of related experience.- 7+ years of experience programming to extract, transform and clean large data sets (multi-TB)- 7+ years of experience in scripting for automation (e.g. Python) and advanced SQL skills.- 7+ years of experience with data visualization using Tableau, QuickSight, or similar tools- 7+ years of experience working directly with business stakeholders to translate between data and business needs- 7+ years of experience in HW product management and/or in supply chain and/or end to end product development lifecycle. ...

Amazon's Selling Partner Trust & Store Integrity organization is seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful business decisions. As a Business Analyst, you will focus on solving real world problems and build business cases to enable the organization to scale and invent on behalf of its customers. A key component of the role is to identify improvement opportunities by monitoring existing metrics, analyzing data, and partnering with many internal teams. In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. The ideal candidate will be expected to influence and work with other leaders within the Selling Partner Trust & Store Integrity organization.Key job responsibilities• Produce written recommendations and insights for key stakeholders that will help shape effective strategies.• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions• Simplify and automate reporting, audits, and other data activities; build solutions to have maximum scale and self-service ability by stakeholders.• Solve complex and broad business problems with analytically derived solutions, applying appropriate analytical best practices.• Develop programs, methodologies, and reports for analyzing and presenting data.• Deep Dive data problems and offer scalable solutions.• Effectively collaborate in a fast-paced environment with multiple teams in a large organization.A day in the lifeWe operate on a weekly sprint to set priorities and deliverables. This allows us to be agile on emerging issues, but we maintain longer-term, larger projects with extended timelines as well. In any given day, you may be asked to pull some high level results, examine some existing legacy SQL to improve, design or update a quicksight dashboard, assisting with code reviews, and/or deconstructing an anecdote in data.About the teamSelling Partner Trust & Store Integrity's mission is to protect Customers, Selling Partners, Brands and Amazon’s businesses. We achieve this by proactively: (1) Ensuring robust vetting of a seller’s identity, location, and payment instruments and stopping bad actors from launching a new selling account, (2) Stopping bad actors from compromising existing selling accounts, (3) Stopping bad actors attempts to engage in financial fraud, (4) Preventing bad actors from driving sales through rank or reviews manipulation, and (5) Eliminating financial incentives for bad actors. We continue to scale Amazon’s businesses while protecting Buyers, Brands and Selling Partners while adhering to regulatory expectations.BASIC QUALIFICATIONS- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. Amazon is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun.The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. Proficiency in the aforementioned languages is not required, but an ability to be a quick learner and gain proficiency is required for a successfully candidate. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.Key job responsibilities- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.- Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.- Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.- Supporting cross-functional teams on the day-to-day execution of the existent program implementation.- Generating complex queries to dive deep on process issues- Innovating to improve customer experienceBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders- Bachelor's degree or equivalent ...

Amazon’s Marketplace services over 2 million Sellers disrupting traditional notions of retail marketplace and connecting millions of businesses, big and small, to millions of Customers within the Amazon.com marketplace. The Marketplace business exceeds 50% of the total Amazon.com sales and each year, tens of thousands of businesses join the marketplace adding millions of new products.The Seller Fulfillment Services (SFS) team is seeking a experienced Business Intelligence Engineer to own strong and complex analytics and to bring in comprehensive deep dives to help drive the growth of SFS Business.The candidate should have expertise in designing and implementing scalable data warehouse infrastructure and build dynamic visualization platform and self serve tools for end-user consumption. Candidate should have solid knowledge in data engineering to develop efficiency DW pipelines given the scale of the dataset SFS is working with. Moreover, the candidate should have ability in using advanced techniques, for example scripting language and building statistical models, to drive complex insights analysis.Our ideal candidate thrives in a fast-paced environment, enjoys the challenge of highly complex business scenarios and is passionate about data and analytics. To be successful in this role you will need to have excellent analytical, data warehousing and communication skills.Key job responsibilities- Design, implement, and deploy BI solutions. You successfully solve difficult and/or loosely structured problems. You are able to refine requirements from business stakeholders into a functional design that solves the problem- Have a solid understanding of data design approaches and analysis techniques (and how to best use them)- Able to work independently and with your team to deliver BI solutions successfully- Demonstrate high quality (e.g., maintainable, efficient, well-documented) work consistently and incorporates best practices. Your team trusts your work- You focus on operational excellence: constructively identifying quality issues, proposing solutions when necessary, taking on projects that improve your team’s BI solutions, and making them better and easier to maintain- You create source-of-truth datasets using SQL; you leverage scripting language i.e. Python to create automation and reduce manual processesBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Have you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? Wondered where it came from and how much it cost Amazon? If so, the Amazon Global Supply Chain Optimization Technologies organization is for you. Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scotThe Amazon SCOT organization is expanding our Direct Fulfillment (dropship) business and we are looking for a Senior Business Intelligence Engineer to join the team. Direct Fulfillment helps provide Amazon customers the broadest in-stock selection, at the quality and speed of delivery they have come to expect from Amazon at the best possible cost structure for Amazon. Direct Fulfillment allows Amazon to fulfill customer orders directly from our vendor’s warehouse and is one of the fastest growing supply channels at Amazon. The ideal candidate relishes working with extremely large volumes of data, enjoys the challenge of highly complex technical contexts, and above all, is passionate about data and analytics to impact business decisions. They should have strong analytical skills, independently blend data from multiple sources, drive consensus and connect business to data. They must also be passionate about partnering with the data scientists, business analysts and other business stakeholders & dive deep to identify root causes and provide actionable insights.They should be comfortable with technologies like EMR, Redshift and have ability to author complex dashboards that enable business to cut through noise. They should be a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail), excellent communication skills and enjoys working in a fast-paced and global team.Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / AgeKey job responsibilities- Deep dive into operations execution and business problems, use analytical and statistical rigor to identify trends and opportunities to driv data-driven decisions- Improve business results through creating best-in-class metrics, analysis, visualizations, and data-driven storytelling- Adopt best practices in reporting and analysis: data needs, data integrity, test design, analysis, validation, and documentationBASIC QUALIFICATIONS- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience ...

Amazon Robotics develops state-of-the art robotics for Amazon’s Fulfillment Centers, which handle more individual items than any company in the world. We are combining computer vision, mobile robots, advanced end-of-arm tooling and high-degree of freedom movement to solve real-world problems at huge scale. Our team works with a variety of customers across Amazon worldwide to conceive, develop, prototype and deploy a wide range of robotic systems. Within Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI) enables Amazon to accelerate and scale our machine learning transformation via human-in-the-loop support. GO-AI’s Technology & Development Team is a cross-functional team of Data Engineers, Software Developers, Technical Program Managers, and Business Intelligence Engineers who are responsible for the technical strategy and delivery for GO-AI. Key job responsibilities• Design, implement, and deploy GO-AI data solutions that are high quality (e.g., secure, testable, maintainable, low-defects, efficient, well documented etc.) and incorporate best practices. • Focus on operational excellence, constructively identifying problems and proposing solutions, taking on projects that improve GO-AI’s data architecture, making it better and easier to maintain. A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience coding in Python- Have a solid understanding of data design approaches and how to best use them- Bachelor's degree in engineering, computer science or relevant field ...

It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. The Middle Mile Supply and Routing Optimization team builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services. As a member of this collaborative team, you will have an opportunity to make an impact in Amazon Logistics and work with a group of talented program managers, product managers, research scientists, software developers, and business stakeholders to design the Amazon network of the future.As a Sr. Business Analyst, you will operate at the crossroads of multiple complex Amazon systems, getting global visibility of how Amazon moves inventory across out network and serves our customers. Specifically, this role will be responsible for owning our most critical efficiency metrics including: Loaded Drive Time (how well we utilize our capacity), Cost per Block Hour (how well we secured the right mix of capacity based on the expected efficiency), and Cost per Loaded Hour (the combination of Loaded Drive Time and Cost per Block Hour). As a business owner you will be expected to produce weekly metrics and callouts, perform deep dives as new products launch that could impact these metrics, contribute to monthly business reviews with VPs, and build models to forecast these metrics for annual/quarterly planning cycles. These metrics are directly used to drive our financial plan, almost all product features in our space are designed to improve these metrics, and they have VP level visibility. The successful candidate will be voraciously curious about Amazon’s transportation operations and how data consumed and produced by our systems can be used to improve outcomes and lower costs. Your responsibility is to expose and measure the current performance of our systems, find and quantify opportunities for improvement, and dive deep into existing algorithms to explain unexpected performance. We are looking for innovators to be a sophisticated user of data querying tools, and an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication.Responsibilities: - Perform complex analysis and data resarch to identify opportunities to reduce transportation costs through efficiency improvements, eliminate defect, improve customer experience, and support critical business decisions. - Design, develop, and establish KPIs and run complex network simulations to provide strategic insights to drive growth and performance. - Systematically identify data source/forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes. - Requires ability to perform/own reoccurring and ad-hoc business intelligence projects. - Develop standardized metrics to evaluate and benchmark pertaining to short and long term network planning and forecasting. - Pull and report data from numerous databases (using Excel, SQL and/or other data management systems) and proven capability to dive deep and utilize known research and problem solving techniques. - Communicate complex insights to stakeholders, both verbally and in writing.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

The Intelligent Talent Acquisition (ITA) organization develops data solutions for all aspects of hiring across Amazon. Joining ITA is your opportunity to make an impact across multiple layers of the company and the workforce. Amazon’s mission is to be the most customer centric company in the world and ITA supports our Talent Acquisition (TA) organization of the mission by hiring hundreds of thousands of hourly associates and corporate employees across multiple types of roles and businesses.Key job responsibilities1. Able to coordinate and understand the interaction between business metrics, UX interaction and adoption data, and the resilience and monitoring of our technical platform2. Skilled at generating insights that support product managers, designers and software leaders in their quest to deliver products customers love3. Create stories with data in QuickSight or related tools that recognize patterns and trends4. Work with data from disparate systems and storage mechanisms including Adobe Analytics, KTAL, RUM, CloudWatch and Pendo5. Advise on areas of opportunity in forums like monthly business reviews, quarterly planning and monthly team meetings6. Interpret and advise on A/B testing data, using classical or Bayesian statistics7. Familiarity with LLM-supported analytics tools and methodsA day in the lifeAs a Business Intelligence Engineer, you will generate insights that will guide operational excellence, business strategy, and success for our products focusing on Candidates across Recruiting. Data analysis is at the core Amazon’s culture, and your work will have a direct impact on decision making and strategy for our organization. You will be gathering customer insights, mining data, making recommendations, and helping senior leaders make key business decisions. You will have the opportunity to work with large and diverse data sets to gather insights using data from across AWS Infrastructure.About the teamOur Data team enables Technical Product Managers, Software Development Managers and Engineers to measure success of their Hiring tools, improve it and innovate. Come help us hire the best, build great tools for our hiring managers and recruiters, and help the millions of candidates applying and visiting our career portal (people like you!) find their next amazing opportunity. BASIC QUALIFICATIONS- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

At Amazon Logistics we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on-board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates. We are hiring a Business Intelligence Engineer (BIE) to help us accelerate our efforts in delivering an evolving Flex business. This person will build new business intelligence solutions end-to-end. The ideal candidate will be passionate about working with big data sets and have the expertise to utilize these data sets to derive insights, answer business questions and drive growth. The primary responsibilities of this role include: - Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our analytical and business needs for forecasting and pricing - Use analytical and statistical rigor to solve complex problems and drive business decisions that will help us achieve our strategic goals. - Write high quality SQL code to retrieve and analyze data from database tables (primarily Redshift), and learn and understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use. - Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting. In addition to leading the design, development, and management of our analytical tools and reporting, we will also look to this person to provide thought leadership and business analysis support as needed. The successful candidate will demonstrate strong business acumen, experience in developing reporting and analytical infrastructures, strong communication skills, an ability to work effectively with cross functional teams, and an ability to work in a fast paced and ever-changing environment. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Come build the future of entertainment with us! Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video Global Operations (PVGO) is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video is device agnostic, defect free and results in a high engagement experience for Customers. We collaborate with stakeholders across Prime Video to define, refine and uphold Prime Video’s Customer experience, Quality bar and metrics. PVGO plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.We are a group of entertainment enthusiasts based out of USA, Japan, India, Spain, and Costa Rica; passionate about ensuring all our customers around the globe have access to the content they need, when they need it. We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them. We are looking for an analytical and results-oriented Business Analyst to help shape the future of Prime Video Global Operations. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.As a Business Analyst, you will help develop analytic solutions to drive deep dives, provide insights into operational health, and develop key KPI's from scratch. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own creation and management of large datasets, reports, dashboards and data pipelines. You will interact with internal program, product owners and technical teams to gather requirements, structure scalable and data-oriented solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytics insights into concrete, actionable recommendations for business or product improvement. If this sounds exciting to you, please read on.Key job responsibilities- Work on data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems.- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Build and managing related key performance indicators (KPI's) to measure, control, and benchmark reporting processes.- Monitor existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.- Support cross-functional teams on the day-to-day execution of the existent program implementation.BASIC QUALIFICATIONS- 2+ years of business analyst, data analyst or similar role experience- 2+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 2+ years of business or financial analysis experience- 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- Intermediate skills using SQL- Experience making business recommendations and influencing stakeholders- Bachelor's degree or 4+ years of relevant professional experience ...

Amazon Advertising operates at the intersection of e-Commerce and Advertising, offering a range of digital advertising solutions with the goal of helping our customers discover and shop for anything they want to buy.The Amazon Advertising business is growing at a fast pace and this team’s mission is to apply science and technology to accelerate that growth through best-in-class solutions. We are part of the Sales Recommendations & Insights team within Sales & Partner Enablement (SPE) to deliver solutions to improve Amazon Advertising Sales team effectiveness worldwide. We are building products for Amazon Advertising front line sales team. Our mission is to minimize the effort required for our Sales team to identify opportunities and recommendations to help their brands grow on Amazon.The team is looking for motivated Business Intelligent Engineers. In this role you will be responsible for and will build the foundational data pipelines and data tables, analyze large data sets, prove and disprove hypothesis, automate solutions and build self-service dashboards and reports. This person consistently employs high judgment and makes data-driven decisions, leading by example and influencing the team to do the same.Key job responsibilities - Analyze and solve business problems at their root, stepping back to understand the broader context.- Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations that will shape the future of the Amazon Business.- Develop end-to-end self-service BI solutions to support decision making for the key stakeholder.- Train business stakeholders to use the BI tools and to be autonomous in data analysis.- Research and implement novel approaches to enhance existing technical and business processes to improve customers and stakeholders experience.BASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Are you looking for an opportunity to own a large-scale technology problem? Do you enjoy finding patterns and pushing the boundaries of current possibilities? Are you interested in building reliable and scalable systems that support Amazon's growth? If so, Amazon Devices and Services Finance Technology (FinTech) is the perfect place for you!ABOUT THE TEAMAmazon Devices and Services FinTech is the global team that designs and builds the financial planning and analysis tools for a wide variety of Devices` new and established organizations. From Kindle to Ring and even new and exciting companies like Kuiper (our new interstellar satellite play), this team enjoys a wide variety of complex and interesting problem spaces. They are almost like FinTech consultants embedded in Amazon.ABOUT THIS ROLEThe Amazon Devices and Services FinTech team is expanding our data science team that is building a forecasting solution for the Amazon Devices and Services Finance organization, and we are looking for a Data Scientist to join us.As a data scientist, you will dive deep into data from across Amazon's finance organization, extract new insights, drive investigations and algorithm development, and interface with technical and non-technical customers. You will leverage your data science expertise and communication skills to pivot between delivering science solutions, translating knowledge of finance and operational processes into forecasting models, and communicating insights and recommendations to audiences of varying levels of technical sophistication in support of specific business questions, root cause analysis, planning, and innovation for the future.Key job responsibilities- Create various forecasts, including but not limited to Operational Expenses, and drive adoption of these forecasts by various teams within Amazon for financial and operations planning- Continuously innovate through research and the application of the latest machine learning techniques to drive forecasting accuracy improvement- Perform exploratory data analysis to identify business opportunities and develop a plan to address them- Communicate verbally and in writing to business customers with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendations- Build customer-facing reporting tools to provide insights and metrics which track forecast performance and explain variance- Utilize code (Python, R, Scala, SQL, etc.) for analyzing data and building statistical and machine/deep learning modelsA day in the lifeIn a typical day as a data scientist at Amazon FinTech, you'll begin by delving into complex datasets, applying your technical expertise in feature engineering and exploratory data analysis to uncover valuable insights. You'll utilize both traditional time series forecasting techniques as well as more advanced machine learning algorithms to build accurate and reliable forecasting models that solve complex business problems like Operational Expense (OpEx) Forecasting. Collaboration with business, engineering, and partner teams is essential, as you'll translate your data-driven forecasts into actionable insights that align with strategic goals. Throughout the day, you'll innovate by adapting new forecasting methods, ensuring your solutions are stable, scalable, and fault-tolerant. Your strong communication skills and attention to detail will help you manage and integrate large datasets, solve unstructured problems, and drive projects to completion in a fast-paced, dynamic environment.Join us and be a part of our dynamic team, driving the future of financial technology at Amazon.BASIC QUALIFICATIONS- Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- 3+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Have you ever wondered how Amazon predicts when your order will arrive and how we ensure that it actually arrives on at the promised date/time? Have you wondered where all those Amazon semi-trucks on the road are headed? Are you passionate about increasing efficiency and reducing carbon footprint? Does the idea of having worldwide impact on Amazon's logistics network including our planes, trucks, and vans sound exciting to you? If so, then we want to talk with you! At Amazon's Fulfillment Optimization, we are tasked with optimizing the fulfillment on customer orders so that we fulfill all orders worldwide in the most intelligent manner while ensuring Amazon customers get their orders on time.The Transportation Volume Planning team owns and operates ML and simulation systems that continually optimize the distribution of tens of millions of products across Amazon’s warehouses in the most cost-effective manner, utilizing large scale optimization techniques and distributed computing in trying to reduce overall transportation costs while improving the customer experience. We are focused on saving hundreds of millions of dollars using big data technologies, cutting edge science, machine learning, and scalable distributed software on the cloud that automates and optimizes inventory and shipments to customers under the uncertainty of demand, pricing and supply.We’re looking for a passionate and results-oriented Principal Analytics Manager who enjoys the challenge of diving into complex problems and solving the unsolvable to drive the key decisions. The person will lead the team of BIEs and DEs to develop large scale, fault tolerant and high availability data analysis systems. Watch http://bit.ly/amazon-scot to get the big picture.Key job responsibilitiesIn this role you will… • Collaborate with and influence a wide set of stakeholders, providing thought leadership, product expertise, and business insight. • Work across Transportation teams, PMs, Engineers, Scientists, Finance, and SCOT teams to establish the network planning Analytics Roadmap. • Interface with cross-functional teams to build centralized tools that will allow for rapid defect detection and repair. • Partner with Engineers and Software Engineers to design products and systems to enhance explainability of various machine learning and optimization models.• Explore/analyze and work with Product Managers to understand customer behaviors, spot system defects, and benchmark our ability to serve our customers • Design and implement technical solutions with an appropriate analytics strategy and data set design; make technical trade-offs for long-term / short-term needs; and drive best practices in operational excellence, data modelling, and analysis. This role will likely be a good fit for you if you currently… • Are energized by nuanced problem statements, navigating complexity with thoughtful analyses, and delivering crisp findings and recommendations to leadership teams. • Looking around corners to proactively identify and build automated, scalable analytical solutions • Use analyses to propose innovative and profitable initiatives to senior management/executives. • Analyze and synthesize large streams across multiple inputs. • Find and create ways to measure the customer experience to drive outcomes. • Curious to identify patterns in and how they relate to the outcomes • Inspire high performance from your team, with your vision, energy, high standards and results.* Manage, mentor and grow a team of BIEs and DEsAbout the teamAbout the teamThe Transportation Volume Planning team is part of the Fulfillment Optimization org and owns optimization and simulation systems to guide Amazon's outbound capacity planning. The team is currently spread across Seattle, Austin, TX, and New York City. The team is multi-disciplined comprising of research science, business intelligence, and software development. Come join us as we fundamentally redesign our approach to Amazon first-party fulfillment.Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scot BASIC QUALIFICATIONS- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software ...

Are you excited to drive high-visibility, long term Supply Chain and Transportation plans to help Amazon meet future operational and analytics needs? Looking for a motivated individual with strong analytical skills, supply chain and transportation knowledge, and technology experience to join our Supply Chain Execution Planning and Analytics team as a Business Intel Engineer (BIE). This position partners with several functional groups such as supply chain optimization, fulfillment technology, sales and operations, transportation, and several other key stakeholders throughout the process. As a BIE, you will develop and implement ideas that drive continuous improvement by simplifying processes and driving automation. This position provides opportunities to influence one of the high visibility/high impact areas in the organization.Key job responsibilities - Use analytical and statistical rigor to solve complex problems and drive business decisions - Mine data from database tables (ex. Redshift, MySQL, Oracle) using SQL and log files by writing scripts (ex. PERL, Python, UNIX) - Develop deep-dive tools, UIs, metrics, and dashboards - Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current business performance. This will require data gathering and manipulation, synthesis and modeling, running simulations, problem solving, and communication of insights and recommendations.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Would you like to shape the future of the video entertainment industry for movies, TV and live sports events? Does solving complex problems within large scale systems excite you? If you answered yes, come build the future of entertainment with us!Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.Amazon is seeking a Business Intelligence Engineer for a high visibility role supporting Prime Video Sports. This role sits within the Finance & Strategy organization, and provides opportunities for impactful contributions to the Prime Video business. Business Intelligence Engineers partner with finance, strategy, and other stakeholders to solve complex problems, including, reporting & tooling automation, business analysis, and strategic planning. This role will oversee reporting and analysis of major sports properties, such as Thursday Night Football and UEFA Champions League. Key job responsibilities- Partner with Finance and Strategy Managers to design reports and analyses which answer important business questions. - Build impactful, scalable data pipelines and automated reporting products. - Produce meaningful, timely, and actionable analyses to inform sports business decisions.- Design and implement metrics to measure effectiveness of new products. - Work with Data Engineers, Economists, and Product Managers to optimize Prime Video reporting and analysis infrastructure and operations. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

At Amazon, we're working to be the most customer-centric company on earth. Customer Service is at the heart of what we do. Are you interested in shaping the future of Amazon Customer Service globally and driving strategic initiatives that shape the future of support for our employees and customers?The Consumer Customer Service Support (C2S2) team is looking for a talented and experienced Business Intelligence Engineer (BIE) to work across Customer Service and other Amazon teams to improve its content management, training, and program management functions. You will be part of a team of analysts responsible for developing and maintaining the reporting infrastructure for C2S2. This includes measuring the efficacy of training, associate facing content, Amazon’s help pages, and strategic program initiatives. As a BIE, you will support both the C2S2 functional teams and the rest of the analyst team to automate, standardize and scale their most complex data tasks.A successful candidate will have a passion for data analytics and a deep knowledge of business intelligence solutions. The individual will have experience working with diverse groups of stakeholders, gaining expertise in their data and metrics, and translating their business needs to technical solutions. The individual will have the ability to work in a fast-paced environment, and a desire to innovate, fail fast, learn, iterate and improve.Key job responsibilities· Work with stakeholders to understand their needs and design reporting and automation solutions that will exceed expectations· Build detailed understanding of CS processes and how they map to data· Work with a variety of data sources and large data sets, extract data using efficient query development and provide a holistic and consistent view of the data· Actively drive automation and scaling of data processes and create self-service tools· Build knowledge of the latest tools and technologies to help deliver flexible and scalable solutions· Partner with data engineering teams to adapt data infrastructure to requirements· Actively manage the timeline and deliverables of projects, anticipate risks and resolve issuesAbout the teamIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Experience in analyzing and interpreting data with Redshift, Oracle, NoSQL etc.- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience with forecasting and statistical analysis- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you want to be an integral part of the world's transition to the cloud? The AWS Analytics and Data Solutions (ADS) team is seeking for a Business Intelligence Engineer (BIE) with a combination of superior analytical abilities, business acumen, business judgement, curiosity, technical skills, and written and verbal communication skills to join our team.Data-driven decision-making is at the core of Amazon’s culture and people who are exceptionally talented at analyzing large sets of data to build insights are critical. Your work will directly impact the decisions and strategy of the entire AWS Infrastructure Services org and our customers. You will be gathering customer needs and insights, mining large and diverse data sets from across AWS Infrastructure, building visualizations and tools for our business partners, generating insights to help senior leaders make critical business decisions. Hence, the successful BIE will not only possess the expertise and passion for analyzing data, designing metrics to measure the performance of the business, and building reporting capabilities and tools, but also will interact directly with business leaders and teams that rely on the metrics and analyses that they produce.The business intelligence engineer must be a self-starter, comfortable with ambiguity, able to think big and be creative (while still paying careful attention to detail), and enjoy working in a fast-paced, dynamic environment. If you are excited about data, are results-oriented, and want to join a growing analytics team within Amazon - this role is for you! Key job responsibilities - Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support the needs of the business. - Apply deep analytic and business intelligence skills to extract meaningful insights and learning from large and complicated data sets. - Be hands-on with ETL to build data pipeline to support automated reporting. - Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current business performance, and ad hoc analyses to support future improvements or innovations. This will require data gathering and manipulation, problem solving, and communication of insights and recommendations. - Build various data visualizations to tell the story of business trends, patterns, and outliers through rich visualizations. - Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.About the teamWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

SCOT's Automated Inventory Management (AIM) Planning team is seeking a Business Intelligence Engineer who enjoys the challenge of diving into complex problems and solving the unsolvable to help our executives make impactful decisions.In this role, you will support inventory management innovation, AIM Inventory Planning roadmap and system improvements to automate worldwide inventory management, and identify and drive long term free cash flow opportunities.You will work closely with Scientists, Engineers and Product Managers to build scalable, high insight- high impact products and lead retail inventory planning cycles, to enable top-notch Amazon global retail inventory efficiency strategy within our rapidly growing, dynamic business and influence Amazon's inventory management decisions on a day-to-day basis.Key job responsibilitiesIn this role you will…• Collaborate with and influence a wide set of stakeholders, providing thought leadership, product expertise, and business insight.• Own and execute retail inventory guidance planning cycles, as inputs into global Amazon financial plans and network plans• Work across AIM Planning, PMs, Engineers, Scientists, Finance, and SCOT teams to deliver the Inventory Planning BIE Roadmap.• Dive deep to create insights on how well Amazon is taking care of the customer as it relates to product availability and inventory levels• Drive changes through insights to improve a wide range of internal products that impact planning, buying and sourcing.• Develop improvements and invent new ways to look at / trends via an internal worldwide customer portal.• Interface with cross-functional teams to build centralized tools that will allow for rapid defect detection and repair.• Partner with Engineers and Software Engineers to design products and systems to transform and store billions of items using AWS redshift• Explore/analyze and work with Product Managers to understand customer behaviors, spot system defects, and benchmark our ability to serve our customers• Design and implement technical solutions with an appropriate analytics strategy and data set design; make technical trade-offs for long-term / short-term needs; and drive best practices in operational excellence, data modelling, and analysis.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

The Learning & Development Science team in Amazon Logistics (AMZL) builds state-of-the-art Artificial Intelligence (AI) solutions for enhancing leadership and associate development within the organization. We develop technology and mechanisms to map the learner journeys, answer real-time questions through chat assistants, and drive the right interventions at the right time. As an Applied Scientist on the team, you will play a critical role in driving the design, research, and development of these science initiatives.The ideal candidate will lead the research on learning and development trends, and develop impactful learning journey roadmap that align with organizational goals and priorities. By parsing the information of different learning courses, they will utilize the latest advances in Gen AI technology to address the personalized questions in real-time from the leadership and associates through chat assistants. Post the learning interventions, the candidate will apply causal inference or A/B experimentation frameworks to assess the associated impact of these learning programs on associate performance. As a part of this role, this candidate will collaborate with a large team of experts in the field and move the state of learning experience research forward. They should have the ability to communicate the science insights effectively to both technical and non-technical audiences.Key job responsibilities* Apply science models to extract actionable information from learning feedback* Leverage GenAI/Large Language Model (LLM) technology for scaling and automating learning experience workflows* Design and implement metrics to evaluate the effectiveness of AI models* Present deep dives and analysis to both technical and non-technical stakeholders, ensuring clarity and understanding and influencing business partners* Perform statistical analysis and statistical tests including hypothesis testing and A/B testing* Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentationBASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides content customers love and trust and accurate, meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.We are looking for a results-oriented individual to support Prime Video Trust & Safety risk planning and analysis for global customer trust and regulatory initiatives. You will manage a global team and partner with diverse stakeholders (Policy, Program, Legal, Tech, Science, Product) to mitigate large-scale business risks and drive key business insights. You will be responsible for running large-scale analyses and building metrics/KPIs to scale the Trust & Safety business, while proactively identifying defects and simplifying manual processes. If you love being at the forefront of industry growth and development, developing and executing processes in a highly ambiguous environment, identifying information gaps and collaboration needs, and driving business strategy, then this is the spot for you. This is a high impact role offering an opportunity to drive and influence business-critical decisions impacting the long-term future of Trust & Safety.Key job responsibilities- Manages a global team of analysts to proactively address emerging business risks. - Develop and communicate comprehensive KPIs/metrics, business risks, and data limitations.- Leverage reports and analytics to make recommendations in line with business strategy and goals.- Partner and collaborate with business partners and stakeholders to drive strategic projects.- Identify system and process improvement opportunities which will directly influence customer trust, regulatory compliance, and operational efficiency. - Manage and coordinate change management initiatives.- Participates in recruitment and selection activities including role modeling through hiring decisions and processes.- Manages performance and behavior of direct reports through effective 1:1 meetings, coaching and mentorship.- Maintains a positive and professional demeanor always portraying the site and company in a positive light and effectively managing sensitive issues.- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.A successful candidate will need to:- Communicate ideas and business risk concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives.- Embody a true pioneering spirit, willing to “get hands dirty” in a start-up environment while simultaneously developing processes, automation, and delivering results.- Clearly define data requirements and metrics, working with teams to implement the entire data flow from capture to presentation and management.- High attention to detail and proven ability to manage multiple, competing priorities simultaneously particularly during escalations and high-visibility events.- Keen on developing and training people to improve skills and capabilities for sustainable and continuous improvement.BASIC QUALIFICATIONS- 5+ years of direct experience in quantitative research or analysis- 3+ years in program & project management- 3+ years building forecasting and/or planning models in Excel or other more advanced tools- Direct supervisory and people management experience ...