Administrative Support

The Amazon Air Science & Tech organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support one Director and one Senior Principal on our team in Bellevue, Washington.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. Key job responsibilitiesManage complex calendar and scheduling to support teams in multiple locations Manage domestic and international travel Manage expense report coordination and submission Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events) Ensure the timely completion of critical tasks and follow up on outstanding matters.- Ensure the timely completion of critical tasks and follow up on outstanding matters. as a liaison for direct reports Work closely with the leadership team, program managers, recruiting, and other Executive Assistants to provide support to the organization Help to develop & maintain new mechanisms within the teamBASIC QUALIFICATIONS- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

The Amazon Advertising team is seeking a passionate and driven Executive Assistant to support at least one Director in the Amazon Demand Side Platform organization.This role will primarily support one leader who oversee a team of 500+ employees in total. This position will serve as part of a close-knit EA team supporting the broader Advertising organization of 16000+ employees worldwide.This role requires outstanding planning, time management, and organizational skills. The right candidate will have a strong sense of ownership, bias for action, and be customer service-oriented. This position requires high levels of integrity and discretion in handling confidential information and professionalism in dealing with senior executives. A successful candidate will have exceptional written and verbal communication skills, will be tech-savvy, resourceful, and a creative problem solver. They will act as the unifier of the team through team socials, events, and programs. They will also partner with onsite operational teams to support the Amazon Ads locations and play a major role in the team's overall site strategy. This position requires the capacity to work successfully in a team environment, and build effective working relationships. Key job responsibilities• Managing complex calendar requests, meeting invites and conference room logistics• Planning international and domestic travel• Processing expense reports• Managing large event logistics (in-person and virtually), including catering, preparing agendas and materials to ensure the meetings are productive (e.g. Town Hall, onsite business meetings)• Space planning for the team, coordination and execution of office moves• Boosting morale, recognizing outstanding efforts, having fun at work, and encouraging others to do the same• Attending key meetings, tracking and helping drive completion of key deliverables, and following up on outstanding items• Driving team mechanisms (e.g., staff meeting agendas, weekly business reviews, team-building events, launch events and team recognition)• Identifying internal and external approaches to solve problems in a creative wayAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of professional or military experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications ...

Operations Technology Solutions (OTS) is looking for a Customer Service Specialist for our Supply Chain Solutions organization. The Customer Service Management (CSM) team is responsible for maximizing the customer experience with the day-to-day execution of OTS Supply Chain services provided to Amazon's internal operations through our order management system. Having a centralized management of our customer service operation drives customer loyalty through consistent experiences. This customer support framework is a seamlessly integrated activity that touches every forward and reverse logistics services provided to our internal customers. This includes training users on an evolving customer order management technology, optimizing order support processes, successfully triaging customer concerns and measuring our service excellence. The CSM team provides customer support across the globe supporting North America, Latin America, United Kingdom, Europe, and Asia/Pacific regions. A CSS have influential working relationships with customers, peers and leadership.Key job responsibilitiesThe Customer Service Specialist (CSS) manages the day-to-day execution of OTS order management for our customers, including successful resolution to inquiries and escalations received. This role will work directly with customers and be responsible for driving changes to processes, tools, and products based on their needs. CSS is responsible for meeting or exceeding daily targets to real-time customer alerts and order escalation resolution. This role collaborates and coordinates with multiple teams to streamline workflows, prioritize and fix the issues at hand. As CSS must have strong problem-solving skills. You should be able to swiftly identify areas for improvement and develop strategies that can help drive customer satisfaction and improve service quality. Proactively identify potential issues and come up with solutions that are acceptable to all stakeholders involved. You must have a comprehensive understanding of customers sentiments regarding OTS products and/or services. CSS takes ownership in developing and training our global customers on the order management and reporting systems. CSS enforces the order management workflows, approvals and collaborate across our Supply Chain execution teams to mitigate risks to prevent on-time in-full (OTIF) disruptions. This role is critical for providing first-class support, ensuring a consistent customer experience throughout the service request lifecycle. A day in the life- Independently manage response and resolution of customer queries in a quick and efficient manner to meet or exceed our operational service level agreements (SLA).- Always working towards the best customer experience possible, this role is the primary point of contact for real-time feedback from our customers to the regional and global Customer Service Managers. - Drive quick resolutions for repetitive complex issues, coming up with solutions to improve customer service experience along the journey of order progression.- Collaborates effectively, influencing both internal and external stakeholders and processes across diverse groups to deliver for our customers.About the teamThe Operations Technology Solutions (OTS) organization manages a complex suite of IT products and services that support a wide variety of new site launches and project initiatives that span across business teams within Worldwide Amazon Stores operations. Our technology solutions power the physical fulfillment operations that directly supports shipping packages to millions of Amazon.com customers across the globe.BASIC QUALIFICATIONS- 2+ years of program or project management experience- 1+ years of supply chain experience ...

The Amazonian Experience and Technology (AET) organization is seeking a senior-level Executive Assistant to provide support to the Director of Benefits (BXT). Amazonian Experience and Technology (AET) provides technology and services that Amazon’s entire global workforce, over 1.5M people and counting, relies on every day. We operate at the intersection of technology and empathy, re-imagining Human Resources conventions. Our customers are our colleagues, and we’re innovating for them. Under the AET umbrella, Amazon Benefits builds a workplace for Amazonians to invent and deliver on behalf of customers by supporting employees’ financial, education, health, and wellness needs with benefits that optimize value and are easy to discover, enroll, and access.The right candidate will have a strong sense of ownership, bias for action, and be able to work accurately when under pressure to meet tight deadlines. You will be responsible for a wide range of activities including management of fast-changing and complex executive calendars and tracking key deliverables. Other activities may include managing large-scale events. You will be entrusted to a wide range of unsupervised decisions affecting the prioritization, importance, and speed of our business.You’ll also have access to confidential information, and will be trusted with information regarding data privacy. You need to be someone who wants to build a deep and trusting, long-term partnership with leaders. A successful candidate will possess the ability to partner with teams across the company, operate independently, and react with appropriate urgency to situations that require a quick turnaround.Key job responsibilities- Manage complex calendar and scheduling requirements for internal stakeholders- High judgment and decision making in an ambiguous environment- Planning domestic and international travel · Manage expense report coordination and submission - Organize, execute, and assist with team activities (staff meeting agendas, global team meetings, off-sites, and team social events)- Act as a liaison for direct reports · Ensures they demonstrate knowledge and awareness of the Amazon Leadership Principles in their daily work ethics, indexing highly on more than a few as they build their brand (manner reflective of a leader)- Exhibit high judgment and decision making in an ambiguous environment- Work closely with the leadership team, business partners, and other Executive Assistants to provide seamless support to the organization- Document writing, editing, and readiness- Have fun and help others do the sameA day in the lifeYou will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, managing expenses, and organizing team activities and events. Other responsibilities include, but are not limited to, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company.Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take action without the total picture. You will learn organizational structures and objectives of the teams you support.BASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

The Alexa, Customers & Technology (ACT) team seeks a driven, highly organized and proactive Executive Assistant to support the Distinguished Engineer, a Sr. Principal Engineer, and a Sr. Principal Scientist with ACT. This position will support these three independent contributor executives engaged in cutting edge technological work, while also providing high-level coordination to the EA team on special projects, and partnering with the Lead EA of the organization to spearhead process improvements. Additionally, this role will work with a fun and energetic team of executive assistants. Key job responsibilitiesThe EA is responsible to a broad variety of tasks including:• Managing three active calendars; meticulous attention to detail in scheduling, coordinating and planning internal meetings, agendas and appointments; planning detailed domestic and international travel, completing expense reports.• Optimizing executive effectiveness through partnership on priorities to react to fast-moving calendar. • Coordinating with the EA team on organization-wide initiatives. • Serving as the "gatekeeper" to the executives' time, screening and prioritizing appointments/meeting requests while always providing polite and professional communication.• Communicating on behalf of the executives directly with the leadership team and other stakeholders across the organization.• Training other administrative staff on company policies and best practices.• Have fun at work and help others do the same!A day in the lifeOn a day-to-day basic, the Executive Assistant will maintain the executives' calendar, keeping it organized for weeks in advance. This involves maintaining strong working relationships with the executives, partner EAs, and members of the business. Additionally, the Executive Assistant will partner with other EA team members on team events, space administration, and building a proactive outlook for upcoming meetings. About the teamThe Alexa, Customers & Technology team is a dynamic and exciting set of teams. The Independent Contributor Executives this role would be supporting are working on cutting edge technological problems important to all of Amazon. They are eager for an Executive Assistant to join to keep them organized and effective, and keep things fun. BASIC QUALIFICATIONS- Experience with Microsoft Office products and applications- Bachelor's degree- 4+ years of executive assistant experience ...

Amazon’s Customs & Trade (ACT) Learning & Development team supports Amazon’s customs brokerage mission to provide global customers (International FBA Sellers and External Freight Forwarders) a one-stop customs business for international transportation services. To support expansion, we are searching for a Sr. Learning Specialist with strong communication, development and facilitation skills to join our team and help grow and implement customs brokerage onboarding, training, and upskilling programs. Amazon Customs Brokers own customs clearance on ocean, air, rail and truck cross-border shipments, and the Sr. Learning Specialist will play a critical role in defining and facilitating training and learning materials for onboarding and continued education. A Sr. Customs Learning Specialist is comfortable talking in front of a group as well as one-on-one with an individual, and is able to give and receive feedback effectively. We invite you to be part of the team that defines how Amazon changes the world of international logistics.Key job responsibilities- Innovate and lead training project directives and timelines while offering solutions to training needs variances- Facilitate operational training for Broker Operations Partners via blended learning experience comprised of remote instructor led training (VILT), in-person, and hands-on training- Conduct ongoing assessments of learning performance via data-driven approaches- Identify gaps in existing learning content; Innovate, create, and test new training materials that close critical skill and knowledge gaps- Manage classroom instruction, performance and reporting, providing subject matter expertise in areas of content specialtiesKey skills: - Understanding of brokerage incident and escalation functions.- Proficient in and able to explain customs, in-bonds, duty statements, etc.- Experience in or with International Logistics, Cross-Border Transportation and Supply Chain, or US Customs rules and regulations.- 1+ year as a Licensed Customs Broker or has Customs experience with a willingness to taking the Customs Brokerage or Certificate (CCS) license exam.- Fluent English (written and verbal) - Effective communication skills with stakeholders and leadership.- Client-focused and team-orientedAbout the teamACT's L&D team globally manages the brokerage's training and development needs with development tools and innovative systems. Tenets include:1) Improve employee performance - Teach and reinforce digital competencies and customs brokerage skills that improve operator compliance and productivity.(2) Enhance service output - Provide customs brokers a learning environment that fosters accurate entry writing solutions.(3) Retain talent - Expand employee learning and training leading to career growth opportunities.BASIC QUALIFICATIONS- International logistics work experience.- Bachelor’s degree in a related field.- Demonstrated success developing, coaching and assessing business processes.- Corporate training or e-learning platform experience.- Experience using computers to develop instructional materials and presentations. ...

Have you ever wanted to be part of a team who is building industry changing technology? Amazon’s Project Kuiper is long-term initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.Key job responsibilitiesReporting directly to the Leadership, Kuiper Regulatory, the Executive Assistant (EA) provides high-level administrative support to ensure Regulatory leadership can efficiently accomplish company initiatives and goals. The EA serves as the primary point of contact for all internal and external administrative matters pertaining to the Regulatory business. The Executive Assistant also serves as a direct liaison to the leadership team; plans, coordinates and facilitates the details of executive internal and external meetings; and oversees special projects as directed. The EA must be creative, organized, detail-oriented, exercise good judgment, have strong written, verbal and administrative skills. The EA must be able to work in a high-stress, dynamic, complex work environment and balance multiple priorities. The EA will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure to handle a wide variety of tasks, assignments and confidential matters with discretion. The EA must demonstrate a strong bias for action by handling administrative matters expeditiously, proactively and professionally to ensure successful completion of assigned projects and tasks.Roles and Responsibilities The EA completes a broad variety of administrative tasks including: • Managing a very active and fluid calendar of appointments; meticulous attention to detail in scheduling, coordinating and planning internal meetings, agendas and appointments; planning detailed domestic and international travel, writing itineraries, arranging point-to-point transportation; compiling documents for travel-related meetings; completing expense reports• Planning the executive’s daily, weekly and monthly schedule of events• Planning, managing and executing ongoing key team activities (staff meetings, all-hands meetings, training, offsites, town halls, skip levels, morale events)• Composing and preparing business correspondence; keeping the executive’s communications organized to filter low priority items and focus on important information• Serving as the "gatekeeper" to the executive office, screening and prioritizing appointments/meeting requests while always providing polite and professional service• Communicating on behalf of the senior executive directly with the leadership team and other stakeholders across the organization • Training other administrative staff on company policies and best practices• Have fun at work and help others do the sameDue to the need to access certain federal controlled information, you must be a U.S. citizen for consideration. A day in the lifeThis exciting role requires attention to detail, the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior leaders and engineers inside the company is important, as is a good sense of humor. The successful candidate will possess the ability to complete complex tasks and projects quickly with minimal guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action with ambiguity and show grace under pressure. BASIC QUALIFICATIONS- 5+ years of experience supporting senior level leadership (calendar management, meeting coordination, travel coordination, event planning, etc.)- 3+ years of Project Management/Project Coordination Experience (goal & project tracking, reporting, space planning, budgeting, process improvement, etc.)- 3+ years of experience with advanced use of the Microsoft Office Suite (Outlook, Excel, OneNote, PowerPoint, and Word)- 3+ years of experience as a Executive assistant ...

Join Amazon Q Business, the cutting-edge team inventing the future! Amazon Q Business is an industry-leading generative AI–powered assistant that can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in enterprise systems. It empowers employees to be more creative, data-driven, efficient, prepared, and productive.This exciting role requires a high level of integrity and discretion in handling confidential information. The successful candidate will possess the ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture. Professionalism in dealing with executives inside and outside the company is important, as is a good sense of humor.Key job responsibilities• Proactively manage complex calendars with attention to detail, accuracy, and allocation of time to promote productivity and recognize the need to reprioritize as appropriate.• Understand the business priorities and identify process improvements to create efficiency and scale for the executives and their leadership teams.• Manage scheduling requirements for annual operational planning process, business planning and performance review cycles, and coordinate off-sites and team-based social events with associated budgets and logistics.• Work in partnership with org leaders, functional business partners (e.g., Finance, HR, Marketing, etc) and other EAs to provide seamless support to the Director and teams.• Plan executive domestic and international travel.• Manage expense report coordination and submission.• Track and help drive completion of key deliverables and follow up on outstanding items.• Be flexible in balancing competing priorities and demonstrate grace under pressure.• Communicate clearly (written and verbal) and has strong interpersonal skills. • Demonstrate high judgment and decision making in an ambiguous environment.About the teamMake HistoryAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. With Q Business, we are changing the way customers operate, helping them streamline and automate their daily work with ease and efficiency.Have Fun Surround yourself with a highly talented team of people that like to solve complex problems, but also work in a fun and autonomous environment.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of senior level leadership support experience- Experience with domestic or international travel coordination- Experience in a fast-paced, high-tech company- Experience managing multiple executive-level calendars ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the successful candidate report to a site location.Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation in an primary responder rotation, which includes monitoring the data center infrastructure, coordinating response to operational incidents, and partnering with other teams to rapidly resolve issues that impact service availability. Primary responder responsibilities may require evening, weekend, holiday, and/or night work to ensure our global data centers are operating at the highest levels of reliability for our customers. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of regional work area is required.All physical requirements are expected with reasonable accommodations:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed• Working in cramped and/or elevated and/or noisy environments• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).Key job responsibilities• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors• Performing on-call duties and participating in scheduled maintenance and change management activities• Contributing to documentation and process improvement initiatives based on your analysis of operational issues• Helping to train and onboard new team membersA day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution• Solve problems at their root and step back to understand the broader context• Maintain service level agreements through the implementation of proactive issue detection and reportingYou will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of regional work area is required.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 1+ years of relevant experience in data center operations, IT support, or a similar technical field- 1+ years of troubleshooting skills and ability to resolve undefined technical problems- Willingness to participate in a primary responder rotation and support 24/7 data center operations ...

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our Asia Global Selling team in Seattle, Washington.Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Our team drives business development in China and Asia, along with collaborating with many of Amazon's global teams. Must be able to speak Mandarin (verbal and written). This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. Key job responsibilities- Arrange travel itinerary and hotel bookings as required.- Manage and process all mail and email correspondence as required- Interact with Amazon counterparts on a global basis to arrange meetings, conference calls, diary schedules etc.- Assist with the follow up actions from meeting outcomes- Prepare and issue minutes of meetings- Assist with the preparation of key information indicator statistics and develop plan and presentations etc.- Assist with managing and maintaining an effective computer based filing system and where appropriate manual filing system- Be responsible for the overall direction and coordination of the team’s administration- Work closely with support staff to build and secure support and resources for projects and initiatives- Carry out responsibilities in accordance with Amazon’s policies and proceduresBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can procure compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.AWS Commerce Platform (CP) provides the back- and front-end services that enable AWS Service teams to sell to AWS customers, as well as allowing AWS customers to purchase AWS Services and to understand and manage their infrastructure costs. Because we sit at the nexus of all AWS Services and end-customers, we work closely across all AWS teams to ensure that we offer a great customer experience.The Risk, Audit, Accounting, and Compliance (RAAC) team is seeking a Sr. Risk Specialist to support the Commerce Platform organization with government regulations, with a heavy focus on SOX and General Data Protection Regulation (GDPR). The Senior Risk Specialist will be responsible for managing and ensuring GDPR and SOX compliance within a fast-paced, dynamic, and agile environment. This role requires a strategic, hands-on individual with a strong understanding of data privacy and financial compliance regulations, particularly in the context of a rapidly changing business environment. The Senior Risk Specialist will collaborate with cross-functional teams to implement effective risk management strategies, conduct compliance assessments, and ensure that the organization adheres to GDPR and SOX requirements across its operations.Key job responsibilities• Develop and maintain a library of relevant government regulations (e.g. GDPR, SOX) which impact AWS Commerce Platform frameworks and operations• Develop and manage yearly launch forecasts and working backwards plans to ensure timely onboarding of necessary applications and controls.• Partner with Accounting teams to create and maintain accurate Revenue Process Flowcharts for Commerce Platform organizations on a yearly basis.• Support additional compliance initiatives, including Data Retention and regional-specific audits.• Lead cross-functional projects related to compliance across the Commerce Platform organization• Create operational mechanisms to address recurring escalation patterns and persistent challengesA day in the lifeA Sr. Risk Specialist in this role wears many hats, balancing both SOX financial controls and GDPR data protection requirements. The day involves constant communication across multiple departments—legal, IT, internal/external audit, and finance—to ensure the organization adheres to complex regulatory frameworks. There’s a lot of documentation and reporting involved, along with proactive monitoring of controls and risk mitigation efforts. The pace is fast due to the size and complexity of the billing organization, with frequent adjustments and changes required as new risks and compliance challenges arise.About the teamOur team is dedicated, collaborative, and committed to ensuring the highest standards of compliance. We work hard to meet the complex challenges of SOX and GDPR, while fostering a supportive and inclusive environment. We believe in the power of connection—whether through cross-functional collaboration or regular team-building activities. We also prioritize work-life balance, understanding that a healthy, balanced team is the key to long-term success. Together, we strive for excellence while supporting each other both professionally and personally.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent- Intermediate knowledge and experience working with Regional/Global Compliance Regulations (GDPR, SOX, etc.) ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the successful candidate report to a site location.Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation in an primary responder rotation, which includes monitoring the data center infrastructure, coordinating response to operational incidents, and partnering with other teams to rapidly resolve issues that impact service availability. Primary responder responsibilities may require evening, weekend, holiday, and/or night work to ensure our global data centers are operating at the highest levels of reliability for our customers. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. This role is designated to night shift. Traveling within and outside of regional work area is required.All physical requirements are expected with reasonable accommodations:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed• Working in cramped and/or elevated and/or noisy environments• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).Key job responsibilitiesThis role is specifically dedicated to night shift.• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors• Performing on-call duties and participating in scheduled maintenance and change management activities• Contributing to documentation and process improvement initiatives based on your analysis of operational issues• Helping to train and onboard new team membersA day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution• Solve problems at their root and step back to understand the broader context• Maintain service level agreements through the implementation of proactive issue detection and reportingYou will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of regional work area is required.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 1+ years of relevant experience in data center operations, IT support, or a similar technical field- 1+ years of troubleshooting skills and ability to resolve undefined technical problems- Willingness to participate in a primary responder rotation and support 24/7 data center operations ...

At Amazon, we work hard to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Last Mile Delivery Service Partner Team, who supports Delivery Service Partners (DSPs) across the globe in one of the fastest-growing industries in the world, is seeking an organized and driven individual to support global standardization and centralization efforts.The WW Delivery Service Partner (DSP) Services and Standards Team works with DSPs, Business Coaches, Finance, Fleet Managers, and delivery stations to support the relationship between Amazon and our DSPs. We are responsible for providing world-class payments and services experience to DSPs.As a WW DSP Business Standards Lead, you will support with standardization and centralization efforts for both local and world wide internal Amazon teams. This role will stretch you into program management and you will be responsible for resolving both simple and complex problems for our customers in a timely manner. Success in the role will be achieved by taking action in delivering results while building relationships with internal Amazon teams (stakeholder management), and leading collaboration efforts aimed to identify, define, and maintain programs and initiatives that measurably improve the customer experience.Overall responsibilities will include the following functions:- Manage multiple stakeholders partnerships locally and worldwide.- Execute daily / weekly / monthly Payments and other services by following standard operating procedures (SOPs). - Uploading and reporting on daily metrics, Wiki updates, and DSP support updates.- Create new processes and update existing processes as needed while reviewing and updating SOPs as required.- Prioritizing while balancing multiple tasks and stakeholders. - Assist with other DSP program activities as needed.Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where & when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.Key job responsibilitiesCross-functional work with Global DSP Payments Teams to drive standardization and optimization. Manage multiple stakeholders partnerships locally and worldwide. Execute daily / weekly / monthly Payments and other services by following standard operating procedures (SOPs). Uploading and reporting on daily metrics, Wiki updates, and DSP support updates. Create new processes and update existing processes as needed while reviewing and updating SOPs as required. Prioritizing while balancing multiple tasks and stakeholders. Assist with other DSP program activities as needed.Interact with stakeholders from other parts of the world in their native language (if applicable).BASIC QUALIFICATIONS- 2+ years of data analysis and formula creation in Microsoft Excel experience- Experience with end-to-end project management- Experience using data to drive root cause elimination and process improvement- Experience with Microsoft Office products and applications- Knowledge of VBA and Excel Macro creation and modification ...

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support 2.5 Directors in our Bellevue offices. Nested in NA AMZL Supply Chain, Amazon Shipping is a new and exciting business for amazon which offers package shipping as a service. The US Operations team leads the integration of execution of this new business into the amazon operations network. This includes driving expansion prioritization, quality, and cost to serve the business. This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.A day in the life3 days/week in-office requirementsBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our BuilderWorks team in New York City, New York.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.Key job responsibilities*Calendar management of 2 directors and occasional coverage for other directors when EAs are OOTO*Onsite team events in JFK, building team culture*Partnering with BuilderWorks EA team on org wide initiatives (Located in Seattle and San Jose)*Partnering with leaders and creating mechanisms to help organize the teamBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

The International Emerging Stores organization is looking for a flexible, proactive, multi-tasking Executive Assistant who wants to be part of a collaborative, innovative, customer-obsessed, multi-functional team. We are looking for someone who is motivated by helping leaders and their teams operate with greater efficiency. The position is based in Seattle, WA.
The Executive Assistant will provide high-level administrative and executive support to two Level 8 directors in a fast-paced, cross-functional, and cross-cultural environment. The successful candidate will be a proactive, flexible, and organized individual who can effectively manage multiple priorities, coordinate complex schedules, and serve as a strategic partner to the directors. This role requires excellent communication skills, attention to detail, and the ability to work effectively with stakeholders across the organization. A high level of integrity and discretion in handling confidential information is crucial.Key job responsibilities* Manage the daily calendars and schedules of the two directors, including arranging meetings, coordinating travel, and ensuring optimal time management* Manage the directors' travel schedules, including booking flights, hotels, and ground transportation, and ensuring all travel arrangements are made efficiently and cost-effectively* Process and reconcile the directors' expense reports, ensuring compliance with company policies* Organize and coordinate team events, offsites, and other functions to foster collaboration and morale* Provide administrative support, such as drafting and proofreading correspondence, managing expense reports, and organizing meeting materials* Act as a liaison between the directors and various stakeholders, including cross-functional teams, regional offices, and external partners* Anticipate the directors' needs and proactively propose solutions to streamline their workload* Assist with special projects and initiatives as needed, providing research, analysis, and recommendations* Maintain confidentiality and discretion when handling sensitive information* Contribute to a positive and collaborative team environmentA day in the life* Reviewing the directors' calendars and coordinating their schedules, ensuring there are no conflicts and all meetings are properly scheduled* Preparing agendas and materials for upcoming meetings, and following up on action items* Communicating with cross-functional teams and regional offices to gather information and facilitate decision-making* Drafting and reviewing correspondence, such as emails, presentations, and reports, on behalf of the directors* Researching and providing recommendations on new initiatives or process improvements* Addressing ad-hoc requests from the directors and prioritizing tasks to ensure timely completion* Maintaining the directors' expense reports and other administrative records* Fostering a positive and supportive work environment by anticipating the directors' needs and proactively offering assistanceBASIC QUALIFICATIONS- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an exceptionally talented, customer obsessed, resourceful, and self-motivated Executive Assistant to support two HR Directors. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community. This is a critical role on the team and the successful candidate will have a good sense of humor, a can-do attitude, and will help build a positive team environment. This individual will be a trusted partner and resource for our team leader and the senior leadership team supporting a wide array of projects, strategic initiatives, and tactical mechanisms. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. To be successful in this role you are an organized self-starter with high judgement, critical thinking skills, meticulous attention to detail, and exceptional problem-solving skills. You possess the ability to complete complex tasks and projects quickly with minimal guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture. The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. The position provides EA support for, and reports directly to the Director, GCER-Labor Relations AMER, while also supporting the Director, ER-AWS Sales, Marketing, and Global Services (SMGS) and the Director, GCER-Stores/General & Administrative. The individual must be based in the following locations: Seattle, Washington; or Tempe, Arizona; where Directors are also located. This is a full-time position that could require very limited travel, 5% of the time over the course of the year.Key job responsibilities• Complex calendar management• Coordinating agendas• Coordinating travel and expenses• Organizing team activities and events (such as offsites, all-team meetings, and employee engagement activities)• Space planning• Tracking key deliverables• Ad hoc project coordination• Working independently with initiative and natural curiosity of how things work• Establishing productive partnerships and collaborating successfully on a broad spectrum of issuesBASIC QUALIFICATIONS- 5+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications ...

Join us at the cutting edge of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright, and driven people. The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable. We are looking for a well organized and self-motivated Executive Assistant to support our Director of Social Responsibility. This exciting role requires excellent attention to detail, great organization and prioritization skills, the ability to plan ahead and to meet tight deadlines, all while juggling multiple critical requests.Key job responsibilities- High judgment and decision making in an ambiguous environment- Proactively coordinate and engage with leadership in planning and organizing events, activities, and calendars- Manage complex calendar and scheduling requirements- Planning executive Domestic and International Travel- Excellent communication (written and verbal) and interpersonal skills- Track and help drive completion of key deliverables and following up on outstanding items- Participate in planning of key meetings and events About the teamDiverse Experiences:World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Experience with Microsoft Office products and applications- 5+ years of Executive Assistant experience- Experience with domestic or international travel coordination- Experience working with large global teams- Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed ...

Amazon Transportation Services is pioneering new products, services, and technologies within our transportation network. We are building a platform and capability to ensure that our carrier partners are successful and our customer’s freight, no matter how large or small, is delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels. This is a great opportunity to fill a high visibility role in the fastest growing new market in Amazon expansive portfolio. Amazon is looking to hire an Accounts Payable Dispute Resolution Specialist to help our expanding Amazon Transportation Services network. The Accounts Payable Dispute Resolution Specialist will work as part of a team responsible for mediating payment disputes and resolving payment-related problems for our growing carrier partner base. Responsibilities of this role include identifying and investigating raised payment errors, calculating payment differences, communicating with internal and external partners, reconciling payment-related disputes for our carriers, and helping the team with other payment-related initiatives. This job will require problem solving, basic mathematics, communication, and customer service skills while having the ability to work independently in an often ambiguous work environment. Passion and drive for customers is a must. Key job responsibilities - Identify, deep dive, and resolve payment disputes for Amazon’s Transportation Services network carrier base - Resolve carrier claims on invoice payments in accordance with Amazon’s policies - Ensure accurate and timely resolution of carrier payment disputes - Maintain Amazon’s SLA promise to our carriers. - Meet or exceed established daily quota goals - Collaborate directly with our Amazon Transportation carriers and with members of cross functioning departments - Flexibility to change as per the changing requirements of the business - Supporting ad-hoc requests as needed - Helping the team with other payment related initiatives given the opportunity - Engage with internal teams and stakeholders to identify opportunities to improve payments and ensure customer promiseBASIC QUALIFICATIONS- High school or equivalent diploma- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvements ...

The AWS Startups organization is looking for a flexible, proactive, multi-tasking Executive Assistant who wants to be part of a collaborative, innovative, customer-obsessed, multi-functional team. We are looking for someone who is motivated by helping leaders and their teams operate with greater efficiency to support AWS Startup Leaders. This position is located in San Francisco, CA.In this role, you will have the opportunity to work with a multi-functional, global team and will support AWS Startup Leaders by managing and optimizing calendars, supporting travel, and participating in team leadership meetings to drive effective follow-up to key actions and projects. This role will require the ability to manage multiple requests and priorities simultaneously, meet deadlines, and show flexibility to change direction when needed. You will apply your curiosity, business acumen, and strong judgement to effectively prioritize work and react with appropriate urgency to emerging situations. Bias for action, willingness to roll up your sleeves, and the ability to effectively communicate and collaborate across all levels of the organization will support your success in this role. A high level of integrity and discretion in handling confidential information is crucial.Key job responsibilities- Provide seamless support to AWS Startup Leaders on organizational priorities;- Proactively manage calendar(s) with attention to accuracy, detail, and allocation of time to promote productivity; recognizing the need to re-prioritize as appropriate;- Coordinate domestic and international travel in compliance with existing policies and procedures, ensuring effective use of time and resources;- Organize and manage meetings, off-sites and team-based events;- Understand business priorities and proactively look for ways to improve processes to create efficiency and scale for the leadership team, ranging from organizational communication mechanisms to tools to planning meetings; - Plan the annual organizational calendar and facilitate the integration and prioritization of emerging priorities;- Track and help drive completion of key deliverables and follow up on outstanding items;- Review and copy-edit business documents, communications, and presentations with a high level of accuracy;- Support and, at times, manage small to medium projects based on organizational needs and professional development interests;- Build relationships and work collaboratively with Executive Assistants throughout the team and across the company; and- Proactively look around corners and take the initiative to alert leaders on future actions required of them, potential scheduling conflicts and other forward-looking itemsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with domestic and international travel coordination- Experience with executive level calendar management ...