Administrative Support

Amazon Web Services (AWS) is seeking an experienced administrative professional to support the Vice President of AWS Resilience based in Seattle. This role requires the ability to complete complex tasks and small projects with little to no guidance, lead staff meetings and other business operations, coordinate complex travel, and collaborate with other senior leader executive assistants to quickly and efficiently calendar critical and sensitive business meetings. Additionally, this executive assistant position will define the operating standards and rhythm for the global AWS Resilience executive assistant team, and own the scaling and development plans for the group. Working in a highly ambiguous environment, you will complete tasks and projects quickly and with little to no guidance, and take effective action without having to know the total picture. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. You will understand business priorities, demonstrate the ability to proactively anticipate needs, and drive improvements to build capacity for the leaders and their teams. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth.This organization within AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Key job responsibilities• Provide seamless support to the Vice President and leadership team to support organizational priorities• Proactively manage leader's calendar with attention to accuracy, detail, and allocation of time to promote productivity; recognizing the need to re-prioritize as appropriate• Coordinate domestic and international travel in compliance with existing policies and procedures, ensuring effective use of time and resources• Track and help drive completion of key deliverables and following up on outstanding items• Act as a liaison for direct reports• Drive and organize key team activities, such as staff meeting agendas, global team meetings, offsites, team-based events etc.• Proactively look around corners and take the initiative to alert leaders on future actions required of them, potential scheduling conflicts and other forward-looking items• Anticipate challenges and plan accordingly ahead of need (outside of calendaring i.e. staffing, development, talent pipeline, etc.)• Understand business priorities and proactively look for ways to improve processes to create efficiency and scale for the leadership team, ranging from organizational communication mechanisms to tools to planning meetings• Plan the annual organizational calendar and facilitate the integration and prioritization of emerging priorities• Support and, at times, manage small to medium projects based on organizational needs and professional development interests• Build relationships and work collaboratively with Executive Assistants throughout the team and across the companyAbout the teamAWS RelianceIn the AWS Resilience organization, our work takes us across all of AWS, including service teams, infrastructure, support, sales, and marketing. You will be working in a highly ambiguous environment where we have one long term mission, but must be agile in the short term to ensure we are addressing the immediate resilience needs of AWS. You will be helping the AWS resilience VP and the greater org operate as a well-oiled machine delivering on this critical mission.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of senior level leadership support experience- Knowledge of Microsoft Office products and applications- Experience with domestic or international travel coordination- Experience with executive level calendar management ...

AWS is looking for a dedicated, resourceful, and customer obsessed Executive Assistant to support leaders on our Frontline Support Team. This role requires attention to detail, excellent organizational skills and the ability to meet tight deadlines while prioritizing and executing on tasks that have an impact across multiple teams, including customers. The ideal candidate will be an experienced planner and coordinator with the demonstrated ability to respond effectively and efficiently, while collaborating with other EAs. The individual in this role must understand business priorities, demonstrate the ability to proactively anticipate needs, drive improvements for a geographically dispersed team, and understand handling of confidential information and be trusted to maintain data privacy. The successful candidate will possess the ability to complete complex tasks quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the whole picture. This role must be able to work successfully in a team environment and build effective working relationships inside and outside the group.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities• Management of complex calendar and scheduling to support teams in multiple locations.• Schedule cost effective travel itineraries which create smooth transitions between time zones. Coordinate with in-house travel agents and manage international travel process.• Create and submit expense reports in a timely fashion.• Managing engagement scheduling, tracking, and debriefs.• Track and help drive completion of key deliverables and follow up on outstanding items.• Collaborate across the Marketing EA team to ensure the effective prioritisation and completion of activities.• Partner with leaders to understand their priorities and build processes to make their organizations happier and more effective.• Help to create an environment that is positive and fun to work in.• Learn and be curious about the organization in order to improve effectiveness.A day in the lifeAs an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all–hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

Finance & Global Business Services is seeking an experienced and proactive Executive Assistant to provide high-level support to a Vice President in our Worldwide Operations Finance group. This is an exciting opportunity to partner with a long-time Amazonian and take on new challenges and responsibilities to further your professional development.In this role, you will be responsible for keeping the organization's leader and team organized, informed, and on task through meticulous calendar management, scheduling, and collaboration with other Executive Assistants. You will have strong business acumen, the ability to proactively anticipate needs, and drive continuous improvements, while maintaining a high degree of professionalism, integrity, and discretion in handling confidential information.As part of a fun and highly collaborative team, you will be comfortable working independently as well as actively engaging in shaping and nurturing our team culture. You will be an experienced and proactive planner with exceptional verbal and written communication skills, the agility to switch gears at a moment's notice, and the capability to complete a high volume of tasks with minimal guidance in a fast-paced, goal-focused environment.Key responsibilities include attention to detail, meeting tight deadlines, efficient organizational skills, and the ability to react with appropriate urgency to situations that require a quick turnaround. You will possess the capability to complete complex tasks and projects quickly and independently, take effective action without knowing the whole picture, and has the desire to build a trusting, long-term partnership with the VP and their senior leadership team. Key job responsibilities• Own complex calendar and scheduling• Own domestic and international travel• Manage expense report coordination and submission• Develop, organize, execute, and assist with team activities (Staff meetings; All-Team meetings; Off-Sites; and team social events/recognition• Track and help drive completion of key deliverables and follow up on outstanding items• Work closely with the leadership team and our business partners• Partner with other Assistants throughout the team and across the companyAbout the team*Team Culture*Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.*Work/Life Balance*Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.*Mentorship and Career Growth*Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

This exciting position requires high levels of integrity and discretion in handling highly confidential information and professionalism whilst dealing with senior professionals both inside and outside the company. The successful candidate will require high attention to detail, bias for action, detailed planning and strong organizational and management skills. The successful candidate must be able to communicate well and be able to take swift, effective action whilst proactively solving complex problems with little or no guidance. The position requires the ability to work successfully within an executive team environment, build effective working relationships, maintain a comprehensive awareness of the organization and become the “go-to” person for support activities. This candidate must have strong interpersonal and communication skills, including the ability to interact effectively with all levels of the organization with diplomacy when dealing with sensitive situations. Key job responsibilities- Manage complex calendar, scheduling requests and workback plans- Provide seamless support to senior leaders using prioritization of business activities- Travel coordination (both domestic and international)- Expense reporting- Track and help drive completion of key deliverables and follow up on outstanding items- Drive key team activities (such as staff meeting agendas, all hands meetings, supply ordering, and cyclical events such as annual planning sessions and performance reviews)- Create and track key standard operating procedures for administrative processes- Develop and coordinate organization-wide communications, ensuring they are reviewed and approved by relevant stakeholder teams- Share highly confidential documents following legal mechanisms- Manage a small team of dotted-line executive assistantsBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

The Amazon Entertainment People eXperience and Technology (PXT) organization (HR) is seeking a senior-level Executive Assistant to provide single-threaded support our Vice President. We build the culture, talent, and organization that ensures all Entertainment Amazonians thrive in creating, inventing and delivering for our customers globally. We build this environment in complex, dynamic industries, aiming to stay ahead of the business’ talent and organization challenges. PXT for Amazon Entertainment supports a portfolio of entertainment businesses that span film, TV, live sports, music, podcasts, games, audiobooks, livestreaming, and other media content. The Entertainment PXT team focuses on the inputs that attract, grow, and retain creative, technical, and business talent at scale. We customize for unique Entertainment business and industry needs where necessary and scale where possible and applicable. Our Entertainment employees deliver world-class products and services for playing, listening, watching, and streaming in an ever-immersive entertainment environment. From Day One, this role will focus on keeping the organization’s leader and team organized, informed, and on task. High-level calendar management and scheduling will require attention to detail as well as superb time management and organizational skills. You should be comfortable juggling multiple priorities, have the ability to manage last-minute escalations, and effectively partner with other Executive Assistants throughout the organization to get things done.You must understand business priorities and demonstrate the ability to proactively anticipate needs and drive improvements. This role requires professionalism, integrity, and discretion in handling confidential information. You should be resourceful, forward-thinking, and a creative problem solver.Key job responsibilities• Own complex calendar and scheduling• Own domestic and international travel• Manage expense report coordination and submission• Develop, organize, execute, and assist with team activities (Staff meetings; All-Team meetings; Off-Sites; and team social events/recognition• Track and help drive completion of key deliverables and follow up on outstanding items• Manage team space, including moves, new hire location assignments, and re-configurations• Work closely with the leadership team and our business partners.• Partner with other Executive Assistants throughout the team and across the company• Support a positive team cultureA day in the life*Team Culture*Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.*Work/Life Balance*Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.*Mentorship and Career Growth*Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 8+ years of senior level leadership support experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with C-level executive calendar management- Experience as an Executive Assistant ...

The AWS Startups organization is looking for a flexible, proactive, multi-tasking Executive Assistant who wants to be part of a collaborative, innovative, customer-obsessed, multi-functional team. We are looking for someone who is motivated by helping leaders and their teams operate with greater efficiency to support AWS Startup Leaders. This position is located in San Francisco, CA.In this role, you will have the opportunity to work with a multi-functional, global team and will support AWS Startup Leaders by managing and optimizing calendars, supporting travel, and participating in team leadership meetings to drive effective follow-up to key actions and projects. This role will require the ability to manage multiple requests and priorities simultaneously, meet deadlines, and show flexibility to change direction when needed. You will apply your curiosity, business acumen, and strong judgement to effectively prioritize work and react with appropriate urgency to emerging situations. Bias for action, willingness to roll up your sleeves, and the ability to effectively communicate and collaborate across all levels of the organization will support your success in this role. A high level of integrity and discretion in handling confidential information is crucial.Key job responsibilities- Provide seamless support to AWS Startup Leaders on organizational priorities;- Proactively manage calendar(s) with attention to accuracy, detail, and allocation of time to promote productivity; recognizing the need to re-prioritize as appropriate;- Coordinate domestic and international travel in compliance with existing policies and procedures, ensuring effective use of time and resources;- Organize and manage meetings, off-sites and team-based events;- Understand business priorities and proactively look for ways to improve processes to create efficiency and scale for the leadership team, ranging from organizational communication mechanisms to tools to planning meetings; - Plan the annual organizational calendar and facilitate the integration and prioritization of emerging priorities;- Track and help drive completion of key deliverables and follow up on outstanding items;- Review and copy-edit business documents, communications, and presentations with a high level of accuracy;- Support and, at times, manage small to medium projects based on organizational needs and professional development interests;- Build relationships and work collaboratively with Executive Assistants throughout the team and across the company; and- Proactively look around corners and take the initiative to alert leaders on future actions required of them, potential scheduling conflicts and other forward-looking itemsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with domestic and international travel coordination- Experience with executive level calendar management ...

Finance Operations Services Global Accounts Receivable (AR) team is seeking a motivated, proactive individual to join our organization, supporting three (3) Directors, as well as lending additional support to other leaders as needed. This role requires experience with heavy calendaring, attention to detail, solid organizational skills, and the ability to prioritize multiple requests. The candidate must demonstrate the ability to effectively problem-solve, proactively anticipate and respond while maintaining flexibility and composure. We are seeking a resourceful, forward-thinking individual with a history of performing exceptionally in an ambiguous environment. A proven track record of effective time management, taking initiative, working independently, delivering exceptional results and exceeding expectations is important. We are looking for someone who learns quickly, is self-driven and adapts to changing circumstances with grace and a sense of humor. Key job responsibilities - Management of complex calendars and scheduling with diplomacy and discretion - Organize, prioritize and appropriately handle time-sensitive, confidential information and ensure action required is addressed in a timely manner - Management of team space, including moves and reconfiguration - Track and help drive completion of key actions and follow-up items (including recording meeting notes and actions items) - Manage expense report coordination and submission - Organize, execute and assist with team activities, including townhall meetings and social events - Work closely with the leadership team to provide support to the global organization - Coordination and planning of domestic and international travel - Act as a liaison for direct reports- Have fun at work and help others do the same A day in the life*Team Culture*Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamThe Finance Operations team leads delivery of cash collection and disbursement (AR and AP) capabilities for new business and geographic expansions, compliance and strategic projects. We drive decision making on which projects and programs should be undertaken, and successfully deliver each project and program. We also provide organization-wide guidance, governance, standardized processes, and project & process portfolio management best practices, tools and techniquesBASIC QUALIFICATIONS- 3+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

North America Surface Transportation (NAST) Process Engineering Amazon Customer Excellence System (ACES) is seeking a highly skilled and motivated Program Administrator to assist in supporting NAST Cx (Customer Excellence) teams with project alignment, tracking and deep dives. This is an exciting opportunity to join an established team within NAST and drive standardization of workflows within TOM (Transportation Operations Management) and Amazon Transportation Service (ATS). The person in this role will work autonomously in an ambiguous environment. The NAST Program Administrator will drive alignment across all transportation stakeholder groups connecting to TOM. The person in this role will deep dive complex problems, is passionate about creation of and standardization of processes and ensuring accuracy of data and reporting. Key job responsibilities• Managing the successful completion of key deliverables throughout project life cycle for NAST Cx• Consistently reviewing existing projects to identify gaps, streamline and improve results• Monitor and track intake reporting to communicate tasks to internal and external stakeholders• Manage multiple work streams simultaneously across both internal and external stakeholder groups• Identify key stakeholder dependencies and create value propositions to drive engagement, alignment and on-time completion of tasksBASIC QUALIFICATIONS• 3+ years of experience within Microsoft Office programs with a focus on Excel• Proven work experience & strong background as an administrative support or project / data management.• Experience developing, implementing, and/or auditing standard work• Experience creating content such as standard work or project updates for communication to large organizations and leadership• Experience with performance metrics and process improvement ...

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our Workplace Health and Safety team in Bellevue, Washington.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.Key job responsibilitiesManage complex calendar and scheduling to support teams in multiple locations Manage domestic and international travel Manage expense report coordination and submission Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events) Ensure the timely completion of critical tasks and follow up on outstanding matters.- Ensure the timely completion of critical tasks and follow up on outstanding matters. as a liaison for direct reports Work closely with the leadership team, program managers, recruiting, and other Executive Assistants to provide support to the organization Help to develop & maintain new mechanisms within the teamBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Bachelor's degree ...

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can procure compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.AWS Commerce Platform (CP) provides the back- and front-end services that enable AWS Service teams to sell to AWS customers, as well as allowing AWS customers to purchase AWS Services and to understand and manage their infrastructure costs. Because we sit at the nexus of all AWS Services and end-customers, we work closely across all AWS teams to ensure that we offer a great customer experience.The Risk, Audit, Accounting, and Compliance (RAAC) team is seeking a Sr. Risk Specialist to support the Commerce Platform organization with government regulations, with a heavy focus on SOX and General Data Protection Regulation (GDPR). The Senior Risk Specialist will be responsible for managing and ensuring GDPR and SOX compliance within a fast-paced, dynamic, and agile environment. This role requires a strategic, hands-on individual with a strong understanding of data privacy and financial compliance regulations, particularly in the context of a rapidly changing business environment. The Senior Risk Specialist will collaborate with cross-functional teams to implement effective risk management strategies, conduct compliance assessments, and ensure that the organization adheres to GDPR and SOX requirements across its operations.Key job responsibilities• Develop and maintain a library of relevant government regulations (e.g. GDPR, SOX) which impact AWS Commerce Platform frameworks and operations• Develop and manage yearly launch forecasts and working backwards plans to ensure timely onboarding of necessary applications and controls.• Partner with Accounting teams to create and maintain accurate Revenue Process Flowcharts for Commerce Platform organizations on a yearly basis.• Support additional compliance initiatives, including Data Retention and regional-specific audits.• Lead cross-functional projects related to compliance across the Commerce Platform organization• Create operational mechanisms to address recurring escalation patterns and persistent challengesA day in the lifeA Sr. Risk Specialist in this role wears many hats, balancing both SOX financial controls and GDPR data protection requirements. The day involves constant communication across multiple departments—legal, IT, internal/external audit, and finance—to ensure the organization adheres to complex regulatory frameworks. There’s a lot of documentation and reporting involved, along with proactive monitoring of controls and risk mitigation efforts. The pace is fast due to the size and complexity of the billing organization, with frequent adjustments and changes required as new risks and compliance challenges arise.About the teamOur team is dedicated, collaborative, and committed to ensuring the highest standards of compliance. We work hard to meet the complex challenges of SOX and GDPR, while fostering a supportive and inclusive environment. We believe in the power of connection—whether through cross-functional collaboration or regular team-building activities. We also prioritize work-life balance, understanding that a healthy, balanced team is the key to long-term success. Together, we strive for excellence while supporting each other both professionally and personally.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent- Intermediate knowledge and experience working with Regional/Global Compliance Regulations (GDPR, SOX, etc.) ...

Customer Service (CS) Luxury Lead - Workflow and Process ManagementThe candidate has mastered essential Customer Service Lead functions and is dedicated to providing superior world-class service while ensuring the effective management of workflow and processes. This individual will join a team of 4 Lead Associates and oversee 12 CSAs, facilitating the daily coordination of process and workflow management. The CS Lead will report to the Luxury Stores Manager, providing feedback on observations and trends. They will also serve as a key contact for escalated customer issues, assisting with training and ensuring adherence to Service Level Agreements (SLAs).Key job responsibilitiesKey Job Responsibilities:* Provide 1x1 coaching to CSAs and Lead team members to ensure performance meets company standards.* Identify performance improvement opportunities through contact evaluations, providing feedback to managers and Quality Assurance (QA).* Serve as a reference and point of contact for escalated customer situations, offering guidance and using judgment to resolve issues promptly.* Escalate and document progress and operational roadblocks to management. * Monitor real time adherence reporting to ensure service metrics are met.* Act as a Subject Matter Expert (SME) for company policies and processes.* Deliver quick results with minimal supervision in a dynamic and often ambiguous work environment.A day in the life* Manage CS help inbox, including monitoring and reporting trends, utilizing tools like Seller Central, CSC Call Center Manager, TT, SIM, and shipping carrier admin sites.* Monitor and guide daily workflow across phone, email, and chat channels, ensuring consistent coverage and service delivery.* Facilitate high-volume CS help desk communication using SIM, prioritizing issues and ensuring resolutions are handled within the SLA.* Maintain and follow up on manual, mishandled, or exception orders to ensure customer satisfaction.* Manage CS Issue ticketing with brand and fulfillment teams to resolve customer and departmental technical issues.* Assist with new hire training programs and onboarding of new CSA’s, ensuring a smooth transition into the team.* Distribute and manage special project workflows, collaborating with Customer Service Associates (CSAs).* Adopt CS policies and procedures, ensuring compliance and consistency through contact coaching and providing general support for the CS staff.* Collaborate with internal groups such as QC, Returns departments, Brand Teams, Merchandising, and FC to resolve customer-facing issues.* Sustain SLA adherence by managing high-volume workloads and assisting with peak demand periods.BASIC QUALIFICATIONS2+ years of experience in Customer Service or a related field, ideally in a high-touch service or luxury retail environment.* Flexibility with a full-time schedule, including shifts on weekends and evenings.* Strong critical thinking, problem-solving, and communication skills, with the ability to make decisions in a fast-paced, high-volume environment.* Ability to work with minimal supervision while managing multiple tasks and resolving complex issues.* Exceptional organizational skills, with the ability to prioritize tasks and manage time effectively.* Demonstrated initiative in identifying areas of improvement and providing solutions.* High school diploma or equivalent. ...

Amazon Web Services (AWS) customers demand the highest quality and reliability for their services. We continually look for ways to invent and simplify to scale AWS security as it expands, while driving complex issues to resolution. Come join us and help build and scale our AWS Security team.We are seeking a dedicated, multitasking, and customer obsessed individual to support Directors across the AWS Security team. As an Executive Assistant, you will work in a team environment, build effective working relationships inside and outside of the organization, while keeping abreast of general business objectives, policies, standards, services, facilities, procedures and related information in order to maintain a comprehensive awareness of the organization. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (at and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly and handle multiple tasks at once. You will complete high volumes of tasks with minimal guidance or supervision while maintaining awareness of deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. A successful candidate will want to take on varied and exciting new projects and also learn new skills. You will need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups.Key job responsibilities- Effectively and proactively support Director, and other team members.- Complex calendar management- Expense reimbursement- Coordinate global schedules, travel arrangements, and seamless meeting logistics such as video conferencing and conference calls for internal and external meetings.- Organize, prioritize and appropriately handle time-sensitive, confidential information and ensure the action required is addressed in a timely manner.- Assist with event coordination (including team meetings and morale events)- Catering and supply ordersBASIC QUALIFICATIONS- Experience with Microsoft Office products and applications- High school or equivalent diploma- 5+ years of executive assistant experience- Must be a United States citizen. ...

At Amazon, we’re working to be the most customer-centric company on Earth. Amazon’s North American Surface Transportation (NAST) Compliance Team is seeking a NAST Compliance Analyst to drive large scale projects, programs and technical initiatives within Amazon Middle Mile Transportation network.This is an exciting space that is in the heart of North American Surface Transportation Safety & Compliance within Middle Mile. The team is comprised of subject matter experts who leverage transportation compliance administration with efforts to continually raise the bar on transportation services at Amazon.Key job responsibilities• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations.• Build relationships with project stakeholders across key internal teams, stakeholder teams and external partners.• Establish mechanisms that ensure highest levels of Amazon policies related to Department of Transportation regulations across our Middle Mile transportation network.• Understand the deliverables of project stakeholders, critical path items, and effectively communicate status, potential risks, and delays.• Be comfortable dealing with ambiguity and enjoy working on different problems every day.• Develop, implement and govern Key Performance Indicators (KPI) reporting for the portfolio of programs, providing visibility to the milestones and performance for all projects to the given stakeholders.• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources.• Interact with 3rd party vendors to discuss performance metrics, service level agreements, contract negotiations, and daily workload volumes.• Look for opportunities to improve program quality and operational excellence.• Partner with other program managers to secure resources, scope efforts, and set project priorities and milestones.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, including upcoming graduates.- 3+ years of relevant experience in a business analyst/data analyst/statistical analysis role.- Strong data analytical skills and expertise with Excel.- Excellent communication (verbal, written, and data presentation) and interpersonal skills to effectively communicate with both business and technical teams.- Ability to deal with ambiguity and competing objectives in a fast paced environment. ...

The Amazon Customer Service organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support a Senior Principal Engineer and a Director on our Customer Service Leadership Team in Seattle, Washington.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. Key job responsibilitiesYour responsibilities will include: Manage complex calendar and scheduling to support teams in multiple locations Manage domestic and international travel Manage expense report coordination and submission Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events) Ensure the timely completion of critical tasks and follow up on outstanding matters as a liaison for direct reports Work closely with the leadership team, program managers, recruiting, and other Executive Assistants to provide support to the organization Help to develop & maintain new mechanisms within the teamA day in the lifeDay to day you will play a key role to allow CS to meet customer needs by ensuring leaders connect in a timely manner on the most pressing issues. You will ensure engineers feel connected to their work and continuously improve their technical skills but hosting in-person community and learning events.About the teamYou will be part of a team that delivers the technology that powers Amazon Customer Service. CS technology includes chat and voice bots, associate facing tools and products that champion the voice of the customer.You will be managing complex and high volume of requests for multiple Directors' calendars, while supporting other areas of need, such as team events or travel logistics. Additionally, this role involves development and facilitation of onsite learning, development and community programs for the 200+ CS Seattle software engineering community. This is a great role for someone passionate about community development and event organization.BASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with Executive Level Calendar Management ...

The Mechatronics Sustainable Packaging organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our Hardware Team in Westborough, MA.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.About the teamMechatronics Sustainable Packaging (MSP) develops, deploys and scales automated solutions across the Amazon Fulfillment Network. This group will work backwards from deep customer insights to deliver solutions. In addition, we are a thread that impacts and connects all parts of the Amazon Stores supply chain and customer experience. We take ownership for the entire packaging experience including selling partner design, first/middle/last mile and total customer experience. We eliminate waste and packaging wherever possible. BASIC QUALIFICATIONS- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

Amazon’s Legal organization is seeking an exceptionally bright and motivated individual with a history of high performance to support the VP of Trademarks, Domains & gTLDs.This exciting role requires superior attention to detail, great organizational skills, ability to meet tight deadlines, and juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals in the company is important. You will possess the ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require quick turnaround, be able to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups.Key job responsibilitiesResponsibilities for this position include the ability to play a leadership role with an administrative support team, to think and plan ahead, delegate responsibilities appropriately, and manage time effectively.Other key responsibilities include:• Work closely with a leadership team to provide seamless support to the Vice President• Management of complex calendar and scheduling• Annual calendar planning• Organize team meetings and events• Track and help drive completion of key deliverables and follow up on outstanding items• Domestic & International travel coordination and expenses• Work well with other assistants throughout the team and across the companyA day in the life*Team Culture*Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.*Work/Life Balance*Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.*Mentorship and Career Growth*Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years of executive assistant experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications ...

Come build the future with Amazon Global Air! A part of Amazon’s transportation solution, Amazon Global Air provides an exhilarating, customer-centric transportation option to safely and efficiently deliver goods across long distances. We’re defining the future of air cargo through a talented, diverse team, leveraging innovative technologies and a sustainability-aware mindset to solve large-scale challenges. Ready for your career to take off? Fly Amazon! #AmazonAir #FlyAmazon Key job responsibilities- Manage and complete expense reports for General Manager (GM), senior leadership, and yourself as needed- Maintain schedules, plan events, coordinate meetings and conferences for the Amazon Air Staff- Own and manage conference room coordination and room calendar management- Conduct clerical duties, including filing, full office management, responding to emails, preparing documents and presentations using graphics, graphs, and internal information and platforms- Type meeting notes, create conference agendas and minor content curriculum creation- Schedule cost-effective travel arrangements which can include: airfare/hotel/ground transportation for General Manager and Senior Leader(s) as needed- Assist with internal communications for Associates and leadership among multiple platforms, interfaces, and programs- Work with outside vendors to coordinate upkeep and maintenance- Run work-related errands as needed- Think and plan ahead, delegate responsibilities appropriately and manage time effectively- Compile team goals, track and help drive completion of key deliverables and follow up on outstanding items- Manage calendars and scheduling with diplomacy and discretion- Coordinate closely with Workforce Management, Recruiting, Maintenance, Human Resources, and other teams- Serve as representative on department team-building activities and peer recognitionA day in the lifeThe General Manager’s Administrative Assistant (GMA) will support the GM and Amazon Air Operations Team. As a GMA, you will maintain schedules, plan events, coordinate meetings, and conduct clerical duties, including filing, full office management, responding to emails, and preparing documents and presentations. This position requires excellent communication and the ability to manage changing workloads and priorities. A successful candidate will be highly organized, extremely detail-oriented, self-motivated, able to handle confidential information.Eligibility requirements- Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.- This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.Temperature in the Air Gateway may vary between depending on outside weather conditions and will fluctuate depending on the season and daily weather conditions. You may be working outdoors your entire shift. The ability to work outdoors in a variety of weather conditions is a must.Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONS- High school or equivalent- 1+ years of working with computers and Microsoft Office products and applications experience- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older- 2+ years administrative support experience at an executive level- 1+ year experience with event planning or project management ...

Have you ever wanted to be part of a team who is building industry changing technology? Amazon’s Project Kuiper is long-term initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.Key job responsibilitiesReporting directly to the Leadership, Kuiper Regulatory, the Executive Assistant (EA) provides high-level administrative support to ensure Regulatory leadership can efficiently accomplish company initiatives and goals. The EA serves as the primary point of contact for all internal and external administrative matters pertaining to the Regulatory business. The Executive Assistant also serves as a direct liaison to the leadership team; plans, coordinates and facilitates the details of executive internal and external meetings; and oversees special projects as directed. The EA must be creative, organized, detail-oriented, exercise good judgment, have strong written, verbal and administrative skills. The EA must be able to work in a high-stress, dynamic, complex work environment and balance multiple priorities. The EA will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure to handle a wide variety of tasks, assignments and confidential matters with discretion. The EA must demonstrate a strong bias for action by handling administrative matters expeditiously, proactively and professionally to ensure successful completion of assigned projects and tasks.Roles and Responsibilities The EA completes a broad variety of administrative tasks including: • Managing a very active and fluid calendar of appointments; meticulous attention to detail in scheduling, coordinating and planning internal meetings, agendas and appointments; planning detailed domestic and international travel, writing itineraries, arranging point-to-point transportation; compiling documents for travel-related meetings; completing expense reports• Planning the executive’s daily, weekly and monthly schedule of events• Planning, managing and executing ongoing key team activities (staff meetings, all-hands meetings, training, offsites, town halls, skip levels, morale events)• Composing and preparing business correspondence; keeping the executive’s communications organized to filter low priority items and focus on important information• Serving as the "gatekeeper" to the executive office, screening and prioritizing appointments/meeting requests while always providing polite and professional service• Communicating on behalf of the senior executive directly with the leadership team and other stakeholders across the organization • Training other administrative staff on company policies and best practices• Have fun at work and help others do the sameDue to the need to access certain federal controlled information, you must be a U.S. citizen for consideration. A day in the lifeThis exciting role requires attention to detail, the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior leaders and engineers inside the company is important, as is a good sense of humor. The successful candidate will possess the ability to complete complex tasks and projects quickly with minimal guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action with ambiguity and show grace under pressure. BASIC QUALIFICATIONS- 5+ years of experience supporting senior level leadership (calendar management, meeting coordination, travel coordination, event planning, etc.)- 3+ years of Project Management/Project Coordination Experience (goal & project tracking, reporting, space planning, budgeting, process improvement, etc.)- 3+ years of experience with advanced use of the Microsoft Office Suite (Outlook, Excel, OneNote, PowerPoint, and Word)- 3+ years of experience as a Executive assistant ...

The Communications and Corporate Responsibility organization (CCR) is seeking a self-motivated, highly organized, and intuitive Executive Assistant to support the Vice President of Global Stores, Ads, and Executive Communications.This role is responsible for coordinating and managing complex calendars across multiple time zones, arranging both international and domestic travel, and organizing events and meetings. Additionally, the role involves maximizing team efficiency and productivity, serving as a primary point of contact between team members and leadership, and fostering effective communication and collaboration. The Executive Assistant will partner with leaders, business partners, stakeholders, and Executive Assistants across the company to achieve key deliverables.You will thrive in a fast-paced and growing environment and have exceptional attention to detail. Experience in handling confidential information with discretion and the ability to adapt to changing workloads and priorities are crucial. Preferred attributes include creativity and initiative in problem-solving and task management, and a relentless ability to take action quickly with the necessary details.Key job responsibilities- Manage complex calendars, prioritize meetings, and coordinate large-scale events.- Complete expense reports proactively.- Coordinate travel arrangements, including both domestic and international.- Drive key team activities such as staff meetings, team morale events, and offsites.- Track and ensure the completion of key deliverables, and follow up on outstanding items.- Act as a liaison between the team and key stakeholders.- Handle confidential materials and information with discretion.- Develop and maintain new mechanisms to maximize team efficiency.BASIC QUALIFICATIONS- 6+ years of executive assistant experience- Experience with C-level executive calendar management- Experience working with large global teams- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications ...

**This position requires fluency in English and Japanese, both written and spoken, with the ability to communicate effectively in technical settings, with senior executives, and with external customers.**Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The Escalation and Event Management (E2M) team is part of the broader AWS-SMGS organization and is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M’s purpose is to drive operational excellence and improvements to the overall customer experience.ABOUT YOUIncident Management Engineers have a broad skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at both a tactical and strategic level – with a strong attention to detail. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide.Finally, you are passionate about technology with a desire to learn more and do more with AWS. ABOUT THE ROLEAWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for a Major Incident Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers.*** Please note for this position, the core business hours of operation while in Daylight Time are from 8am-4pm PDT (10am-6pm CDT, 11am-7pm EDT). You can be located in any hub location time zone within the US but please only apply to this position if you are able to accommodate these core hours.***Key job responsibilitiesEvery day will bring new and exciting challenges that include elements of:* Drive the resolution of large scale customer impacting incidents as part of a team rotation* Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams.* Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads* Contribute to Problem Records for customers* Conduct continuous real-time proactive monitoring of customer metrics* Prioritize, manage, and own emerging and developing customer issues from start to finish* Monitor and manage communications during high impact events via relevant channels* Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence* Lead projects and teams to drive operational improvements* Create and review documentation; design/influence new standard operating procedures* Identify and troubleshoot recurring platform issues and own projects to drive improvements* Mentor peers in your areas of technical and operational strength* Perform other duties as required by the organizationAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of technical support experience- Bachelor's degree- Experience with AWS services and/or other cloud offerings- Speak, write, and read fluently in Japanese- Knowledge of distributed computing environments ...