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Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you'll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we can't even image yet. We invent new improvements every day. Amazon Robotics, a wholly owned subsidiary of Amazon.com, empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.This role is a 6 month co-op to join AR full time (40 hours/week) from July to December 2025. Come join us in North Reading, MA, or in our newly expanded innovation hub in Westborough, MA! Amazon Robotics is seeking a talented and motivated Mechanical Engineering student to join our mechanical engineering team for a Co-op assignment. The candidate will have the opportunity work with senior engineering staff on existing and new and existing mechanisms, modules and systems. The ideal candidate has strong mechanical aptitude, enjoys problem solving and can potentially handle multiple parallel tasks. This position reports to the Manager of Hardware Test Engineering.The Hardware Test Engineer Co-op may: - Work as part of an interdisciplinary team to design and analyze mechanisms, modules or systems - Model and detail solutions in hand sketches and SolidWorks - Analyze components and systems using standard tools including SolidWorks Simulation (FEA) as well as hand calculations - Participate in brainstorming sessions - Build models and prototypes - Conduct testing - Support staff writing ECO's, specifications and plans A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Junior year or beyond in Mechanical Engineering program with at least one semester left after completion of co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between July to December 2025- Solid understanding of principals, theories and concepts in mechanical engineering- Proficiency with SolidWorks Simulation Finite Element Analysis tools ...

Have you ever wondered how Amazon predicts when your order will arrive and how we ensure that it actually arrives on at the promised date/time? Have you wondered where all those Amazon semi-trucks on the road are headed? Are you passionate about increasing efficiency and reducing carbon footprint? Does the idea of having worldwide impact on Amazon's logistics network including our planes, trucks, and vans sound exciting to you? If so, then we want to talk with you! At Amazon's Supply Chain Optimization Technologies (SCOT), we are tasked with optimizing the fulfillment on customer orders so that we fulfill all orders worldwide in the most intelligent manner while ensuring Amazon customers get their orders on time.SCOT- Fulfillment Optimization (FO) owns and operates OR/ML and simulation systems that continually optimize the distribution of tens of millions of products across Amazon’s warehouses in the most cost-effective manner, utilizing large scale optimization techniques and distributed computing in trying to reduce overall transportation costs while improving the customer experience. We are focused on saving hundreds of millions of dollars using Optimization, machine learning, and scalable distributed software on the cloud that automates and optimizes inventory and shipments to customers under the uncertainty of demand, pricing and supply.We’re looking for a passionate, results-oriented, and inventive scientist who can create and improve models for our outbound transportation planning systems. In addition, you will be working on design, development and evaluation of highly innovative models for solving complex business problems in the area of outbound transportation planning and execution systems. You will work closely with our product managers and software engineers to disambiguate complex supply chain problems and create optimization solutions to solve those problems at scale. You will directly impact our direct customers, and even play with big data and incredible scale in the background.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Shape the Future of Visual IntelligenceAre you passionate about pushing the boundaries of computer vision and shaping the future of visual intelligence? Join Amazon and embark on an exciting journey where you'll develop cutting-edge algorithms and models that power our groundbreaking computer vision services, including Amazon Rekognition, Amazon Go, Visual Search, and more!At Amazon, we're combining computer vision, mobile robots, advanced end-of-arm tooling, and high-degree of freedom movement to solve real-world problems at an unprecedented scale. As an intern, you'll have the opportunity to build innovative solutions where visual input helps customers shop, anticipate technological advances, work with leading-edge technology, focus on highly targeted customer use-cases, and launch products that solve problems for Amazon customers worldwide.Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated..Join us at the forefront of applied science, where your contributions will shape the future of AI and propel humanity forward. Seize this extraordinary opportunity to learn, grow, and leave an indelible mark on the world of technology.Amazon has positions available for Computer Vision Applied Science Internships in, but not limited to, Arlington, VA; Boston, MA; Cupertino, CA; Minneapolis, MN; New York, NY; Portland, OR; Santa Clara, CA; Seattle, WA; Bellevue, WA; Santa Clara, CA; Sunnyvale, CA. Key job responsibilitiesWe are particularly interested in candidates with expertise in: Vision - Language Models, Object Recognition/Detection, Computer Vision, Large Language Models (LLMs), Programming/Scripting Languages, Facial Recognition, Image Retrieval, Deep Learning, Ranking, Video Understanding, RoboticsIn this role, you will work alongside global experts to develop and implement novel, scalable algorithms and modeling techniques that advance the state-of-the-art in areas of visual intelligence. You will tackle challenging, groundbreaking research problems to help build solutions where visual input helps the customers shop, anticipate technological advances, work with leading edge technology, focus on highly targeted customer use-cases, and launch products that solve problems for Amazon customers.The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment.A day in the life- Collaborate with Amazon scientists and cross-functional teams to develop and deploy cutting-edge computer vision solutions into production.- Dive into complex challenges, leveraging your expertise in areas such as Vision-Language Models, Object Recognition/Detection, Large Language Models (LLMs), Facial Recognition, Image Retrieval, Deep Learning, Ranking, Video Understanding, and Robotics.- Contribute to technical white papers, create technical roadmaps, and drive production-level projects that will support Amazon Science.- Embrace ambiguity, strong attention to detail, and a fast-paced, ever-changing environment as you own the design and development of end-to-end systems.- Engage in knowledge-sharing, mentorship, and career-advancing resources to grow as a well-rounded professional.BASIC QUALIFICATIONS- Are enrolled in a PhD- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Can relocate to where the internship is based- Experience programming or scripting language like Python, Java, C or C++- Experience with one or more of the following: Vision - Language Models, Object Recognition/Detection, Computer Vision, Large Language Models (LLMs), Programming/Scripting Languages, Facial Recognition, Image Retrieval, Deep Learning, Ranking, Video Understanding, Robotics ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you want to support the U.S. Intelligence Community’s mission with world class services, delivered with the highest security, availability, and scalability possible? Are you passionate to operate services at scale while deep diving issues and harnessing your customer obsession? Then look no further!Amazon Dedicated Cloud (ADC) Engineering combines operational support and systems engineering to build and run large-scale, massively distributed, fault-tolerant services and systems dedicated to U.S. Government customers. ADC Engineers ensures that AWS services - both our internally and externally-visible services - continually raise the bar on security, availability, and scalability. Additionally, ADC Engineers keep an ever-watchful eye on our systems' capacity and performance. Much of our focus is to optimizing existing systems, building infrastructure and eliminating work through automation. You’ll have the opportunity to manage the complex operational challenges of scale, which are unique to AWS, while using your expertise to work with other teams and engineers to drive large-scale system decisions. ADC Engineering’s culture of diversity, intellectual curiosity, problem solving, and openness is critical to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a fault-free environment. We promote self-direction to work on meaningful projects, while also striving to create an environment that provides the support and mentorship needed to learn and grow.Behind everything our customers see is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services. We have unmatched experience, maturity, reliability, security, and performance that our customers depend upon for their most critical applications. AWS has the most operational experience, at greater scale, of any cloud provider. We're proud of our engineers and love taking things apart to rebuild them. For over 15 years, we have been delivering cloud services to millions of customers around the world.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Support software services before they go live in Amazon Dedicated Clouds through activities such as testing, integration, and establishing key infrastructure- Maintain services once they are live by measuring and monitoring availability and overall health of the environment- Scale systems sustainably through mechanisms, automation, and evolve systems by pushing for changes that improve reliability and velocity- Actively involved in hiring and building the AWS team and effective communication with internal customers, coordinating between teams, developers, escalation points...- Periodically support a 24/7 on-call rotation- Train and mentor junior engineers as a subject matter expert, and acting as an escalation point for higher complexity issues- Field, disseminate, and execute operational projects to affect large scale change and perform process analysis and improve operational excellence by creating more efficient workflows and standards.A day in the lifeAWS is a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the other engineers, or discuss radical new approaches to automate operational issues.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Current, active US Government Security Clearance of TS/SCI with Polygraph- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years of administrative experience with Linux or cloud platform environments- Ability to read, understand and utilize existing scripts. ...

The Applied Scientist will play a critical role in the research, develop, and implementation of solutions to key challenges in developing conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation.Key job responsibilities1. Research and development of LLM-based chatbots and conversational AI systems for customer service applications.2. Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation.3. Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.7. Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- Master's degree- 2+ years of building machine learning models or developing algorithms for business application experience ...

Help us protect not only the Amazon Web Services (AWS) cloud computing environment but all of our customers as well! Since 2006, our great team at AWS has been enabling our customers to bring great ideas to life in ways that aren’t possible in traditional IT environments. With AWS you can flexibly harness compute, storage, security, and other services from across the globe as your business demands them. AWS Security is on the cutting edge of many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization, AI and Robotics and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows. AWS Security is looking for an Application Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will work with Amazon builders to create secure-by-default solutions. You will have the opportunity to learn from, and be mentored by, those who are building and securing our cutting-edge services. A Security Engineer at Amazon is expected to be strong in multiple domains and provide significant contributions to the AWS IT Security team and to multiple groups throughout Amazon. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization. A Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS IT Security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS IT Security and by groups throughout Amazon), while having an understanding of the application of Information Security in a broad range of technical areas. A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties. Key job responsibilitiesThis role will work closely with Amazon builders and AWS technology to define what processes we can make secure by default and how we'd implement. This position will work with a variety of builders and get an opportunity to dive deep into problems to address efficiencies across the builder-security feedback loop.- Design secure-by-default solutions- Projects and research work as needed- Security training and outreach to internal development teams- Security guidance documentation- Security tool development- Security metrics delivery and improvementsA day in the lifeThe SHINE team is a small group of engineers focused on improving the lives of AWS builders and security engineers alike by providing innovate and efficient solutions to shorten the security review process. We have the opportunity to have organizational impact and the mandate to do it. A new team member can expect to iterate quickly, to try and experiment often, while not being afraid to fail fast when needed to work on the next item.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience ...

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for all locations we hire for in the United States.Are you excited about Machine Learning, chip acceleration, compilers, storage, systems or EC2? Are you passionate about delivering high quality services that affect hundreds of thousands of users? We are the dubbed the "secret sauce" behind AWS's success with development centers in the U.S. and Israel, and Amazon is at the forefront of innovation by combining cloud scale with the world’s most talented engineers.We hire for multiple disciplines Software and Hardware engineers including but not limited to: compiler engineer, machine learning engineer, runtime engineer, performance engineer and ML chip accelerator, ASIC, physical designs. Because of our teams’ breadth of talent, we’ve been able to improve AWS cloud infrastructure in networking and security with products such as AWS Nitro, Enhanced Network Adapter (ENA), and Elastic Fabric Adapter (EFA), in compute with AWS Graviton and F1 EC2 Instances, in machine learning with AWS Neuron, Inferentia and Trainium ML Accelerators, and in storage with scalable NVMe.If this sounds exciting to you - come build the future with us!Key job responsibilities• Innovating and delivering creative SW Designs to develop new services, solve operational problems, drive improvements in developer velocity, or positively impact operational safety• Writing requirements capturing documents, design documents, integration test plans, and deployment plans• Communicating status and progress of deliverables to schedule, and sharing learnings/ innovations with your team and stakeholdersBASIC QUALIFICATIONS- Currently enrolled in a Bachelor’s degree program or higher Computer Science, Computer Engineering, Electrical Engineering, in these fields are considered with a graduation conferral date between December 2025 and September 2026- Programming experience in internship or coursework with programming language such as Python and/or C or C++.- Candidates with strong interests and academic qualifications/research focus in two of the following: o Distributed systems o Machine Learning - Experience with XLA, TVM, MLIR, LLVM, deep learning models and algorithms o Container o Operating System - Linux system programming/services ...

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? This is an exciting opportunity to join Amazon's world class technical team! Come work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative technology companies anywhere.AWS CloudWatch is seeking engineers that enjoy diving deep to root cause technical issues, automating manual tasks, and constantly striving for greater service efficiency to improve customer experience. In this role, the candidate will support CloudWatch Monitoring services and operations. The role requires working in a fast-paced environment with our multi-disciplined software development teams to deliver cutting-edge services to our customers.AWS CloudWatch provides customers actionable visibility into the health of their applications and systems. Key features include web services for submission and retrieval of measurements, a console for presentation, and the ability to notify and automate based on metrics. Teams in CloudWatch solve problems of massive telemetric data scale, distributed systems/cloud computing, data visualization, and workflow.How do you know if you are a good fit for us? You are passionate about learning and advancing your career. You want to automate common and complex tasks in distributed fault-tolerant systems that operate at scale. You love to proactively dive deep into data to identify the root causes of issues impacting performance and availability. You find performance engineering and service scaling activities to be a joy. Finally, you insist upon giving customers what they want: high quality, highly usable, always-on services.A strong candidate will have experience working with Linux command line and bash or Python scripting, preferably in large scale, distributed environments; and be conversant with networking and distributed architecture topics. You will have enthusiasm for digging deep and a flare for sharp technical communication, prioritization, and organization.Together, we’ll deliver the next generation of industry-leading cloud features and help every business run on the cloud. We’ll design, develop, and deploy the most scalable and distributed platforms in the world. We’ll shape not just our own products, but the direction of the industry through our choices!This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.For more information, reach out to Josh Sacks at sacksjo@amazon.comKey job responsibilitiesThe AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner.A day in the lifeOn a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years Linux systems administration experience- 3+ years technical troubleshooting/support experience- 2+ years of networking experience (TCP/IP)- Current, active US Government Security Clearance of TS/SCI ...

About Amazon Advertising:Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers of all types to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.About our team:SPB Brand Identity Team is on a mission to make Amazon the best in class destination for all brand needs. Our team builds a centralized brand identity datastore responsible for creating brands, mapping advertisers, products, and ads to brands. This enables our advertisers and customers to tell engaging brand stories through mappings generated and delivered by our team. We also enables customer-brand engagement enhancement through a UI allowing advertisers to self-manage and correct any mappings. Together these mappings are used by dozens of internal teams to generate measurement reports, brand intelligence, similar brands (i.e. substitutes), shopper/brand signals, etc. About this Role:We are looking for a passionate, talented Applied Scientist in the field of Natural Language Processing (NLP), Large Language Model (LLM), Ads Recommender Systems, Data Mining and Feature Engineering, and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware Brand Understanding. A successful candidate will have strong machine learning background and a desire to push the boundary of one or more of the above areas. The ideal candidate is expected to leading the effort of building key ML features, contribute to the collaborative and innovative spirit within the team, and bring cutting-edge applied research to raise the bar within the team.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 3+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon’s Customer Behavior Analytics org is looking for an Applied Scientist to spearhead the rapid growth of our Marketing Measurement solutions. The team focuses on building scalable ML and causal inference solutions to estimate the effectiveness of Amazon marketing efforts and provide actionable insights to the various marketing teams within Amazon. This is a high-impact role with opportunities to develop systems that affect investments to the size of billions of dollars. We work closely with business stakeholders and strive to continuously produce tangible impact on the company’s strategic and tactical planning and operations. A successful candidate will be a self-starter, comfortable with ambiguity, able to think big and be creative, while still paying careful attention to detail. You should be able to translate how data represents the customer journey, be comfortable dealing with large and complex data sets, and have experience using machine/deep learning at scale to solve business problems. You should have strong analytical and communication skills, be able to work with product managers and software teams to define key business questions and work with the analytics team to solve them. You will apply your expertise in ML/DL, statistics, and data-wrangling to identify opportunities for further research and to provide insights that drive larger initiatives. You will join a highly collaborative and diverse working environment that will empower you to shape the future of Amazon marketing, as well allow you to be part of the large science community within the Customer Behavior Analytics (CBA) organization.Key job responsibilitiesThe main responsibilities for this position include: - Apply your expertise in ML/DL and statistical modeling to develop solutions and systems that describe how Amazon’s marketing campaigns impact customers’ actions - Own the end-to-end development of novel causal inference models that address the most pressing needs of our business stakeholders and help guide their future actions - Improve upon and simplify our existing solutions and frameworks - Review and audit modeling processes and results from other scientists, both junior and senior - Work with marketing leadership to align our measurement plan with business strategy - Formalize assumptions about how our models are expected to behave and explain why they are reasonable - Identify new opportunities that are suggested by the data insights - Bring a department-wide perspective into decision making - Develop and document scientific research to be shared with the greater science community at AmazonAbout the teamThe Customer Behavior Analytics (CBA) organization owns Amazon’s insights pipeline, from data collection to deep analytics. We aspire to be the place where Amazon teams come for answers, a trusted source for data and insights that empower our systems and business leaders to make better decisions. Our outputs shape Amazon product and marketing teams’ decisions and thus how Amazon customers see, use, and value their experience. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Work Address: 404 W Army Trail Rd., Bloomingdale, IL, 60108  Pay Rate: $17.05 per hour Availability Requirements: Shift availability is dependent on operational needs. ...

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!The Detail Page Discovery Experiences team is chartered with inventing and building engaging product recommendation experiences in Amazon Product Detail Pages. We push the innovation frontiers for our hundreds of millions of customers WW to aid product discovery while helping shoppers to find relevant products easily. Our team is building differentiated recommendations and utilizing cutting-edge machine learning techniques in the domain of natural language processing (NLP) and Transformer, deep learning, reinforcement learning, and Generative AI to provide delightful shopping experiences and deliver significant impact for the business. We are looking for an Applied Scientist who can delight our customers by continually learning and inventing. Our ideal candidate is an experienced Applied Scientist who has a track-record of performing deep analysis and is passionate about applying advanced ML and statistical techniques to solve real-world, ambiguous and complex challenges to optimize and improve the product performance, and who is motivated to achieve results in a fast-paced environment. The position offers an exceptional opportunity to grow your technical and non-technical skills and make a real difference to the Amazon Advertising business.As an Applied Scientist in the Blended Widgets team, you will:* Conduct hands-on data analysis, and run regular A/B experiments, gather data, perform statistical analysis and deep dive, and communicate the impact to senior management* Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative analysis and business judgment* Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving* Collaborate with software engineering teams to integrate successful experimental results into large-scale, highly complex Amazon production systems* Promote the culture of experimentation and applied science at AmazonTeam video https://youtu.be/zD_6Lzw8raE We are also open to consider the candidate in New York, or Seattle. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Join the Amazon AGI team to revolutionize the future of AI by developing breakthrough technologies that dramatically improve the efficiency of large language and foundation models. Work at the frontier of AI research, designing novel approaches for model compression, efficient architectures, long context extension and training optimization that will shape the next generation of AI systems.We're seeking exceptional Applied Scientists to join our team dedicated to solving one of AI's most critical challenges: making foundation models more efficient through lower latency and higher throughput. You'll work on research and new technology development while collaborating with world-class researchers and engineers.- Pioneer new approaches to foundation models- Publish and present research at top-tier conferences and journals- Work with state-of-the-art LLMs and multi-modal foundation models - Access to substantial computational resources for research- Collaborate across AGI teams to implement solutions at scaleKey job responsibilities- Research and develop novel techniques for efficient runtime inference (low latency, high throughput)- Design and evaluate efficient foundation model architectures- Create new methods for improving training efficiency- Conduct experimental studies to validate efficiency improvements- Write high-quality Python code to implement research ideas- Collaborate with team members to integrate solutions into production systems- Author technical documentation and research papers- Present findings to technical and non-technical stakeholdersA day in the lifeYour day might start with a team stand-up to discuss ongoing projects and brainstorm solutions to technical challenges. You'll spend time implementing and testing new efficiency optimization techniques in Python, analyzing performance metrics, and iterating on approaches. You'll collaborate with team members to review code and research results, participate in technical discussions about architecture designs, and engage with other AGI teams to understand their efficiency needs. You might end your day analyzing experimental results or writing up findings for a research paper. Throughout the week, you'll have opportunities to present your work to stakeholders and contribute to the team's research roadmap.Our stakeholders include other AGI teams within Amazon, and our work directly impacts the cost and performance of AI systems used across Amazon's products and services. You'll be solving complex technical challenges that make advanced AI more accessible and efficient at scale.About the teamThe Neural Efficiency Science team was founded in 2024 to develop new technologies that improve the cost-to-performance ratio of AGI foundation models. Amazon believes in customer-obsessed research and as a large number of AI applications are getting built, we see a need to invest in making the underlying foundation models serving these applications cheaper, faster and more accurate at a given price point. Our team keeps up with all of the latest research and trends in what we call "neural efficiency" and publishes our own findings at top conferences such as ICML and NeurIPS while also making our technology available in production for internal and external customers. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon is looking for talented Postdoctoral Scientists to join our Amazon Robotics team for a one-year, full-time research position.The host team is developing novel approaches to mobile robot operation to carry a wide range of loads and perform different roles in Amazon logistics. These robots are used in automating material handling throughout the fulfillment and sortation processes. The team focuses in multi-robot coordination and planning, while developing cost-sensitive solutions.The postdoc is expected to develop novel control and planning algorithms for a fleet of agile robots, working closely with mechanical engineers. Experience with hands-on development and bring-up of robotic systems would be a significant contribution to team goals.Key job responsibilities• Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community.• Publish your innovation in top-tier academic venues and hone your presentation skills.• Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.• Be comfortable with a fast-paced work with a lot of unknowns and hands-on engagement.BASIC QUALIFICATIONS• PhD in a relevant field, received within 2 years of starting the program• Proven publication record in Robotics Control and Path Planning for mobile robots * Experience in multi-robot planning* Proficiency in technologies relevant to the subfield ...

Are you a brilliant mind seeking to push the boundaries of what's possible with intelligent robotics? Join our elite team of researchers and engineers - led by Pieter Abeel, Rocky Duan, and Peter Chen - at the forefront of applied science, where we're harnessing the latest advancements in large language models (LLMs) and generative AI to reshape the world of robotics and unlock new realms of innovation.As an Applied Science Intern, you'll have the unique opportunity to work alongside world-renowned experts, gaining invaluable hands-on experience with cutting-edge robotics technologies. You'll dive deep into exciting research projects at the intersection of AI and robotics.This internship is not just about executing tasks – it's about being a driving force behind groundbreaking discoveries. You'll collaborate with cross-functional teams, leveraging your expertise in areas such as deep learning, reinforcement learning, computer vision, and motion planning to tackle real-world problems and deliver impactful solutions.Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated.Join us at the forefront of applied robotics and AI, where your contributions will shape the future of intelligent systems and propel humanity forward. Seize this extraordinary opportunity to learn, grow, and leave an indelible mark on the world of technology.Amazon has positions available in San Francisco, CA.The ideal candidate should possess:- Strong background in machine learning, deep learning, and/or robotics- Publication record at science conferences such as NeurIPS, CVPR, ICRA, RSS, CoRL, and ICLR.- Experience in areas such as multimodal LLMs, world models, image/video tokenization, real2Sim/Sim2real transfer, bimanual manipulation, open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, and end-to-end vision-language-action models.- Proficiency in Python, Experience with PyTorch or JAX- Excellent problem-solving skills, attention to detail, and the ability to work collaboratively in a teamJoin us at the forefront of applied robotics and AI, and be a part of the team that's reshaping the future of intelligent systems. Apply now and embark on an extraordinary journey of discovery and innovation!Key job responsibilities- Develop novel, scalable algorithms and modeling techniques that advance the state-of-the-art in areas at the intersection of LLMs and generative AI for robotics- Tackle challenging, groundbreaking research problems on production-scale data, with a focus on robotic perception, manipulation, and control- Collaborate with cross-functional teams to solve complex business problems, leveraging your expertise in areas such as deep learning, reinforcement learning, computer vision, and motion planning- Demonstrate the ability to work independently, thrive in a fast-paced, ever-changing environment, and communicate effectively with diverse stakeholdersBASIC QUALIFICATIONS- Are enrolled in a Bachelor's degree or above- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Can relocate to where the internship is based- Experience programming in Java, C++, Python or related language ...

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.This is an opportunity to sell world class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style, yield from media and or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities- Use your influencing and relationship-building skills to prospect, penetrate and develop executive-level relationships with clients, uncovering the business needs of Amazon's clients- Retain and grow revenue from existing advertisers- Drive deals to closure in a new business environment- You influence how decisions are made by leading with data, and are focused on understanding how Amazon's products and tools can help build relevant advertising solutions for our customers- Deliver the highest level of sales and customer service to our clients- Utilize sales CRM to measure progress against pertinent sales activities and opportunities- Understand and learn about the e-commerce industry and competitive environment, including competitor product offerings- Collaborate cross-functionally to create and execute advertising plans for different types of businessesBASIC QUALIFICATIONS- 3+ years of B2B sales experience- Experience with sales CRM tools such as Salesforce or similar software- Experience in account management and selling of digital media- Bachelor's degree- 1+ years of selling advertising or advertising-like services ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Must be eligible and available for a full-time (40h / week) 6-month co-op between January to June 2025 or July to December 2025.Key job responsibilities- Analyze historical data to gauge relative performance metric changes, highlighting causation. - Analyze data related to storage solutions to evaluate expected vs actual system performance and entitlement- Work with partner teams to onboard data from other Amazon data providers- Write queries to pull data and act as a thought partner through the design phase of CI & NPI solutions- Support existing dashboards making edits to the underlying SQL, metric definitions, and customer facing visualizations- Evaluate and observe data practices in your own work and throughout the team, always insisting on the highest standards- Recognize and implement best practices and automation opportunities for reporting and analysisBASIC QUALIFICATIONS- Are enrolled in or have completed a Bachelor's degree in statistics, business analytics, data analytics, data science, computer science or related field- Are enrolled in a academic program that is physically located in the United States- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum ...

Amazon’s Artificial General Intelligence (AGI) organization’s mission is to build world-class, general-purpose intelligence services that benefit every Amazon business and humanity. In AGI security, we make sure our AGI services and all applications that rely on them earn and keep our customers’ trust. We partner with scientists, AGI builders, and teams across Amazon to ensure our models and GenAI applications are built securely by default. We are looking for an experienced security leader to join the Artificial General Intelligence (AGI) Business Security Team. As a security leader, you will own building and managing a team of security engineers, fostering a strong team culture. You and your team will be responsible for reviewing and testing our new AGI services before release, partnering closely with our development teams to produce innovative and secure solutions. We're looking for a leader that's highly passionate about the potential of Generative AI, and building a high performing security team. Ideally you have a track record of raising the security bar for high quality technology products and services, in a hyper-growth environment where priorities shift quickly. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive outcomes and excellence with a strong team. A Security Manager must foster constructive dialogue and seek resolution when confronted with discordant views. Leaders in this role are expected to participate fully in the planning of the their team's work and constantly seek opportunities for process improvement. A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include automation, project management, and security engineering work. This role will provide career growth opportunities as you gain new security skills in the course of your duties.Key job responsibilities• Application security reviews • Secure architecture design • Threat modeling • Projects and research work as needed • Security training and outreach to internal data science and development teams • Security guidance documentation • Security tool development • Security metrics delivery and improvements • Assistance with recruiting activities and administrative workA day in the lifeIf you’re passionate about both AI and security, this position will provide you with a fascinating opportunity to ensure AI products are shipped securely at scale. We guarantee that you will learn a ton, work with motivated and world-class talent across disciplines within both AI and digital security, have fun, and make a positive impact on a wide variety of customer experiences. About the teamAbout Amazon SecurityDiverse Experiences: Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security: At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team Culture: In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of experience leading, managing & developing high performance teams- 5+ years of progressive experience within a software security team or similar operating environment- BA/BS in computer science, information security, related discipline, or equivalent work experience ...

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...